GXP2160 - Phone GRANDSTREAM - Free user manual and instructions

Product Type	IP Phone for Businesses
Brand	Grandstream
Model	GXP2160
Number of Lines	6 SIP lines
Screen	4.3-inch Color Graphic LCD Screen
XML Contextual Keys	5 programmable keys
Network Ports	2 Gigabit Ethernet ports (LAN and PC)
Power Supply	12V DC power adapter included, PoE (Power over Ethernet) support
Bluetooth	Built-in Bluetooth
Conference	5-party conference
Electronic Hook Switch (EHS)	Yes, built-in
Dimensions (approx.)	Approximately 200 x 180 x 100 mm
Weight (approx.)	Approximately 1 kg
Package Contents	Device, handset, 12V adapter, Ethernet cable, telephone cable, stand, quick installation guide, BLF label
Installation	On desk with included stand or wall mount (optional wall bracket)
Configuration	Via web interface or phone menu, supports DHCP/static IP
Safety	Do not restart during firmware update, use only the provided adapter
Maintenance	Clean with a soft dry cloth
Spare Parts	Adapter, handset, stand, cables available through authorized dealer
Repairability	Repairable by a qualified technician

Frequently Asked Questions - GXP2160 GRANDSTREAM

How to install the GXP2160 on a desk?

Attach the included stand to the base of the phone in the designated slot, then place the phone on the desk. The stand allows the device to be tilted for better screen visibility.

How to connect the phone to the network?

Use the provided Ethernet cable to connect the phone's LAN port to your router or network switch. You can also use the PC port to connect a computer. The phone supports DHCP for automatic configuration or static IP.

Can the GXP2160 be used for emergency calls?

No, the GXP2160 is not pre-configured for emergency calls. You must subscribe to a compatible SIP service and configure it properly. Grandstream recommends having a traditional phone service for emergencies.

How to configure the phone via web browser?

Press the UP key to display the phone's IP address. Enter this address in your browser. The default administrator password is 'admin' and the user password is '123'.

How to configure SIP settings?

From the phone menu, go to MENU > Phone > SIP > Account. Enter the parameters provided by your operator: SIP proxy, username, password, etc.

Does the GXP2160 support PoE?

Yes, the GXP2160 has built-in PoE (Power over Ethernet). You can power it via a PoE switch without using the power adapter.

How to use the Bluetooth function?

The built-in Bluetooth allows you to connect a wireless headset. Enable Bluetooth from the phone menu and pair your headset according to the manufacturer's instructions.

What to do if the screen does not turn on?

Check that the power adapter is properly plugged in and that the outlet works. If using PoE, make sure the switch provides enough power. If the problem persists, contact technical support.

How to transfer a call?

During a call, press the 'Transfer' key (or TRANS). Dial the recipient's number, then press 'Transfer' again to complete the transfer.

Where to find the complete user manual?

The detailed manual is available for download on the Grandstream website: http://www.grandstream.com/support.

USER MANUAL GXP2160 GRANDSTREAM

Grandstream Networks, Inc.

126 Brookline Ave, 3rd Floor

Boston, MA 02215 USA

Voice: [phone]

Fax: [phone]

www.grandstream.com

Two black office telephones with digital screens and keypad, shown side by side (no visible text or symbols)

GXP2160 Enterprise IP Phone Quick Installation Guide

For Warranty and RMA information, please visit www.grandstream.com

Content

English....1

简体中文....7

Español....13

Français....19

Deutsch....25

Italiano....31

Русский....37

Português.... 43

Polski....49

The GXP2160 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit ("Emergency Service(s)") or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXP2160 to use that service, and periodically test your configuration to confirm that it works as You expect. If You do not do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP2160. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP2160 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS:

WARNING: Please DO NOT power cycle the GXP2160 during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GXP2160 package. Using an alternative non-qualified power adapter may possibly damage the unit.

OVERVIEW:

GXP2160 is a next generation enterprise grand IP Phone that features up to 6 lines, 4.3 inch LCD, 5 XML programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch(EHS). The GXP2160 also supports automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.GXP2160 is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance.

PACKAGE CONTENTS:

1 x GXP2160 Main Case

1 x Handset

1 x 12V Power adapter

1 x Ethernet Cable

1 x Phone Cord

1 x Phone Stand

1 x Quick Installation Guide

BLF Labels

PHONE SETUP:

Slots for the wall mount and phone stand

Installing the Phone (Wall Mount\*sold separately):

1. Attach the wall mount to the slot on the back of the phone.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (See figure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (See figure below).

Handset rest — Tab with extension up — Tab with extension down

Installing the Phone (Phone Stand):

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand (upper part, bottom part).

Installing BLF Paper Label:

1. Install the paper label under the plastic notches on the phone and gently lay the paper down on the phone surface.
2. Install the plastic cover over the paper label by inserting the cover under the plastic notches on the phone.

GRANDOTREEBAN GXP2168 Label Cover

CONNECTING THE PHONE:

USB Port

PC Port LAN Port Power Headset Port Handset Port

To setup the GXP2160, follow the steps below:

1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet.
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips For Using the Keypad:

Line keys Soft keys Menu/OK Key Standard Keypad Navigation keys GNDOTRIN OP210 Message Waiting Indicator Multi-Purpose keys Message Contacts Transfer Conference Hold Headset Mute Send Volume Speaker

1. To access the MENU, press the round MENU button.
2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
3. Press the round MENU button to confirm a menu selection.
4. The phone automatically exits MENU mode with an incoming call, the phone goes off-hook or the MENU mode is left idle for 60 seconds.

PHONE CONFIGURATION:

Configure the GXP2160 using Web Browser:

1. Ensure your phone is powered up and connected to the Internet.
2. Press the UP button to see the IP address.
3. Type the phone's IP address in your PC browser (See figure on right).
4. The default administrator username and password are "admin"; the default end-user username is "user" and the password is "123".

http://102.168.45.2031 GRANDSTREAM (See www.gxp2160 GRANDSTREAM CONNECTING THE WORLD GXP2160 Username Password Login Language: English

Configure the GXP2160 using the Keypad:

1. Make sure the phone is idle.
2. Press the MENU button to access the keypad MENU to configure the phone.
3. Select MENU-> Phone-> SIP-> Account to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.
4. Follow MENU options to configure the basic features of the phone. For example: the IP address if using a static IP. For details, please check GXP2160 User Manual.
5. Please contact your ITSP (Internet Telephony Service Provider) for additional settings that may be necessary to configure the phone.

Note: For the detailed user manual, please download from: http://www.grandstream.com/support

This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.

ZH