the Oracle Touch BES990 - Coffee machine SAGE - Free user manual and instructions

Product Type	Automatic espresso machine with grinder
Brand	Sage
Model	The Oracle Touch BES990
Power supply	220-240 V ~ 50-60 Hz
Power	2000-2400 W
Water tank capacity	2.5 L
Grinder type	Integrated conical burr grinder with 45 grind settings
Portafilter	58 mm stainless steel portafilter
Filter baskets included	Single and double shot baskets
Main functions	Espresso, Long Black, Americano, Café Crème, Hot Water, Automatic and Manual Milk Frothing
Touch screen	Yes, color touch screen with drink menu and settings
Heating system	Thermoblock for coffee and separate water heater for steam
Steam wand	Cool-touch steam wand with automatic purge
Cup warmer tray	Yes, heating surface
Water filter	Filter cartridge included, recommended replacement every 3 months
Descaling	Automatic descaling program via settings menu
Auto shut-off	After 30 minutes of inactivity
Safety	Auto shut-off, burn protection, child safety instructions
Maintenance and cleaning	Grinder cleaning, steam wand cleaning, automatic cleaning cycle, rinsing
Warranty	2 years (statutory warranty included)
Included accessories	Milk jug, cleaning disc, brushes, cleaning tablets, steam wand tool, Allen keys

Frequently Asked Questions - the Oracle Touch BES990 SAGE

How do I descale my Sage Oracle Touch BES990?

Use the automatic descaling program in the Settings menu. Follow the on-screen instructions. Allow about 1 hour 30 minutes and let the machine cool for 1 hour before starting. Use only a descaling agent recommended by the manufacturer.

How do I clean the steam wand?

Wipe the wand with a damp cloth after each use and purge it. If blocked, use the supplied cleaning tool. For deep cleaning, remove the tip and soak it with cleaning powder in hot water for 20 minutes, then rinse.

How do I adjust the grind size?

Turn the selector located on the side of the machine. It offers 45 settings (1 = very fine, 45 = very coarse). Start at setting 30 and adjust according to extraction speed: finer if too fast, coarser if too slow.

Why is my espresso flowing in drips?

The grind is too fine. Increase the grind size (higher value). If the problem persists, the machine may be scaled: run a descaling cycle.

What to do if the grinder does not release ground coffee?

Check that there are beans in the hopper and that it is properly locked. If the grinder is blocked, remove the hopper and clean the burrs with the supplied brush. Ensure the tamping fan is in place.

How to use the automatic milk frothing function?

Fill the milk jug with fresh cold milk up to the indicated level. Raise the steam wand, insert it into the jug, lower it completely. Press the Milk button on the screen. Frothing stops automatically at the selected temperature. Then purge the wand.

What is the water tank capacity?

The removable tank has a capacity of 2.5 liters and is filled from the top. Use cold tap water, avoid heavily filtered or distilled water.

How to replace the water filter?

Soak the new filter in cold water for 5 minutes. Insert it into the holder and place the assembly in the tank. Fill with cold water. Replace the filter every 3 months.

Why is my coffee not hot enough?

Preheat your cups by rinsing them with hot water and place them on the warming tray. Increase the milk temperature in the settings if you are preparing milk-based drinks.

How do I run a cleaning cycle?

Go to the Settings menu and select Cleaning cycle. Follow the on-screen instructions. A message also appears every 200 extractions approximately. This cleans the shower screen and rinses the brew group.

USER MANUAL the Oracle Touch BES990 SAGE

Exterior view of a modern Kager brand espresso machine (no visible text or symbols)

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Sage®

Contents

2 Sage® Recommends Safety First
6 Components
8 Functions
11 Care & Cleaning
15 Troubleshooting
19 Guarantee

SAGE® RECOMMENDS SAFETY FIRST

At Sage® we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

• A downloadable version of this document is also available at sageappliances.com
• Before using for the first time, please ensure that your electricity supply is the same as shown on the rating label on the underside of the appliance. If you have any concerns, please contact your local electricity company.

• The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current not more than 30mA are recommended. Consult an electrician for professional advice.

• Remove and discard any packaging materials safely, before first use.
  • To eliminate a choking hazard for young children, discard the protective cover fitted to the power plug safely.

• Ensure the product is properly assembled before first use.
• This appliance is for household use only. Do not use the appliance for anything other than its intended purpose. Do not use in moving vehicles or boats. Do not use outdoors. Misuse may cause injury.
• Position the appliance on a stable, heat resistant, level, dry surface away from the counter edge, and do not operate on or near a heat source such as a hot plate, oven or gas hob.
• Fully unwind the power cord before operating.
• Do not let the power cord hang over the edge of a counter or table. Do not let the power cord touch hot surfaces or become knotted.
• Do not leave the appliance unattended when in use.
• If the appliance is to be:
• left unattended
• cleaned
• moved
• assembled; or
• stored
• left unattended
• cleaned
• moved
• assembled; or
• stored
  Always switch off the espresso machine by

pressing the POWER button to OFF. Switch off and unplug from the power outlet.

• Regularly inspect the power cord, plug and actual appliance for any damage. If found to be damaged in any way, immediately cease use of the appliance and return the entire appliance to the nearest authorised Sage Service Centre for examination, replacement or repair.

- Keep the appliance and accessories clean. Follow the cleaning instructions provided in this book. Any procedure not listed in this instruction booklet should be performed at an authorised Sage Service Centre.

- The appliance can be used by children aged 8 years or older and persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

• Children should not play with the appliance.

- Cleaning of the appliance should not be carried out by children unless they are 8 years or older and under adult supervision.

- The appliance and it's cord should be kept out of reach of children aged 8 years and younger.

• Do not use attachments other than those provided with the appliance.
• Do not attempt to operate the appliance by any method other than those described in this booklet.
• Do not move the appliance whilst in operation
• Do not use any other liquid apart from cold mains/town water. We do not recommend the use of highly filtered, de-mineralised or distilled water as this may affect the taste of the coffee and how the espresso machine is designed to function.
• Never use the appliance without water in the water tank.
• Ensure the portafilter is firmly inserted and secured into the brewing head before using the machine.
• Never remove the portafilter during the brewing operation as the machine is under pressure.
• Do not place anything, other than cups for warming, on top of the appliance.
• Use caution when operating machine as metal surfaces are liable to get hot during use.

• Do not touch hot surfaces. Allow the product to cool down before moving or cleaning any parts.
  • Heating element surface is subject to residual heat after use.

• Use caution after milk texturing as the ‘Auto Purge’ function may purge hot steam when the steam wand is lowered.

• Use caution when using the de-scale feature as hot steam may be released. Before de-scaling, ensure drip tray is empty and inserted. Refer to page 14 for further instructions.
• Do not operate the grinder without the hopper lid in position. Keep fingers, hands, hair, clothing and utensils away from the hopper during operation.

NOTICE TO CUSTOMERS REGARDING MEMORY STORAGE

Please note that in order to better serve our customers, internal memory storage has been imbedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and efficiently service your appliance.

The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip please contact us at [e-mail]

SPECIFIC INSTRUCTIONS FOR WATER FILTER

• Filter cartridge should be kept out of reach of children.
• Store filter cartridges in a dry place in the original packaging.
• Protect cartridges from heat and direct sunlight.
• Do not use damaged filter cartridges.
• Do not open filter cartridges.
• If you are absent for a prolonged period of time, empty the water tank and replace the cartridge.

The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.

To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.

FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS

Components

A B C D E F G H I J K L M N

A. Integrated conical burr grinder
B. Top-fill 2.5L removable water tank
C. Grind size dial
D. Touch screen control panel
E. Grind outlet
F. 58mm group head
G. 58mm stainless steel portafilter
H. Drop down swivel foot

I. Heated cup warming tray
J. Cool touch steam wand
K. Dedicated hot water outlet
L. Descale access point
M. Tool storage tray
N. Removable drip tray

A B C D F G H I J K M L

ACCESSORIES

A. Stainless steel milk jug
B. 2 cup filter basket
C. 1 cup filter basket
D. Water filter holder with filter
E. Cleaning disc
F. Mini grinds bin

G. Grinder burr brush
H. Grind outlet brush & tamp removal magnet
I. Cleaning tool for steam wand tip
J. Two allen keys
K. Steam wand cleaning powder
L. Water hardness test strip
M. Espresso cleaning tablets

Functions

INSTALLING THE WATER FILTER

• Soak the filter in cold water for 5 minutes.
• Wash the filter holder with cold water.

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- Set the reminder for next month of replacement. We recommend to replace the filter after 3 months.

IN 12 1 2 OUT

- Insert the filter into the two parts of the filter holder.

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- To install the assembled filter holder into the water tank, align the base of the filter holder with the adapter inside the water tank. Push down to lock into place.

- Fill the water tank with cold water, slide and lock back into position.

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FIRST USE

1. Press POWER button to turn the machine on.
2. Follow the instructions on screen to guide you through first use setup.
3. After completing setup, the machine will tell that it is ready to use.

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

The machine is now in STANDBY mode.

NOTE

If your water hardness is either 4 or 5 when tested, we strongly recommend you change to an alternate water source.

GRINDING OPERATION

Insert bean hopper into position on-top of the machine. Turn dial to lock into place. Fill hopper with fresh beans.

Diagram showing a mechanical device with an arrow indicating downward motion and a circular lock mechanism labeled 'UNLOCK' and 'LOCK'.

DRINK SELECTION

To enter Drinks Menu screen, touch the Home icon

. Swipe & select your drink. Touch the 'Help & Tip' icon i to see Oracle™ Touch Guide.

i Select your drink icano Café Crema Latte Flat White Cappi

NOTE

Please keep the touch screen dry and clean to ensure that the machine functions properly.

DRINK SCREEN

'Home' icon 'Setting' icon Drink chosen

Cappuccino Grind 20 Single Hot Water 65° | 08 Grind size Adjust using the dial on the side of the machine Brew setting: touch this button to scroll Espresso – single shot / double shot / custom extraction time Long Black – small / medium / large Milk froth level Milk temperature

SELECTING GRIND SIZE

There are 45 grind size settings

(No.1 – finest, No. 45 – coarsest).

We recommend you start at No. 30 and adjust

- finer if extraction is too fast, coarser if too slow.

Expresso should start to flow within 8–12 seconds.

SELECTING YOUR FILTER BASKET

2 Cup
Filter Basket

1 Cup

Filter Basket

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AUTO GRIND DOSE & TAMP

Align portafilter handle with the INSERT position on the grind outlet. Lift to insert portafilter into the grind outlet and rotate to the centre position.

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To start the auto grind, dose & tamp function, touch the 'Grind' button on the display. Grinding will commence.

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

When the auto grind, dose & tamp function is complete, rotate the portafilter handle to the INSERT position and lower to remove.

ESPRESSO EXTRACTION

Align portafilter handle with the INSERT position on the group head. Lift to insert portafilter into the group head and rotate towards the LOCK TIGHT position until resistance is felt.

Press 'Brew' button on the display to start extraction. You can change the shot volume.

graph LR
    A["Brew"] --> B["Single"]
    C["Brew"] --> D["Double"]
    E["Brew 22s"] --> F["Custom"]

MANUAL OVERRIDE

Press and hold the 'Brew' button (approx 2 secs) to enter manual extraction mode. Touch the 'Brew' button to start the extraction, touch the 'Brew' button to stop the extraction.

AUTO TEXTURING MILK

Start with fresh cold milk. Fill milk jug to below the spout position. Lift steam wand and insert into milk jug. Lower steam wand, ensuring it is fully down. The milk jug should rest on the drip tray and milk should cover the steam wand seal.

MAX MIN MILK MUST COVER THIS SEAL

To start, touch the 'Milk' button. The screen will display the temperature of the milk as it heats. Milk texturing will stop automatically when the selected milk temperature is reached. Lift steam wand to remove milk jug. Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.

MANUAL MILK TEXTURING

Auto milk texturing and auto shut-off are disabled during manual milk texturing mode. Lift the steam wand. Start frothing by touching the button. When frothing is done, touch the Milk button to stop.

Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.

CAUTION: BURN HAZARD

Pressurised steam can still be released, even after machine has been switched off.

Children must always be supervised.

AMERICANO

There are 3 preset Americano settings – small, medium and large.

Grind dose & tamp your porta-filter & insert into the group head. Position your cup underneath the porta-filter spouts & the hot water spout. Espresso will be extracted first, the hot water is delivered automatically after the espresso.

Technical line drawing of a coffee maker with a mug, stand, and handle (no text or symbols)

PRESET CUP SIZE AMOUNT

BREWED

Small Approx. 6oz / 180ml

Medium Approx. 8oz / 240ml

Large Approx. 12oz / 360ml

CAFÉ CREMA

There are 3 presets for the Café Crema setting, Small (120ml), Medium (150ml), Large (180ml). Insert the single cup filter basket, adjust grinder to a coarse setting as prompted on screen.

HOT WATER

The HOT WATER function can be used to pre-heat cups or add hot water manually.

To start & stop hot water, touch 'Hot Water' on the screen.

ADDING NEW DRINK

Touch 'Create New' in the menu screen to create a customised drink. You can adjust parameters based on a standard style and save your own.

Add New

Alternatively, after manually adjusting parameters touch the small icon to save the current setting.

SETTINGS

To enter settings menu, touch the icon on the upper right on the screen.

TRANSPORTING AND STORING

We recommend draining both boilers completely before transporting the machine or storing for an extended period of time. Refer to the Descale section for the step by step instructions.

This procedure is also intended as an anti-freeze measure in the event the machine is exposed to extreme cold temperatures.

AUTO OFF MODE

The machine automatically switches to AUTO OFF mode after 30 minutes.

Care & Cleaning

COLOUR TOUCH SCREEN DISPLAY

Please keep the touch screen dry and clean to ensure that the machine functions properly.

CLEANING CYCLE

• A message for cleaning will be displayed to indicate when a cleaning cycle is required (approx. 200 shots). Or you can start cleaning cycle by choosing 'Clean Cycle' in 'Settings'. The cleaning cycle cleans the shower screen and back-flushes the group head.
• Follow the instruction on the touch screen.

INSTALLING THE WATER FILTER

Refer to page 8.

CLEANING CONICAL BURRS

Regular cleaning helps the burrs achieve consistent grinding results which is especially important when grinding for espresso.

Push upper burr firmly into position

Burr brush Grind out brush

Tamp removal magnet

CLEANING THE STEAM WAND

IMPORTANT

After every use, thoroughly wipe the steam wand and tip with a damp cloth & purge immediately. Failure to clean the steam wand may affect the milk texturing performance.

• If any of the holes in the tip of the steam wand become blocked, ensure the machine stopped steaming and unblock using the steam tip cleaning tool.
• If steam wand remains blocked, remove the tip and soak together with steam wand using the provided steam wand cleaning powder (instructions below). Screw tip back onto the steam wand after rinsing.

Steam Wand Tip

- The steam wand can be left immersed in the milk jug filled with water when not in use to reduce the risk of blockages.

Steam Wand Cleaning Powder

1. Add 1 packet into an empty milk jug.
2. Add 1 cup (8oz/240ml) hot water into milk jug.
3. Remove steam tip and place with steam wand into jug.

4. Leave to soak for 20 minutes.

5. Clean, rinse and replace steam tip. Place wand back into the jug and activate steam for 10 seconds.

6. Allow to soak for 5 minutes.
7. Activate steam several times to purge the steam wand, then rinse the wand thoroughly.
8. Wipe the steam wand dry with a clean cloth.
9. Discard solution & rinse jug thoroughly.

NOTE

Please ensure the steam wand tip is tightly fastened after cleaning to avoid temp sensing error.

CLEANING THE FILTER BASKET AND PORTAFILTER

• The filter basket and portafilter should be rinsed under hot water after each coffee making session to remove all residual coffee oils.
• If the holes in the filter basket become blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly.

CLEAR WATER BACKFLUSH

- After each coffee making session we recommend doing a clear water backflush before you turn off the machine. Empty drip tray. Insert the cleaning disc into the filter basket then insert the portafilter into the group head. Touch the 'Brew' button and allow pressure to build for 20 seconds, then touch to stop & release pressure. Repeat this 5 times to purge any fine coffee grounds and residual coffee oils from the brew water paths.

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coffee particles.
• Periodically, run hot water through the group head with the filter basket and portafilter in place, but without ground coffee. This will remove any residual ground coffee particles from the shower screen.
• If there seems to be stubborn build up on the shower screen, use the allen key to undo the screw in the middle of the shower screen, making note of which side faces into the group head.

CLEANING THE DRIP TRAY & STORAGE TRAY

• The drip tray should be removed, emptied and cleaned after each use.
• Remove grill from the drip tray.
• Wash the drip tray in warm soapy water.
• The storage tray can be removed and cleaned with a soft, damp cloth (do not use abrasive cleansers, pads or cloths which can scratch the surface).

CLEANING THE OUTER HOUSING & CUP WARMING TRAY

- The outer housing and cup warming tray can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch the surface.

NOTE

Do not clean any of the parts or accessories in the dishwasher.

DESCALE

• Use this function to access the descale procedure when promoted on screen.
• The machine will enter descale mode if you choose to descale from the pop-up message or if you choose 'Settings' > 'Descale Cycle'. Follow the instruction on the touch screen.
• Please ensure you allow approximately 1.5 hours to complete the entire descale process and follow the step by step instructions.
  If you've just finished using your machine, please ensure to turn the machine off and allow to cool for at least 1 hour before starting your descale process.

NOTE

DO NOT attempt to descale your machine without using the Descale procedure in the Settings menu. Damage to your machine could occur.

Troubleshooting

PROBLEM POSSIBLE CAUSE WHAT TO DO

Grinder Motor starts but no ground coffee coming from grind outlet	No coffee beans in bean hopper.Grinder/bean hopper is blocked.Coffee bean may have become stuck in hopper.	Fill bean hopper with fresh coffee beans.Remove bean hopper. Inspect bean hopper & grinding burrs for blockage. Replace parts and try again.
Grinder Motor starts but operates with a loud ‘clicking’ noise	Grinder is blocked with foreign item or chute is blocked.Moisture clogging grinder.	Remove bean hopper, inspect burrs and remove any foreign body.Clean the burrs and grind outlet, see page 12.Leave burrs to dry thoroughly before re-assembling. It is possible to use a hair dryer to blow air into the burr area to quicken the drying process.
Unable to lock bean hopper into position	Coffee beans obstructing bean hopper locking device.	Remove bean hopper.Clear coffee beans from top of burrs.Re-lock bean hopper into position.
Portafilter overfills	Tamping fan was removed for cleaning and not replaced.	Check that the tamping fan is in position and mounted correctly to the drive shaft, see Instruction Book on Sage website.
Grinder Emergency stop?		Rotate the portafilter to the left to stop the auto grind, dose & tamp function.Unplug power cord from power outlet.
Grinder running continuously	No beans in hopper. Fill hopper with beans.Tamping fan has been removed.	Rotate the portafilter to the left to stop the auto grind, dose & tamp function.Check that the tamping fan is in position and mounted correctly to the drive shaft, see Instruction Book on Sage website.

PROBLEM POSSIBLE CAUSE WHAT TO DO

Espresso runs out around the edge of the portafilter and/or	· Portafilter not inserted in the group head correctly.	· Ensure portafilter is rotated to the right until the handle is past the centre and is securely locked in place. Rotating past the centre will not damage the silicone seal.
	· There are coffee grounds around the filter basket rim.	· Clean excess coffee from the rim of the filter basket after grinding to ensure a proper seal in group head.
Portafilter comes out of the group head during an extraction	· Filter basket rim is wet or underside of portafilter lugs are wet. Wet surfaces reduce the friction required to hold the portafilter in place whilst under pressure during an extraction.	· Always ensure filter basket and portafilter are dried thoroughly before filling with coffee, tamping and inserting into the group head.
Issues with the Auto Start feature	· Clock not set or clock is set with incorrect time.	· Check that the clock and Auto Start time have been programmed correctly.
Operation Error message on the touch screen	· A major fault has occurred and machine cannot operate.	· Contact Sage Customer Service Centre.
Pumps continue to operate / Steam is very wet / Hot water outlet leaks	· Using highly filtered, demineralised or distilled water which is affecting how the machine is designed to function.	· We recommend using cold, filtered water. We do not recommend using water with no/low mineral content such as highly filtered, demineralised or distilled water. If the problem persists, contact Sage Consumer Support.
Water does not flow from the group head	· Machine has not reached operating temperature.	· Allow time for the machine to reach operating temperature.
	· Water tank is empty.	· Fill tank. Prime the system by: 1) Touching the ‘Brew’ button to run water through the group head for 30 seconds. 2) Touching ‘Hot Water’ to run water through the hot water outlet for 30 seconds.
	· Water tank not fully inserted & locked.	· Push water tank in fully and lock latch closed.

PROBLEM POSSIBLE CAUSE WHAT TO DO

Display says “Water tank empty” but water tank is full	·Water tank not fully inserted & locked.	·Push water tank in fully and lock latch closed.
No steam or hot water	·Machine is not turned on or up to operating temperature.	·Ensure the machine is plugged in and ready for use.·You may have a blockage in scale. Please run the descale process.
No hot water	·Water tank is empty. ·Fill water tank.
No steam	·Steam wand is blocked.	·Refer to ‘Cleaning the Steam Wand’, page 13.·You may have a blockage in scale. Please run the descale process.
The machine is ‘On’ but won’t operate		·Turn machine off. Wait for 60 minutes and turn machine back on.·If problem persists, call Sage Consumer Support.
Steam pouring out of group head		·Turn machine off. Wait for 60 minutes and turn machine back on.·If problem persists, call Sage Consumer Support.
Espresso only drips from the portafilter spouts, restricted flow	·Coffee is ground too finely.	·Adjust the grind size to a higher number to make the grind size slightly coarser.·You may have a blockage in scale. Please run the descale process.
Espresso flows out too quickly	·The coffee is ground too coarsely.·Coffee beans are stale.	·Adjust the grind size to a lower number to make the grind size slightly finer.·Use freshly roasted coffee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.
Coffee not hot enough	·Cups not pre-heated.	·Rinse cups under hot water outlet and place on cup warming tray.
	·Milk not hot enough (if making cappuccino or latté etc).	·Increase the milk temperature in settings menu.
No crema	·Coffee beans are stale.	·Use freshly roasted coffee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.

PROBLEM POSSIBLE CAUSE WHAT TO DO

Not enough milk texture	• Steam wand is blocked.	• Refer to ‘Cleaning the Steam Wand’, page 13.• You may have a blockage in scale.Please run the descale process.
		• Different brands and types of milk and milk alternatives will texture differently. You may need to adjust the froth level accordingly.
Too much coffee extracted	• Coffee is ground too coarsely.• Shot duration/volume needs to be adjusted.	• Adjust the grind size to a lower number to make the grind size slightly finer.• Customise extraction time by touching the ‘Single’/‘Double’ button.
Not enough coffee extracted	• Coffee is ground too finely.• Shot duration/volume needs to be adjusted.	• Adjust the grind size to a higher number to make the grind size slightly coarser.• Customise extraction time by touching the ‘Single’/‘Double’ button.
Amount of coffee extracted has changed, but all settings are the same.	• As coffee beans age, the extraction rate changes and can affect the shot volume.	• Adjust the grind size to a lower number to make the grind size slightly finer.• Customise extraction time by touching the ‘Single’/‘Double’ button.• Use freshly roasted coffee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.

Guarantee

2 YEAR LIMITED GUARANTEE

Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances).

All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com.

Note

the Oracle ^TM Touch

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Sage®

Inhalte

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ZUBEHÖR

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IN 12 1 2 OUT

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Diagram of a car seat with directional arrows indicating downward motion (no text or symbols)

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ERSTE VERWENDUNG

Your Oracle is now ready to use ✓ Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Simple line drawing of a mechanical device with an arrow indicating downward motion (no text or symbols)

UNLOCK LOCK

GETRÄNKEAUSWAHL

i Select your drink icano Café Crema Latte Flat White Cappu

HINWEIS

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Technical diagram showing a hand operating a device with a control panel and a separate view of the device's internal structure (no text or symbols present)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

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Bohnen entleeren

LOCK UNLOCK

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12 VALA ICK

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GUIDE RAPIDE

Sage®

Table des matières

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ACCESSOIRES

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IN 12 1 2 OUT

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Simple line drawing of a car interior with no text or symbols

Diagram of a car interior with directional arrows indicating movement or force (no text or symbols)

Illustration of a car spraying water with a showerhead above (no text or symbols)

PREMIÈRE UTILISATION

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Simple line drawing of a mechanical device with a downward arrow indicating force or direction (no text or symbols)

UNLOCK LOCK

SÉLECTION DE BOISSONS

Diagram of a hand holding a mechanical component with a downward arrow indicating force or direction (no text or symbols)

MOUTURE, DOSAGE ET TASSEMENT AUTOMATIQUES

Technical diagram showing a mechanical device with a valve and a separate view of its internal components (no text or symbols present)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

Technical line drawing of a coffee maker with stand mixer and cup (no text or symbols)

FORMAT PRÉRÉGLÉ

QUANTITÉ INFUSÉE

Illustration of a container with scattered seeds or beans, no text or symbols present

Retirez les grains

LOCK UNLOCK

Diagram showing two mechanical components with arrows indicating motion or force direction (no text or symbols)

Diagram of a kitchen appliance with an upward arrow indicating motion or airflow (no text or symbols)

Illustration of a mechanical component with a tool inserted, showing internal structure and motion (no text or symbols)

Cross-sectional diagram of a mechanical device with internal components and a downward arrow indicating motion (no text or symbols)

Diagram of a device with an attached sensor and directional arrows indicating movement (no text or symbols)

Pure mechanical diagram showing a piston-cylinder assembly with an upward arrow, no text or symbols present.

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

Exterior view of a modern Barge milk sundaer with control panel and side-mounted glass (no visible text or symbols)

GUIDA RAPIDA

Sage®

Sommario

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ACCESSORI

Illustration of a cleaning or cleaning process: a funnel-shaped container and a hand washing a water bottle (no text or symbols)

IN 12 1 2 OUT

Diagram of a mechanical component with directional arrows indicating movement or force (no text or symbols)

Simple line drawing of a car interior with no text or symbols

Diagram of a car seat with directional arrows indicating movement or force (no text or symbols)

Illustration of a car spraying water with a showerhead above (no text or symbols)

PRIMO UTILIZZO

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Diagram showing a mechanical device with an arrow indicating downward motion and a circular lock mechanism labeled 'UNLOCK' and 'LOCK'.

SELEZIONE BEVANDE

Technical diagram showing a mechanical device with a valve and handle, alongside its side view (no text or symbols present)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

Technical line drawing of a coffee maker with stand mixer and cup (no text or symbols)

Illustration of a container with scattered seeds or beans, no text or symbols present

Rimuovere i chicchi

LOCK UNLOCK

Diagram showing two mechanical components with arrows indicating motion or force direction (no text or symbols)

Simple line drawing of a cooking pot with an upward arrow above it, no text or symbols present.

Diagram of a mechanical component with a tool inserted, showing internal structure and no visible text or symbols

Diagram of a mechanical device with internal components and a downward arrow indicating motion (no text or symbols)

Diagram of a device with an attached sensor and directional arrows indicating movement (no text or symbols)

Diagram of a mechanical device with an upward arrow indicating motion or force (no text or symbols present)

12 TALA CHK

Exterior view of a modern Barge milk sundaer with control panel and side-mounted glass (no visible text or symbols)

SNELSTARTGIDS

Sage®

Inhoud

KENNISGEVING AAN KLANTEN OVER GEHEU- GENOPSLAG

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ACCESSOIRES

Illustration of a cleaning or cleaning process: a funnel in a glass container and a hand pouring liquid into a spray bottle (no text or symbols)

IN 12 1 2 OUT

Diagram of a mechanical component with directional arrows indicating movement or force (no text or symbols)

Simple line drawing of a car's front compartment with radiating lines indicating exhaust or ventilation (no text or symbols)

Diagram of a car interior with directional arrows indicating movement or force (no text or symbols)

Illustration of a car spraying water with a showerhead above (no text or symbols)

EERSTE GEBRUIK

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Simple line drawing of a mechanical device with a downward arrow indicating force or motion (no text or symbols)

UNLOCK LOCK

DRANKKEUZE

Diagram showing a hand operating a water pump with directional arrows, alongside a close-up of the device's interior (no text or symbols)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

Line drawing of a coffee maker with a mug, stand, and handle (no text or symbols)

VOORAF HOEVEELHEID INGESTELDE KOFFIE KOPJESGROOTTE

Klein Ong. 180 ml

Medium Ong. 240 ml

Groot Ong. 360 ml

CAFÉ CREMA

Illustration of a conveyor belt filled with small pellets, emitting particles (no text or symbols)

Bonen verwijderen

LOCK UNLOCK

Diagram showing two mechanical components with arrows indicating motion or force direction (no text or symbols)

Diagram of a kitchen appliance with an upward arrow indicating motion (no text or symbols)

Illustration of a brush applying material to a circular object with layered structure (no text or symbols)

Cross-sectional diagram of a mechanical device with internal components and a downward arrow indicating motion (no text or symbols)

Diagram of a hand holding a device with an arrow indicating upward motion (no text or symbols present)

Diagram of a mechanical device with an upward arrow indicating motion or force (no text or symbols present)

Simple line drawing of a kitchen appliance with a downward arrow indicating process (no text or symbols)

SPOELEN MET SCHOON WATER

Exterior view of a modern Baise microbeaver with control panel and side-mounted glass (no visible text or symbols)

ES

GUÍA RÁPIDA

Sage®

Índice

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ACCESORIOS

Illustration of a cleaning or cleaning process: a funnel-shaped container and a hand washing a water bottle with liquid (no text or symbols)

IN 12 1 2 OUT

Diagram of a mechanical device with directional arrows indicating movement or force (no text or symbols)

Simple line drawing of a car interior with no text or symbols

Diagram of a car interior with directional arrows indicating movement or force (no text or symbols)

Illustration of a car spraying water with a showerhead above (no text or symbols)

PRIMER USO

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Diagram showing a mechanical device with an arrow indicating downward motion and a circular dial labeled 'UNLOCK' and 'LOCK'.

SELECCIÓN DE BEBIDA

Two identical line drawings of a bowl with a shaded interior (no text or symbols)

Filtro de 2 tazas Filtro de 1 taza

Diagram of a hand holding a mechanical component with an arrow indicating downward motion (no text or symbols)

Diagram showing a hand operating a water heater with directional arrows, alongside a close-up of the device's top view (no text or symbols)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

Technical line drawing of a coffee maker, stand mixer, and cup (no text or symbols)

TAMAÑO DE TAZA PREESTABLECIDO

CANTIDAD ELABORADA

Pequeño Aprox. 6 oz/180 ml

Medio Aprox. 8 oz/240 ml

Grande Aprox. 12 oz/360 ml

CAFÉ CREMA

Illustration of a container with scattered seeds or beans, no text or symbols present

Retira los granos

LOCK UNLOCK

Diagram showing two mechanical components with arrows indicating motion or force direction (no text or symbols)

Diagram of a cooking pot with an upward arrow indicating motion (no text or symbols)

Mechanical component diagram showing a tool interacting with a circular component (no text or symbols visible)

Cross-sectional diagram of a mechanical device with internal components and a downward arrow indicating motion (no text or symbols)

Diagram showing a device with a switch and directional arrow, indicating a process or operation.

Diagram of a mechanical device with an upward arrow indicating motion or force (no text or symbols present)

12 TALA CHK

Simple line drawing of a kitchen appliance with a downward arrow indicating motion (no text or symbols)

Coloca la tolva

15 LOCK UNLOCK

Bloquea la tolva

Cepillo de muela Cepillo de del molid

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

Exterior view of a modern Kager brand espresso machine (no visible text or symbols)

PT

MANUAL RÁPIDO

Sage®

Índice

2 A Sage ^® recomenda a segurança como máxima prioridade

6 Componentes

8 Funções

A B C D E F G H I J K L M N

A B C D F G H I J K M L

ACESSÓRIOS

Illustration of a spray gun pouring liquid into a beaker (no text or symbols)

IN 12 1 2 OUT

Diagram of a mechanical component with directional arrows indicating movement or force (no text or symbols)

Simple line drawing of a car interior with no text or symbols

Diagram of a car interior with directional arrows indicating movement or force (no text or symbols)

Illustration of a car spraying water with a showerhead above (no text or symbols)

PRIMEIRA UTILIZAÇÃO

Your Oracle is now ready to use Select the guide to find out more about your Oracle Touch or ✓ to exit and proceed to your drink selection Guide

Diagram showing a mechanical device with an arrow indicating downward motion and a circular lock mechanism labeled 'UNLOCK' and 'LOCK'.

SELEÇÃO DE BEBIDAS

i Select your drink icano Café Crema Latte Flat White Cappi

NOTA

Diagram of a hand holding a pipe with a downward arrow indicating force or pressure (no text or symbols)

DOSE DE MOAGEM E PRENSA AUTOMÁTICAS

Diagram showing a hand operating a water heater with directional arrows, alongside a close-up of the device's interior (no text or symbols)

Diagram showing two mechanical components with arrows indicating motion, no text or symbols present

Line drawing of a coffee maker with a mug, stand, and pen (no text or symbols)

TAMANHO DE CHÁVENA PREDEFINIDO

QUANTIDADE EXTRAÍDA

BRG Appliances Limited

Unit 3.2, Power Road Studios, 114 Power

Road, London, W4 5PY

UK Landline: 0808 178 1650

Mobile (National Rate): 0333 0142 970

DEUA

Sage Appliances France SAS

www.sageappliances.com

Registered in England & Wales No. 8223512

Registered in Germany No. HRB 81309 (AG Düsseldorf)

Registered in France No. 879 449 866 RCS

- Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.