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MIRAGE - Headphones PLANTRONICS - Free user manual and instructions
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USER MANUAL MIRAGE PLANTRONICS
Plantronics Ltd Interface Business Park Bincknoll Lane Wootton Bassett Wiltshire SN4 8QQ England Tel: + 44 1793 842200 Fax: + 44 1793 848853 Plantronics Denmark Anderson Nexø vej 29 2860 Søborg Denmark Tel: +45 3955 1051 Fax: +45 3955 1052 Plantronics B.V. South Point, Building C Scorpius 140 2132 LR Hoofddorp The Netherlands Tel: (0)0800 PLANTRONICS 0800 7526876 (NL) 00800 75268766 (BE/LUX) Fax: + 31 2356 48015 25/4/01 3:29 pm Plantronics Nordic Region Oskarsvägen 10 S-702 14 Örebro Sweden Tel: + 46 19 121930 Fax: + 46 19 121933 Plantronics MEEA Sales Region 262 Regents Park Road Finchley London N3 3HN England Tel: +44 208 349 3579 Fax: +44 203 346 0038 Plantronics Ltd, Interface Business Park, Bincknoll Lane, Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND Plantronics, the name, logo design and StarBase are Registered Trademarks of Plantronics Inc. Mirage and Quick Disconnect are Trademarks of Plantronics Inc. © Plantronics Inc. All Rights Reserved. Printed in the U.K. 32302-01 Rev D www.plantronics.com DIAGRAM KEY
ADJUSTING THE EARPIECE
Fig. 1 Before you fit the headset onto your ear, move the receiver out as far as possible. Place the earhook over your ear and gently press the receiver against your ear so it is ideally positioned for comfort and call clarity.
ADJUSTING THE MOUTH PIECE
Standard Voice Tube Models Fig. 2 The voice tube is adjustable in 2 ways. First it pivots at the metal ball joint, and secondly the voice tube can be telescoped in and out. Hold the headset securely against your ear with one hand. With your other hand, adjust the voice tube so that the tip sits two finger-widths from the corner of your mouth. Your voice will sound clearer if you avoid positioning the voice tube in front of your mouth. Noise-Cancelling Models Fig. 3 Carefully shape the boom with both hands as shown. Do not bend or twist the boom within 50mm of the microphone. Fig. 4 Position the boom so that the microphone sits two finger-widths from the corner of your mouth. Make sure the front of the microphone faces your mouth. If necessary, carefully rotate the microphone into the proper position. Avoid repeated twisting of the boom.
POLARIS™ AND STARBASE® ADDITIONAL FEATURES
Polaris and StarBase Headset Models Fig. 5 The Polaris and StarBase headset models are fitted with a standard modular connector. To use these models, simply insert the connector into the headset port of a compatible telephone.
VOLUME ADJUSTMENT/MUTE SWITCH
Fig. 6 If you are using an M12 or E10 adapter there is a variable volume control. Start with setting 4, then increase or decrease the setting until you reach a comfortable listening volume. You can prevent a caller from hearing your voice by pressing the mute switch on the adapter. Voice contact can be retrieved by pressing the switch again. If you use an adapter please refer to the adapter user guide. If you do not have an adapter these features will be controlled by your telephone system. Please refer to the appropriate user guide. CLOTHING CLIP Fig. 7 The clothing clip keeps the headset properly positioned by supporting the weight of the cord. Attach the clothing clip comfortably at chest height, making sure there is enough slack to allow for head movement.
FITTING WITH GLASSES
Fig. 8 If you are wearing glasses you can use the glasses clip to help make the headset feel more stable. Slip the clip onto your glasses and attach the headset to the clip. If you are wearing thinner metal frames, use the middle tab to help hold the clip in place. Then you can attach the headset. QUICK DISCONNECT™ Fig. 9 Some headsets are fitted with a Quick Disconnect connector. Before you use your headset, join the adapter cable and the Quick Disconnect together. When you separate the Quick Disconnect, you put the ongoing conversation ‘on hold’ without removing the headset. To do this, grasp the Quick Disconnect as shown and pull straight apart. To resume the call, reconnect the two halves.
TROUBLESHOOTING GUIDE PROBLEM Earpiece is uncomfortable Headset is not fitted correctly. Check that the earhook is properly positioned. Move the receiver to different positions for ideal comfort. PROBLEM Callers cannot hear me Blocked voice tube. Remove voice tube and speak into silver tube; if you can now be heard, then replace voice tube. Poor position of voice tube or microphone. Ensure voice tube is positioned correctly (see fig 2). Ensure noise cancelling microphone is positioned correctly (see fig 4). Transmit level too low. If you have an M12 or E10 adapter, turn up the transmit volume on the side of the adapter until the caller can hear you. Refer to the adapter user guide. PROBLEM I cannot hear callers/sudden loss of sound Headset is not fitted correctly. Check that the earhook is properly positioned. Headset not plugged in correctly. Check that the Quick Disconnect™ and other connectors are correctly plugged in. Receive level too low. Turn up the receive volume control on the adapter. PROBLEM Echo on line/hear my own voice Transmit level too high . Adjust the transmit volume control. Refer to your adapter or telephone equipment user guide for guidance.
MAINTENANCE HINTS FOR OPTIMUM PERFORMANCE
Replace voice tube every six months. Clean the headset and cable with a moist cloth once a month. If using a M12 amplifier, replace the batteries every six to nine months.