CT-S281 - Thermal printer CITIZEN - Free user manual and instructions

USER MANUAL CT-S281 CITIZEN

LINE THERMAL PRINTER

MODEL CT-S281

User's Manual

Mode d'emploi

Benutzerhandbuch

Manuale dell'utente

Manual de Nombre

Declaration of Conformity

This printer conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC, the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EMC:EN55022 Class B

EN61000-3-2

EN61000-3-3

EN55024

This declaration is applied only for 230V model.

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

This Class A digital apparatus complies with Canadian ICES-003. This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatus, as set out in the radio interference regulations of the Canadian department of communications.

• Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference.
  The information contained herein is subject to change without prior notice.
• Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.
• Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual.
• Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.
• Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product.
• Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.
• Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrence.
• If you find loss of information, error, or uncertain matter, please contact your Citizen Systems dealer.
• If you find any disordered or missing page(s), contact your Citizen Systems dealer for replacement.

THE TABLE OF CONTENTS

1. GENERAL OUTLINE 7
2. EXPLANATION OF PRINTER PARTS 10
3. PREPARATION 13
4. MAINTENANCE AND TROUBLESHOOTING 18
5. OTHER 23

CITIZEN is a registered trade mark of Citizen Holdings Co., Japan

CITIZEN es unamarca registrada de Citizen Holdings Co.,Japon

Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

Copyright © 2008 by CITIZEN SYSTEMS JAPAN CO., LTD.

SAFETY PRECAUTIONS... WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury).

In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User's Manual to indicate important items to be strictly observed.

• After having read this Manual, keep it in a safe, readily accessible place for future reference.
• Some of the descriptions contained in this manual may not be relevant to some printer models.

The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to properties.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate useful information, such as procedures, instructions or the like.

This symbol is used to indicate prohibited actions.

WARNING
■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air. * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory. * Airborne oil, steel particles, or dust. * Static electricity or strong magnetic field. · Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock.
■ Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either. ■ Do not drop any metallic object such as paper clip, pin or screw into the printer. ■ Do not place a flower vase, pot or cup containing water on the printer. ■ Do not spill coffee, soft drinks or any other liquid into the printer. ■ Do not spray insecticide or any other chemical liquid over the printer. · A metallic foreign object, if accidentally dropped into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer.
Do not handle the printer in the following ways: ■ Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge). ■ Never attempt to disassemble or modify the printer. · Neglecting to handle properly may result in printer failure, overheating, emission of smoke, fire, or electric shock.
■ Install, use, or store the printer out of the reach of children. · Electric appliances could cause an unexpected injury or accident if they are handled or used improperly. · Keep the power cord and signal cables out of the reach of children. Also children should not be allowed to gain access to any internal part of the printer. · The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

WARNING

Please observe the following precautions for power source and power cord:

• Do not plug or unplug the power cord with a wet hand.
  Use the printer only at the specified supply voltage and frequency.
  Use only the specified AC adapter with the printer.
• Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.
• Do not supply the printer from a power strip or current tap shared with other appliances.
  ■ Do not plug the power cord into a supply outlet with dust or debris left on its plug.
  Do not use a deformed or damaged power cord.
  Do not move the printer while the printer power is on.
• Neglecting to handle properly may result in printer failure, emission of smoke, fire, or electric shock.
• An overload may cause the power cord to overheat or fire or the circuit breaker to trip.
• Do not allow anything to rest on the power cord. Do not place the printer where the power cord will be trampled on.
  ■ Do not use or carry the printer with its power cord bent, twisted, or pulled.
  ■ Do not attempt to modify the power cord unnecessarily.
  ■ Do not lay the power cord in the neighbor of a heating device.
• Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer.
  ■ Do not leave things around the supply outlet.
  Supply power to the printer from a convenient wall outlet, readily accessible in an emergency.
• The printer may not be immediately shut down in an emergency.
  Insert the power plug fully into the outlet.
  If the printer will not be used for a long time, leave it disconnected from its supply outlet.
  Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

CAUTION

Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. · Otherwise dropping may cause injury. · Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment. ■ A state where any object is placed on the printer ■ A state where the printer is covered or wrapped by a cloth or bed clothing · Be careful about internal heat buildup, which could cause fire and deform the case. ■ Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances. ■ Avoid using the printer interconnected with a cable or cord that has no protection against noise. (For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.) ■ Avoid using the printer with a device that is a strong source of noise. · The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction. ■ A state where this product is installed vertically or sidelong. · Malfunction, failure, or electric shock may result.

Use the printer with its grounding post connected to a convenient grounding facility. · If leakage occurs electric shock may result. ■ Do not connect the printer's grounding post onto any of the following facilities: * Utility gas piping · A gas explosion could result. * Telephone line ground * Lightning rod · If lightning strikes a large surge of current may cause fire or shock. * Utility water pipes · Plastic water pipes should not be used for grounding. (Those approved by a Waterworks Department may be used.) ■ Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from supply outlet.

Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THESE LABELS INDICATE THE RISK OF ANY INJURY DUE TO "HIGHTEMPERATURE" OF THE PRINT HEAD AND "SAW-TOOTHED EDGE" OF THE MANUAL CUTTER.

■ Do not transport this printer with the paper roll inside. ■ Printer failure or breakage may occur.

To prevent possible malfunction or failure observe the following. ■ Avoid operating the printer without paper properly loaded. ■ Avoid the use of paper not complying with specifications. ■ May result in poor print quality. ■ Avoid using torn pieces of paper or spliced with plastic adhesive tapes. ■ Avoid forcibly pulling already loaded paper by hand. ■ Avoid wedging the paper into the printer. ■ May jam paper. To release, refer to “Removing Jammed Paper” in this manual. ■ Avoid using a sharp pointed device to operate panel keys.

■ Be sure to firmly insert the cable plug into its mating socket. ■ A cross connection may damage the printer's internal electronics or the host system's hardware. ■ Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector. ■ Neglecting this caution may result in malfunction or failure.

To prevent injury and printer failures from worsening, observe the following: ■ Do not touch the printing surface of the thermal head. ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers. ■ Be careful with sharp edges on the printer. Do not allow them to injure you or damage property. ■ May result in electric shock, burn, or injury. If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the supply outlet.

① DAILY MAINTENANCE

Observe the following precautions for daily maintenance. ■ When cleaning the printer, always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water. ■ Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth. ■ To remove paper dust, use a soft brush. ■ When transporting the printer, remove the paper roll from the printer.

CAUTION · The thermal head is at a dangerously high temperature immediately after printing. Allow it to cool off before launching maintenance work.

1. GENERAL OUTLINE

The CT-S281 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals.

With extensive features, it can be used in a wide range of applications.

1.1 Features

• Compact design.
• The printer allows horizontal or wall mounting installation.
• Auto Cutter provided as a standard unit (performs full cut or partial cut).
• Paper drop-in mechanism facilitating easy paper handling and head cleaning.
  Highly reliable printer mechanism.
  High speed (80 mm/s) printing.
  Fast graphic printing.
• Printer class or Virtual COM can be selected for USB port.
  A variety of functions selectable by memory switches.
• Registration of user-defined characters and logos into flash memory.
• Barcode & 2D Barcode printing is supported.
  2-color printing is supported.
  Can use paper roll with a maximum thickness of 100 m

1.2 Unpacking

When unpacking the printer, confirm that the following are provided:

Printer: 1
AC adapter: 1
AC power cord: 1
Sample paper roll: 1 roll
USB cable clamp(USB Interface model): 1
Operation panel(for wall mounting): 1
Quick start guide: 1
CD-ROM: 1

Printer

Sample paper roll

AC adapter

CD-ROM

USB cable clamp (USB Interface model)

AC power cord

Quick start guide

Operation panel (for wall mounting)

• The AC power cord plug will vary depending of the region.

1.3 Model Classification

The printer models are classified by the following designation method:

1.4 Basic Specifications

Item	Specifications
Model	CT-S281RSU CT-S281UBU	CT-S281RSE CT-S281UBE
Print method	Line thermal dot print method
Print width	48 mm/384 dots
Dot density	8 (horizontal) × 8 (vertical) dots/mm (203 dpi)
Print speed	80 mm/s (Fastest, print density: Standard level)
Number of print columns	Font A: 32 columns; 12 × 24 dots horizontal and vertical Font B: 42 columns; 9 × 24 dots Font C: 48 columns; 8 × 16 dots
Character size	Font A: 1.50 × 3.00 mm Font B: 1.13 × 3.00 mm Font C: 1.00 × 2.00 mm
Character type	Alphanumeric, International, PC437/850/852/857/858/860/863/864/865/866/WPC1252/Katakana/Thai code 18
	Kanji (JIS level 1, level 2), Kana, JIS C 6226-1983
User-defined logo/character	User-defined characters and logos can be registered in flash memory.
Types of bar code	UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE 39, CODE 128, CODABAR, CODE 93, PDF417, QRCODE
Line spacing	4.23 mm (1/6 inch) settable with command
Paper roll	Thermal paper roll: 58 mm × φ83 mm Paper thickness: 0.06 to 0.1 mm
Interfacing	Serial (RS-232C compliant), USB
Input buffer	4k bytes/45 bytes
Supply voltage	DC 8.5 V ±5%
Power consumption	Standby: Approx. 2 W, Printing: Approx. 18 W (Approx. 26 W max.)
AC adapter	Rated input: AC 100 to 240 V, 50/60 Hz Rated output: DC 8.5 V, 3.0 A
Weight	Approx. 630 g
Outside dimensions	106 (W) × 180 (D) × 105 (H) mm
Operating temperature and humidity	5 to 40°C, 10 to 85% RH (No condensation)
Storage temperature and humidity	-20 to 60°C, 10 to 90% RH (No condensation)
Reliability	Print head life: 50 km, 1 × 108pulses (At normal temperature/humidity with recommended paper used) Auto cutter life: 1million cuts(At normal temperature/humidity with recommended paper used)
Safety standard *	UL, C-UL, FCC Class B	TUV, GS, CE marking

*Represents the safety standards acquired when CITIZEN SYSTEMS-made adapters (28AD series) are used.

2.1 Printer Appearance

Printer cover

Paper is located inside this cover.

Cover open button

To refill or replace paper, open the paper cover by pushing this button.

Power switch

This switch turns the printer power ON/OFF.

Cutter gear cover

To Reliece the cutter lock, open this cover and rotate cutter gear.

Operation Panel

POWER LED

Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure.

- FEED button

Pressing this button once causes a paper feed of one line. Pressing the button continuously causes the paper to feed continuously.

ERROR LED

Lights or blinks when paper is empty or in case of a failure.

The interval length of blinking shows the type of error.

PAPER LED

Lights when there is no paper or the paper is low with the optional PNE sensor.

Rear Connectors

Serial interface Type
Serial interface connector

USB interface Type
USB Interface connector

Power connector

Connects to the cable from AC adapter.

- USB Interface connector

Connects to the USB interface cable.

- Serial interface connector

Connects to the serial interface cable.

2.2 Paper Cover Inside

- Auto Cutter

Cuts the paper when software command is sent to the printer. Cutting method could be partial cut or full cut, "Partial Only" is set to valid by the default memory switch 4-8, so that the full cut command will execute as partial cut operation.

- Manual cutter

Tears the paper by hand.

To cut the printed paper, gently pull the paper from the edge of the paper at the angle so that paper firmly contacts the manual cutter. Improper direction of pull may result in poor cutting or excessive unwinding of paper. In some case, characters may be destroyed at the first printing after the paper is cut.

- Paper near-end sensor (Factory option)

If installed, detects when paper roll goes low. The external diameter of paper roll remainder will vary depending on the position of the paper near-end sensor lever.

Paper-end sensor

Stops printing when this sensor detects paper end.

Print(thermal)head

Prints characters and/or graphics data on thermal paper.

Paper feed roller

Feeds paper as part of print mechanism.

2.3 Other Built-in Functions

User memory

Allows registration of user-defined characters and logo data on the nonvolatile memory. Data registered remains even after the printer power is off.

Memory switch

Allow printer configuration, could be set by software command or manually on the printer, changes remain registered in nonvolatile memory even if the printer is OFF.

3.1 Connecting the AC Adapter and AC Power Cord

1. Turn off the printer power.
2. Plug in the cable connector of the AC adapter to the power connector at the rear of the printer.
3. Connect the AC power cord to the inlet of the of AC adapter, and insert the AC power-cord plug into a suitable wall outlet.

CAUTION!

• Use only the specified AC adapter with the printer.
• When disconnecting a cable, do not pull out by the cable. Always hold the plug.
• Always keep the AC power supply away from other noise generating equipment.
• Do not pull the power cord. Otherwise fire, electric shock, or power disconnection may result.
• If lightning is approaching, unplug the AC power cord from the wall outlet. Otherwise fire or electric shock may result.
• Keep the power cord away from heat generating appliances. Otherwise the shield of power cord may be fused resulting in a fire or electric shock.
• If the printer is not to be used for a long time, leave it disconnected from its supply outlet.
• Lay the cable not to be caught by the leg or the like.

3.2 Connecting Interface Cables

Turn off the printer and unplug the power connector. Then follow the procedure for interface cable connection.

Orient the interface cable terminal correctly and insert it into the interface connector.

Serial Interface

USB Interface

CAUTION!

• When disconnecting the cable, always hold the connector.
• Lay the cable not to be caught by the leg or the like.

For serial interface cable, use the one with the following connection.

9-pin - 25-pin cable

3.3 Installing the Printer

The printer can be installed horizontally or mounted vertically on the wall. At the time of shipment, the printer is set for horizontal installation. To install the printer on the wall, put the accessory operation panel on to the original one. This will allow easy operation panel reading when printer is wall mounted.

CAUTION!

• No screw for wall mounting is provided. Check the structure and strength of the wall (plaster board or stronger one) and prepare two appropriate screws (round-head wood screws of 3.1 , 16mm or more). And fix the printer by tightening the screws in accordance with the specified dimensions.

3.4 Setting DIP Switch (Only serial interface type)

DIP switch is provided only for serial interface specification.

The DIP switch is located at the bottom of the paper holder. To set the DIP switch open the printer cover and remove the paper.

Selecting baud rate

Switch No.	Function	ON	OFF	Initial Settings
1	Communication condition setting method	DIP switch setting	Internal memory setting	ON
2	Hand shake	XON/XOFF	DTR/DSR	OFF
3	Bit length	7 bits	8 bits	OFF
4	Parity check	With parity	None	OFF
5	Parity selection	Even parity	Odd parity	OFF
6	Baud rate selection	See Table below.		OFF
7				ON
8	Reserved	-	Fixed	OFF

Baud Rate (bps)	Switch No.
	6	7
2400	OFF	OFF
4800	ON	OFF
9600	OFF	ON
19200	ON	ON

1200 bps and 38400 bps can also be selected by a command or the memory switch. 9600bps is factory setting.

3.5 Adjusting the Paper Near-end Sensor

Move the paper near-end sensor lever to forward or backward. The position to be set varies in accordance with the paper roll as shown in the following table.

unit: mm

Lever Position	External Diameter of Paper Poll Remainder
1	φ24
2	φ34

CAUTION!

• Paper remainder (outside diameter of roll) differs by the type of paper roll used.
• The external diameter of the paper roll is only for reference.
• In the wall-mount status, you cannot use the paper near-end sensor.

4.1 Setting/Replacing Paper Rolls

1. Press the cover open button down.
2. Open the printer cover.
3. Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straight forward by several cm out of the printer.
4. Close the printer cover until a click can be heard.

Cover open button

WARNING

• When opening the printer cover, take care not to touch the print head or cutter blade. Otherwise, burning or injury of hand may result.

CAUTION!

Always use the specified types of paper roll.
- Confirm that the paper roll is set correctly.
- When the paper is skewed and not extended straightforward from under the cover, open the cover and adjust the paper correctly.
- When closing the cover, press on the both front sides marked or the center of the cover to close it firmly.
- When setting paper, pay attention not to let your fingers get injured by the edge of paper.

4.2 Removing Jammed Paper

1. Turn the printer power off.
2. Open the printer cover. If the cutter blade remains protruded with paper jammed, do not open the printer cover forcibly. Referring to section 4.4, restore the blade to the normal position and then open the cover.
3. Remove the jammed paper including any paper chips remaining. (Also take out the paper roll from the holder.)
4. Turn on the printer. The auto cutter mechanism is initialized and the alarm is cleared.

CAUTION!

• The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

4.3 Cleaning the Print Head

1. Turn the printer power off.
2. Open the printer cover.
3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol.

CAUTION!

• The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

4.4 When the Printer Cover Cannot Be Opened

Cutter lock error may occur with the Auto Cutter due to dropping of foreign object, paper jam, etc. If the cutter blade remains protruded with cutter lock error, the printer cover does not open.

The Auto Cutter can also be restored to the initial position by turning the printer on again or by pressing the FEED button, when the memory SW3-1 is set to OFF.

If the cutter lock error cannot be recovered by the above method, release cutter lock in the following procedure.

1. Turn the printer power off.
2. If a cutter lock error occurs, the printer cover is held unopened. To open the cover, open the cutter gear cover on the front of the printer, turn the cutter gear under the protection sheet in the arrow direction, and return the movable blade to the initial position. (Return the movable blade to the position where the printer cover can open.)
3. Open the printer cover and remove the cause of the cutter lock.
4. Set paper correctly, close the printer cover, and turn the printer power on. (Check to make sure ERROR LED goes off.)

CAUTION!

• Do not touch the printer head by hand just after printing because high temperature remains on it.
• Do not touch the surface of the heating element of the print head by bare hand or by metal.
• Do not touch the blade of the cutter.

4.5 Self-printing

Insert paper into the printer. With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts.

4.6 Hexadecimal Dump Printing

This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur, this function allows checking whether or not the printer is receiving data correctly. Set paper to the printer and keep the paper cover open.

With the FEED button pressed and held, turn the printer power on and then close the paper cover.

The printer prints "HEX dump print mode" followed by the received data printed in hexadecimal numbers and some characters.

CAUTION!

The printer prints "." if there is no characters corresponding to data.
- During hexadecimal dump, functions except some command will be disabled.
- If print data does not cover a line, press the FEED button to print the line.

When you press the FEED button three times consecutively, or you turn the printer power off, or the printer receives a reset signal from the interface, the hexadecimal dump printing is terminated.

Print example

HEX	DUMP	PRINT	MODE
1B	21	00	1B	20	04	41	42	43	44	... . ABCD
45	46	47	48	49	4A	4B	4C	4D	4E	EFGHIJKLMN
4F	50	0D	0A	31	32	33	0D	0A		OP..123..

4.7 Error Indication

Paper-end

Paper empty is detected in two steps: paper-end and paper near-end(factory option). It causes the PAPER LED to light. If paper-end is detected, replace the paper roll.

Cover open error

When the printer cover is opened, Printer cover open is detected and the ERROR LED goes on.

During printing, do not open the printer cover. If you open the printer cover accidentally, the ERROR LED blinks. Confirm the paper and close the cover. Printing resumes automatically.

Head overheat error

When you print dense characters or dark image, the head temperature rises. If the head temperature exceeds a specified level, the printer stops printing operation and waits till the head temperature is lowered. During waiting, the ERROR LED blinks. When the head temperature is lowered, printing resumes automatically.

- Cutter lock error

If the cutter blade stops operating due to paper jam or the like, the ERROR LED blinks.

Remove the cause of the trouble and press the FEED button. If the blade does not move and the cover does not open yet even in the above procedure, follow the procedure in section 4.4 to open the paper cover.

Lighting and blinking status of each error including the above is shown below.

Status	POWER LED	ERROR LED	PAPER LED
Paper-end	Lights	Lights	Lights
Paper near-end	Lights	Turning off	Lights
Cover open error	Lights	Lights	Turning off
Cover open error *1	Lights		Turning off
Cutter lock error	Lights		Turning off
Head overheat error	Lights		Turning off
Memory check error		Turning off	Turning off
Low voltage error	Lights		Turning off
High voltage error	Lights		Turning off
Macro execution wait *2	Lights		Turning off

1: When the printer is printing.
2: The ERROR LED may blink even in the execution of macro function.

5.1 External Views and Dimensions

(Unit: millimeter)

5.2 Manual Setting of Memory Switch

Memory switches can be set manually or by a command.

For manual setting, refer to the next page.

The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.)

Switch No.	Setting	0 (OFF)	1 (ON)
Memory SW1-1	Power ON Info	Valid	Not Send
SW1-2	Buffer Size	4k bytes	45 bytes
SW1-3	Busy Condition	Full/Err	Full
SW1-4	Receive Error	Print "?"	No Print
SW1-5	CR Mode	Ignored	LF
SW1-6	Reserved	Fixed	-
SW1-7	DSR Signal	Invalid	Valid
SW1-8	Reserved	Fixed	-
Memory SW2-1	Reserved	-	Fixed
SW2-2	Auto Cutter	Invalid	Valid
SW2-3	Spool Print	Invalid	Valid
SW2-4	Full Col Print	LineFeed	WaitData
SW2-5	Resume aft PE	Next	Top
SW2-6	Reserved	-	Fixed
SW2-7	Reserved	Fixed	-
SW2-8	PNE Sensor	* Valid	Invalid
Memory SW3-1	Resume Ctrr Err	Valid	Invalid
SW3-2	Reserved	Fixed	-
SW3-3	Reserved	-	Fixed
SW3-4	Reserved	Fixed	-
SW3-5	Reserved	Fixed	-
SW3-6	Reserved	Fixed	-
SW3-7	CBM-270 Mode	Invalid	Valid
* SW3-8	Resume Open Err	Close	Command
Memory SW4-1	Reserved	Fixed	-
SW4-2	Reserved	Fixed	-
SW4-3	Feed&Cut at TOF	Invalid	Valid
SW4-4	Reserved	Fixed	-
SW4-5	Reserved	Fixed	-
SW4-6	Reserved	Fixed	-
SW4-7	Reserved	Fixed	-
SW4-8	Partial Only	Invalid	Valid

*Factory option

Switch No.	Setting	0 (OFF)	1 (ON)
Memory SW5-1	Reserved	-	Fixed
SW5-2	Reserved	Fixed	-
SW5-3	USB Mode	Virtual COM	Printer Class
SW5-4	Reserved	Fixed	-
SW5-5	Reserved	Fixed	-
SW5-6	Reserved	Fixed	-
SW5-7	Clear PNE LED	Auto	Set Paper
SW5-8	Reserved	Fixed	-

Switch No.	Setting	Default	Set Values
Memory SW7-1	Baud Rate	9600 bps	1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2	Data Length	8bits	7bits, 8bits
SW7-3	Stop Bit	1bit	1bit, 2bits
SW7-4	Parity	NONE	NONE, EVEN, ODD
SW7-5	Flow Control	DTR/DSR	DTR/DSR, XON/XOFF
SW7-6	Reserved	-
SW7-7	VCom Protocol	PC Setting	PC Setting, DTR/DSR, XON/XOFF
Memory SW8-1	Reserved	-
SW8-2	Paper Type	1 Color Normal	1 Color Normal, 2 Color Normal
Memory SW9-1	Code Page	PC437	PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/PC864/Thai Code 18
Memory SW9-2	Int' char Set	U.S.A	U.S.A, France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3	Kanji	OFF	ON, OFF
SW9-4	JIS/Shift JIS	JIS	JIS, Shift JIS
Memory SW10-1	Print Density	100%	70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2	Print Speed	Level 9	Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3	Reserved	-
SW10-4	Reserved	-

Manual Setting of Memory Switch (Memory SW)

The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED button, pressing and holding the FEED button, and opening or closing the printer cover.

1. Entering memory switch setting mode.

Set paper to the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover. If the current settings of the memory switch etc. are printed, the printer is now in the memory switch setting mode.

1. Selecting memory switch

When the FEED button is pressed short (within 2 seconds), printing occurs in the order of "Memory SW1" → "Memory SW2" → "Memory SW3" → "Write/Factory Setting" → "Memory SW1" → ....... repeatedly. When the memory switch you want to change is reached, press and hold the FEED button (for more than 2 seconds). The reserved memory switch setting will be skipped and not printed.

1. Selecting each switch item

There are eight setting items for each switch. Press and hold the FEED button for long, the printer goes to the next item and prints the current setting of the item. Repeat pressing and holding till the item you want to change setting is reached.

1. Changing the setting

When the item you want to change is reached, press the FEED button short. The changed set value is printed. (To return to the previous setting press the FEED button short). When you press the FEED button long, the set value is accepted and then the printer goes to the next setting item.

1. Returning to the memory switch select mode

When the setting of the desired content is completed, open the printer cover and then close the printer cover. This allows the printer to print the setting of the changed memory switch.

1. Saving the setting and exiting the memory switch setting mode

Press the FEED button short to move to "Write/Factory Setting". Then press and hold the FEED button. The printer prints the content of new setting and exits the memory switch setting mode to return to the normal standby state.

• Unless saving the setting is executed, the changed setting cannot be enabled.

• Initializing the memory switch

When you want to return the memory switch setting to the initial state, go to "Write/Factory Setting" in the above procedure. Here, open the paper cover and press and hold the FEED button till buzzer sounds. This allows the printer to return to the initial state.

• All the memory switches settings are returned to the factory set values.

5.3 Printing Paper

Use the print paper shown in the following table or the paper with equivalent quality.

Paper Type	Product Name
Recommended thermal paper roll	TF50KS-E2D, TF77KS-EY from Nippon Paper PD160R from Ohji Paper F230AA, PB670 (2-color) from Mitsubishi Paper

(Unit: millimeter)

Paper thickness t (μm)	d	D
60μm≤t≤75μm	φ12	φ18
75μm＜t≤100μm	φ25.4	φ32

CAUTION!

Use the paper with the start of winding to roll core is as shown below.

No fold line is present and paper is along the inner diameter.
No turnup is present.
No pasting to core is present.
- Outer winding (print side out) is used.

FRANÇAIS

PRECAUTIONS GENÉRALES

CITIZEN is a registered trade mark of Citizen Holdings Co., Japan

CITIZEN es unamarca registrada de Citizen Holdings Co.,Japon

Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

Copyright © 2008 by CITIZEN SYSTEMS JAPAN CO., LTD.

PRECAUTIONS DE SECURITE ... OUI DEVRAIENT ETRE OBSERVÉES RIGOUREusement

4.2 Removing Jammed Paper

No. commutateur	Réglage	0 (OFF)	1 (ON)
Memory SW1-1	Power ON Info	Valid	Not Send
SW1-2	Buffer Size	4k bytes	45 bytes
SW1-3	Busy Condition	Full/Err	Full
SW1-4	Receive Error	Print “?”	No Print
SW1-5	CR Mode	Ignored	LF
SW1-6	Reserved	Fixed	-
SW1-7	DSR Signal	Invalid	Valid
SW1-8	Reserved	Fixed	-
Memory SW2-1	Reserved	-	Fixed
SW2-2	Auto Cutter	Invalid	Valid
SW2-3	Spool Print	Invalid	Valid
SW2-4	Full Col Print	LineFeed	WaitData
SW2-5	Resume aft PE	Next	Top
SW2-6	Reserved	-	Fixed
SW2-7	Reserved	Fixed	-
SW2-8	PNE Sensor	* Valid	Invalid
Memory SW3-1	Resume Ctrr Err	Valid	Invalid
SW3-2	Reserved	Fixed	-
SW3-3	Reserved	-	Fixed
SW3-4	Reserved	Fixed	-
SW3-5	Reserved	Fixed	-
SW3-6	Reserved	Fixed	-
SW3-7	CBM-270 Mode	Invalid	Valid
* SW3-8	Resume Open Err	Close	Command
Memory SW4-1	Reserved	Fixed	-
SW4-2	Reserved	Fixed	-
SW4-3	Feed&Cut at TOF	Invalid	Valid
SW4-4	Reserved	Fixed	-
SW4-5	Reserved	Fixed	-
SW4-6	Reserved	Fixed	-
SW4-7	Reserved	Fixed	-
SW4-8	Partial Only	Invalid	Valid

*Option de fabrique

No. commutateur	Réglage	0 (OFF)	1 (ON)
Memory SW5-1	Reserved	-	Fixed
SW5-2	Reserved	Fixed	-
SW5-3	USB Mode	Virtual COM	Printer Class
SW5-4	Reserved	Fixed	-
SW5-5	Reserved	Fixed	-
SW5-6	Reserved	Fixed	-
SW5-7	Clear PNE LED	Auto	Set Paper
SW5-8	Reserved	Fixed	-

No. commutateur	Réglage	Réglage par défaut	Valeurs de réglage
Memory SW7-1	Baud Rate	9600 bps	1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2	Data Length	8bits	7bits, 8bits
SW7-3	Stop Bit	1bit	1bit, 2bits
SW7-4	Parity	NONE	NONE, EVEN, ODD
SW7-5	Flow Control	DTR/DSR	DTR/DSR, XON/XOFF
SW7-6	Reserved	-
SW7-7	VCom Protocol	PC Setting	PC Setting, DTR/DSR, XON/XOFF
Memory SW8-1	Reserved	-
SW8-2	Paper Type	1 Color Normal	1 Color Normal, 2 Color Normal
Memory SW9-1	Code Page	PC437	PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/PC864/Thai Code 18
Memory SW9-2	Int' char Set	U.S.A	U.S.A, France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3	Kanji	OFF	ON, OFF
SW9-4	JIS/Shift JIS	JIS	JIS, Shift JIS
Memory SW10-1	Print Density	100%	70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2	Print Speed	Level 9	Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3	Reserved	-
SW10-4	Reserved	-

Switch-Nr.	Einstellung	0 (AUS)	1 (AN)
Memory SW1-1	Power ON Info	Valid	Not Send
SW1-2	Buffer Size	4k bytes	45 bytes
SW1-3	Busy Condition	Full/Err	Full
SW1-4	Receive Error	Print "?"	No Print
SW1-5	CR Mode	Ignored	LF
SW1-6	Reserved	Fixed	-
SW1-7	DSR Signal	Invalid	Valid
SW1-8	Reserved	Fixed	-
Memory SW2-1	Reserved	-	Fixed
SW2-2	Auto Cutter	Invalid	Valid
SW2-3	Spool Print	Invalid	Valid
SW2-4	Full Col Print	LineFeed	WaitData
SW2-5	Resume aft PE	Next	Top
SW2-6	Reserved	-	Fixed
SW2-7	Reserved	Fixed	-
SW2-8	PNE Sensor	* Valid	Invalid
Memory SW3-1	Resume Ctrr Err	Valid	Invalid
SW3-2	Reserved	Fixed	-
SW3-3	Reserved	-	Fixed
SW3-4	Reserved	Fixed	-
SW3-5	Reserved	Fixed	-
SW3-6	Reserved	Fixed	-
SW3-7	CBM-270 Mode	Invalid	Valid
* SW3-8	Resume Open Err	Close	Command
Memory SW4-1	Reserved	Fixed	-
SW4-2	Reserved	Fixed	-
SW4-3	Feed&Cut at TOF	Invalid	Valid
SW4-4	Reserved	Fixed	-
SW4-5	Reserved	Fixed	-
SW4-6	Reserved	Fixed	-
SW4-7	Reserved	Fixed	-
SW4-8	Partial Only	Invalid	Valid

*Werkseitige Option

Switch-Nr.	Einstellung	0 (AUS)	1 (AN)
Memory SW5-1	Reserved	-	Fixed
SW5-2	Reserved	Fixed	-
SW5-3	USB Mode	Virtual COM	Printer Class
SW5-4	Reserved	Fixed	-
SW5-5	Reserved	Fixed	-
SW5-6	Reserved	Fixed	-
SW5-7	Clear PNE LED	Auto	Set Paper
SW5-8	Reserved	Fixed	-

Switch-Nr.	Einstellung	Vorgabe	Einstellwerte
Memory SW7-1	Baud Rate	9600 bps	1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2	Data Length	8bits	7bits, 8bits
SW7-3	Stop Bit	1bit	1bit, 2bits
SW7-4	Parity	NONE	NONE, EVEN, ODD
SW7-5	Flow Control	DTR/DSR	DTR/DSR, XON/XOFF
SW7-6	Reserved	-
SW7-7	VCom Protocol	PC Setting	PC Setting, DTR/DSR, XON/XOFF
Memory SW8-1	Reserved	-
SW8-2	Paper Type	1 Color Normal	1 Color Normal, 2 Color Normal
Memory SW9-1	Code Page	PC437	PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/PC864/Thai Code 18
Memory SW9-2	Int' char Set	U.S.A	U.S.A, France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3	Kanji	OFF	ON, OFF
SW9-4	JIS/Shift JIS	JIS	JIS, Shift JIS
Memory SW10-1	Print Density	100%	70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2	Print Speed	Level 9	Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3	Reserved	-
SW10-4	Reserved	-

- USB Interface connector

Si collega al cavo d'interfaccia USB.

No. Microinterrutture	Impostazione	0 (OFF)	1 (ON)
Memory SW1-1	Power ON Info	Valid	Not Send
SW1-2	Buffer Size	4k bytes	45 bytes
SW1-3	Busy Condition	Full/Err	Full
SW1-4	Receive Error	Print "?"	No Print
SW1-5	CR Mode	Ignored	LF
SW1-6	Reserved	Fixed	-
SW1-7	DSR Signal	Invalid	Valid
SW1-8	Reserved	Fixed	-
Memory SW2-1	Reserved	-	Fixed
SW2-2	Auto Cutter	Invalid	Valid
SW2-3	Spool Print	Invalid	Valid
SW2-4	Full Col Print	LineFeed	WaitData
SW2-5	Resume aft PE	Next	Top
SW2-6	Reserved	-	Fixed
SW2-7	Reserved	Fixed	-
SW2-8	PNE Sensor	* Valid	Invalid
Memory SW3-1	Resume Ctrr Err	Valid	Invalid
SW3-2	Reserved	Fixed	-
SW3-3	Reserved	-	Fixed
SW3-4	Reserved	Fixed	-
SW3-5	Reserved	Fixed	-
SW3-6	Reserved	Fixed	-
SW3-7	CBM-270 Mode	Invalid	Valid
* SW3-8	Resume Open Err	Close	Command
Memory SW4-1	Reserved	Fixed	-
SW4-2	Reserved	Fixed	-
SW4-3	Feed&Cut at TOF	Invalid	Valid
SW4-4	Reserved	Fixed	-
SW4-5	Reserved	Fixed	-
SW4-6	Reserved	Fixed	-
SW4-7	Reserved	Fixed	-
SW4-8	Partial Only	Invalid	Valid

No. microinterrutto	Regolazione	0 (OFF)	1 (ON)
Memory SW5-1	Reserved	-	Fixed
SW5-2	Reserved	Fixed	-
SW5-3	USB Mode	Virtual COM	Printer Class
SW5-4	Reserved	Fixed	-
SW5-5	Reserved	Fixed	-
SW5-6	Reserved	Fixed	-
SW5-7	Clear PNE LED	Auto	Set Paper
SW5-8	Reserved	Fixed	-

No. microinterruptore	Regolazione	Regolazione implicita	Valori di regolazione
Memory SW7-1	Baud Rate	9600 bps	1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2	Data Length	8bits	7bits, 8bits
SW7-3	Stop Bit	1bit	1bit, 2bits
SW7-4	Parity	NONE	NONE, EVEN, ODD
SW7-5	Flow Control	DTR/DSR	DTR/DSR, XON/XOFF
SW7-6	Reserved	-
SW7-7	VCom Protocol	PC Setting	PC Setting, DTR/DSR, XON/XOFF
Memory SW8-1	Reserved	-
SW8-2	Paper Type	1 Color Normal	1 Color Normal, 2 Color Normal
Memory SW9-1	Code Page	PC437	PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/PC864/Thai Code 18
Memory SW9-2	Int' char Set	U.S.A	U.S.A, France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3	Kanji	OFF	ON, OFF
SW9-4	JIS/Shift JIS	JIS	JIS, Shift JIS
Memory SW10-1	Print Density	100%	70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2	Print Speed	Level 9	Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3	Reserved	-
SW10-4	Reserved	-

No. de Conmutador	Ajuste	0 (OFF)	1 (ON)
Memory SW1-1	Power ON Info	Valid	Not Send
SW1-2	Buffer Size	4k bytes	45 bytes
SW1-3	Busy Condition	Full/Err	Full
SW1-4	Receive Error	Print "?"	No Print
SW1-5	CR Mode	Ignored	LF
SW1-6	Reserved	Fixed	-
SW1-7	DSR Signal	Invalid	Valid
SW1-8	Reserved	Fixed	-
Memory SW2-1	Reserved	-	Fixed
SW2-2	Auto Cutter	Invalid	Valid
SW2-3	Spool Print	Invalid	Valid
SW2-4	Full Col Print	LineFeed	WaitData
SW2-5	Resume aft PE	Next	Top
SW2-6	Reserved	-	Fixed
SW2-7	Reserved	Fixed	-
SW2-8	PNE Sensor	* Valid	Invalid
Memory SW3-1	Resume Ctrr Err	Valid	Invalid
SW3-2	Reserved	Fixed	-
SW3-3	Reserved	-	Fixed
SW3-4	Reserved	Fixed	-
SW3-5	Reserved	Fixed	-
SW3-6	Reserved	Fixed	-
SW3-7	CBM-270 Mode	Invalid	Valid
* SW3-8	Resume Open Err	Close	Command
Memory SW4-1	Reserved	Fixed	-
SW4-2	Reserved	Fixed	-
SW4-3	Feed&Cut at TOF	Invalid	Valid
SW4-4	Reserved	Fixed	-
SW4-5	Reserved	Fixed	-
SW4-6	Reserved	Fixed	-
SW4-7	Reserved	Fixed	-
SW4-8	Partial Only	Invalid	Valid

• Oportun de fabrica

No. de Conmutador	Ajuste	0 (OFF)	1 (ON)
Memory SW5-1	Reserved	-	Fixed
SW5-2	Reserved	Fixed	-
SW5-3	USB Mode	Virtual COM	Printer Class
SW5-4	Reserved	Fixed	-
SW5-5	Reserved	Fixed	-
SW5-6	Reserved	Fixed	-
SW5-7	Clear PNE LED	Auto	Set Paper
SW5-8	Reserved	Fixed	-

No. de Conmutador	Ajuste	Por omission	Valores de Ajuste
Memory SW7-1	Baud Rate	9600 bps	1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2	Data Length	8bits	7bits, 8bits
SW7-3	Stop Bit	1bit	1bit, 2bits
SW7-4	Parity	NONE	NONE, EVEN, ODD
SW7-5	Flow Control	DTR/DSR	DTR/DSR, XON/XOFF
SW7-6	Reserved	-
SW7-7	VCom Protocol	PC Setting	PC Setting, DTR/DSR, XON/XOFF
Memory SW8-1	Reserved	-
SW8-2	Paper Type	1 Color Normal	1 Color Normal, 2 Color Normal
Memory SW9-1	Code Page	PC437	PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/PC864/Thai Code 18
Memory SW9-2	Int' char Set	U.S.A	U.S.A, France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3	Kanji	OFF	ON, OFF
SW9-4	JIS/Shift JIS	JIS	JIS, Shift JIS
Memory SW10-1	Print Density	100%	70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2	Print Speed	Level 9	Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3	Reserved	-
SW10-4	Reserved	-

Ajuste Manual de los "Memory Switches" (Memory SW)

If you want to dispose this product, do not mix with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

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