SET 2210 - Alarm system Burg Wächter - Free user manual and instructions

USER MANUAL SET 2210 Burg Wächter

BASE 2200 1x Power supply, incl. rechargeable lithium polymer battery 2300mAh 1x Network cable 1x Fixing material Items included in delivery BASE 2200 base station of the universal DIY* BURGprotect wireless alarm system. Supports alerting via 3 types of connection (LAN, WiFi, GSM (SIM card)). (*Do it yourself construction / individual assembly) Features Status LED Status LED Description Normal on Arm / Disarm / Home Scenario / SOS Setup Flashing quickly Network con guration Reset Update procedure Error Flashing slowly Backup current battery must be charged Network connecting error Miscellaneous errors WPS / WLAN System Reset System on/off Structure Top-view Back side LED display Side view RJ45 100 Mbit Ethernet SIM Slot Fan Wall bracket

Search for the App “BURGprotect“ in the Android Play Store or iOS App Store. Install the App after successful download.

Connect the device using the power supply contained in the scope of supply and insert this into a socket. Now switch on the BURGprotect BASE. For this purpose, open the battery compartment at the rear and slide the switch to the “on” position. A beeping tone sounds approx. one minute after switching on and the LED status display starts to ash.

3. Connect your Smart Device

with the BASE Preparation:

• Have your router WLAN password ready.

• Make sure that your router has an active connection to the internet. Open the WLAN menu of your Smart Device and search for available networks. Connect your Smart Device with the network “burg_xxxxx“. The default password is 1234567890 Commissioning BA BURGprotect_BASE 2200_03-2019_03.indd 24 10.04.2019 16:24:34BASE 2200 English | 25 Commissioning

4. Network conguration

Start the “BURGprotect” App and carry out the following steps Tap on “Add device”. Select if your device should obtain an IP per DHCP or if you want to allocate an IP manually. Select LAN or WLAN for connecting to the internet. Now the data is sent to the BASE and checked. This procedure takes approx. 1 minute. Enter the WLAN password. Note: 2.4 GHz b/g/n networks are supported. BA BURGprotect_BASE 2200_03-2019_03.indd 25 10.04.2019 16:24:34BASE 2200 26 | English Commissioning

5. Changing the password and designation

The App indicates the successful connection build-up. Tap on "Next". Award a new password for the BASE. Award a new name for the device Setup completed. The LED Status display illuminates permanently. BA BURGprotect_BASE 2200_03-2019_03.indd 26 10.04.2019 16:24:34BASE 2200 English | 27 Question 1: What should I do when thepanel still ashes after the conguration? Answer: Switch the device off and back on again. Then start the conguration from step 2, Switching on. Reduce the distance between the BASE and your WLAN router. Question 2: Why could no connection beestablished? Answer: Please check the network data entered and if your router is connected to the internet and that the BURGprotect BASE is in the wireless range of your router. Tap on "Restore connection" in order to check the connection again, or "Back" to correct theentry. Question 3: What can I do when the network "burg_xxxxx” is not found? Answer: Please keep the Reset button on the back side of the device pressed for approx. 5 seconds and wait until the device has restarted (approx. 1 minute). Then carry out the WLAN search again. Note: Devices supported: iPhone or Android smartphone with iOS version 7.0 or newer as well as Android version 4.3 or newer. BURGprotect BASE supports WLAN in a 2.4GHz b/g/n frequency band. Before commissioning, make sure that DHCP is activated on the router and that an internet connection is established. The BURGprotect BASE supports the IPV4 protocol. As SIM card, use a GSM/WCDMA/LTE SIM card and no CDMA! FAQ – Commissioning BA BURGprotect_BASE 2200_03-2019_03.indd 27 10.04.2019 16:24:35BASE 2200 28 | English Red No valid SIM card detected. Check if the PIN of the card is still active and remove it. Yellow SIM card detected, possible error: No network connection, card locked, possible compatibility problems, connection to the network insufciently ensured. Green The card has been successfully detected and has a connection to the network. SIM card status in the App:Open the battery ap on the underside of the BURGprotect BASE and switch the device to the OFF position using the slide switch. Before inserting the SIM card, activate and deactivate the PIN at your provider, e.g. by inserting the SIM card into your smartphone. Insert the SIM card in the slot of the deviceside. As SIM card, use a standard GSM/WCDMA/ LTE SIM card and no CDMA SIM card! If you have a Nano SIM or Micro SIM card, please use a corresponding adapter. Note:

• Use a SIM card capable of SMS and not a data SIM card.

• An internet connection is necessary for the rst conguration, this is not carried out via the SIM card.

• Deactivation / activation of the system via SMS is not possible. For this purpose, please use the respective accessories, e.g. CONTROL or KEYPAD. Insert the SIM card (optional) The BURGprotect system serves as a deterrent against burglars and other criminals as well as records of suitable sensor data and information sharing. The product has been designed such that it is as easy to install as possible and can be operated by end customers that also have limited IT or system knowledge. The system cannot prevent a break-in, theft, re, water ingress or where applicable, other life-threatening situations. It serves only as support for the early detection of incidents. Safety instructions The transmission of information (e-mail, push notications, etc.) is bound to a network / internet connection as well as other factors that cannot be inuenced by the manufacturer (provider, connection rate / signal strength, etc.) and service of third-party providers (©Goolge and ©Apple). The signal range depends strongly on the local circumstances. Test the correct function of the system after the installation of each accessory part. Check the function of the system and their components at regular intervals. IMPORTANT NOTE: Test the correct function before completing the commissioning. BA BURGprotect_BASE 2200_03-2019_03.indd 28 10.04.2019 16:24:35BASE 2200 English | 29 System status Most sensors of the BURGprotect systems are battery-operated, have a long stand-by time and notify you automatically when the battery has to be replaced. If sensors do not have any connection to the BASE, e.g. due to environmental inuences and this has not been restored within an hour, a respective message is generated. System system and user accounts The system detects jam attempts and reports these if the connection is impaired. If the external power supply (power adapter) should fail, the system will switch to the internal backup battery. The following system states are present: Arm All sensors are active. An alarm is triggered when the sensor triggers. Disarm All sensors are inactive. No alarm has been triggered. Thesmoke detector still remains active. Home scenario In this mode, a part of the sensors previously dened by you remains active. E.g. attics / cellars / garages, etc. SOS This mode sends an alarm message to the stored persons and activates the alarm. The mode must only be used in absolute emergencies. User accounts There are three user groups: ADMINISTRATOR: An administrator can manage all system settings. GUEST:USER: Users can change the system states and, e.g. control the BURGprotect Plug radio- controlled socket, etc. Moreover, you can add users and invite guests. Guests can only set and query the system state. BA BURGprotect_BASE 2200_03-2019_03.indd 29 10.04.2019 16:24:35BASE 2200 30 | English Overview: User User management.

• Account and password, etc. Realtime connection display Shows the connection data to the internet. You can see the availability of the system via the network status. Shortcuts Arm and Disarm are both set congured shortcut buttons. The user can also dene other buttons. Operation of the APP Device list Switching between different devices, ifpresent. System & App settings Network and App settings. Adding & Deleting accessories. Adjustment of system and sensor settings, e.g.for Home Scenario. Incident list List of all system state changes carried out and incidents. BA BURGprotect_BASE 2200_03-2019_03.indd 30 10.04.2019 16:24:35BASE 2200 English | 31 The quickest way you can make changes to the system state is via the shortcuts.

• The system indicates the change of state using a beep tone.

• If you want to adapt the toolbar, click on "Advanced" and then on "Adapt". Set system status and other functions BA BURGprotect_BASE 2200_03-2019_03.indd 31 10.04.2019 16:24:35BASE 2200 32 | English [Scan QR code] . Scan device code from the device. Add new accessories Scan the QR code. Note: Accessories included in the SET are already connected to the system ex-factory and do not have to be taught. Assign a name and conrm adding the device by tapping on the tick at the top right. BA BURGprotect_BASE 2200_03-2019_03.indd 32 10.04.2019 16:24:36BASE 2200 English | 33 Setup Emergency / Silent alarm Activate the respective alerting settings in the user management.

1. For this purpose, open the system settings

("gearwheel") . If the PIN for the silent alarm is entered on the keypad, an acoustic alarm is not triggered. All users of the system are however, immediately notied per Push notication and / or SMS.

2. Scroll down and tap on "Security

3. Set the language of the

security notications.

4. Select "SOS Alarm" and

activate the function. Exemplary alarm

5. Assign and conrm the

notications", enter your personal emergency message. BA BURGprotect_BASE 2200_03-2019_03.indd 33 10.04.2019 16:24:36BASE 2200 34 | English Home Scenario If you are at home and want to keep a part of the system activated, Home Scenario is the right choice. When you tap on "Home Scenario" for the rst time, you will be taken to the setup. Here,you can set which sensors should remain active and which not. TheApp only lists the sensors that support the "HomeScenario". Accessory management All accessory parts are listed in the device settings / accessory management and sorted according to their types. Users can add, remove and change their settings in this area. Users can also control their PLUG (radio- controlled socket) in one App. App settings Change language Select a language to be used for the Apptext. App password If you want to ensure unauthorised access to the App, activate the App password. Help & Feedback: Here you can nd help and send feedback to support. BA BURGprotect_BASE 2200_03-2019_03.indd 34 10.04.2019 16:24:36BASE 2200 English | 35 Home Scenario Advanced settings Coming Home delay: Users can congure a delay time where the system does not trigger an alarm, even if a sensor detects an event, e.g. in order to be able to enter the code on the keypad without the alarm being triggered. Leaving Home delay: The system delays the armed / Home Scenario of the system by the time entered. E.g. to allow you to leave the garage before the system changes its status. Alarm siren duration: Species how long the sirens should remain switched on in event of an alarm. Legal provisions apply. Please contact your local authorities / town hall for information. Network & password setting: Here you can manage the system settings for network and access password. Add user To share access to the system with other users, you can generate a QR code that is valid for a limited period. [Device Setup]-[Share device] Generates a one-time QR code that is valid for a limited period. After installing the App, users can scan in this code or import it from the photo album in order to gain access to the system. Thus, sharing via chat programmes or MMS is very easy. BA BURGprotect_BASE 2200_03-2019_03.indd 35 10.04.2019 16:24:36BASE 2200 36 | English FAQ BURGprotect Question 1: If there is no internet connection present, will I still be informed about any incidents? Answer: The BURGprotect BASE system has LAN / WLAN / mobile radio (optional) communication options. If the LAN / WLAN connection is interrupted, the mobile communication can be used as a backup, provided that an active functional SIM card is present. Usually, internet downtimes are caused by an electric failure which would still allow a connection to be established via the mobile communication network. In the worst-case scenario that all communication channels to the outside are cut-off, the system can still be operated for several hours using the backup battery. In event of an incident, an acoustic alarm can be triggered locally to attract attention. Question 2: The SIM card is not recognised Answer: Please check if this is a GSM based SIM card supported by the system. Before inserting into the Base, please make sure that the SIM card has been activated via a smart device and that the PIN has been deactivated. Question 3: Can the system be reset? Will all data be deleted in the process? Answer: To reset the system, please keep the Reset button pressed for 5 seconds. The system deleted all settings carried out. Once you have created an account, you can restore the data via this during the initialisation process. Question 4: The operation of the App is jerky. Answer: Please check the following before contacting the service department:

• Check the "Network Status" in the main menu. High values indicate a slow / poor connection.

• Connect the BURGprotect BASE to the router using a LAN cable.

• Start the router / repeater again and check the network / internet connection.

• Deactivate all Proxy Server and VPN connections and establish a direct connection with the internet. BA BURGprotect_BASE 2200_03-2019_03.indd 36 10.04.2019 16:24:36BASE 2200 English | 37 System CPU ARM Cortex-A7 Electronics Power supply DC 5 V 2 A Emergency battery Rechargeable lithium polymer battery 2300mAh Stand-by time (battery) Max. 8 hours when fully charged BURGprotect alarm frquencies Frequency 433.05 – 434.79 MHz Max. range 200 m / 656 ft * Max. transmission power < 10 mW (10 dBm) Network LAN 1 X RJ45 10/100M Ethernet interface WLAN standards 802.11 b/g/n (2.4 Ghz) GSM GSM 850/900/1800/1900MHz Audio Internal alarm siren 100 dB / 30 cm Ambient condi- tions Temperature range -20 °C ~ 60 °C Area of ue Only in dry indoor rooms Installation Desktop, wall mounting Housing material ABS/PC Key Features Max. number of accessories

Keypad support Yes Smart Devices Smartphone App SOS Alarm Supported Battery charge warning Supports Notications Push notications (App) / SMS (Smart Device) Quick teaching of accessories Per QR Code Quick setup of users Per QR Code Online rmware updates Supports

• The actual range is subject to the circumstances on-location. Specications BA BURGprotect_BASE 2200_03-2019_03.indd 37 10.04.2019 16:24:37BASE 2200 38 | English General safety instructions and preventive measures Caution Changes and modications that have not been explicitly approved by the responsible approval authority may lead to the approval for operation of the device being withdrawn. This device complies with the technical standards in force at the time of production. We constantly strive to ensure that our products are in line with the latest technologically and that our handbooks are kept up to date. We therefore reserve the right to undertake technical changes and modications or adjustments to the instructions without providing advancenotice. The instructions must be carefully followed. We accept no liability for damage, as a result of e.g. incorrect use or installation, improper handling, insufcient or poor maintenance, disregard of safety guidelines or general conditions of use. When installed and used correctly and under the conditions specied, this device performs the functions described in the handbook. As the alarm is dependent upon the specic arrangement put in place by the customer, there is no guarantee that it will be triggered. Limitation of liability Please read the instructions carefully. No liability can be assumed for any damage which may result from failure to follow instructions. The device must be used only for the purpose specied in the instructions. The device should work effectively as an alarm in an emergency! Please check regularly that the device is in working order and that the batteries are charged. This will ensure that it functions correctly in the event of a (hopefully unlikely) emergency. Due to unusually high electromagnetic radiation, manipulation or other inuences, malfunctions may be triggered. The device must not be installed in damp areas or near electrical devices which emit radiation. Battery-operated devices must not be used in high temperatures, near sources of heat or exposed to direct sunlight. Ensure that packaging and contents are kept well away from children to avoid any risk of suffocation. Please keep instructions in a safe place. IMPORTANT NOTE: The device may not function correctly if installed in an inappropriate location. If you need an EC Declaration of Conformity for this device, please send your request to: [e-mail] Safety guidelines Use only a damp cloth for cleaning. Ensure that no water enters the device. Do not use any readily inammable, chemical, corrosive, abrasive or sharp cleaning materials. Cleaning BA BURGprotect_BASE 2200_03-2019_03.indd 38 10.04.2019 16:24:37BASE 2200 English | 39 BURG-WÄCHTER products comply with the technical standards in force at the time of production and adhere to our own qualitystandards. The guarantee only covers defects which can be proved to have resulted from production or material defects at the time of purchase. The guarantee expires after two years; further claims are excluded. A short description of any defects identi ed must be made in writing and the device returned to the place it was bought, together with the original packaging. After the device has been tested, and within a appropriate period of time, the guarantor will decide whether or not to repair or exchange theitem. Any defects or damage which may have resulted from transport, inappropriate or improper use, wear and tear etc. are not included in the guarantee. The battery is not included in the guarantee. Warranty Correct location for installation The radio signal of the sensor is highly dependent on environmental conditions. Metal objects, concrete surfaces, walls, and metal cables all reduce its range, etc. Other radio devices and environmental conditions can also interfere with its operation. IMPORTANT NOTE: The alarm can only work as well as permitted by its installation and environment. The alarm can indicate dangerous situations but it cannot prevent them. The device must not be painted, varnished or altered in any way. Vibrancy 2020 Contact 2031 Sirene 2151 Smoke 2050 Motion 2010 Outdoor siren Smoke detector PIR motion detector Water 2060 Water detector Control 2110 Remote control Vibration sensor Door and window contact Keypad 2100 RFID keypad Plug 2141 Wall socket adapter Alarm system start package comprising: Set 2210

Base 2200 Other accessories (amongst others) Noice 2160 Indoor siren Contact 2031 Noice 2160 Contact 2031 Contact 2031 Contact 2031 Door and window contact BA BURGprotect_BASE 2200_03-2019_03.indd 39 10.04.2019 16:24:44BASE 220040 | English Disposal of the device Imprint Please be aware that electrical and electronic equipment and batteries marked in this way must not be disposed of with household waste but collected separately. Please obtain information on the collecting points for electrical waste from the responsible authority of your city/municipality. BURG-WÄCHTER KG hereby declares that this device complies with Directive 2014/53/EU, (RED) 2014/30/EU, (EMC) and 2011/65/ EU (RoHS) and the Low Voltage Directive (2014/35/EU). The complete text of the EU Declaration of Conformity is available at the following Internet address: www.burg.biz If you have any technical questions concerning the product, please observe the detailed operating instructions and observe the FAQ that can be found on the following homepage: www.burg.biz. If you should still have any questions, please contact per e-mail at [e-mail] The copyright for these operating instructions are held exclusively by BURG-WÄCHTER KG. Any reproduction, even into digital storage media requires the written consent of BURG-WÄCHTER KG. Reprinting, even excerpts, is forbidden. Subject to errors and technical changes. All company and product names are trademarks or registered trademarks or brands of the respectiveowners. Printing and typesetting errors as well as technical changes reserved. GNU general public license information Please note that this product, amongst others, contains Open Source Software that is licensed under the GNU General Public License (GPL). We refer to the license terms of the GPL in order to ensure the GPL compliant use of the programme. The license text of the GPL V2 printed out is enclosed with this product. The license text of the GPL can also be downloaded from the homepage www.santec-video.com/Download/GNU_GPL/ GNU_GPL_V2.pdf. On request, you and other third parts can be provided with the complete and machine-readable Open Source source code of the software licensed under the GPLv2. The source code can either be provided as download link or as an alternative, on a conventional data carrier (at your own costs). This offer is valid for a period of three years from the time you have downloaded the software, or from the time that we have sent the product to you. Please direct your respective query to: Burg Wächter KG, Altenhofer Weg 15, 58300 Wetter, Germany Tel: [phone], Fax: [phone] E-Mail: [e-mail] Please note that we cannot provide any support or guarantee for the accuracy of the source code. Thesource code only represents a part of the overallsoftware. Other accessories can be found on our homepage: www.burg.biz or by scanning the following QR code links: BA BURGprotect_BASE 2200_03-2019_03.indd 40 10.04.2019 16:24:45BASE 2200 Français | 41 1x guide rapide 1x BURGprotect