DSM-12DE - Beer dispenser Hoshizaki - Free user manual and instructions
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USER MANUAL DSM-12DE Hoshizaki
(original instructions)
NOTICE D'UTILISATION
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Line drawing of a modern refrigerator with a side panel and control panel (no text or symbols)ENGLISH
IMPORTANT SAFETY INFORMATION .... 1
I. INSTALLATION INSTRUCTIONS....3
- CONSTRUCTION 3
- ACCESSORIES 3
- UNPACKING....3
- LOCATION 4
- INSTALLATION....4
- ELECTRICAL CONNECTIONS 4
- WATER SUPPLY AND DRAIN CONNECTIONS....5
II. OPERATING INSTRUCTIONS 6
- START UP......6
- PREPARING THE ICE DISPENSER FOR LONG STORAGE....6
III. MAINTENANCE 7
- CLEANING....7
- BEFORE CALLING FOR SERVICE....7
- DISPOSAL 8
- WARRANTY 8
SPECIFICATIONS....9
FRANCAIS
INFORMATIONS DE SECURITE IMPORTANTES....10
I. CONSIGNES D'INSTALLATION....12
- CONSTRUCTION 12
- ACCESSOIRES 12
- DEBALLAGE 12
- EMPLACEMENT....13
- INSTALLATION....13
- BRANCHEMENTS ELECTRIQUES....13
- BRANCHEMENTS D'ARRIVEE ET DE VIDANGE D'EAU 14
II. CONSIGNES D'UTILISATION 15
- MISE EN MARCHE....15
- PREPARATION DU DISTRIBUTEUR DE GLACONS EN VUE D'UN ENTREPOSAGE DE
LONGUE DUREE....16
III. ENTRETIEN....16
- NETTOYAGE 16
- AVANT D'APPELER UN REPARATEUR....17
- MISE AU REBUT 17
- GARANTIE 17
SPECIFICATIONS....18
DEUTSCH
IMPORTANT SAFETY INFORMATION
Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.
| ▲WARNING | Indicates a hazardous situation which, if not avoided, could result in death or serious injury. |
| ▲CAUTION | Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. |
| NOTICE | Indicates a hazardous situation which, if not avoided, could result in damage to the unit. |
| ▲HYGIENE | Indicates important precautions for hygiene and food safety. |
| IMPORTANT | Indicates important information about the use and care of the unit. |
| IMPORTANT |
| This booklet is an integral and essential part of the product and should be kept and preserved by the user. |
| Please read carefully the guidelines and warnings contained herein as they are intended to provide the installer/user with essential information for the proper installation and the continued safe use and maintenance of the product. |
| Please preserve this booklet for any further consultation that may be necessary. |
| ⚠WARNING |
| This is a commercial ice dispenser, and should be destined only to be used for the purpose for which it has been expressly designed.Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use. |
| The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer's instructions. |
| Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. |
The use of any electrical appliance involves the observance of some fundamental rules. In particular:
* Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the ice dispenser.
* Do not damage the power cord or pull it in order to disconnect the ice dispenser from the electrical supply network.
* If the supply cord and/or the plug should need to be replaced, it should only be done by a qualified service engineer.
* Do not touch the electrical parts or operate the switches with damp hands.
* This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
* Children shall not play with the appliance.
* Cleaning and user maintenance shall not be made by children without supervision.
* Do not attempt to modify the ice dispenser. Only qualified personnel may disassemble or repair the appliance.
I. INSTALLATION INSTRUCTIONS
1. CONSTRUCTION

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Front Panel Push Button Spout Grille Air Filter Power Cord2. ACCESSORIES
| Instruction Manual 1 | |
| Inlet Hose 1 | |
| Drain Hose 1 | |
| Rc1/2-G3/4 Nipple 1 |

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Instruction Manual Drain HoseInlet Hose Nipple Rc1/2-G3/43. UNPACKING
| ⚠WARNING |
| Children should not be allowed in reach of the packaging elements (plastic bags and expanded polystyrene) as they are potential sources of danger. |
| △CAUTION |
| Do not lift or manoeuvre the carton by using the shipping bands. |
| When moving the unit by hand, hold the unit bottom. |
| Always wear protective gloves when carrying the unit. |
| NOTICE |
| Remove shipping carton, tape(s) and packing. If packing material is left in the ice dispenser, it will not work properly. |
| To prevent damage, do not tilt the ice dispenser more than 45°. |
1) After removing the packaging, make sure that the ice dispenser is in good condition. If in doubt, please do not use the ice dispenser but apply to professionally qualified personnel.
2) Remove the package of accessories. Check the contents according to "2. ACCESSORIES".
3) Remove the tapes holding the power cord.
4. LOCATION
| ⚠WARNING |
| This ice dispenser is not intended for outdoor use. |
| The ice dispenser should not be located next to ovens, grills or other high heat producing equipment. |
| This appliance is not suitable for installation in an area where a water jet could be used. |
| △CAUTION |
| The location should provide a firm and level foundation for the ice dispenser. |
| NOTICE |
| Do not place anything on top of the ice dispenser to obstruct the ventilation louver. |
| IMPORTANT |
| Normal operating ambient temperature should be within 5°C to 40°C. Normal operating ambient temperature should be within 5°C to 35°C. Operation of the ice dispenser, for extended periods, outside of these normal temperature ranges may affect production capacity. |
| Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required. |

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Top View Rear 15cm Left 5cm ICE DISPENSER Front 5cm Right 5cm
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Side View Top 15cm Front ICE DISPENSER 15cm Rear5. INSTALLATION
| ▲CAUTION |
| Incorrect installation can cause harm to people, animals or other items, for which the manufacturer cannot be held responsible. |
* Place the ice dispenser on a firm level surface at counter top height.
6. ELECTRICAL CONNECTIONS
| ⚠WARNING |
| THIS APPLIANCE MUST BE EARTHEDThis ice dispenser requires an earth that meets the national and local electrical code requirements. |
| To prevent possible severe electrical shock to individuals or extensive damage to the unit, install a proper earth wire to the ice dispenser. |
| Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken. |
* This appliance requires a separate 220 - 240VAC, 10A supply. The electrical supply must be protected by a suitable circuit breaker.
* The main control box fuse is rated at 5A and should only be replaced by a qualified service engineer.
* Usually an electrical permit and services of a licensed electrician are required.
For the U.K. and the Republic of Ireland only
* The wires in the mains lead are coloured in accordance with the following code:
Green & Yellow = Earth
Blue = Neutral
Brown = Live
As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol ± or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.
* Should the socket outlets in the installation site not be suitable for the plug supplied with your product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.
If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock.
* The non-rewirable plug must never be used without a fuse cover being fitted.
The correct replacement for the detachable fuse cover is identifiable from the manufacturer's reference number stamped on the plug.
Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.
Fuses should be rated at 10A and approved to BS 1362.
7. WATER SUPPLY AND DRAIN CONNECTIONS
WARNING
Connect to potable cold water supply only.
* The connections to the mains water supply must be made in accordance with the countries' current requirements of the Water Supply or Water Fittings Regulations.
* Icemaking water must be potable water. Where scaling can be caused by water quality, installation of an external filter or softener is recommended. Contact your local water treatment professional or Hoshizaki service agent.
* Water supply pressure should be minimum 0.05 MPa (0.5 bar) and maximum 0.78 MPa (7.8 bar). If the pressure exceeds 0.8 MPa (8 bar), use a proper pressure reducing valve. Do NOT throttle back the supply tap.
* A plumbing permit and services of a licensed plumber may be required in some areas.
* The ice dispenser drain is gravity flow, so ensure drain hose has an adequate pitch or fall.
* Drain lines should not be installed directly to the sewer system. A vertical air gap of a minimum of 5 cm should be between the end of the drain hoses from the ice dispenser and the floor drain.
* Be sure to use the new hose-sets supplied with the appliance. Do not reuse any old hose-sets.

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5cm air gap Floor Drain1) Attach angled end of white inlet hose (accessory) to the G3/4 fitting on the rear of the ice dispenser as indicated ensuring rubber sealing washer is correctly positioned. Hand tighten sufficiently to provide leak free joint.
2) Attach the other end of inlet hose to the water tap, noting washer is correctly positioned before hand tightening as above.
3) By means of a suitable spanner or wrench, tighten the Rc1/2-G3/4 nipple (accessory) into the R1/2 fitting on the rear of the ice dispenser as indicated. P.T.F.E. tape and/or a suitable sealing compound should be used to obtain a leak free joint.
Note: Jointing compounds should be approved and suitable for potable water use.
4) Attach grey flexible outlet hose (accessory) to free end of Rc1/2-G3/4 nipple as indicated, confirming fitment of rubber washer before finally hand tightening the joint. This hose can be cut to length as necessary to suit position of main drain.

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Water Supply Inlet G3/4 Inlet Hose Drain Outlet R1/2 Rc1/2-G3/4 Nipple Outlet Hose
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Water Supply Tap Inlet HoseII. OPERATING INSTRUCTIONS
| △CAUTION | |
| Do not put your hands into the spout. The icemaking mechanism may suddenly move, resulting in injury. | ![]() |
| NOTICE |
| All parts are factory-adjusted. Improper adjustments may result in failure. |
| If the unit is turned off, wait for at least 3 minutes before restarting the ice dispenser to prevent damage to the compressor. |
| △HYGIENE |
| This ice dispenser is designed to produce edible ice. To keep the ice dispenser hygienic, follow the instructions in “III. 1. CLEANING”. |
1. START UP
1) Open the water tap.
2) Plug in the ice dispenser to start the automatic and continuous icemaking process.
3) Press the push button and check for proper ice dispensing action after 30 - 60 minutes.
2. PREPARING THE ICE DISPENSER FOR LONG STORAGE
| NOTICE |
| This ice dispenser will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the ice dispenser when air temperature is below zero. |
| △HYGIENE |
| When shutting down the ice dispenser for two or more days, drain the ice dispenser to prevent contamination in the water circuit. |
1) Close the water tap.
2) Dispense all ice from the storage bin. Remove the inlet hose from the water tap, and drain the hose.
3) Unplug the machine from the power socket.
4) Replace the plug in the power socket and after 30 seconds unplug it again. This will automatically drain the water inside the machine.
III. MAINTENANCE
1. CLEANING
| ⚠WARNING |
| Before carrying out any cleaning or maintenance operations, unplug the ice dispenser from the electrical supply network. |
| This appliance must not be cleaned by use of a water jet. |
| ⚠CAUTION |
| When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent potential health problems. |
| NOTICE |
| Ask a trained service person to clean and sanitise the ice dispenser water system at least twice a year and to check and clean the condenser at least once a year. |
| To prevent possible damage, do not clean the plastic parts with water above 40°C or in a dishwasher. |
[a] Exterior
Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.
[b] Air Filter
Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged, the ice dispenser's performance will be reduced. Remove and clean the air filter at least twice per month by using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air filter. Rinse and dry the air filter thoroughly, and place it in position.
NOTICE
After cleaning, be sure to place the air filter back in position.

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Drain Cassette Air Filter[c] Drain Cassette
At least once a day, pull out the drain cassette and clean it with warm water and a neutral cleaner.
2. BEFORE CALLING FOR SERVICE
| ⚠WARNING |
| Do not damage the refrigerant circuit. |
If the ice dispenser does not work properly or does not work at all, before calling for service, check that:
* The power is supplied to the unit.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.
3. DISPOSAL
Comply with local regulations regarding disposal of this appliance and its refrigerant gas.
Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

4. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the “warranty period”. The warranty shall be effective for two years from the date of installation. Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:
Europe, Middle East, Africa
Hoshizaki UK - UK, Ireland
TEL: +44 845 456 0585
FAX: +44 132 283 8331
uksales@hoshizaki.co.uk
Hoshizaki Middle East - Middle East
TEL: +971 48 876 612
FAX: +971 48 876 613
sales@hoshizaki.ae
Hoshizaki Deutschland - Germany, Switzerland, Austria
TEL: +49 2154 92810
FAX: +49 2154 928128
info@hoshizaki.de
Hoshizaki France - France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Iberia - Spain, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
Hoshizaki Europe B.V. - all other countries within Europe and Africa
TEL: +31 20 6918499
FAX: +31 20 6918768
sales@hoshizaki.nl
Asia, Oceania
Hoshizaki Singapore
TEL: +65 6225 2612
FAX: +65 6225 3219
Hoshizaki Hong Kong
TEL: +852 2866-2108
FAX: +852 2866-2109
Hoshizaki Taiwan
TEL: +886 2 2706 8818
FAX: +886 2 2708 7999
Hoshizaki Lancer
TEL: +61 8 8268 1388
FAX: +61 8 8268 1978
SPECIFICATIONS
| Model DSM-12DE | |
| Type Air-cooled, shuttle ice | |
| Power Supply 1 phase 220-240V 50Hz | |
| Electric Consumption 200W | |
| Ice Production per 24h 13kg (ambient 10°C, water 10°C) | |
| Dimensions 180mm(W) x 527mm(D) x 695mm(H) | |
| Refrigerant R134a, 0.080kg | (GWP: 1430, CO2: 0.114t) |
| Insulation Foam Blowing Agent HFO-1233zd(E) | |
| Weight Net: 26kg (Gross: 28kg) | |
| Ambient Temp 5 - 40°C | |
| Water Supply Temp 5 - 35°C | |
| Water Supply Pressure 0.05 - 0.78 MPa (0.5 - 7.8 bar) | |
| Voltage Range Rated voltage ± 6% | |
This product includes a hermetically sealed refrigeration system that contains fluorinated greenhouse gases.
INFORMATIONS DE SECURITE IMPORTANTES
Marron = Sous tension
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Illustration of a hand using a tool to clean or store items, with a cross mark indicating inspection (no text or symbols present)AVIS
Hoshizaki France - France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Iberia - Espagne, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
