240Q - Server AXIS - Free user manual and instructions

Product type	Network video server (4 channels)
Brand	Axis
Model	240Q
Dimensions (W x H x D)	440 x 44 x 220 mm (1U rack format)
Weight	2.5 kg
Power supply	12 V DC, 15 W (power adapter included)
Power consumption	15 W maximum
Operating temperature	0 to 45 °C
Relative humidity	10 to 85 % (non-condensing)
Main functions	MPEG-4 and MJPEG video encoding, motion detection, alarm inputs/outputs, real-time streaming
Video inputs	4 BNC inputs for analog cameras
Encoding resolution	Up to 704 x 576 (4CIF) at 30 fps
Network interface	Ethernet 10/100 Base-T, RJ45
Supported protocols	HTTP, TCP/IP, UDP, RTSP, FTP, SMTP, Bonjour
Security	Password protection, HTTPS authentication, IP address filtering
Maintenance and cleaning	Regular dusting with a soft dry cloth; do not use solvents
Spare parts and repairability	Power supply and fan replaceable; other components not user-serviceable
Included accessories	Power adapter, Ethernet cable, rack mount kit, quick installation guide
Certifications	CE, FCC, RoHS

Frequently Asked Questions - 240Q AXIS

How to connect analog cameras to the Axis 240Q?

Connect each analog camera to one of the 4 BNC inputs on the back of the device. Make sure cameras are powered separately if they are not PoC.

What is the default IP address of the Axis 240Q?

The default IP address is 192.168.0.90. You can change it via the AXIS IP Utility software or web browser.

How to reset the Axis 240Q to factory settings?

Press and hold the reset button on the back for about 15 seconds until the LED indicator blinks orange. The device will reboot with default settings.

Can I use the Axis 240Q without a network connection?

No, the device requires an Ethernet connection to operate. It can be configured on a local network or connected to the Internet.

What video formats are supported?

The Axis 240Q supports encoding in MPEG-4 and MJPEG. You can choose the format and resolution via the web interface.

How to configure motion detection?

Access the device's web interface, go to 'Motion Detection', define a sensitive area and threshold. You can associate an action like sending an email.

What to do if the image does not display?

Check that the camera is properly connected and powered. Ensure the video format (PAL/NTSC) is appropriate. Restart the device if necessary.

How to update the firmware of the Axis 240Q?

Download the latest firmware from the Axis website. In the web interface, go to 'Administration' then 'Firmware update' and select the downloaded file.

Can the Axis 240Q be rack-mounted?

Yes, it is designed for 19-inch rack mount (1U). A mounting kit is included in the box.

Can I record video to a NAS?

Yes, the Axis 240Q supports network storage via FTP, SFTP and iSCSI. Configure the destination path in the storage settings.

USER MANUAL 240Q AXIS

Axis Video Server Installation Guide

Axis Video Server Installation Guide

This installation guide provides instructions for installing an Axis Video Server on your network. These instructions apply to the models listed below. For all other aspects of using the product, please see the product User's Manual, available on the CD included in this package, or from www.axis.com

Installation steps

Follow these steps to install the Axis Video Server on your local network (LAN):

1. Check the package contents against the list below.
2. Connect the Axis Video Server. See page 6.
3. Set an IP address. See page 7 for information on the available methods.
4. Set the password. See page 11.

Package contents

Item Description
Axis Video Server models AXIS 240Q	AXIS 241SAXIS 241QAXIS 241QAAXIS 242S IVAXIS 243SA
Power adapter models Type PS-K, country-specificType PS-E (AXIS 242S IV), country-specific
Mounting kit For wall or rack mounting
Terminal block connector	12-pin connector block for connecting external devices to the I/O terminal connector
CD	Axis Network Video Product CD, including installation tools and other software, product documentation
Printed Materials Axis Video Server Installation Guide (this document)Axis Warranty Document

Mounting

The Axis Video Server is supplied with a mounting kit for wall or rack mounting. The mounting brackets can be positioned for mounting the video server on a vertical surface or in a rack (4U). Follow the instructions below to attach the brackets to the video server:

Overview

Front panel - AXIS 240Q/AXIS 241Q/AXIS 241QA

Front panel - AXIS 242S IV

Front panel - AXIS 241S/AXIS 243SA

Rear panel - all models

Connections

1. Connect the Axis Video Server to your network using a standard network cable.
2. Connect the video output of your camera(s) to the Axis Video Server, using a standard 75 Ohm coaxial video cable with BNC connectors.
3. Connect power, using the supplied power adapter, or via the terminal connector on the rear panel (see the User's Manual for more information).
4. An active speaker and a microphone can be connected to the AXIS 241QA/AXIS 243SA to provide two-way audio.

Notes: • Use an RCA-to-BNC adapter if your camera has a standard phono-type (RCA) connector.

• Y/C video can be connected directly to the AXIS 242S IV, via the S-Video connector.
• To connect Y/C video to the AXIS 241S/AXIS 243SA, use a Y/C to BNC adapter cable (not supplied). See the AXIS Video Server User's Manual for more information.
  • The Line In & Mic In connectors on the AXIS 242S IV are used for audio analysis only.

Setting the IP address

The Axis Video Server is designed for use on an Ethernet network and must be assigned an IP address to make it accessible.

AXIS IP Utility

AXIS IP Utility is the recommended method for setting an IP address in Windows. This free application can be used on networks with or without a DHCP server. See page 8 for more information.

All installation methods

This table shows all of the available methods for setting or discovering the IP address. Select a method from the left-hand column and check the requirements for it to the right.

Installation methods\Requirements	DHCP Server in network	Install on same network segment	Internet connection with no HTTP proxy	Operating system
AXIS IP Utility (recommended method)See page 8	Optional Required	Windows
UPnPTMSee page 9	Optional Required	Windows		(ME or XP)
ARP/PingSee page 9		Required All		operatingsystems
AXIS Internet Dynamic DNS ServiceSee page 10	Recommended Required	All		operatingsystems
View DHCP server admin pages for IP address(See note below)	Required All			operatingsystems

Notes: • UPnP™ and DHCP are both enabled by default.
- The Axis Video Server has the default IP address 192.168.0.90
- To view the admin pages for the DHCP server, please see the server's own documentation. You may need to contact your network administrator.
- If setting the IP address fails, check that there is no firewall blocking the operation.
- If you would like to use a language other than English for the web interface of your Axis camera, it can be downloaded from www.axis.com/techsup/. See "The AXIS Internet Dynamic DNS Service" on page 10.

Notes: • UPnP™ and DHCP are both enabled by default.
- The Axis Video Server has the default IP address 192.168.0.90
- To view the admin pages for the DHCP server, please see the server's own documentation. You may need to contact your network administrator.
- If setting the IP address fails, check that there is no firewall blocking the operation.
- If you would like to use a language other than English for the web interface of your Axis camera, it can be downloaded from www.axis.com/techsup/. See "The AXIS Internet Dynamic DNS Service" on page 10.

AXIS IP Utility

AXIS IP Utility is a free Windows application that discovers and displays Axis devices on your network.

The application can also be used to manually set a static IP address.

Note that you must install the Axis Video Server on the same network segment (physical subnet) as the computer running AXIS IP Utility.

AXIS IP Utility is available on the CD supplied with this product, or it can be downloaded from www.axis.com/techsup

Automatic discovery

1. Check that the Axis Video Server is connected to the network and that power has been applied.
2. Start AXIS IP Utility. When the Axis Video Server appears in the window, double-click it to open the unit's home page.
3. See page 11 for instructions on how to set the password.

Set the IP address manually

1. Acquire an unused IP address on the same network segment your computer is connected to.

2. Click the button (Set IP address using serial number) and enter the serial number and IP address for the Axis Video Server.

3. Click the Set IP button and then restart the Axis Video Server.

4. Click View Home Page to access the Axis Video Server's web pages.

5. See page 11 for instructions on how to set the password.

Note:

AXIS IP Utility can be used to change a dynamically set IP address to a static one.

UPnP ^TM

UPnP™ functionality is enabled by default in the Axis Video Server. If also enabled on your computer (Windows ME or XP), the video server will automatically be detected and a new icon will be added to “My Network Places.” Click this icon to access the Axis Video Server.

See also page 11 for instructions on how to set the password.

Note:

To install the UPnP™ service on your computer, open the Control Panel from the Start Menu and select Add/Remove Programs. Select Add/Remove Windows Components and open the Networking Services section. Click Details and then select UPnP as the service to add.

UPnP ^™ is a certification mark of the UPnP ^™ Implementers Corporation.

Manual Installation with ARP/Ping

1. Acquire an unused IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the underside label (see page 5).
3. Open a Command Prompt on your computer. As appropriate for your operating system, enter the following commands:

Windows syntax: Windows example:
arp -s <IP Address> <Serial Number> ping -l 408 -t <IP Address>	arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax:	UNIX/Linux/Mac example:
arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address>	arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

1. Check that the network cable is connected. Start/restart the Axis Video Server by disconnecting and reconnecting power, which must be done within 2 minutes of entering the ARP command.
2. Close the Command prompt when you see 'Reply from 192.168.0.125: ...' or similar.
3. Start your browser, type in http:// in the Location/Address field and press Enter on your keyboard.
4. See page 11 for instructions on how to set the password.

Notes: • To open a command prompt in Windows: from the Start menu, select Run... and type cmd (or command in Windows 98/ME). Click OK.

- To use the ARP command on a Mac OS X, use the Terminal utility, which is found under Application > Utilities.

The AXIS Internet Dynamic DNS Service

The AXIS Internet Dynamic DNS Service is a free service provided by Axis, which allows you to quickly and simply install your Axis Video Server, which then receives a static name (DNS name) and a dynamic IP address. More information about the AXIS Internet Dynamic DNS Service is available at www.axiscam.net

To perform this procedure, your network should have an Internet connection with no HTTP proxy, and IP addresses should preferably be assigned via DHCP.

Follow these instructions:

1. After making the connections for network and power, wait for the Status indicator to show a steady green.
2. Press the Control button once. The Status indicator flashes green while it connects to the AXIS Internet Dynamic DNS Service.
3. Wait for the Status indicator to go back to showing a steady green.
4. To complete the installation, now visit www.axiscam.net from an Internet connected computer. This must be done within 60 minutes of pressing the Control button.
5. Follow the on-screen instructions provided by the AXIS Internet Dynamic DNS Service. You will need the product's serial number to complete the installation. See page 5. See also page 11 for instructions on how to set the password.

Important!

Please note that this procedure will send the Axis Video Server's IP address, firmware version, product type, HTTP port and serial number to the AXIS Internet Dynamic DNS Service. No personal information is transferred.

To remove the DNS name and unregister from this service, open the Setup pages in the Axis Video Server, click System Options > Network > TCP/IP > Basic, click the Settings button for the AXIS Internet Dynamic DNS Service and finally, click the Remove button.

Setting the Password

1. When accessing the Axis Video Server for the first time, the 'Configure Root Password' dialog will be displayed on the screen.
2. Enter a password and then re-enter it, to confirm the spelling. Click OK.
3. The 'Enter Network Password' dialog will appear. Enter the User name: root

Note: The default administrator user name root is permanent and cannot be deleted.

1. Enter the password as set in step 2 above, and click OK. If the password is lost, the Axis Video Server must be reset to the factory default settings. See page 12.
2. If required, click Yes to install AMC (AXIS Media Control), to allow viewing of the video stream in your browser. You will need administrator rights on the computer to do this.
3. The Live View page of the Axis Video Server is displayed, complete with links to the Setup tools, which allow you to customize the camera to your specific needs.

Accessing the Axis Video Server from the Internet

Once installed, your Axis Video Server is accessible on your local network (LAN). To access the video server from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port. Please refer to the documentation for your router for further instructions.

For more information on this and other topics, please visit the Axis Support Web at www.axis.com/techsup

Resetting to the Factory Default Settings

This will reset all parameters, including the IP address, to the Factory Default settings:

1. Disconnect power from the Axis Video Server.
2. Press and hold the Control button and reconnect power.
3. Keep the button pressed until the Status Indicator displays yellow (this may take up to 15 seconds), then release the button.
4. When the Status indicator displays green (which can take up to 1 minute) the Axis Video Server is reset to the factory default settings.
5. Re-install the Axis Video Server using one of the methods described in this document.

More information

For more information, please see the Axis Video Server User's Manual, which is available on the CD included in this package. Updated versions can be obtained from www.axis.com

Application AXIS IP Utility

Application AXIS IP Utility

AXIS Internet Dynamic DNS Service

Close-up of a mechanical component with metallic cylindrical ports and mounting brackets (no visible text or symbols)

Close-up of a mechanical device with a black bracket and an arrow pointing to it, no visible text or symbols.

Alternativa A

Exterior view of a metallic industrial device with multiple connectors and mounting brackets (no visible text or symbols)

Cenni generali

Pannello anteriore - AXIS 240Q/AXIS 241Q/AXIS 241QA

Close-up of a mechanical component with metallic fittings and mounting holes (no visible text or symbols)

Exterior view of a metallic industrial device with multiple connectors and mounting brackets (no visible text or symbols)

Generalidades

Panel frontal - AXIS 240Q/AXIS 241Q/AXIS 241QA

AXIS Video Server Installation Guide v1.3 February 2007

Copyright © Axis Communications AB, 2005-2007 Part No. 28586