DIM-40DE-HC - Beer dispenser Hoshizaki - Free user manual and instructions
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USER MANUAL DIM-40DE-HC Hoshizaki
(original instructions)
NOTICE D'UTILISATION
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Line drawing of a tall industrial refrigerator with cooling unit and side-mounted door (no text or symbols)DIM-40DE-HC
ENGLISH
IMPORTANT SAFETY INFORMATION .... 1
I. INSTALLATION INSTRUCTIONS 3
- CONSTRUCTION 3
- ACCESSORIES 3
- UNPACKING....3
- LOCATION 4
- INSTALLATION....5
- ELECTRICAL CONNECTIONS 5
- WATER SUPPLY AND DRAIN CONNECTIONS....6
II. OPERATING INSTRUCTIONS....7
- START UP 7
- ICE DISPENSING....7
- PREPARING THE ICE DISPENSER FOR LONG STORAGE....8
III. MAINTENANCE....8
- CLEANING 8
- BEFORE CALLING FOR SERVICE....9
- DISPOSAL 9
- WARRANTY....9
SPECIFICATIONS....10
FRANCAIS
INFORMATIONS DE SECURITE IMPORTANTES....11
I. CONSIGNES D'INSTALLATION 13
- CONSTRUCTION 13
- ACCESSOIRES 13
- DEBALLAGE....13
- EMPLACEMENT 14
- INSTALLATION....15
- BRANCHEMENTS ELECTRIQUES....15
- BRANCHEMENTS D'ARRIVEE ET DE VIDANGE D'EAU 16
II. CONSIGNES D'UTILISATION....17
- MISE EN MARCHE....17
- DISTRIBUTION DE GLACONS 18
- PREPARATION DU DISTRIBUTEUR DE GLACONS EN VUE D'UN ENTREPOSAGE DE LONGUE DUREE 18
III. MAINTENANCE....18
- NETTOYAGE....18
- AVANT D'APPELER UN REPARATEUR 19
- MISE AU REBUT 20
- GARANTIE....20
SPECIFICATIONS....21
DEUTSCH
IMPORTANT SAFETY INFORMATION
Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.
| ▲WARNING | Indicates a hazardous situation which, if not avoided, could result in death or serious injury. |
| ▲CAUTION | Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. |
| NOTICE | Indicates a hazardous situation which, if not avoided, could result in damage to the unit. |
| ▲HYGIENE | Indicates important precautions for hygiene and food safety. |
| IMPORTANT | Indicates important information about the use and care of the unit. |
This icemaker uses HFC-free refrigerant (propane) that is a non-ozone-depleting and environmentally sustainable material having very low global warming potential.
| ⚠WARNING |
| This icemaker contains flammable refrigerant in its cooling unit; installation, handling, servicing and disposal must therefore only be carried out by authorized technicians. |
| The refrigerant contained in this icemaker is flammable and sealed in the refrigeration system. Although the refrigerant does not leak out under normal usage, take utmost care when handling this icemaker so as not to cause any damages to the system. |
| In the case of accidental damage to the refrigeration system causing refrigerant leak:* Do not create a source of ignition in the area.* Do not operate electrical switches or plugs in the area.* Do not use naked flame.* Immediately ventilate the area by opening doors and/or windows.* Call service engineer. |
| IMPORTANT | |
| This booklet is an integral and essential part of the product and should be kept and preserved by the user. | |
| Please read carefully the guidelines and warnings contained herein as they are intended to provide the installer/user with essential information for the proper installation and the continued safe use and maintenance of the product. | |
| Please preserve this booklet for any further consultation that may be necessary. | |
| ▲WARNING | |
| This is a commercial ice dispenser, and should be destined only to be used for the purpose for which it has been expressly designed.Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use. | |
| The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer's instructions. | |
| Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. | |
| Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. | |
| The use of any electrical appliance involves the observance of some fundamental rules. In particular:* Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the ice dispenser.* Do not damage the power cord or pull it in order to disconnect the ice dispenser from the electrical supply network.* If the supply cord is damaged, it must be replaced by a replacement cord which is available from Hoshizaki Parts/Service Centres.* Do not touch the electrical parts or operate the switches with damp hands.* This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.* Children shall not play with the appliance.* Cleaning and user maintenance shall not be made by children without supervision.* Do not attempt to modify the ice dispenser. Only qualified personnel may disassemble or repair the appliance. | |
| When positioning the appliance, ensure the supply cord is not trapped or damaged. | |
| Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. | |
| To avoid a hazard due to instability of the appliance, it must be fixed in accordance with the instructions. | |
![]() | The meaning of this ISO 7010 W021 symbol is:Warning: Risk of fire |
I. INSTALLATION INSTRUCTIONS
1. CONSTRUCTION

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Front Panel Storage Bin Pilot Lamp Spout Ice Station Air Filter Louver Push Button Power SwitchIMPORTANT
Do not remove any service panel secured with screws. Access to the service area is restricted to persons having knowledge and practical experience of the appliance, in particular as far as safety and hygiene are concerned.
2. ACCESSORIES
| Instruction Manual 1 | |
| Inlet Hose 1 | |
| Outlet Hose 1 | |
| Leg 4 | |
| Brace 2 | |
| Mounting Screw 2 | |
| Connector Cover 1 |

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Instruction Manual Inlet Hose Outlet HoseLeg Brace Mounting Screw Connector Cover

3. UNPACKING
▲WARNING
Children should not be allowed in reach of the packaging elements (plastic bags and expanded polystyrene) as they are potential sources of danger.
CAUTION
Do not lift or manoeuvre the carton by using the shipping bands.
When moving the unit by hand, observe local/national regulations and hold the unit from its base during lifting.
Always wear protective gloves when carrying the unit.
When handling the carton or the unpacked unit, work in pairs to prevent injury.
NOTICE
Remove shipping carton, tape(s) and packing. If packing material is left in the ice dispenser, it will not work properly.
1) After removing the packaging, make sure that the ice dispenser is in good condition. If in doubt, please do not use the ice dispenser and contact a professionally qualified person.
2) Remove the protective plastic film from the exterior. If the ice dispenser is exposed to the sun or to heat, remove the film after the ice dispenser cools.
3) Remove the package containing the accessories. Check the contents according to "2. ACCESSORIES".
4) Unscrew and lift off the front panel.
5) Remove the shipping tape holding the bin control switch inside.

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Bin Control Switch Front Panel Screw4. LOCATION
▲WARNING
This ice dispenser is not intended for outdoor use.
The ice dispenser should not be located next to ovens, grills or other high heat producing equipment.
This appliance is not suitable for installation in an area where a water jet could be used.
To avoid a hazard due to instability of the appliance, the location should provide a firm and level foundation for the ice dispenser.
NOTICE
Do not place anything on top of the ice dispenser or in front of the louver.
IMPORTANT
The recommended operating ambient temperature is within 1^ C to 40^ C. But this ice dispenser is capable of operating at 43^ C. Water connection is cold water only. Operation of the ice dispenser, for extended periods, outside of these normal temperature ranges may affect production capacity.
Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required.

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Side View Top 20cm Front ICE DISPENSER 10cm RearIn some high humidity environments, condensation may form inside the machine and drip onto the floor. Do not install where the floor can be affected by water.
Avoid prolonged exposure of the appliance to direct sunlight.
5. INSTALLATION
| ▲CAUTION |
| Incorrect installation can cause harm to people, animals or other items, for which the manufacturer cannot be held responsible. |
| The appliance is only to be installed in locations where it can be overseen by trained personnel. |
* Place the ice dispenser in the selected permanent location.
* Adjust the four legs on the bottom (adjustable up to 4.5 cm) to have the ice dispenser perfectly horizontal. Use a spirit level.
* Secure the ice dispenser to the wall by using the braces (accessories) and mounting screws (not supplied). Bend the braces according to the installation condition.

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Adjustable Leg
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Brace Screw (M4) Machine Mounting Screw6. ELECTRICAL CONNECTIONS
| ▲WARNING |
| THIS APPLIANCE MUST BE EARTHEDThis ice dispenser requires an earth that meets the national and local electrical code requirements. |
| To prevent possible severe electrical shock to individuals or extensive damage to the unit, install a proper earth wire to the ice dispenser. |
| Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken. |
* This appliance requires a separate 220 - 240VAC, 10A supply. The electrical supply must be protected by a suitable circuit breaker.
* The main control box fuse is rated at 5A and should only be replaced by a qualified service engineer.
* Usually an electrical permit and services of a licensed electrician are required.
For the U.K. and the Republic of Ireland only
WARNING: Only qualified personnel may disassemble or modify the appliance.
* The wires in the mains lead are coloured in accordance with the following code:
$$ \text { Green } \& \text { Yellow } = \text { Earth } $$
$$ \text { Blue } = \text { Neutral } $$
$$ \text { Brown } = \text { Live } $$
As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in the plug, proceed as follows:
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol 12 or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.
* Should the socket outlets in the installation site not be suitable for the plug supplied with the product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.
If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock.
* The non-rewirable plug must never be used without a fuse cover being fitted.
The correct replacement for the detachable fuse cover is identifiable from the manufacturer's reference number stamped on the plug.
Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.
Fuses should be rated at 13A and approved to BS 1362.
7. WATER SUPPLY AND DRAIN CONNECTIONS
WARNING
Connect to potable cold water supply only.
* The connections to the mains water supply must be made in accordance with the countries' current requirements of the Water Supply or Water Fittings Regulations.
* Icemaking water must be potable water. Where scaling can be caused by water quality, installation of an external filter or softener is recommended. Contact your local water treatment professional or Hoshizaki service agent.
* Water supply pressure should be minimum 0.07 MPa (0.7 bar) and maximum 0.78 MPa (7.8 bar). If the pressure exceeds 0.78 MPa (7.8 bar), use a proper pressure reducing valve. Do NOT throttle back the supply tap.
* A plumbing permit and services of a licensed plumber may be required in some areas.
* The ice dispenser drain is gravity fed, so ensure the drain hose has an adequate pitch or fall.
* Drain lines should not be installed directly to the sewer system. A vertical air gap of a minimum of 5 cm should be between the end of the drain hoses from the ice dispenser and the floor drain.
* Be sure to use the new hose-sets supplied with the appliance. Do not reuse any old hose-sets.

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5cm air gap Floor Drain1) Attach the angled end of flexible inlet hose (accessory) to the R3/4 fitting on the rear of the ice dispenser as indicated, ensuring rubber sealing washer is correctly positioned. Hand tighten sufficiently to provide leak free joint.
2) Attach the other end of inlet hose to the water supply tap, noting that the washer is correctly positioned before hand tightening as above.
3) Attach the grey flexible outlet hose (accessory) to the R3/4 fitting as indicated, confirming fitment of rubber washer before finally hand tightening the joint. The hose can be cut to length as necessary to suit position of main drain.

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Water Supply Inlet R3/4 Inlet Hose Drain Outlet R3/4 Outlet Hose
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Water Supply Tap Inlet HoseII. OPERATING INSTRUCTIONS
| NOTICE |
| All parts are factory-adjusted. Improper adjustments may result in failure. |
| If the unit is turned off, wait for at least 3 minutes before restarting the ice dispenser to prevent damage to the compressor. |
| △HYGIENE |
| This ice dispenser is designed to produce edible ice. To keep the ice dispenser hygienic:* Keep the ice station clean. Clean it by using a neutral cleaner and rinse thoroughly.* The storage bin is for ice use only. Do not store anything else in the bin nor use other electrical appliances in the bin.* Ask a professionally qualified person to clean the storage bin before use.* The ice station is designed for a cup, glass or other small container to be placed to receive ice from the dispenser. Do not place anything else on the ice station. |
1. START UP
1) Open the water tap.
2) Plug in the ice dispenser, and turn on the power switch to start operation.
3) After 30 - 60 minutes, press the push button and check for proper ice dispensing action.
| IMPORTANT |
| When water supply is off or water pressure is too low, the ice dispenser will produce no ice or abnormal ice. Always ensure proper water supply. |
2. ICE DISPENSING
* Press the push button to dispense ice.
* Do not press the push button for more than 5 minutes. (If pressed for longer than 5 minuets, the dispensing function will temporarily cease to work. This feature is to help prevent damage to the machine.)
3. PREPARING THE ICE DISPENSER FOR LONG STORAGE
| NOTICE |
| This ice dispenser will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the ice dispenser when air temperature is below zero. |
| △HYGIENE |
| When shutting down the ice dispenser for two or more days, drain the ice dispenser to prevent contamination in the water circuit. |
1) Close the water tap. Remove the inlet hose from the water tap, and drain the hose.
2) Dispense all ice from the storage bin.
3) Turn off the power switch, and unplug the ice dispenser.
4) Ask a professionally qualified person to drain the ice dispenser.
III. MAINTENANCE
1. CLEANING
| ▲WARNING |
| Before carrying out any cleaning or maintenance operations, unplug the ice dispenser from the electrical supply network. |
| This appliance must not be cleaned by use of a water jet. |
| ▲CAUTION |
| When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent potential health problems. |
| NOTICE |
| Ask a trained service person to clean and sanitise the ice dispenser water system at least twice a year and to check and clean the condenser at least once a year. |
| To prevent possible damage, do not clean the plastic parts with water above 40°C or in a dishwasher. |
[a] Machine and Bin Exterior
Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.
[b] Air Filter
Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged, the ice dispenser's performance will be reduced. Remove and clean the air filter(s) at least twice per month:
1) Slide the air filter out of the filter guide in the louver.
2) Clean the air filter using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air filter.
3) Rinse and dry the air filter thoroughly.
![Hoshizaki DIM-40DE-HC - [b] Air Filter - 1](/content/2026/04/678269/images/741d35003fc82be02c4c18db31b88fdad3c2d7375b1eb3ec6ba0ccb1d7ca10e3.jpg)
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Air Filter Louver| NOTICE |
| After cleaning, be sure to place the air filter back in position. |
[c] Icemaking Water System
To keep the ice dispenser hygienic, periodic cleaning of the icemaking water system is recommended. Always ask a trained service person to clean the water system.
2. BEFORE CALLING FOR SERVICE
| ▲WARNING |
| Do not damage the refrigerant circuit. |
[a] Error Code Indication
| ▲WARNING |
| If the error code “E” is indicated on the display, there is a possibility of gas leaks. Do not touch the unit. Ventilate the area and immediately call for service. |
| Code | Possible Cause |
| E1 | Freeze error. |
| E2 | Defrost error. |
| EE | Other error. |
[b] No Error Code Indication
If the ice dispenser does not work properly or does not work at all and no error code is indicated on the display, before calling for service, check that:
* The power is supplied to the unit and the power switch is turned on.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.
3. DISPOSAL
Comply with local regulations regarding disposal of this appliance and its refrigerant gas.
Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

4. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the “warranty period”. The warranty shall be effective for two years from the date of installation. Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:
Europe, Middle East, Africa
Hoshizaki UK - UK, Ireland
TEL: +44 845 456 0585
FAX: +44 132 283 8331
uksales@hoshizaki.uk
Hoshizaki Middle East - Middle East
TEL: +971 48 876 612
FAX: +971 48 876 613
sales@hoshizaki.ae
Hoshizaki Deutschland - Germany, Switzerland, Austria,
Poland, Czech Republic, Slovakia
TEL: +49 5121 697370
FAX: +49 5121 6973719
Hoshizaki Benelux - Netherlands, Belgium, Luxembourg
Tel: +31 85 018 83 70
info@hoshizaki.nl
Hoshizaki France - France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Italia - Italy
TEL: +39 344 0616467
TEL: +39 348 3022156
info@hoshizaki.it
Hoshizaki Iberia - Spain, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
Hoshizaki Europe B.V. - all other countries within Europe and
Africa
TEL: +31 20 6918499
FAX: +31 20 6918768
sales@hoshizaki.nl
Asia, Oceania
Hoshizaki Singapore
TEL: +65 6225 2612
FAX: +65 6225 3219
sales@hoshizaki.com.sg (Sales)
serviceadmin@hoshizaki.com.sg (Technical support)
Hoshizaki Hong Kong
TEL: +852 2866 2108
FAX: +852 2866 2109
Hoshizaki Taiwan
TEL: +886 2 2706 8818
FAX: +886 2 2708 7999
Hoshizaki Lancer
TEL: +61 8 8268 1388
FAX: +61 8 8268 1978
SPECIFICATIONS
| Model DIM-40DE-HC | |
| Type Air-cooled, cube ice | |
| Power Supply 1 phase 220 - 240V 50Hz | |
| Electric Consumption 280W | |
| Ice Production per 24h 39kg (5mm) / 43kg (15mm)(ambient 10°C, water 10°C) | |
| Dimensions 350mm(W) x 526mm(D) x 1600mm(H) | |
| Refrigerant R290, 75g | |
| Insulation Foam Blowing Agent HFC-free | |
| Weight Net: 59kg (Gross: 70kg) | |
| Ambient Temp 1 - 40°C | |
| Water Supply Temp 5 - 35°C | |
| Water Supply Pressure 0.07 - 0.78 MPa (0.7 - 7.8 bar) | |
| Voltage Range Rated voltage ± 6 / 10% | |
| A-weighted Sound Pressure Level | Below 70 dB |
INFORMATIONS DE SECURITE IMPORTANTES
Marron = Sous tension
Hoshizaki France - France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Italia - Italie
TEL : +39 344 0616467
TEL : +39 348 3022156
info@hoshizaki.it
Hoshizaki Iberia - Espagne, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
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