CL-E720DT - Thermal printer CITIZEN - Free user manual and instructions

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USER MANUAL CL-E720DT CITIZEN

Chapter 2 Printer Operation

• Power ON/OFF p. 22
• Normal Operating Mode p. 23
• Setting the Media p. 25
• Setting the Ribbon p. 30
• Mode Settings p. 33
• Quick Setup of the Print Method p. 52
• Emulation Auto Detect: Cross-EmulationTM p. 53

Chapter 3 Printer Adjustments

INTRODUCTION Thank you for purchasing the CITIZEN CL-E720/CL-E730 printer. This printer is compatible with the maximum media width (118 mm or 4.65 inch), which has been developed for a wide range of applications such as labels, tags and tickets. ■■■ Main Features ■■■ <High-speed, high-quality printing> This printer can be used for high-speed, high-quality printing thanks to its ARM® Cortex-A9 processor and Citizen’s history control IC. *ARM and Cortex are registered trademarks or trademarks of ARM Limited. <Environment-friendly energy-efficient design> As an energy-efficient product, this printer is compliant with the International Energy Star Program (ENERGY STAR®). <Optimal ribbon tension through ARCPTM> Designed to provide the optimal ribbon tension from the beginning to the end of the ribbon roll, the ARCPTM technology insures stable printing position & printed output accuracy by preventing ribbon slippage and ribbon wrinkle. <Easy control language> Label creation and printing is easily accomplished through the use of printer control language emulations. This printer can process either ZPLTM or DPLTM as standard. <Easy operation>

• • The printer status can be seen easily and its configuration & setup adjusted easily using the graphic LCD panel.
• • The high-lift printhead and mechanism means that media and ribbon can be loaded with ease and it is constructed for easy thermal printhead cleaning, etc.
• • Media width adjustment, media thickness adjustment, media sensor adjustment, and ribbon tension adjustment can all be accomplished easily by the user using the colourcoded operator controls. <Interface> Ethernet (LAN) and USB 2.0 are standard equipment, for quick data transfer and printing. <Optional interface> Optional RS232C Serial, IEEE1284 Parallel and Wireless LAN (WiFi) are all quickly installed. <Optional auto-cutter / peeler unit> The auto-cutter and peeler units are designed so that they can be installed easily.

<Adjustable sensors> The adjustable media sensors - which allow the sensors to be positioned in different locations across the media - are standard features making the printer ideal for use with special media. <Installation> The interface, power switch etc. are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted.

CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1 EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 70db(A). This device is not intended for use at a video workstation in compliance with Bildscharb V. This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view.

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This Class A Information Technology Equipment (ITE) complies with Canadian CAN ICES3(A)/NMB-3(A). This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. This Information Technology Equipment (ITE) does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. CAUTION: Use shielded cables to connect this device to computers. Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. ETAT DE CONFORMITE EMI A L’USAGE

DES UTILISATEURS CANADIENS

IMPORTANT SAFETY INSTRUCTIONS

• Read all of these instructions and save them for later reference.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.
• Slots and openings on the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
• This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.
• If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
• Except as explained elsewhere in this manual, don’t attempt to service this product yourself. Opening and removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.
• The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service.
• For Norway User The equipment has been designed for connection to IT power distribution system.

• Before use, be sure to read this manual. Please keep this manual for future reference as needed.
• The contents of this manual may change without prior notice.
• Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.
• We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.
• We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.
• Do not handle, disassemble or repair the parts other than those specified in this manual.
• We are not liable for any damage caused by misuse of the printer or usage of the printer in poor environmental conditions.
• Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
• Please contact us if there are any mistakes or ambiguities within this manual.
• If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual. Visit the following site to get documentation, drivers, utilities, and other information. http://www.citizen-systems.co.jp/english/support/index.html CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan. CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón. Copyright © 2014 by CITIZEN SYSTEMS JAPAN CO., LTD.

SAFETY INSTRUCTIONS which must be strictly observed !

• To prevent personal injury or property damage, the following shall be strictly observed.
• The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Warning Indicates a situation which, if not observed and handled properly, could result in death or serious injury. Caution Indicates a situation which, if not observed and handled properly, could result in injury. :This is a mark to call attention to the reader. Warning Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.
• Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.
• Do not use a power voltage or frequency other than those specified.
• Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.
• Do not disassemble or modify the printer. Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child’s head, it may cause suffocation.

General Precautions Caution

• Prior to operation, read the safety instructions carefully and observe them.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.
• Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.
• When the cover is open, be careful of the corners of the cover. They could cause injury.
• Do not open the printer during printing.
• When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.
• Do not use the printer where there is a lot of oil, iron particles, or dust.
• Do not spill liquids or spray insecticide on the printer.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.
• Be careful of the edges of the plates so injury or property damage is possible.
• If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.
• When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel. Precautions When Installing the Printer Caution
• Prior to operation, read the safety instructions carefully and observe them.
• Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.
• Do not place the printer where chemical reactions occur, such as in a laboratory.
• Do not place the printer where air is mixed with salt or gas.
• The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer’s air vent to be blocked by a wall or other object.
• Do not put anything on the top of printer.
• Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.
• Do not use a power voltage or frequency other than those specified.
• Do not put anything on the power cord or step on it.
• Do not drag or carry the printer with the power cord or interface cable.
• Avoid plugging the power cord into an outlet with many loads.
• Do not bundle the power cord when inserting the plug.
• Always grip the plug housing, not the cord, to plug/unplug the power cord.
• Make certain the power is turned off before connecting/disconnecting the interface cable.
• Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.
• Place the printer near the outlet where the power cord can be unplugged easily to shut off power.
• Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Confirmation of Carton Contents Check that the following accessories are included with the printer in the carton. Ribbon holder Sample ribbon Paper core (for ribbon) Head cleaner Media holder guide Media holder bar Test label media Power cord CD-ROM (User’s Manual) Quick-start guide Safety Instructions Printer [Model CL-E720/CL-E730] Note: The empty carton and packing materials should be stored for future shipping of the printer.

Confirmation of Carton Contents Caution

• • Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.
• • When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.
• • Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.
• • Be careful of the edges of the metal plates so injury or property damage is possible.

Part Names and Functions Front View

1 Top cover window The amount of ribbon and media remaining can be checked through this window. 2 Top cover Is opened vertically to set media or ribbon. Operation panel (p.18) 3 Operation panel This is used to make changes and adjustments to the printer and its configuration

Part Names and Functions Inside the printer

1 Media holder guide This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar. 2 Media holder bar The media is supported by the media holder bar when installed in the printer. Setting the Ribbon (p.30) 3 Ribbon drive unit 4 Head close knob Push the head close knob to lock the mechanism closed. If you push on another part of the mechanism, the printer may not lock closed correctly. 5 Front cover It is removed to install optional units such as the peeler or cutter. 6 Ribbon holder It is used to attach the ribbon and paper core.

Part Names and Functions

1 Large blue-head open lever The head unit can be raised to install media by pushing this lever. It locks the head unit during printing. Media Width Adjustment (p.60) 2 Media width adjustment dial Media Thickness Adjustment (p.59) 3 Media thickness adjustment dial Ribbon Tension Adjustment (p.61) Ribbon Balance Adjustment (p.63) It is adjusted to match the width of the media. It is adjusted to match the thickness of the media. 4 Front (winding side) ribbon tension adjustment knob This is adjusted according to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips. 5 Front (winding side) ribbon left-right balance adjustment knob It is used to perform an adjustment when the ribbon is wrinkled. Normally set it to the center position.

Part Names and Functions

1 Thermal printhead This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface. 2 Sensor arm The media can be installed by raising this arm. The media can be held in place by lowering this arm. Setting sensor positions (p.28) Sensor Adjustments (p.55) 3 Upper sensor (3-1) and bottom sensor (3-2) Setting the Media (p.25) 4 Media guides Left fixed media guide (4-1) and right movable media guide(4-2) When used as a transparent sensor (for labels and tags with notches), it is used by matching the sensor markings of the upper sensor and the bottom sensor. When used as a reflective sensor, it is used by matching the sensor marking on the bottom sensor with the position of the black mark on the liner or media backing. The end of the media is matched to the left fixed media guide, then the right side movable media guide is moved horizontally to match it to the media size. And the movable media guide is used as a guide to match the upper sensor and bottom sensor when using the transparent sensors. 5 Platen Interlocked with the thermal printhead, it feeds media backwards or forwards. 6 Media damper When roll paper is used, this prevents marking on the media especially at higher print speeds.

Part Names and Functions

Ribbon Tension Adjustment (p.61) 1 Rear (feeding side) ribbon tension adjustment knob Ribbon guide adjustment (p.65) 2 Ribbon guide adjusting cam The adjustment is done according to the width of the ribbon to be used. It is adjusted when slippage or wrinkling appears in the ribbon. Adjustment can eliminate the slack in ribbon and prevent occurrence of wrinkles. 3 Ribbon guide shaft It guides the ribbon to be fed. 4 Optional unit connector cover It is opened when the cables of the cutter unit and the peeler unit are connected. Do not remove during normal use.

Part Names and Functions Operation panel

Normal Operating Mode (p.23)

1 LCD display This displays the operational status of the printer and the menu settings. 2 Pause key This temporarily stops printing. LED Functions (p.24) 3 LED This is lit when the printer power is on. (green) This is lit when the printer is in an alarm or error status. (red) 4 Stop key This stops printing or cancels the alarm. 5 MENU key This key enters the menu setting mode or reprints the final label, depending on printer status. 6 Feed key This key feeds the media to the top of the next label or form.

Part Names and Functions Rear View

Power ON/OFF (p.22) 1 Power switch Connection to Power (p.20) 2 Power cord inlet The is the power switch for the printer. The connector of the enclosed power cord is connected here. 3 Fanfold paper insertion slot If you want to use fanfold paper, insert the media into this slot from outside the printer. Replacing the Interface Board (p.89) 4 Option interface USB Interface (p.76) 5 USB interface (USB2.0) Optional interface board can be installed by removing the interface cover. Contact your retailer if you want to use the option interface. This receives USB transmission of data from a host computer. Ethernet Interface (p.77) 6 Ethernet interface Data from host computer is received via wired LAN communication. NOTE: Do not connect the USB cable to the wired LAN connector. Doing so may damage the connector.

1. Check that the power switch to the printer is turned OFF.

2. Connect the connector of the power cord to the power cord

inlet on the printer.

3. Insert the plug of the power cord in the AC outlet.

AC Outlet Power Cord Inlet Caution Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock. Driver Installation The computer may automatically detect the presence of the new printer when it is first started, depending on the computer type, interface and operating system. Follow any on-screen instruction and also instructions supplied with any additional CD-ROM disk included with your printer. Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system.

Connection to a Computer Ethernet Interface (p.77) USB Interface (p.76) This product has two interfaces that can be used to receive printing data: a USB port (USB2.0) and wired LAN port. An optional internal parallel port (IEEE1284), serial port (RS232C) or Wireless LAN port can be added by your dealer. To connect the cable, proceed as follows:

1. Turn OFF both power switches of the printer and the

2. Connect one end of the interface cable to the interface

connector on the back of the printer and secure it with locks or locking screws, where available.

3. Connect the other end of the interface cable to the interface

connector on the computer and secure it with locks or locking screws, where available. USB Interface Cable Network cable Note: If an optional parallel port (IEEE1284), serial port (RS232C) or Wireless LAN port is used, contact your Citizen Systems dealer. Caution Connect only the LAN Connector to the LAN receptacle. (Do not connect the external cable which may be applied overvoltage.)

Chapter 2 Printer Operation

Chapter 2 Printer Operation

Power ON/OFF Turning on the power

1. Turn on the power switch on the back of the printer.

Power Switch Turning off the power

1. Turn off the power switch on the back of the printer.

Chapter 2 Printer Operation

Normal Operating Mode Menu Setup Mode (p.35) When the power is turned on, the printer enters normal operating mode. The control keys activate the following functions.

1 MENU key: Performs selection of Menu Setup Mode and re-printing

• • In normal operation, this key will enter the Menu Setup Mode
• • The last label can be reprinted by pressing the MENU key in Normal operating mode. Printing of the final label is performed based on the setting of “Menu Key Action” in “After Print” menu. If MENU key has been set to re-print, press the menu key for at least 4 seconds to shift to Menu Setup Mode. 2 Feed key: Feeds media
• • Pressing this key feeds media to the print start position. The distance it is fed is determined by automatically detecting the front end of the media when using label media, and when continuous media has been designated, a fixed quantity is fed, then feeding stops.
• • When the TEAR OFF setting is effective, feeding stops when the media has been fed to the TEAR OFF location.
• • When the optional cutter unit is installed, the media is fed to the cut position then it is cut.
• • If the optional peeler unit is installed, the media is fed to the peeling location. When the media is pausing at the peeling position, feeding does not occur, even if the Feed key is pushed. 3 Stop key: It stops printing and cancels the alarm
• • Pushing this key once during printing puts the printer in pause mode after the label is issued. It is possible to cancel 1 batch of label issuing data by pressing the Stop key for 4 seconds or longer in pause status. (The LCD indicates “Job Clear” during cancel.) 4 Pause key: Temporarily pauses printing
• • When this key is pushed once, the LCD indicates “Pause” and the printer temporarily pauses.
• • When it is pushed during printing, the printer pauses after the label currently being printed is issued. Pressing the key a second time restarts printing and the remaining number of designated labels are printed.

Chapter 2 Printer Operation

Normal Operating Mode LED Functions In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and the LED lights up (red) to indicate the type of error. The LCD indicates the error message. LED Table of Alarm and Error Indications Item LED LCD Printing possible (no error) Lights up (green) Ready Stop or Pause key on operation panel pressed Lights up (green) Pause Head temperature - high temperature abnormality Lights up (red) Alarm Head Hot Head temperature - low temperature abnormality Lights up (red) Error Head Cold PF motor temperature abnormality Lights up (red) Error PFMotor Hot Ribbon motor temperature abnormality Lights up (red) Error RBMotor Hot Cutter motor temperature abnormality Lights up (red) Alarm Cutter Hot Head open Lights up (red) Error Head Open Paper end Lights up (red) Error Paper End Paper out (paper position undetectable) Lights up (red) Error Paper Load Paper jam Lights up (red) Error Paper Jam Head low resistance value abnormality Lights up (red) Alarm Head Check Ribbon end Lights up (red) Error Ribbon End Ribbon feed error Lights up (red) Error Ribbon Run Serial communications error (receiving buffer overrun) Lights up (red) Error Serial Over Run Serial communications error (parity) Lights up (red) Error Serial Parity Serial communications error (framing) Lights up (red) Error Serial Framing System error Lights up (red) Error System Fail *Auto-cutter abnormality (foreign object etc.) Lights up (red) Error Cutter Fail *Applicable only when using the optional auto cutter

Chapter 2 Printer Operation

Setting the Media Media Sizes The position of label and tag media is sensed by either a transparent sensor or a reflective sensor. Transparent sensor: Detects the gaps between label media and notches of tag media Reflective sensor: Detects the black mark Continuous media Label media Label Black mark detection

Menu Setting Table (p.41) Label width Liner width Label left edge position Length of gap between labels Label length Label pitch Liner thickness Total media thickness Position of right edge of notch Position of left edge of notch Notch length Right edge of black mark Left edge of black mark Black mark width Min. value mm (inches)

• Use a transparent sensor for label media gaps and media with black marks.
• Use a transparent sensor for fan fold media.
• If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and match it to the label that uses the value of the Small Media Length menu.
• Use a carbon ink of OD value 1.5 or more for black mark.

Chapter 2 Printer Operation

Setting the Media Installing the Media

1. Push the large blue-head open lever to release the head

unit, and then lift the sensor arm by hand as shown below. Head unit Sensor arm Large blue-head open lever

2. Load the media in the Media holder bar.

First, insert the media holder bar into the media, and then, attach the media holder guide. As orientation of the media varies according to the orientation of the printing surface, load the media by referring to step 5. Media holder guide Media holder bar Media Sizes (p.25)

3. Face the front side of the printer and set the media in such a

manner that the media holder guide comes on the right side of the media. When lifting the media, use the handles on the media holder placed on either side.

4. Move the media roll so it is touching the leftside of the

housing. Note:Do not try to hold the media too tightly with these guides as it will cause the printer to jam during printing.

Chapter 2 Printer Operation

5. The path of the media varies according to the orientation of

the printing surface. Set the media according to the diagram shown below. Media damper Printing surface is facing outwards Pass below the media damper

Printing surface is facing inwards Pass above the media damper

Chapter 2 Printer Operation

6. Setting sensor positions

Sensor Selection Method (Transparent Reflective) (p.55) Adjusting the Transparent sensor (p.56) When using a transparent sensor Move the bottom sensor close to the center of the width of the media, then align the upper sensor marker and the bottom sensor marker (white) using the movable media guide. When using media that is 4 inches wide, position the upper sensor and the bottom sensor all the way to the right (large blue-head open lever side). Upper sensor marker Upper sensor Aligned with the marker Bottom sensor Transparent sensor marker Platen Front Adjusting the Reflective sensor (p.57) Movable media guide When using a reflective sensor Adjust the position of the sensor so that the reflective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below. Black mark Media Bottom sensor Black mark Reflective sensor marker Platen Front

• When using a reflective sensor, install the upper sensor in such a manner that the upper sensor marker is not in the same position of the reflective sensor marker. Paper end detection may be impossible if installation is not done in this manner.

Chapter 2 Printer Operation

7. Lift the sensor arm up temporarily and adjust the media

guide. Align the media with the left fixed media guide, align the right movable media guide with the media width, and lower the sensor arm. Movable media guide Fixed media guide Sensor arm Media Thickness Adjustment (p.59) Media Width Adjustment (p.60)

8. Push the head close knob to lower and lock the head unit.

Be sure to always push the head close knob to lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See “Chapter 3 Printer Adjustments”. Head unit Head close knob Media thickness adjustment Media width adjustment

9. With the power switched on, push the Feed key to feed the

media. It will halt at the next print start position.

Chapter 2 Printer Operation

Setting the Ribbon The following kinds and sizes of ribbons can be used. Types............................................................ Inside wound and outside wound ribbon Recommended ribbon.......................... B110A Ricoh Sample ribbon.......................................... B110TI Ricoh Max. ribbon width................................... 114.0 mm (4.50 inch) Min. ribbon width................................... 25.4 mm (1.00 inch) Max. ribbon length................................. 360.0 m (1181 feet) Max. roll diameter................................... 74.0 mm (2.90 inch) Inner diameter of the paper core...... 25.4 ± 0.25 mm (1.00 ± 0.01 inch) Outer diameter of the paper core..... 33.4 ± 0.50 mm (1.31 ± 0.02 inch) Lead tape length..................................... Less than 80 mm

• If media less than 4 inches (102 mm) is used, it is recommended that the ribbon is at least 5 mm wider than the media. Setting method Regardless of the orientation of winding, the rear side of ink surface of ribbon is set on the front surface of the thermal print head. The method for setting outward winding ribbon is explained here.

1. Place the attached ribbon and paper core separately on one

of the two attached ribbon holders. Insert the two ribbon holders into the ribbon and paper cores ensuring that they are pushed in all the way. Ribbon holders Ribbon Paper core

Chapter 2 Printer Operation

2. Install the unused ribbon and holder in to the rear ribbon

3. Push the large blue-head open lever to release the head

unit. Pull out the ribbon from the bottom of the head unit to the ribbon winding side.

4. Using the adhesive leader of the ribbon or some adhesive

tape, fix the ribbon that you have pulled out on the ribbon holder on which the paper core has been set and wind it on the ribbon holder. Winding side ribbon holder Inward winding ribbon Winding side ribbon holder Outward winding ribbon

Chapter 2 Printer Operation

5. Set the ribbon holder on which the paper core has been set

in the ribbon drive unit, then rotate it in the direction shown by the arrow to remove slack and wrinkles from the ribbon. Ribbon Tension Adjustment (p.61) Ribbon Balance Adjustment (p.63)

6. Push the head close knob to lower and lock the head unit.

Be sure to always push the head close knob to lock the head unit. If the ribbon is wrinkled, push the Feed key until the wrinkles disappear. If the wrinkles do not disappear or if it slips, perform ribbon balance adjustment and ribbon tension adjustment. See “Chapter 3 Printer Adjustments” for these adjustment methods. Head close knob

Chapter 2 Printer Operation

Mode Settings Operation panel (p.18) Turning on the power while pressing keys in the following combinations starts various functions. Mode Key operation HEX dump mode Turning power on while pushing the Stop key. Self print mode Turning power on while pushing the Feed key. Menu list print mode and Menu setup mode Turning power on while pushing the MENU key. HEX Dump Mode When using label media Turn on printer power while pushing the Stop key. If the LED lights up and the LCD indicates “Hex Dump Mode” and “Label Media”, release the Stop key, and then the printer enters HEX DUMP mode. When using continuous media Turn on printer power while pushing the Stop key. If the LED lights up and the LCD indicates “Hex Dump Mode” and “Label Media”, and then changed to “Hex Dump Mode” and “Cont. Media”, release the Stop key, and then the printer enters HEX dump mode. DUMP LIST

• To exit HEX Dump Mode, turn off the power to the printer then turn the power on again (restart).

Chapter 2 Printer Operation

Mode Settings Self Print Mode Setting the Media (p.25) Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in “Installing the Media” and then operate the printer as follows. When using label media Turn on printer power while pushing the Feed key. When the LCD indicates “Self Print Mode” and “Label Media”, release the Feed key. After it enters TEST MODE and media has fed, two labels print then printing stops. To restart printing, press the Feed key once more. When using continuous media Turn on printer power while pushing the Feed key. When the LCD indicates “Self Print Mode” and “Label Media”, and then changed to “Self Print Mode” and “Cont. Media”, release the Feed key. After it enters TEST MODE and it prints then printing stops. To restart printing, press the Feed key once more. Media feed direction Self print pattern Media Adjustments Using the Self Test Print shown above, you can make adjustments to the printer settings such as media width and media thickness (printhead pressure).The location of these two adjustments is explained in Chapter 3. Media Thickness Adjustment (p.59) The first sample, left, shows an incorrectly set “media thickness adjustment”. For standard label media, it is recommended you set the blue dial to the “1” position. Media Width Adjustment (p.60) The second sample, left, shows an incorrectly set “media width adjustment”. For 4-inch or 102mm wide media, the adjuster should be set to the “9” position on the blue dial.

Chapter 2 Printer Operation

Mode Settings Menu Setup Mode If the MENU key is pressed while the printer is in the Ready state, the printer enters menu setup mode. In this mode, the printer’s configuration can be changed using the operation panel. During menu setting mode, the LCD indicates the current menu settings and the key function.

Functions of the keys When you enter Menu Setup Mode, the LCD displays “Main Menu” on the top line and Page Setup below. In the menu setup mode, the four keys become “cursor keys” to navigate the menu. 1 MENU key (Shift/Change): The MENU key goes up the menu system or selects a higher value 2 Feed key (Shift/Change): The Feed key (n) goes down the menu system or selects a lower value 3 Stop key (Enter/Save): The Stop key (g) selects or saves the item or enters a menu 4 Pause key (Exit): The Pause key (e) exits the current item (goes back) and eventually exits the menu system The menu settings are stored temporarily in the printer’s memory. They are only permanently stored in the printer setup when you exit the menu system and say “Yes” to the “Save Settings” question. Caution Turning the power off while the printer is performing the “Save Settings” function could cause a mis-save. Do not do this! If the power is accidentally turned off, first reset the printer to factory defaults.

Chapter 2 Printer Operation

Mode Settings Example of changing a menu This is an explanation of the method of changing the set value of print darkness from “10” to “12” in a case where the main menu is “Page Setup” and the sub menu is “Print Darkness”.

1. Entering Menu Setup Mode.

Ensure LCD displays “Ready”. Then press the MENU key to enter ‘menu setup mode’ where the printers settings can be changed or confirmed. Main Menu Page Setup CL-E720 The current main menu is displayed. Ready MENU The following are the functions of each key. 1 MENU key: displays the previous menu item 2 Feed key (): displays the next menu item 3 Stop key (): enters the Page Setup menu 4 Pause key (): enters the Save Settings section

Chapter 2 Printer Operation

2. Entering Sub menu.

Press the Stop key (g). The currently set item, “Print Speed”, is displayed.. Page Setup Print Speed The following are the functions of each key. MENU key : displays the previous sub menu Feed key (n) : displays the next sub menu Pause key (e) : displays the values set by the selected sub menu Stop key (g) : returns to the main menu

3. Selecting “Print Darkness” from the sub menu.

Press the Feed key (n) one time to display “Print Darkness”. It is the second item within “Page Setup”. Page Setup Print Darkness

4. Displaying the set value of “Print Darkness”.

Press the Stop key (g) and the value “10” - the currently set value - is displayed. Darkness The following are the functions of each key. MENU key : displays the higher value (11, in this case) Feed key (n) : displays the lower value (9, in this case) Pause key (e) : the current value is temporarily saved Stop key (g) : exits “Print Darkness” and ignores any value changes

5. To change the value of Print Darkness to 12.

Press the MENU key two times to display “12” on the screen Then press the Stop key (g) to temporarily save the value into the printer RAM. Darkness

Chapter 2 Printer Operation

6. Save Changes to Settings.

Unless you save your settings, your changes will be lost when you turn off the printer. To Save Changes 1 Press the Pause (e) key twice to display the message “Save Settings No-Discard”. Save Settings No - Discard 2 Press the MENU key or the Feed key (n) to display the message “Save Settings Yes-Save”. Save Settings Yes - Save 3 Press the Stop key (g). The new settings will be saved and the printer will return to the “Ready” screen. Ready CL-E720 MENU Changing the Interface and Emulation Settings Changes to interface or emulation settings require a printer restart (or reboot) to take effect. The printer will offer to do this when needed by displaying the following message after saving the settings: 4 The screen shown on the right will be displayed when “Save Settings Yes-Save” is selected. 5 Press the MENU key or the Feed key (n) to display the message “Reboot System Yes”. 6 Press the Stop key (g) and reboot the printer. Reboot System

Reboot System Yes To Discard Changes 1 Press the Pause key (e) twice to display the message “Save Settings No-Discard”. 2 Press the Stop key (g). The printer will return to the “Ready” screen. The new settings will be lost when the printer is turned off.

Chapter 2 Printer Operation

Mode Settings Printing a List of Settings Example of changing a menu (p.36) You can get a list of the configuration settings in two ways: - Press MENU key whilst turning the printer on. The LED lights up and “Print Settings” is displayed on the LCD. After printing, the printer will enter Menu Setup Mode. - You can access the configuration print via the “Test Mode, Print Pattern, Current Config” from the setup menu. Machine Information Model Number Boot Version ROM Version ROM Date(DD//MM//YY) ROMCheck Sum FPGA Version Head Check Print Counter Service Counter Cut Counter Sensor Monitor Option Interface MAC Address : CL-E720

[PageSetup Menu] Print Speed Print Darkness Darkness Adjust Print Method Continuous Media Length Vertical Position Horizontal Position Vertical Image Shift Auto Side Shift Media Sensor Small Media Adjustment Small Media Length Symbol Set : 6 IPS : 10 : 00 : Thermal Transfer : 4.00 inch : 0.00 inch : 0.00 inch : 0.00 inch : 0 dot : See Through : Off : 1.00 inch : PM [System Setup Menu] Sensor Level Paper End Level Error Reporting Buzzer Select : 1.7 V : 2.80 V : On Printing : On [Interface Menu] USB Device Class USB VCOM Protocol USB 2.0 High Speed IPv4 Address IPv4 Subnet Mask IPv4 Gateway IPv4 DHCP IPv6 : Printer : Auto : On : 169.254.001.010 : 255.255.000.000 : 000.000.000.000 : On : On [Option Interface Menu] RS-232C Baud rate RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON : 9600 bps : None : 8 bit : 1 bit : Yes NOTE:

• Citizen continually enhances its printers with new options and settings based on our customer’s requests. Extra or changed menu items may appear on the above print out in some cases.
• The set value of “Option Interface” is printed even if optional interface is not installed.

Chapter 2 Printer Operation

Mode Settings Global Configuration Sets The printer can store three sets of configuration settings that can be recalled quickly and easily. Each “Config Set” (1, 2 or 3) can contain completely different configuration settings for all menu parameters. For example, “Config Set 1” could be configured for 6 ips print speed, print darkness 10.“Config Set 2” next could be 5 ips continuous card media with black mark, print darkness 12. The ability of having three sets of settings is ideal for someone who prints on different media types regularly, for example in a label printing bureau. Global config settings can be printed using the “Test Mode, Print Pattern, Global Config” menu option. It will also display the currently active “Config Set”: Global Menu Settings Active Configuration Setting Config 1 Config 2 Config 3 [PageSetup Menu] Print Speed Print Darkness Darkness Adjust Print Method Continuous Media Length Vertical Position Horizontal Position Vertical Image Shift Auto Side Shift Media Sensor Small Media Adjustment Small Media Length Symbol Set [System Setup Menu] Sensor Level Paper End Level Error Reporting Buzzer Select Metric/Inch Max Media Length Settings Lock Keyboard Lock LCD Standby Standby Timer Control Code Emulation Select [After Print Menu] AutoConfigure Function Select Paper Position Menu Key Action

+00 04.00inch +0.00inch +0.00inch +0.00inch 00dots See Through Off 1.00inch

+00 04.00inch +0.00inch +0.00inch +0.00inch 00dots Reflect Off 1.00inch

+00 04.00inch +0.00inch +0.00inch +0.00inch 00dots See Through Off 1.00inch

1.7V 2.80V On Printing Inch 10.00inch Off Off Off 5 min STD DM4 1.7V 2.80V On Printing Inch 10.00inch Off Off Off 5 min STD DM4 1.7V 2.80V On Printing Inch 10.00inch Off Off Off 5 min STD DM4

Tear +0.00inch Enters Menu

Tear +0.00inch Enters Menu

Tear +0.00inch Enters Menu

Chapter 2 Printer Operation

Mode Settings Menu Setting Table Page Setup Menu - allows you to change settings related to the media or print quality. System Setup Menu - allows you to change settings for the printer hardware and basic control systems. After Print Menu - changes how the printer reacts after the label has been printed. Interfaces - changes interface parameters such as baud rate. Option Interfaces - communication settings of Option Interfaces. Machine Information, Test Mode - allows you to check and/or print test pages and information about the printer. Global Config menu - allows you to switch between 3 complete ‘config sets’ contained within the printer. Press the MENU key in print possible status to enter MENU Setup Mode. Use the keys on the operation panel according to the LCD display to setup the printer. The contents that can be setup on the printer are shown below. And the items that are actually displayed on the LCD are shown in [ ]. For Datamax® Emulation Top Menu Sub Menu Default Menu Remarks Page Setup Print Speed 6 IPS 2 to 8 IPS (CL-E720) 2 to 6 IPS (CL-E730) Printing speed setting. (7 or 8 IPS only in Direct Thermal mode.) (CL-E720) (2 to 6 IPS with optional peeler.) Print Darkness

00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj]

-10 to 10 Fine adjustment of darkness commands. Print Method

Selecting thermal transfer (ribbon) /direct thermal media. Continuous Media Length [Cont Media Len]

Setting media length of continuous media. Lower level = during mm mode. ・CL-E730

-1.00 to 1.00 inch -25.4 to 25.4 mm Adjusting printing start position. Horizontal Position [Horizontal Pos]

-1.00 to 1.00 inch -25.4 to 25.4 mm Adjusting horizontal image position. Vertical Image Shift 0.00 inch [Vertical Image]

Adjust the off set value in vertical when mapping data on a RAM. Auto Side Shift 00 dot 00 to 15 dots Allows horizontal shifting of printing position by specified number of dots per page. Effective when load is applied to a specific head area, like vertical lines. Media Sensor See Through See Through Reflect Non Selecting media sensor. Small Media Adjustment [Small Media Adj] Off

Off Setting for small media

Chapter 2 Printer Operation

Setting media length for small media. Symbol Set

Displays level of sensor that is currently selected. Sensor Level 1.7V 0.0V to 3.3V Selects threshold of the sensor. System Setup Default Paper End Level 3.00V

Sets the paper end level. Error Reporting [Error Report] On Printing On Printing Immediate Setting for error report. Buzzer Select Exec/Err Exec/Err All Error Key None Setting buzzer sounding conditions. Metric/Inch [Metric/Inch Sel] Inch Inch

Sets the units. Max Media Length [Max Media Len]

Off Prevents a command changing the set value. Keyboard Lock Off

Off Prevents a change by a key operation. Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu. LCD Standby Off

Off When the LCD Standby setting is turned ON, the LCD display will turn off in standby mode. Standby Timer 5min 1 to 99min You can set the time it takes for the machine to go into Standby Mode. Control Code STD STD ALT ALT-2 Switches command mode of DMX mode. Emulation Select [Emulation Sel] DM4 DM4 DMI DPP ZPI2 Selects DataMax®/Zebra® compatibility DM4: DataMax® 400 DMI: DataMax® IClass DPP: DataMax® Prodigy Plus® ZPI2: Zebra® ZPL2® Emulation Auto Detect [Emulation Auto] Full Auto

Off Full Auto Selects the detection of Datamax® and Detect Off Zebra® emulation.

Chapter 2 Printer Operation

Off Automatically configures optional devices. On AutoConfigure enabled (Regardless of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.) Off AutoConfigure disabled (A peeler of cutter is installed, but to not operate the peeler or cutter, turn it Off and the operation is selected by Function Select.) Function Select [Function Sel] Tear Off Tear Peel On * Cut On ** Selects the operation when the AutoConfigure is set to Off. Designates the paper position based on each option. The operation of this device is enabled during selection. At the same time, the parameters of the f command of Prodigy Plus are emulated for each optional device. Cutter Action ** Backfeed Backfeed Through Cutter operating method setting Backfeed: it feeds back after each cutting operation. Through: when the number copied = n, the back end of sheet 1 to n-1 passes through, and the back end of the final page that is a single sheet is copied and fed back. Peel Wait Delay *

Sets the Peel Wait Delay. Displays only machines with a peeler installed. Paper Position 0.00inch 0.00mm Peel/Cut/Tear Off

Peel/Cut/Tear On -1.00 to 1.00 inch -25.4 to 25.4 mm Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set. Menu Key Action Enters Menu Repeat Last Set Repeat Last One Enters Menu Sets the menu key action. Repeat Last Set: Repeats the number of copies. Repeat Last One: Last one is issued only for the final page. In the case of a count, afterwards, only last one is issued. Enters Menu: Enters the menu setup mode. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last Set” or “Repeat Last One” menus.

• Only when peeling option is mounted. ** Only when cutter is mounted.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation] Top Menu Sub Menu Default Menu Remarks Interfaces USB Device Class [USB Device Clas] Printer Printer VCOM Selects the USB device class. USB VCOM Protocol Auto [VCOM Protocol] Auto DTR X-ON Selects the protocol (flow control) when operating USB VCOM. USB 2.0 High Speed On [USB Hi Speed]

Off Enable/disable setting of USB2.0 High Speed. When disabled, device runs at Full Speed. IPv4 Address

Setting the baud rate of the serial interface.

• All settings related to the interface are enabled after the power is reconnected. RS-232C Parity None None Odd Even Setting the communication parity for the serial interface RS-232C Length 8 bits 8 bits 7 bits Setting the character length for the serial interface. RS-232C Stopbit 1 bit 1 bit 2 bits Setting the stop bit for the serial interface. RS-232C X-ON Yes Yes

Selectively setting the X-ON flow control of the serial interface. IEEE1284 *

Off Setting both direction of the Centro Interface. Web Monitor * Auto Auto Off Selecting the web monitor function. Option Interfaces

• If the parallel board or multi-function LAN board is mounted. Note: Settings related to interface are enabled after restart or after power is connected again.

Chapter 2 Printer Operation

Setting fixed IP address of the LAN board. Subnet Mask **

Setting fixed subnet mask value of the LAN board. Gateway Address ** –

Setting fixed default gateway address of the LAN board. BOOTP **

Off Setting the BOOTP of the LAN board. DHCP **

Off Setting the DHCP of the LAN board. WLAN Mode ***

Auto Ad-Hoc Infrastructure Wireless LAN mode setting. WLAN Channel ***

01 to 14 Wireless LAN channel setting. Machine Information [Machine Info] Default WLAN SSID ***

Max. 32 characters SSID setting of Wireless LAN. Model Number

Displays the ROM version. ROM Date

Displays the date the ROM was prepared. ROM CheckSum

Displays the check sum of the ROM FPGA Version

Displays the results of the head check. Print Counter

****.*** km Displays the print counter. Service Counter

****.*** km Displays the service counter. Cut Counter

Displays the cut count. Sensor Monitor

• If Dip Switch 1 is ON in RS-232C interface, RS-232C (DIP SW) will be displayed. (See “Interface” in the section of Appendix) If Dip Switch 1 is ON in RS-232C interface, the communication condition set in Dip Switch will be displayed. RS-232C Baud

Displays MAC Address ** If the multi-function LAN board is mounted, or during web monitor function. ***When the multi-function wireless LAN board is available and when Web monitor is operating. Note: Settings related to interface are enabled after restart or after power is connected again.

Chapter 2 Printer Operation

Executes head check. Factory Default

Initializes the set values of the configuration set to the state when the unit was shipped from the factory. Hex Dump

Config Set 1 Config Set 1 Config Set 2 Config Set 3 Sets the Config Set. Note: To restore factory default settings, turn on printer power while pushing the Feed and Pause keys simultaneously, then press the MENU key and the Stop key sequentially.

Chapter 2 Printer Operation

00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj]

-10 to 10 Fine adjustment of darkness commands. Print Method

Selecting thermal transfer (ribbon) /direct thermal media. Continuous Media Length [Cont Media Len]

Setting media length of continuous media. Lower level = during mm mode. ・CL-E730

-1.00 to 1.00 inch -25.4 to 25.4 mm Adjusting printing start position. Horizontal Position [Horizontal Pos]

-1.00 to 1.00 inch -25.4 to 25.4 mm Adjusting horizontal image position. Vertical Image Shift 000 dots [Vertical Image] -120 to 120 dots Adjust the off set value in vertical when mapping data on a RAM. Auto Side Shift 00 dot 00 to 15 dots Allows horizontal shifting of printing position by specified number of dots per page. Effective when load is applied to a specific head area, like vertical lines. Media Sensor See Through See Through Reflect Non Selecting media sensor. Small Media Adjustment [Small Media Adj] Off

Off Setting for small media Small Media Length 1.00 inch [Small Media Len]

Setting media length for small media. Symbol Set

Displays level of sensor that is currently selected. Sensor Level 1.7V 0.0V to 3.3V Selects threshold of the sensor. Paper End Level 3.00V

Sets the paper end level. Error Reporting [Error Report] On Printing On Printing Immediate Setting for error report. Buzzer Select Exec/Err Exec/Err All Error Key None Setting buzzer sounding conditions. Metric/Inch [Metric/Inch Sel] Inch Inch

Chapter 2 Printer Operation

After Print Settings Lock Off

Off Prevents a command changing the set value. Keyboard Lock Off

Off Prevents a change by a key operation. Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu. LCD Standby Off

Off When the LCD Standby setting is turned ON, the LCD display will turn off in standby mode. Standby Timer 5min 1 to 99min You can set the time it takes for the machine to go into Standby Mode. Media Power Up Off

Off Selects whether or not to initiate media measurement when the power in ON. CI Lock Off

Off Activates/deactivates the CI command. Emulation Select [Emulation Sel] ZPI2 DM4 DMI DPP ZPI2 Selects DataMax®/Zebra® compatibility DM4: DataMax® 400 DMI: DataMax® IClass DPP: DataMax® Prodigy Plus® ZPI2: Zebra® ZPL2® Emulation Auto Detect [Emulation Auto] Full Auto

Off Full Auto Selects the detection of Datamax® and Detect Off Zebra® emulation. Auto Configure [Auto Config]

Off Automatically configures optional devices. On AutoConfigure enabled (Regardless of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.) Off AutoConfigure disabled (A peeler of cutter is installed, but to not operate the peeler or cutter, turn it Off and the operation is selected by Function Select.) Function Select [Function Sel] Tear Off Tear Peel On* Cut On** Selects the operation when the AutoConfigure is set to Off. Designates the paper position based on each option. The operation of this device is enabled during selection. At the same time, the parameters of the f command of Prodigy Plus are emulated for each optional device.

• Only when peeling option is mounted. ** Only when cutter is mounted.

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation] Top Menu Sub Menu Default Menu Remarks After Print Cutter Action ** Backfeed Backfeed Through Sets the cutter action. With the optional AutoConfigure On, printing is executed only when the cutter is installed or only when Cut is selected by Function Select. Backfeed is always set after cutting. Through is set at the rear end of sheets 1 to n-1 when the number of copies = n, and the rear end of the final page of single sheet and the copy is backfeed. Peel Wait Delay *

Sets the Peel Wait Delay. Displays only machines with a peeler installed. Paper Position

Peel/Cut/Tear On -1.00 to 1.00 inch -25.4 to 25.4 mm Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set. Menu Key Action Enters Menu Repeat Last One Enters Menu Sets the menu key action. Repeat Last One: Last one is issued only for the final page. In the case of a count, afterwards, only last one is issued. Enters Menu: Enters the menu setup mode. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last One” menu. USB Device Class [USB Device Clas] Printer Printer VCOM Selects the USB device class. USB VCOM Protocol Auto [VCOM Protocol] Auto DTR X-ON Selects the protocol (flow control) when operating USB VCOM. USB 2.0 High Speed On [USB Hi Speed]

Off Enable/disable setting of USB2.0 High Speed. When disabled, device runs at Full Speed. Interfaces IPv4 Address

• Only when peeling option is mounted. ** Only when cutter is mounted.

Chapter 2 Printer Operation

Setting the baud rate of the serial interface.

• All settings related to the interface are enabled after the power is reconnected. RS-232C Parity None None Odd Even Setting the communication parity for the serial interface. RS-232C Length 8 bits 8 bits 7 bits Setting the character length for the serial interface. RS-232C Stopbit 1 bit 1 bit 2 bits Setting the stop bit for the serial interface. RS-232C X-ON Yes Yes

Selectively setting the X-ON flow control of the serial interface. IEEE1284 *

Off Setting both direction of the Centro Interface. Web Monitor * Auto Auto Off Selecting the web monitor function. Network Address ** –

Setting fixed IP address of the LAN board. Subnet Mask **

Setting fixed subnet mask value of the LAN board. Gateway Address ** –

Setting fixed default gateway address of the LAN board. BOOTP **

Off Setting the BOOTP of the LAN board. DHCP **

Off Setting the DHCP of the LAN board. WLAN Mode ***

Auto Ad-Hoc Infrastructure Wireless LAN mode setting. WLAN Channel ***

01 to 14 Wireless LAN channel setting. WLAN SSID ***

Max. 32 characters SSID setting of Wireless LAN.

• If the parallel board or multi-function LAN board is mounted. ** If the multi-function LAN board is mounted, or during web monitor function. ***When the multi-function wireless LAN board is available and when Web monitor is operating. Note: Settings related to interface are enabled after restart or after power is connected again.

Chapter 2 Printer Operation

Displays the ROM version. ROM Date

Displays the date the ROM was prepared. ROM CheckSum

Displays the check sum of the ROM FPGA Version

Displays the results of the head check. Print Counter

****.*** km Displays the print counter. Service Counter

****.*** km Displays the service counter. Cut Counter

Displays the cut count. Sensor Monitor

• If Dip Switch 1 is ON in RS-232C interface, RS-232C (DIP SW) will be displayed. (See “Interface” in the section of Appendix) RS-232C Baud

If Dip Switch 1 is ON in RS-232C interface, the communication condition set in Dip Switch will be displayed. RS-232C Stop bit

Executes head check. Factory Default

Initializes the set values of the configuration set to the state when the unit was shipped from the factory. Hex Dump

Config Set 1 Config Set 1 Config Set 2 Config Set 3 Sets the Config Set. Note:To restore factory default settings, turn on printer power while pushing the Feed and Pause keys simultaneously, then press the MENU key and the Stop key sequentially.

Chapter 2 Printer Operation

Quick Setup of the Print Method Menu Setup Mode (p.35) The print method (thermal transfer method/direct thermal method) can be set using operation panel in addition to Menu Setup mode. Caution Be sure to always shut off the operation of print before changing a setting. You cannot change a setting during printing (including pause). Setting method Keep the Feed key held down. Each time the Pause key is pushed, the printer switches between thermal transfer mode and direct thermal mode. Hold Press/Release If thermal transfer is selected, the buzzer sounds once and the LCD briefly displays “Print Method, TT” before returning Ready status. If direct thermal is selected, the buzzer sounds twice and the LCD briefly displays “Print Method, DT” before returning Ready status. Note: Changes will remain in effect even after the power is turned off.

Chapter 2 Printer Operation

Emulation Auto Detect: Cross-EmulationTM Menu Setting Table (p.41) Ordinarily emulation switching is conducted in the Menu Setup mode. However, switching can also be conducted using the Emulation AutoDetection function outlined below. The following message is displayed on the LCD when the Zebra® emulation (ZPI2) command is detected during Datamax® emulation. ZPI2 detected. Yes Switch

Yes emulation? Yes By selecting “Yes” the printer will reboot and automatically switch to ZPI2 emulation. The printer will return to the Ready status if “No” is selected. The following message is displayed in the LCD when the Datamax® command is detected during Zebra® emulation. DMX detected. Yes Switch

Yes emulation? Yes By selecting “Yes” the printer will reboot and automatically switch to Datamax® emulation (DM4/DMI/DPP). The printer will return to the Ready status if “No” is selected.

Chapter 2 Printer Operation

Emulation Auto Detect: Cross-EmulationTM Note: • The Emulation Auto-Detection function will not work if the “Emulation Auto Detect” command in the Sub Menu in the “System Setup” in the Top Menu is set to “Off ”. (The command is set to “On” when shipped from the factory)

• After the Emulation Auto-Detection function is activated, this function will not work unless the printer is turned Off and then turned On again.
• If the “Emulation Auto Detect” function is set to “Full Auto”, this will cause the printer to automatically restart when it detects an alternative emulation. This is useful for remotely located machines where the control panel cannot be accessed.

Chapter 3 Printer Adjustments

Chapter 3 Printer Adjustments

Sensor Adjustments The sensing level of both the transparent (see thru) and reflective sensors is adjusted separately and independently. Firstly, the sensor type must be selected using the Sensor Method Selection shown below. Then the adjustment and calibration of the sensor can be made. Entering Sensor Adjustment Mode

1. Turn on the power while pushing the Pause key, Feed key,

and Stop key simultaneously. MENU key Pause key Stop key Power Switch

2. After “Sensor Cal Mode” lights up, release the keys to change

the printer to sensor adjustment setting mode. Sensor Cal Mode See Through Installing the Media (p.26) Sensor Selection Method (Transparent Reflective) To switch from transparent to reflective sensor, hold down the Feed key and then press the Stop key. Each time you press the Stop key, you switch to back and forth between the two sensor types. Sensor Cal Mode See Through Hold Press/Release If the transparent sensor is selected, “See Through” is displayed and the buzzer sounds once. If the reflective sensor is selected, “Reflect” is displayed and the buzzer sounds twice.

Chapter 3 Printer Adjustments

Sensor Adjustments Adjusting the Transparent sensor Installing the Media (p.26) Sensor Selection Method (Transparent Reflective) (p.55)

1. The transparent sensor is selected.

2. Install only the liner media (label backing paper) with the

label media removed so that it will pass between the platen roller and the media sensor. (Be careful that media with black marks does not pass the media sensor.) Upper sensor Label Media gap Liner media Bottom sensor

3. If the Pause key is pressed then released while the Feed key

is continually pressed, the sensor is automatically adjusted. Sensor Cal Mode Executing Hold Press/Release

4. When automatic adjustment stops normally, “Succeeded” is

displayed by the LCD. If it stops abnormally (adjustment is impossible), the LED lights up red and “Failed” is displayed on the LCD. Sensor Cal Mode Succeeded

5. If the Stop key is pressed, the printer completes sensor

adjustment and the printer restarts.

Chapter 3 Printer Adjustments

Sensor Adjustments Adjusting the Reflective sensor Installing the Media (p.26) Sensor Selection Method (Transparent Reflective) (p.55)

1. The reflective sensor is selected.

2. With the reflective sensor selected, install the label media

so that it is between the platen roller and the media sensor. Be careful that black mark and media gap do not pass the media sensor. When using continuous media or label media with no gaps Mount in such a way that the part without a black mark (in the case of label media, this means the label paper portion) faces the platen roller and the media sensor. Continuous media Black mark Bottom sensor Label Black mark Liner media Bottom sensor When using label media with gaps Only mount label media with peeled-off liner (glassine paper) so that it faces the platen roller and media sensor. Avoid contact with black mark. Label Black mark Liner media Bottom sensor

Chapter 3 Printer Adjustments

3. If the Pause Key is pressed then released while the Feed key

is continually pressed, the sensor is automatically adjusted. Sensor Cal Mode Executing Hold Press/Release

4. When automatic adjustment stops normally, “Succeeded” is

displayed by the LCD. If it stops abnormally (adjustment is impossible), the LED lights up red and “Failed” is displayed on the LCD. Sensor Cal Mode Succeeded

5. If the Stop key is pressed, the printer completes sensor

adjustment and the printer restarts.

Chapter 3 Printer Adjustments

Media Thickness Adjustment Installing the Media (p.26) Self Print Mode (p.34) It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality.

• Poor print quality across the complete printout means wrongly set media thickness. See this section.
• Poor print quality on one side of a printout means wrongly set media width. See next section. Refer to the following table; adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time. Media thickness adjustment dial Media Thickness Dial Position

Suggested media type Direct thermal media (thin media) 1-2 Standard Label media, Direct thermal media 3-5 Thicker media such as synthetic paper, premium grade paper and art paper 6-9 Thick media such as thermal paper (cardboard), cards and tags These values are guidelines. The exact media being used must be matched with the correct media thickness adjustment position.

• When shipped from the factory, it is set at dial 1 or 2. (The factory default setting is indicated on the adjustment gauge label.)
• The offset adjustment varies according to the thickness and the hardness of the media.
• Dial adjustment may be required depending on the thickness of print and occurrence of ribbon wrinkles.

Chapter 3 Printer Adjustments

Media Width Adjustment Self Print Mode (p.34) The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial. If the printing is blurred or lightly printed on one side or the media moves in a zigzag pattern adjust the head pressure balance. After making an adjustment, confirm the output quality with a test print. Caution When using narrow media, be sure to MAKE this adjustment. (If you do not, the head may be damaged by jamming, etc.) Media width adjustment dial

Installing the Media (p.26) Dial position Media width mm (inches)

19.5 to 23.0 mm (0.77 to 0.90)

23.0 to 30.0 mm (0.90 to 1.18)

30.0 to 39.0 mm (1.18 to 1.53)

39.0 to 49.0 mm (1.53 to 1.92)

49.0 to 62.0 mm (1.92 to 2.44)

62.0 to 76.0 mm (2.44 to 2.99)

76.0 to 88.0 mm (2.99 to 3.46)

88.0 to 99.0 mm (3.46 to 3.89)

99.0 to 108 mm (3.89 to 4.25)

108 to 118 mm (4.25 to 4.65) (setting when shipped) Head pressure Low High The following values are criteria.

• Dial adjustment may be required depending on the thickness of print and occurrence of ribbon wrinkles.

Chapter 3 Printer Adjustments

Adjusting the Ribbon Setting the Ribbon (p.30) If the width of the ribbon changes, a constant pressure will be applied on the guide roller etc. Therefore, it is required to adjust the tension or balance according to the ribbon width. If the ribbon wrinkles or slips, adjust the tension and balance. Ribbon Tension Adjustment The adjustment of the ribbon tension can be done in 5 steps in the feeding side (rear side), 3 steps in the winding side (front side), and in 15 different ways.

1. Adjustment in the winding side (front side)

Front ribbon tension adjustment knob Slide the front ribbon tension adjustment knob to make adjustments. Adjustment criteria Ribbon width Front (winding side) ribbon tension adjustment knob 4 inches Strong 3 inches Medium 2 inches Weak

Chapter 3 Printer Adjustments

Adjusting the Ribbon

2. Adjustment in the feeding side (rear side)

Ribbon on the feeding side Fixing pin

Rear ribbon tension adjustment knob Press and turn the rear ribbon tension adjustment knob while the ribbon on the feeding side is fixed. Refer to the table given below and fix by aligning the scale of rear ribbon tension adjustment knob to the fixing pin. Adjustment criteria Adjustment knob Self Print Mode (p.34) Ribbon width Back feed volume (max)

For adjustment 80 mm

4 inch (setting when shipped) 80 mm

2 inch Less than 80mm

1 inch-19 mm Less than 50mm

3. Confirmation of printing after adjustment

Carry out test printing in Self Print Mode and make adjustment whenever the following conditions occur. l Wrinkles in the ribbon: Increase the tension l Ribbon slips (Dirt comes out): Reduce the tension After adjustment, perform a test printing again and confirm that there are no wrinkles on the ribbon.

Chapter 3 Printer Adjustments

Adjusting the Ribbon Ribbon Balance Adjustment Self Print Mode (p.34) Do this adjustment by turning the front ribbon left-right balance adjustment knob. If the ribbon is wrinkled, adjust it as follows. The scale is usually aligned with the center. Front ribbon left-right balance adjustment knob

1. Look at the ribbon from font side and check on which side

(adjustment knob side /the side opposite to the adjustment knob) loose is present between the ribbon on the feeding side and ribbon guide shaft on the back side. Checking which side is loose.

Chapter 3 Printer Adjustments

Adjusting the Ribbon

2. Make adjustment according to the position at which looses

occur in the ribbon, by using the following procedure. In case of looseness on the side opposite the adjustment knob Turn the front adjustment knob to the left to remove the looseness, then make a test print to ensure that the ribbon is not wrinkled. If wrinkles occur, adjust the back (feeding side) ribbon guide adjustment cam also. Carry out the ribbon guide adjustment by referring to the next page. Front balance adjustment knob In case of looseness on the ribbon guide shaft Turn the front adjustment knob to the right to remove the looseness, then make a test print to ensure that the ribbon is not wrinkled. If wrinkles occur, adjust the back (feeding side) ribbon guide adjustment cam also. Carry out the ribbon guide adjustment by referring to the next page. Front balance adjustment knob

Chapter 3 Printer Adjustments

Adjusting the Ribbon Ribbon guide adjustment Prevent occurrence of wrinkles on the ribbon by adjusting the inclination of ribbon guide at the rear side (feeding side). If looses occur in the feeding side ribbon, adjust by using the following procedure. Align the position of the scale to the center. Ribbon guide fixing screw Ribbon guide fixing screw Ribbon guide adjustment cam

1. Loosen the ribbon guide fixing screws (2 places).

2. Loosen the screw on the ribbon guide adjusting cam.

3. Change the inclination of the ribbon guide by sliding the

ribbon guide adjustment cam. When ribbon loosing occurs on the side opposite to the front ribbon left-right balance adjustment knob side Raise the ribbon guide adjustment cam and increase the inclination of the ribbon guide shaft of the side where there is no loose in the ribbon (adjustment knob side). Ribbon guide adjustment cam

Chapter 3 Printer Adjustments

Adjusting the Ribbon When ribbon loosing occurs in the front ribbon left-right balance adjustment knob side Lower the ribbon guide adjustment cam and increase the inclination of the ribbon guide shaft of the side where there is no loose in the ribbon (adjustment knob side). Ribbon guide adjustment cam

4. Once the angle is appropriate, tighten all the screws that

5. Perform print and confirm that there are no wrinkles.

If there are wrinkles, make adjustments again. Media Width Adjustment (p.60) Media Thickness Adjustment (p.59) NOTE: If the media thickness adjustment dial and media width adjustment dial are not appropriate, wrinkles may occur in the ribbon. If wrinkles occur despite adjusting the ribbon guide, adjust these dials also.

Chapter 3 Printer Adjustments

Cleaning Wipe off any foreign matter such as media dust, dirt and adhesive substances built up around the printhead with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen etc. It is particularly important to clean the thermal printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the thermal printhead. Note: Always use the head cleaner when cleaning the thermal printhead. Thermal printhead Head cleaner Ribbon guide roller Guide shaft Platen Caution Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using "excessive amounts" of ethyl alcohol to clean the platen. Excessive use will harden the platen surface prematurely.

Appendixes Appendixes Troubleshooting This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consult with the service personnel at the dealer where you purchased the printer. Connection to Power (p.20) Cleaning (p.67) Indication The LED do not lightup when printer power is connected. Paper is feeding, but nothing is printed. Check Corrective action

1) Is the plug of the

power cord correctly inserted into the electric outlet?

1) Insert the plug of the power cord

correctly in the electric outlet.

of the power cord correctly inserted into the power inlet of the printer?

2) Insert the connector of the power

cord correctly into the power inlet of the printer.

3) Is the power cord

with the dealer where the printer was purchased to make sure you obtain a cord made especially for the printer. Note: Do not use any power cord except one made especially for the printer.

4) Is power supplied to

the electric outlet the printer is connected to?

4) Check to make sure power is

supplied to the outlet. If there are any problems, make sure power is supplied to the building. Or find out if a power failure has occurred.

5) Is the main fuse in

the building’s fuse box burnt out?

5) If necessary, replace the main

fuse in the building’s fuse box, and reset the main breaker. Ask a qualified serviceman to carry out the replacement.

printhead dirty? Is a label stuck to the head?

1) If it is dirty, remove the dirt with

the attached head cleaner. If a label is stuck to the thermal printhead remove it. Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol. Setting the Ribbon (p.30)

2) Is the recommended

ribbon or a ribbon of the same type used?

2) Use the recommended ribbon or

a ribbon of the same type. Appendixes Troubleshooting Indication Setting the Media (p.25) Setting the Ribbon (p.30) Menu Setting Table (p.41) The printer is not printing neatly. Check Corrective action

1) Are the media and

the ribbon correctly set?

1) Correctly set the media and the

density too high or too low?

2) Set the appropriate printing

density using the menu or control software. Note: Consult with the dealer that supplied the printer concerning the replacement. Cleaning (p.67)

3) If it is dirty, clean it with ethyl

alcohol. If it is deformed, replace it. Note: Consult with the dealer that supplied the printer concerning the replacement.

printhead dirty? Is a label stuck to the head?

4) If it is dirty, remove the dirt with

the attached head cleaner. If a label is stuck to the head, remove it. Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead .) If adhesive label material is stuck to the print head, remove it with a soft cloth soaked in ethyl alcohol. Setting the Ribbon (p.30)

5) Is the recommended

ribbon or a ribbon of the same type used?

5) Use the recommended ribbon or

a ribbon of the same type. Media Thickness Adjustment (p.59)

printhead in the correct position for the media that is used?

6) Adjust the offset of the thermal

printhead with the media thickness adjustment dial. Media Width Adjustment (p.60)

7) Is the printer’s head

pressure balance correct for the width of the media that is used?

7) Adjust the thermal printhead

pressure with the media width adjustment dial.

Appendixes Troubleshooting Indication Installing the Media (p.26) Setting the Ribbon (p.30) The printing position changes. Cleaning (p.67) Check Corrective action

1) Are the media and

the ribbon correctly set?

1) Correctly set the media and the

2) If it is dirty, clean it with ethyl

alcohol. If it is deformed, replace it. Note: Consult with the dealer that supplied the printer concerning the replacement. LED Functions (p.24) Menu Setting Table (p.41) Ribbon Tension Adjustment (p.61) The ribbon is wrinkled. Ribbon Balance Adjustment (p.63)

3) Are the data contents

and the command signals from the host appropriate?

3) If an error message is displayed,

check the content of the software and the communication status set by the host computer.

the operating panel or the host computer.

5) Are the sensitivities

of the media sensors appropriate for the media that is used?

5) Set the media sensitivity to

appropriate values. If this does not solve the problem, change the “Sensor level” that is set in the “System setup.”

1) Is the ribbon tension

suitable for the ribbon that is used?

1) Adjust the tension with the

ribbon tension adjustment knob.

2) Is the ribbon used

correctly balanced to the right and left?

2) Adjust the left - right balance with

the ribbon balance adjustment knob.

3) Set the appropriate printing

and ribbon there commended products or equivalent products?

4) Use the recommended products

or equivalent products. If this does not correct the problem, contact a service representative. Ribbon Tension Adjustment (p.61) The ribbon slips ( ribbon dirt is produced.)

1) Is the ribbon tension

suitable for the ribbon that is used?

1) Adjust the tension with the

ribbon tension adjustment knob. Setting the Ribbon (p.30) The ribbon does not wind.

1) Is the ribbon set in

1) Set the ribbon in the correct

2) Is the ribbon winding

2) Set the correct winding direction.

74.00 inch (CL-E730)

Print density Print density is adjustable with software Printing speed Printing speed setting 2 to 8 inches per second (can be set in 1 inch unit) (CL-E720 Direct thermal)

• 7 to 8 inches per second with a print density of 10. Use of thermal media is recommended.
• 2 to 6 inches per second when the optional peeler is used. 2 to 6 inches per second (can be set in 1 inch unit) (CL-E720 Thermal transfer/CL-E730) Print mode Batch mode Normal printing (single or multiple sheets) Media

Tear off mode Feeds back media to the tear-off position after printing is completed. Cut mode *1 Prints while cutting at designated sheet units. The following two kinds of cut mode operations are done.

• Cut through (Cut through refers to stopping present printing to cut the previous label when it reaches the cut position. After cutting, printing restarts but a gap may be created at the seam of the printing at this time.) Peel mode *1 Peels labels from the liners after printing them. Types of media Roll, fanfold (continuous media, die-cuts, continuous tags. paper or tickets) Recommended media Thermal transfer: label media (LR1111 Lintec) Direct thermal media: label media (150LA-1 Ricoh), tag media (130LHB Ricoh) Max. media width

Max. media thickness

• Media core: 25 to 76 mm

Inner diameter of the paper core

Ribbon end tape length

Ribbon end detection Ribbon end detection by ribbon encoder One-dimension

• Code 3 of 9 • UPC-A• UPC-E• EAN-13 (JAN-13)
• HIBC (Modulus 43-used code 3 of 9)• Codabar (NW-7)
• Case Code• UPC 2DIG ADD• UPC 5DIG ADD
• Code 93• Telepen• ZIP• UCC/EAN128
• UCC/EAN128(for K-MART)
• UCC/EAN128 Random Weight• FIM Two-dimension

1. Seven kinds of fixed pitch font

• Overseas, English fonts and European fonts

2. OCR fonts OCR-A*4, OCR-B*4

3. Proportional fonts

• Character set: Conforms with code page 850 standards

Appendixes Specifications Item Description Font (For Zebra® emulation)

1. Five kinds of fixed pitch font

• Overseas, English fonts and European fonts

CG Triumvirate Condensed Bold

4. True type™ rasterizer*5

Symbol set PC866U Ukraina, PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop, ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5, ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9, ISO 8859/5 Latin/Cyrillic, ISO 69: French, ISO 21: German, ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-858 Multilingual, Microsoft Publishing, PC-8, Code Page 437, PC-8 D/N, Code Page 437N, PC-852 Latin 2, PC-851 Latin/Greek, PC-862 Latin/Hebrew, Pi Font, PC-850 Multilingual, PC-864 Latin/Arabic, PC-8 TK, Code Page 437T, PC-1004, PC-775 Baltic, Non-UGL, Generic Pi Font, Roman-8, Roman-9, ISO 17: Spanish, ISO 11: Swedish, Symbol, PS Text, ISO 4: United Kingdom, ISO 6: ASCII, Ventura International, Ventura Math, Ventura US, Windows 3.1 Latin 1, Wingdings, Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith), Windows 3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5, EUC, JIS, Shift JIS, Unicode, KS Code, GB Code Control language Conforms to Datamax® programming language*6 and Zebra® programming language*7 Outline of electronic devices Media detection sensors CPU ARM CortexTM-A9 *7 (Max. operation frequency 400MHz) ROM Standard equipment: FLASH ROM 16 MByte (User area: 4 MByte) RAM Standard equipment: SDRAM 32 MByte (User area: 4 MByte) Transparent sensor Detects media gap between labels, notches on tags, and media out Reflective sensor Detects reflective mark on back of media and media out Ribbon tension sensor Detects stretching and slackness of ink ribbon Ribbon encoder sensor Detects end of ink ribbon

Head-up detection sensor Detects head open Power switch Turns power on and off

Appendixes Specifications Item Power (standards) Environment Description 120 V version 100-120V, 50/60Hz ENERGY STAR® Power consumption: Standby 3.2 W (LCD is off ) (CL-E720)

3.1 W (LCD is off ) (CL-E730)

Printing 69 W (Thermal transfer/Print Speed 6IPS/Print Darkness 10/ Printing rate 12.5%) (CL-E720) 75 W (Thermal transfer/Print Speed 6IPS/Print Darkness 10/ Printing rate 12.5%) (CL-E730) 220 V version 220 V-240 V (-10%+6%), 1.2 A, 50/60 Hz (Europe) EN60950-1, EN55022 (Class A), EN55024, EN61000-3-2,

EN61000-3-3, ENERGY STAR®

Power consumption: Standby 2.8 W (LCD is off ) (CL-E720)

2.7 W (LCD is off ) (CL-E730)

Printing 65 W (Thermal transfer/Print Speed 6IPS/Print Darkness 10/ Printing rate 12.5%) (CL-E720) 71 W (Thermal transfer/Print Speed 6IPS/Print Darkness 10/ Printing rate 12.5%) (CL-E730) Operating temperature conditions: Operating temp. 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: ventilation, and natural convection) Storage temperature conditions: Temp. –20 to 60°C, humidity 5 to 85% (Conditions:ventilation, and natural convection) Operating assurance temperature Printing assurance temperature

Conditions assuring operation and printing

Storage assurance temperature 250 mm (9.9 inch) 458 mm (18 inch) Weight Approx. 11 kg Accessories Test label media, Test ribbon, CD-ROM (User’s Manual), Quick start guide, Safety Instructions, Head cleaner, Power cord, Media holder bar and Media holder guide, Ribbon holder, Paper core

Appendixes Specifications Item Description Option Auto-cutter unit, Peeler unit, IEEE1284 Parallel interface board, Serial interface board, Wired LAN interface board (multi-function spec), Wireless LAN interface board (standard spec / multi-function spec)

Options can be separately purchased. If you wish to use other media than those recommended, please contact the shop where you bought this item. When a media pitch of less than 1 inch is used, activate the “Small Media Adjustment” setting in the “Page Setup.” The OCR font may have a low recognition rate according to the reader. UFST™ and TrueType™ rasterizer are licensed from Monotype Imaging, Inc. UFST™ and CG Triumvirate™ are trademarks of Monotype Imaging, Inc. TrueType™ is a trademark of Apple Inc. Datamax® is a registered trade mark of Datamax Bar Code Products Corporation. Zebra® is a registered trade mark of ZIH corp. ARM and Cortex are registered trademarks or trademarks of ARM Limited.

Appendixes Interfaces This printer is connected to a computer and prints according to commands sent from the computer. There are two methods of interface with a computer, and it can be connected to any equipment that supports these methods. You can also connect to the computer with serial, parallel and wireless LAN. USB Interface Specifications Standards Complies with Universal Serial Bus Specification Transmission speed 480Mbps (High-Speed) / 12Mbps (Full-Speed) Receive buffer 16kB Connector 15120-00410 (KST) Signal line and pin arrangement Pin No. Signal code

Signal line – – signal line

Signal line + + signal line

TCP, UDP DHCP, HTTP, SNMP, Raw Socket Port Raw Socket Port Perform two-way communication of print data and printer status Port No. Port communication direction Socket max. connections Printable no. of connections Timeout 9100 (can be changed) Two-way 1 (other sockets are reserved) Default value: 60 sec Can be set between 0 and 300. No timeout when “0” is set. HTTP Server Settings of printer unit and network are done by LinkServer Web Interface. For details, see “LinkServer Web Interface Configuration”. Port No. Max. simultaneous connections HTTP version

HTTP/1.1 DHCP IP address is automatically obtained from DHCP server within 60 seconds after power is connected. If the address cannot be obtained automatically, fixed IP address (default value: 169.254.1.10) is applied. SNMP Agent By SNMP Agent function SNMP version Port No. Supported MIB Community name SNMPv2 (Trap function is not supported) HOST-RESOURCES-MIB, Citizen-MIB(Private) public

Appendixes Interfaces Connecting the connector Compatible connectors Printer: RJ-45 connector Note: Please do not insert the USB cable by mistake. Doing so may damage the cable and connector. Pin number Signal name Function

Function of LED The indications by LED are given below. 1 Network communication speed display

Communication speed LED (green) 100Mbps

Display description LED (yellow) Connected

Appendixes Interfaces Using and Connecting to LinkServer 1 Start a Web browser on a computer connected to the same network as the printer and input the IP address set in the printer to be connected in the address bar (red frame part). (If IP address is '169.254.1.10', input 'http://169.254.1.10'.) There are three types of rights for the LinkServer, i.e. User, Operator, and Administrator. The display menu can be changed based on the user privileges so as to limit the operation of the LinkServer accordingly. The home screen for User rights will be displayed when connecting. Home screen (User rights) 2 A confirmation screen is displayed when one presses the [LOG IN] button. Confirmation screen

• The factory default setting for Operator authentication The user name and password to be entered are both "Operator".
• The factory default setting for Administrator authentication The user name and password to be entered are both"Admin".

Appendixes Interfaces 3 If authentication is successful, the home screen for Operator or Administrator rights is displayed. User names and passwords for any Operator and Administrator can be changed in the User Settings menu. (1-20 character symbols and alphanumeric characters.) The User rights and Operator rights menu display contents can be changed in the User Settings menu. Home screen (Administrator rights)

• Printer Information: Displays information of printer unit
• Configure The Printer: Performs operations as set by menu key of printer
• Operate The Printer: Operates printer 4 If one is logged in with operator rights or administrator rights, pressing the [LOG OUT] button results in logging out and returning to the home screen with user rights.

Appendixes Interfaces Screen and URL in LinkServer Screen URL Description Home /index.html Displays Home screen of LinkServer. Page Setup Menu /PageSetup Page Setup: Setting of printing speed and thickness, printing system control, page format, etc. System Setup Menu /SystemSetup System Setup: Setting of media (label) detection method, label, buzzer, unit system, etc. After Print Menu /AfterPrintSetup After Print: Sets operations such as tear-off and cutter at the end of printing. Internal Interface Menu /InterfaceSetup Performs various settings of built-in interface. Optional Interface Menu /OptionInterfaceSetup Performs various settings of Option Interface. Global Configuration /GlobalConfig Converts the settings (3 types) saved in printer. User Settings /UserSettings Setting of user name, password, and customization of the display menu for each user. Test Print /TestPrint Performs test print and printer head test. Send File To Printer /SendFile Sends file to printer. Firmware Download /FirmwareDownload Updates firmware of printer. Factory Defaults /FactoryDefault Resets the printer. Restart Printer /Restart Restarts printer. Emulation Switch /EmulationSwitch Switches emulation of DMX and ZPL2. NOTE: The operation of LinkServer has been verified in Internet Explorer 10/11 and Google Chrome 21.

Protective grounding

TXD Transmitted data Signal line that transmits data from the printer to other devices

RXD Received data Signal line that transmits data from other devices to the printer

RTS Transmission request Signal line that becomes active when the printer can receive data

CTS Able to transfer data Signal line that becomes active when other devices can receive data from the printer

DSR Data set relay Signal line that is active when an external device can interface with the printer

SGND Signal line ground 8-13

DTR Data terminal relay 21-24

Protective grounding Shows the ground level of the signal line Not used (FACTORY USE ONLY) Not used Signal line that is active when an external device can interface with the printer Not used Appendixes Interfaces Dip switch Communication conditions settings can be changed by using the dip switch available on the interface board.

Dip switch Respective functions of the switches are as follows. Switch No.

Function Selection of communication conditions setting Handshake Bit length Parity check Parity selection Selection of baud rate Reservation

According to setting of dip switch XON / XOFF 7 bit Yes Even OFF (Factory setting) According to setting in printer unit DTR / DSR 8 bit Odd See below

Baud rate selection Switch No. OFF OFF

Appendixes Interfaces XON/XOFF Protocol Requirements to output X-ON code Communication is possible when the power is on. When the receive buffer has less than 128 byte available, XOFF code is output, then the receive buffer has at least 1024 bytes available. Requirements to output the X-OFF code When the receive buffer has less than 128 bytes available Receive buffer 16kB XOFF 128byte 1024 byte XON DTR Protocol Conditions when the DTR signal is “Ready (High)” All the following conditions are satisfied. The receive buffer is 128 byte or more available capacity.

• When the receive buffer has less than 128 bytes available and the DTR signal has changed to BUSY (Low) status, BUSY status is maintained until the capacity of the receive buffer has reached 1024 bytes or more. Conditions when DTR signal is “Busy (Low)” When the receive buffer has fallen to less than 128 byte available.

Appendixes Interfaces Parallel Interface (Option) Specifications Transmission mode 8-bit parallel data Receive buffer size 16kB Transmission modes Compatible mode: It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics. NIBBLE mode: Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer. In reverse channel transmission, the data is nibble transmitted in two parts using four status lines (Fault, Select, PE, and Busy). And nibble mode can be used along with compatible mode to send data in two directions. ECP mode: ECP mode permits bi-directional asynchronous data transmission, and thanks to its interlock handshake, it does not require the timing necessary with compatible mode. Signal level IEEE1284 standard Signal line and pin assignment table Pin No. Signal name I/O

*STROBE Input Strobe signal to read in 8-bit data Function 8-bit parallel signal 2-9 DATA1-8 Input

*ACKNLG Output 8-bit data request signal

Invalid (ignored) Peripheral logic high (pull up to +5 V at

Ground for twisted pair return Printer reset Signal specifying printer error Not used Invalid (ignored) Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Change in the status of a signal line in compatible mode Error Paper end Busy PError Select nFault :LH :LH :HL :HL Error other than paper end

• Other Busy PError Select nFault :LH : L unchanged :HL :HL Conditions for Busy

• Error Compatible timing specification [When power is on] (Time it goes off-line) PowerOn Reset BUSY *ACK SELECT [While receiving data] Data0-7 *Strobe BUSY 0.5µs 0.5µs 0.5µs Note: Busy rises when *Strobe signal starts, and data is latched with *Strobe signal starts.

Appendixes Interfaces [While receiving INIT signal] Min. 10 to 15µsec *Init BUSY *Ack *Fault SELECT Note: If the *Init signal does not have width of 10 to 15μsec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived. Relation of the timing of the BUSY signal and the *ACK signal [Center – ACK] BUSY *ACK 2 µsec

Appendixes Replacing the Interface Board Caution Always turn off the power to the printer before replacing the interface board. Do not pull it out with unnecessary force. This will cause an accident. Replacement Method

1. Remove the screws (2 nos) that the fixing the interface cover.

Interface cover Rear Side Screw

2. Insert the interface port into the slot, and connect to the

interface connector inside the printer. Interface Board Rear Side Interface connector

3. Fix the interface port to the printer by using the removed

screw (2 nos). Screw Interface Board Rear Side Screw