User manual THOMSON Washing machine : 18 free PDF user manuals

Q: The control panel of my Thomson TW1016 machine is unresponsive, only the power button works.

This symptom indicates a control system lock-up of your Thomson TW1016. Here are the solutions to try in order of priority: 1. Hardware reset (first solution) Completely unplug your machine from the electrical outlet for 5 to 10 minutes . This pause resets the electronic system and the microprocessor of the control panel. Then plug it back in and test if the panel responds again. 2. Long press on Power/Off If the panel remains stuck, hold the Power/Off button down for 10 to 15 seconds to force a complete stop of the ongoing cycle (the manual mentions possible cycle interruption). 3. Check for error codes Once restarted, carefully observe the digital display for any error code (E10, E21, E30, etc.). According to the Thomson TW1016 manual: E10 : water inlet error - check that the taps are open E21 : drainage error - clean the drainage filter E30 : door not closed - check the door latch 4. Emergency opening procedure If the door remains locked after a lock-up, your machine has an emergency opening mechanism. Refer to the

Q: What does the locked symbol displayed on the home screen of the Thomson TW1016 mean?

The locked symbol on the home screen of the Thomson TW1016 indicates that the door protection system is activated . This is a safety mechanism that prevents the door from being opened during the wash cycle. What to do to unlock the door: Wait for the end of the cycle : The symbol will automatically disappear once the program is completed. If you want to stop the wash : Press the Power/Off button to turn off the machine. The lock should deactivate after a few seconds. Check the child safety : If the symbol remains stuck, check that you have not accidentally activated the child safety . To deactivate it, press Rinse Plus and Prewash simultaneously for 3 seconds. Important: Never force the door if the lock symbol is displayed - you could damage the system. The Thomson TW1016 manual does not indicate an emergency opening procedure. In case of persistent malfunction, contact Thomson service.

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