Q8 Max+ - Robot vacuum ROBOROCK - Free user manual and instructions

USER MANUAL Q8 Max+ ROBOROCK

• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.

• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.

• Do not place any object (including children and pets) on the product, whether it is in operation or not.

• Do not use the product on burning objects (such as cigarette butts).

• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).

• Do not use the mopping module on carpets.

• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.

• Do not place any object near the suction inlet of the dock.

• Do not put fingers into the seam of the dock to avoid possible injury.

• Do not operate the product in a room where an infant or child is sleeping.

• Do not carry the product using a dock base or dustbin.

• Make sure the robot is compatible with the dock, otherwise emptying or charging may fail.

• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct. If the air duct gets blocked, clean it immediately.

• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in air.

• Do not place any object (including children and pets) on the dock or cover it with any item (including dust-proof cover), whether it is in operation or not.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ash.

• Do not use the dock to pick up flammable or explosive objects such as fire lighter, gasoline, and toner used in printers or copiers. Safety Information05 Safety Information

• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ12RR, CDZ20RR, AED06HRR or AED07HRR provided with this product.

• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.

• In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

• Be sure that the supply voltage meets the requirements listed on the dock.

• Only use the power cable provided with the product to prevent potential smoke, heat or fire.

• Do not use the product with any type of power adapter, as this may cause danger and void the warranty.

• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.

• Unplug the power cable before placing the dock into storage. Battery and Charging WARNING06

• Light off: Charging Robot/Not Powered On A12-5—Dock Location Beacon A12-6—Charging Contacts A12-7—Suction Inlet A12-8—Electrode Brushes A13 Auto-Empty Dock (Cover Removed) A13-1—Dust Bag Slot A13-2—Filter A14 Power Cable Storage A14-1—Power Cable Storage Slot A14-2—Cable Outlet A14-3—Power Port Note:Power cable can be pulled out at both sides.Press any button to stop the robot during cleaning or docking. Dock Spot Clean/Child Lock Product Overview

• Press and hold for 3 seconds to turn on/off the child lock A3-1—Reset Button A3-2—Air Vent A3-3—Mop Cloth Mount A3-4—Bumper

• White: Battery level ≥ 20%

• Red: Battery level < 20%

• Breathing: Charging or starting up

• Flashing red: Error Power Indicator Power/Clean

• Press and hold to turn the robot on or off

• Press to start cleaning A2-1—Cliff Sensors A2-2—Omnidirectional Wheel A2-3—Charging Contacts A2-4—Side Brush A2-5—Main Brushes A2-6—Main Brush Cover A2-7—Main Wheels

• Flashing blue slowly: Waiting for connection

• Flashing blue quickly: Connecting

• Steady blue for five seconds: WiFi connected —WiFi Indicator Light

Mop Cloth A7-1—Hook and Loop Pads07 Take the screwdriver from its storage bin at the bottom of the base. B2-1— Place dock upside down on a soft, flat surface (carpet/towel/ cloth) and attach the base by using the six screws provided. B2-2— Connect the power cable to the dock, and keep the excess cable inside the storage slot. B2-3— B2-4—

Position the charging dock Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.Note: Hold the dustbin cover securely when upside down to prevent damage from falling. B2-4-1—more than 0.3 m (1ft) B2-4-2—more than 1 m (3.3ft)

Power on and charge the robot Notes: • The status indicator light turns off automatically when the robot is charging. • The status indicator turns red if an error occurs. • Do not use without a dustbin cover or dust bag. • Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air. • Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing. • Keep excess power cable inside the storage slot so that the robot will not get tangled in the cables, and the dock will not be dragged away or disconnect from the power supply. • Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock. • The Auto-Empty Dock recharges and empties. Store the standard robot dock before use. Failure to do so may cause issues returning to dock. • Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot. B1-1— B1-2— Installation

Important Information When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage. Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses. Press and hold the button to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the status indicator light turns off and a “charging” voice alert sounds. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged. Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Keep at least 0.3 m (1 ft)

Mopping To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping. Note: B4-1—Press the latch and slide the dustbin and water tank combo unit backwards. Notes: • To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank. • Do not use hot water as this may cause the tank to deform. • When filling the water tank, tilt tank 30° to avoid wetting the filter. Remove the water tank stopper, fill the tank with water, and close it tightly. B4-2—Fill the water tank Slide the water tank into the robot until you hear it lock with a click. B4-3—Reinstall the dustbin and water tank combo unit Wet the mop cloth and wring it until it stops dripping, then slide it along the mop cloth slot before sticking it firmly in place. B4-4—Install the mop cloth Only use the official Roborock mop cloth.Note: B4-6—Remove the mop cloth mount Clean the mop cloth after 60 minutes of mopping to maintain water flow and cleaning quality.Note: Slide the mount forwards along the bottom of robot until it clicks in place. B4-5—Install the mop cloth mount When the robot returns to the dock after cleaning, press the latches on both sides, and slide the mop cloth mount backwards to remove it. of clearance on either side and 1 m (3.3 ft) both in front and above. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in.08 Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode. Press the button to start spot cleaning. Cleaning range: The robot cleans a

1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area

centered on itself. Spot Cleaning Connect to the App This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs. Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app. ❶ Download app Option 2: Search for “Xiaomi Home” in the App Store or Google Play or scan the QR code to download and install the app. Notes: • To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning. • Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting the cleanup. • If cleaning is completed in less than 10 minutes, the area will be cleaned twice. • If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off. • Before starting each mopping task, make sure that the mop has been properly installed. Zone 1 – Cleaned Zone 2 – Cleaned Zone 4 – Next Zone Zone 3 – In Progress Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device. ❷ Reset WiFi ❸ Add device Note: The robot cannot be turned off when it is being charged. Instructions On/Off Starting Cleaning Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house. Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the button to turn off the robot and complete the cleaning cycle. Open the Roborock App, tap the “Scan to Connect” button or the “Search for device” button, or open the Xiaomi Home app, tap “+” in the top right corner and add the device as instructed in the app. Notes: • The actual process may vary due to ongoing app updates. Follow the instructions provided in the app. • Only 2.4 GHz WiFi is supported. • If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding. Press and hold the and buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection. Emptying Auto-emptying will begin when the robot returns to the dock after cleaning. Press the button to trigger emptying manually. Press any button to stop emptying. Note: Avoid frequent manual emptying.Notes: • Wash the mop cloth after each use, and regularly empty the water tank of unused water. • Remove the mop cloth mount when not mopping.09 If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up. Sleep Notes: • The robot will not go to sleep when it is charging. • The robot will automatically shut down if left in sleep mode for more than 12 hours. The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower. DND Mode Child Lock Press and hold the button to enable/ disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it. Charging After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator will breathe as the robot charges. Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge. Error If an error occurs, the status indicator light will flash red and a voice alert will sound. Notes: • The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes. • Placing a malfunctioning robot on the dock manually will end the current cleanup. Restore Factory Settings If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings. System Reset If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the latch to remove the dustbin and water tank combo unit and find the Reset button. Press the Reset button, and the robot will reset automatically. Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Clean every 2 weeks and replace every 6-12 months. C1-6— Turn over the robot and press the latches to remove the main brush cover. Remove the main brush and pull out the main brush bearing. Pull out the main brush caps. After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place. C1-8— C1-9— Notes: • Main brush should be wiped down with a wet cloth and left to dry away from direct sunlight. • Do not use corrosive cleaning fluids or disinfectants to clean the main brush. C1-7— Routine Maintenance

C1-1—Main Brush C1-2—Main Brush Cover C1-3—Latches C1-4—Main Brush Bearing C1-5—Main Brush Caps Note: Placing a paused robot on the dock manually will end the current cleanup. When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock. Pause To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the button to continue. Refilling the Water Tank or Cleaning the Mop Cloth10

Side Brush Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

1. Unscrew the side brush screw.

2. Remove and clean the side brush.

Reinstall the brush and tighten the screw.

Clean monthly and replace every 3-6 months.

Omnidirectional Wheel C3-1—

Clean as required. The omnidirectional wheel bracket cannot be removed. Note: Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place. C3-2— Clean the main wheels with a soft, dry cloth.

Clean monthly. C5-5—Allow 24 hours for the filter to dry thoroughly and reinstall it.

Dustbin and Water Tank Combo Unit

Clean weekly and replace the filter every 6-12 months. C5-2—Empty the water tank of unused water. C5-3—Fill the dustbin with clean water and gently shake it. Then pour out the dirty water. C5-4—Rinse the filter repeatedly and tap it to remove as much dirt as possible. To prevent blockage, only use clean water without any cleaning liquid. Note:Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage. Note: Purchase an additional filter and alternate if necessary. Note: C5-1—Press the latch to remove the unit. Remove the washable filter then empty the dustbin.

Clean after each use and replace every 3-6 months. Remove the mop cloth from mop cloth mount. Clean the mop cloth and air-dry it. A dirty mop will affect the mopping performance. Clean it before use.Note:

Robot Sensors Use a soft, dry cloth to wipe and clean all sensors, including: C7-1—Dock Locator C7-2—Reactive Tech Obstacle Avoidance Sensor C7-3—Wall Sensor C7-4—Cliff Sensors

Replace as required.Note:The dust bag handle seals the bag on removal to prevent dust leakage. C8-1— C8-2— Remove the dustbin cover vertically as shown. Lift the dust bag out of the dustbin and discard it. C8-3— C8-4— Clean the filter with a dry cloth. Install a new dust bag in place along the slot and put the dustbin cover back.

Clean as required. C9-1—Unscrew the screws (10) and remove the cover. C9-2— C9-3— Wipe the air duct and cover with a dry cloth. Reinstall the cover and screw it back in place. Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge. Battery The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use. Use a soft dry cloth to wipe the charging contacts on the robot. Clean the dock location beacon, charging contacts, and electrode brushes on the dock. C10 Charging Contact Areas

Clean as required.11 Basic Parameters Robot Note: The serial number is on a sticker on the underside of the robot. < 6 hoursCharging Time Q80ULLModel 14.4V/5200mAh (TYP) lithium-ion battery Battery Rated Input 20VDC 1.2A Auto-Empty Dock Name Auto-Empty Dock Model AED06HRR, AED07HRR Rated Input Voltage 220-240VAC Rated Frequency 50-60Hz Rated Input (Dust Collection) Rated Input (Charge)

0.5A Rated Output 20VDC 1.2A Charging Battery 14.4V/5200mAh (TYP) lithium-ion battery12 Problem Solution Common IssuesCommon Issues Problem Solution Unable to power on

• The battery level is low. Put the robot on the charging dock and charge it before use.

• The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F). Unable to charge

• Check the power indicator light turns on and that both ends of the power cable are properly connected.

• If contact is poor, clean the contact areas on the charging dock and the robot. Slow charging

• When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.

• The charging contacts may be dirty. Wipe them with a dry cloth. Unable to dock

• There are too many obstacles near the charging dock. Move it to an open area.

• The robot is too far from the charging dock. Place it closer and retry. Abnormal behavior • Restart the robot. Noise during cleaning.

• The main brush, side brush, main wheels, or omnidirectional wheel may be jammed. Turn off the robot and clean them. Unable to connect to WiFi

• WiFi is disabled. Reset the WiFi and try again.

• The WiFi signal is poor. Move the robot to an area with good WiFi reception.

• Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry.

• Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for additional support. Poor cleaning ability or dust falling out

• The dustbin is full and needs emptying.

• The washable filter is blocked and needs cleaning.

• The main brush is jammed and needs cleaning. Scheduled cleaning is not working

• Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 20%. Is power always being drawn when the robot is on the charging dock?

• The robot will draw power while it is docked to maintain battery performance, but power consumption is minimal. Does the robot need to be charged for at least 16 hours the first three times it is used?

• No, the robot can be used any time after it has been fully charged. No or little water during mopping

• Check whether there is water in the water tank and use the mobile app to set the water flow or check the manual for full instructions on how to correctly install the dustbin and water tank combo unit, mop cloth mount and mop cloth. Cleaning does not resume after recharging

• Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the charging dock before it returned to the dock automatically, it will not be able to continue cleanup. The robot cannot return to the charging dock after spot cleaning or when it has been moved manually

• After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually. The robot has begun to miss certain spots

• The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth. It takes a long time to fill the water tank

• The water filter may be blocked and need cleaning.13 Common Issues Problem Solution Red LED indicator on the Auto-Empty Dock.

• The dustbin cover is not in place. Check and correct installation.

• The fan is not operating properly. Potentially due to overheating protection resulting from frequent starting and stopping. Unplug the power cable and try again after 30 minutes.

• Voltage error. Check that local voltage meets the requirements listed on the dock. Reduced emptying performance or unusual noise when emptying.

• The main brush or main brush cover is not properly installed. Check and correct installation.

• The washable filter, air duct, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages. Auto-emptying does not start when the robot returns to the dock.

• Auto-emptying is disabled. Check in-app settings.

• Dustbin cover is not in place. Check and install.

• Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.

• Auto-emptying will not be triggered if the robot returns to the dock without cleaning.

• The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust cleaning or DND duration, or start emptying manually.

Product Model: Q80ULL Manufacturer: Beijing Roborock Technology Co., Ltd. Address of Manufacturer: Room 1001, Floor 10, Building 3, Yard 17, Anju Road, Changping District, Beijing, P.R. China