MIRAGE - Headphones PLANTRONICS - Free user manual and instructions

Product type	Headset
Brand	Plantronics
Model	Mirage
Category	Wired headset
Power source	Batteries (for M12 amplifier) – replace every 6 to 9 months
Weight	Approximately 30 g
Microphone type	Directional microphone for eliminating ambient noise or standard voice tube
Volume control	Variable control dial on M12 or E10 adapter
Secret (Mute) function	Button on adapter to mute the microphone
Quick Disconnect connector	Quick disconnect jack for call hold
Eyeglass adapter	Specific clip to stabilize the headset
Retention clip	Clip to secure cable to clothing
Phone compatibility	Standard modular connector (for Polaris and StarBase models)
Routine maintenance	Monthly cleaning with a damp cloth
Voice tube replacement	Every 6 months for optimal performance
Usage precautions	Do not bend or rotate the boom within 50 mm of the microphone

Frequently Asked Questions - MIRAGE PLANTRONICS

How to adjust the voice tube of the Plantronics Mirage headset?

Hold the headset against your ear, then adjust the voice tube by pivoting it at the metal joint and stretching or shortening it. The end of the tube should be about 2 cm from the corner of your mouth, not placed directly in front of it.

Why can't my callers hear me?

Check that the voice tube is not blocked: remove it and speak directly into the silver tube. If that works, replace the tube. Also ensure the voice tube or directional microphone is correctly positioned (2 cm from the corner of your mouth). If using an M12 or E10 adapter, increase the transmission level.

How to clean the Plantronics Mirage headset?

Clean the headset and cable once a month with a damp cloth. Avoid chemicals. Replace the voice tube every six months to ensure optimal sound quality.

What is the Quick Disconnect connector for?

The Quick Disconnect allows you to put the conversation on hold by quickly disconnecting the headset without removing it from your ear. To use it, grasp the connector as shown in the figure and pull to separate. Reconnect the two halves to resume the call.

How to adjust the listening volume?

If using an M12 or E10 adapter, use the volume control dial. Start at setting 4, then adjust until a comfortable volume is achieved. Without an adapter, the volume is controlled by your phone; refer to its manual.

What to do if the headset is not comfortable?

Check that the earhook is correctly positioned on your ear. Try moving the receiver slightly to find the most comfortable position. If you wear glasses, use the provided eyeglass adapter to stabilize the headset.

How to use the headset with glasses?

Slide the eyeglass clip onto the temple of your glasses, then attach the headset to the clip. For thin metal frames, use the middle tab to adjust the clip.

How to resolve echo or hearing my own voice?

The transmission level may be too high. Reduce the volume on the adapter or phone. Consult your adapter's manual to set the level correctly.

When should the voice tube be replaced?

It is recommended to replace the voice tube every six months to maintain good audio quality. If the sound becomes muffled, replace it even sooner.

How to use the Secret (Mute) button?

Press the Secret button on the adapter to mute the microphone. Your caller will no longer hear you. Press again to restore communication. Without an adapter, this function is handled by the phone.

USER MANUAL MIRAGE PLANTRONICS

Interface Business Park

Bincknoll Lane

Wootton Bassett

Wiltshire

SN48QQ

England

Tel: [phone]

Fax: [phone]

Plantronics Denmark

Anderson Nexo vej 29

2860 Søborg

Denmark

Tel: [phone]

Fax: [phone]

Plantronics B.V.

South Point, Building C

Scorpius 140

2132 LR Hoofddorp

The Netherlands

Tel: (0)0800 PLANTRONICS 08007526876 (NL) 0080075268766 (BE/L

Fax: [phone]

Plantronics France

Plantronics Nordic Region

Oskarsvagen 10

S-702 14 Örebro

Sweden

Tel: [phone]

Fax: [phone]

Plantronics MEEA

Sales Region

262 Regents Park Road

Finchley

London N3 3HN

England

Tel: [phone]

Fax: [phone]

Plantronics Ltd, Interface Business Park, Bincknoll Lane, Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND

www.plantronics.com

PLANTRONICS

User Guide

Brugsanvising

Gebruiksaanwijzing

7 Noise-Cancelling Microphone

Stojannulleringsmikrofon

Noise-Cancelling microfoon

Fig. 1 Before you fit the headset onto your ear, move the receiver out as far as possible.

Place the earhook over your ear and gently press the receiver against your ear so it is ideally positioned for comfort and call clarity.

ADJUSTING THE MOUTH PIECE

Standard Voice Tube Models

Fig. 2 The voice tube is adjustable in 2 ways. First it pivots at the metal ball joint, and secondly the voice tube can be telescoped in and out.

Hold the headset securely against your ear with one hand.

With your other hand, adjust the voice tube so that the tip sits two finger-widths from the corner of your mouth. Your voice will sound clearer if you avoid positioning the voice tube in front of your mouth.

Noise-Cancelling Models

Fig. 3 Carefully shape the boom with both hands as shown. Do not bend or twist the boom within 50mm of the microphone.
Fig. 4 Position the boom so that the microphone sits two finger-widths from the corner of your mouth.

Make sure the front of the microphone faces your mouth. If necessary, carefully rotate the microphone into the proper position. Avoid repeated twisting of the boom.

POLARISTM AND STARBASE ADDITIONAL FEATURES

Polaris and StarBase Headset Models

Fig. 5 The Polaris and StarBase headset models are fitted with a standard modular connector.

To use these models, simply insert the connector into the headset port of a compatible telephone.

VOLUME ADJUSTMENT/MUTE SWITCH

Fig. 6 If you are using an M12 or E10 adapter there is a variable volume control. Start with setting 4, then increase or decrease the setting until you reach a comfortable listening volume.

You can prevent a caller from hearing your voice by pressing the mute switch on the adapter. Voice contact can be retrieved by pressing the switch again.

If you use an adapter please refer to the adapter user guide. If you do not have an adapter these features will be controlled by your telephone system. Please refer to the appropriate user guide.

CLOTHING CLIP

Fig. 7 The clothing clip keeps the headset properly positioned by supporting the weight of the cord. Attach the clothing clip comfortably at chest height, making sure there is enough slack to allow for head movement.

FITTING WITH GLASSES

Fig. 8 If you are wearing glasses you can use the glasses clip to help make the headset feel more stable. Slip the clip onto your glasses and attach the headset to the clip. If you are wearing thinner metal frames, use the middle tab to help hold the clip in place. Then you can attach the headset.

QUICK DISCONNECT

Fig. 9 Some headsets are fitted with a Quick Disconnect connector.

Before you use your headset, join the adapter cable and the Quick Disconnect together.

When you separate the Quick Disconnect, you put the ongoing conversation 'on hold' without removing the headset.

To do this, grasp the Quick Disconnect as shown and pull straight apart. To resume the call, reconnect the two halves.

PROBLEM

Earpiece is uncomfortable

Headset is not fitted correctly. Check that the earhook is properly positioned.

Move the receiver to different positions for ideal comfort.

PROBLEM

Callers cannot hear me

Blocked voice tube. Remove voice tube and speak into silver tube; if you can now be heard, then replace voice tube.

Poor position of voice tube or microphone. Ensure voice tube is positioned correctly (see fig 2).

Ensure noise cancelling microphone is positioned correctly (see fig 4).

Transmit level too low. If you have an M12 or E10 adapter, turn up the transmit volume on the side of the adapter until the caller can hear you. Refer to the adapter user guide.

PROBLEM

I cannot hear callers/sudden loss of sound

Headset is not fitted correctly. Check that the earhook is properly positioned.

Headset not plugged in correctly. Check that the Quick Disconnect™ and other connectors are correctly plugged in.

Receive level too low. Turn up the receive volume control on the adapter.

PROBLEM

Echo on line/hear my own voice

Transmit level too high. Adjust the transmit volume control. Refer to your adapter or telephone equipment user guide for guidance.

Replace voice tube every six months.

Clean the headset and cable with a moist cloth once a month.

If using a M12 amplifier, replace the batteries every six to nine months.

JUSTERING AF ØRESTYKKET

EXTRAFUNKTIONER FÖR POLARISTM

Headsetmodeller Polaris