SS-12355 - Toothbrush Sogo - Free user manual and instructions

Product Type	Oral irrigator (jet toothbrush)
Model	SS-12355
Brand	Sogo
Power Supply	Built-in lithium battery 1400 mAh, 3.7 V
Power	5 W
Charging Time	4 hours
Battery Life	Approximately 120 seconds per cycle (automatic shut-off)
Rotation Speed	1200-1650 RPM
Water Pressure	25-115 psi (adjustable by mode)
Flow Rate	≥ 200 ml/min
Tank Capacity	300 ml
Operating Modes	Normal, Soft, Pulse
Last Mode Memory	Yes
Automatic Shut-off Function	After 120 seconds of continuous use
Included Tips	2 standard tips
Charging Cable Included	Yes (USB adapter not included)
Noise Level	< 75 dB
Tank Material	Transparent plastic
Approximate Weight	300 g
Dimensions (approx.)	20 × 5 × 5 cm
Maintenance and Cleaning	Clean the filter regularly; empty the tank after each use; do not immerse
Safety	Do not use near a water source; do not immerse; keep out of reach of children
Spare Parts and Repairability	Tips available in store or at www.sogostore.es; repair only by authorized technician
General Information	Compliant with EU directives (2014/30/EU, 2015/863/EU, 2009/125/EC); made in PRC; imported by Sanysan Appliances S.L.

Frequently Asked Questions - SS-12355 Sogo

How to charge the Sogo SS-12355 oral irrigator?

Remove the silicone cap from the charging port, insert the provided charging cable, then plug the USB adapter (not included) into a wall outlet. The charging time is approximately 4 hours. During charging, the three indicators flash, then stay solid when fully charged. Do not use the device while charging.

What are the different cleaning modes?

The oral irrigator offers 3 modes: Normal (general cleaning), Soft (for sensitive gums, reduced pressure), and Pulse (intermittent jets to massage gums). You can switch modes at any time using the Mode button, even when the device is off.

Why does water leak between the tip and the top cover?

This is usually due to a damaged sealing gasket or a poorly installed tip. Make sure the tip is securely clicked in place (you should hear a click). If the problem persists, contact an authorized technician to replace the gasket.

What should I do if the device does not turn on?

Check the battery charge. If the three indicators flash during use, the battery is low. Recharge the device for 4 hours before using again.

How to clean the filter of the oral irrigator?

The filter may get clogged. To clean it, remove the water tank and locate the filter at the water inlet. Rinse it with warm water. If water still does not flow, contact customer service.

Is it normal to have gum bleeding during initial use?

Yes, it is common. Use Soft mode for the first two weeks. If bleeding persists or is excessive, stop using it and consult your dentist.

Can I use the oral irrigator if I have oral piercings or jewelry?

No, always remove oral piercings or jewelry before each use to avoid risk of injury or damage to the device.

How to change the tip?

Press the ejection button on the handle, then pull the tip upward. Insert the new tip and push until you hear a click, indicating it is properly mounted.

Can I use a phone USB adapter to charge the device?

Yes, you can use any USB adapter with a 5 V DC output. Ensure the adapter is in good condition and compatible.

How to empty and clean the water tank?

Turn off the device. Turn the water tank counterclockwise and pull down to remove it. Empty the remaining water and rinse the tank with clean water. Let it dry before reassembling.

USER MANUAL SS-12355 Sogo

RECHARGEABLE PORTABLE DENTAL FLOSSER

Important:

• Always read the instruction book carefully before using. • This manual can be downloaded from our web page www.sogo.es - Keep these instructions for future reference.

SAFETY INSTRUCTIONS FOR THE USER

- This product is intended for indoor, non-industrial, non-commercial and only for household use. Do not use the item outdoors or for any other purpose. Misuse or improper handling may cause problems in the appliance and cause injury to the user.

- The unit must be used only for the intended purposes. No liability is accepted for damages arising from improper use or wrong handling.

- Do not place or operate this appliance near water sources.

- Never immerse the appliance or the plug-in water or any other liquid. In the event of the appliance falling in water, disconnect immediately from the mains supply and take it to an authorized service agent for repair before reusing.

- Do not place or operate the appliance and its power cord on

or near hot surfaces (e.g., stove plates) or open flames.

• Do not use the appliance if it has fallen on the floor, if there are visible signs of damage or if it has a leak.
• Do not use the appliance if the cable or plug is damaged. In case of the charging cable cord be damaged, it must be replaced only sold by the manufacturer or their service agent.
• In case of appliance malfunction, or if it has been damaged in any manner, return the appliance to the nearest authorized service facility for examination, repair or adjustment.
• In case of hardware problems, do not attempt to repair the product yourself. Repairs should only be carried out by qualified technicians.
• Never use accessories that are not recommended by the manufacturer.
• The use of accessories not recommended or sold by the appliance manufacturer may result in fire, electric shock or injury to persons. Make sure your hands are dry before plugging or unplugging. Make sure to plug the device into the electric system that matches the specifications mentioned on the product.
• Do not splash the water directly

under the tongue, into the ear, nose, eyes or other sensitive body areas. This product is capable of generating pressure that might cause serious health issues. Make sure to read the instruction manual thoroughly for its correct use.

• Use this product only as indicated in the instruction manual and as recommended by your dental professional.
• It is normal to have gum bleeding while using the water flosser for the first time, as it depends on the gum's bearing ability.
• Fill the reservoir only with water, or if you need to fill it with dental cleaning solutions, always do so with the recommendation of your dental professional.
• Keep small and foreign objects away from the opening of the water reservoir to avoid getting them stuck in the unit or accidentally swallowing them with the flossing water.
• Never operate the unit where oxygen or aerosol sprays are being used.
• Do not use mouthwashes or rinses that contain iodine, bleach, or any other chemical substance.
• Do not use the oral flosser while having piercings or oral jewelry; always remove them prior to use.
• Do not use the water flosser if

you are having mouth or tongue ulcers.

• In case of severe dental issues or medication conditions, always consult with your dental professional before using the water flosser.
• The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

TECHNICAL SPECIFICATIONS

Power	Battery Power	Charging Time	RPM
5W	1400mAh 3.7V	4 Hrs 1200-1650

Noise	Pressure grades (25 - 115 Psi)	Flow Rate
<75dB 3 ≥200ml/min

Product description

Jet tip assembly button: With the help of the jet tip assembly button, you can change the jet tips very easily. To remove the jet tip, just press the jet tip assembly button, pull out the jet tip upward, and to replace it with another jet tip, press it downward. Just when you hear a click sound, it means the jet tip has been mounted.

ON / OFF button: There is a single on/off button to turn the unit on and off. To turn it on, press the button once and the flosser will start working; pressing it again will turn it off.

Mode: This flosser works with 3 different working modes; you can change to any mode with the help of the mode button. To change the mode, press the mode button and the unit automatically enters into the mode you were using previously, and the LED light of that mode illuminates. To change it, press the mode button again and it keeps changing between the available modes with the LED light illuminating.

Note: This unit has mode memory, so when you turn on the unit, it will start working in the mode which you were using previously.

1. Normal: As per the name, this cleaning mode is for general and regular cleaning. It can be used by anyone; in this mode, the water flosses at the normal speed and pressure.
2. Soft: As the name suggests, this cleaning mode is for gentle cleaning, meaning that people with sensitive gumlines can use this mode. In this mode, the water flosses at a lesser speed and pressure than the normal mode.
3. Pulse: Basically, this mode is for cleaning the gum line with a soft massage feeling. In this mode, the water flosses with intermittent jets.

Recharge Socket: Normally it is covered with a silicone cover; this socket is used to recharge the water flosser. When you find the unit is not working properly and need to recharge the water flosser, remove the silicone cap, insert the charging cable, and connect it to the wall electric outlet with the help of a USB adaptor. (Charger cable is provided; USB adaptor is not provided.)

Note: You can use any USB adaptor of 5V DC output, including any of your mobile charging cable adaptors.

Water Tank: This unit is accompanied by a water tank with a capacity of 300ml. The water can be filled directly by removing the water tank from the water flosser, and also with the help of the water entry hole, which is located on the back part of the water tank.

Accessories:

This appliance comes with 2 standard jet tips and 1 power charging cable.

Standard jet tips x2 Power recharger

In case of damage of the jet tip or you require more tips you can buy it from the store where you have acquired this product or any of your nearby electronic store where SOGO product is usually being sold. Also, you can buy them through the website of SOGO www.sogostore.es.

Before first use:

It is recommended to charge fully the unit before using the product for the first time. To charge it, insert the charging cable to the charging socket and other side of charging cable to the wall electric outlet through the USB charging adaptor. Note: Make sure not to use the product during charging, as the use of the flosser during charging time can damage the product and cause the potential harm to the user.

Filling of water tank:

Remove the water tank from the unit and fill the water or you can fill it through water tank hole as well. To fill it through the water tank hole remove the lid and place the water tank underneath water tap in the position as shown in the diagram below.

Note: make sure that the unit is switched off while filling the water into the water tank.

Installation and disassembly of jet tip:

To mount the jet tip on the unit, insert the jet tip on the spray head hole, press it downwards until you hear a click sound, which means the jet tip has been mounted correctly.

In order to remove or changing the jet tip, press the disassembly button located on to the jet tip handle and pull out in upward direction.

Instruction for use:

Before turning on the device hold it slanting down little bit at the angle of 45° approx. and position the jet tip in the mouth, so that while flossing the water, it goes directly towards the teeth.

When the gums are at the 90° angle with the water flows, slightly close your mouth in order to stop the water splashing out and turn on the unit.

To achieve the best results, make sure to clean first rear teeth and began to apply incisors, keep sliding the water flow along the gum line to clean it through the whole gum line. Make sure to keep pausing until the area around the gum line and spaces between the teeth are fully cleaned.

Important:

1. This product has an auto memory function. Once you turn off the unit and turn it on again, the unit starts with the same water pressure mode it was working on previously.
2. The modes can be changed whether the unit is turned on or off. With this function, you can change the mode before turning on the device.
3. Regardless of the mode, after continuous operation of 120 seconds, the product will automatically switch off (this can be called an auto timer system).
4. During recharging, the three display lights of the mode functions start flashing intermittently. When you see all three display lights constantly on, this indicates that the unit has been fully charged.
5. While in use, if all three display lights start flashing, it means the unit's power is insufficient and needs recharging.
6. During recharging, this product cannot be used.
7. You can rotate the jet tip dial to adjust the direction of the water flow.

Note:

1. When using for the first time, gum bleeding may occur. To avoid this common phenomenon, please select "Soft mode." After continuous usage of two weeks or more, once you have become accustomed to it, you can change the mode according to your requirements and choice. On the contrary, if bleeding continues after two weeks or if bleeding is excessive, it might be due to chronic gum inflammation. Stop

using the air flosser immediately and contact your dental professional for adequate treatment.

1. This product is not recommended for use by children, or people with dental implants, oral ulcers, or open oral sores.

After use:

Turn off the unit using the on/off button and empty the water tank, as shown in the picture below.

To remove the water tank, hold the upper body part with one hand and with the other hand hold the water tank as shown in the picture below. Turn the water tank in the anticlockwise direction and pull it downwards to detach it completely.

Battery maintenance and handling:

1. Prior to initial use, the device must be fully charged, so make sure to charge it for at least 4 hours.
2. Always keep it fully charged before storing it for a long period of time.
3. In order to maximize battery life, keep charging the battery without waiting for it to completely run out of power.

Common problems and solutions:

Causes Reasons Solutions
Leakage of water between jet tip and top cover	The seal ring on the fixed socket for the jet tip is damaged, and the jet tip cannot be installed properly	Contact the authorized service center of qualified technician, to fix the issue
Water leaks from the water tank	Seal ring is loose	Re-install correctly
Inadequate pressure	Low voltage issue / battery has not enough power	Recharge before using
Device does not switch on	Low voltage issue / battery has not enough power	Recharge before using
Product is not discharging water	Filtration net is clogged	Clean the filtration net
Water is leaking from the water tank sides	Air entry hole is producing water	Standard phenomenon – high air pressure principle.

If, with the help of the above solutions, you cannot resolve these problems, please contact the manufacturer or their authorized service center for repair and maintenance purposes.

Disposal of battery-operated units

This device contains a built-in lithium battery that cannot be changed. So, at the end of the battery's life, do not dispose of it as normal rubbish. Always recycle it in a proper manner and according to local municipal laws. You can recycle it by taking it to government-authorized disposal centers or specialized bins, which you can find in any nearby large supermarkets, electronics or electro-domestic product stores, or malls that have these types of facilities available.

IMPORTANT:

Important:

Important:

Standard nozzles x 2 Battery charger

Important:

DECLARATION OF CONFORMITY

This device complies with Electromagnetic Compatibility Directive 2014/30/EU, Directive 2015/863/UE on the restriction of the use of certain hazardous substances in electrical and electronic equipment, and Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

DECLARATION OF CONFORMITY

This symbol means that in case you wish to dispose of the product once its working life has ended, take it to an authorised waste agent for the selective collection of waste electrical and electronic equipment (WEEE).

Imported by:

Sanysan Appliances S.L, NIF: B98753056, C/Barcas 2, 2 46002 Valencia, Spain. Product made in P.R.C. – Designed by SOGO based on the European Quality Standards. Customer Service: www.sogosat.com / [e-mail] / 0034 902 222 161