SS-12360 - Toothbrush Sogo - Free user manual and instructions

Product type	Oral irrigator (dental water jet)
Brand	Sogo
Model	SS-12360
Power	18 W
Supply voltage	100-240 V ~ 50/60 Hz
Rotation speed	1250-1700 rpm
Pressure levels	10 levels (20-120 psi)
Noise level	<75 dB
Water flow	≥290 ml/min
Tank capacity	600 ml
Number and types of tips	8 tips: 3 standard high-pressure, 1 for periodontal pockets, 1 orthodontic, 1 for dental plates, 1 tongue scraper, 1 toothbrush with water jet
Tip rotation	360°
Pause function	Yes, via dedicated button
Non-slip feet	Yes
Power supply	Mains (power cable)
Recommended use	Domestic, indoor
Maintenance	Clean after each use; rinse tank with warm water; wipe with damp cloth; do not immerse
Spare parts / repairability	Replacement tips available via SOGO SAT (www.sogosat.com)
Compliance	Directives 2014/35/EU, 2014/30/EU, 2015/863/EU, 2009/125/EC
Made in	P.R. China (PRC)

Frequently Asked Questions - SS-12360 Sogo

How to fill the water reservoir?

Remove the reservoir, lift the lid, fill with warm water (maximum 600 ml), replace it on the base and close the lid. Make sure the device is off when filling.

What are the different types of tips provided?

The device comes with 8 tips: 3 standard high-pressure tips (general use), 1 tip for periodontal pockets (gum massage), 1 orthodontic tip (braces), 1 tip for dental plates (implants, bridges), 1 tongue scraper tip (fresh breath), and 1 toothbrush with water jet (complete cleaning).

How to clean the device after use?

Unplug the device. Empty the tank. Partially fill with clean hot water, point the tip towards the sink and run until empty. Wipe the exterior with a damp cloth and non-abrasive cleaner. Never immerse the device.

What to do if the device does not work?

Check that the tank is full and properly positioned. Make sure the tip is inserted firmly (click). If the problem persists, contact SOGO SAT after-sales service (www.sogosat.com, 0034 902 222 161).

Can I use mouthwash in the tank?

It is recommended to use only warm water. If you must use a cleaning solution, do so on the advice of your dental professional. Do not use mouthwash containing iodine, bleach, or chemical substances.

Is it normal to have bleeding gums during the first use?

Yes, it is normal to have bleeding gums during the first uses, as gums are sensitive. Continue using the device starting with the lowest pressure levels. If bleeding persists, consult your dentist.

How to change the tip?

To remove the tip, press the eject button on the handle and pull upward. Insert the new tip into the hole and press until you hear a click locking into place.

What is the tank capacity?

The tank has a capacity of 600 ml.

How long can I use the device continuously?

Do not use the device for more than 5 minutes continuously. If you need to use it again, allow an interval of 2 hours between uses.

How to store the device?

After cleaning, place the tank upside down on a flat, clean surface until fully dry. Store the whole set in a cool, dry place, away from direct sunlight and humidity. If not used for a long period, keep it in its original box.

USER MANUAL SS-12360 Sogo

IRRIGADOR BUCAL WATER FLOSSER IRRIGATEUR DE BOUCHE IRRIGADOR DE BOCA WASSERFLOSSER IRRIGATORE A BOCCA

Caution: please read and preserve these important instructions

IMPORTANTE:

Standard nozzle

Orthodontic nozzle

Rotating hydraulic toothbrush

• Always read the instruction book carefully before using. - This manual can be downloaded from our web page www.sogo.es - Keep these instructions for future reference.

SAFETY INSTRUCTIONS FOR THE USER – GENERAL:

- This product is intended for indoor, non-industrial, non-commercial and only for household use. Do not use the item outdoors or for any other purpose. Misuse or improper handling may cause problems in the appliance and cause injury to the user.

- The unit must be used only for the intended purposes. No liability is accepted for damages arising from improper use or wrong handling.

- Ensure that the voltage indicated on the nameplate matches the mains voltage before plugging in the appliance.

- Do not use or store the appliance outdoors.

- Always remove the plug from the power socket when the appliance is not in use. Do not leave the appliance unattended when switched on.

- Close supervision is necessary when any appliance is being used by or near children.

- Before cleaning or storing your appliance,

Always unplug the appliance from the power supply and let it cool down.

Do not place or operate this appliance near water sources.

Never immerse the appliance or the plug in water or any other liquid. In the event of the appliance falling in water, disconnect immediately from the mains supply and take it to an authorized service agent for repair before reusing.

Do not place or operate the appliance and its power cord on or near hot surfaces (e.g., stove plates) or open flames.

Do not leave the power cord hanging from sharp edges and keep away from hot objects and flames. Do not wind the cord around the appliance and do not bend it.

Do not use the appliance if it has fallen on the floor, if there are visible signs of damage, or if it has a leak.

Do not use the appliance if the cable or plug is damaged. In case the cord is damaged, it must be replaced only by the manufacturer, its service agent, or similarly qualified persons in order to avoid hazard.

In case of appliance malfunction, or if it has been damaged in any manner, return the appliance to the nearest authorized service facility for examination, repair, or adjustment.

Never use accessories that are not recommended by the manufacturer.

The use of accessories not recommended

or sold by the appliance manufacturer may result in fire, electric shock, or injury to persons.

Always place the appliance on a flat and even surface. Do not use the appliance for any other purpose than described in this manual. Do not let the appliance operate unattended. When you want to remove the plug from the wall contact, please do this at the plug itself and not by pulling on the cable or the appliance itself. Make sure your hands are dry before plugging or unplugging. Do not use the appliance with wet hands, on moist floor, or when the ambience is humid. Do not let the motor unit, cord, or plug get wet to protect against risk of electric shock. Children should be supervised to ensure that they do not play with the appliance. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be

made by children unless they are older than 8 and supervised.

SAFETY INSTRUCTIONS FOR THE USER - FOR THIS APPLIANCE:

• Do not splash the water directly under the tongue, into the ear, nose, eyes, or other sensitive body areas. This product is capable of generating pressure that might cause serious health issues. Make sure to read the instruction manual thoroughly for its correct use.
• Use this product only as indicated in the instruction manual and as recommended by your dental professional.
• It is normal to have gum bleeding while using the water flosser during the first time use, as it depends on the gum's ability to bear high water pressure.
• Fill the reservoir only with water, or if you need to fill it with dental cleaning solutions, always do so with the recommendation of your dental professional.
• Keep small and foreign objects away from the opening of the water reservoir to avoid getting stuck in the unit or accidentally swallowing them with the flossing water.
• Never operate the unit where oxygen or aerosol sprays are being used.
• Do not use mouthwashes or rinses that contain iodine, bleach, or any other chemical substance.
• Do not use the oral flosser while having piercings or oral jewelry; always remove them prior to use.
• Do not use the water flosser if you have mouth or tongue ulcers.
• In case of severe dental issues or medication conditions, always consult with your dental professional before using the water flosser.
• Do not remove the Tooth Pocket flexible tip from the clear shaft. If it separates for any reason, discard both the tip and shaft and replace with a new Tooth Pocket tip.
• Do not use this product for more than 5 minutes at a time, and if you need to use it again, make sure to keep a time difference of at least 2 hours.
• If your physician or cardiologist has advised you to take antibiotic premedication before dental procedures, you should consult your dentist before using this appliance or any other oral hygiene aid.
• These oral irrigators can be used only with normal or lukewarm water. If you need to use any specific solutions, make sure to consult with your dental specialist.

Advantages of Using the Water Flosser

Traditional flossing has limited access below the gumline. Using a water flosser is a better way to remove plaque and gives much more effective results than flossing.

It removes debris and bacteria from teeth and under the gums, as traditional cleaning with a toothbrush cannot remove hidden food debris and harmful bacteria.

High-frequency water flossing helps to keep the area below the gumline and between teeth clean.

Healthy teeth and a shining smile give you the confidence to start the day, and this can be achieved easily with the help of a water flosser.

An essential appliance for easy and complete dental care, whether or not you have dental diseases.

Technical Specifications:

Power Voltage	Frequency	Rotation		Pressure Grades	Noise level	Flow Rate
18W	100-240V	50-60Hz	1250-1700rpm	10 (20-120 Psi)	<75 db	≥ 290ml/min

Parts of the Water Flosser

1. 8 various kinds of tips

Types of Tips

3 x Ordinary high-pressure tips

1 x Periodontic tip, 1 x Orthodontal tip, 1 x Dental Plaque tip, 1 x Tongue Cleaner, 1 x Hydraulic Toothbrush

Tip Functions

No. Type	Quantity Used for Uses and Advantages
1. Ordinary high pressure tips	3 General use This unit is provided with 8 different types of tips among them there are 3 different coloured ring standard tips, which can be used individually by the family members. These tips are used for complete dental hygiene and much more effective than string floss for healthier gums.
2. Periodontic 1 For cleaning of gumline				To massage gums, relieve from periodontitis, gingivitis, clean below gumline.
3. Orthodontal tip	1 For Braces 3 times more effective than regular string floss for removing plaque around Orthodontic applications.
4. Dental Plaque	1 For dental implants, dental bridge and false tooth crowns			Specially designed for dental implants, dental bridge and false tooth crowns.
5. Tongue cleaner	1 Fresh breath Removes bacterias from tongue to freshen Breath.
6. Hydraulic rotative toothbrush	1 For correct dental cleaning			Works like electric toothbrush.

1. Reservoir: This unit is accompanied by a water tank with a capacity of 600 ml. The water can be filled directly by removing the water tank from the water flosser from the tap, or by removing the water tank lid and filling it with the help of a glass. Note: Do not use the water flosser without water in it; always make sure to fill it before using. Using it without water can cause damage to the unit.
2. OFF/ON and Pressure Grade Switch: There is an on/off and pressure grade knob located in the front part of the water flosser to turn the unit on and off. With the help of this knob, you can turn on the unit and select the pressure grade as per your requirement and choice. To switch on the unit, turn the knob clockwise and the water flosser will start working. You can choose the pressure grade from 10 different pressure grades available by turning it to the extreme point of the knob. To switch off the unit, turn the knob anticlockwise to the extreme point, and with a click sound it will switch off.
3. Anti-slip feet: It is necessary that the water flosser must not move or shake while in use, so anti-slip feet have been provided, which give firmness and stability while it works.
4. Reservoir lid: The reservoir lid protects the water flosser reservoir entry, so that no foreign object can enter the reservoir. Also, in the reservoir lid there is space to store and keep safe all kinds of tips.
5. 360° rotating tip knob: The 360° rotating tip knob helps tips to move in 360°, so that water can be streamed in all directions for full cleaning and care.
6. Jet tip disassembly button: With the help of the jet tip disassembly button, you can change the jet tips very easily. To remove the jet tip, just press the jet tip disassembly button, pull out the jet tip upward, and to replace it with another jet tip, press it downward. When you hear a click sound, it means the jet tip has been mounted.
7. Pause button: This button prevents sudden splashing of water while starting the water flosser. Also, this button helps you to take a pause while using the water flosser. With the help of this button, you can turn it off for a few moments and turn it on at any time to use it again. To use this button, push the button upward to start the unit, and to stop it, push the button downward.

Note: It is recommended to always keep this button in the off position.

Before first use

Remove all packaging materials and make sure to clean it before first use. Plug in the appliance to a wall outlet, making sure the wall outlet voltage rating is the same as the rated voltage of the appliance. Remove the water reservoir, fill it with water, and place it again properly. Turn it on and start flossing in the sink until the water reservoir is empty. This process helps to clean the unit and the internal part of the water flossing tube.

Filling the water into the reservoir

Remove the lid and reservoir from the base, and fill the reservoir with lukewarm water. Place the reservoir again onto its position, press it down firmly, and put on the lid.

Note: It is recommended to use only lukewarm water, without any cleaning solution. If you need to use any other cleaning solution, use it with the advice of your dental specialist.

Note: Make sure that the unit is switched off while filling the water into the water tank.

Installation and disassembly of jet tip:

To mount the jet tip on the unit, insert the jet tip into the spray head hole and press it downwards until you hear a click sound, which means the jet tip has been mounted correctly.

In order to remove or change the jet tip, press the disassembly button located on the jet tip handle and pull it out in an upward direction.

Selection of pressure settings

This unit is provided with 10 pressure grades. These pressure grades help you to select according to the needs of your actual dental health condition and requirements. To select the pressure grade, switch on the unit and rotate the ON/OFF knob in the clockwise direction. When you hear a click sound, it means the unit has been turned on. In order to select the pressure setting, keep rotating until you get your desired pressure grade, which has been marked on the unit.

Note: It is always recommended to start cleaning with the lower pressure grades when using for the first time. Once you get used to it, the pressure grades can be increased to a higher level.

Use of water flosser

Lean low over the sink to prevent water from splashing outside. Aim the tip towards the teeth and turn it on. Select the pressure grade and change the direction of the stream with the help of the 360° rotating tip knob, located at the bottom of the tip mounting.

Instruction for use:

Before turning on the device, hold it slanting down a little bit at an angle of approximately 45° and position the jet tip in the mouth, so that while flossing, the water goes directly towards the teeth.

When the gums are at a 90° angle with the water flow, slightly close your mouth in order to stop the water from splashing out, and turn on the unit.

To achieve the best results, make sure to clean the rear teeth (molar areas) first and then begin to apply on incisors. Keep sliding the water flow along the gum line to clean the entire gum line. Make sure to keep pausing until the area around the gum line and spaces between the teeth are fully cleaned.

Note: You can pause the cleaning process at any time with the help of the pause button as mentioned above. It is always recommended to do the flossing with some pauses, as it helps to remove the debris completely and remove the bacteria without damaging the gumline.

After cleaning:

When you have finished the water flossing, turn off the unit and unplug it from the wall outlet. Throw away the remaining water and let it dry before storing.

Introduction of the jet tips

Periodontal tip:

This tip must be used with the advice of your dental specialist. This kind of tip can direct the water or liquid oral medicine prescribed for your oral care. This tip is mostly used in the specific locations below the gum line.

Standard tip

This tip can be used generally for complete dental cleaning. This type of tip streams in the deep location, within the oral cavity in a 360° direction. This tip is used to clean the places where normal toothbrush cleaning can't reach. It is used to remove food debris and destroy harmful bacteria, giving you a pleasant cleaning experience.

Tongue cleaner tip

The tongue cleaner tip is used to clean the tongue surface and gives you complete mouth cleaning. Mount the tongue cleaning tip onto the water flosser and place it on the center part of the tongue surface. Turn it on and pull it in a forward direction, then repeat the same process to clean the lateral parts of the tongue.

Dental plaque tip

Dental plaques are groups of bacteria that stick to the teeth surface but have not yet been mineralized. This type of jet is very effective at preventing dental plaque. Also, this tip can be used to clean areas that are difficult to reach when wearing braces or other dental devices.

Orthodontic tip

This tip is specially used to brush and rinse hard-to-reach areas around braces and other dental applications. To use this tip, lean low over the sink and use the brush bristles to clean around the dental braces. Use the orthodontic tip to remove any debris that has been left below the braces while cleaning with a normal brush.

Hydraulic rotating toothbrush

This brush head is designed according to dental scaling tools, which is different from traditional toothbrushes that just cover the whole teeth. This toothbrush gives you thorough cleaning of the surface of each tooth, removes hidden plaques from teeth and gingival crevices without hurting gums.

Cleaning

It is always recommended to clean the flosser after every single use. In case you use any medicine or water solution for cleaning, make sure to rinse every time.

To rinse the water flosser, partially fill the reservoir with warm clean water, aiming the water tip towards the sink to prevent splashing of water outside. Turn on the unit and let it function until the water reservoir is empty. This process helps to keep the tips and tube from clogging.

Note: Clean the product after every single use.

Cleaning of the unit must be done with the help of a clean and damp cloth and non-abrasive cleaner. Make sure to unplug the unit before cleaning the unit.

Before exposing the dental jet tip to the cold temperatures, remove the reservoir and run until completely empty.

Storage and maintenance

After cleaning, place the reservoir upside down on a flat and clean surface and wait until completely dry.

Place the whole unit into the cool and dry place.

Make sure to keep it away from the sunlight and wet environment.

Do not store it in outdoor areas.

Keep it in the box or similar storage when not in use for the long time.

Common Problems and their solutions

Problem Cause Solution
Jet Tips and Tongue Cleaner Leaks Between the top and handle knob	Tip is not fully engaged Remove tip and reinstall
Periodontal Tip Tear in soft tip	Tip has been damaged Replace with the new tip
Oral Irrigator base hose to the handle leaks	Hose has been damaged Can be replaced by the seller for a self-service repair kit
Reservoir leaks Missing water	tank valve or water tank valve is upside down	Replace Reservoir valve (contact the seller); Turn the valve right side up
Inadequate pressure Reservoir	not positioned properly	Remove and reinstall the reservoir and place it firmly.Take it to the authorized service centre and get it done repairing
Unit without water flow out	Lack of water in reservoir	Fill out reservoir

IMPORTANT:

Standard nozzle

Orthodontic nozzle

DECLARATION OF CONFORMITY

This device complies with Low Voltage Directive 2014/35/EU, Electromagnetic Compatibility Directive 2014/30/EU, Directive 2015/863/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment and Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

DECLARATION OF CONFORMITY

This symbol means that in case you wish to dispose of the product once its working life has ended, take it to an authorised waste agent for the selective collection of waste electrical and electronic equipment (WEEE).

Imported by:

Sanysan Appliances S.L, NIF: B98753056, C/ Barcas 2, 2 46002 Valencia, Spain Product made in P.R.C. – Designed by SOGO based on the European Quality Standards Customer Service: www.sogosat.com / [e-mail] / 0034 902 222 161