Caffe Fenice - Coffee machine NEMOX - Free user manual and instructions

Product type	Bean-to-cup espresso machine with built-in grinder
Brand	Nemox
Model	Caffe Fenice
Use	Whole coffee beans or ground coffee, cappuccino, latte macchiato, hot water
Power supply	220-240 V / 50-60 Hz, 10 A, grounded plug
Rated power	~1300 W
Pump pressure	15 bar
Water tank capacity	1.5 liters
Bean hopper capacity	200 g
Materials	Stainless steel, food-grade plastic
Dimensions (W × D × H)	30 cm × 35 cm × 40 cm
Net weight	10 kg
Main functions	Espresso, steam, hot water, adjustable grind, cup warmer
Grind adjustment	7 levels (from fine to coarse)
Safety	Auto shut-off, overheat protection, filter holder lock
Routine maintenance	Regular cleaning of tank, drip tray, filters and steam wand
Descaling	Every 3-4 months or 300 coffees with white vinegar or descaling product
Accessories included	Filter holder, single and double shot filters, dosing scoop, tamper, steam wand
Warranty	2 years (parts and labor)
Standards	Compliant with EC directives (low voltage, electromagnetic compatibility, food contact)

Frequently Asked Questions - Caffe Fenice NEMOX

How to prepare coffee for the first time?

Fill the water tank with fresh water, plug in the machine, turn on the main switch and wait for the temperature indicator light to go out. If using whole coffee beans, fill the hopper and adjust the grind. If using ground coffee, dose the filter and tamp with the tamper. Attach the filter holder and activate the coffee flow switch.

What to do if the machine does not dispense coffee?

Check that the water tank is not empty and that the hydraulic circuit is primed. If the pump makes an unusual noise, turn off the machine, let it cool down, then prime the circuit by running water without coffee. Also ensure the temperature indicator is off before starting.

How to adjust the coffee grind?

Turn the grind adjustment knob (15) on the bean hopper. Numbers 1 to 7 indicate the degree: the lower the number, the finer the grind (ideal for a creamy espresso). Adjust according to the coffee type and your preferences.

Why does my coffee have no crema?

The grind is probably too coarse. Use a finer setting. Also check that the coffee is fresh and suitable for espresso. Tamp the coffee correctly in the filter.

How to froth milk for a cappuccino?

Fill a container one-third full with cold milk. After activating the steam, place the wand just under the milk surface and open the steam valve. Move the container up and down until desired foam is achieved, then immerse the wand to heat the milk. Turn off steam and purge the wand.

What to do if the steam wand is clogged?

Unscrew the tip of the wand and clean it with a fine needle to remove dried residues. Rinse with clean water. After each use, purge the wand by running a little hot water.

How to descale the machine?

Fill the water tank with 1 liter of water and 100 ml of white vinegar. Turn on the machine, run a cup of water (as for coffee) then a cup of hot water through the wand. Turn off and let sit for 15-20 min. Repeat to empty the tank, then rinse by running clear water.

Why does coffee flow too slowly?

The grind is too fine or the coffee is over-tamped. Reduce grind fineness and tamp less firmly. Also check that the filter holes are not clogged; clean them with a needle if necessary.

The filter holder does not lock in place. What to do?

Make sure you did not put too much coffee in the filter. Remove excess and clean the filter edges and the locking area around the shower. The filter holder should turn fully from left to right for a secure lock.

How to clean the machine after use?

Unplug the appliance and let it cool. Clean the drip tray, tank, filters and filter holder with a damp cloth. Never immerse the machine in water. Purge the steam wand after each use to prevent blockages.

USER MANUAL Caffe Fenice NEMOX

Materials and articles destined for use in contact with food products are conform to the EC Directives 89/109. This appliance complies with the requirements of the Low Voltage Directive 72/23 and successive amendment 93/68, and the Electromagnetic Compatibility Directive 89/336 and successive amendment 92/31 and 93/68.

FRANÇAIS (PAYS EUROPEENS)

When using electrical appliances, basic safety precautions should always be observed, including the following:

• Read all instructions carefully.
• Do not touch hot surfaces. Use handles or knobs.
• To protect against risk of fire, electric shock, and injury to persons do not immerse cord or plug or appliance in water or any other liquid.
• Close supervision is necessary when any appliance is used by or near children.
• Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
• Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or if it is dropped or damaged in any manner. Return appliance to the nearest authorized Service Center for examination, repair or electrical or mechanical adjustment.
• The use of accessory attachments not recommended or sold by the appliance manufacturer may result in fire, electric shock or injury.
• Do not use outdoors.
• Do not let cord hang over edge of table or counter, or touch hot surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "OFF" or "0", then remove plug from wall outlet.
• Do not use appliance for other than intended use. The manufacturer cannot be considered responsible for any damage caused by improper, incorrect or unreasonable use.

SAVE THESE INSTRUCTIONS

CAUTION

• After removing the appliance from the packaging, check it for damage. If in doubt, do not use the appliance and contact an authorised service centre.
• Plastic bags, polystyrene, nails, etc. must not be left within reach of children as they are potentially dangerous.
• The appliance must be connected to an electrical system and power supply socket with a minimum capacity of 10A, equipped with an efficient earth contact. The manufacturer is not responsible for any damage caused by failure to earth the system.
• Any repairs must only be carried out by authorised service centres. (This includes replacement of the power supply cable, since special tools are required).
• The appliance's manufacturer and vendor reject any responsibility for failure to comply with the instructions provided in this user manual.
• Never operate the appliance without water; it would be damaged beyond repair.
• Never touch hot parts of the appliance with bare hands, as burns might result.
• The appliance dispenses hot water and steam, and temperatures are therefore high. Take great care to avoid burns.
• Never remove the filter holder when the appliance is pressurized or is dispensing coffee.
• Never leave water inside the appliance at temperatures of 0^ or below.
• Before carrying out any maintenance or cleaning operations, make sure that the appliance has been disconnected from the electrical mains by removing the plug from the power supply socket.
• Never wash the appliance using water jets or place it in water!
• Never touch the appliance with wet or damp hands or feet.

PUTTING THE APPLIANCE INTO SERVICE - USING IT FOR THE FIRST TIME

• Wash all the accessories in the packaging carefully. Remove the tank (1) from its seat and clean it thoroughly. Then fill it with fresh water and put it back in place. Caution: take care to fit the filler hose properly, with no kinks or restrictions which might impair water intake.

• Connect the plug to the power supply socket after checking that the voltage on the electrical data plate is the same as the mains voltage. Press the master switch (4); the light inside the switch will illuminate to show that the appliance is receiving power. Load water into water circuit immediately as described in the paragraph below. Do not let the machine powered without the water circuit loaded.

• Wash the coffee making unit proceeding as follows:

• Remove the filter holder (11) and press the coffee dispenser switch (7); the pump will start to load water. Wait until water flows from the boiler outlet (10). Now, the appliance's water circuit is now primed.

• Press the coffee switch (7) to bring it to the "0" position and stop the flow.

Repeat the operation whenever the appliance's water circuit has to be re-primed because the tank has been emptied completely. Do not let the machine powered without the water circuit loaded.

For hygiene reasons, the water in the tank should also be changed and washing procedure carried out if the appliance is left unused for more than a week. In this case, replace the water still in the tank with fresh water before starting the cleaning process.

• When the appliance is used for the first time, allow about a litre of water to flow to ensure it is thoroughly cleaned.

• Then wash the hot water/steam dispenser unit proceeding as follows:

• Turn on the steam/hot water tap (5) by turning it anti-clockwise.
• Press the hot water dispenser switch (13); the pump will start to load water. Wait until an even jet of water, containing no air, flows from the hot water/steam dispenser spout (9).
• When the appliance is used for the first time, allow about a litre of water to flow from the steam spout to ensure it is thoroughly cleaned.
• Press the hot water switch (13) to bring it to the "0" position and turn off the steam/hot water tap (5) by turning it clockwise to stop the flow.

For hygiene reasons, the water in the tank should also be changed and the washing procedure carried out if the appliance is left unused for more than a week. In this case, replace the water still in the tank with fresh water before starting the cleaning process.

ADJUSTING GRINDING (OPERA)

Fill the container (14) with coffee beans. The numbered scale on the container indicates the grinding level setting.

7.6.5.4.3.2.1

Taking the notch on the frame of the machine as reference, turn the coffee grinding regulator knob (15) until the number corresponding to the desired grinding fineness is in line with the reference notch. High numbers give coarser grinding and low numbers finer grinding. Setting the correct grinding fineness is fundamental in obtaining a goods, creamy cup of coffee. The right setting depends on the different blends of coffee available on the market and personal preference.

MAKING ESPRESSO COFFEE

• Make sure that the operations described in the PUTTING THE APPLIANCE INTO SERVICE section have been carried out.
• Wait until the water/steam temperature light (3) goes out, indicating that the appliance is ready to make coffee (while the appliance is in use, the light will go on whenever the water temperature drops below the pre-set values. Do not start to make coffee until the light is off).
• Place the filter for one cup or for two cups in the filter holder (11).

OPERAs. Place the filter holder against the support provided under the coffee outlet (16) and press the button (17) to start coffee grinding. When the desired quantity is reached, release the coffee grinding button (17).

FENICE. Whit the doser measure, place the ground coffee in the filter (one measure = one cup; two measures = two cups).

• Use the presser (8) to press the coffee in the filter firmly down. The creaminess of the coffee will depend on how the beans have been ground and how hard the grounds are pressed down (if the coffee is damp or finely ground, lighter pressure is sufficient, while if it is coarsely ground it requires a firmer pressure). Remove any excess coffee from the rim of the filter.
• Connect the filter holder (11) under the boiler outlet (10), turning it from left to right until it cannot be turned any further. Caution: it is important always to push the filter holder firmly home until it cannot

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be turned any more, to ensure a secure connection.

• Place the coffee cups under the spouts of the filter holder (11) and press the coffee dispenser switch (7). When the desired amount of coffee has been obtained, return the switch (7) to "0".
• Remove the filter holder (11) by turning from right to left and throw the grounds away. Never leave the filter containing the spent grounds connected to the appliance.

Note: it is normal for a few drops of water to flow from the boiler outlet; this does not mean that the appliance is defective.

USEFUL HINTS FOR MAKING DELICIOUS ITALIAN ESPRESSO

• Always use fresh water and clean the tank often.
• Do not make coffee until the water has reached the optimum temperature (indicated by the light (3), which goes out).
• Do not wash the filters and the filter holder (11) with detergent whenever they have been used; rinsing with water is sufficient. However, it is important to check that coffee residues have not blocked the tiny holes in the filters.
• Warm the cups, filters and filter holder before making coffee. The cups can be warmed by placing them on the cup warmer shelf (2) with the appliance switched on. The filters and filter holder can be warmed with hot tap water or by connecting the filter holder containing the filter to be used (without coffee, naturally) under the boiler outlet. Press the coffee switch (7) and allow a cup full of water to flow out. Disconnect the filter holder and filter and dry them before adding the coffee.
• Do not use paper or plastic cups, as the flavour of the coffee is affected.
• Good quality, well roasted coffee ground to the right fineness is essential for making good espresso.

DISPENSING STEAM

• Make sure that the operations described in the PUTTING THE APPLIANCE INTO SERVICE section have been carried out.
• Press the steam switch (6) and wait until the water/steam temperature indicator light (3) goes out.
• Turn the steam/hot water spout so that it is over the drip tray (12). Turn on the steam/hot water tap (5) slightly by turning it anti-clockwise and wait until only steam comes out of the spout. Turn off the tap.
• Turn the spout outward and insert it to the bottom of the recipient containing the beverage to be heated. Turn the steam tap fully on and heat the liquid by moving the spout in circles, working from the

bottom to the top of the container. The steam spout has a special tip which aids the formation of froth on milk.

• When enough steam has been dispensed, move the steam/hot water spout (9) back over the grating (12), turn off the steam switch (6) by moving it to "0" and press the hot water switch (13). Wait until the water is expelled from the spout (9) and press the hot water switch (13) by moving it to "0". This operation empty the steam/hot water spout from the residual steam and re-prime the water circuit. Turn the steam/hot water tap (5) off again by turning it clockwise.
• Clean the steam spout and outlet tip thoroughly.

USEFUL HINTS FOR MAKING DELICIOUS ITALIAN CAPPUCINO

• First make the coffee in a cappuccino cup.
• Fill just 1/3 of the container to be used with cold milk. To obtain dense froth, place the evaporator tip just below the level of the milk and turn the container in circles until the desired consistency is obtained. Then insert the spout down to the bottom of the container until the milk is heated to the temperature required.
• Add the milk to the coffee and use a spoon to carry the desired amount of froth into the cup. The optimum proportion for a good cappuccino is 1/3 coffee, 1/3 hot milk and 1/3 milk froth.
• Dust with cocoa powder if liked.

HOT WATER

• Make sure that the operations described in the PUTTING THE APPLIANCE INTO SERVICE section have been carried out.
• Wait until the indicator light (3) goes out.
• Turn on the steam/hot water tap (5) by turning it anti-clockwise; a little water will come out of the spout. Now press the switch (13) to obtain a continuous flow of water at a temperature of about 95^ .
• When the desired amount of water has been obtained, switch off the switch (13) and turn off the tap (5) by turning it clockwise.

ROUTINE MAINTENANCE

• Before carrying out any maintenance or cleaning operation, remove the plug from the power supply socket and leave the appliance to cool.
• Clean the drip tray, the tank, the filters and the filter holder regularly.
• OPERA. Clean the coffee grinder container periodically using a slightly damp cloth to remove the coffee powder.

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IMPORTANT: Check that there are no foreign bodies with the coffee beans; they might damage the grinders. Tale care not to pour water straight into the coffee grinder, it damages the grinders!

• Clean the appliance using a soft, damp cloth only and then dry. Never use solvents, detergents, abrasives or any substances not suitable for contact with foods.
• The steam outlet tip may be removed for cleaning by turning it clockwise. It must be cleaned whenever the steam/hot water spout is used to heat milk or liquids.
• Never place the appliance in water; it contains electrical parts!

DESCALING

In some areas, the water contains a large amount of scale, which is deposited in the appliance's circuit, impairing its operation.

The appliance should be de-scaled every 3-4 months or about every 300 coffees, proceeding as follows.

1). Fill the tank (1) with water, adding about 100 cc of white wine vinegar or a de-scaling product, for use with foods, using the quantity stated in the instructions.
2). Switch on the master switch (4). Proceed as if making coffee, allowing a cappuccino cup full of water to flow out.
3). Then dispense hot water through the spout (9), allowing a cappuccino cup full of water to flow out.
4). Turn off the master switch and leave the descending product to act for about 15-20 minutes.
5). Repeat the operations described in points 2-3-4 until the water tank is empty.
6). Wash the tank thoroughly and fill it with fresh water.
7). Clean the circuit as described in the PUTTING THE APPLIANCE INTO SERVICE - USING IT FOR THE FIRST TIME section.

WHAT MIGHT GO WRONG?

The indicator lights do not come on.

No power.
- Check that the plug has been connected to the power supply socket correctly.
- The power supply lead is damaged. Remove the plug immediately and take the appliance to an authorised service centre.

The appliance does not make coffee.

• The water tank is empty or the water circuit has not been primed. In both cases, an abnormal noise will be heard, since the pump will be sucking in air instead of water. Switch off the appliance and leave it to cool for a few minutes, then prime the water

circuit as described in the PUTTING THE APPLIANCE INTO SERVICE section.

• The water temperature is too high, the steam function has been used without discharging the residual steam from the spout. Leave the appliance to cool for a few minutes, then proceed as described in the PUTTING THE APPLIANCE INTO SERVICE - USING IT FOR THE FIRST TIME - wash the coffee maker unit.

Coffee flows out too quickly.

The coffee is too coarsely ground.
- The coffee inside the filter has not been pressed down firmly enough.
- There is not enough coffee in the filter.

Coffee flows out too slowly.

The coffee is too finely ground.
- The coffee inside the filter has been pressed down too firmly.
- Some of the holes in the filter are blocked; free them with a needle.

The coffee is not creamy.

The coffee is too coarsely ground.
The coffee is no longer fresh.
- The blend used is not suitable for espresso.

The coffee is not hot enough.

• The cup, filter and filter holder have not been warmed up.
• You have not waited for the water temperature light (3) to go out.

The steam/water spout does not dispense steam or water.

• The hole in the spout is blocked by dried residues. Clean the hole with a needle.

It is difficult to connect the filter holder.

• Too much coffee has been put in the filter holder. Remove a little coffee before connecting.
• There is coffee on the rim of the filter. Clean both the filter and the corresponding connection zone around the boiler outlet.

OPERA - The coffee grinder does not dispense the ground coffee.

• The coffee is being ground too fine. Set coarser grinding.
• If the noise indicating that the coffee grinder motor is running is not heard, contact an authorised service centre.

You are urged to check all the points listed above before calling in an authorised service centre.

If the service centre does not find any malfunctions, the expenses for these checks will be charged to the customer.

INSTRUCTIONS GENERALES DE SECURITE

ATTENTION: PIs keep the packaging boxes. They will be necessary in case you should return the machine for repair or you should return it for any other reason. If the machine will be sent back with a packaging box not suitable for transportation all repairing charges will be at charge of the sender, even if the machine is under warranty. If the machines doesn't need to be repaired and the package will not be suitable the machine will be returned to the sender too.