Chauvet Obey 4 - Controller

Obey 4 - Controller Chauvet - Free user manual and instructions

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USER MANUAL Obey 4 Chauvet

natural_image Abstract geometric pattern composed of black dots forming a triangular shape (no text or symbols)

CHAVET ^®

TABLE OF CONTENTS

1. BEFORE YOU BEGIN....6

WHAT IS INCLUDED....6
UNPACKING INSTRUCTIONS 6
MANUAL CONVENTIONS 6
ICONS 6
SAFETY INSTRUCTIONS 7

2. INTRODUCTION 8

FEATURES 8
PRODUCT OVERVIEW....8

3. SETUP 9

AC POWER....9
MOUNTING....9

Orientation....9

Installation....9
FIXTURE ADDRESSING....9

4. OPERATING INSTRUCTIONS....10

DMX PRIMER....14
GENERAL TROUBLESHOOTING....14
FIXTURE LINKING....15
DATA CABLING....15

DMX Data Cable 15

CABLE CONNECTORS ....15
SETTING THE STARTING ADDRESS....16

3-Pin to 5-Pin Conversion Chart....16

Setting up a DMX Serial Data Link....16
GENERAL MAINTENANCE....17

TECHNICAL SPECIFICATIONS .... 17

RETURNS......18

CONTACT US....19

1. ANTES DE EMPEZAR 20

QUÉ VA INCLUIDO....20
INSTRUCCIONES DE DESEMBALAJE 20
CONVENCIONES DEL MANUAL 20
ICONOS 20
INSTRUCCIONES DE SEGURIDAD....21

VUE D'ENSEMBLE DU PRODUIT 36

3. INSTALLATION 37

ALIMENTATION SECTEUR 37

MONTAGE....37

Orientation....37

Installation....37

ADRESSAGE DES PROJECTEURS 37

4. INSTRUCTIONS D'EMPLOI 38

FONCTIONNEMENT AVEC PRÉRÉGLAGES (PRESET) 38

FONCTIONNEMENT EN FONDU RVB (MODE RGB FADE) 38

FONCTIONNEMENT AUTOMATIQUE (MODE AUTO) 38

FONCTIONNEMENT AVEC SEQUENCES (MODE CHASES) 39

FONCTIONNEMENT EN DECALAGE RVB (MODE RGB OFFSET) 39

FONCTIONNEMENT AVEC MACRO COULEUR (MODE COLOR MACRO) 40

PRIORITÉ AU SON 40

BLANC (OU AMBRE) 40

PRIORITÉ AU STROBOSCOPE 41

BLACKOUT 41

RVBBLC MANUEL (MODE MANUAL RGBW) 41

5. ANNEXE....42

INTRODUCTION AU DMX 42

DÉPANNAGE GÉNÉRAL 42

CHAINAGE DES APPAREILS 43

CABLAGE DE DONNEES 43

KONVENTIONEN DES HANDBUCHS....48

SYMBOLE 48

RGB-VERPLAATSINGSBEDIENING....67

KLEURENMACROBEDIENING....68

GELUIDSOVERNAME 68

WIT (OF AMBER) 68

STROBOSCOOPOVERNAME 69

BLACKOUT 69

HANDMATIGE RGBW-MODUS 69

  1. BIJLAGE 70

DMX-PRIMER 70

ALGEMENE PROBLEMEN OPLOSSEN....71

KOPPELING VAN DE ARMATUREN....72

GEGEGEVENSBEKABELING 72

NEEM CONTACT OP....76

Copyright © Chauvet, 2015, All Rights Reserved

Information and specifications in this User Manual are subject to change without notice.

Chauvet assumes no responsibility or liability for any errors or inaccuracies that may appear in

this manual.

Author: R. Isenstadt

Revision: 2

Release Date: 03/17/2015

1. BEFORE YOU BEGIN

What is Included

  • Obey™ 4
  • Power Supply
  • Warranty Card
  • User Manual

Unpacking Instructions

Immediately upon receiving a product, carefully unpack the carton, check the contents to ensure that all parts are present, and have been received in good condition. Notify the shipper immediately and retain packing material for inspection if any parts appear damaged from shipping or the carton itself shows signs of mishandling. Save the carton and all packing materials. In the event that a product must be returned to the factory, it is important that the fixture be returned in the original factory box and packing.

Manual Conventions

Chauvet manuals use the following conventions to differentiate certain types of information from the regular text.

CONVENTIONMEANING
[10] A DIP switch to be configured
A key to be pressed on the fixture's control panel
1-512 A range of values
50/60A set of values of which only one can be chosen
SettingsA menu option not to be modified (for example, showing the operating mode/current status)
MENU>SettingsA sequence of menu options to be followed
ONA value to be entered or selected

Icons

This manual uses the following icons to indicate information that requires special attention on the part of the user.

ICONSMEANING
Chauvet Obey 4 - Icons - 1This paragraph contains critical installation, configuration or operation information. Failure to comply with this information may render the fixture partially or completely inoperative, cause damage to the fixture or cause harm to the user.
Chauvet Obey 4 - Icons - 2This paragraph contains important installation or configuration information. Failure to comply with this information may prevent the fixture from functioning correctly.
Chauvet Obey 4 - Icons - 3This paragraph reminds you of useful, although not critical, information.

Safety Instructions

Chauvet Obey 4 - Safety Instructions - 1

Please read these instructions carefully. It includes important information about the installation, usage and maintenance of this product.

  • Please keep this User Manual for future consultation. If you sell the product to another user, be sure that they also receive this instruction booklet.
  • Always make sure that you are connecting to the proper voltage, and that the line voltage you are connecting to is not higher than that stated on the decal or rear panel of the fixture.
  • This product is intended for indoor use only! To prevent risk of fire or shock, do not expose fixture to rain or moisture.
    • Make sure there are no flammable materials close to the unit while operating.
  • The unit must be installed in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces. Be sure that no ventilation slots are blocked.
    • Always disconnect from power source before servicing.
  • Secure fixture to fastening device using a safety chain.
    • Maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate fixture at temperatures higher than this.
  • In the event of a serious operating problem, stop using the product immediately. Never try to repair the unit by yourself. Repairs carried out by unskilled people can lead to damage or malfunction. Please contact the nearest authorized technical assistance center.
    • Never connect the device to a dimmer pack or rheostat.
  • Make sure the power cord is never crimped or damaged.
  • Never disconnect the power cord by pulling or tugging on the cord.
  • Never carry the fixture directly from the cord.
    • To eliminate wear and improve its lifespan, during periods of non-use completely disconnect from power via breaker or by unplugging it.

2. INTRODUCTION

Features

• Compact DMX-512 controller for LED fixtures (up to 4-channels)
Channel 1: red
Channel 2: green
Channel 3: blue
Channel 4: white (or amber)
• Controls up to 4 separate fixtures
• Each fixture can be in different playback modes simultaneously
- Playback options include automated, sound-activated or manual RGBW
- Playback modes:
Preset: 9 built-in colors
Chases: manually trigger automated programs
Color macro: manually scroll through the color spectrum
RGB fade: automatically scroll through the color spectrum
RGB fade delay: automatically scroll through the color spectrum with a small delay to each fixture
Auto: randomly selects different colors for each fixture
• Variable fade times for all playback modes
• Variable strobing on the fly (2 Hz – 33 Hz)
- Adjustable blackout allows fixtures to fade in and out
• Adjustable audio sensitivity

Product Overview
Chauvet Obey 4 - Features - 1

flowchart
graph TD
    A["Fixture Selection 1~4"] --> B["Chrovet"]
    C["Color Macro Mode"] --> B
    D["Chase Mode"] --> B
    E["RGB Fade Mode"] --> B
    F["Auto Mode"] --> B
    G["Microphone Sensitivity Adjustment Knob"] --> B
    H["Sound Mode"] --> B
    I["Preset Colors"] --> B
    J["Preset Mode"] --> B
    B --> K["Strobe"]
    B --> L["Manual RGBW"]
    B --> M["Blackout"]
    B --> N["White Dimmer"]
    B --> O["Master Dimmer (Blue)"]
    B --> P["Fade Time (Green)"]
    B --> Q["Speed Time (Red)"]

Back Panel
Chauvet Obey 4 - Features - 2

text_image Power On/Off Power DC Input DMX Out

3. SETUP

AC Power

This fixture runs on 12 VDC, 500 mA. Before powering on the unit, check the output of the power supply to be sure that it is correct.

To determine the power requirements for a particular fixture, see the label affixed to the back plate of the fixture or refer to the fixture's specifications chart. A fixture's listed current rating indicates its average current draw under normal conditions.

Chauvet Obey 4 - AC Power - 1

  • Always connect the fixture to a switched circuit. Never connect the fixture to a rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer channel is used only as a 0 to 100% switch.
    • To eliminate wear and improve its lifespan, during periods of non-use completely disconnect from power via breaker or by unplugging it.
    • Always connect the fixture to a circuit with a suitable electrical ground.

Mounting

Orientation

The Obey ^™ 4 may be mounted in any safe position.

Installation

Please see the drawing below, which shows the back of the controller. It details the dimensions for mounting. This will aid in placing the holes for installation.

Chauvet Obey 4 - Installation - 1

text_image 312 mm 12.3 in 270 mm 10.6 in 79 mm 3.1 in

Fixture Addressing

The Obey™ 4 can control up to 4 separate fixtures. Each fixture must be set to predetermined DMX addresses. Please see the chart below for the DMX starting addresses of each of the four .

Fixture 1: 1 - DIP switch assignment [1]
Fixture 2: 5 - DIP switch assignment [1, 3]
Fixture 3: 9 - DIP switch assignment [1, 4]
Fixture 4: 13 - DIP switch assignment [1, 3, 4]

4. OPERATING INSTRUCTIONS

Chauvet Obey 4 - OPERATING INSTRUCTIONS - 1

Please note: the white/amber fader works independently of the current operating mode. Only blackout will effect on this channel.

Preset Operation

This controller has preset colors. There are nine preset colors to choose from, which may be accessed using the nine preset buttons. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Adjust the to the desired level to set the Fade Time.
  4. Adjust the to the desired level to set the intensity.
  5. may be adjusted; however, it will not be affected by this mode.
  6. Select one of the nine buttons.

Chauvet Obey 4 - Preset Operation - 1

Please be sure that the Strobe or Blackout functions are not overriding the controls.

Chauvet Obey 4 - Preset Operation - 2

Sound will not function in Preset Mode.

RGB Fade Operation

This controller has a preset color fading program, which will fade all units in unison between colors. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Adjust the to the desired level to set the speed time.
  4. Adjust the to the desired level to set the fade time.
  5. Adjust the to the desired level to set the intensity.
  6. may be adjusted; however, it will not be affected by this mode.

Chauvet Obey 4 - RGB Fade Operation - 1

Please be sure that the Strobe & Blackout functions are not overriding the controls.

Chauvet Obey 4 - RGB Fade Operation - 2

Sound will function in RGB Fade Mode.

Auto Operation

This controller has built-in automatic programs, which will change each unit independently, between random colors. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Adjust the to the desired level to set the speed time
  4. Adjust the to the desired level to set the fade time.
  5. Adjust the to the desired level to set the intensity.
  6. may be adjusted; however, it will not be affected by this mode.

Chauvet Obey 4 - Auto Operation - 1

Please be sure that the Strobe & Blackout functions are not overriding the controls.

Chauvet Obey 4 - Auto Operation - 2

The fixtures in this mode will not be the same color. Each fixture will operate on a random color.

Chauvet Obey 4 - Auto Operation - 3

Sound will function in Auto Mode.

Chase Operation

This controller has preset color chases. There are several color combinations to choose from. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Use the to select a chase. See the chart below for a description on which button triggers which chase.
  4. Adjust the to the desired level to set the speed time.
  5. Adjust the to the desired level to set the fade time.
  6. Adjust the to the desired level to set the intensity.
  7. may be adjusted; however, it will not be affected by this mode.

Chase Selection

Use the following to select the corresponding chase.

Red:Red/Green
Orange:Green/Blue
Yellow:Red/Blue
Green:Red/Cyan
Cyan:Green/Magenta
Blue:Yellow/Blue
Purple:White/Blackout
Magenta:Color Cycle
White:Yellow/Magenta

Chauvet Obey 4 - Chase Selection - 1

Chauvet Obey 4 - Chase Selection - 2

Please be sure that the Strobe & Blackout functions are not overriding the controls.

Sound will function in Chase Mode.

RGB Offset Operation

This controller has a built-in color fade program that will chase between fixtures sequentially: 1–4, continuously Please see the instructions below for this operation.

  1. Press & simultaneously.
  2. Adjust the to the desired level to set the speed time.
  3. Adjust the to the desired level to set the fade time.
  4. Adjust the to the desired level to set the intensity.
  5. may be adjusted; however, it will not be affected by this mode.

Chauvet Obey 4 - RGB Offset Operation - 1

Chauvet Obey 4 - RGB Offset Operation - 2

Sound will function in RGB Offset Mode.

Please be sure that the Strobe & Blackout functions are not overriding the controls.

Color Macro Operation

This controller has preset color macros, some with different intensities. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Move the fader to select the color.
  4. Adjust the to the desired level to set the fade time.
  5. Adjust the to the desired level to set the intensity.
  6. Adjust the to the desired level to set the white intensity.

Chauvet Obey 4 - Color Macro Operation - 1

This mode applies the same color to all fixtures.

Chauvet Obey 4 - Color Macro Operation - 2

Sound will NOT function in Color Macro Mode.

Sound-Override

The modes in this controller that have multiple steps are normally triggered using the fader. However, they can be triggered using the built-in microphone, as well.

Sound-Override mode will ONLY work in one of the following modes:

  • RGB Fade
    • AUTO
  • CHASES

Please see the following steps for operation.

  1. Press until the LED indicator lights.
  2. Adjust the sound sensitivity by rotating the .

White (or Amber)

The fader on this controller operates entirely on its own, regardless of the active operating mode.

The only functions that effect the White (or amber) color are and .

Strobe-Override

One of the functions for the fader is the strobe-override function. It will work in all operating modes.

Please see the instructions below for this operation.

  1. Select one or more .
  2. See note below about RGBW Operation.
  3. Press until the appropriate LED indicator lights.
  4. Adjust to the desired level.

  5. In order to return to the desired mode, press until the appropriate LED indicator is off.

Chauvet Obey 4 - Strobe-Override - 1

In order to deactivate this function for a single fixture, must be activated, and must be set to 0.1M (fully down). Then, deactivate (the LED indicator will turn OFF).

Chauvet Obey 4 - Strobe-Override - 2

Strobe-Override will only affect fixtures that are selected.

Chauvet Obey 4 - Strobe-Override - 3

Double-tap at any time to deactivate strobing for all fixtures!

Chauvet Obey 4 - Strobe-Override - 4

If the fixture is in RGBW Operation, the faders must be adjusted above 0% in order for the strobe to function.

Blackout

This controller has a dedicated blackout button. This button works in conjunction with the fader. Please see the instructions below for this operation.

  1. Select one or more .
  2. Adjust the fader to the desired value to determine how quickly the lights will fade out.
  3. Press until the appropriate LED indicator lights.

Chauvet Obey 4 - Blackout - 1

The blackout function will also work with the fader when disabling the blackout.

Chauvet Obey 4 - Blackout - 2

The fading blackout function will not work when the controller is in Manual RGBW mode.

Chauvet Obey 4 - Blackout - 3

Double-tap to instantly blackout all fixtures, regardless of what is selected, according to the value.

Manual RGBW Mode

This controller has the ability to manually choose a custom color combination by simply using the Red, Green Blue, and White faders. However, must first be pressed. Please see the instructions below for this operation.

  1. Select one or more .
  2. Press until the appropriate LED indicator lights.
  3. Adjust the Red, Green, Blue, and White faders to the desired levels.

Chauvet Obey 4 - Manual RGBW Mode - 1

Blackout dimming speed will not work in Manual RGBW mode. When is pressed, the lights selected will immediately turn off.

Chauvet Obey 4 - Manual RGBW Mode - 2

Speed/Fade Time will not work in Manual RGBW mode.

5. APPENDIX

DMX Primer

There are 512 channels in a DMX connection. Channels may be assigned in any manner. A fixture capable of receiving DMX will require one or a number of sequential channels. The user must assign a starting address on the fixture that indicates the first channel reserved in the controller. There are many different types of DMX controllable fixtures and they all may vary in the total number of channels required. Choosing a start address should be planned in advance. Channels should never overlap. If they do, this will result in erratic operation of the fixtures whose starting address is set incorrectly. You can however, control multiple fixtures of the same type using the same starting address as long as the intended result is that of unison movement or operation. In other words, the fixtures will be slaved together and all respond exactly the same.

DMX fixtures are designed to receive data through a serial Daisy Chain. A Daisy Chain connection is where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which the fixtures are connected is not important and has no effect on how a controller communicates to each fixture. Use an order that provides for the easiest and most direct cabling. Connect fixtures using shielded two conductor twisted pair cable with three pin XLR male to female connectors. The shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+).

General Troubleshooting

SYMPTOMPOSSIBLE CAUSE(S)POSSIBLE ACTION(S)
Breaker/Fuse keeps blowingExcessive circuit loadShort circuit along the power wiresCheck total load placed on the electrical circuit.Check for a short in the electrical wiring (internal and/or external).
Device does not power upNo powerLoose power cordCheck for power on Mains.Check power cord
Fixture is not responding to DMXWrong DMX addressingDamaged DMX cablesWrong polarity settings on the controllerLoose DMX cablesFaulty DMX interfaceFaulty Main PCBCheck Control Panel and unit addressingCheck DMX cablesCheck polarity switch settings on the controllerCheck cable connectionsReplace DMX inputReplace Main PCB
Loss of signalNon DMX cablesBouncing signalsLong cable / Low level signalToo many fixturesInterference from AC wiresUse only DMX compatible cablesInstall terminator as suggested.Install amplifier right after fixture with strong signal.Install an optically coupled DMX splitter after unit #32.Keep DMX cables separated from power cables or black lights.

Chauvet Obey 4 - DMX Primer - 1

If you still have a problem after trying the above solutions, please contact Chauvet Technical Support.

Fixture Linking

You will need a serial data link to run light shows of one or more fixtures using a DMX controller or to run synchronized shows on two or more fixtures set to a master/slave operating mode. The combined number of channels required by all the fixtures on a serial data link determines the number of fixtures the data link can support.

Chauvet Obey 4 - Fixture Linking - 1

Fixtures on a serial data link must be daisy chained in one single line. To comply with the EIA-485 standard, no more than 32 fixtures should be connected on one data link. Connecting more than 32 fixtures on one serial data link without the use of a DMX optically-isolated splitter may result in deterioration of the digital DMX signal.

Maximum recommended serial data link distance: 500 m (1640 ft) Maximum recommended number of fixtures on a serial data link: 32

Data Cabling

To link fixtures together you must obtain data cables. You can purchase Chauvet certified DMX cables directly from a dealer/distributor or construct your own cable. If you choose to create your own cable please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic interference.

DMX Data Cable

Use a Belden© 9841 or equivalent cable which meets the specifications for EIA RS-485 applications. Standard microphone cables cannot transmit DMX data reliably over long distances. The cable must have the following characteristics:

Type: shielded, 2-conductor twisted pair Maximum capacitance between conductors: 30 pF/ft Maximum capacitance between conductor and shield: 55 pF/ft Maximum resistance: 20 ohms/1000 ft Nominal impedance: 100–140 ohms

Cable Connectors

Cabling must have a male XLR connector on one end and a female XLR connector on the other end.

Chauvet Obey 4 - Cable Connectors - 1

text_image DMX connector configuration INPUT COMMON DMX + OUTPUT 1 3 2 DMX - Terminator To avoid signal transmission problems and interference, it is always advisable to connect a DMX signal terminator. 120 ohm ¼ W resistor between pin 2 (DMX -) and pin 3 (DMX +) on the output of the last fixture

Chauvet Obey 4 - Cable Connectors - 2

Do not allow contact between the common and the fixture's chassis ground. Grounding the common can cause a ground loop, and your fixture may perform erratically. Test cables with an ohm meter to verify correct polarity and to make sure the pins are not grounded or shorted to the shield or each other.

Setting the Starting Address

This DMX mode enables the use of a universal DMX controller device. Each fixture requires a start address from 1–512. A fixture requiring one or more channels for control begins to read the data on the channel indicated by the start address. For example, a fixture that uses six DMX channels and was addressed to start on DMX channel 100, would read data from channels: 100, 101, 102, 103, 104, and 105. Choose start addresses so that the channels used do not overlap, and note the start address selected for future reference.

If this is your first time addressing a fixture using the DMX control protocol, we suggest jumping to the "Appendix" section and reading the heading "DMX Primer". It contains very useful information that will help you understand its use.

3-Pin to 5-Pin Conversion Chart

Chauvet Obey 4 - 3-Pin to 5-Pin Conversion Chart - 1

If you use a controller with a 5-pin DMX output connector, you will need to use a 5-pin to 3-pin adapter. The chart below details a proper cable conversion:

3-PIN TO 5-PIN CONVERSION CHART

Conductor3-Pin Female (Output)5-Pin Male (Input)
Ground/ShieldPin 1Pin 1
Data (-) signalPin 2Pin 2
Data (+) signalPin 3Pin 3
Not usedPin 4
Not usedPin 5
  1. Connect the (male) 3-pin connector side of the DMX cable to the output (female) 3-pin connector of the controller.
  2. Connect the end of the cable coming from the controller which will have a (female) 3-pin connector to the input connector of the next fixture consisting of a (male) 3-pin connector.
  3. Then, proceed to connect from the output as stated above to the input of the following fixture and so on.

Chauvet Obey 4 - Setting up a DMX Serial Data Link - 1

text_image Universal DMX Controller This drawing provides a general illustration of the DMX input/output panel of a lighting fixture. Continue the link

General Maintenance

To maintain optimum performance and minimize wear, fixtures should be cleaned frequently. Usage and environment are contributing factors in determining frequency. As a general rule, fixtures should be cleaned at least twice a month. Dust build up reduces light output performance and can cause overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off fixture before conducting maintenance.

  1. Unplug fixture from power.
  2. Use a vacuum or air compressor and a soft brush to remove dust collected on external vents.
  3. After the product has reached room temperature, clean all glass with a mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue.
  4. Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens.
  5. Gently polish optical surfaces until they are free of haze and lint.

Chauvet Obey 4 - General Maintenance - 1

Always dry the parts carefully after cleaning them.

TECHNICAL SPECIFICATIONS

WEIGHT & DIMENSIONS

Length.... 12.8 in (325 mm)
Width 5.5 in (140 mm)
Height 2.1 in (52 mm)
Weight 3 lb (1.4 kg)

POWER

Operating Range.....DC 12 V, 500 mA max
Adapter (external power supply: 100–240 VAC, 50/60 Hz).....Provided

INDOOR/OUTDOOR

Rating ......For indoor use only

THERMAL

Maximum ambient temperature.... 104 °F (40 °C)

CONTROL & PROGRAMMING

Data Output ....3-pin XLR female socket
Data pin configuration pin 1 shield, pin 2 (-), pin 3 (+)
Protocols......DMX-512 USITT
DMX control channels....001-016

ORDERING INFORMATION

Obey™ 4 OBEY4

WARRANTY INFORMATION

Warranty 2-year limited warranty

Chauvet Obey 4 - WARRANTY INFORMATION - 1

Chauvet Obey 4 - WARRANTY INFORMATION - 2

RoHS
Chauvet Obey 4 - WARRANTY INFORMATION - 3

Chauvet Obey 4 - WARRANTY INFORMATION - 4

RETURNS

In case you need to get support or return a product:

• If you are located in the U.S., contact Chauvet World Headquarters (see Contact Us).
• If you are located in the UK or Ireland, contact Chauvet Europe Ltd. (see Contact Us).
• If you are located in Mexico, contact Chauvet Mexico (see Contact Us).
• If you are located in Benelux, contact Chauvet Europe BVBA (see Contact Us).
- If you are located in any other country, DO NOT contact Chauvet. Instead, contact your local distributor. See www.chauvetlighting.com for distributors outside the U.S., UK, Ireland, Mexico, or Benelux.

Chauvet Obey 4 - RETURNS - 1

If you are located outside the U.S., UK, Ireland, Mexico, or Benelux, contact your distributor of record and follow their instructions on how to return Chauvet products to them. Visit our website www.chauvetlighting.com for contact details.

Call the corresponding Chauvet Technical Support office and request a Return Merchandise Authorization (RMA) number before shipping the product. Be prepared to provide the model number, serial number, and a brief description of the cause for the return.

Send the merchandise prepaid, in its original box, and with its original packing and accessories. Chauvet will not issue call tags.

Clearly label the package with the RMA number. Chauvet will refuse any product returned without an RMA number.

Chauvet Obey 4 - RETURNS - 2

Write the RMA number on a properly affixed label. DO NOT write the RMA number directly on the box.

Before sending the product, clearly write the following information on a piece of paper and place it inside the box:

- Your name

  • Your address
  • Your phone number
  • RMA number
    • A brief description of the problem

Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be your responsibility. FedEx packing or double-boxing are recommended.

Chauvet Obey 4 - RETURNS - 3

Chauvet reserves the right to use its own discretion to repair or replace returned product(s).

CONTACT Us

WORLD HEADQUARTERS - Chauvet

General Information

Address: 5200 NW 108 ^th Avenue

Sunrise, FL 33351

Voice: (954) 577-4455

Fax: (954) 929-5560

Toll free: (800) 762-1084

Technical Support

Voice: (954) 577-4455 (Press 4)

Fax: (954) 756-8015

Email: tech@chauvetlighting.com

World Wide Web www.chauvetlighting.com

UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.

General Information

Address: Unit 1C

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Voice: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Technical Support

Email: uktech@chauvetlighting.com

World Wide Web

www.chauvetlighting.co.uk

MEXICO - Chauvet Mexico

General Information

Address: Av. Santa Ana 30

Parque Industrial Lerma

Lerma, Mexico C.P. 52000

Voice: +52 (728) 285-5000

Technical Support

Email: servicio@chauvet.com.mx

World Wide Web www.chauvet.com.mx

CHAUVET EUROPE - Chauvet Europe BVBA

General Information

Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux contact your dealer. Follow their instructions to request support or to return a product. Visit our website for contact details.

1. ANTES DE EMPEZAR

Qué va incluido

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Voz: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Servicio Técnico

Email: uktech@chauvetlighting.com

World Wide Web www.chauvetlighting.com

MÉXICO - Chauvet Mexico

Información General

Maximum recommended serial data link distance: 500 m (1640 ft) Maximum recommended number of fixtures on a serial data link: 32

Câblage de données

INFORMATIONS DE GARANTIE

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Téléphone: +44 (0)1773 511115

Télécopie: +44 (0)1773 511110

Support Technique

E-mail: uktech@chauvetlighting.com

Site Web www.chauvetlighting.co.uk

MEXIQUE - Chauvet Mexico

Brookhill Road Industrial Estate

Pinxton, Nottingham, GB

NG16 6NT

3-PIN NAAR 5-PIN CONVERSIEDIAGRAM

Toll free: (800) 762-1084

Technische Support

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Bandopname: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Technische Support

E-mail: uktech@chauvetlighting.com

World Wide Web

www.chauvetlighting.co.uk

MEXICO - Chauvet Mexico

Algemene Informatie

Manual assistant
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Product information

Brand : Chauvet

Model : Obey 4

Category : Controller