Q: Does the Roborock Dyad Pro require a WiFi connection?

The Roborock Dyad Pro can operate without a WiFi connection for basic cleaning. You can use it locally by directly pressing the physical buttons on the device. However, a WiFi connection is strongly recommended to take advantage of all features: Roborock mobile app - Remote control and cleaning scheduling Notifications and tracking - Status tracking and alerts Downloading updates - Performance improvements and new features WiFi specifications of the Dyad Pro: Frequency: 2.4 GHz only (5 GHz not supported) Standards: 802.11b/g/n Range: 2400-2483 MHz To connect your device, download the Roborock app, reset the WiFi, and follow the setup instructions. If the Dyad Pro waits for connection for more than thirty minutes, the WiFi will automatically disable, and you will need to reset before reconnecting.

Q: Where and how to fill the clean water tank of the Roborock QV 35S?

To fill the clean water tank of the Roborock QV 35S: Lift the clean water tank (4 liters) Open its lid Fill it with cold tap water (do not use hot water) Add only the cleaning solution recommended by Roborock - do not add any other disinfectant or detergent Securely lock the tank before use Important: Do not add too much solution to avoid the robot slipping during cleaning. Also, wipe off any external water marks from the tank before reinstalling it.

Q: How much water should be poured into the reservoir of the QV 35S?

The Roborock QV 35S is equipped with a clean water reservoir with a maximum capacity of 4 liters . This reservoir should be completely filled before each cleaning session to achieve optimal performance. With a full reservoir, the robot can clean up to 335 m² before needing to return to the station to refill. Here is the correct procedure for filling the clean water reservoir: Lift the clean water reservoir by its handle (do not lift it by other parts) Open the reservoir lid Pour cold tap water until it reaches the 4 liters mark. Only use cold water to avoid any deformation of the reservoir You can add a cleaning solution recommended by Roborock, but do not pour too much - excess can cause the robot to slip during cleaning and affect its performance Close the lid and securely lock it using the latch Reinstall the reservoir in the docking station Important recommendations: Never use hot water, rainwater, or mineral water, as they could damage the robot's water distribution system. Use only the official Roborock cleaning solutions and not regular disinfectants or cleaning products, which may corrode internal components. Never add cleaning solution if you are unsure of its compatibility. After each use, if any water remains on the outside of the reservoir, wipe it with a soft, dry cloth before reinstalling it. This prevents water damage and extends the lifespan of the reservoir and the docking station.

Q: How to empty the dustbin of the Roborock Saros 10R?

The Saros 10R has an automatic emptying station that empties the robot's dustbin (600 ml) after each cleaning. Here’s how to proceed: Installing the disposable dust bag Before using the station, you must always install a disposable dust bag in the station's container. Remove the lid of the dust container from the station. Insert the new bag completely into the slot. Distribute it evenly and close the lid. Regular maintenance To maintain good dust capture efficiency, clean the main brushes every 15 days: Turn the robot over. Press the latches to remove the brush cover. Lift and pull the brushes to remove them. Remove hair and dirt from the bearings with a brush or dry cloth. Clean with a damp cloth and let dry before reinstalling. Replace the brushes every 6 to 12 months depending on usage.

Q: How to connect the ROBOROCK Q8 Max+ to WiFi?

The robot must first be turned on to connect to WiFi. Press and hold the Power/Clean button until the power indicator lights up. The robot then enters standby mode and is ready for connection. WiFi Connection Procedure Download the Roborock or Xiaomi Home app on your phone Press both buttons on the robot simultaneously until you hear a voice announcement (WiFi reset) Open the app and follow the instructions to add your robot Make sure your WiFi network is on 2.4 GHz (the Q8 Max+ only supports this frequency, not 5 GHz) Connection Indicator: If the WiFi indicator is blinking slowly, the robot is waiting for a connection. Reset by pressing both buttons again. Tip: Ensure that the battery is sufficiently charged before attempting to connect the robot. A low battery may prevent the WiFi connection from being established properly.

Q: How to disable the child lock on the Q7 Max?

To disable the child lock on your ROBOROCK Q7 Max, press and hold the button for 3 seconds . This toggles the function on/off. When the child lock is activated, the robot will not respond to touch commands when it is stationary. It will become responsive again as soon as it resumes cleaning or returns to its dock. If you need to stop it while it is operating, simply press any button - the child lock does not block emergency stop commands.

Question 1

Does the Roborock Dyad Pro require a WiFi connection?

Accepted Answer

The Roborock Dyad Pro can operate without a WiFi connection for basic cleaning. You can use it locally by directly pressing the physical buttons on the device.

However, a WiFi connection is strongly recommended to take advantage of all features:

Roborock mobile app - Remote control and cleaning scheduling
Notifications and tracking - Status tracking and alerts
Downloading updates - Performance improvements and new features

WiFi specifications of the Dyad Pro:

Frequency: 2.4 GHz only (5 GHz not supported)
Standards: 802.11b/g/n
Range: 2400-2483 MHz

To connect your device, download the Roborock app, reset the WiFi, and follow the setup instructions. If the Dyad Pro waits for connection for more than thirty minutes, the WiFi will automatically disable, and you will need to reset before reconnecting.

Question 2

Where and how to fill the clean water tank of the Roborock QV 35S?

Accepted Answer

To fill the clean water tank of the Roborock QV 35S:

Lift the clean water tank (4 liters)
Open its lid
Fill it with cold tap water (do not use hot water)
Add only the cleaning solution recommended by Roborock - do not add any other disinfectant or detergent
Securely lock the tank before use

Important: Do not add too much solution to avoid the robot slipping during cleaning. Also, wipe off any external water marks from the tank before reinstalling it.

Question 3

How much water should be poured into the reservoir of the QV 35S?

Accepted Answer

The Roborock QV 35S is equipped with a clean water reservoir with a maximum capacity of 4 liters. This reservoir should be completely filled before each cleaning session to achieve optimal performance. With a full reservoir, the robot can clean up to 335 m² before needing to return to the station to refill.

Here is the correct procedure for filling the clean water reservoir:

Lift the clean water reservoir by its handle (do not lift it by other parts)
Open the reservoir lid
Pour cold tap water until it reaches the 4 liters mark. Only use cold water to avoid any deformation of the reservoir
You can add a cleaning solution recommended by Roborock, but do not pour too much - excess can cause the robot to slip during cleaning and affect its performance
Close the lid and securely lock it using the latch
Reinstall the reservoir in the docking station

Important recommendations: Never use hot water, rainwater, or mineral water, as they could damage the robot's water distribution system. Use only the official Roborock cleaning solutions and not regular disinfectants or cleaning products, which may corrode internal components. Never add cleaning solution if you are unsure of its compatibility.

After each use, if any water remains on the outside of the reservoir, wipe it with a soft, dry cloth before reinstalling it. This prevents water damage and extends the lifespan of the reservoir and the docking station.

Question 4

How to empty the dustbin of the Roborock Saros 10R?

Accepted Answer

The Saros 10R has an automatic emptying station that empties the robot's dustbin (600 ml) after each cleaning. Here’s how to proceed:

Installing the disposable dust bag

Before using the station, you must always install a disposable dust bag in the station's container.
Remove the lid of the dust container from the station.
Insert the new bag completely into the slot.
Distribute it evenly and close the lid.

Regular maintenance

To maintain good dust capture efficiency, clean the main brushes every 15 days:

Turn the robot over.
Press the latches to remove the brush cover.
Lift and pull the brushes to remove them.
Remove hair and dirt from the bearings with a brush or dry cloth.
Clean with a damp cloth and let dry before reinstalling.

Replace the brushes every 6 to 12 months depending on usage.

Question 5

How to connect the ROBOROCK Q8 Max+ to WiFi?

Accepted Answer

The robot must first be turned on to connect to WiFi. Press and hold the Power/Clean button until the power indicator lights up. The robot then enters standby mode and is ready for connection.

WiFi Connection Procedure

Download the Roborock or Xiaomi Home app on your phone
Press both buttons on the robot simultaneously until you hear a voice announcement (WiFi reset)
Open the app and follow the instructions to add your robot
Make sure your WiFi network is on 2.4 GHz (the Q8 Max+ only supports this frequency, not 5 GHz)

Connection Indicator: If the WiFi indicator is blinking slowly, the robot is waiting for a connection. Reset by pressing both buttons again.

Tip: Ensure that the battery is sufficiently charged before attempting to connect the robot. A low battery may prevent the WiFi connection from being established properly.

Question 6

The robot takes more than 2 hours to charge and the charger LED keeps flashing - how can I fix this problem?

Accepted Answer

An excessive charging time (more than 2 hours) with a flashing LED on the Roborock Q8 Max+ charger usually indicates a contact issue or temporary overheating. According to the manual, this robot should charge in less than 6 hours.

Cleaning the charging contacts: First, completely turn off the robot. Inspect the golden charging contacts located under the robot and on the automatic emptying station. These surfaces should be clean and shiny. Gently clean the contacts of the robot and the station with a soft, dry cloth. Also pay attention to the cleaning brushes of the electrodes (the small metal brushes) located on the station: wipe them with a dry cloth to remove any dust deposits.

Checking the positioning: Place the robot back on the station ensuring it clicks into place correctly. The metal contacts must be in full contact. If the station's light remains off or flashes white (emptying), this is normal during the initial charging. A continuous red flash indicates a malfunction.

Temperature effect on charging: The Q8 Max+ automatically reduces its charging speed when the ambient temperature is very low (below 4°C) or very high (above 40°C) to protect its lithium-ion battery. If your room is poorly heated in winter or too hot in summer, move the station to a normal ambient temperature (between 4 and 40°C) and wait 30 minutes before restarting the charge.

Power outlet and cable: Completely unplug the station for 30 seconds, then plug it back in firmly. Ensure that the power cable is properly inserted both into the station and into the wall outlet. Check that you are using only the supplied power adapter (CDZ12RR, CDZ20RR, AED06HRR or AED07HRR depending on your model): any other adapter may cause slow or faulty charging and void the warranty.

Available voltage: Check that the voltage of your electrical installation matches the specifications: 220-240 V AC, 50-60 Hz. An unstable voltage can slow down charging. If you are in an area with frequent storms or unstable voltage, consider using a surge protector.

Persistent cases: If charging still exceeds 2 hours after these checks, or if the light remains a steady red, this may indicate a battery or station defect. Try unplugging/replugging the station after waiting 30 minutes (as in the case of thermal overload). If the problem persists, contact Roborock support mentioning that your Q8 Max+ significantly exceeds the standard charging time (less than 6 hours) and that the charger LED is flashing abnormally.

Question 7

How to disable the child lock on the Q7 Max?

Accepted Answer

To disable the child lock on your ROBOROCK Q7 Max, press and hold the button for 3 seconds. This toggles the function on/off.

When the child lock is activated, the robot will not respond to touch commands when it is stationary. It will become responsive again as soon as it resumes cleaning or returns to its dock. If you need to stop it while it is operating, simply press any button - the child lock does not block emergency stop commands.

Question 8

What compartments need to be filled on the ROBOROCK Saros 10R robot vacuum?

Accepted Answer

The ROBOROCK Saros 10R robot vacuum has several compartments to manage for optimal operation. These elements must be filled or installed before each use to ensure complete cleaning and washing performance.

The clean water tank: This tank supplies the mop washing system. Before each use, lift the tank, open its lid, and fill it with tap water. Once filled, close the lid, lock the latch, and place the tank back in the station. Do not exceed the maximum level indicated.

The dirty water tank: This compartment collects the wastewater after mopping. It does not need to be filled initially but should be emptied regularly. To clean it, open the lid, dispose of the dirty water, fill it with clean water to rinse, close it, and shake it, then dispose of the water. Regularly clean this element to avoid bad odors.

The cleaning solution cartridge: This compartment must be filled with the cleaning solution recommended by Roborock. First, remove the lid from the dust container, then pull out the cartridge by its handle. Open the cartridge lid, add the cleaning solution, close the lid, and place the cartridge back until you hear a click confirming it is locked. Only use the detergent recommended by Roborock.

The dustbin: The robot has a dustbin with a capacity of 600 ml that collects dust and debris. Thanks to the automatic emptying station, the bin is emptied automatically after each cleaning. Ensure that a disposable dust bag is installed in the designated slot before each automatic emptying.

The disposable dust bag: This bag, located in the station, collects the dust emptied from the robot. Always install a dust bag before replacing the lid of the dust container to avoid any automatic emptying without a bag. Replace the bag when it is full.

Before starting your robot vacuum, ensure that all these compartments are properly filled, installed, and closed to guarantee optimal cleaning and washing performance.

Question 9

Which Android app to use to control the ROBOROCK E5 vacuum robot?

Accepted Answer

To control your ROBOROCK E5 vacuum robot from an Android smartphone, you need to use the Roborock app, available for free on the Google Play Store.

How to proceed:

Open the Google Play Store on your Android phone.
Search for the Roborock app.
Download and install the app.
Open the app and create an account or log in if you already have one.
Follow the on-screen instructions to connect your ROBOROCK E5 to your smartphone via Wi-Fi.

Once connected, the app allows you to:

Schedule and start cleaning sessions.
Monitor the status and progress of cleaning in real-time.
Set up no-go zones and cleaning plans.
Receive notifications and updates from the robot.

This app greatly facilitates the management and remote control of your ROBOROCK E5 vacuum robot.

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