34895 - Intercom CHACON - Free user manual and instructions

Brand	Chacon
Model	34895
Category	Intercom
Intercom type	2-wire hands-free
Screen	7 inch TFT LCD touchscreen, resolution 1024x600 pixels
Camera	2 MP color CMOS, resolution 1920x1080 pixels, infrared night vision up to 3 m
Audio function	Built-in microphone and speaker, two-way communication
Video door phone function	Video call, visitor identification
Door opening	Electric control 12 V 1 A (1-5 seconds), dry contact for gate
Power supply	Adapter 24 V DC, 1.5 A, 36 W (model HOIOTO ADS-40FSI-19)
Consumption	Outdoor unit < 10 W, indoor unit < 8 W
Connectivity	WiFi WPA-PSK/WPA2-PSK, TCP/IP, RTSP
Mobile app	Compatible with Guarding Vision app (Android and iOS)
Smart features	Auto answer, voice message
Ringtone memories	3 melodies
Conversation duration	90 to 120 seconds
Encryption	AES128 for communication security
Outdoor protection	IP65 (outdoor unit)
Operating temperature	-40°C to +55°C
Outdoor unit weight	1044 g
Indoor unit weight	624 g
Cable	Max length 100 m, section 1.5 mm²
Installation	Surface or flush mounting for outdoor unit, wall mount for screen
Maintenance and cleaning	Clean screen and lenses with a soft dry cloth. Do not use abrasive products.
Security	Administrator password required for settings. AES128 encryption for communications.
Spare parts and repairability	Contact Chacon customer service for spare parts.
General information	Compliant with RED directive 2014/53/EU. Declaration of conformity at chacon.com/conformity.

Frequently Asked Questions - 34895 CHACON

How to install the outdoor unit?

Follow chapter 3 of the manual. For surface mounting, drill 4 holes for the canopy, insert wall plugs, fix the visor, pass the cable and connect it to the screen. For flush mounting, use the provided flush-mount box. Ensure the screen is not powered before connecting the cables.

How to connect the two units?

Connect the cable from the outdoor unit to the screen via the 2-WIRE connectors (red and black) as indicated in chapter 4. Use a small flathead screwdriver to press the button and insert the wires. Wait 1 minute after connecting before powering on the screen.

How to set the administrator password?

On first power-up, a setup wizard guides you. Choose a strong password (8 characters minimum with uppercase, lowercase, numbers and special characters). Write it on the back of the screen as it will be required for any parameter change.

How to connect the video door phone to WiFi?

On the home screen, go to Settings > WiFi icon. Select your network from the list and enter the password. WiFi connection is only needed for remote use via the Guarding Vision app. Supported encryption is WPA-PSK/WPA2-PSK.

How to use the Guarding Vision app?

Download the Guarding Vision app from the Play Store or App Store. Create an account, then add the device by scanning the QR code (Settings > Configuration > Guarding Vision Settings) or by manually entering the serial number (Settings > Device Information). The default device password is 123456 and the default verification code is ABCDEF.

How to adjust the door opening?

Door opening is done via an electric control 12V 1A (duration adjustable from 1 to 5 seconds). For a gate, use the dry contact NO/NC (1 second). Connections are made on the LOCK1 and LOCK2 terminals of the outdoor unit. Refer to the corresponding diagram in the manual (Lock + Gates, 2 Gates or 2 Lock).

What to do if the two units do not connect?

Check that the cables are properly secured (use a flathead screwdriver to push the wires in). Wait for the SIR icon to appear at the top right of the screen. Otherwise, perform a reset by pressing the reset button via configuration and restart the wizard. Do not enter a serial number during connection, it is automatic.

How to perform a factory reset?

In settings, look for the reset option. Press the reset button with a thin object (like a paperclip) or via the configuration menu. After the reset, the setup wizard will reappear. Note that this erases all settings.

What are the specifications of the power adapter?

The supplied adapter is brand HOIOTO, model ADS-40FSI-19. It provides an output voltage of 24 V DC with a current of 1.5 A and a power of 36 W. Input voltage is 100-240 V AC, 50-60 Hz. Efficiency is 89.9% in active mode.

How to clean and maintain the video door phone?

Clean the screen and camera with a soft dry cloth. Do not use abrasive products or solvents. For the outdoor unit, ensure it remains clean for good infrared performance. Disconnect the power before any cleaning.

USER MANUAL 34895 CHACON

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4.1 Buitenunit

4.2 Scherm

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4.1 Unidad exterior

4.2 Pantalla

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4.2 Ecră

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4.1 Unità esterna

4.2 Display

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Step 1

Step 3

Step 4

EN. If in doubt about the installation, contact a professional.

Please take note before installation!

Check that these points are respected

1. Make sure that the cables between the 2 units are well connected (see chapter 4 of the manual)
2. Follow the steps of the configuration wizard (see chapter 5 of the manual)
3. Wait for the 2 units to connect automatically

At the top right of your screen, you will see 3 types of icons that scroll successively:

• No device is connected
• Connection failure
• SIR Connection between the 2 units

The videophone is functional as soon as the icon SIR is visible in your screen on the top right.

If this is not the case, please do a reset by pressing ⏻ on your screen via the configuration and go back to step 1.

To help you with your installation, you will find below our installation help videos: https://www.youtube.com/watch?v=yxAeUNXFIBE

1. Package contents

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2. Description of the product

2.1 Exterior unit 2.2 Connectors

1 Microphone
2 Call indicator
3 Call in progress
4 Door open indicator
5 Camera
6 Infrared
7 Speaker
8 Anti-theft button
9 Call button

A1 NC1 Normally Closed
A2 ND1 Normally Open
A3 COM Common
A4	NC2 Normally Closed
A5	NO2 Normally Open
A6 GND Neutral
A7	AIN1	Entrance alarm 1
A8 A	N2 Entrance alarm 2
A9	12V OUT	12 V outlet for electric bolt
A10	GND Neutral
A11 2-WIRE Red cable inner board
A12	2-WIRE	Black cable inner board

2.3 7" Screen

1 Microphone
2 Exterior unit connector
3 24V power connector or power cable from electrical panel
4 Speaker

3. Mounting the videophone

3.1 Exterior unit

Before you start

• Make sure there is no power supply to the screen.
• Connect the cable for the exterior unit before mounting

A. No flush-mounting

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1) Make a space in your wall large enough to fit the protective cover (Dimensional diagram)
2) Insert the pins into the holes and fix the protective cover using the screws provided.
3) Pass the cable through
4) Connect the screen wire to the outdoor unit. Make sure that the 2 units are correctly connected. (Diagram - 2 units)
5) Before attaching the outdoor unit to the protective cover, connect the wires. Refer to the different diagrams and connect the one that corresponds to your house (Diagram Lock + Gates - 2 Gates - 2 Lock)
6) Use the screws provided to fix the exterior unit to the protective cover

B. Flush mounting

1) Make a space in your wall large enough to fit the flush-mounting box
2) Make 4 holes in line with the position show on the flush-mounting box (Dimensional diagram)
3) Insert the pins into the holes and fix the flush-mounting box using the screws provided.
4) Pass the cable through
5) Connect the screen wire to the outdoor unit. Make sure that the 2 units are correctly connected. (Diagram - 2 units)
6) Before attaching the outdoor unit to the flush-mounting box, connect the wires. Refer to the different diagrams and connect the one that corresponds to your house (Diagram Lock + Gates - 2 Gates - 2 Lock)
7) Use the screws provided to fix the exterior unit to the flush-mounting box

3.2 7" Screen

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1) Make 4 holes in line with positions shown on the wall bracket.
2) Make a hole in your wall to hide the electrical domino
3) Insert the pins into the holes and fix the wall bracket using the screws provided.
4) Connect the power cable and the outdoor unit wire (to do this you must use a terminal block between the 2 connectors to connect the screen to the outdoor unit).
5) Place the screen on the wall bracket as described in the picture.

4. Connection of the 2 units

Diagram of a connector with pins and a cable, no text or symbols present

4.1 Outdoor unit

Note: A small flat screwdriver is required to connect the wires. Press the button (☑) with the flat screwdriver to insert the cables. Connect the cable that will connect the outdoor unit to the display. (Check that the cables between the 2 units are well connected).

4.2 Screen

1. Clip on the 24V power connector (*)
2. Clip on the outdoor unit connector

Diagram showing wiring connection between a device panel and a terminal block (no text or symbols present)

1. Connect the cable that links the 2 units
2. Connect to power supply

(*) Additional option for powering the display.

Power cable for electrical panel

You can connect the power of your videophone directly to your electrical panel. You need to install a modular transformer (not included). The specific power cable is provided to allow you this type of installation. For more information, see our installation videos.

Please wait 1 minute before turning on the screen

5. Inicial configuration

5.1 Configuration wizard

The first time you turn on the display, a wizard will guide you to configure the main settings of your videophone.

Please follow these steps before using the device.

Step 1

Turn on the screen. An activation page will appear. Choose an administrator password for later access to the configuration menu.

Press OK to activate it.

ATTENTION: Please write down your password somewhere! (at the back of the screen). You will be asked for it every time you want to change a setting.

We recommend that you create a strong password of your choice (using a minimum of 8 characters, including at least three types of the following categories: uppercase letters, lowercase letters, numbers and special characters) to increase the security of your product.

Password: ....

Step 2

Select your language

(This step will have to be reconfirmed later by going through the configuration again so that both units have the same language).

Step 3

Configure a local network between the interior and exterior units.

We advise that you do not select the DHCP option and you stick to the default settings.

Step 4

You can find out the stage number and the unit number if you are installing multiple devices within a network.

This option is optional.

Step 5

Please wait 1 minute, until the outdoor unit is detected.

Attention! If the cables are correctly connected, the connection between the 2 units will be made automatically.

It is not necessary to enter a serial number.

If the connection does not work, please follow the help instructions provided via this link: https://www.youtube.com/watch?v=njqwbwLijlo

5.2 Connection to the wireless network

You do not have to connect your unit to the wireless network. It is only used to add it into the smartphone app for remote control purposes.

Select the settings menu from the home screen

Then select the Wi-Fi icon 📋 from the left-hand menu.

Select your network from the drop-down list

6. Installing the app

The application is available for Android and iOS.

Search for and install the “Guarding Vision” app on Android Play Store or Apple Store, depending on the model of your smartphone.

Open the application and create a user account by following the on-screen instructions.

6.1 Set-up via QR code

Select the settings menu from the home screen on your videophone monitor

Then select the configuration icon

Go to "Guarding Vision service parameters" to record the unit's QR code.

In the “Guarding Vision” app on your smartphone, select the “+” icon in the top right corner.

Select "Analyse code" from the drop-down menu.

Use your camera to scan the QR code on the videophone screen.

6.2 Manual set-up

Select the settings menu from the home screen on your videophone monitor

Then select the configuration icon

Go to "Information on the device" to record the serial number of the device.

In the “Guarding Vision” app on your smartphone, select the “+” icon in the top right corner.

Select "Add manually" from the drop-down menu.

Enter the serial number shown on the screen of your videophone.

Note:

The default password for your device is 123456

The default verification code for your device is ABCDEF

7. Special features of the videophone

7.1 In case of absence

With the «automatic answer» option, the videophone informs the visitor that it is busy, and gives him the possibility to leave a voice message.

8 Specifications

General
Intercom type 2 wires - hands-free
Operating temperatures -40 - +55°C
Storage temperature -40 - +55°C
Cable length and cross-section from 0 to 100 m / section: 1.5 mm2
Protection type (exterior unit) IP65
Specifications
Adapter brand HOIOTO
Adapter model number ADS-40FSI-19 24036EPG
Input voltage 24DC
Input AC frequency 100-240V - 50-60Hz
Output voltage 24,0V DC
Output current 1,5A
Output power 36W
Efficiency at medium active mode 89,9%
Efficiency at low load (10%) 84,7%
Power consumption at no load 0,07W
Power consumption	Exterior unit < 10W ; Interior unit < 8W
Number of melodies	3
Talk time	From 90s to 120s
Audio frequency	500. ~ 8k. Hz
Screen type	7" TFT LCD touchscreen
Screen resolution	1024 X 600 Pixels
Camera type 2MP Colour CMOS
Camera resolution 1920 X 1080 Pixels
Door opening 12.V - 1A max (1-5 seconds)
Gate opening Contact sec NO/NC (1 second)
WiFi encryption WPA-PSK/WPA2-PSK
Security AES128
Protocols TCP/IP, RTSP, WIFI
Infrared High power LED con ICR
Infrared distance 3 meters
Max eirp 0,07W
Outdoor unit weight 1044g
Indoor unit weight 624g

Direct current (DC)

Alternating current (AC)

For indoor use only

Class II equipment

Polarity of DC power connector

Caution

Operating instructions

Don't throw batteries or out of order products with the household waste (garbage). The dangerous substances that they are likely to include may harm health or the environment. Make your retailer take back these products or use the selective collect of garbage proposed by your city.

Hereby, Chacon, declares that the radio equipment type '34895' is in compliance with the Directive RED 2014/53/EU.

The full test of the EU declaration of conformity is available at the following Internet address: http://chacon.com/conformity

9. Support

www.chacon.com/support

Diagram Connection 2 Wires: 2 Units Diagram Connection 2 Wires: Lock 12V +
Outside Gate

Diagram Connection 2 Wires: 2 Lock 12V/DC Diagram Connection 2 Wires: 2 Outside
Gate

(For further connections, ask a professional for advice).

NOTES