GXP2110 - IP Phone GRANDSTREAM - Free user manual and instructions

Product Type	IP Phone
Brand	GRANDSTREAM
Model	GXP2110
SIP Lines	4
Programmable Keys	18 keys + 3 XML keys
Screen	LCD
Network Connectivity	RJ-45 Ethernet Port 10/100 Mbps
Power Supply	5V DC power adapter included
Package Contents	Phone, handset, adapter, Ethernet and phone cables, stand, wall mounts
Key Features	Multi-conference calls, presence/BLF, automated provisioning, XML support, SIP compatibility
Safety	Do not restart during update; use only the provided adapter
Care and Cleaning	Clean with a soft, dry cloth
Expansion Module	Supports up to 2 GXP EXT modules (56 programmable keys each)
Compatibility	Major SIP platforms

Frequently Asked Questions - GXP2110 GRANDSTREAM

How to set up the GXP2110 for the first time?

Connect the handset, connect the LAN port to your router with the Ethernet cable, then plug in the power adapter. Wait until the screen displays the date and time. Access the menu via the MENU button to configure SIP settings, or use the web interface.

How to access the web management interface?

Press MENU, navigate to 'Status' and note the IP address. Type this address into a browser. The default credentials are: user admin and password 123.

What is the default password for the web interface?

The username is admin and the password is 123.

Can the GXP2110 be used for emergency calls?

No, the GXP2110 is not preconfigured for emergency calls. You must subscribe to a suitable Internet telephony service and configure the phone. Grandstream disclaims all liability in case of inability to use the device for emergency services.

How to install an expansion module?

Attach the stand to the expansion module, slide it onto the side of the phone, connect the provided cable between the module and the phone, then plug in the module's power adapter. Configure the keys via the web interface in the EXT1 or EXT2 sections.

What to do if the phone screen remains black?

Check that the power adapter is properly plugged in and that the outlet works. If the power indicator does not light up, try another compatible adapter. If the issue persists, contact Grandstream technical support.

How to reset the GXP2110 to factory settings?

Via the phone menu: press MENU, go to 'Settings' then 'Reset' (or 'Factory Reset'). Confirm. You can also do it via the web interface in the Maintenance section.

How to update the firmware?

Download the latest firmware from the Grandstream website. Log into the web interface, go to Update and upload the file. Do not turn off the phone during the update to avoid damaging the system.

Does the GXP2110 support BLF (Busy Lamp Field)?

Yes, it supports BLF, Eventlist BLF, and Presence Watcher. Configure these functions on the programmable keys via the web interface or the phone menu.

How to connect the GXP2110 to a Wi-Fi network?

The GXP2110 does not have a built-in Wi-Fi module. It must be connected via an Ethernet cable to a router or switch. If you need wireless connection, use an external Wi-Fi to Ethernet adapter.

USER MANUAL GXP2110 GRANDSTREAM

Grandstream Networks, Inc.

1297 Beacon Street, 2nd Floor

Brookline, MA 02446. USA

Tel: [phone]

The GXP2120/2110 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit ("Emergency Service(s)") or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXP2120/2110 to use that service, and periodically test your configuration to confirm that it works as You expect. If You do not do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP2120/2110. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP2120/2110 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS:

WARNING: Please DO NOT power cycle the GXP2120/2110 when the LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GXP2120/2110 package. Using an alternative non-qualified power adapter may possibly damage the unit.

OVERVIEW

The GXP2110/2120 IP Phones has sleek outer design and delivers excellent call quality and enterprise grade feature set that includes advanced XML capabilities, multi-party conferencing, multi-language support, presence and BLF (busy lamp field), security protection, automated provisioning, and broad compatibility with leading SIP platforms. The GXP2110 offers 4 lines, 18 programmable keys, 3 XML programmable soft keys and the GXP2120 offers 6 lines, 4 XML programmable soft keys, and 7 programmable keys.

PACKAGE CONTENTS:

1 X Phone Main Case

1 X Handset

1X5V Power adapter

1x Ethernet Cable

1 X Phone Cord

1X High Stand
1 X Short Stand (GXP2120 only)

2XWall Mount Spacers

1 X Quick Install Guide

PHONE SETUP:

Installing the phone (Wall Mount):

1. Attach the two wall mount spacers to the slot for wall mount spacers on the back of the phone.
2. Attach the phone to the wall via the wall mount hole
3. Pull out the tab on from the handset cradle. (See figure below)
4. Rotate the tab and plug it back into the slot with the extension up to hold the headset while the phone is mounted on the wall. (See figure below)

Installing the phone (Phone Stand) :

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

CONNECTING THE PHONE:

Refer to the illustration below when following the setup instructions.

To setup the GXP2110/2120, follow the steps below:

1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet.
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips For Using the Keypad:

GXP2120 Keypad

GXP2110 Keypad

1. To access the MENU, press the round MENU button.
2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
3. Press the round MENU button to confirm a menu selection.
4. Delete an entry by pressing the MUTE button.
5. The phone automatically exits MENU mode with an incoming call, the phone is off-hook or the MENU mode is left idle for 20 seconds.

PHONE CONFIGURATION:

Configure the GXP2120/2110 using a Web Browser:

1. Ensure your phone is powered up and connected to the Internet.

2. Press MENU button to go into menu of the phone.

3. Press down arrow button to Status and press MENU button to see IP address.

4. Type the phone's IP address in your PC browser. (See figure below)
5. The default administrator password is "admin"; the default end-user password is "123".

Configure the GXP2120/2110 using the Keypad:

1. Make sure the phone is idle
2. Press the "MENU" button to access the keyboard MENU to configure the phone.
3. Select MENU-> Config, to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password
4. Follow MENU options to configure the basic features of the phone – for example: the IP address if using a static IP. For details, please check GXP Series User Manual.
5. Please contact your ITSP for additional settings that may be necessary to configure the phone.

GXP2110/2120 EXT EXPANSION MODULE

The GXP2110/2120EXT module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each expansion module has 56 programmable buttons. The GXP phone supports up to two EXT Modules, adding 112 fully programmable phone extensions to the phone.

Note: The extension module is an additional accessory for the GXP2120/2110 and is not included in the box

Installing the Extension Module for the GXP2120/2110

SETUP

1. Attach the stand to the extension module
2. Connect the extension module with the phone main body by sliding it into the bracket on the side of the phone.
3. Connect the Extension module to the GXP main body using the cable provided.
4. Connect the extension module to an electrical power outlet using the universal power adapter provided.

CONFIGURATION

1. Log into the GXP phone web configuration interface to configure the multipurpose keys on the extension module.
2. Click on "EXT1" or "EXT2" depending on which extension module you wish to configure.
3. Configure the multipurpose keys for the purpose desired: Speed Dial, BLF, Eventlist BLF, or Presence Watcher.

Note: For the detailed user manual, please download from: http://www.grandstream.com/support/gxp_series/general/gxp_support.html

FR

1 X Unidad Principal

1 X Auricular