GXP2120 - IP Phone GRANDSTREAM - Free user manual and instructions

Product type	IP Phone
Brand	GRANDSTREAM
Model	GXP2120
Number of lines	6 SIP lines
Programmable keys	4 XML keys + 7 programmable keys
Power supply	5V DC power adapter (included)
Network connectivity	1 RJ-45 Ethernet port (LAN)
Display	LCD screen
Main functions	SIP calls, multi-party conference, XML support, BLF, presence, security, automated provisioning
Supported languages	Multiple languages (details in manual)
Package contents	Phone, handset, 5V adapter, Ethernet cable, phone cable, stand, wall mount brackets, quick installation guide
Maintenance and cleaning	Clean with a soft dry cloth. Do not use abrasive products.
Safety	Do not restart during firmware update. Use only the provided adapter.
Spare parts	GXP2110/2120EXT expansion module (optional, up to 2 modules)
Repairability	Contact Grandstream technical support
Configuration	Via web interface (admin/123) or phone keypad

Frequently Asked Questions - GXP2120 GRANDSTREAM

How to configure the GXP2120 phone?

You can configure the phone via the web interface by entering its IP address in a browser. The default credentials are 'admin' and password '123'. You can also use the phone keypad: press MENU, then select Config to set the SIP proxy, username, etc.

Can I use this phone for emergency calls?

No, the GXP2120 is not preconfigured for emergency calls. You must subscribe to a suitable Internet telephony service and configure the device properly. Without such service, use a traditional phone to reach emergency services.

How to install the GXP2120EXT expansion module?

Attach the stand to the module, connect it to the phone by sliding it onto the side, then plug the provided cable between the module and the phone. Finally, power the module with the universal power adapter provided. Configure the keys via the web interface in the EXT1 or EXT2 tabs.

What to do if the screen does not light up?

Check that the 5V power adapter provided is properly connected to the phone and to a working power outlet. Try another Ethernet cable if necessary. If the problem persists, contact Grandstream support.

How to access the phone menu?

Press the circular MENU button. Use the UP/DOWN and LEFT/RIGHT keys to navigate, and press MENU again to confirm. The menu closes automatically after 20 seconds of inactivity or during a call.

How to delete an entry in the directory?

While entering text, press the MUTE button to delete the previous character. To delete a full contact, use the web interface or the menu (not detailed in the quick guide).

Does the phone support multiple languages?

Yes, the GXP2120 supports multiple languages. The exact list is not provided in the quick installation guide, but you can select them in the Language menu.

How to add contacts to the directory?

Via the web interface: log into the phone with its IP address, then in the directory settings, add contacts. You can also do it from the phone by navigating the Directory menu (not detailed in the quick guide).

Where to find the complete user manual?

The complete manual is available for download on the Grandstream website: http://www.grandstream.com/support/gxp_series/general/gxp_support.html

How to reset the phone to factory settings?

The reset procedure is not detailed in the quick installation guide. Generally, you can do it via the web interface in the maintenance settings or by pressing a reset button (refer to the complete manual for details).

USER MANUAL GXP2120 GRANDSTREAM

Grandstream Networks, Inc.

1297 Beacon Street, 2nd Floor

Brookline, MA 02446. USA

Tel: [phone]

The GXP2120/2110 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit ("Emergency Service(s)") or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXP2120/2110 to use that service, and periodically test your configuration to confirm that it works as You expect. If You do not do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP2120/2110. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP2120/2110 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS:

WARNING: Please DO NOT power cycle the GXP2120/2110 when the LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GXP2120/2110 package. Using an alternative non-qualified power adapter may possibly damage the unit.

OVERVIEW

The GXP2110/2120 IP Phones has sleek outer design and delivers excellent call quality and enterprise grade feature set that includes advanced XML capabilities, multi-party conferencing, multi-language support, presence and BLF (busy lamp field), security protection, automated provisioning, and broad compatibility with leading SIP platforms. The GXP2110 offers 4 lines, 18 programmable keys, 3 XML programmable soft keys and the GXP2120 offers 6 lines, 4 XML programmable soft keys, and 7 programmable keys.

PACKAGE CONTENTS:

1 X Phone Main Case

1 X Handset

1 X 5V Power adapter

1x Ethernet Cable

1 X Phone Cord

1X High Stand
1 X Short Stand (GXP2120 only)

2XWall Mount Spacers

1 X Quick Install Guide

PHONE SETUP:

Installing the phone (Wall Mount):

1. Attach the two wall mount spacers to the slot for wall mount spacers on the back of the phone.
2. Attach the phone to the wall via the wall mount hole
3. Pull out the tab on from the handset cradle. (See figure below)
4. Rotate the tab and plug it back into the slot with the extension up to hold the headset while the phone is mounted on the wall. (See figure below)

Installing the phone (Phone Stand) :

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

CONNECTING THE PHONE:

Refer to the illustration below when following the setup instructions.

To setup the GXP2110/2120, follow the steps below:

1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapterinto an electrical outlet.
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips For Using the Keypad:

GXP2120 Keypad

GXP2110 Keypad

1. To access the MENU, press the round MENU button.
2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
3. Press the round MENU button to confirm a menu selection.
4. Delete an entry by pressing the MUTE button.
5. The phone automatically exits MENU mode with an incoming call, the phone is off-hook or the MENU mode is left idle for 20 seconds.

PHONE CONFIGURATION:

Configure the GXP2120/2110 using a Web Browser:

1. Ensure your phone is powered up and connected to the Internet.

2. Press MENU button to go into menu of the phone.

3. Press down arrow button to Status and press MENU button to see IP address.

4. Type the phone's IP address in your PC browser. (See figure below)
5. The default administrator password is "admin"; the default end-user password is "123".

Configure the GXP2120/2110 using the Keypad:

1. Make sure the phone is idle
2. Press the "MENU" button to access the keypad MENU to configure the phone.
3. Select MENU-> Config, to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password
4. Follow MENU options to configure the basic features of the phone – for example: the IP address if using a static IP. For details, please check GXP Series User Manual.
5. Please contact your ITSP for additional settings that may be necessary to configure the phone.

GXP2110/2120 EXT EXPANSION MODULE

The GXP2110/2120EXT module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each expansion module has 56 programmable buttons. The GXP phone supports up to two EXT Modules, adding 112 fully programmable phone extensions to the phone.

Note: The extension module is an additional accessory for the GXP2120/2110 and is not included in the box

Installing the Extension Module for the GXP2120/2110

SETUP

1. Attach the stand to the extension module
2. Connect the extension module with the phone main body by sliding it into the bracket on the side of the phone.
3. Connect the Extension module to the GXP main body using the cable provided.
4. Connect the extension module to an electrical power outlet using the universal power adapter provided.

CONFIGURATION

1. Log into the GXP phone web configuration interface to configure the multipurpose keys on the extension module.
2. Click on "EXT1" or "EXT2" depending on which extension module you wish to configure.
3. Configure the multipurpose keys for the purpose desired: Speed Dial, BLF, Eventlist BLF, or Presence Watcher.

Note: For the detailed user manual, please download from: http://www.grandsstream.com/support/gxp_series/general/gxp_support.html

FR

1 X Unidad Principal

1 X Auricular