Question 1

How to reset the SUPRA TINO COMBO heater?

Accepted Answer

The SUPRA TINO COMBO heater does not have a specific reset function in its electronic interface. However, if the device is not functioning properly or stops unexpectedly, you can perform a complete reset by following this procedure:

Turn off the device by pressing the power button.
Unplug the heater from the electrical outlet.
Wait about 15 minutes to allow the electronic system to fully reset and the safety circuits to restart.
Plug the heater back into the electrical outlet.
Turn the device back on by pressing the power button and check for normal operation.

Important points: The TINO COMBO has automatic safety systems that can interrupt its operation. The anti-tip device disconnects the appliance if its working position is not correct (the device must be upright and stable). The thermal safety can also stop heating if overheating is detected. Ensure that the device is properly positioned vertically, that the air intake and outlet grills are not blocked, and that it has good clearance around it.

If after this 15-minute reset and checking the position and ventilation, the heater still does not work properly, contact an authorized SUPRA technical support service, as this may indicate a technical fault requiring professional intervention.

Question 2

Why is my SUPRA CERAMDUO 1522 - CERAMINO 2022 radiant heater not heating sufficiently even at maximum setting, and what is the small opening above a graduation on the thermostat for?

Accepted Answer

Why is my SUPRA CERAMDUO 1522 - CERAMINO 2022 heater not heating sufficiently?

If your SUPRA radiant panel is unable to heat the room above 12 degrees even when the temperature is set to maximum, several factors may be at play:

Power supply: Check that the device is properly plugged in and that the outlet is functioning well.
Thermostat setting: Ensure that the thermostat is correctly set to the maximum temperature and allow sufficient time for the room to heat up.
Positioning of the device: Avoid having the heater obstructed by furniture, curtains, or other objects that would block heat distribution.
Room insulation: Poor insulation, improperly closed windows, or drafts can prevent the temperature from rising.
Device capacity: Check that the heating power is suitable for the size of the room to be heated.

What is the small opening above a graduation on the thermostat for?

The small opening you observe on the dial of the SUPRA heater's thermostat is generally an air intake or a window that allows the temperature sensor to accurately measure the ambient temperature. This opening serves to:

Allow the thermostat to detect the actual temperature of the room to effectively regulate heating.
Ensure better air circulation around the sensor, thus improving the accuracy of thermal control.

It is not a control or ventilation opening for the user, but an integral part of the heating regulation system.

User manual SUPRA : user manuals and guides in PDF

Models SUPRA most viewed

Browse manuals SUPRA by appliance type

Recent questions about devices SUPRA