Question 1

What should I do if my MAGIMIX Nespresso Vertuo Plus Deluxe Titan coffee machine is showing a steady green light but is not brewing coffee?

Accepted Answer

If your Magimix Nespresso Vertuo Plus Deluxe Titan coffee machine displays a steady green light but does not brew coffee, several simple checks may resolve this issue.

First, check the water reservoir: Make sure it contains fresh, drinkable water and is properly clicked into the machine. The reservoir must be correctly positioned to allow water circulation. Refill it if the level is low.

Check the capsule and the machine head: Open the head by pushing the lever up to ensure that a new capsule is properly inserted and positioned (rounded side down). Then close the head by pressing the lever down until you hear a click. A misaligned capsule or improperly closed head will prevent coffee extraction.

Perform a cleaning of the machine: Coffee residues may clog the system. Start the cleaning procedure by pressing the button 3 times within 2 seconds. The light will turn orange and the cleaning will last less than 2 minutes before water flows. This step eliminates minor blockages.

Descale if the machine has not been descaled recently: Limescale buildup can prevent water from circulating properly in the system. The manufacturer recommends descaling every 3 months. To descale, fill the reservoir with 0.5 liters of water and 1 unit of Nespresso descaling product, then activate the descaling mode by pressing the button and lever simultaneously for 3 seconds. The procedure takes about 20 minutes. Allow the machine to cool for 10 minutes afterward.

Completely restart the machine: Turn it off by closing the head and pressing the lever down for 3 seconds. Unplug it from the outlet for about 30 seconds, then plug it back in and turn it on. Wait for the green light to become steady (about 25 seconds of preheating). This reset often resolves temporary system issues.

If after following these steps the machine still does not brew coffee, it may be a technical malfunction requiring professional assistance. Contact the Nespresso Club or an authorized Nespresso dealer for repair.

Question 2

How do I adjust the water quantity for a cup on the MAGIMIX 11294 M190 CITIZ coffee machine?

Accepted Answer

On your MAGIMIX 11294 M190 CITIZ coffee machine, you can program the water volumes for two types of preparation: Espresso (factory setting: 40 ml) and Lungo (factory setting: 110 ml). Each button can be customized independently according to your preferences.

To program the water volume:

Turn on the machine and wait until it is in ready mode (the light stays continuously on).
Fill the water tank with drinking water and insert a Nespresso capsule into the lever.
Completely close the lever and place an empty cup under the coffee outlet.
Press and hold down the Espresso or Lungo button (depending on the volume you wish to program).
The water will start to flow. Release the button as soon as you have reached the desired water volume in your cup.
The machine will automatically remember this volume for all future uses of this button.

To use your preparation after programming:

Simply press the Espresso or Lungo button (depending on your choice). The extraction will automatically stop at the volume you programmed.
To manually stop the coffee before the extraction is complete, press the same button again.

Important: during preheating (flashing light), you can already press the coffee buttons. The machine will start the preparation as soon as it is ready. Always make sure to close the lever properly before preparing your coffee to avoid any risk of burns.

Question 3

What to do when the red light comes on and the MAGIMIX NESPRESSO VERTUO PLUS coffee machine is not working?

Accepted Answer

Your MAGIMIX NESPRESSO VERTUO PLUS HIGH END M600 coffee machine has a light system to inform you of its status. A red light indicates a specific problem depending on its type of blinking or display. Here’s how to identify and resolve the issue.

If the red light is steady (on without blinking): this signals an internal error of the machine. Turn off the machine by pressing the lever down for 3 seconds, unplug the power cord, and wait 15 minutes for the device to cool down completely. Plug the machine back in and turn it on by pressing the lever. The steady green light will indicate that the machine is ready. If the red light reappears, contact the Nespresso Club.

If the red light blinks regularly: this indicates an error during extraction or a blocked machine head. Open the head by pushing the lever up to eject the capsule, check for any obstruction or a stuck capsule, clean the capsule compartment, then close the machine by pressing the lever down.

If the red light blinks twice and then turns back to steady green: the water tank is empty or no capsule is inserted. Fill the tank with fresh, drinkable water, check that a new Nespresso Vertuo capsule is correctly inserted (dome down), ensure that the head is properly closed, then press the button.

If the light is half red and half steady green: this is the descaling alert. The machine will only work a few times before descaling becomes mandatory. Proceed with descaling using the specific Nespresso kit. Refer to the descaling section of your manual: fill the tank with 0.5 liters of water and a sachet of Nespresso descaling solution, access the descaling mode by pressing the button and lever simultaneously for 3 seconds, select the descaling function, then follow the automatic steps. This procedure takes about 20 minutes.

If the red light pulses slowly (turns off and then back on): the machine is cooling down after overheating. Wait a few minutes, the light will turn steady green when the machine is ready.

For any persistent issues after these manipulations, contact the Nespresso Club using the contact details provided in the welcome kit or at www.nespresso.com. The machine is covered by a 3-year parts and 2-year labor warranty from the date of purchase.

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