Home Center 2 - Smart Home Fibaro - Free user manual and instructions
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Frequently Asked Questions - Home Center 2 Fibaro
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USER MANUAL Home Center 2 Fibaro
PL3 To start using FIBARO System Home Center 2, please connect the device to power and LAN sockets, as shown below. HC2 back HC2 front
1. Unscrew left side panel
2. Take side panel off
3. Connect wires as shown
on figure below Connect power cable to the mains, and network cable to LAN socket in your router (Home Center 2 requires an outside router).
4. Connect Home Center 2
Start Home Center 2 with a POWER button and wait approx. 2 minutes for the device to start. Correct connection will be signalled by diodes 1, 2, 3 (see the glossary below).
5. Start Home Center 2
POWER Go to www.fibaro.com/support, then download and install FIBARO Finder designated for your operating system. Run the FIBARO Finder and click „Refresh”. List of Home Center 2 available within your local network will appear. Select Home Center 2 by recognizing it by its serial number (the number is on the plate on the bottom of the casing) and click „Connect”. After successful connection login page will appear in the browser. Choose your language, then log in with default credentials: Login: admin Password: admin
6. Log in to Home Center 2
7. Download mobile app
POWER - power ON LAN - HC2 connected to Ethernet INTERNET - HC2 connected to Internet Z-WAVE - communication within Z-Wave network LEARN MODE [blinking slowly] - new device being added to the Z-Wave network LEARN MODE [blinking] - device being deleted from the Z-Wave network LEARN MODE [blinking quickly] - device has been added/removed RECOVERY - Recovery Mode active UPDATE - New software version available for download SERVICE - Software update in progress LED Indicators EN4 POWER
- click to turn HC2 ON
- click (when HC2 ON) to reset the device
- press and hold for approx 10 seconds to turn HC2 OFF RECOVERY
- Disconnect the power supply. Press and hold Recovery button when reconnecting the power supply (release the button after entering Recovery Mode)*.
- click once - entering Learn Mode (add new Z-Wave device),
- click twice - entering Learn Mode (delete Z-Wave device),
- press and hold to set static IP: 192.168.81.1* *Note: after setting static IP Home Center 2 will loose the router connection. Back panel buttons Hereby, Fibar Group S.A. declares that the device is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.manuals. fibaro.com This product is not a toy. Keep away from children and animals. Do not expose this product to moisture, water or other liquids. Never place any water carrying vessels near or on top of the unit. This product is designed for indoor use only. Do not use outside! Do not attempt to examine or repair this product yourself. Simplified EU declaration of conformity Device labelled with this symbol should not be disposed with other household wastes. It shall be handed over to the applicable collection point for the recycling of waste electrical and electronic equipment. WEEE Directive Compliance Power supply: 12V DC (included) Network interface: 10/100/1000 Base-T (Gigabit) Ethernet (RJ-45) Radio protocol: Z-Wave Radio frequency: 868.42/868.40 MHz EU; 908.42/908.40 MHz US 919.82/919.80 MHz HK 921.42/921.40 MHz ANZ 869.02/869.00 MHz RU Maximum transmit power: 0dBm Range: up to 30m (depending on building structure) Operating temperature: 10-40°C Dimensions (W x D x H): 225 x 185 x 44 mm Conformity with EU directives: RED 2014/53/EU RoHS 2011/65/EU Technical data5 Guarantee terms and conditions
1. FIBAR GROUP S.A. with its registered office in Poznan,
ul. Lotnicza 1, 60-421 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for Poznań-Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register (KRS) under number: 553265, NIP 7811858097, REGON: 301595664, share capital PLN 1,182,100 paid in full, other contact information is available at: www.fibaro.com (hereinafter „the Manufacturer”) guarantees that the device sold (hereinaftr: „the Device” is free from material and manufacturing defects.
2. The Manufacturer shall be responsible for malfunctioning
of the Device resulting from physical defects inherent in the Device that cause its operation to be incompatible with the specifications within the period of:
- 24 months from the date of purchase by the consumer,
- 12 months from the date of purchase by a business customer (the consumer and business customer are further collectively referred to as „Customer”).
3. The Manufacturer shall remove any defects revealed
during the guarantee period, free of charge, by repairing or replacing (at the sole discretion of the Manufacturer) the defective components of the Device with new or regenerated components. The manufacturer reserves the right to replace the entire Device with a new or regenerated device. The Manufacturer shall not refund money paid for the device.
4. Under special circumstances, the Manufacturer may
replace the Device with a different device most similar in technical characteristics.
5. Only the holder of a valid guaranty document shall be
entitled to make claims under guarantee.
6. Before making a complaint, the
Manufacturer recommends using the telephone or online support available at https://www.fibaro.com/support/.
7. In order to make a complaint, the Customer should
contact the Manufacturer via the email address given at https://www.fibaro.com/support/.
8. After the complaint has been properly filed, the
Customer will receive contact details for the Authorized Guarantee Service („AGS”). The customer should contact and deliver the Device to AGS. Upon receipt of the Device, the manufacturer shall inform the Customer of the return merchandise authorization number (RMA).
9. Defects shall be removed within 30 days from the date
of delivering the Device to AGS. The guarantee period shall be extended by the time in which the Device was kept by AGS.
10. The faulty device shall be provided by the Customer
with complete standard equipment and documents proving its purchase.
11. The cost of transporting the Device in the territory
of the Republic of Poland shall be covered by the Manufacturer. The costs of the Device transport from other countries shall be covered by the Customer. For unjustified complaints, AGS may charge the Customer with costs related to the case.
12. AGS shall not accept a complaint claim when:
- the Device was misused or the manual was not observed,
- the Device was provided by the Customer incomplete, without accessories or nameplate,
- it was determined that the fault was caused by other reasons than a material or manufacturing defect of the Device
- the guarantee document is not valid or there is no proof of purchase,
13. The guarantee shall not cover:
- mechanical damages (cracks, fractures, cuts, abrasions, physical deformations caused by impact, falling or dropping the device or other object, improper use or not observing the operating manual);
- damages resulting from external causes, e.g.: flood, storm, fire, lightning, natural disasters, earthquakes, war, civil disturbance, force majeure, unforeseen accidents, theft, water damage, liquid leakage, battery spill, weather conditions, sunlight, sand, moisture, high or low temperature, air pollution;
- damages caused by malfunctioning software, attack of a computer virus, or by failure to update the software as recommended by the Manufacturer;
- damages resulting from: surges in the power and/or telecommunication network, improper connection to the grid in a manner inconsistent with the operating manual, or from connecting other devices not recommended by the Manufacturer.
- damages caused by operating or storing the device in extremely adverse conditions, i.e. high humidity, dust, too low (freezing) or too high ambient temperature. Detailed permissible conditions for operating the Device are defined in the operating manual;
- damages caused by using accessories not recommended by the Manufacturer
- damages caused by faulty electrical installation of the Customer, including the use of incorrect fuses;
- damages caused by Customer’s failure to provide maintenance and servicing activities defined in the operating manual;
- damages resulting from the use of spurious spare parts or accessories improper for given model, repairing and introducing alterations by unauthorized persons;
- defects caused by operating faulty Device or accessories.
14. The guarantee shall not cover natural wear and tear of
the Device and its components listed in the operating manual and in technical documentation as such elements have a defined operational life.
15. The Device Guarantee shall not exclude, limit or
suspend the Customer’s warranty rights.
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