BZ10 - Coffee machine Bezzera - Free user manual and instructions
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| Product type | Automatic espresso machine |
| Brand | Bezzera |
| Model | BZ10 |
| Dimensions (L x D x H) | 250 x 425 x 375 mm |
| Net weight | 19 kg |
| Power supply | 220-240 V~ / 50-60 Hz |
| Nominal power | 1200-1400 W |
| Boiler capacity | 1.5 L |
| Water tank capacity | 3.0 L |
| Pump pressure | 12 bar (1.2 MPa) |
| Boiler pressure | 1-1.2 bar (0.1-0.12 MPa) |
| Main functions | Espresso preparation, steam dispensing, hot water dispensing |
| Body material | Stainless steel |
| Included accessories | Portafilter, filters (single cup, double cup, blind), steam nozzle, pressure gauge |
| Maintenance and cleaning | Daily cleaning of steam wand, portafilter, group head, tank; replacement of water in boiler daily |
| Safety | Safety thermostat with manual reset, mandatory grounding, automatic pump shut-off after 120 s |
| Spare parts and repairability | Seals, filters, grinding discs, heating element; intervention by a certified technician recommended |
| Warranty | 1 year against material/manufacturing defects, subject to conditions |
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USER MANUAL BZ10 Bezzera
Warning! Important safety warnings!
Caution! Important warnings for the correct use of the machine
© 2010 G. BEZZERA - All rights reserved. ORIGINAL INSTRUCTIONS
This publication or any part of it cannot be reproduced, stored in any kind of processor, transmitted, transcribed or translated in any common or software language, in any form or with any means be they electronic, mechanical, magnetic, optical, chemical, manual or other, without the previous written authorisation of G. BEZZERA.
G. BEZZERA warranty - Validity terms
The provided products are covered by warranty due to defects of material and/or manufacturing for a period of 12 months from the invoicing date. If the machine is outside the warranty period, it will not be possible to avail of it. Warranty will be granted only after submission of the original purchase document (sale receipt or invoice) attesting the purchase date.
In case of malfunction attributable to manufacturing defects, request the warranty intervention directly to the authorized G. BEZZERA dealer where the machine has been purchased, indicating the malfunction and the serial number indicated in the user manual or on the machine frame.
Goods returns which may reach the authorized dealer without the above serial number will void the warranty, since machine traceability data would not be available.
In case of return, equipment delivery is care of the customer. Handle with care and reposition the machine inside the original packing, to avoid further damage during transport. We remind that, in order to grant the warranty, the goods shall be mandatorily returned in the original packing.
The cost and the risks of machine transport to the dealer shall be borne by the customer.
Each machine is provided with an anti-tampering seal, which makes impossible to open the machine without breaking or damaging the seal. The warranty shall never be granted in case of machine with removed or damaged seal.
Warranty will be granted only after verification by the G. BEZZERA specialized, authorized technician, who will evaluate whether it is possible to repair the machine on site or it is necessary to ship it to the manufacturing plant. Any tampering with the machine by non authorized personnel shall void the warranty.
If the machine is received with defective or manifestly damaged packing, the customer shall promptly notice the distributor. Do not collect the goods and especially do not try to operate the machine.

The warranty explicitly does not include the defects which:
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are attributable to the use of non genuine accessories and spare parts
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are caused by thunderbolts, humidity, fire, improper power supply voltage, as well as any other damage not objectively attributable to the manufacturer.
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are ascribable to tampering with the power supply cable
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are not ascribable to manufacturing faults, but rather to the normal wear of the materials due to the proper use of the equipment (notably, calcification and wear of the parts subject to wear, e.g. seals, grinding disks)
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occur due to wrong use, negligence or carelessness in use or care (e.g. in case of non observance of the user instructions of the equipment)
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are caused by wrong installation, maintenance, or repair by non authorized persons or by damaging during transport.
For further information, or in case of issues not taken into account in the following instructions, refer to the authorized service centres.
Conditions de validité de la garantie G. BEZZERA
5 - USO DELLA MACCHINA
5 - USO DELLA MACCHINA
3.1 Description of working cycle 22
3.2 Description of controls 22
3.3 Technical data 22
4 - MACHINE INSTALLATION
4.1 Warnings 23
4.2 Preparation of the plant for installation 23
4.2.1 Connection to the electrical power circuit 23
4.3 Equipotential connection 23
5 - MACHINE USE
5.1 First machine start and water loading in the boiler 23
5.2 Heating 23
5.3 Preparing coffee 24
5.4 Steam distribution 24
5.5 Drawing hot water 24
5.6Turning off the machine 24
5.7 Pressure gauge 24
6 - MAINTENANCE
6.1 Safety rules 24
6.2 Cleaning the machine 25
6.3 Safety thermostat - Manual rearming 25
6.4 Correct product disposal 25
7 - TROUBLE SHOOTING
Problem / Diagnostics/Solution/Advice 26
1 - WARNINGS
1.1 General warnings

- The electric and water systems must be set up carefully by the user, according to what indicated in chapter 4 of this "Machine installation" booklet.
- The installer cannot absolutely modify the existing system set up by the user.
- This instructions booklet represents an integral part of the machine and must be read carefully by the user prior to use the machine.
- Store the booklet for future consultations.
- The machine must be delivered without water inside the boiler, in order to avoid possible damages caused by frost.
- Set up the ground connections of the electric system.
- Do not touch the machine with humid and/or wet hands and feet.
- Do not use the machine bare feet.
- Do not connect the feeder cable to movable extension cords and similar.
- Do not disconnect the machine from the electrical power by pulling the electrical power cable.
- Do not use the machine if the feeder cable is wound up.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- To avoid water infiltrations inside the machine, place the cups on the cup warmer with the hollow side facing the top.
- The machine is not intended for outdoor use.
- The following symbol indicates the danger of burns.

1.2 Foreseen use
The BZ10 espresso coffee machine was designed to
make espresso coffee, produce hot water and prepare tea, camomile tea and other infusions, produce steam and heat drinks (milk, hot chocolate, cappuccino, punch etc.).
This machine was designed only and exclusively for the uses as above.
All other uses must be considered improper and therefore forbidden by the manufacturer. The manufacturer cannot be held responsible for damage caused by the improper use of the espresso coffee machine.
2 - TRANSPORT
2.1 Packing
The BZ10 espresso coffee machine is wrapped in polyurethane foam and then packed in cardboard boxes.

Warnings:
- After removing the machine from the packing, check that it is whole and make sure that it has all fittings.
- Packing materials must not be left within children's reach and must be disposed of at the correct dumps.
- If the machine is found to be damaged or some parts are missing, do not use the machine and inform the local dealer immediately.
2.2 Moving the machine
The espresso coffee machine can be moved using a forklift truck, transport pallets or manually.
2.3 Storage
The correctly packed machine must be stored in a dry environment, within a temperature range of +5^ to +30^ and with relative humidity of maximum 70% .
A maximum of four boxes can be piled on top of one another.
3 - MACHINE DESCRIPTION
3.1 Description of working cycle
The water coming from the tank on the back of the machine, via a pump, passes through a over pressure valve regulated to 12 bar (1.2 MPa) and allows the boiler and the exchanger to be loaded. The boiler water, heated up through a resistor, heats up the exchanger water from which, thanks to a dip pipe, is conveyed to the group in order to brew the coffee by means of a valve electronically controlled.
3.2 Description of controls (Fig. 01 - Fig. 09)
1 Main switch
2 Green light
3 Yellow light
4 Coffee distribution button
5 Distribution unit
6 Filter holder
7 Water tap
8 Hot water distributor
9 Steam tap
10 Steam nozzle
11 Pressure gauge
12 Electrical power cable
13 1 cup filter
14 2 cup filter
15 Blind filter
3.3 Technical data (Fig. 02)
| Power supply V~/Hz 220 - 240V~ / | 50-60Hz 11 | 0 - 120V~ / 50-60Hz | |
| Resistance V~ 220 - 240 | 120 | ||
| Nominal power | W | 1200 - 1400 | 1300 |
| Resistance | W | 1100 - 1300 | 1200 |
| Boiler | It | 1,5 | |
| Tank (S) | It | 3,0 | |
| Width «A» | mm | 250 | |
| Depth «B» | mm | 425 | |
| Height «C» | mm | 375 | |
| Net weight kg | 19 | ||
| Gross weight (box) | kg | 22 | |
4 - MACHINE INSTALLATION
4.1Warnings
Installation must be carried out by qualified staff, according to the instructions supplied by the manufacturer and in compliance with applicable Laws.
The machine should be located and installed in a place where the use and maintenance are performed by qualified personnel. Can be used the machine in places used to staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type enviroments; bed and breakfast type enviroments
4.2 Preparation of the plant for installation
Prepare the machine's support on a flat horizontal, dry, smooth, sturdy, stable surface positioned at such a height that the cup warming surface is over 150~cm from the ground.
Do not use water jets, neither perform the installation in places where water jets are used.
In order to guarantee regular operation, the device must be installed in places where the temperature is between +5^ and +32^ and the humidity does not exceed 70% .
If the machine is exposed to temperatures below +0^ , proceed as follows:
- ensure that the machine has elapsed 24 hours in a place where temperature is higher than +15^ before turn it on.
The machine is powered electrically and needs the following to function:
- connection to the electrical power circuit
4.2.1 Connection to the electrical power circuit

Warnings:
- The connection to the mains electricity supply shall be executed by qualified personnel.
- The system shall be set in compliance with existing Standards and grounded.
The machine is supplied with power cable
equipped with plug; in the permanent connection to mains electricity supply, between the machine and the power mains, interpose a protection omnipolar switch, with minimum opening between overvoltage-category III contacts, proportional to the charge and in compliance with Standards in force.
This connection, prescribed by some Standards, has the function to avoid differences of electric potential among the masses of the machines installed in the same room. This machine is preset with a clamp placed under the base to connect an external wire, with eyelet terminal to be inserted between the two nuts, with nominal section in compliance with Standards in force.
5 - MACHINE USE
5.1 First machine start and water loading in the boiler
Pour water into the tank, checking that the aspiration pipe touches the bottom (Fig. 03).

Warnings:
- Use water at ambient temperature
Insert the plug in the electrical socket.
Turn the main switch (Fig. 01; pos. 1) to position 1, green light (Fig. 01; pos. 2) turn ON.
Water is automatically loaded into the boiler.

A safety device will interrupt the motor pump after 120 seconds if the maximum water level is not reached in the boiler.
To restore working mode, turn off and turn on the machine again.
5.2 Heating
In order for the machine to reach the right temperature, with the pressure indicated on the boiler gauge (Fig. 01; pos. 11) between 1 and 1.2 bar (0.1 - 0.12MPa) open the steam tap (Fig. 01; pos. 9) and discharge the steam 2 or 3 times into
the discharge basin.
The yellow light (Fig. 01; pos. 3), if turned on indicates that the machine is working correctly, if turned off means insufficient water in the tank.
5.3 Preparing coffee
1) Remove the filter holder (Fig. 01; pos. 6) from the distribution unit (Fig. 01; pos. 5).
2) Load the filter holder with ground coffee, press the coffee down taking care to not dirty the edge of the filter holder.
3) Reattach the filter holder in its housing.
4) Start up coffee distribution by pressing the distribution button (Fig. 04; pos. a).
5) Stop distribution when the desired quantity is reached, by pressing the distribution button again.

Warnings:
- Do not remove the filter holder full of coffee when the machine is working, as it is pressurised.
- Do not touch the metal part of the filter holder directly as it is hot.
The standard doses for the filters are 6/8 grams for a dose and 12 grams for two doses.
5.4 Steam distribution (Fig. 05)
1) To avoid liquids being sucked into the boiler, discharge the steam by turning the tap knob (Fig. 01; pos. 9).
2) Insert the steam nozzle (Fig. 01; pos. 10) in the container of the liquid to be heated.
3) Press down and hold the steam tap knob (Fig. 01; pos. 9), lifting the lever the tap will remain in open position (Fig. 05). The amount of steam distributed is proportional to the opening of the tap; the more the tap is opened, the more steam will be distributed.
4) Once steam has been distributed, release knob, remove liquid container and clean the steam nozzle immediately with a damp cloth to remove heated liquid residues.

Warning:
Do not touch the steam nozzle directly as it is hot.
5.5 Drawing hot water
1) Place the water container under the nozzle (Fig. 01; pos. 8).
2) Press down and hold the water tap knob (Fig. 01; pos. 7) to draw the amount of water required.
3) Once water has been distributed, release the knob.

Warning:
Do not touch the water distributor tap directly as it is hot.
5.6 Turning off the machine
Turn the main switch (Fig. 01; pos. 1) to position "0" and check that the green light has turned off. (Fig. 01; pos. 2)
5.7 Pressure gauge (Fig. 10)
The machine is equipped with dual scale pressure gauge by which you can check the following pressures:
Boiler manometer (Fig. 10 - A)
range 0 3 bar (0 0,3MPa)
The boiler manometer indicates the boiler pressure.
Pressure gauge (Fig. 10 - B)
range 0 15 bar (0 1,5MPa)
The pressure gauge indicates the pump maximum pressure during operation. When the motor pump is stopped the manometer indicates "0".
6 - MAINTENANCE
To allow the machine to work correctly, follow the maintenance instructions provided below.
6.1 Safety rules
Do not subject the machine to water jets. Disconnect the machine from the electrical power by turning the electrical power network omnipolar knife-switch lever to the resting position 0. Remove
the plug and close the water interception tap before carrying out maintenance and/or cleaning work. If the machine is malfunctioning, do not attempt to repair it alone and call the technical assistance service immediately. If the electrical power cable has been damaged, turn off the machine immediately, turn off the water and call the technical assistance service. Do not replace it alone. Carry out cleaning/maintenance when the machine is cold, preferably wearing protective gloves.
6.2 Cleaning the machine

Warnings: For the best results and in compliance with current regulations, change the water contained in the boiler and pipings at every daily startup of the machine.
These advices are indicative, the maintenance and cleaning schedules depend on the use of the machine.
After each use
1) Clean the steam nozzle.
2) Clean the filter holder and the filters.
Daily
1) Clean the cup holding grid and the drain basin.
2) Clean the body.
3) Clean the group's gasket with the brush supplied.
4) Wash the group as follows: hook the filter holder with the blind filter supplied to the group) and initiate output for a few times.
5) Immerse the filter holder and the filters in hot water for a few minutes to dissolve the grease of the coffee, use a cloth or sponge to remove it.

For washing and cleaning operations, do not use solvents, detergents or abrasive sponges but only specific products for coffee machines. Wash
the body using a cloth soaked in water and/or neutral detergents, and dry the surfaces well prior to connect the machine to the electric line again. Use water to wash the cup holding grid and the drain basin.
Use water and neutral detergents to clean the tank after removing it. When finished rinse thoroughly. Replace the tank and insert the silicon
tubes making sure that the suction pipe touches the bottom.
6.3 Safety thermostat - Manual re- arming

Warning! The operation described below is only relevant to an installing technician who is authorised by the
manufacturer.
While the machine is working, the boiler resistance may overheat and, cutting off power, sets off the safety thermostat that prevents any further damage to the boiler. To restore normal operations, resolve the malfunction that triggered the safety thermostat and restore normal conditions by pressing the red button (RESET) (Fig. 07).
6.4 Correct product disposal
(electrical and electronic waste)
(Applicable in the European Union countries and those countries with separate waste collection systems).

The sign carried on the product or on its documentation indicates that the product must not be disposed of with other domestic waste at the end of its
life cycle. To avoid any damage to the environment or to health, caused by unsuitable waste disposal, the user is asked to separate this product from other types of waste and to recycle it responsibly to help the sustainable recycling of material resources.
Domestic users are invited to contact the dealer where the product was purchased or the local office in charge of this matter for all the information relating to separate waste collection and recycling for this type of product.
Company users are invited to contact their own supplier to check the terms and conditions of the purchase contract.
This product must not be disposed of together with other commercial waste.
7 - TROUBLE SHOOTING
| Problem Diagnostics/Solution Advice | ||
| No distribution of steam from specific tube | The steam tube nozzle is blocked; unblock it using a pin. This problem is linked to the fact that the tip of the nozzle enters the milk. | Clean the steam nozzle after each use. |
| Leaks from filter holder Possible causes:1 - The seal under the cup is worn or encrusted.2 - The filter holder is placed incorrectly on the unit. | Clean with the brush pro-vided.If the problem should arise again, call a specialised technician. | |
| Difficulty in placing the filter holder on the attachment ring | The problem may be caused by the exces-sive dose of coffee in the filter holder. | Reduce the amount of coffee in the filter holder. (Standard doses for filters are 6 grams per dose). |
| Abnormal position of filter holder once placed on the unit. | Once locked onto the unit, the filter hold-er handle is further to the right than usual. The seal under the cup is worn. | Call a specialised technician to replace the seal under the cup. |
| Coffee flow is less than usual | Coffee comes out in drops, distribution time is too long and the quality of the coffeep is not good, it has a dark cream.Possible causes:1 - The coffee has been ground too fine-ly.2 - The coffee in the filter holder is pressed down too hard.3 - Too much coffee has been placed in the filter holder.4 - The unit shower is blocked.5 - The filter in the filter holder is blocked. | In cases 1-2-3, the problem can be solved by adjusting the grinding and/or dosage of the coffee.In case 4, a technician must be called.In case 5, clean the filter or replace it. |
| Coffee flow is excessive | The coffee is distributed too quickly and the cream is lighter than usual.Possible causes:1 - The coffee has been ground too coarse-ly.2 - The coffee in the filter holder is not pressed down enough.3 - There is too little coffee in the filter hold-er. | Alter the coffee grinding and/or dosage. |
Problem Diagnostics/Solution Advice
| The coffee distributed is too cold | Possible causes:1 - The filter holders are cold.2 - The coffee has been ground too finely.3 - The machine's water circuit is dirty (limescale).4 - The boiler pressure is below 0.8 bar (0.08 MPa). | In case 1, keep the filter holder assembled on the unit.In case 2, alter the coffee grinding.In cases 3 - 4, call a specialised technician. |
| The coffee distributed is tepid. | The coffee distributed is tepid, even if the pressure is found to be normal, between 1 and 1.2 bar (0.1 - 0.12 MPa). In this case, pressure monitoring is fictitious. | Call a specialised technician to check the airhole valve. In the meantime, however, in order to use the machine, open the steam tap (Fig. 01; pos. 9), the boiler pressure will go down to zero, and this will cause the resistance to step in and increase the temperature. Carry out this operation daily when turning on the machine. |
| The coffee distributed is too hot | Possible causes:1 - The boiler pressure is more than 1.3 bar (0.13 MPa).2 - The machine is covered by something that prevents it from cooling down.3 - The machine has been installed in a position that does not allow air to circulate. | In case 1, call a specialised technician.In cases 2-3, restore the machine's cooling conditions. |
| Coffee deposits on the bottom of the cup | Possible causes:1 - Coffee is ground too finely.2 - The filter holder is dirty on the inside or the filter is damaged.3 - The coffee mill's grinders are worn. | Case 1 can be solved by correctly adjusting the coffee mill.In case 2, clean the filter holder or replace the filter.In case 3, a technician must be called. |