E5 - Robot vacuum ROBOROCK - Free user manual and instructions

USER MANUAL E5 ROBOROCK

Robotic Vacuum Cleaner User Manual

Read this user manual carefully before using this product and store it properly for future reference.

4 English
43 Français
85 Deutsch
129 Italiano
172 Español

Contents

5 Safety Information
9 Roborock Robotic Vacuum Cleaner Troubleshooting
10 Product Overview
16 Installation
21 Instructions for Use
25 Routine Maintenance
30 Basic Parameters
31 Troubleshooting
33 FAQs
36 WIFI Specification
37 EU Declaration of Conformity
41 WEEE Information
42 Warranty Information

Safety Information

Restrictions

• This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• Do not use the product when the ambient temperature is higher than 40^ (104°F), lower than 4^ (39°F), or if there are liquids or tacky substances on the floor.
• Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner.
• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Children should be supervised to ensure that they do not play with the appliance.
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB).

Safety Information

• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision (EU).
• Keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the product, whether it is in operation or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets).
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
• Do not carry the product using main unit cover, or bumper.
• The product must be switched off and the plug must be removed from socket-outlet before cleaning or maintaining the product.

Safety Information

• Do not use wet cloth or liquids for cleaning the product.
• Do not use the mopping module on carpets.
• Use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.
• This product contains batteries that are only replaceable by skilled persons.

Battery and Charging WARNING

• Do not charge non-rechargeable batteries.
• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ14RR or CDZ15RR provided with this product.
• Do not dismantle, repair or modify the battery or charging dock.
• Keep the charging dock away from heat (such as heating vents).
• Do not wipe or clean the charger prongs with wet cloth or wet hands.
• If the power cord is damaged, stop using it immediately. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Make sure the product is powered off before shipment.

Safety Information

• Use of the original packaging is advised.
• If to be left unused for a long period of time, fully charge the product and switch it off before storing it in a cool, dry place.
• Charge it at least every three months to avoid over discharging the battery.
• To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
• The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

Remote Controller Battery WARNING

• Non-rechargeable batteries are not to be recharged.
- Different types of batteries or new and used batteries are not to be mixed.
- Batteries are to be inserted with the correct polarity.
• Exhausted batteries are to be removed from the appliance and safely disposed of.
- If the appliance is to be stored unused for a long period, the batteries should be removed
• The supply terminals are not to be short-circuited.

Roborock Robotic Vacuum Cleaner Troubleshooting

Roborock robotic vacuum cleaner troubleshooting
Name	Troubleshooting
Robot	Problem listed in the User Manual
	The product cannot be powered on
	The main brush, side brush, fan, or main wheels do not work
Charging dock	The robot does not receive power
Power cable	The charging dock cannot be supplied with power

Product Overview

Robot

robotrock

Clean/Power

• Press to start cleaning
• Press and hold to power on or off

Power Indicator

• White: Battery level ≥ 20%
  • Red: Battery level < 20%
  • Breathing: Charging or starting up
• Flashing red: Error

Dock/Spot Cleaning

• Press to return to the dock
• Press and hold to spot clean

Note: Press any button to pause cleaning, returning to dock, or spot cleaning.

Reset WiFi

Press and hold the 🔊 and buttons until you hear the "Resetting WiFi" voice alert.

Product Overview

Parts List

Product Overview

Robot

Dustbin Latch Filter WiFi Indicator Light • Off: WiFi disabled • Slow flashing: Waiting for connection • Fast flashing: Connecting • Steady: WiFi connected Air Vent Speaker

Product Overview

Robot and Sensors

Obstacle Sensor Dock Locator Bumper craborock Cliff Sensors Omni-Directional Wheel Charging Contacts Motion Tracking Sensor Side Brush Main Wheel Main Brush Main Brush Cover Latch

Product Overview

Charging Dock

Dock Location Beacon Power Indicator Power Cable Connection Charging Contacts

Product Overview

Overview of Remote Controller

The remote controller allows you to remotely control the robot vacuum to move around in the room or change the cleaning mode within 4 meters.

Arrow Buttons for Remote Control Start/Pause Dock Power Level Spot Clean roborock

Note:
The vacuum power cannot be adjusted with the Power Level button on the remote controller during spot cleaning or clocking.

Battery Compartment

Note:
Install two MAVLR03 batteries before using the remote controller for the first time. If the distance of remote control gets shorter or the indicator light becomes dimmer, please replace the batteries for proper operation. When using the remote controller to remotely control the robot vacuum, please aim the remote controller at the robot and make sure there is no obstacle between them that blocks the infrared signal.
IMPORTANT:
Since the infrared beam of the remote controller signal is in a band similar to that of the charging dock signal, it is normal if there is any signal delay for the robot vacuum when it gets too close to the charging dock.

Installation

Important

1. If dysbag this robot is attained are a heavy object and remove physical unstable, fragile, precious, or dangerous objects to prevent personal injury or property damage due to things becoming tangled in, struck by, or knocked over by the robot.

Interior layout diagrams of a living room with furniture and plants, no text or symbols present

1. barrier to prevent accidental falls that may result in personal injury or property damage.

Diagram showing two views of a robotic room with labeled components and a red X mark indicating failure.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.

Installation

Using the robot

① Position the charging dock

Place the Charging Dock against the wall on a flat surface and plug it into mains power.

Dock Location Beacon More than 0.5m (1.6ft) More than 1.5m (4.9ft) More than 0.5m (1.6ft)

Note:

• Ensure that a distance of at least 0.5m (1.6ft) on both sides and 1.5m (4.9ft) in front is retained around the Charging Dock.
• The Power Cable, when vertical to the floor, may get caught by the robot, disconnecting the Charging Dock.
• The Power Indicator is on when the Charging Dock is connected to mains power, and off when the robot is charging.
• For a better app user experience, place the Charging Dock in an area with a strong WiFi signal.
• To avoid problems returning to the dock, do not place the Charging Dock in direct sunlight or block the Dock Location Beacon.
• Do not place the Charging Dock in passageways or doorways. This may prevent access due to the safe zone around the dock.

Installation

② Secure the moisture-proof mat

After securing the charging dock, wipe the area where the moisture-proof mat will be placed with a dry cloth as shown. Stick the double-sided tape first to the moisture-proof mat then in position on the floor.

Line drawing of a toilet with a cable and power outlet, placed on a circular base (no text or symbols)

Note: Always use the moisture-proof mat when placing the charging dock on a wooden floor.

3 Power on and charge

Press and hold the button to power on. When the Power Indicator is on, place the robot on the Charging Dock to charge.

This robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the battery charged.

Line drawing of a circular device with a mounted sensor and cable, no text or symbols present

Power Indicator color indicates battery level :

• White: Battery level ≥ 20%
• Red: Battery level < 20%

Note: The robot cannot be powered on when the battery is low. Place the robot on the Charging Dock to recharge.

Installation

④ Connect to the mobile app (recommended)

This robot uses the Xiaomi Home app.

1. Download app

Search for "Xiaomi Home" in the App Store or Google Play or scan the QR code below, then download and install the app.

QR code with central logo, likely linking to a digital resource or website

2. Reset WiFi

a. Open the top cover of the robot to reveal the WiFi indicator light.
b. Press and hold the ⏻ and ⏱ buttons until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

Line drawing of a robotic vacuum cleaner with lid and control panel (no text or symbols)

WiFi indicator light

• Off: WiFi disabled
• Slow flashing: Waiting for connection
• Fast flashing: Connecting
  • Steady: WiFi connected

Note: If you cannot connect your phone to the robot, reset the WiFi, and add your robot as a new device.

3. Add device

Open the Xiaomi Home app and tap the "+" in the top right corner. Add the robot by following the in-app prompts. After adding, the robot can be found on the home page.

Note:

• Due to ongoing Xiaomi Home development, the actual process may differ slightly from the above description. Always follow the instructions given in the app.
  • Only 2.4GHz WIFI is supported.

Installation

5 Mopping

Note:

• It is recommended that all floors are vacuumed at least three times before the first mopping session to reduce excessive dirt buildup on the mop.
• Use barrier tape to prevent mopping carpeted areas, or remove carpets prior to mopping.
• To prevent corrosion or damage, do not use cleaning fluid or disinfectant in the water tank.
• Cleaning the mop cloth every 60 minutes is recommended to ensure the water flow rate and cleaning effect.

1. Adjust flow rate

Toggle the switch to adjust the flow rate according to your needs.

Low High

2. Fill the water tank

Open the water tank, fill it with water, and close it tightly.

Simple line drawing of a faucet spraying water onto a sink with bubbles (no text or symbols)

3. Install the mop cloth

Dampen the mop cloth and squeeze it until it stops dripping. Insert it into the mounting slot in the water tank.

Illustration of hands holding a device with a red arrow indicating upward motion (no text or symbols)

4. Install the module

Slide the mop module in line with the alignment marks on the rear of the machine until you hear a "click".

Technical line drawing of a circular robotic device with a separate curved component (no text or symbols)

Installation

6 Start cleaning

When the battery is fully charged, the Power Indicator will remain lit. Press the ⏻ button or use the app to start a cleanup.

⑦ Remove the mopping module

After the machine completes cleaning and returns to the charging dock, press the two side latches inwards and pull to remove the mopping module.

Line drawing of a circular robotic device with a handle and arrow indicating transformation (no text or symbols)

Note:

• When the charging dock is placed on a wooden floor, always use it with the moisture proof mat to prevent moisture damage.
• Remove the mopping module after mopping, empty residual water and clean the mop cloth to prevent mildew or unpleasant odors.
• Remove the mopping module if not mopping.

Instructions for Use

On/Off

Press and hold the ⏻ button to power on the robot. The Power Indicator will turn on, and the robot will enter standby mode. If the robot is idle, press and hold the ⏻ button to power it off and end the current cleaning cycle.

The robot cannot be turned off when it is charging. Note:

Clean

Press the button to start cleaning. Press any button to pause the current cleaning cycle.

Note:

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup.
• Tidy away any cables on the ground (including the Charging Dock Power Cable) before cleaning to avoid losing power or damaging either the robot or the cables.
• If a cleanup finishes within 10 minutes, cleaning repeats by default.
• If the battery runs low before cleanup is complete, the robot will return to the dock for a top-up charge before resuming cleanup from where it left off.

Instructions for Use

Charging

Auto mode: After cleaning, the robot will automatically return to the Charging Dock.

Manual: If Paused, press the ⏻ button to send the robot back to the Charging Dock.

The Power Indicator of the robot breathes when the robot is charging.

Note: If the robot cannot find the Charging Dock, it will return to the most recent starting location. Place the robot on the Charging Dock manually to recharge.

Pause

When the robot is cleaning, press any button to pause it. Press the ⏻ button to continue cleaning or the ⏱ button to stop cleaning and send it back to the Charging Dock.

Note:

• Manually docking the robot in Pause mode will stop the current cleaning cycle.
• If continuing to clean after moving the robot, place it close to its original position before starting.

Refilling the water tank or cleaning the mop cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the ⏻ button to continue.

Cleaning Route

Once started, the robot will clean in a Z pattern. Once all areas have been covered, it will clean along the wall to effectively cover the entire floor. It will then automatically return to the Charging Dock.

Blank document page with horizontal lines and a small circular icon at the bottom right corner (no text or symbols)

Instructions for Use

Spot Cleaning

In Standby or Pause mode, press and hold the button to start Spot Cleaning. The robot will clean a 1.2m (3.9ft) in diameter circle spiraling out from its starting point. After cleaning, the robot will return to the start point.

Note: Starting Spot Cleaning in Pause mode will stop the current cleaning cycle.

Errors

If a runtime error occurs, the Power Indicator will flash red quickly, and a voice prompt will sound. Refer to "Troubleshooting" for details.

Note:

• The robot will automatically enter Sleep mode after 10 minutes of inactivity in an Error state.
• Docking the robot in an Error state will stop the current cleaning cycle.

Sleep

If inactive for more than 10 minutes, the robot will automatically enter Sleep mode. The Power Indicator will flash every few seconds. Press any button to wake the robot.

Scheduled Cleaning

Use the mobile app to set scheduled cleanups. The robot will automatically clean at the specified times and return to the Charging Dock after each clean.

Reset WiFi

If a mobile phone cannot connect to the robot due to router configuration changes, forgotten password, or any other reason, reset the WiFi. Open the top cover to reveal the WiFi Indicator, then press and hold the 🔊 and 🔒 buttons until the "Resetting WiFi" voice alert sounds. When the WiFi Indicator Light flashes slowly, the robot has entered network configuration mode.

Note: WiFi will be automatically disabled if the time taken to connect exceeds one hour. If you need to reconnect, reset the WiFi, and try again.

Suction Power

Use the Xiaomi Home app to choose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default.

Do Not Disturb (DND) Mode

When DND mode is activated, an active cleaning cycle will finish, no voice alerts will sound, and the Power Indicator Light will dim. DND mode is enabled by default from 22:00 to 08:00. You can use the mobile app to disable Do Not Disturb mode or change its effective time.

Instructions for Use

System Reset

If the robot does not respond when you press a button or the robot cannot be shut down, reset the system by pressing and holding the ⏻ button. The robot will restart automatically after resetting.

Firmware Update

Update the robot using the Xiaomi Home app. Place the robot on the Charging Dock and ensure that the battery level is higher than 20% before updating. The Power Indicator will flash white quickly during a firmware update.

If the robot is not functioning after a system reset, press and hold the ⏻ button and the ⏻ button together until the "Restoring factory settings" voice alert sounds. The robot will then be restored to factory settings. Ignore the "Resetting WiFi" voice alert.

Routine Maintenance

Dustbin and Filter Main Brush

1. Open the top cover of the robot, press the Dustbin Latch, then lift and remove the Dustbin.

Line drawing of a robotic vacuum cleaner with a mounted chamber and fan (no text or symbols)

1. Remove the Filter and empty the Dustbin.

Line drawings of two household appliances: a front-mounted device and a cylindrical appliance with a handle (no text or symbols)

\* Clean weekly

1. Flip the robot over and press the Main Brush Cover Latch to remove the Main Brush Cover.
2. Remove the Main Brush and clean its bearings.
3. Remove any entangled hair.
4. Reinstall the Main Brush and replace the Main Brush Cover.

Main Brush Cover Main Brush Cover Latch Main Brush Main Brush Bearing

Note: Replacing the Main Brush every 6-12 months is recommended for proper cleaning.

Routine Maintenance

Clean the Washable Filter

* Clean every two weeks

1. Fill the Dustbin with clean water. Gently shake it, then pour out the dirty water.

Line drawing of a kitchen sink with faucet and drain (no text or symbols)

Note: To prevent Filter blockages, only use fresh water. Do not use cleaning liquids.

1. Remove the Filter and rinse it with water.

Illustration showing a printer with a handle and a hand holding a cleaning board (no text or symbols present)

Note: To avoid damage, do not touch the surface of the Filter with hands, brushes, or sharp objects.

1. If necessary, rinse the filter and tap the Filter frame repeatedly to remove as much dirt as possible.

Hand holding a red grid-like object with a small arrow symbol nearby (no text or symbols present)

1. Leave the Filter to dry before reinstalling it.

Note: Dry the Filter thoroughly before use. (At least 24 hours)

Battery

The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

Note: If the robot is to be left unused for an extended period, turn it off before storage and charge it at least once every three months to avoid battery damage resulting from over-discharging.

Charging Dock

*Clean monthly

Use a soft dry cloth to clean the charging contacts.

Routine Maintenance

Main Wheels \* Clean monthly

Use a soft dry cloth to wipe and clean the main wheels.

Line drawing of a hand holding a tool near a circular device (no text or symbols)

Side Brush \* Clean monthly

1. Turn the robot over and remove the screw holding the Side Brush.
2. Remove and clean the Side Brush.
3. Reinstall the Side Brush and tighten the screw.

Line drawing of a hand using a tool to press or install electronic components on a circular base (no text or symbols)

Note: It is recommended to replace the Side Brush every 3-6 months to maintain the cleaning quality.

Mop Cloth \* Clean after use

1. Remove the mop cloth from the mopping module.

Illustration of two hands holding a device with a ruler and magnified views (no text or symbols)

1. Clean and dry the mop cloth.

Note:

• Always remove the mop cloth after cleaning to avoid filter blockage.
- If the mop cloth gets excessively dirty, the cleaning quality will be affected. Always use a clean cloth
- Replacing the mop cloth every 3-6 months is recommended to maintain cleaning quality.

Filter Assembly \*Replacement every 1-3months is recommended

1. Move your finger along the notch to remove both filters.
2. Install the new filters.

Note: Changing filters every 1-3 months is recommended, depending on the quality of water and frequency of use, to ensure cleaning quality.

Routine Maintenance

Omni-Directional Wheel Robot Sensors

1. Turn the robot over.
2. Use a small screwdriver to pry out the axle and remove the wheel.
3. Rinse the axle and the wheel with water to remove hair and dirt.
4. Dry and press the wheel back in place.

Wheel Axle Bracket

Note: The Omni-Directional Wheel bracket cannot be removed.

\*Clean as required

Use a soft dry cloth to wipe and clean all sensors, including:

1. Four Cliff Sensors on the bottom of the robot.
2. Obstacle Sensor at the front of the robot.
3. Motion Tracking Sensor on the bottom of the robot.

Cliff Sensors Motion Tracking Sensor Obstacle Sensor

Routine Maintenance

Charging Contact Areas \*Clean monthly

Use a soft dry cloth to wipe the charging contacts on the charging dock and the robot.

Line drawings of hands operating a device and a mechanical component inside a circular frame (no text or symbols)

Basic Parameters

Robot Charging Dock

Name	Parameters
Model	roborock E5
Dimensions	350×350×90.5mm
Battery	14.4V/5200mAh lithium battery
Weight	Approx. 3.0kg
Wireless Connection	WiFi Smart Connect
Rated Input	20VDC 1.2A
Charging Time	< 6h

Name	Parameters
Model	CDZ14RR or CDZ15RR
Dimensions	151×130×98mm
Rated Power	28W
Rated Input	100-240 VAC
Rated Output	20VDC 1.2A
Rated Frequency	50-60Hz
Charging Battery	14.4V/5200mAh lithium battery

Troubleshooting

If an error occurs during the cleanup, the Power Indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.

Error Solution
Error 2: Clean and lightly tap the Bumper.	The Bumper is stuck. Lightly and repeatedly tap the Bumper to remove any foreign matter. If no foreign matter is found, move the machine to a new location and restart.
Error 3: Move the robot closer to its starting location and restart.	The wheels are suspended. Move the robot closer to its starting location and try again.
Error 4: Wipe the Cliff Sensors and move the robot closer to where it left and restart.	The wheels are suspended. Move the robot closer to where it left and restart. This error may also be caused by dirty Cliff Sensors. Wipe the Cliff Sensors and retry.
Error 5: Remove the Main Brush and clean the brush and bearings.	The Main Brush may have become entangled with debris. Remove and clean the Main Brush and its bearing.
Error 6: Remove and clean the Side Brush.	The Side Brush may be entangled with debris. Remove and clean it.
Error 7: Remove any debris entangled in the main brush. Move the robot closer to where it left and restart.	The Main Wheels may be jammed. Remove and clean them.
Error 8: Clear away any obstacles around the robot.	The robot may be stuck. Clear any obstacles around it.
Error 9: Install the Dustbin and Filter.	Reinstall the Dustbin and Filter. Check that they are installed properly. If the problem persists, try replacing the Filter.

Troubleshooting

Error Solution
Error 10: Make sure that the Filter is dry or clean the Filter.	The Filter is not completely dry. Dry the Filter for at least 24 hours. The Filter may also be blocked and require cleaning. If the problem persists, replace the Filter.
Error 12: The battery is too low. Recharge before use.	Low battery. Recharge before use.
Error 13: Charging error. Clean the charging contacts.	Use a dry cloth to clean the Charging Contacts on the robot and on the Charging Dock.
Error 14: Battery error. The battery temperature is either too high or too low. Wait until it returns to normal.
Error 17: Side Brush module error. Reset the system.	The Side Brush is experiencing a fault. Reset the system.
Error 18: Vacuum fan error. Reset the system.	The vacuum fan is experiencing a fault. Reset the system.
Error 20: Clean the Motion Tracking Sensor and place the robot back where it stopped.	The Motion Tracking Sensor may be dirty. Use a dry cloth to wipe the Sensor then place the robot back where it stopped before restarting.
Error 23: Clean the Dock Location Beacon.	The Dock Location Beacon is dirty. Wipe it clean.
Internal error. Reset the system. Malfunction due to an internal error. Reset the system.

Note: A system reset may resolve some problems.

If the problem persists after using the recommendations in the table above, please email our after-sales service team:

US/Non-Europe Support: [e-mail]

Europe Support: [e-mail]

FAQs

Problem Solution
Unable to power on	The battery level is low. Put the robot on the Charging Dock to charge it before use.The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge	If the Charging Dock is not receiving power, check that both ends of the Power Cable are properly connected.If contact is poor, clean the contact areas of the Charging Dock and the robot.Power is restored when the Power Indicator light turns on.
Slow charging	When used at high or low temperatures, the robot will automatically reduce the charging speed to extend battery life.The charging contact areas may be dirty. Use a dry cloth to clean them.
Unable to reach the dock	There are too many obstacles near the Charging Dock. Clear the area or move the dock.The robot is too far from the Charging Dock. Place it closer and retry.
Abnormal behavior	Restart the robot.
Noise during cleaning	The Main Brush, Side Brush, or Main Wheels may be jammed. Turn off the robot and clean them.If the Omni-Directional Wheel is jammed, remove it for cleaning.
Poor cleaning ability or dust falling out	The Dustbin is full and needs emptying.The Filter is blocked and needs cleaning.The Main Brush is jammed and needs cleaning.

FAQs

Problem Solution
Unable to connect to WiFi	WiFi is disabled. Reset the WiFi and try again.The WiFi signal is poor. Make sure that the robot is in an area with good WiFi signal reception.Abnormal WiFi connection. Reset the WiFi then download the latest mobile app and retry.Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer service for troubleshooting.
Scheduled cleaning is not working	The battery level is too low. Scheduled cleaning can only begin when the battery level is above 20%.
Is power always being drawn when the robot is on the Charging Dock?	The robot will draw power while it is docked to maintain battery performance, but power consumption is extremely low.
Does the robot need to be charged for at least 16 hours the first three times it is used?	No. The robot can be used any time after it has been fully charged once.
Cleaning does not resume after recharging	Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the Charging Dock before it recharged automatically, it will not be able to continue cleanup.
The robot cannot return to the Charging Dock after spot cleaning or when it has been moved manually.	After spot cleaning or a significant position change, the robot will re-generate the map. If the Charging Dock is too far away, it may not be able to return for recharging and must be placed on the charger manually.

FAQs

Problem Solution
The robot has started missing certain spots The Obstacle Sensor may be dirty. Clean it with a soft dry cloth.
No or little water during mopping	Please check whether there is water in the water tank, rinse the mopping cloth, replace the filter or follow the instructions in the user manual to correctly install the mopping cloth.
Too much water during mopping Please make sure that the water tank cover and the filter are properly installed in place.

WIFI Specification

Service	Protocol	Frequency Range	Max. Output Power
WIFI	802.11b/g/n	2400-2483.5 MHz	≤ 20dBm

EU Declaration of Conformity

Hereby we:

Name of manufacturer Beijing Roborock Technology Co., Ltd.
Address	Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

declare that this DoC is issued under our sole responsibility and that the products:

Product description Robotic Vacuum Cleaner and Accessories
Type (model) designation (s) roborock E5

are in conformity and verified through testing with the provision of the following EU directives:

RED Directive 2014/53/EUArticle 3.1 a): Safety&Health1. EN 60335-1: 2012+AC:2014+A11:2014+A13:2017+A1:2019+A14:2019+A2:20192. EN 60335-2-2:2010 + A11:2012 + A1:20133. EN 62311:20204. EN 62233:2008

1.Household and similar electrical appliances-Safety-Part 1: General requirements2.Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance3.Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz - 300 GHz)4.Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure

EU Declaration of Conformity

RED Directive 2014/53/EUArticle 3.1 b): EMC1. ETSI EN 301 489-1 V2.2.32. ETSI EN 301 489-17 V3.2.43. EN 55014-1:20174. EN 55014-2: 20155. EN 61000-3-2: 20196. EN 61000-3-3: 2013+A1:2019	1.ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part1: Common technical requirements; Harmonised Standard for Electro-Magnetic Compatibility2.ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonised Standard for ElectroMagnetic Compatibility3.Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission4.Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard5.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions (equipment input current ≤ 16 A per phase).6.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection.
RED Directive 2014/53/EUArticle 3.2: Radio SpectrumEN 300 328 V2.2.2	Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques; Harmonized Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU
RoHS Directive 2011/65/EUEN IEC 63000:2018	Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

EU Declaration of Conformity

Product description Charging Dock and Accessories
Type(model) designation(s) Charging Dock, model: CDZ14RR or CDZ15RR

are in conformity and verified through testing with the provision of the following EU directives:

Low Voltage Directive 2014/35/EU1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017 + A1:2019 + A14:2019 + A2:20192. EN 60335-2-29:2004 + A2:2010+A11: 20183. EN 62233:2008	1.Household and similar electrical appliances-Safety-Part 1: General requirements2.Household and similar electrical appliances-Safety-Part 2-29: Particular requirements for battery chargers3.Measurement methods for electromagnetic fields of household appli-ance and similar apparatus with regard to human exposure
EMC Directive 2014/30/EU1. EN 55014-1:20172. EN 55014-2: 20153. EN IEC 61000-3-2:20194. EN 61000-3-3:2013+A1	1.Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission2.Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard3.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for har-monic current emissions (equipment input current ≤ 16 A per phase).4.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase
RoHS Directive 2011/65/EUEN IEC 63000:2018	Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

EU Declaration of Conformity

Person responsible for making this declaration:

Printed name: Rui.Shen

Position/Title: Quality Director

Signature: Rui.Shen.

Date of issue: March 9, 2021

Place of issue: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,

No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA

WEEE Information

Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Warranty Information

The warranty period depends on the laws of the country in which the product is sold, and the warranty is the responsibility of the seller.

The warranty only covers defects in material or workmanship.

The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

• Normal wear and tear.
- Incorrect use, e.g. overloading of the appliance, use of non-approved accessories, use of force.
• Damage caused by external influences.
- Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions.
• Partially or completely dismantled appliances.

Laser Safety

The laser distance sensor of this product meets the standards for Class 1 Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation.

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2

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2. Réinitialiser le WiFi

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Voyant WiFi

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3. Installer la serpillière

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4. Install the module

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Installation

6 Lancer le nettoyage

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Remarque :

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Mode d'emploi

Nettoyage localisé

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Brosse latérale

*Nettoyage mensuel

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Roue Axe Support

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Paramètres de base

Robot Station de rechargement

Nom	Parameters
Modèle	roborock E5
Dimensions	350×350×90.5mm
Batterie	14.4V/5200mAh lithium battery
Poids	Approx. 3.0kg
Connexion sans fil	WiFi Smart Connect
Entrée nominale	20VDC 1.2A
Durée de rechargement	< 6h

Nom du fabricant Beijing Roborock Technology Co., Ltd.
Adresse	Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, R.P. DE CHINE

No.8 Heiquan Road, Haidian District, Beijing, R.P. DE CHINE

Informations WEEE

Diagram showing two room layouts with furniture and a checkmark indicating cancellation, marked with red X and checkmark symbols.

Two-panel line drawing showing a robotic vacuum cleaner inside a railing, with no text or symbols present.

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QR code with central logo, likely linking to a digital service or application

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Simple line drawing of a faucet with liquid dripping into a sink (no text or symbols)

Illustration of hands holding a device with a red arrow indicating upward motion (no text or symbols)

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Installation

6 Reinigung starten

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Hinweis:

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Gebrauchsanweisung

Fleckenentfernung

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Technical line drawings of two mechanical components: a front view and a side view with a circular base (no text or symbols)

Line drawing of a faucet above a sink with red spray bubbles (no text or symbols)

Illustration of a printer and its corresponding cleaning device, showing hand positioning and cleaning process (no text or symbols)

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Seitenbürste

*Monatlich reinigen

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Eckdaten

Roboter Ladedock

No. 8 Heiquan Road, Haidian District, Beijing, P.R. China

WEEE-Informationen

Line drawing of a 3D rectangular mechanical part with mounting holes and a flat base (no text or symbols)

Simple line drawing of a symmetrical rounded shape with a small notch at the top (no text or symbols)

Front view of a remote control with scroll and button buttons (no text or symbols on the device itself)

Simple line drawing of a symmetrical object with three circular features on both sides (no text or symbols)

Simple line drawing of a symmetrical object resembling a bowl or trough (no text or symbols)

Diagram showing two room layouts with furniture and a checkmark indicating cancellation, including a red X mark and a checkmark.

Two-panel line drawing showing a robotic vacuum cleaner inside a railing, with no text or symbols present.

Line drawing of a toilet with a cord and cable attached to the wall (no text or symbols)

Line drawing of a circular device with a mounted sensor and cable, no text or symbols present

QR code with central logo, likely linking to a digital resource or website

Line drawing of a robotic vacuum cleaner with lid and mounting bracket (no text or symbols)

Spia del WiFi

Simple line drawing of a faucet with liquid and a sink (no text or symbols)

Illustration of hands using a tool to adjust a device with a red arrow indicating rotation (no text or symbols)

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Installazione

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Nota:

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Technical line drawing showing two views of a mechanical component with a cylindrical base and a triangular load, no text or symbols present.

Technical diagram of a robotic vacuum cleaner with labeled components in English

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Illustration of a printer and its corresponding cleaning device (no text or symbols present)

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Spazzola laterale

* Pulire mensilmente

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Illustration of two hands holding a folded garment, one with a red arrow indicating downward force (no text or symbols)

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Parametri di base

No. 8 Heiquan Road, Haidian District, Beijing, Repubblica Popolare Cinese

Informazioni RAEE

Line drawing of a 3D rectangular mechanical part with mounting holes and a flat base (no text or symbols)

Simple line drawing of a symmetrical rounded shape with a small notch at the top (no text or symbols)

Front view of a remote control with scroll and button buttons (no text or symbols on the device itself)

Simple line drawing of a symmetrical object with three circular features and a central square (no text or symbols)

Simple line drawing of a symmetrical object with a central notch (no text or symbols)

Interior layout diagrams of a living room with furniture and plants, no text or symbols present

Diagram showing two views of a robotic room with a circular device and a checkmark, labeled with red X and checkmark symbols.

Simple line drawing of a toilet with a cable and power outlet, placed on a circular base (no text or symbols)

Line drawing of a circular device with a mounted sensor and cable (no text or symbols)

QR code with central logo, likely linking to a digital service or application

2. Reiniciar WiFi

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Testigo luminoso de WiFi

Simple line drawing of a faucet with liquid dripping into a sink (no text or symbols)

Illustration of hands holding a device with a red arrow indicating upward motion (no text or symbols)

Line drawing of a circular robotic device with a separate curved component, showing no text or symbols.

Instalación

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Nota:

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Cepillo principal

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Illustration of a printer and its corresponding cleaning device (no text or symbols present)

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Cepillo lateral

* Limpieza mensual

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Illustration of two hands holding a device, one with a magnified view and the other showing a red dashed line indicating a measurement or adjustment (no text or symbols present)

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Parámetros básicos

No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA

Robotic Vacuum Cleaner

Manufacturer: Beijing Roborock Technology Co., Ltd.

Product Model: roborock E5

Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,

No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

For more product information, visit our website: www.roborock.com

For after-sales support, email our after-sales service team:

US/Non-Europe Support: [e-mail]

Europe Support: [e-mail]