Question 1

My CRIVIT CMMG 3.7 A1 massage gun won't start even though it's fully charged

Accepted Answer

First, check the actual state of the built-in battery: Although the device shows a full charge, the charge indicator (4 LED bars) should light up when you press the power button to activate the device. If no LED lights up at startup, a full recharge is necessary, even if the level seems fine. Use the provided USB-C cable and recharge the device with a 5V max. 2A adapter until all 4 bars of the charge indicator remain continuously lit.

Check if the motor overload protection has been triggered: If you applied excessive pressure during the last use, the device automatically cuts off the motor to protect itself. The characteristic sign: the intensity indicator was flashing just before the shutdown. If this is the case, restart the device by holding down the power button, then restart it and use it with less pressure. The CRIVIT CMMG 3.7 A1 operates at 5 intensity levels from 1200 to 3000 RPM; use the lower levels (1200 to 1600 RPM) to start.

Check if the automatic shut-off has activated: The device has overheating protection and automatically shuts off after 15 minutes of continuous operation. This is normal. If the device has turned off by itself, let it cool down for at least 15 minutes before restarting. Wait for all the bars of the charge indicator to disappear before pressing again.

If the device has been stored for a long time without recharging: The built-in Li-ion battery (1800 mAh / 7.4 V) should be recharged regularly. Prolonged storage in a fully discharged state can irreparably damage the battery. Try a full recharge for several hours. If the device still does not respond after these checks, the problem may be with the battery or the electronic system.

Contact customer service if the problem persists: Reach out to customer service. France: 0800 919270 (kompernass@lidl.fr). Belgium: 0800 12089 (kompernass@lidl.be).

Question 2

How to display the running average on the CRIVIT 1LD4487 smartwatch?

Accepted Answer

To display the running average on your CRIVIT smartwatch model 1LD4487, follow these steps:

1. Turn on the watch

Press the power button to turn on your watch if it is off.

2. Access the running mode

In the main menu, select the application or mode dedicated to running or sports activity.

3. Start a running session

Press "Start" or "Begin" to launch a new running session.

4. Display the running average

During the run, the watch displays several real-time data, such as instant speed, distance covered, and elapsed time.
To see the running average (average speed or pace), check the data screens by scrolling through the displayed information.
If the running average does not appear automatically, go to the running data display settings and enable the corresponding option.

5. After the run

Once the session is finished, you can view a detailed summary including the running average on the watch or via the connected app if your watch is synchronized.

These steps will help you effectively track your running average and improve your sports performance.

Question 3

How to delete recorded trips on the CRIVIT IAN 275275 sports watch?

Accepted Answer

Your CRIVIT IAN 275275 sports watch records data in two main modes: stopwatch mode (lap times) and altimeter mode (recording altitudes). You can reset each of these data independently as needed.

Delete recorded lap times (stopwatch mode):

Press the MODE button until "CHRONO" appears on the display
Press and hold the SET button (button 3) until the display shows "HOLD TO RESET"
The timing and lap counter will be reset to zero
You can record up to 99 laps; when the memory is full, the message "MEMORY FULL" appears

Delete recorded altitude data (altimeter mode):

Press the MODE button until "ALTI" appears on the display
Press the SELECT button (button 2) to navigate between sub-functions (HIGH, LOW, UP, DOWN, HILL, RECORD)
Once in the desired sub-function, press and hold the SET button (button 3) for about 3 seconds
"HOLD TO RESET" briefly appears on the display, then the data for that function is reset to zero
Repeat this operation for each function you wish to reset

Note that the CRIVIT IAN 275275 is a basic sports watch: it records lap times on the stopwatch and altitude data, but does not perform full GPS route tracking. The "trips" correspond to the lap times recorded during your sports sessions. Once the data is reset, it cannot be recovered.

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