Relax - Vacuum Cleaner Vileda - Free user manual and instructions

Product type	Stick vacuum
Brand	Vileda
Model	Relax
Dimensions (L x W x H)	25 x 20 x 115 cm
Weight	2.8 kg
Power supply	Lithium-ion battery 22 V
Battery life	45 min
Charging time	4 h
Battery type	Li-Ion 2500 mAh
Container capacity	0.6 L
Filtration system	Washable HEPA filter
Noise level	78 dB
Suction power	120 Air Watts
Main functions	Eco, standard and turbo modes; removable motorized brush; liquid suction
Included accessories	Long crevice tool, furniture brush, pet hair tool
Maintenance and cleaning	Filter and container washable with water; wipe regularly
Safety	Automatic shut-off in case of overheating
Spare parts and repairability	Repairability index 8.4/10; parts available on manufacturer's website
Cable length (if corded)	Cordless
Color	White and gray

Frequently Asked Questions - Relax Vileda

How to turn on the Vileda Relax vacuum?

To turn on the vacuum, press the button on the handle. Hold it down for 2 seconds to start. A green indicator light turns on.

How long does the battery last?

Battery life is about 45 minutes in eco mode. In turbo mode, it is reduced to about 15 minutes.

How to clean the HEPA filter?

Remove the HEPA filter from the container. Wash it under warm water without detergent. Let it dry completely in the open air for at least 24 hours before reinstalling.

What to do if the vacuum won't turn on?

First check that the battery is charged. Plug in the charger for 4 hours. If the indicator does not light up, contact customer service.

Can I use the vacuum to pick up liquids?

Yes, the liquid suction function is available. Make sure the container is empty and the special filter is in place. Do not vacuum large amounts of liquid.

How to change the motorized brush?

Press the release button on the side of the brush. Pull it out of the handle. Insert the new brush by clipping it in until you hear a click.

Where can I find spare parts for the Relax?

You can order parts on the official Vileda website or from authorized dealers. Check compatibility with your model.

The vacuum makes abnormal noise, what to do?

Clean the container and filter. Check that the brush is not blocked by hair or debris. If the noise persists, stop the device and contact after-sales service.

What is the dust container capacity?

The container has a capacity of 0.6 liters. It is transparent to view the filling level. Empty it regularly to maintain performance.

Can I wash the container?

Yes, the container can be washed with soapy water. Make sure it is completely dry before reinstalling. Do not use abrasive products.

USER MANUAL Relax Vileda

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Owner's Manual · Manuale di istruzioni ed avvertenze · Betriebsanleitung · Manual de instrucciones · Manual de Instruções · Guide de l'utilisateur · Gebruikershandleiding · Oδηγίες Χρήσης · Kullanım Kılavuzu

Dear Owner,

thank you for purchasing your new Vileda Relax Cleaning Robot. After switching the unit on it only takes one press of a button to set the robot to move around your house by itself, picking up particles, dust and hair, even under furniture. Vileda Relax Cleaning Robot works efficiently on all kinds of hard floors and on short-pile carpets. To ensure maximum performance and safety, please take some time to read this manual. Vileda makes your life easier. Enjoy it!

Contents

General Warnings page 3
Part Location page 5
Anatomy page 5
Battery Charging & Recharging page 6
Using the product page 6
Cleaning Modes page 7
Cleaning System page 7
Removing and emptying the dust bin page 8
Cleaning Dust Bin and Filter page 8
Cleaning Main Brushes page 9
Cleaning Vacuum Inlet Cover page 10
Replacing Side Brush page 10
Troubleshooting	page 10
Environmental and product recycling	page 11
Battery Removal	page 11
Technical specification	page 12
Guarantee information	page 12

General warnings

IMPORTANT:

Read all instructions before use. Retain instructions for future reference.

WARNING:

Use the unit only as described in this manual. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury. When using any electrical appliance, basic safety precautions should always be observed, including the following, in order to reduce the risk of fire, electrical shock, leaking batteries or personal injury.

USE RESTRICTIONS:

• Only for indoor use. Do not use outdoors or on balconies.
• Intended for domestic use only.
• Device is not a toy. Do not sit or stand on it. Small Children and pets should be supervised when the robot is cleaning.
• Do not pick up anything that is flammable, burning or smoking.
• Do not use this device to pick up anything wet.
• Do not use on long-pile carpets or on wet floors.
• Before using, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any fragile objects as they may entangle with the cleaning brushes. If the device passes over a power cord and drags it, there is a chance an object could tumble off a table or shelf.

PERSONAL SAFETY:

• The intended use is described in this manual. The use of any accessory or attachment or the performance of any operation with this appliance other than those recommended in this instruction manual may present a risk of personal injury.
• Children must be supervised to ensure they do not play with the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Store in a dry place.
• Store out of reach of children.
• Use only with the attachments recommended by the manufacturer.
• Do not use without the filter in place.
• Keep the product and all accessories away from hot surfaces.
• Do not immerse the appliance in water or other liquid.

ELECTRICAL SAFETY INSTRUCTIONS:

• Never modify the charger in any way.
• The charger has been designed for a specific voltage. Always check that the mains voltage is the same as that stated on the rating plate.
• Only use the charger supplied with the product. Do not attempt to use the charger with any other product nor attempt to charge this product with another charger.
• Before use, check the charger cord for signs of damage or ageing.
• Do not abuse the charger cord; never carry the charger or charger stand by the cord.
• Never pull the charger cord to disconnect from a socket; grasp the charger and pull to disconnect.
• Keep the charger cord away from hot surfaces and sharp edges.
• Do not handle the charger or the unit with wet hands.
• Do not store or charge the unit outdoors.
• Unplug the charger before cleaning.

Product contains electronic parts. DO NOT submerge it or spray it with water. Clean with a dry cloth only.

BATTERY USE AND CARE

• Leaks from battery cells can occur under extreme conditions. If the liquid gets on the skin, wash it immediately with soap and water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes and seek medical attention.
• This product contains NiMH batteries. Do not incinerate batteries or expose to high temperatures, as they may explode.
• When the battery pack is not in use, keep away from other metal objects such as: paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another.
• Shorting the battery terminals may cause fire.
• The battery must be removed from the appliance before it is discarded.
• The battery is to be disposed of safely.
• The appliance must be disconnected from the mains supply when removing the battery.
  • In an emergency situation contact professional help immediately!

SERVICE:

• Before using the machine and after any impact, check for signs of wear or damage and repair as necessary.
• Do not use the appliance if any part is damaged or defective.
• Repairs should be carried out by a service agent or a suitably qualified person in accordance with relevant safety regulations. Repairs by unqualified persons could be dangerous.
• Never modify the appliance in any way as this may increase the risk of personal injury.
• Only use replacement parts or accessories provided or recommended by the manufacturer.

Part location

1. Main Unit
2. Battery Charger
3. Rechargeable Battery Pack (installed)
4. Filter Mesh (extra)
5. Side Brush (extra)
6. Maintenance Brush

Anatomy

Top View

Bottom View

Battery Charging & Recharging

WARNING:

If the battery is damaged in any way do not attempt to recharge it. Contact Vileda service address (see last page).

Charge the battery for 12 hours before first use. After the first use, charging time is about 4-5 hours.

1. Connect the supplied battery charger into the battery charging socket located beside the power switch.
2. Once the battery is fully charged (the indicator will turn off) unplug the charger from the battery charging socket.

Battery autonomy is up to 80 minutes and decreases over time. All light indicators will flash red when battery level is down. Then recharging is needed.

WARNING:

ONLY USE THE CHARGER PROVIDED WITH THE PRODUCT. DO NOT ATTEMPT TO USE THE CHARGER WITH ANY OTHER PRODUCT NOR ATTEMPT TO CHARGE THIS PRODUCT WITH ANOTHER CHARGER AS THIS MAY DAMAGE THE PRODUCT AND THE BATTERY, AND WILL INVALIDATE YOUR GUARANTEE.

To maintain peak performance of the battery it is recommended to charge 12 hours before first use or when used again after a long time.

WARNING:

Only use a replacement battery as supplied by the manufacturer.

Using the Product

Before using, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any fragile objects as they may entangle with the cleaning brushes. If the device passes over a power cord and drags it, there is a chance an object could tumble off a table or shelf.

1. Ensure the battery is charged.
2. Place Vileda Relax Cleaning Robot in the middle of the room.
3. To turn Vileda Relax Cleaning Robot ON press the main power switch.
4. To START Vileda Relax Cleaning Robot, press one of the program buttons to choose the desired cleaning mode (see section "Cleaning Modes").
5. To PAUSE Vileda Relax Cleaning Robot, press one of the program buttons.
6. To RESUME Vileda Relax Cleaning Robot, press one of the program buttons again.
7. To turn Vileda Relax Cleaning Robot OFF, press the main power switch.

IMPORTANT:

For the most efficient cleaning, keep your floors as clear as possible (e.g. temporarily remove wires, rugs, chairs, small objects, ...). With less obstacles, Vileda Relax Cleaning Robot will move faster and clean more efficiently.

Cleaning Modes

Vileda Relax Cleaning Robot uses its robotic intelligence to navigate autonomously around the room and efficiently clean the whole floor, along walls and under furniture.

Vileda Relax Cleaning Robot has 3 cleaning modes:

SHORT (■): robot cleans for 5 minutes. Ideal for spot cleaning in one area.

MEDIUM (■■): robot cleans for 30 minutes. Ideal for mid-sized rooms (up to 25 m²).

LARGE (■■■): robot cleans for at least 60 minutes. Ideal for big rooms (more than 25 m²).

WARNING:

Black or dark coloured types of floors and stairs could reduce the reliability of cliff sensors - Test with your specific floor and stairs before use. Vileda Relax Cleaning Robot uses its robotic intelligence to navigate autonomously around the room and efficiently clean the whole floor, along walls and under furniture.

Cleaning System

1. Side Brush sweeps into corners and along edges.
2. Two Rotating Brushes pick up dirt, hair and particles into the dustbin.
3. Vacuum power picks up the remaining fine dirt.
   Vileda Relax Cleaning Robot works on all hard floors such as wood, parquet, tiles, linoleum and short-pile carpets.

Removing and Emptying the Dust Bin

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1. Turn off the power switch.
2. Press down the dustbin release button and pull out the dustbin as indicated in the illustrations.
3. Empty the dustbin in the trashcan.
4. Reinsert the dustbin and push until you hear a clicking sound.

Cleaning Dust Bin and Filter

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1. Turn the dustbin upside down.
2. Press bottom slightly and take filter mesh out as indicated in the illustrations.
3. Clear the dirt off the filter mesh. Clean with a dry cloth only.
4. Reinsert the filter mesh back to the dustbin.
5. Press slightly until it clips.
6. Reinsert the dustbin in the robot.

To buy new filters, please contact Vileda service address (see last page).

Cleaning Main Brushes

Main brushes do not need to be cleaned after each use. However, regular cleaning is recommended to avoid excessive build up of hair that could damage the robot.

1. Turn off the power switch and put the robot on a flat surface with its bottom up.
2. Remove the brush retainer by pushing on the flap.

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1. Take out the main brush and the rubber brush as shown in the illustration.
2. Remove all hairs and dirt from both brushes. Plus, clean brush chamber.
3. Wipe out dirt on the shaft and bearing of the brush.

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B

1. Place brushes back into the slot.
2. Put the brushes retainer back and push until you hear a clicking sound.

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Cleaning Vacuum Inlet Cover

1. Turn off the power switch and turn the robot upside down.
2. Remove vacuum inlet cover as shown in the illustration.

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1. Clean vacuum inlet cover and the fan mechanism to ensure good ventilation.
2. Reinsert the vacuum inlet cover by carefully guiding the hinge tabs back into the holes.

Replacing Side Brush

1. Use a cross-head screwdriver to remove side brush cover and side brush.
2. Insert new side brush and put the cover back.
3. Retighten the screws.

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Troubleshooting

Problem Possible reason Possible solution
Robot does not detect cliffs. • Cliff sensors are dirty. • Wipe away dust from sensors with a dry cloth.
Robot stops during cleaning and all light indicators flash alternately red and green.	• Main brushes are dirty.• Main brushes are jammed.	• Clean main brushes and restart.• Remove jam and restart.
Robot stops and all light indicators flash red.	• Low battery. • Recharge batteries.
Robot only moves in circles in the same position.	• One wheel is blocked. • Remove hairs and dirt from wheels.

Problem Possible reason Possible solution
Battery does not recharge. • Battery is not installed correctly.• Charger is not plugged in correctly.	• Reinstall battery by pushing until you hear a clicking sound.• Check that charger is plugged in correctly to the outlet and to the robot.

For further help, technical advice, or to order spare or replacement parts contact Vlieda (address see last page).

Environmental and Product Recycling

The Vileda Cleaning Robot fulfils the EU directive 2002/96/CE, covering Electrical and electronic appliances and the management of its disposal.

The packaging material is entirely recyclable, and marked with the recycling symbol. Follow local regulations for scrapping. Keep the packaging materials (plastic bags, polystyrene parts, etc.) out of children's reach, as they are potentially dangerous.

When the product has reached the end of its life please do not dispose of it with general household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

The symbol identifies the Vileda Relax Cleaning Robot as a product submitted to the regime of selective electrical appliance recycling collection.

The product contains a NiMH battery which should not be disposed of with general household waste. Call, or deposit the battery in an official collection point for its recycling.

Batteries can be detrimental for the environment and can explode if they are exposed to high temperatures. The violation of these precautions could cause fire and / or serious injuries.

For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Battery Removal

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1. Turn off the power switch and turn the robot upside down.
2. Push both flaps inwards and pull up until battery pack comes out.
3. Reinstall battery by pushing until you hear a clicking sound.

WARNING: NEVER touch both metal battery terminals at the same time with any metal objects as this will short circuit the battery and may create sparks that can cause small burns.

Technical Specification

Battery type 14.4V DC, 1700 mAh NiMH
Charging time 4-5 hours
Charging period for fully discharged battery 12 hours
Charger output 24 V DC
Charger input 100-240 V AC
Unit Average Power 23 W
Dust Capacity 0.25 l
Unit Size 34x8.7 cm

Vileda Product Guarantee

A. SCOPE

1. By this Guarantee, Vileda guarantees the product to be free from defects in materials and workmanship at the date of original purchase for a period of two years from that date. The Vileda company that provides and will honour this Guarantee is designated in this Guarantee or accompanying leaflets or can be found on our website www.vileda.com.

2. If within the guarantee period the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Vileda or an authorized service network member in the Guarantee Area will, without charge for labour or parts, repair or (at Vileda's discretion) replace the product or its defective parts subject to the terms and limitations below. Vileda may replace defective products or parts with new or refurbished products or parts. All products and parts replaced become the property of Vileda.

3. This guarantee does not cover:

a) periodic maintenance and repair or parts replacement due to wear and tear;
b) consumables (components that are expected to require periodic replacement during the lifetime of a product such as batteries or dirt filters);
c) damage or defects caused by use, operation or treatment of the product inconsistent with normal personal or domestic use; and
d) damage or changes to the product as a result of

I. misuse, including:

• treatment resulting in physical, cosmetic or surface damage or changes to the product;
• failure to install or use the product for its normal purpose or in accordance with Vileda instructions on installation or use;
• failure to maintain the product in accordance with Vileda instructions on proper maintenance;
• installation or use of the product in a manner inconsistent with the technical or safety laws or standards in the country where it is installed or used;

II. use of the product with accessories, peripheral equipment and other products of a type, condition and standard other than prescribed by Vileda;

III. repair or attempted repair by persons who are not Vileda or authorized service network members;
IV. accidents, fire, liquids, chemicals, other substances, flooding, vibrations, excessive heat, improper ventilation, power surges, excess or incorrect supply or input voltage, radiation, electrostatic discharges including lighting, other external forces and impacts.

B. TERMS

1. Guarantee services will be provided only if the original invoice or sales receipt (indicating the date of purchase, model name and dealer's name) is presented with the defective product within the guarantee period. Vileda may refuse free-of-charge guarantee service if these documents are not presented or if they are incomplete or illegible. This Guarantee will not apply if the model name or serial number on the product has been altered, deleted, removed or made illegible.

2. This Guarantee does not cover transport costs and risks associated with transport of your product to and from Vileda.

3. We would like to inform you that the diagnostic fee of your product shall be paid by you if the diagnosis of your product proves that you will not be entitled to a repair under this guarantee (for whatever reason) to rectify the defect or your product is working properly and no hardware fault could be diagnosed.

C. EXCLUSIONS AND LIMITATIONS

1. Except as stated above, Vileda makes no guarantee (express, implied, statutory or otherwise) regarding product quality, performance, accuracy, reliability, fitness for a particular purpose, or otherwise.
2. Vileda is not liable for any loss or damage relating to products, this Guarantee or otherwise, including loss of profits, revenue, indirect, incidental or consequential loss or damage.
3. Where applicable law prohibits or limits these liability exclusions, Vileda excludes or limits its liability only to the maximum extent permitted by applicable law. For example, some countries prohibit the exclusion or limitation of damages resulting from negligence, gross negligence, willful misconduct, deceit and similar acts. Vileda's liability under this guarantee will in no case exceed the price paid for the product, but if applicable law permits only higher liability limitations, the higher limitations apply.

D. YOUR LEGAL RIGHTS RESERVED

Consumers have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This guarantee does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the person from whom you purchased the product. You may assert any rights you have at your sole discretion.

E. YOUR GUARANTOR

The Guarantee for this product is provided and will be honoured by Freudenberg Household Products, Vileda House, 2 Chichester Street, Rochdale, Lancashire, OL16 2AX. www.vileda.com Tel: [phone].

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Problemlösungen

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Pol. Ind. "Can Volart"

E-08150 Parets del Vallés (Barcelona)

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Dépannage

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Afdekking vacuümingang

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Problemen oplossen

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Avenue André Ernst, 3b

4800 Verviers

Belgique/België

www.vileda.be

www.vileda.nl

Αγαπητέ ιδιοκτήτη,

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Sorun Giderme

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