TW 1016 - Washing machine THOMSON - Free user manual and instructions

USER MANUAL TW 1016 THOMSON

Press 3sec to set Memo Express Extra Rinse Pre-wash On/Off

WARNINGS This appliance is intended for domestic household use only and should not be used for any other purpose or in any other application, such as for nondomestic use or in a commercial environment. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. CAUTION: Do not connect to the hot water supply. The openings must not be obstructed by a carpet. The water pressure must not be less than 0.05MPa and not greater than 1 MPa.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. The new hose-sets supplied with the appliance are to be used; old hose-sets should not be reused. The maximum mass of dry clothes to be used in the washing machine is 10kg. For the details concerning the method of cleaning, please see section “Cleaning and Maintenance” on pages 37&38.

- Keep the packing materials of the appliance away from children to avoid hazards. -Do not plug the appliance to the power supply with wet hands. -Never touch the appliance with wet hands or feet. -In the event of any failure, first unplug the appliance and close the water tap. Do not attempt to repair by yourself. Please contact your authorised service agent. -Do not exceed the maximum loading capacity. -The glass door becomes very hot during the washing cycle. Keep children and pets away from the appliance whilst it is in operation. -Never force the door to open when the appliance is running. -Do not leave children unattended near the appliance since they might lock themselves up into it. -Always unplug the appliance and turn off the water supply after use.

INSTALLATION Unpacking All transit bolts at the rear of the appliance and packing must be removed before using the appliance. Keep all packaging away from children. Keep all the transit bolts for re-use in case the appliance is to be transported again. Positioning Install the appliance on a flat hard floor. Make sure that there is sufficient space for air circulation around the appliance. Do not install the appliance on a carpeted floor. Levelling Level the appliance by raising or lowering the feet. Loosen the lock nut using a spanner (not supplied) and turn the foot by hand until it contacts the floor. Hold the foot with one hand and fasten the nut against the cabinet with a spanner. Never put cartons, wooden blocks or similar materials under the machine to balance the irregularities on the level of the ground. Accurate levelling prevents vibration, noise and displacement of the appliance during operation. Water inlet Screw one end of the inlet hose on the back of the appliance. The appliance must be connected to a cold water supply. Connect the other end of the inlet hose to a tap with a 3/4” thread. Notes: Make sure that the water discharge hose does not bend, buckle, is not crushed or extended. The water drain hose should be mounted at a height of minimum 60 cm, maximum 100 cm from the ground.

Max.100cm Water drainage To plumb in the appliance, please use one of the following methods. 1.Push the hose firmly into a drainage standpipe.

2. Connect the drain hose onto a sink outlet spigot securely.

Min.60cm Electrical connection Your washing machine works with 220-240V and 50Hz. Electrical connections must be carried out by a qualified technician in compliance with the current safety regulations. Your washing machine must be properly earthed. We will not be held responsible for any damage that may occur as a result of usage without correct earth connection. Do not use extension leads or multi-sockets.

The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine. M0000.

Press 3sec to set Memo Express Extra Rinse Pre-wash On/Off

1 Display This display is used for displaying settings. Delayed start Door lock Child lock Reload

Estimated programme duration Pre-wash Main wash Rinse Spin speed Spin Washing progress arrows

9.Pre Wash / Prélavage Start/Pause Spin/ Memory OPERATION Washing for the first time Before washing clothes for the first time, you must run a complete cycle without clothes. 1.Press

2.Pour a little detergent into compartment II in the detergent drawer. 3.Turn on the water supply to the appliance. 4.Press

Compartment I: Detergent for pre-wash. Compartment II: Detergent for main wash. Compartment :Additives, e.g. fabric softener. Putting detergent in the appliance 1.Pull out the detergent drawer. 2.Add laundry detergent into compartment II. 3.Add softener into Compartment as desired. 4.Add pre-wash detergent into compartment I as desired. Note: - Your detergent consumption will change according to the level of dirtiness of your clothes. - For slightly dirty clothes, do not pre-wash and put a small amount of detergent in the compartment II of the detergent drawer. - To know what quantity of detergent you should use for your clothes, refer to the instructions on the packing of the detergents. -The amount of detergent to be used will also depend on the quantity of laundry and on the water hardness. CAUTION: Concentrated softener or additive shall be diluted with a little water before being poured into the compartment, otherwise it may obstruct the siphon and prevent the flow of softener.

Washing Clothes 1.Open the door to load the articles into the drum. DO NOT OVERLOAD the appliance or your laundry may not be washed properly. Please refer to the chart below to determine the load capacity for the type of laundry you are washing. Fabric Type Cotton Synthetic Wool Delicate Load Capacity 10 kg 5 kg 2kg

2.Close the door. 3.Put the detergent and, if required, softener or pre-wash detergent, in the appropriate compartments. 4.Turn the water supply on and press

5.Turn the programme selection knob to select the desired programme. 6.Repeatedly press Temp.°C to select the desired temperature. 7.Repeatedly press / / Essorage to select the desired spin speed. 8.Press and the appliance will begin the cycle. -If the delay timer is set, the delay time will appear on the display. After the delay time has elapsed, the appliance will begin the cycle. See the Delay function section below. -To pause, press again. 9.When the cycle is finished, the display will briefly show “End”. -If the signal function is activated, the appliance will sound. 10.Open the door and remove the laundry. Delay function You can use this function to delay the start time of a programme. After you select a programme, repeatedly press / Départ différé to set the desired time and then press The time and the symbol will appear on the display.

-The maximum delayed start time is 24 hours. -Each time you press this button, the start time will be delayed by one hour. / Départ -To cancel the delayed start, first press and then repeatedly press différé until the display shows “0h”. Signal function You can use this function to turn on or off the sound made when pressing the buttons or turning the programme selection knob. Press and hold Temp.°C and / / Essorage for about 3 seconds until beeps will be heard to indicate the signal function is activated.To deactivate this function, press and hold Temp.°C and

/ Essorage again for about 3 seconds until the beeps are heard.

selected. The default factory memory programme is Cot. /Coton. Additional functions You can use the additional function buttons after selecting the desired programme, temperature and spin speed. Speed wash You can use this function when washing lightly soiled clothes for a shorter washing time. Lavage Press Express to select this function. The indicator light will illuminate. express This function is only available for the following programmes.

Child lock The function is designed to prevent children from operating the washing machine. To activate the function: Press and hold Extra Rinse/Rinçage plus and Prewash/Prélavage at the same time for about 3 seconds until the indicator light illuminates on the display. It can only be activated when the machine is in operation. When child lock is activated, no button can work except the power button

To deactivate the function: Press and hold Extra Rinse/Rinçage plus and Prewash/Prélavage at the same time for 3 seconds until the indicator light goes out. This function will also be deactivated when the power supply is cut off.

Note: the parameters in this chart are only for reference. - No š - Optional ˜ -Yes Energy test programme: Cotton ECO 60°C/40°C, Spin speed: 1600 Washing Programme Cotton Synthetic Baby care Jeans Mix Colours Wool Delicate Quick Sport wear Hand wash Cotton ECO Type of Laundry Temperature Type of Laundry 90°C Heavily soiled articles, pure white cotton or flax, e.g. coffee table Bed sheets, quilt covers, pillowcases, gowns, underwear, etc. Shirts, coats, curtains, lace textiles or other similar blends. Baby clothes Jeans Mixed load of synthetic and cotton garments Clothes with bright colours Only machine washable woollens Delicate articles such as silk Lightly soiled clothes Synthetic sports fabrics Lightly soiled delicate clothes such as cashmere or silk Bed sheets, quilt covers, pillowcases, gowns, underwear, etc. cloths, canteen table cloths, towels, bed sheets. 60°C Moderately soiled articles, colourful flax, cotton and synthetic articles with certain decolourising degree, e.g. shirts, pyjamas. Slightly soiled items, pure white flax, e.g. underwear 40°C, 30°C, 20°C, Cold water Normally soiled articles, including synthetic and wool

Changing the programme, temperature and spin speed during 1.Press to turn off the machine and press again to turn it on. 2.Turn the programme selection knob to select a new programme. 3.Repeatedly press TEMP. to select the desired temperature. 4.Repeatedly press Spin/Memory to select the desired spin speed. 5.Press Start/Pause to start washing. Reloading laundry If you want to add additional items of laundry after the programme has started, press and hold Start/Pause for about 3 seconds. The indicator light will flash for a while and then go out. Do not open the door until the door lock indicator light goes out. Bubble removal function Excessive bubbles will form when there is too much detergent, which will affect wash and rinse performance. With this function, the machine will automatically remove bubbles when excessive bubbles are checked. It will also remind you of using less detergent during the next washing cycle. Washing Tips and Hints Sort your laundry according to the following characteristics: -Type of fabric care label symbol: Sort laundry into cottons, mixed fibres, synthetics, silks, wools and rayon. -Colour: Separate whites and colours. Wash new, coloured items separately. -Size: Placing articles of different sizes in the same load will improve the washing performance. -Sensitivity: Wash delicate items separately. Check the labels on the items you are washing or refer to the fabric care chart below. Graphic Symbol Illustration Graphic Symbol Hand Wash No Machine Wash Washing (including Machine Wash and Hand Wash) Do not Wash No Dry Clean Dry Clean No Wring Warmly Dry Clean

Illustration Bleach No Bleach Do not Tumble Dry Tumble dry Do not Iron Iron Iron with Cloth Steam Iron Dry after Wash Medium Temperature and Max. Temperature 150 C Line Dry in Shade Line Dry

-Empty pockets (key, coins, etc.) and remove the harder decorative objects (e.g. brooches). -Securing fasteners Close zippers and fasten buttons or hooks; loose belts or ribbons should be tied together. Place small items such as socks, belts, etc. in a washing bag. -Washing a single big and heavy item such as bath towel, jeans, wadded jacket etc. may unbalance the laundry in the drum. Therefore it is suggested to add one or two more clothes to be washed together so that draining can be done smoothly. -Baby articles (baby clothes, towels and napkins) shall be washed separately. If they are washed together with the adults' clothes, they may be infected. Rinsing times shall be increased to ensure the thorough rinsing and cleaning with no detergent residues left. -It is suggested that the items that are easily stained such as white socks, collars and sleeves etc. shall be hand washed before being put into washing machine to achieve more ideal washing effects. -The clothes which easily get fuzzed shall be washed separately; otherwise the other articles can be stained with dust and lint particles. Preferably, black clothes and cotton clothes shall be washed separately. -Do not wash waterproof materials (ski suits, outside napkin pads, raincoats, umbrella, car covers, sleeping bags, etc.). It is recommended not to wash fabrics that cannot get soaked easily (such as waterproof cushions and clothes) in the washing machine. Otherwise there will be water bursting out or abnormal vibration to cause danger during rinsing and draining so that the clothes may be damaged. -Detergent tips The type of detergent you should use is based on the type of fabric (cotton, synthetic, delicate items, wool), colour, washing temperature, degree and type of soiling. Please use “low suds” laundry detergent. NOTE: Do not add more detergent than needed. Please follow the usage recommendation on the detergent package. Follow the detergent manufacturer's recommendations based upon the weight of the laundry, the degree of soiling, and the hardness of the water in your area. If you do not know how hard your water is, ask your water authority. NOTE: Keep detergents and additives in a safe, dry place out of the reach of children.

CLEANING AND MAINTENANCE

Make sure that the appliance is unplugged from the mains socket. Cleaning the exterior Clean the appliance surface with a soft cloth dampened with soap liquid. Do not use organic chemicals or corrosive solvents. Cleaning the drum The rusts left inside the drum by the metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool. Repairing a frozen washing machine If the temperature drops below freezing and your washing machine is frozen: 1.Unplug the washing machine. 2.Pour warm water on the tap to loosen the water supply hose. 3.Remove the inlet hose and soak it in warm water. 4.Pour warm water into the drum and wait for 10 minutes. 5.Reconnect the inlet hose to the tap and check if the water supply and drain operations are normal. NOTE: When the appliance is operated after repair, please make sure that the ambient temperature is above 0°C.

Cleaning the detergent drawer and recess 1.Press the release lever inside of the detergent drawer and pull it out. 2.Remove the cap from compartment. 3.Clean all parts and drawer recess under running water. 4.Reinsert the cap by pushing it firmly into place. 5.Push the drawer back into place. Cleaning the inlet hose and the inlet filter To prevent blockage to the water supply by ingress of foreign substances, clean the water inlet valve filter regularly. Cleaning the drain pump Drain the water out of the machine and then clean the drain pump. Please inspect and clean the drain pump regularly. 1.Open the drain pump cover by pulling the tab on the top of the cover. 2.Turn the cap anticlockwise and pull it out. 3.Remove any foreign objects and fluff inside pump casing. 4.Replace the cap and pump cover. -Never remove the pump cover during a wash cycle. When replacing the pump cover, ensure it is securely tightened so as to stop leaks.

TROUBLESHOOTING Problems The washing machine will not start. Possible Cause Possible Solutions The door is not properly closed. Close the door properly. Poor connection to the Check connection to the power supply. power supply. Power failure Check the power supply. Machine has not been Switch the machine on. switched on. The door does not open. Detergent remains in the detergent drawer after the programme is Machine safety protection Unplug the machine from is working. the mains socket. The detergent is not a low Check if the detergent is suds type. appropriate. Excessive use of detergent Reduce amount of detergent in the detergent complete. drawer. Not all transit bolts have Remove all transit bolts. been removed. Washing machine vibrates or is too noisy. The washing machine does not drain and/or spin. Washing machine is located on an uneven Make sure the washing machine is set on an even surface or is not level. surface and levelled. Machine load is over the Reduce amount of laundry maximum capacity. in the drum. Drain hose is blocked. Unblock the drain hose. The filter is blocked. Unblock the filter. Drain hose end is higher Make sure the drain hose than 100 cm above the end is lower than 100 cm floor. above the floor. Unbalance of the laundry Add clothes or run a spinning programme again. The washing result is not good. Your laundry was too dirty Select a suitable for the programme you programme. selected. The amount of detergent Use more or less detergent used is not appropriate. following the manufacturer's instructions. Do not exceed the Clothes exceeding the maximum capacity have maximum capacity of your machine. been filled in your machine.

Error messages Display Cause Water inlet error E10 Solution Open the water tap to check if the inlet hose is squashed or kinked; check if the inlet valve is blocked or not; check if the water pressure is too low. E21 Drainage error Make sure the drain hose is not twisted or blocked. Make sure the drain hose is installed correctly. Clean the drain pump. E30 The door is not closed. Close the door properly. If error still exists, please contact the maintenance personnel.

TECHNICAL DATA SHEET

Below is the sheet of household washing machine according to EU Regulation No 1015/2010. Brand Thomson Type/Description TW 1016,TW 1016 EU Capacity 10 kg Spin Speed 1600 rpm Energy efficiency class ❶ A+++ Annual energy consumption

167 kWh/annum Power consumption of off-mode Annual water consumption ❸ 0.5W 13000L/annum Spin-drying efficiency class ❹

Standard washing cycle ❺ Cotton ECO Energy consumption of the standard 60°C at full load

Energy consumption of the standard 60°C at partial load

Energy consumption of the standard 40°C at partial load

Programme duration of standard 60°C at full load 239 min Programme duration of standard 60°C at partial load 239 min Programme duration of standard 40°C at partial load 233 min Water consumption of the standard 60°C at full load 60L/cycle Water consumption of standard 60°C at partial load 58L/cycle Water consumption of the standard 40°C at partial load 58L/cycle Remaining moisture content of the standard 60°C at 42% full load

Remaining moisture content of the standard 60°C at 45% partial load Remaining moisture content of the standard 40°C at 45% partial load Noise level of washing 56dB (A) Noise level of spinning 78dB (A) Mounting Free standing Height 850 mm Width 595 mm Depth 565 mm Power consumption 2000W Rate voltage/frequency 220-240V~/50Hz Water pressure 0.05-1 MPa NOTE: ❶ A +++ (highest efficiency) to D (lowest efficiency) ❷Energy consumption 167 kWh per year, based on 220 standard washing cycles for standard programme at 60°C and 40°C at full and partial load, and the consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used. ❸Water consumption 13000 litres per year based on 220 standard washing cycles for standard programme at 60°C and 40°C at full and partial load. Actual water consumption will depend on how the appliance is used. ❹Spin-drying efficiency class A on a scale from G (least efficient) to A (most efficient) ❺The standard 60°C cotton ECO programme and the standard 40°C cotton ECO programme are the standard washing programmes. These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing that type of cotton laundry. The actual water temperature may differ from the declared cycle temperature. Please choose the suitable type of detergent for the various washing temperatures to get the best washing performance with less water and energy consumption.

DISPOSAL As a responsible retailer we care about the environment. As such we urge you to follow the correct disposal procedure for the appliance and packaging materials. This will help conserve natural resources and ensure that it is recycled in a manner that protects health and the environment. You must dispose of this appliance and its packaging according to local laws and regulations. Because this appliance contains electronic components, the appliance and its accessories must be disposed of separately from household waste when the appliance reaches its end of life. Contact your local authority to learn about disposal and recycling. The appliance should be taken to your local collection point for recycling. Some collection points accept appliance free of charge. We apologise for any inconvenience caused by minor inconsistencies in these instructions, which may occur as a result of product improvement and development. THOMSON is a trademark of Technicolor or its Affiliates used under license by DARTY Darty Holdings SNC © 14 route d'Aulnay 93140 Bondy, France 20 / 08 / 2015