CT-S651 - Thermal printer CITIZEN - Free user manual and instructions

USER MANUAL CT-S651 CITIZEN

Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

GENERAL PRECAUTIONS e Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. e The information contained herein is subject to change without prior notice. © Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems. e Note that Citizen Systems is not responsible for any operation results regardless of omissions, errors, or misprints in this manual. e Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual. © Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product. e Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual. e Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrences. @lf you find omissions, errors, or have questions, please contact your Citizen Systems dealer. e If you find any pages missing or out of order, contact your Citizen Systems dealer for a replacement. CITIZEN is a registered trade mark of Citizen Holdings Co., Japan CITIZEN es una marca registrada de Citizen Holdings Co., Japôn Company names and product names in this manual are trademarks or registered trademarks of relevant companies. Copyright© 2010 by CITIZEN SYSTEMS JAPAN CO. LTD.

AFETY PRECA IONS WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury) In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User's Manual to indicate important items to be strictly. observed. © After having read this Manual, keep it in a safe, readily accessible place for future reference © Some of the descriptions contained in this manual may not be relevant to some printer models. The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols. À WARNING Neglecting precautions indicated by this symbol may result in fatal or serious injury. Â\ CAUTION Neglecting precautions indicated by this symbol may result in injury or damage to property. This symbol is used to alert your attention to important items. This symbol is used to alert you to the danger of electric shock or electrostatic damage. This symbol denotes a request to unplug the printer from the wall outlet. This symbol is used to indicate that the power supply must be grounded. This symbol is used to indicate useful information, such as procedures, instructions or the like. This symbol is used to indicate prohibited actions. OEGAEE

ÂÀ\ WARNING # Do not use or store this product in a place where it will be exposed to:

• Flames or moist air.
• Hot airflow or radiation from a heating device
• Salty air or corrosive gases.
• llL-ventilated atmosphere
• Chemical reactions in a laboratory.
• Airborne oil, steel particles, or dust.
• Static electricity or strong magnetic fields: + Neglecting these wamings may result in pri emission of smoke, fire, or electric shock. ter failure, overheating, M Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either. m Do not drop any metallic object such as paper clips, pins or screws into the printer. M Do not place a flower vase, pot, or anything containing water on the printer. M Do not spill coffee, soft drinks, or any other liquid into the printer. M Do not spray insecticide or any other chemical liquid over the printer. + Dropping a metallic foreign object into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer. Do not handle the printer in the following ways: M Do not subject the printer to strong impacts or hard jolts (e.g., being stepped on, dropped or struck) m Never attempt to disassemble or modify the printer. + Neglecting to handle propery may result in printer failure, overheating, emission of smoke, fire, or electric shock. m install, use, or store the printer out of the reach of children. + Electric appliances could cause an unexpected injury or accident if they are handled or used improperly. + Keep the power cord and signal cables out of the reach of children. Also children should not be allowed to gain access to any internal part of the printer. + The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

Â\ CAUTION Do not use the printer under the following conditions. M Avoid locations subject to vibration or instability. mAvoid locations where the printer is not level. + The printer may fall and cause an injury. + The quality of printing may deteriorate. M Do not obstruct the printer's air vents. M Do not place anything on the printer. M Do not cover or wrap the printer in cloth or blankets. + Doing so could cause heat to build up and deform the case or start a re. M Avoid using the printer near a radio or TV set or from supplying it from the same electric outlet as these appliances. mAvoid using the printer interconnected with a cable or cord that has no protection against noise. (For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.) m Avoid using the printer with a device that is a strong source of noise. + The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction. m installed in any orientation other than those specified. + Malfunction, failure, or electric shock may result.

M Connect the printer to a ground. + Electric leakage may cause an electric shock. m Do not connect the printer's ground to any of the following:

• Gas piping + A gas explosion could result.
• Telephone line ground
• Lightning rod + If lightning strikes a large surge of current may cause fire or shock. + Water pipes + Plastic water pipes should not be used for grounding. (Those approved by a Waterworks Department may be used.) m Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from the electric outlet.

À WARNING Please observe the following precautions for power source and power cord: # Do not plug or unplug the power cord with a wet hand. m Use the printer only at the specified supply voltage and frequency. m Use only the specified AC adapter with the printer. M Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity. m Do not supply the printer from a power strip or current tap shared with other appliances. m Do not plug the power cord into an electric outlet with dust or debris left on the plug. M Do not use a deformed or damaged power cord. M Do not move the printer while its power is on. + Neglecting to handle it properly may result in printer failure, emission of smoke, fire, or electric shock. + An overload may cause the power cord to overheat, catch fire, or the circuit breaker to trip. M Do not allow anything to rest on the power cord. Do not place the printer where the power cord may be stepped on. m Do not use or carry the printer with its power cord bent, twisted, or pulled. m Do not attempt to modify the power cord unnecessarily. M Do not place the power cord near any heating device. + Neglecting these cautions may cause wires or insulation to break, which could result in electric leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer. m Do not leave things around the electric outlet. = Supply power to the printer from a convenient electric outlet, readily accessible in an emergency. + Pull the plug to immediately shut it down in an emergency. m insert the power plug fully into the outlet. mifthe printer will not be used for a long time, disconnect it from its electric outlet. = Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

Â\ CAUTION Caution label is attached in the position shown in the following figure. Carefully read the handling precautions before using the printer.

BEING CUT BY THE MANUAL

AND AUTO CUTTERS WHILE

THE PAPER COVER IS OPEN. # Do not transport this printer with the paper roll inside. + Printer failure or damage may oceur. To prevent possible malfunction or failure observe the following. M Do not open the paper cover during printing. M Avoid operating the printer without paper properly loaded. m Avoid the use of paper not complying with specifications. + May result in poor print quality. m Avoid using torn pieces of paper or paper spliced with plastic adhesive tape. m Avoid forcibly pulling already loaded paper by hand. " m Avoid using a sharp pointed device to operate panel buttons. m Be sure to firmly insert the cable plugs into their mating sockets. + À cross connection may damage the printer's internal electronics or the host system's hardware. mOnly use the printer with devices that have designated solenoid specifications for the cash drawer interface connector. + Neglecting this caution may result in malfunction or failure.

Â\ CAUTION To prevent injury and printer failures from worsening, observe the following: mWhile the paper cover is open, be careful to not touch the manual cutter that is in the paper eject slot. m Do not touch the printing surface of the thermal head. M Do not touch any of the moving parts (e.g., paper cutter, gears, active electric parts) while the printer is working. min case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. m Be careful that the covers do not pinch your hands or fingers. mBe careful of the sharp edges on the printer. Do not allow them to injure you or damage property. + May result in electric shock, burn, or injury. H the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the electric outlet. o) DAILY MAINTENANCE Observe the following precautions for daily maintenance. æ When cleaning the printer, always turn it off and unplug it from the electric outlet. m Use a soft, dry cloth for cleaning the surface of the printer case. For severe stains, use a soft cloth slightly dampened with water. Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth. m To remove paper dust, use a soft brush. AN CAUTION + The thermal head is at a dangerously high temperature immediately after printing. Allow it to cool off before starting maintenance work.

(C1 Visit the following site to get documentation, drivers, utilities, and other information. http://www.citizen-systems.co.jp/english/support/index.html

2.1 Printer Appearance.

2.2 Inside the Paper Cove

2.3 Other Built-in Functions

3.1 Connecting the AC Power Cord.

3.2 Connecting Interface Cables

3.3 Connecting the Cash Drawe:

3.4 Precautions for Installing the Printer

3.5 Partition for Paper Roll...

3.6 Setting the DIP Switch on the Serial Interface Board

7 Adjusting the Paper Near-end Sensor Loading Paper .9 Attaching the Power Switch Cover

3.10 Attaching the Interface Cover …

3.11 Removing the Interface Cover.

5.1 External Views and Dimensions

5.3 Manual Setting of Memory Switches

The CT-S651 line thermal printer series is designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. These printers have extensive features so they can be used in a wide range of applications. © High-speed (200 mm/s) printing e Design so compact it can be installed anywhere (maximum 3-inch (83-mm) paper roll size) e Waterproof construction prevents water from entering through the top © Paper is output from the front so the printer can be placed in restricted spaces © Choose from two models with either 3-inch (83/80 mm) or 2-inch (60/58 mm) wide paper rolls e Built-in power supply or AC adapter types available © Printer status and errors indicated by LED and a buzzer e Equipped with a fast and quiet cutter e Easy to clear cutter jams ® Interchangeable interface e Built-in cash drawer kick-out interface © Memory switches make customization possible e Store user-defined characters and logos on user memory e Barcode and 2D barcode printing supported © 2-color printing supported (when specified paper used) e Driver and utility software included

Make sure the following items are included with your printer. © Printer: ® Interface cover: © AC power cord: © Power switch cover: © Sample paper roll: © CD-ROM: CT-S651S (Built-in power supply type) 36AD3 AC adapter built in e Quick Start Guide: 1 © AC adapter*1: e USB cable*2: 1 Notes: #1: CFS651A only +2: USB interface types only In designated markets ee LE €? USB cable Sample Quick Start paper roll Guide AC power cord Power switch cover Interface cover CT-S651A {AC adapter type)

AC adapter AC power USB cable Sample (36AD2) cord paper roll (e) Power switch | 4 Quick Start cover CDROM Interface cover Guide Model numbers indicate printer features according to the following system. Power supply DC:No power source S: Builtin power supply type A: AC adapter type Paper width 3: 3 inch (80/83 mm) CT-S651S3RS E-BK-P 2: 2inch (58/60 mm) PNE sensor Interface : No PA: Parallel P: PNE sensor RS: Serial RS-232C Body case color UB: USB only Merkete WH: Cool white UH: USB with hub J: Japan E: Europe/Asia BK: Black ET: Ethernet (standard type) U: North America ES: Ethernet (multi-function type) €: Gina UP: Powered USB : Note: +: AC power cord, serial [FF screw, firmware and other specifications vary according to markets.

1.4 Basic Specifications

Rem Specifications Model CT-S651 Print method Line thermal dot print method Print width *1 80 mm/640 dots, 72 mm/576 dots, 64 mm/512 dots, 54.5 mm/436 dots, 54 mm/432 dots, 52.5 mm/420 dots, 48 mm/384 dots, 45 mm/360 dots,

48.75 mm/390 dots, 68.25 mm/546 dots

Dot density 8x8 dois/mm (203 dpi) Print speed 200 mms (fastest, print density 100%), 1600 dot-lines/s Number of print = Maximum number of characters columns +2 {columns) Dot configuration Paper width {dots) 83 mm | 80mm | 60mm | 58 mm Font Font À 53 48 36 35 12x24 Font B 7 64 48 46 sx 17 Font C 80 72 54 52 8x 16 Character sizes Font À: 1.50 x 3.00 mm Font B: 1.13 x 2.13 mm Font C: 1.00 x 2.00 mm Character type Alphanumeric, international, PC437/850/852/857/858/860/863/864/865/866/ WPC1252/katakana/Thai code 18 User memory ‘384 KB (capable of storing user-defined characters and logos) Bar code types UPC-AE, JAN (EAN) 13/8 columns, ITF CODE39, CODE 128, CODABAR (NW-7), CODE93, PDF417, OR Code Line spacing 4.23 mm (1/6 inch) (changeable using commands) Paper roll Paper roll: 83? mm/80 # mm/60<? mm/58 # mm x maximum 683 mm Paper thickness: 65-75 um (core tube diameter: inner 12 mmouter 18 mm) 75-85 um (core tube diameter: inner 25.4 mm/outer 32 mm) Interface Serial (RS-232C compliant), parallel (IEEE 1284 compliant), USB, USB with hub, Ethernet, Powered USB Cash drawer kick-out | Supports 2 cash drawers Buffer size AK bytes/45 bytes Supply voltage DC 24 V 25% Power consumption _|Approximately 45 W (normal printing), 3 W (standby) AC adapter “4 Rated input: AC 100 to 240 V, 50/60 Hz, 150 VA (36AD2, 36AD3) Rated output: DC 24 V, 2.1 À Weight CTS651$: Approx. 1.9 kg, CT-S651À: Approx. 1.5 kg Outside dimensions |CT-S651S: 145 (W) x 192 (D) x 142 (H) mm CTS651A: 145 (W) x 192 (D) x 114 (H) mm Operating temperature [5 to 45°C, 10 to 90% RH (no condensation) land humidity Storage temperature |-20 to 60°C, 10 to 90% RH {no condensation) and humidity Reliability Print head life: 150 km, 200 million pulses [at normal temperature/humidity, using recommended paper and paper thickness) Auto cutter life: 2 million cuts (full cut), 1.6 million cuts (partial eut) (at normal temperature/humidity, using recommended paper and paper thickness) Safety standard *5 [UL, C-UL, FCC Class À, TÜV-Bauart, CE Marking

Notes: #1: When paper width is 83, 80, 60, or 58 mm. +2: The number of printable columns is selected using a memory switch The numbers of columns noted in this table refer to typical models. The number of columns varies depending on specifications. *3: Characters appear small because the dimensions include a blank area surrounding each character. “4: The 36AD2 is the AC adapter packaged as an accessory with the CT-S651A. The 36AD3 is the AC adapter built in to the CT-S651S. +5: Compliant if the Citizen Systems AC adapter (35AD2/36AD83) is used.

2. EXPLANATION OF PRINTER PARTS]

2.1 Printer Appearance

Names of parts Paper cover _ Front cover Operation panel Front cover release button Power switch © Paper cover Open to load paper. © Cover open button Use this button to open the paper cover. © Front cover Open and close this cover to clear a cutter lock. CŒ Refer to 4.3 Clearing a Cutter Lock (2) © Front cover release button Press this button to open the front cover. © Power switch Press this switch to turn the power on or off.

PAPER LED (orange) || "ir ERROR ERROR LED (red) FEED Laon © POWER LED (green) Lights when the power is on, turns off when the power is off. Flashes when data is incoming or a memory error has occurred. © PAPER LED (orange) Lights orange when paper is low (paper near-end) or there is no paper (paper end). © ERROR LED (red) Flashes if the print head is hot, the paper cover is open, a cutter lock occurs, and so forth. © FEED button Press this button to feed paper. In case of a cutter lock, remove the cause of the lock, close the paper cover, and then press the FEED button. The printer enters the mode for setting memory switches and running self- printing. (Œx Refer to 4.4 Self-printing Œ Refer to 4.6 Error Messages CŒ Refer to 5.3 Manual Setting of Memory Switches

Rear connectors Cash drawer Interface connector kick-out Power connector (AC adapter type) (serial, parallel, USB, etc.) connector

AC inlet (built-in power supply type) © Interface connector (serial, parallel, USB, etc.) Connects to the interface cable. The serial interface board is equipped with a DIP switch. © Cash drawer kick-out connector Connects to the cable from the cash drawer. © Power connector (AC adapter type) Connects to the AC adapter cable. e AC inlet (built-in power supply type) Connects to the AC power cord. _14—

e the P. Cover Print head (thermal) Manual cutter Button to change paper near-end sensor Paper near-end sensor Paper thickness {PNE sensor) selection lever (blue) Auto cutter _ = Paper-end sensor {PE sensor) e Platen Feeds the paper. Do not remove the platen except to do maintenance. © Paper near-end sensor (PNE sensor) Detects when the paper is near the end of the roll. Adjust the position of the sensor to determine when it detects the end of the paper is near. e Button to change paper near-end sensor Change the position of the paper near-end sensor to match the paper being used. Œ Refer to 3.7 Adjusting the Paper Near-end Sensor e Manual cutter For cutting the paper manually when printing is finished. e Auto cutter Automatically cuts the paper when printing is finished. Œ Refer to 5.3 Manual Setting of Memory Switches © Print head (thermal) Prints characters and graphic data on paper (paper rolls). _15—

© Paper end sensor (PE sensor) Detects when there is no paper. Printing stops when this sensor detects there is no paper. © Paper thickness selection lever (blue) Use this lever to select regular or thick paper according to the thickness of the paper being loaded. (Factory setting: 1) Â\ CAUTION Do not change the position of the paper thickness selection lever from the factory setting.

2.3 Other B Functions

e Buzzer Buzzes when errors occur or when operations or command operations are performed. Œ Refer to 4.6 Error Messages © User memory You can save user-defined logo and character data in this memory. Data remains stored in this memory even if the printer is turned off. For information on how to save data, refer to the Command Reference. © Memory switch Setting of various kinds of functions can be stored in memory. Settings remain stored in the memory even if the printer is turned off. _16—

Connecting the AC Power C Turn off the power.

2. © Forthe built-in power type printer, connect the AC power cord to the AC inlet, and

insert the plug into an electric outlet. © For the AC adapter type printer, connect the cable connector of the AC adapter to the power connector. Next, connect the AC power cord to the AC inlet, and insert the plug into an electric outlet. ÊE Power connector ESS

Cable connector 7 AC adapter “FAC inlet “AC power cord AC power cord Built-in power supply type AC adapter type À CAUTION m Use only an AC adapter that complies with the specified ratings. m Always hold the AC adapter's cable connector by the connector when removing or inserting it. mUse an AC power source that does not also supply power to equipment that generates electromagnetic noise. m Pulling on the AC power cord may damage it, cause a fire, electric shock, or break a wire. m if a lightning storm is approaching, unplug the AC power cord from the electric outlet. A lightning strike may cause a fire or electric shock. = Keep the AC power cord away from heat generating appliances. The insulation on the AC power cord may melt and cause a fire or electric shock. mifthe printer is not going to be used for a long time, unplug the AC power cord from the electric outlet. m Place the AC power cord so that people do not trip on it. _17—

3-2 Connecting Interface Cables

1. Turn off the power.

2. Orient the interface cable correctly and insert it into the interface connector.

USB interface Front view Ethernet interface Powered USB interface _18—

À CAUTION = Always unplug the AC adapter from the printer before connecting the printer to a Powered USB interface. Failure to do so may damage the host PC. For information about installing a Powered USB interface, contact your Citizen Systems dealer. m Check the orientation of the Powered USB cable connector before connecting it. Insert it straight in so that the pins do not bend. Push it in until it clicks. m When disconnecting the cable, always hold the connector. mBe careful not to insert the USB interface cable into the cash drawer kick-out connector. = To connect more than one printer to a single computer via a USB interface you must change the serial number of the USB interface. m Hold the connector of the Ethernet interface cable perpendicular and straight when connecting or disconnecting it. Doing it at an angle may cause the connector to misconnect. Use a serial interface cable with the connection layout shown below. 25-pin - 25-pin cable 9-pin - 25-pin cable pc Printer pc Printer Signal] Pin Pin_[Signal Signal] Pin Pin_[Signal

FG 1 1 FG RXD [2 2 [TXD

x [2 2_ fx FX [3 3 [R&D nos | << fo DTR [4 4 [RTS CTS |5 4 [ns SG |5 6 |psR DSR |6 6 [ps DSR [6 7 __|sG SG [7 7 sG CTS |8 20 DTR DTR [20 20 [DR Â\ CAUTION Place the interface cable so people do not trip on it.

3.3 Connecting the Cash Drawer

1. Turn off the power.

2. Confirm the orientation of the cash drawer kick-out cable connector and connect it

to the cash drawer kick-out connector at the back of the printer.

3. Remove the screw for the ground wire.

4. Screw the cash drawer's ground wire to the body of the printer.

Cash drawer kick-out connector

/Ground _Ground wire Cash drawer kick-out cable connector . = Screw for ground wire À CAUTION M Connect only the cash drawer kick-out cable connector to the cash drawer kick-out connector. (Do not connect a telephone line.) m Signals cannot be output from the cash drawer kick-out connector while printing. mHold the connector of the drawer kick cable perpendicular and straight when connecting or disconnecting it. Doing it at an angle may cause the connector to misconnect.

{1} Connector pin configuration No.] Signal Function TF6 Frame ground Connector used 2 [DRAWER1T |Cash drawer 1 drive signal TusAUs-66 (Hirose) or 3_[DRSW [Cash drawer switch input applicable connector: 4 [vor Cash drawer drive power supply TM3P-66P (Hirose) or 5 [DRAWER2 |Cash drawer 2 drive signal T l 7 | equivalent 6 |GND Signal ground [common ground on 6 1 circuits) (2) Electric characteristics

1) Drive voltage: 24 VDC

2) Drive current: Approx. 1 À max. (not to exceed 510 ms.)

3) DRSW' signal: Signal levels: “L" = 0 to 0.8 V, “H" = 2 to 3.3 V

(3) DRSW signal DRSW signal status can be tested with the DLE+EOT, GS+a, or GS+r command or at pin 34 on the parallel interface port. (4) Drive circuit Cash drawer kick-out connector 33 vor Shielded ——

Cash drawer open/ [ close switch e Cash drawer æ— } —%» Printer À CAUTION H Cash drawers 1 and 2 cannot be operated at the same time. mThe solenoid used for the cash drawer should be 24 Q or more. Do not allow the electric current to exceed 1 A. Excessive current could damage or burn out the circuits.

3.4 Precautions for Installing the P:

This printer can only be positioned horizontally. It cannot be positioned vertically or on a wall. Horizontal position Vertical position Â\ CAUTION Do not use the printer under the following conditions. # Locations subject to vibration or instability. m Locations that are very dirty or dusty. m Locations where the printer is not level. + The printer may fall and cause an injury. + The quality of printing may deteriorate. m Oriented other than as specified. + The printer may malfunction, be damaged, or cause an electric shock. _22—

3.5 Partition for Paper Roll

Set the partition to the width of the paper roll you are loading. The partition is set at the factory to the position shown below. © For 3-inch type: 80-mm wide paper roll © For 2-inch type: 58-mm wide paper roll, 60-mm wide paper roll

(2-sheet partition installed.) Turn off the power. Press up on the cover open button to open the paper cover. Press in the position shown by the arrow and set the partition in a slot that matches the width of the paper roll you are using. However, to use an 83-mm wide paper roll, remove the partition. Or, when you are using a 60-mm wide paper roll with the 2- inch type, remove the partition installed for 58-mm. Refer to “5.3 Manual Setting of Memory Switches” to change the paper width settings. Partition Notes: *1: 2-inch type (58/60 mm) +2: 3-inch type (80/83 mm) À CAUTION Make sure the partition is not slanted when setting it for 58-mm or 60-mm paper rolls. —23—

3.6 Setting the DIP Switch on the Serial

Interface Board Turn off the printer and unplug the power cord from the electric outlet. Remove the mounting screws of the serial interface board. Remove the serial interface board from the printer. Set the DIP switch according to the following table. PSN Serial interface board mounting screws A CAUTION When setting the DIP switch, do not remove any screws except the serial interface board mounting screws. The function of each switch is shown below. (Shaded values are factory settings. However, factory settings differ depending on the destination market.) Switch no. Function ON OFF T Communication According to memory switch condition setting |ACE0"ding to DIP switch settings CARD 2 Hand shake XON/XOFF DTR/DSR 3 Bit length 7 bits bits a Parity check Yes No 5 Parity selection Even party Odd parity Baud rate Refer to table below. 7 selection E INIT. Reset Invalid Baud rate selection Baud rate (bps) Sueh no. 2400 OFF OFF 4800 ON OFF 9600 OFF ON 19200 ON ON When switch no. 1 is set to OFF, you can use a command or a memory switch to select 1200, 38400, 57600, or 115200 bps. _2a—

7 Adjusting the P. r Near-end Senso Change the settings of the paper near-end sensor to set the position at which the near-end of the paper is detected.

1. Use a pointed object, such as a pen, to gently press the button to change the paper

2. Press and hold down the button while moving the paper near-end sensor up and

down. The sensor positions are shown below for the various diameters of the paper roll used. {Unit: mm} Sensor position | EAienor diameter when detected as | _Extenor/ Interior diameter of core of near end paper roll used A Approximately 431 CEE B* Approximately 423 o18/%12 C Paper nearend sensor function is off Note: *:Position of sensor when shipped from factory. However, factory settings differ depending on the destination market. À CAUTION The diameter of the roll of paper that is detected is an estimate. Some variations may occur depending on the paper. Button to change paper near-end sensor _25—

1. Turn on the power.

2. Press up on the cover open button to open the paper cover.

3. Load the paper roll so that the printable side of the paper is facing up, as shown by

arrow À. Pull a few cm of paper straight out in the direction of arrow B. Close the paper cover until you hear a click. Paper is fed and cut automatically (by the factory setting). LES CŒ Refer to 5.3 Manual Setting of Memory Switches À CAUTION m Always use the specified types of paper rolls. M Confirm that the paper roll is set correctly. mif the paper is skewed and not coming straight out of the paper cover, open it and straighten the paper. Always pull a few cm of paper straight out of the printer if you open the paper cover while paper is loaded. m Press on the center of the paper cover to close it securely. m Be careful of paper cuts while loading the paper. m Do not touch the print head, manual cutter, or auto cutter while the paper cover is open. Doing so may cause a burn or cut. 26 —

3-9 Attaching the Power Switch Cover Attach this cover to prevent the power switch from being used.

1. Press the power switch cover onto the power switch compartment until it clicks.

Power switch cover Put a screwdriver or other pointed object into the grooves on the power switch cover to remove it. _27—

3.10 Attaching the Interface Cover

Attach the interface cover to the back of the printer. The shape of the interface cover is different depending on the type of power source.

Press the interface cover as shown in the diagram until you hear it click. CT-S651S 11 Removing the Interface Cover Press in on both sides at the point indicated by A to remove the interface cover. CT-S651S _28—

A dirty print head or platen may reduce printing quality or cause malfunctions. We recommend cleaning the printer periodically (every 2 to 3 months) as shown below. Turn off the power. Press up on the cover open button to open the paper cover. Wait a few minutes until the print head cools. Use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust that is on the print head and platen. LES Print head Platen À CAUTION m The print head is hot immediately after printing. Do not touch it. M Do not touch the print head with bare hands or metal objects. 29 —

The ERROR LED flashes and the auto cutter blade remains extended because a foreign object or paper jam is obstructing it. Ifthe ERROR LED is flashing, clear the locked cutter as shown below.

1. Turn on the power.

2. Press up on the cover open button to open the paper cover.

3. Remove any jammed paper including any scraps of paper. (Remove the paper roll

that is loaded in the holder also.)

4. Reload the paper roll and close the paper cover.

Â\ CAUTION m The print head is hot immediately after printing. Do not touch it. M Do not touch the print head with bare hands or metal objects. After doing the procedure in “Clearing a Cutter Lock (1) and then opening the paper cover, if the blade of the auto cutter is extended, do the procedure in “Clearing a Cutter Lock (2)". Œ Refer to 4.3 Clearing a Cutter Lock (2)

4.3 Clearing a Cutter Lock (2)

The paper cover is designed to be opened by pressing up on the cover open button if the cutter locks. If the blade of the auto cutter still remains extended, use the following procedure to clear the locked cutter.

1. Turn off the printer and unplug the power cord from the electric outlet.

2. Press up on the cover open button to open the paper cover.

3. While pressing on the front cover release button with a pen or something, slide the

front cover about 10 mm upward.

4. Rotate the front cover forward in the direction of arrow A.

5. Lift the protective sheet and turn the cutter gear in the direction of arrow B to return

the auto cutter to a position where the paper cover can be opened. Turn the cutter gear until the auto cutter blade retracts in the direction of arrow C. If the blade of the auto cutter does not move when you turn the cutter gear in the direction of arrow B, turn it in the other direction. Remove whatever caused the cutter to lock. Close the front cover. Rotate the front cover in the opposite direction of arrow À, and push on the top of the front cover until it clicks. Load a paper roll and close the paper cover. Insert the power cord plug into an electric outlet and turn the power on. Check that the POWER LED lights.

__ Protective sheet Cutter gear Auto cutter blade Front cover release button Front cover Â\ CAUTION m Before starting to do maintenance work, be sure to turn off the printer and unplug the power cord from the electric outlet. m Be careful not to touch the manual cutter while the front cover is open. "Be careful not to touch the opening for the auto cutter while the paper cover is open. m The print head is hot immediately after printing. Do not touch it. M Do not touch the print head with bare hands or metal objects. m If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer.

While paper is loaded, press and hold the FEED button while turning the power on. Hold the FEED button down for about one second and then release it to start self-printing. The printer prints its model name, version, DIP switch settings, memory switch settings, and a list of built-in fonts. CT-S651 DMXX-XXXX ZOXX® xx= XX Firmware version } ire Serial Interface Baud rate pie status {USB or Serial interface models only) Hardshaking : DTR/DSR Buffer size 4K Bytes S600 bpe D } Buffer size Ds1 DIP switch settings* 345678 {USB or Serial interface ox models only) Note:

ox 00 0 OFF 9 0000 sus Memory 12345678 switch 0 000000 setting sua où o o or 00 00000 +: Printers with a USB interface do not have DIP switches, so the DIP switches all appear off on the self-printing printout

Print received data in hexadecimal. lf problems such as missing or duplicated data occur, this function allows you to check whether or not the printer is receiving data correctly. How to do hexadecimal dump printing

2. While the paper cover is open, press and hold the FEED button while turning the

power on, and then close the paper cover.

3. The printer prints “HEX dump print mode” followed by the received data printed in

hexadecimal numbers and some characters. How to stop hexadecimal dump printing Do one of the following to stop printing. e Press the FEED button three times in a row © Turn off the power © Receive a reset command from an interface À CAUTION m The printer prints ." ifthere is no character corresponding to the data. M None of the commands function during hexadecimal dump printing. mif print data does not cover a complete line, press the FEED button to advance the paper. Print example HEX dump print mode 61 62 63 64 65 66 67 OA 0D OD OD OD abcdefg. 0D OD 0D .

© Paper-end The end of the roll of paper is detected at two stages, paper near-end and paper-end. When paper near-end is detected, the PAPER LED lights. Prepare a new paper roll. When paper end is detected, the PAPER LED and ERROR LED light. Load a new paper roll. © Paper cover open Do not open the paper cover during printing. If the paper cover is opened, the ERROR LED lights or flashes. Check the paper and always pull a few cm of paper straight out of the printer before closing the paper cover. Printing resumes. Sending a command to resume printing may be required depending on the memory switch setting. © Cutter locked If the auto cutter cannot move because of a paper jam or something else, the ERROR LED flashes. Remove the cause of the trouble and press the FEED button. If the auto cutter still does not operate and the paper cover does not open, refer to “4.3 Clearing a Cutter Lock (2)". Ex Refer to 4.3 Clearing a Cutter Lock (2) e Print head hot When you print dense characters, dark images, or for an extended time in a hot environment, the print head temperature increases. If the print head exceeds a specified temperature, the printer stops printing and waits for the print head to cool. When this happens, the ERROR LED flashes. Printing resumes automatically when the print head cools. _3a—

The status display for various messages is shown below. POWER LED PAPER LED ERROR LED

Status {green) (orange) (red) Buzzer Paper nearend Lights Lights = — Paperend Lights Lights Lights Yes Paper cover open or front Tights — Dights Yes cover open" Paper cover open or front Lights — TTL Yes cover open’2 Cutter locked Lights — TU I Yes Memory error JUUUUL — — Yes Print head hot Lights = TUUL Ves Lowvoltage error Lights — TL Yes High-voltage error Lights — UN Yes Wañing for macro to execute Lights — — Notes: #1: Ifthe paper cover or front cover is open in standby. +2: Ifthe paper cover or front cover is open when printing or feeding paper. +3: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.

5.1 External Views and Dimensions

680 or less LL U Paper width 58? 6 à |. lnitialseningl | à Paper 65-75 75-85 thickness (um) Core inner 412 625.4 diameter d mm) Core outer 418 432 diameter D mm) Â\ CAUTION Use thermal paper that is wound as follows: m Not creased and fits tight to the core. # Not folded. m Not glued to the core. m Rolled with the printable side out. _37—

5.3 Manual Setting of Memory Switches

Memory switches are used to set various printer settings. The memory switches can be set manually (set by hand on the printer) or by commandés. This section explains how to perform manual settings. For information on how to set the memory switches using commandés, please refer to the Command Reference. Quick setting mode The settings for the memory switches for a replacement printer's manufacturer, model, paper width, and character spacing can be set at the same time to the optimum settings. Do the settings while confirming the selected items on the printout.

2. While the paper cover is open, press and hold the FEED button while turning the

3. Press the FEED button three times and close the paper cover.

The printer enters memory switch quick setting mode. The selectable item “Manufacturer” and the selection are printed. Manufacturer (CITIZEN ) Selection Selectable item

4. Press the FEED button.

A selection is printed in order through the cycle each time the FEED button is pressed. Press the FEED button until the selection you want is printed.

5. Press the FEED button for at least two seconds.

The selection is set. K there is another selectable item, it and the selection are printed.

6. Repeat steps 4 and 5 to select and set the printer's model, paper width, character

spacing (EPSON T88 only). When all the items are set, “Save To Memory” is printed.

7. Press the FEED button for at least two seconds.

The changed memory switch settings are saved and a list of them is printed. The printer exits quick setting mode when printing is finished. _38—

2. While the paper cover is open, press and hold the FEED button while turning the

3. Press the FEED button twice and close the paper cover.

The printer enters the mode for setting memory switches individually. The printer prints “Memory SW (1}" and the current setting, 0 (off) or 1 (on). {The current settings for memory switches 7 to 10 are not printed.) Memory SW (1) 00000000 Current setting Current memory switch

4. Press the FEED button.

The list of memory switches cycles through in order from “Memory SW (1}" > “Memory SW (2}" > … “Memory SW (10}" -> “Save To Memory” -> “Memory SW {1)" — each time the FEED button is pressed. Press the FEED button until the number for the memory switch you want to change is printed _ 39 —

5. Press the FEED button for at least two seconds.

A setting for the memory switch is printed, through the cycle, each time the FEED button is pressed for at least two seconds. Press the FEED button for at least two seconds to cycle through the list until the function of the memory switch you want to change is printed. Power ON Info (Valid . Current setting Memory switch function 6._ Press the FEED button. A setting is printed each time the FEED button is pressed in order through the cycle. When the current settings are printed, the ERROR LED lights. Press the FEED button until the setting you want is printed.

7. Press the FEED button for at least two seconds.

The selected settings are set. The next memory switch function and settings are printed.

8. Repeat steps 5 to 7 to change different functions for the current memory switch

9. Open the paper cover and close it.

The changed memory switch settings are printed.

10. Repeat steps 4 to 9 to change functions for a different memory switch number.

11. Press the FEED button until “Save To Memory" is printed.

12. Press the FEED button for at least two seconds.

The changed memory switch settings are saved and a list of them is printed. The printer exits individual setting mode when printing is finished. Memory switch ation Set all the memory switches to the factory settings. Do steps 1 through 3 of the procedure to enter individual setting mode. Press the FEED button until “Save To Memory” is printed. Open the paper cover. Press the FEED button for at least two seconds. Al memory switches change to the factory settings. Close the paper cover. PSN

Switch no. Function OFF ON MSW6-1 Act. For Driver Invalid Valid MSW6-2 Character Space Invalid Vaïd MSW6-3 Reserved Fixed = MSW6-4 Reserved Fixed = MSW6-5 Reserved Fixed = MSW6-5 Reserved Fixed = MSW6-7 Reserved Fixed = MSW68 Reserved Fixed — Switch no. Function Initial setting Setting value F2 MSW7-T Baud Rate SEOBpSM| 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 57600 bps, 115200 bps “2MSW72] Data Length sis M 7bits, bits F2MSW73 Stop Bit AB] 1 bit, 2bits “2 MSW7-4 Party NONEMM NONE, EVEN, ODD “2MSW75| Flow Control DTR/DSRM| DTR/DSR, XON/XOFF “2MSW7-6| DMA Control Valid] Valid, Invalid “2 MSW7-7| _ VCom Protocol [MPCISeRingM|PC Sening, DTR/DSR, XON/XOFF MSW8-1 Print Width 576401] 640dots, 576dots, 512dots, 436dots, 432dots, (8-inchtype)\| 420dots, 384dots, 360dots, 390dots, 546dots, 384dots | 390dots, 546dots {2-inch type) MSWE-2 Paper Type AICOISE 1 Color Normal, 2 Color Normal Normal MSWS-T Code Page POST PC 437, Katakana, PC 850,858, PC 860, PC 863, PC 865, PC 852, PC 866, PC 857, WPC1252, Space page, PC 864, Thai Code 18 MSW9-2] IntChar Set USAMNI USA, France, Germany, England, Denmark, Sweden, ltaly, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China MSWS-3 Kanÿi OFFMMI ON, OFF MSW9-4] _ JIS/Shif JIS JS AIS, Shift JIS MSW10-1] Print Density TOO 70 %, 75 %, 80 %, 85 %, 90 %, 95 %, 100 Ve, 105 %, M0 %, 15 %, 120 %, 125 %, 130 %, 135 %, 140 % MSW10-2| Print Speed Levels Level 1, Level 2, Level 3, Level 4, Level5, Level 6, Level 7 Level 8, Level 9 MSW10-3] ACK Timing BeforelBuSÿA| Before Busy, Same Period, After Busy MSW10-4 Reserved MSW10-5 Reserved MSW10-6| Buzzer Sound Tone Tone 1, Tone 2, Tone 3, Tone 4 Notes: #1: f print data is very dense, the print head is hot, data transmission is slow, or some other conditions, the motor and printing may occasionally stop which causes white stripes in the printout. To print high-density data, set MSW2-3 (Spool Print) to ON to reduce striping, although this increases the time before printing starts. For a serial interface, increase the transmission speed to prevent the motor from stopping. +2: The values for memory switches MSW7-X are only effective when DIP switch no. 1 is set to OFF

istered trade mark of Citizen Hold pan

RXD [3 3 [RXD DTR [4 4 [RTS

istered trade mark of Citizen Hold pan

istered trade mark of Citizen Hold pan