Q: Does the URBAN GLIDE 85C electric scooter come with Bluetooth?

The URBAN GLIDE 85C electric scooter does not have Bluetooth functionality . This model is designed to provide a simple and efficient riding experience, without Bluetooth connection or associated app. If you are looking for a scooter with Bluetooth for additional features like tracking via a mobile app or adjusting settings, you will need to consider another model equipped with this technology.

Q: What does error code E3 mean on the URBAN GLIDE 85C electric scooter and how can it be resolved?

The error code E3 on the URBAN GLIDE 85C electric scooter generally indicates a problem related to the battery or energy management. To resolve this issue, you can follow these steps: 1. Check the battery charge Make sure the battery is sufficiently charged. Plug in the scooter and let it charge for several hours. 2. Inspect the connections Check that all battery connections are secure. Ensure there are no loose, damaged, or corroded wires. 3. Restart the scooter Turn off the scooter. Wait a few minutes before turning it back on. Check if the error code has disappeared. 4. Usage conditions Make sure to use the scooter in appropriate conditions, particularly regarding temperature and type of terrain. If the error code E3 persists after these checks, it is advisable to contact customer service or a qualified professional for a more thorough diagnosis and possible repair.

Question 1

Does the URBAN GLIDE 85C electric scooter come with Bluetooth?

Accepted Answer

The URBAN GLIDE 85C electric scooter does not have Bluetooth functionality. This model is designed to provide a simple and efficient riding experience, without Bluetooth connection or associated app.

If you are looking for a scooter with Bluetooth for additional features like tracking via a mobile app or adjusting settings, you will need to consider another model equipped with this technology.

Question 2

What is the charging time of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The charging time of the URBAN GLIDE 85C electric scooter is generally between 4 and 6 hours for a full charge. This time may vary depending on several factors:

Battery condition: A new or well-maintained battery will charge faster than a worn-out battery.
Charger used: It is recommended to use the charger provided with the scooter to ensure optimal and safe charging.
Environmental conditions: Ambient temperature can influence the charging speed.

To maximize the battery life, avoid leaving the scooter plugged in for too long after a full charge and recharge it when the battery is low.

Question 3

What is the range of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The range of the URBAN GLIDE 85C electric scooter is up to 25 kilometers per full charge depending on usage conditions. This range directly depends on several factors that can reduce or maintain this optimal distance.

The elements that most influence the range are the weight of the rider (maximum allowed: 120 kg), the type of terrain (flat surfaces vs. inclined or rough), the driving speed (riding at sport speed consumes more battery), and the weather conditions (cold reduces the performance of the 36V lithium-ion battery). Repeated use with sudden accelerations and frequent braking also consumes the available energy more quickly.

To optimize the range, it is recommended to maintain a moderate and steady speed, avoid sudden accelerations and repeated braking, and prefer riding on flat and solid surfaces. You can also use the eco mode of the scooter to reduce energy consumption.

Regarding the battery, optimal maintenance involves charging it at any time (there is no need to wait for it to be completely empty), ideally between 20% and 80% charge to prolong its lifespan. Always use the provided charger specifically designed for this scooter. If you do not use the product for 60 to 90 days, the battery may lose performance: to avoid this, charge it at least once every 3 months. Store the battery at a temperature between 0°C and 30°C to maintain its efficiency.

The battery is protected by the provided smart charger that automatically stops at 100% charge, preventing overcharging. Avoid shocks and contact with water, factors not covered by the warranty that can damage the battery.

Question 4

What does error code E3 mean on the URBAN GLIDE 85C electric scooter and how can it be resolved?

Accepted Answer

The error code E3 on the URBAN GLIDE 85C electric scooter generally indicates a problem related to the battery or energy management. To resolve this issue, you can follow these steps:

1. Check the battery charge

Make sure the battery is sufficiently charged.
Plug in the scooter and let it charge for several hours.

2. Inspect the connections

Check that all battery connections are secure.
Ensure there are no loose, damaged, or corroded wires.

3. Restart the scooter

Turn off the scooter.
Wait a few minutes before turning it back on.
Check if the error code has disappeared.

4. Usage conditions

Make sure to use the scooter in appropriate conditions, particularly regarding temperature and type of terrain.

If the error code E3 persists after these checks, it is advisable to contact customer service or a qualified professional for a more thorough diagnosis and possible repair.

Question 5

Can the battery of the URBANGLIDE BIKE 160 be removed for recharging?

Accepted Answer

No, the battery of the URBANGLIDE BIKE 160 is not removable by the user. According to the manufacturer's instructions, this bike contains a battery integrated into the frame that can only be replaced or removed by qualified personnel. Any attempt to remove it may damage the product and void the warranty.

How to recharge your URBANGLIDE BIKE 160: The bike recharges directly by plugging it into an electrical outlet. The charging port is located in the frame of the bike and is protected by a cover that must remain closed when not charging. Only use the smart charger provided with the product (reference PS84B546Y1500S). Never plug in a charger from another brand, as this could damage the battery.

Charging duration and procedure: The full charging time is 5 hours. You can charge the battery at any time; there is no need to wait for it to be completely empty. The bike's display shows the battery level on four bars: when the battery is fully charged, the three top bars turn blue. The smart charger automatically stops at 100% to avoid damaging the battery.

Essential recommendations: Never leave the bike charging unattended. Unplug the charger from both ends when charging is complete. Store the bike in a dry place at room temperature (between 0 and 30°C). If you do not use the bike for 60 to 90 days, recharge the battery at least once every 3 months to maintain its lifespan. In case of battery malfunction, contact a qualified after-sales service, as only competent personnel can intervene on this component.

Question 6

What is the recommended tire pressure for the URBANGLIDE BIKE 140S balance bike?

Accepted Answer

For the URBANGLIDE BIKE 140S balance bike, the recommended tire pressure is generally between 2 and 3 bars (approximately 30 to 45 PSI).

This information can also be checked directly on the sidewall of the tires, where the manufacturer often indicates the optimal pressure to apply.

Why check tire pressure?

Correct pressure ensures better stability and safety while riding.
It facilitates maneuverability and comfort for the child.
It prevents premature tire wear.

Tip: Remember to check the tire pressure regularly, especially before each ride, to ensure an optimal experience with the balance bike.

Question 7

How to solve connection issues with the URBANGLIDE app for the BIKE 160?

Accepted Answer

If you are having trouble connecting the URBANGLIDE app with your BIKE 160, here are several steps to follow to resolve this issue:

1. Check your Internet connection

Make sure your smartphone is connected to the Internet, either via Wi-Fi or mobile data. An unstable connection may prevent synchronization with the app.

2. Update the app

Check that you are using the latest version of the URBANGLIDE app available on the App Store or Google Play Store. Updates often fix bugs related to connectivity.

3. Enable Bluetooth

The BIKE 160 typically connects via Bluetooth. Ensure that your smartphone's Bluetooth is turned on and that the app has the necessary permissions to access it.

4. Restart the app and device

Completely close the URBANGLIDE app and relaunch it.
Restart your smartphone to reset the connections.

5. Check your credentials

Make sure to enter your email address and password correctly, paying attention to uppercase and lowercase letters.

6. Reset your password if necessary

If you think your password is incorrect, use the reset function in the app to create a new one.

7. Proximity and interference

Place your smartphone close to the bike and avoid interference from other electronic devices that could disrupt the Bluetooth connection.

By following these tips, you should be able to resolve most connection issues with the URBANGLIDE app for your BIKE 160.

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