Wonderwall Smart 360 - Heating Klarstein - Free user manual and instructions
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USER MANUAL Wonderwall Smart 360 Klarstein
WONDERWALL SMART 360
Infrarot-Heizung Infrared Heater Radiador infrarrojo Radiateur Infrarouge Radiatore a infrarossi
10032784

COMFORTING OMFORTING FORTINGCOM TINGCOMFO COMFORTING OMFORTING FORTINGCOM TINGCOMFO
KLARSTEIN
www.klarstein.com
Note: This product is only suitable for well insulated spaces or occasional use.
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QR code image containing encoded data, no visible human-readable textINHALTSVERZEICHNIS
Produktdatenblatt 4
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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentBerlin Brands Group UK Limited PO Box 42 272 Kensington High Street London, W8 6ND United Kingdom
Congratulations on purchasing this device. Please read the following instructions carefully and follow them to prevent possible damages. We assume no liability for damage caused by disregard of the instructions and improper use. Scan the QR code to get access to the latest user manual and more product information.

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QR code image containing encoded data, no visible human-readable textCONTENT
Product Data Sheet 16
Safety Instructions 17
Wall Mounting INstructions 18
Product Overview 19
Control Panel 19
Operation 20
Device Control by Smartphone 21
Cleaning and Care 23
Troubleshooting 23
Disposal Considerations 24
Declaration of Conformity 24
TECHNICAL DATA
| Item number 10032784 | |
| Power supply 220-240 V ~ 50 Hz | |
| Power 360 W | |
| WiFi standard | 802.11 b/g/n |
| WiFi frequency | 2,4 GHz |
| WiFi radio-frequency power (max.) | 20 dBm |
| Note: An accessory kit for wall mounting is available for this article number 10032802. | |
PRODUCT DATA SHEET
| Model identifier(s): 10033784 | ||||||
| Item Symbol Value Unit Item Unit | ||||||
| Heat output Type of heat input, for electric storage local space | heaters only | |||||
| Nominal heat output P | nom | 0.36 | kW manual | manual | heat charge control, with integrated thermostat | N/A |
| Minimum heat output (indicative) | Pmin | 0.36 | kW manual | manual | heat charge control with room and/or outdoor temperature feedback | N/A |
| Maximum continuous heat output | Pmax,c | 0.36 | kW electronic | electronic | heat charge control with room and/or outdoor temperature feedback | N/A |
| Auxiliary electricity consumption | fan assisted heat output N/A | |||||
| At nominal heat output (fan motor) | elmax | N/A kW | Type of heat output/room temperature control | |||
| At minimum heat output (fan motor) | elmin | N/A kW | single stage | ge | heat output and no room temperature control | no |
| In standby mode el | SB | 0.00042 W | Two or more manual stages, no room temperature control | no | ||
| with mechanic thermostat room temperature control | no | |||||
| with electronic room temperature control | no | |||||
| electronic room temperature control plus day timer | no | |||||
| electronic room temperature control plus week timer | yes | |||||
| Other control options (multiple selections possible) | ||||||
| room temperature control, with presence detection | no | |||||
| room temperature control, with open window detection | no | |||||
| with distance control option | yes | |||||
| with adaptive start control no | ||||||
| with working time limitation | yes | |||||
| with black bulb sensor | no | |||||
| Contact details | Chal-Tec GmbH, Wallstraße 16, 10179, Berlin, Germany | |||||
SAFETY INSTRUCTIONS
- Do not use the appliance until it is securely fixed as described in this manual.
- Check that the voltage indicates on the data plate corresponds with that of the local network before connecting the appliance to the mains power supply.
- If the supply cord is damaged, it must be replaced by a qualified engineer in order to avoid a hazard.
- The fireplace heater must not be positioned directly under the power socket.
- Keep furniture, curtains and other flammable material at least 1 meter away from the appliance.
- Do not leave the appliance unattended during use.
- Do not leave the appliance unattended whilst connected to the mains supply.
- Keep out of reach of children and do not allow them to operate this appliance.
- This appliance is intended for household use only and should not be used for industrial purposes.
- Do not operate this appliance after a malfunction or after being damaged in any way.
• Repairs to electrical appliances should only be performed by a qualified electrician. - Improper repairs may place user at serious risk.
- Do not run the mains cable under carpets, rugs, etc.
- Do not allow the mains cable to hang over sharp edges or come in contact with hot surfaces.
• In order to avoid overheating, do not cover the heater. - Do not use this heater with a programmer, timer, separate remote control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
- Never immerse the product in water or any other liquid for any reasons.
- Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
- Do not use the appliance outdoors.
- Do not use if you have wet hands.
- Never use the appliance on or near hot surfaces.
- Do not operate with a damaged cord.
- Before cleaning the appliance, make sure it is unplugged from the power and that it is completely cooled.
- Do not clean the appliance with abrasive chemicals.
- Never use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the appliance.
- This appliance is not intended for use by persons (including children) with reduced Physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

CAUTION
Risk of burns! Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
WALL MOUNTING INSTRUCTIONS
![]() | Remove the 4 metal wall brackets and the 4 metal screws for the wall brackets from the bracket and attach these brackets to the back of the unit. |
2 | Mark the positions of the four holes to be drilled on the wall, and Drill the holes with the drill bit. Make sure the distance between each holes is same as the round holes on the brackets at back of the heater. |
3 | Insert the plastic rails fitting into the holes. |
4 | Insert the metal screws into the plastic rails. |
5 | Lift the heater, align the four round holes on the brackets on the back of the heater with the four screws on the wall, and slide the screw from position A to position B by moving the heater slightly. |
PRODUCT OVERVIEW

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LED display Control buttons Room temperature sensor Illuminated ON/OFF switchCONTROL PANEL
| A | Up/down key | ![]() |
| B | Timer and wifi button | |
| C | ON/OFF switch | |
| D | Wifi light | |
| E | Timer light | |
| F | Display |
OPERATION
Getting Started
- Check the heater to be sure it is not damaged.
- Insert the plug in the socket
- Turn the main switch on: the light will turn on and the heater is in standby mode
- Now press the ON/OFF switch: the heater will start working. The display will show the room temperature.
- Press the ON/OFF button first in order to switch the device off. The heater is now in standby mode. Now switch the main switch off (O); the lamp will go out. Finally remove the plug from the socket.
Thermostat
- If you press the + or - key, the temperature setting will flash 5x on the display.
- You can adjust the temperature setting by pressing the + or - key while it is flashing. With each key press, the temperature will be increased (+) or decreased (-) by one degree.
- The device will retain the temperature setting by switching itself on and off automatically.
Timer
- Briefly pressing once on the M button will switch the timer on. The timer lamp will burn and the display will blink.
- You can set the time when the heater is to switch itself off by pressing the [+] or [-] buttons: with each press it will go an hour forwards or backwards. The timer time is set after 5x unchanged blinking.
- The display will now alternately show the room temperature and the set number of hours. The display will then go off.
- The heater will switch itself off after the set number of hours.
WiFi Reset
- Press and hold the M button for 5 seconds until you hear the beep; the WiFi setting will reset and the blue light will flash rapidly (twice per second).
Note: The display will switch off if you change nothing in the settings for 10 seconds.
You can reactivate it by pressing once on any button at random.
DEVICE CONTROL BY SMARTPHONE
If you integrate the device into your home WiFi, you can conveniently operate it via the associated Klarstein app. The app not only allows you to remotely control the device via your smartphone, but also gives you access to recipes and additional information.
Follow these steps to connect your smartphone to your Klarstein device:
1 Download the Klarstein app first by scanning the QR code with your smartphone (see below), or download it directly from App Store or Google Play.
2 Make sure your smartphone is connected to the same WiFi network that your Klarstein device is to be connected to.
3 Open the Klarstein app.
4 Sign in to your account. If you do not have an account, sign up in the Klarstein app.
5 Follow the instructions from the app.
App Download
Use the scan function of your smartphone to scan the QR code and save the app on your smartphone.
Note: The app provides further information on how to use the app and help on how to connect to your device as soon as you open it for the first time.
| iOS Android | |
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Troubleshooting connection problems
If your Klarstein device cannot be found in the WiFi, check the following:
• Is the device plugged in?
• Is the WiFi feature of my phone enabled?
- Is the WiFi function of the Klarstein device activated? (Follow the instructions in the app)
- Has the WiFi password been entered correctly?
- Are the router, Klarstein device and smartphone in the immediate vicinity during the connection attempt? (Ideally no more than 5 m apart)
- If you have deactivated the 2.4 GHz band in the settings of your wireless router, activate it in your router settings.
Note: For further help, follow the instructions in the app when setting up the connection.
CLEANING AND CARE
Before cleaning your heater, switch off the heater and allow it to cool. Disconnect the electricity supply to the appliance. The outside can be cleaned by wiping it over with a soft damp cloth and then dried. Do not use abrasive cleaning powders or furniture polish, as this can damage the surface finish. To release the heater from the wall, for cleaning or redecoration, just open the screw bolt cap and unscrew the bolts to take off from the wall.
For short term storage, just plug off the heater and leave it away; for long term storage, you can dismantle from the wall or cover it with some material.
TROUBLESHOOTING
If your heater fails to operate, please follow these instructions:
- Ensure that your circuit breaker or fuse is working properly.
- Be sure the heater is plugged in and that the electrical outlet is working properly.
- If the ON/OFF switch is not illuminated at ON position, send it to service center for reparation directly.
Note: If you experience a problem with your heater, please see the warranty information for instructions. Please do not attempt to open or repair the heater yourself. Doing so may void the warranty and could cause damage or personal injury. If the problem still persists, please contact the distributor.
DISPOSAL CONSIDERATIONS

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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentIf there is a legal regulation for the disposal of electrical and electronic devices in your country, this symbol on the product or on the packaging indicates that this product must not be disposed of with household waste. Instead, it must be taken to a collection point for the recycling of electrical and electronic equipment. By disposing of it in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences. For information about the recycling and disposal of this product, please contact your local authority or your household waste disposal service.
DECLARATION OF CONFORMITY
CE UK CA
Manufacturer:
Chal-Tec GmbH, Wallstrasse 16, 10179 Berlin, Germany.
Importer for Great Britain:
Berlin Brands Group UK Limited
PO Box 42
272 Kensington High Street
London, W8 6ND
United Kingdom
Hereby, Chal-Tec GmbH declares that the radio equipment type Wonderwall Smart is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: use.berlin/10032784
For Great Britain: Hereby, Chal-Tec GmbH declares that the radio equipment type Wonderwall Smart is in compliance with the relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: use, berlin/10032784
Estimado cliente,
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QR code image containing encoded data, no visible human-readable textÍNDICE
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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentBerlin Brands Group UK Limited PO Box 42 272 Kensington High Street London, W8 6ND United Kingdom
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QR code image containing encoded data, no visible human-readable textSOMMAIRE
Installation murale 38
FICHE DE DONNÉES PRODUIT
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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentDÉCLARATION DE CONFORMITÉ

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CE UK CAFabricant :
Chal-Tec GmbH, Wallstraße 16, 10179 Berlin, Allemagne.
Berlin Brands Group UK Limited PO Box 42 272 Kensington High Street London, W8 6ND United Kingdom
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QR code image containing encoded data, no visible human-readable textINDICE
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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentDÉCLARATION DE CONFORMITÉ

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CE UK CAFabricant :
Chal-Tec GmbH, Wallstraße 16, 10179 Berlin, Allemagne.
Berlin Brands Group UK Limited PO Box 42 272 Kensington High Street London, W8 6ND United Kingdom
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QR code image containing encoded data, no visible human-readable textINHOUDSOPGAVE
INSTRUCTIES VOOR AFVOER

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Symbol of a trash bin crossed with a diagonal line, no text or numbers presentBerlin Brands Group UK Limited
PO Box 42
272 Kensington High Street
London, W8 6ND
United Kingdom
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