Q: How to charge the URBAN GLIDE 8 PLUS scooter?

Here’s how to charge your URBAN GLIDE 8 PLUS: Preparation Locate the charging port located under the scooter platform Remove the plastic cap covering it Charging Use the charger provided with the scooter Plug the charger into the charging port A red light will turn on to confirm that charging is in progress Important Your URBAN GLIDE 8 PLUS has a 36V lithium-ion battery with a range of about 30 km The built-in smart charger automatically stops at 100% to protect the battery Unplug the charger from both ends when charging is complete Charge your battery at least once every 3 months, even if you do not use the scooter Do not store the device at extreme temperatures (below -30°C or above 0°C)

Q: Does the URBAN GLIDE 85C electric scooter come with Bluetooth?

The URBAN GLIDE 85C electric scooter does not have Bluetooth functionality . This model is designed to provide a simple and efficient riding experience, without Bluetooth connection or associated app. If you are looking for a scooter with Bluetooth for additional features like tracking via a mobile app or adjusting settings, you will need to consider another model equipped with this technology.

Q: What does error code E3 mean on the URBAN GLIDE 85C electric scooter and how can it be resolved?

The error code E3 on the URBAN GLIDE 85C electric scooter generally indicates a problem related to the battery or energy management. To resolve this issue, you can follow these steps: 1. Check the battery charge Make sure the battery is sufficiently charged. Plug in the scooter and let it charge for several hours. 2. Inspect the connections Check that all battery connections are secure. Ensure there are no loose, damaged, or corroded wires. 3. Restart the scooter Turn off the scooter. Wait a few minutes before turning it back on. Check if the error code has disappeared. 4. Usage conditions Make sure to use the scooter in appropriate conditions, particularly regarding temperature and type of terrain. If the error code E3 persists after these checks, it is advisable to contact customer service or a qualified professional for a more thorough diagnosis and possible repair.

Question 1

The screen of my eCROSS PRO scooter does not turn on after charging: what should I do?

Accepted Answer

If the LCD screen of your URBAN GLIDE eCROSS PRO scooter does not turn on after charging, first check that the provided smart charger shows a green light. As long as the light is red or orange, the battery is still charging. Wait for the light to turn green before unplugging the charger.

Then, press the Power button located on the handlebar to turn on the scooter. If the screen remains off after this action, the issue may be a poor connection of the internal cables. Check that:

The power cable at the charging port is properly inserted after removing the rubber cap
All internal connectors are securely clicked in and no cables are damaged
The charging port itself is not obstructed by debris (clean it with a dry cloth if necessary)

If the screen still shows nothing, perform a reset: completely turn off the scooter by pressing Power, wait 15 seconds, then turn it back on. This reset may restart the LCD display.

If error codes appear (such as E06 or E07), this indicates a specific problem: the E06 code signals a battery issue (check that your battery is charged), and the E07 code indicates a motor issue (check the motor connections).

If the screen remains off despite these checks, there is likely an internal electronic malfunction. Contact URBANGLIDE customer service at Support@urbanglide.com or PACT Group (33 rue du Ballon, 93160 Noisy Le Grand, France) for professional repair.

Question 2

How to charge the URBAN GLIDE 8 PLUS scooter?

Accepted Answer

Here’s how to charge your URBAN GLIDE 8 PLUS:

Preparation

Locate the charging port located under the scooter platform
Remove the plastic cap covering it

Charging

Use the charger provided with the scooter
Plug the charger into the charging port
A red light will turn on to confirm that charging is in progress

Important

Your URBAN GLIDE 8 PLUS has a 36V lithium-ion battery with a range of about 30 km
The built-in smart charger automatically stops at 100% to protect the battery
Unplug the charger from both ends when charging is complete
Charge your battery at least once every 3 months, even if you do not use the scooter
Do not store the device at extreme temperatures (below -30°C or above 0°C)

Question 3

What is the impact of a weight of 80 kg on the range, maximum speed, and climbing performance of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The weight of the rider, here 80 kg, can indeed influence several aspects of the performance of the URBAN GLIDE 85C electric scooter:

Impact on range

A higher weight requires more energy from the battery to maintain speed, which can reduce the total range of the scooter. You may therefore cover a slightly shorter distance than advertised under optimal conditions.

Impact on maximum speed

The weight of the rider can also affect the maximum achievable speed. With 80 kg, the scooter may have more difficulty reaching its maximum speed of 25 km/h, especially on flat terrain or uphill.

Impact on climbing performance

When climbing slopes, a heavier weight puts more strain on the motor. This can reduce speed and make the ascent slower or more difficult, especially on steep inclines.

In summary, a weight of 80 kg is within the normal usage range for the URBAN GLIDE 85C scooter, but it is important to note that this may slightly decrease the range, maximum speed, and climbing performance compared to a lighter weight.

Question 4

What are the flaws and weaknesses of the URBAN GLIDE 85C electric scooter?

Accepted Answer

Fragile battery and rapid degradation: The 36V lithium-ion battery of the URBAN GLIDE 85C degrades quickly when inactive. If you do not use the scooter for 60 to 90 days, the range will significantly decrease, and this loss is not covered by the warranty. Additionally, you must charge the battery at least once every 3 months, even if not in use, to maintain its normal lifecycle. Damage caused by water or shocks is also not covered by the warranty and may render the battery unusable.

Limited range and speed: With only 25 km of maximum range and a speed limited to 25 km/h, this scooter is mainly suitable for short urban trips. For longer journeys or a need for higher speed, it will be insufficient. The advertised range heavily depends on usage conditions and the weight of the user.

Insufficient suspension and discomfort: The URBAN GLIDE 85C has only a front suspension. This setup makes riding uncomfortable on uneven surfaces. Additionally, vibrations may be felt during prolonged use, necessitating regular breaks to avoid fatigue.

Very restricted riding surfaces: The scooter should only be used on flat and solid surfaces. Surfaces with gravel, holes, ice, or potholes are strictly prohibited. It cannot operate on roads alongside vehicles, nor on stairs, hills, or near pools. This lack of versatility significantly reduces its use cases.

Small tires and limited maximum weight: The 8-inch wheels offer reduced maneuverability and less comfort on rough terrain. The maximum allowed weight of 120 kg excludes heavier users. Additionally, the 250W motor may be insufficient for dynamic accelerations.

Demanding safety and maintenance: The motor and brakes become extremely hot after use and can cause burns. The provided charger is specific and non-interchangeable: using another charger will damage the battery. Spare parts are only available through URBANGLIDE customer service, and no standard components are used. Finally, the lithium-ion battery is prohibited in air transport according to international law.

Minimal features: Unlike high-end models, this scooter does not offer Bluetooth connectivity, a mobile app, or advanced settings. It only has 3 basic speed modes and simple LED lighting.

Question 5

What are the main features of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The URBAN GLIDE 85C electric scooter is designed for urban commuting with balanced features between performance and practicality. It is equipped with a 250W electric motor powered by a 36V lithium-ion battery, providing suitable power for daily city travel.

In terms of performance, this scooter reaches a maximum speed of 25 km/h and offers a range of up to 25 km depending on usage conditions and the weight of the user (recommended maximum load: 100 kg). It features 8-inch wheels and an aluminum frame, making it a lightweight and maneuverable model with a weight of 12 kg, ideal for combining transport and riding.

Safety and comfort are priorities: the scooter has a front electronic brake and a rear mechanical brake (controllable via the fender) for effective braking. A non-slip platform ensures a safe and stable grip, complemented by front and rear LED lighting for optimal visibility during night rides.

Regarding energy autonomy, the battery can be recharged at any time and it is not necessary to wait until it is completely empty. To maintain the integrity of the battery, it is recommended to charge it at least once every 3 months, even if not used for an extended period. The scooter incorporates different speed modes (eco mode and sport mode) allowing you to adjust the power according to your needs.

The warranty covering the scooter is 2 years, and spare parts are available from URBAN GLIDE customer service. Maintenance is limited to regular cleaning with a damp cloth, ensuring to avoid any direct contact of water with electrical components.

Question 6

Does the URBAN GLIDE 85C electric scooter come with Bluetooth?

Accepted Answer

The URBAN GLIDE 85C electric scooter does not have Bluetooth functionality. This model is designed to provide a simple and efficient riding experience, without Bluetooth connection or associated app.

If you are looking for a scooter with Bluetooth for additional features like tracking via a mobile app or adjusting settings, you will need to consider another model equipped with this technology.

Question 7

What is the charging time of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The charging time of the URBAN GLIDE 85C electric scooter is generally between 4 and 6 hours for a full charge. This time may vary depending on several factors:

Battery condition: A new or well-maintained battery will charge faster than a worn-out battery.
Charger used: It is recommended to use the charger provided with the scooter to ensure optimal and safe charging.
Environmental conditions: Ambient temperature can influence the charging speed.

To maximize the battery life, avoid leaving the scooter plugged in for too long after a full charge and recharge it when the battery is low.

Question 8

What is the range of the URBAN GLIDE 85C electric scooter?

Accepted Answer

The range of the URBAN GLIDE 85C electric scooter is up to 25 kilometers per full charge depending on usage conditions. This range directly depends on several factors that can reduce or maintain this optimal distance.

The elements that most influence the range are the weight of the rider (maximum allowed: 120 kg), the type of terrain (flat surfaces vs. inclined or rough), the driving speed (riding at sport speed consumes more battery), and the weather conditions (cold reduces the performance of the 36V lithium-ion battery). Repeated use with sudden accelerations and frequent braking also consumes the available energy more quickly.

To optimize the range, it is recommended to maintain a moderate and steady speed, avoid sudden accelerations and repeated braking, and prefer riding on flat and solid surfaces. You can also use the eco mode of the scooter to reduce energy consumption.

Regarding the battery, optimal maintenance involves charging it at any time (there is no need to wait for it to be completely empty), ideally between 20% and 80% charge to prolong its lifespan. Always use the provided charger specifically designed for this scooter. If you do not use the product for 60 to 90 days, the battery may lose performance: to avoid this, charge it at least once every 3 months. Store the battery at a temperature between 0°C and 30°C to maintain its efficiency.

The battery is protected by the provided smart charger that automatically stops at 100% charge, preventing overcharging. Avoid shocks and contact with water, factors not covered by the warranty that can damage the battery.

Question 9

Is it possible to unlock the URBAN GLIDE 85C electric scooter to increase its maximum speed?

Accepted Answer

Unlocking an electric scooter involves modifying its settings to exceed the maximum speed defined by the manufacturer. For the URBAN GLIDE 85C scooter, it is important to know that:

Legally, in many countries, unlocking an electric scooter is prohibited as it can make the device non-compliant with safety and traffic regulations.
Technically, while some people may attempt to modify the firmware or controller to increase speed, this can lead to significant risks, including premature wear of components, loss of stability, and increased danger in the event of an accident.
Warranty: Any unauthorized modification generally voids the manufacturer's warranty on the scooter.

In summary, it is not recommended to unlock your URBAN GLIDE 85C. Adhering to speed limits ensures your safety and compliance with local regulations.

Question 10

What does error code E3 mean on the URBAN GLIDE 85C electric scooter and how can it be resolved?

Accepted Answer

The error code E3 on the URBAN GLIDE 85C electric scooter generally indicates a problem related to the battery or energy management. To resolve this issue, you can follow these steps:

1. Check the battery charge

Make sure the battery is sufficiently charged.
Plug in the scooter and let it charge for several hours.

2. Inspect the connections

Check that all battery connections are secure.
Ensure there are no loose, damaged, or corroded wires.

3. Restart the scooter

Turn off the scooter.
Wait a few minutes before turning it back on.
Check if the error code has disappeared.

4. Usage conditions

Make sure to use the scooter in appropriate conditions, particularly regarding temperature and type of terrain.

If the error code E3 persists after these checks, it is advisable to contact customer service or a qualified professional for a more thorough diagnosis and possible repair.

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