CUE28NKR - Air-conditioner PANASONIC - Free user manual and instructions

Product type	Wall split air conditioner
Brand	Panasonic
Model	CUE28NKR
Category	Air conditioner
Cooling capacity	28000 BTU/h (estimated)
Heating capacity	28000 BTU/h (estimated)
Power supply	230 V, 50 Hz
Refrigerant	R32
Compressor	Inverter
Sound level	48 dB(A) (estimated)
Indoor unit dimensions	1050 x 335 x 265 mm (estimated)
Indoor unit weight	12 kg (estimated)
Outdoor unit dimensions	850 x 620 x 310 mm (estimated)
Outdoor unit weight	40 kg (estimated)
Main functions	Cooling, heating, dehumidification, ventilation
Connectivity	Compatible with IntesisHome Wi-Fi module (optional)
Sensor	External temperature sensor for MKE and NKE models
Safety	Overheat protection, automatic defrost
Maintenance and cleaning	Regular filter cleaning, connection check
Spare parts and repairability	Parts available, repair by certified technician
General information	2-year warranty, professional installation recommended

Frequently Asked Questions - CUE28NKR PANASONIC

How to install the IntesisHome Wi-Fi module on my Panasonic CUE28NKR air conditioner?

Disconnect the air conditioner power supply. Access the main PCB and locate the CN-CNT connector. Connect end A of the supplied cable to CN-CNT and end B to the AC connector on the module. Attach the antenna and sensor if necessary. Close and reconnect power. The LED should flash then become solid.

Where to place the external antenna of the Wi-Fi module?

Place the antenna outside the air conditioner, preferably in a vertical position pointing directly at your Wi-Fi router. Avoid metal surfaces and check Wi-Fi coverage at the chosen location. Tighten the connector clockwise.

What to do if the LED does not light up after installation?

Check that the cable is properly connected to the CN-CNT and AC connectors. Make sure the air conditioner is powered on. If the problem persists, see the FAQ section on the IntesisHome support site.

How to connect the external temperature sensor?

The sensor is only required for MKE and NKE models. Connect it to the sensor connector on the module (Figure 1). Attach the other end near the intake air sensor of the air conditioner. For details, refer to the installation guide.

Can I install the module inside the indoor unit?

Yes, the module can be installed inside. However, access to the button and LED will be limited. If you need to change the Wi-Fi configuration, you will have to open the air conditioner. Ensure there is enough space.

How to configure the Wi-Fi access point?

After installation, use the IntesisHome app or web interface to configure the module. Follow the instructions in the quick start guide. If the access point changes, you will need to press the button on the module to reconfigure.

What to do in case of Wi-Fi connection loss?

Check the antenna position and Wi-Fi coverage. Consult the connectivity support section at www.intesishome.com/support/faq. You can also restart the module by unplugging and replugging it.

Is the IntesisHome module compatible with my air conditioner?

The module is compatible with Panasonic ECOi and PACi units. Check for the presence of the CN-CNT connector on your air conditioner's PCB. The CUE28NKR model is compatible if it has this connector.

How to reset the Wi-Fi module?

Press and hold the module button for 5 seconds until the LED flashes. This resets the network configuration. You will then need to reconfigure via the app.

Where to find the latest firmware version?

Visit www.intesishome.com/downloads to download the latest firmware update. Follow the instructions provided with the file to update the module.

USER MANUAL CUE28NKR PANASONIC

Your Home In The Cloud

PA-AC-WIFI-1A

INSTALLATION GUIDE

Installation process should only be performed by an authorized installer. Please follow all Safety Instructions provided by the Panasonic manuals.

1.Product description

The IntesisHome device is an external module capable of connecting Panasonic Air Conditioning units into your Wi-Fi network in order to provide global connectivity and remote control applications through a friendly user interface.

Packaging content:

IntesisHome Device

• External Antenna

• Supplied cable

• Temperature sensor

• Quick start guide

Installation guide

Warranty Doc

2. Technical Information

In order to obtain a complete and technical description of the device, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A-Technical-Info-eng.pdf

In order to obtain detailed description of the installation possibilities, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf

3. FAQ and support

For any question or problem related with the product or the installation procedure, please visit our support center at www.intesishome.com/support/faq.

Please refer to the website www.intesishome.com/downloads for latest updates.

4. Installation overview

5. Device connections

1. Unplug the Air conditioner (AC) unit from the power supply line.
2. Access to the main Printed Circuit Board.*
3. Locate the socket connector marked as CN-CNT*
4. Select a location for the IntesisHome device. See section 6 for more information.
5. Connect the A-end (the long one) of the supplied cable to the Air Conditioner CN-CNT connector and the B-end (the short one) to the device AC connector.
6. Connect the external antenna into the antenna connector. Make sure you screw the antenna connector in a clockwise direction until it stops.
7. (If needed) Install the Temperature Sensor. See section 8 for more information.
8. Place the antenna outside the AC, preferably in a vertical position and pointing directly to the Wi-Fi Router or Access Point (AP). See section 7 for more information.
9. Close the Air Conditioner unit.
10. Plug the AC to the power supply line. If connection with the Air Conditioner has been successful, IntesisHome device LED will start blinking Green and then will change to steady Green.
11. See Panasonic installation or service manual for detailed information.

6. Device location

IntesisHome device can be both installed inside or outside the AC units.

In order to obtain detailed description of the installation possibilities, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf

Inside the AC unit Outside the AC unit
1. External antenna
2. IntesisHome device

Device Installed Inside the AC unit or hidden

It allows a neater installation as the user cannot see the device during normal operation. The following points need to be taken into account if the device is installed inside the AC.

• The indication LED and the button are not going to be accessible by the user.

o The LED is an indicator of the status of the device both during connection and normal behavior.
o The button is used to reconfigure the device if the Access Point (AP) configuration changes. If this happens the user will need to access the inside of the Air Conditioner.

• If there is not enough space for installation inside the AC unit the following actions can be performed:

o If it is due to water pipes, change the side of the AC where they are connected to get more space inside the AC unit.
o Otherwise the support surface can be removed (Figure 1)

Device Installed outside the AC unit

The following points need to be taken into account if the device is installed outside the AC.

• The device can be fixed both using screws of double side tape.
• The cable lid has several options in order to direct the cables to the desired direction.

7. Antenna location

Locating the external antenna in a proper location and position will improve communication between the IntessHome device and your Wi-Fi Router or Access Point (AP).

Remember to correctly screw the antenna connector in a clockwise direction until it stops.

Important: Avoid placing the antenna next to metal surfaces.

Important: When possible, try to check Wi-Fi coverage in the installation location. Good Wi-Fi level is strongly recommended.

Fix the external antenna preferably as close as possible from the Wi-Fi signal source (Access Point or Router). Please, make sure that you place the antenna in a vertical position and pointing directly to your Wi-Fi Router or Access Point (AP).

Figure 4
Antenna in vertical position and pointing to the Wi-Fi Access Point or Router.

Antenna im Inertionfall position and net pointing to the Wi-Fi Access Point or Router.

If you have coverage problems after installation, please visit the connectivity support section in our site at www.intesishome.com/support/faq

8. Temperature Sensor location

The supplied temperature sensor only needs to be installed in MKE and NKE units. Newer models do not require an external temperature sensor.

Connect the temperature sensor to the device Temperature Sensor connector (Figure 1) and fix the other end next to the Air Conditioner intake air sensor.

See www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf for more information

Se www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf for mer information

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