The Barista Pro BES878 - Coffee machine SAGE - Free user manual and instructions

Name: The Barista Pro BES878
Brand: SAGE
Rating: 7.5 (283 reviews)

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USER MANUAL The Barista Pro BES878 SAGE

Before using for the rst time, please ensure that your electricity supply is the same as shown on the rating label on the underside of the appliance. If you have any concerns please contact your local electricity company.

The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current not more than 30mA are recommended. Consult an electrician for professional advice.

Remove and discard any packaging materials safely, before rst use.

To eliminate a choking hazard for young children, discard the protective cover tted to the power plug safely.

Ensure the product is properly assembled before rst use.

This appliance is for household use only. Do not use the appliance for anything other than its intended purpose. Do not use in moving vehicles or boats. Do not use outdoors. Misuse may cause injury.

Position the appliance on a stable, heat resistant, level, dry surface away from the counter edge, and do not operate on or near a heat source such as a hot plate, oven or gas hob. SAGE

we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

A downloadable version of this document is also available at sageappliances.com3

Fully unwind the power cord before operating.

Do not let the power cord hang over the edge of a counter or table. Do not let the power cord touch hot surfaces or become knotted.

Do not leave the appliance unattended when in use.

If the appliance is to be: - left unattended - cleaned - moved - assembled; or - stored Always switch o the espresso machine by pressing the POWER button to OFF. Switch o and unplug from the power outlet.

Regularly inspect the power cord, plug and actual appliance for any damage. If found to be damaged in any way, immediately cease use of the appliance and return the entire appliance to the nearest authorised Sage Service Centre for examination, replacement or repair.

Keep the appliance and accessories clean. Follow the cleaning instructions provided in this book. Any procedure not listed in this instruction booklet should be performed at an authorised Sage Service Centre.

The appliance can be used by children aged 8 or older and persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children should not play with the appliance.

Cleaning of the appliance should not be carried out by children unless they are 8 years or older and under adult supervision.

The appliance and its cord should be kept out of reach of children aged 8 years and younger.

Do not use attachments other than those provided with the appliances.

Do not attempt to operate the appliance by any method other than those described in this booklet.

Do not move the appliance whilst in operation.

Do not use any other liquid apart from cold mains/town water. We do not recommend the use of highly ltered, de-mineralised or distilled water as this may aect the taste of the coee and how the espresso machine is designed to function.4

Never use the appliance without water in the water tank.

Ensure the portalter is rmly inserted and secured into the brewing head before using the machine.

Never remove the portalter during the brewing operation as the machine is under pressure.

Do not place anything, other than cups for warming, on top of the appliance.

Use caution when operating machine as metal surfaces are liable to get hot during use.

Do not touch hot surfaces. Allow the product to cool down before moving or cleaning any parts.

Heating element surface is subject to residual heat after use.

Always ensure the appliance is turned OFF, unplugged at the power outlet and has been allowed to cool before cleaning, attempting to move or storing.

The appliance is not intended to be operated by means of an external timer or separate remote-control system.

The use of attachments not sold or recommended by Sage may cause re, electric shock or injury.

Always turn the appliance to the o position, switch o at the power outlet and unplug at the power outlet when the appliance is not in use.

Any maintenance other than cleaning should be performed by an authorised Sage

Do not use the appliance on a sink drain board.

Do not operate the appliance if it is in an enclosed space, or within a cupboard.

Use caution when descaling as hot steam may be released. Before descaling, ensure drip tray is empty and inserted. Refer to ‘Care & Cleaning’ for further instructions.

Do not operate the grinder without the hopper lid in position. Keep ngers, hands, hair, clothing and utensils away from the hopper during operation.

REGARDING MEMORY STORAGE Please note that in order to better serve our customers, internal memory storage has been imbedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and eciently service your appliance.5

SAVE THESE INSTRUCTIONS

The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip please contact us at privacy@sageappliances.com SPECIFIC INSTRUCTIONS

Filter cartridge should be kept out of reach of children.

Store lter cartridges in a dry place in the original packaging.

Protect cartridges from heat and direct sunlight.

Do not use damaged lter cartridges.

Do not open lter cartridges.

If you are absent for a prolonged period of time, empty the water tank and replace the cartridge. The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council oce. To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.6 A. 250g bean hopper With locking system for easy removal, storage and transfer of coee beans. B. Integrated conical burr grinder C. Grind size selector 30 espresso grind settings from ne to coarse. D. Power button E. Integrated removable 54mm tamper F. Grinder outlet G. Grinding cradle H. 54mm stainless steel portalter With commercial style spouts.

I. Storage tray (located behind drip tray)

For storage of accessories. J. Removable drip tray grid K. Removable drip tray With tray full indicator. L. 2L removable water tank With replaceable water lters to reduce scale and impurities. M. Steam dial Selector control for steam and hot water. N. LCD display With grinding and extracting progress animations. O. Control panel With menu, GRIND AMOUNT/ FILTER SIZE, 1 cup and 2 cup buttons. P. Group head Q. Dedicated hot water outlet For making long blacks and pre-heating cups. R. Extra-tall cup clearance S. 360° swivel steam wand Easily adjusts to the perfect position for texturing milk. Components

1. Stainless steel milk jug

With MIN and MAX markings.

2. Dual wall lter baskets (1 cup & 2 cup)

Use with pre-ground coee.

3. Single wall lter baskets (1 cup & 2 cup)

Use when grinding fresh whole coee beans.

4. Water lter and lter holder

9. Steam wand and lter basket cleaning tool

that come into contact with coee, water and milk are BPA Free.

Sage makes its BPA free claim for this product based on independent laboratory testing performed for all the food contact plastic materials of the product per EU Commission regulation No 10/2011. BPA Free Materials*8 Barista Pro

HEATING SYSTEM Innovative heating system achieves ideal extraction temperature in 3 seconds.

INTEGRATED CONICAL BURR GRINDER

Stainless steel conical burrs maximise ground coee surface area for a full espresso avour. Upper and lower burrs are removable for cleaning.

ADJUSTABLE GRIND SIZE

30 espresso grind settings from ne to coarse for optimal extraction.

ADJUSTABLE GRIND AMOUNT

Adjust the amount of fresh ground coee dosed into the lter basket to suit the neness or coarseness of the grind. AUTOMATIC DOSING The grinder will dispense the required amount of ground coee for a single or double cup dose.

Auto stop for hands free grinding directly into the portalter. THE RAZOR

Electronic PID temperature control for increased temperature stability.

Dedicated hot water outlet for making Long Blacks and pre-heating cups.

LOW PRESSURE PRE-INFUSION

Applies low water pressure at the start of the extraction to gently expand grinds for an even extraction. VOLUMETRIC CONTROL Pre-set 1 & 2 cup volumes, manual over-ride or programmable shot volumes.

Removes excess water from the ground coee in the lter basket after extraction for easy disposal of the coee puck.

With more usable workspace.9

Assembly BEFORE FIRST USEMachine PreparationRemove and discard all labels and packaging materials attached to your espresso machine. Ensure you have removed all parts and accessories before discarding the packaging. Remove the packaging and the plastics bags containing the water lter and water lter holder. Clean the water tank, portalter, lter baskets, milk jug and drip tray using warm water and a gentle dish washing liquid. Rinse well, then dry thoroughly before reassembling.INSTALLING THE WATER FILTER• Remove the water lter and water lter holder from the packaging.• Set the reminder for the next month of replacement. We recommend to replace the lter after 3 months.• Soak the lter in cold water for 5 minutes.• Wash the lter holder with cold water.• Insert the lter into the two parts of the lter holder. Ensure they are connected.• Remove the water tank from the machine. Align the base of the lter holder with the adapter inside the water tank. Push down to lock into place.• Fill the water tank with cold potable water and reattached the machine, ensuring it is properly attached and sitting ush to the back of the machine.• Refer to ‘Care & Cleaning’ on page 18 for further instructions. NOTE DO NOT use highly ltered, demineralised or distilled water in this machine. This may aect the taste of the coee. NOTE For replacement water lters, visit the Sage webpage or contact Sage Customer Service.FILLING THE WATER TANK• Ensure the water lter is securely tted inside the water tank.• Use the handle at the top of the water tank to assist in lifting it up and away from the machine. Refer to Instruction Book for more information. Contact the Breville Customer Service Centre for further assistance. AUS 1300 139 798 NZ 0800 273 845 www.Breville.com.au INSTALL WATER FILTER

Replace water tankAssemble Set date + 2 months Install lter in tank

Soak for5 minutesReplace water lterevery 2 months or60 tank rells

MAXMIN MAXMIN MAX MIN

Fill the water tank with cold potable tap water to below the MAX marking indicated on the side of the water tank. • Replace the water tank back on the machine, pressing down to ensure that it is properly positioned and attached to the machine. Refer to Instruction Book for more information. Contact the Breville Customer Service Centre for further assistance. AUS 1300 139 798 NZ 0800 273 845 www.Breville.com.au INSTALL WATER FILTER

Replace water tankAssemble Set date + 2 months Install lter in tank

Soak for 5 minutes Replace water lter every 2 months or 60 tank rells

MAX MIN MAX MIN MAX MIN NOTE Replace the water daily. The water tank should be lled with fresh, cold tap water before each use.10 Assembly

ATTACHING THE HOPPER

Insert the bean hopper into position on top of the machine. Turn the dial to lock the hopper into place. Fill with fresh coee beans.

A rst use cycle must be completed before the initial use of the machine. The rst use cycle rinses the machine and primes the heating system.

1. Fill the water tank.

2. Ensure machine is fully assembled with the

bean hopper, drip tray and water tank securely attached to the machine.

3. Press the POWER button. The machine will

beep and go into FIRST CYCLE mode.

4. The LCD will display FLUSH and the 1 CUP

button will be illuminated. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

a count down for the remaining time of the rst use cycle.

6. Once complete, the machine will go into

To turn the machine o, press the POWER button. Alternatively, the machine has auto-o, if it is not used for 30 minutes. FILTER BASKETS This machine includes 4 lter baskets; 2 x Single Wall and 2 x Dual Wall. Single Wall lter baskets should be used when grinding fresh whole coee beans. They allow you to experiment with grind, dose and tamp to create a more balanced espresso. Dual Wall lter baskets should be used when using pre-ground coee. They regulate the pressure and help to optimise the extraction regardless of the grind, dose and tamp pressure or freshness. Regardless of whether you use Single Wall or Dual Wall lters baskets, use the 1 CUP basket when brewing a single cup and the 2 CUP basket when brewing two cups or a stronger single cup or mug. You will need to adjust the grind amount and size if switching from a single to a double basket, or vice versa. The provided lter baskets are designed for: 1 CUP basket = approx. 8 – 10g 2 CUP basket = approx. 19 – 22g NOTE You may need to experiment with how much coee is dosed into the lter basket or how long the grinder needs to run to achieve the correct dose. For example; when using a ner espresso grind with the Single Wall lter baskets, you may need to increase the grind amount to ensure the lter basket is correctly dosed.12 THE GRIND When grinding coee beans, the grind size should be ne, but not too ne. The grind size will aect the rate at which water ows through the ground coee in the lter basket and the taste of the espresso. If the grind is too ne (looks like powder and feels like our when rubbed between the ngers), the water will not ow through the coee, even when under pressure. The resulting espresso will be OVER EXTRACTED, dark in colour and bitter in avour. If the grind is too coarse, the water will ow through the ground coee in the lter basket too quickly. The resulting espresso will be UNDER EXTRACTED and lacking in colour and avour.

SETTING THE GRIND SIZE

This machine has 30 grind settings to select from, with the size selected displayed on the LCD screen. The default grind size is 15. When adjusting the grind size, a bar will display on the LCD indicating a faster or slower pour. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

Fill the hopper with fresh coee beans.

Insert the required lter basket into the portalter.

Place the portalter into the grinding cradle.

If required, press the FILTER SIZE button to select the lter basket size; Single or Double.

If required, turn the GRIND AMOUNT dial to change the grind time; clockwise to increase the time and anti-clockwise to decrease. NOTE The default grind times are 9.5 seconds for a 1 cup lter and 13 seconds for a 2 cup lter.

Press and release the portalter to activate the automatic dosing. The LCD will show the lter basket lling. PRE-INFUSE SHOT STEAM AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

If you need to pause the grinding function, press and release the portalter. The LCD will show PAUSED, it will remain paused for 10 seconds before returning to READY mode.

Press and release the portalter to resume grinding. NOTE It is normal for the portalter to appear overlled with ground coee. MANUAL DOSING To manually dose the coee, press and hold the portalter in the grinding cradle until the desired amount of ground coee has been dosed. To stop grinding, release the portalter. The timer will count up, displaying the grind time.13

Remove the portalter from the grinding cradle.

Tap the portalter several timers to collapse and distribute the coee evenly in the lter basket.

Using the tamper, tamp down rmly (approx. 15–20kg of pressure). The amount of pressure is not as important as the consistent pressure every time.

As a guide, the top edge of the cap on the tamper should be level with the top of the lter basket AFTER the coee has been tamped. NOTE We recommend quality 100% Arabica beans with a ‘Roasted On’ date stamped on the bags, not a ‘Best Before’ or ‘Use By’ date. Coee beans are best consumed between 5 – 20 days after the ‘Roasted On’ date. Stale coee may pour too quickly from the portalter and taste bitter and watery.

precision dose trimming tool allows you to trim the puck to the right level for a consistent extraction.

dose trimming tool into the lter basket until the shoulders of the tool rest on the rim of the basket. The blade of the dose trimming tool should penetrate the surface of the tamped coee.

dose trimming tool back and forth while holding the portalter on an angle over a knock box to trim o excess coee grinds. Your lter basket is now dosed with the correct amount of coee.

Wipe excess coee from the rim of the lter basket to ensure a proper seal is achieved in the group head.

PURGING THE GROUP HEAD

Before placing the portalter into the group head, run a short ow of water through the group head by pressing the 1 CUP button. This will stabilise the temperature prior to extraction and preheat the portalter for a consistent shot temperature.

INSERTING THE PORTAFILTER

Place the portalter underneath the group head so that the handle is aligned with the INSERT position. Insert the portalter into the group head and rotate the handle towards the centre until rm resistance is felt.14 EXTRACTING ESPRESSO

As a guide the espresso will start to ow after 8–10 seconds (infusion time) and should be the consistency of dripping honey.

If the espresso starts to ow after less than 6 seconds, you have either under dosed the lter basket and /or the grind is too coarse. This is an UNDER EXTRACTED shot.

If the espresso starts to drip but doesn’t ow after 15 seconds, the grind is too ne. This is an OVER EXTRACTED shot.

Press the 1 CUP button once, the button will ash, indicating that it has been selected. The LCD will display PRE-INFUSE and the shot clock will start counting up. Once pre-infusion is complete, the shot will start extracting. A pre-set single espresso volume of approx. 30ml will be extracted. The machine will automatically stop once the pre-set volume has been extracted. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

Press the 2 CUP button once, the button will ash, indicating that it has been selected and the LCD will display PRE-INFUSE and the shot clock will start counting up. Once pre-infusion is complete, the shot will start extracting. A pre-set double espresso volume of approx. 60ml will be extracted. The machine will automatically stop once the pre-set volume has been extracted. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

Press and hold the 1 CUP or 2 CUP button for the desired pre-infusion time. Release the button to commence the extraction. Press the ashing button to stop the extraction. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

PROGRAMMING ESPRESSO SHOT

Use the GRIND AMOUNT dial to navigate through the menu to the custom or custom . To select, press the dial.

Press the desired CUP button to start the default pre-infusion. To customise the pre-infusion, press and hold the same CUP button for the desired pre-infusion time. Release the button to commence the extraction.

To stop the extraction at the desired level, press the CUP button. The LCD and CUP button will stop ashing and the machine will beep to indicate that the custom setting has been remembered. The machine will then return to READY mode. The custom setting can now be activated by pressing the desired CUP button selected.

Use the GRIND AMOUNT dial to navigate the menu and press to select SHOT TEMP. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

Use the GRIND AMOUNT dial to increase or decrease the shot temperature as displayed on the LCD.

Press the dial to conrm the desired temperature. The machine will return to READY mode.

RESETTING TO DEFAULTS

Press the MENU button to enter the main menu.

Use the GRIND AMOUNT dial to navigate the menu and select RESET DEFAULTS.

The GRIND AMOUNT, FILTER SIZE, SHOT TEMP, 1 CUP and 2 CUP SHOT settings will all return to the default settings. The machine will return to READY mode.16

USING HOT WATER OUTLET

The hot water function can be used to pre-heat cups or to add hot water manually. To activate the hot water, turn the STEAM dial to

PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

The LCD will show that HOT WATER has been activated.

To stop the hot water, turn the dial back to the centre, vertical position.

The hot water will stop after 60 seconds, but the dial must be turned back manually to the standby position. TEXTURING MILK It is recommended to momentarily purge the steam wand prior to texturing milk. Position the steam wand over the drip tray and turn the STEAM dial to the . The LCD will display STEAM when activated. Turn the STEAM dial back to a vertical position to stop steaming. Dierent brands and types of milk and milk alternatives will texture dierently.

Start with fresh cold milk.

Fill the milk jug to between the MIN and MAX markings.

Lift the steam wand and insert into the milk jug with the steam wand tip 1–2cm below the surface of the milk, close to the right-hand side of the jug at a 3 o’clock position.

Turn the STEAM dial to the

Keep the steam wand tip just under the surface of the milk until the milk is spinning clockwise, producing a vortex (whirlpool eect).

With the milk spinning, slowly lower the jug. This will bring the steam wand tip to the surface of the milk and start to introduce air into the milk.

Gently break the surface of the milk with the tip to get the milk spinning fast enough.

Keep the steam wand tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sucient volume is obtained.

Lift the jug to lower the tip beneath the surface but keep the vortex spinning. The milk is at the correct temperature (60–65°C) when the jug is hot to touch.

Once the desired temperature has been achieved, turn the STEAM dial back to the vertical position.

Remove the steam wand from the milk jug.

Wipe the steam wand with a clean, damp cloth. Then return to lowered position over the drip tray.

CAUTION: BURN HAZARD

Pressurised steam can still be released, even after machine has been switched o. Children must always be supervised. NOTE Ensure the STEAM dial is in the vertical position before removing the steam wand from the milk jug. NOTE When the machine creates steam, a pumping noise can be heard. This is normal operation. NOTE Use only the supplied stainless steel milk jug to froth milk using this machine. The use of other containers may lead to dangerous conditions.

After texturing milk, it is recommended to purge the steam wand. With the steam wand positioned over the drip tray and turn the STEAM dial to the , and allow the machine to purge. Turn the STEAM dial back to a vertical position to stop steaming.17

Some types of coee may require a wider grind range to achieve an ideal extraction or brew. A feature of your Barista Pro

is the ability to extend this range with an adjustable upper burr. We recommend making only one adjustment at a time. Lock upper burr Hold hopper over container & turn dial to release beans into container Align hopper into position Run grinder until empty Remove hopperUnlock hopper Move adjustable top burr, 1 number, coarser or finer Remove wire handle from both sides of the burr Align the number with the handle opening Remove upper burr Insert wire handle from both sides of the burr Push upper burr firmly into position Align hopper into position Lock hopper Check your extraction18 Care & Cleaning

INSTALLING THE WATER FILTER

1. Remove the water lter and water lter holder

from the packaging. Set the reminder for the next month of replacement. We recommend to replace the lter after 3 months.

2. Soak the lter in cold water for 5 minutes.

3. Wash the lter holder with cold water.

4. Insert the lter into the two parts of the lter

holder. Ensure they are connected.

5. Remove the water tank from the machine.

Align the base of the lter holder with the adapter inside the water tank. Push down to lock into place.

6. Remove the water tank from the machine.

Align the base of the lter holder with the adapter inside the water tank. Push down to lock into place.

7. Fill the water tank with cold potable water

and reattached the machine, ensuring it is properly attached and sitting ush to the back of the machine. NOTE Replacement water lters can be purchased from the Sage website or by contacting Sage Customer Service.

FLUSH CLEANING CYCLE

The LCD will display a FLUSH alert when a cleaning cycle is required. The cleaning cycle is separate from descaling. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

1. Insert the cleaning disc into the lter basket

2. Place a cleaning tablet on top of the

3. Lock the portalter into the group head.

4. Empty the drip tray and replace onto the

5. Fill the water tank to the MAX line then reattach

7. Use the GRIND AMOUNT dial to navigate

the menu to FLUSH, then press to select. The 1 CUP button will illuminate.

8. Press the 1 CUP button to start the cleaning

cycle. The remaining time for the cleaning cycle will be displayed on the LCD.

9. Once the cleaning cycle is complete, the

machine will beep and return to READY mode. If any of the cleaning tablet remains in the cleaning disc, repeat the cycle.

DESCALING After regular use, hard water can cause mineral build up in and on many of the inner functioning components, reducing the brewing ow, brewing temperature, power of the machine, and the taste of the espresso. The LCD will display a DESCALE alert, when a descaling cycle is required.

1. Empty the drip tray and reattach to the

machine. Remove the water tank from the machine and remove the lter from the water tank.

2. Fill the water tank to the DESCALE line

indicated and add the descaling agent to the water. Reattach the water tank to the machine.

3. Press the MENU button to enter the main

menu. Use the GRIND AMOUNT dial to navigate the menu to DESCALE, then press to select. The 1 CUP button will illuminate.

4. Press the 1 CUP button to start the descaling

cycle. The descale cycle cleans in 3 stages; coee, hot water and steam. After each stage is complete, the machine will beep. The STEAM DIAL must be manually turned to the HOT WATER and STEAM position when indicated on the LCD. PRE-INFUSE SHOT STEAM SEC AMOUNT MANUAL PAUSED HOT WATER FLUSH RESET DEFAULTS DESCALE

5. Once the descale cycle is complete, the

machine needs to complete a rinse cycle. The 1 CUP button will illuminate. As with the descale cycle, the STEAM DIAL must be manually turned to correct position when indicated on the LCD.

6. Remove and empty the drip tray then replace

onto the machine. Empty any remaining descaling liquid from the water tank, then ll the water tank to the MAX line and reattached to the machine.

7. Press the 1 CUP button to commence the rinse

cycle. The rinse cycle is also 3 stages. The LCD will show which stage it is up to. After each stage, the machine will beep.

8. Once the rinse cycle is complete, the machine

will beep and return to READY mode.

9. Remove and rinse the drip tray and water tank.

Dry thoroughly before replacing them on the machine.20

CLEANING THE CONICAL BURR GRINDER

This grinder cleaning cycle removes oil build-up on the burrs which can impede performance. Unlock hopper Empty hopper Replace hopper Lock hopper Run grinder empty Unlock hopper Remove hopper Remove top burr Unlock top burr Clean top burr with brush Clean lower burr with brush Clean chute with brush ADVANCED CLEANING FOR THE CONICAL BURR GRINDER This step is only required if there is a blockage between the grinding burrs and the grinder outlet. Remove hopper Set GRIND SIZE to 1 (finest) Use 10mm socket. Rotate clockwise to loosen the nut only Set GRIND SIZE to 30 (coarsest) Unlock & remove top burr Remove nut, spring & flat washer. Carefully remove lower burr Remove grind fan & washers using long-nose pliers Insert & lock top burr Set GRIND SIZE to 15. Replace & lock hopper Clean chute with brush Unblock the grinds exit chute using the brush or a pipe cleaner Insert washers & grind fan using long-nose pliers Insert lower burr (drive pin & cavity to align). Insert flat washer & spring washer Rotate counter- clockwise to tighten nut WARNING Care should be taken as the grinder burrs are extremely sharp.21

The steam wand should always be cleaned after texturing milk. Wipe the steam wand with a damp cloth.

After use, it is recommended to purge the steam wand for a couple of seconds, to clear any remaining milk. With the steam wand positioned down over the drip tray, turn the STEAM dial to for a couple of seconds allow the machine to create steam for a couple of seconds before turning it back to the vertical position.

If the steam tip hole becomes blocked, it will reduce frothing performance. Use the provided steam wand cleaning tool to clear the opening.

If the steam wand is still blocked, use the spanner in the middle of the steam wand cleaning tool to unscrew the tip. Soak the tip in hot water before using the cleaning tool to unblock again. Replace the tip back on the steam wand, using the tool.

The lter baskets and portalter should be rinsed under hot water immediately after use to remove all residual coee oils.

If any of the holes in the lter basket become blocked, use the pin on the end of the provided cleaning tool to unblock the holes.

If the holes remain blocked, dissolve a cleaning tablet in hot water and soak lter basket and portalter in solution for approx. 20 minutes. Rinse thoroughly.

CLEANING THE GROUP HEAD

The group head interior and shower screen should be wiped with a damp cloth after use to remove any ground coee particles.

Periodically purge the machine. Place an empty lter basket and portalter into the group head. Press the 1 CUP button and run a short ow of water to rinse out any residual coee. Press the 1 CUP button again to stop the hot water. Remove the portalter and rinse thoroughly.

CLEANING THE DRIP TRAY

1. The drip tray should be removed, emptied

and cleaned at regular intervals, particularly when the drip tray full indicator is showing EMPTY ME!

2. Remove the drip tray from the machine and

separate the parts. The EMPTY ME! indicator can also be removed from the drip tray by pulling upwards to release the side latches. Wash all parts in warm soapy water with a soft cloth. Rinse and dry thoroughly before reassembling and attaching to the machine.

3. The storage tray (located behind the drip tray)

can be removed and cleaned with a soft, damp cloth. NOTE All parts should be cleaned by hand using warm water and a gentle dish washing liquid. Do not use abrasive cleansers, pads or cloths which can scratch the surface. Do not clean any of the parts or accessories in the dishwasher. WARNING Do not immerse the power cord, power plug or appliance in water or any other liquid.

CLEANING THE OUTER HOUSING

Wipe the outer housing with a soft, damp cloth and then polish with a soft, dry cloth.

STORING YOUR MACHINE

Before storing, press the POWER button to turn the machine o then turn o and remove the plug from the power outlet. Remove unused beans from the hopper, clean the grinder (see page 18), empty the water tank and the drip tray. Ensure the machine is cool, clean and dry. Place accessories in the storage tray. Store the machine upright and do not store anything on top. ERROR MODE If your machine displays on the LCD, contact Sage Customer Service.22 Troubleshooting

PROBLEM POSSIBLE CAUSES WHAT TO DO

Water does not ow from the group head. No hot water.

Water tank is empty. • Fill tank.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

Machine needs to be descaled. • Perform descale cycle.

Coee is ground too nely and/or too much coee in lter basket and/or over tamping and/or lter basket is blocked.

See below, ‘Espresso only drips from the portalter spouts or not at all’. Espresso only drips from the portalter spouts or not at all.

Coee is ground too nely. • Use slightly coarser grind. Refer to ‘Setting the Grind Size’, page 12 and ‘Over Extraction’, page 14.

Too much coee in the lter basket.

Lower dose of coee. Refer to ‘Dosing’, page 12 and ‘Over Extraction’, page 14.

After tamping, trim the coee doseusing the Razor

Coee tamped too rmly. • Tamp between or 15–20kg of pressure.

Water tank is empty. • Fill tank.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

The lter basket may be blocked.

Use the pin on the end of the provided cleaning tool to unblock the hole(s).

If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak lter basket and portalter in solution for approx. 20 minutes. Rinse thoroughly.

Machine needs to be descaled. • Perform descale cycle. Water doesn't come through (the machine makes loud noise).

Water tank is empty or water level is below MIN.

PROBLEM POSSIBLE CAUSES WHAT TO DO

Espresso runs out too quickly.

Coee is ground too coarsely. • Use slightly ner grind. Refer to ‘Setting the Grind Size’, page 12 and ‘Under Extraction’, page 14.

Not enough coee in the lter basket.

Increase dose of coee. Refer to ‘Dosing’, page 12 and ‘Under Extraction’, page 14. Tamp then use the Razor

dose trimming tool to trim o excess coee.

Coee tamped too lightly. • Tamp between or 15–20kg of pressure. Espresso runs out around the edge of the portalter.

Portalter not inserted in the group head correctly.

Ensure portalter is completely inserted and rotated until resistance is felt.

There are coee grounds around the lter basket rim.

Clean excess coee from the rim of the lter basket to ensure a proper seal in group head.

Too much coee in the lter basket.

Lower dose of coee. Refer to ‘Dosing’, page 12.

After tamping, trim the coee dose using the Razor

dose trimming tool. No steam.

Machine has not reached operating temperature.

Allow time for the machine to reach operating temperature.

Water tank is empty. • Fill tank.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

Machine needs to be descaled. • Perform descale cycle.

Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’, page 21. Pulsing/pumping sound while extracting espresso or steaming milk.

The machine is carrying out the normal operation of the pump.

No action required as this is the normal operation of the machine.

Water tank is empty. • Fill tank.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.24

PROBLEM POSSIBLE CAUSES WHAT TO DO

Coee not hot enough.

Cups not pre-heated. • Rinse cups under hot water outlet.

Portalter not pre-heated. • Rinse portalter under hot water outlet. Dry thoroughly.

Milk not hot enough (if making a cappuccino or latté etc).

Texture milk for a longer period of time.

Water temperature needs to be adjusted.

Increase the brew temperature refer to 'Adjusting Shot Temperature' page 15. No crema.

Coee tamped too lightly. • Tamp betweens or 15–20kg of pressure.

Coee is ground too coarsely. • Use slightly ner grind. Refer to ‘Setting the Grind Size’, page 12 and ‘Under Extraction’, page 14.

Coee beans or pre-ground coee are not fresh.

If grinding fresh whole coee beans, use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.

If using pre-ground coee, use within a week of grinding.

The lter basket may be blocked.

Use the pin on the end of the provided cleaning tool to unblock the hole(s).

If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak lter basket and portalter in solution for approx. 20 minutes. Rinse thoroughly.

Single Wall lter baskets are being used with pre-ground coee.

Ensure you use Dual Wall lter baskets with pre-ground coee. Water leaking.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place. Machine is on but ceases to operate.

The safety thermal-cut out may have activated due to the pump or grinder overheating.

Press the POWER button to switch the machine o and unplug from the power outlet. Allow to cool for about 30–60 minutes.

If problem persists, call Sage Support.25

PROBLEM POSSIBLE CAUSES WHAT TO DO

No ground coee coming from grinder.

No coee beans in hopper. • Filler hopper with fresh coee beans.

Blocked grinder chamber or chute.

Clean and clear grinder chamber and chute. Refer to ‘Advanced Cleaning for the Conical Burr Grinder’, page 20.

Water / moisture in grinder chamber and chute.

Clean and clear grinder chamber and chute. Refer to ‘Advanced Cleaning for the Conical Burr Grinder’, page 20. Ensure burrs are thoroughly dry before re-assembling. It is possible to use a hair dryer to blow air into the grinder chamber. Too much/too little ground coee is being delivered to the lter basket.

Grind amount settings are incorrect for particular grind size.

Use the grind duration button to increase or decrease the grind amount. Refer to ‘Dosing’, page 12 and ‘Extraction Guide’, page 14. Too much/too little espresso is being delivered to the cup.

Grind amount and/or grind size settings and/or shot volumes require adjustment.

Adjust the grind amount and/or grind size settings. Refer to ‘Setting the Grind Size’, page 12, ‘Dosing’, page 12 and ‘Extraction Guide’, page 14. Grinder is making a loud noise.

Blockage or foreign object in grinder.

Remove hopper, check for debris or blockage. If necessary, clean and clear grinder chamber and chute. Refer to ‘Cleaning the Conical Burr Grinder’, page 20.26

2 YEAR LIMITED GUARANTEE

Sage Appliances guarantees this product for domestic use in specied territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances). All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com. Guarantee27

Rinse filter and mesh