Q: How to activate and deactivate the child lock function on the NOVY Multi zone 1790 cooktop?

Control panel lock on the NOVY Multi zone 1790 secures the control panel to prevent accidental changes, especially during cleaning of the glass. This function locks the entire control panel, except for the power button [0/I], which remains accessible at all times. To activate the lock: Turn on the cooktop by pressing the [0/I] button. The display will show [0] or [H]. Simultaneously press the [P] and [0] buttons on the right zone. No change will appear on the screen. Press the [0] button again. The [L] indicator will appear on the displays of the right zone, confirming that the lock is activated and the control panel is now locked. To deactivate the lock: Turn on the cooktop by pressing [0/I]. The display will then show [L], indicating that the lock is active. Within 5 seconds of turning it on, simultaneously press [P] and [L] on the right zone. The display will show [0], confirming the start of the unlocking process. Press the [P] button. The displays will turn off and the control panel will be fully accessible again. This function is particularly useful when you have children near the stove or when you need to clean the control panel without risking an accidental change of settings. As soon as you turn off the cooktop, you can turn it back on and reactivate the lock if necessary. If the lock is active and you cannot find the correct sequence to deactivate it, make sure to count the exact 5 seconds after turning on the cooktop.

Question 1

How to replace the control buttons of the NOVY Agora 7150 hood?

Accepted Answer

The manual does not contain instructions for replacing the control buttons of this hood. The NOVY Agora 7150 features touch electronic controls that are not designed to be replaced by the user.

If your touch buttons are no longer working, please contact NOVY technical service:

France: 03.20.94.06.62
Belgium: 056/36.51.02
Germany: 0511.54.20.771

They will be able to assess whether it is a contact issue or if a replacement of the control panel is necessary.

Question 2

The Pureline Pro Compact 6910 hood won't turn on and the remote control is unresponsive - how to troubleshoot?

Accepted Answer

If your hood won't turn on and the remote control is unresponsive, here are the checks to perform in order:

Priority Checks

Power Supply: Check that the 230V ~ 50Hz socket is properly connected. Test with another device to confirm that the socket works. If the circuit breaker has tripped, reset it.
Display: Look for any indicator light or display lit on the hood itself. A total absence of signal indicates a power issue.
Remote Control: Replace the batteries in the remote control with new ones. An unresponsive remote is often due to worn or improperly installed batteries.
Direct Buttons: Look for the physical control buttons on the hood. Try turning it on directly without the remote to isolate the problem (direct control vs remote control).

If the hood responds to direct buttons but not to the remote control

The problem is likely with the pairing of the remote control. Refer to the complete user documentation (user guide) for the pairing or reset procedure for the remote control.

If nothing works

The notice available here is an installation manual. For complete troubleshooting and operation procedures for the remote control, you need to consult the full user guide (user manual), which contains detailed reset and diagnostic procedures.

Contact NOVY customer service mentioning your specific model 6910 v06 - they can send you the full user guide and help you identify if it's a configuration issue or a hardware defect.

Question 3

After a power outage, a flashing green light appears and the hood does not turn on - neither suction nor lighting. What should I do?

Accepted Answer

After a power outage, the NOVY Pureline Pro Compact 6912 hood must be reset to function properly.

How to reset your hood after a power outage

The flashing green light you observe indicates that the hood is waiting to be reset. Here’s what to do:

Completely cut off the power supply to the hood via the circuit breaker or by unplugging the wall socket
Wait 30 to 60 seconds to allow the device to reset
Reconnect the power supply
Turn on the hood normally: the flashing green light should go out and the device should operate (suction and lighting)

The flashing green light cannot be turned off manually - it is an indicator light of the device that will turn off once the reset is complete.

If the problem persists

If after this reset the hood still does not turn on:

Check that the main circuit breaker of your installation is not tripped
Check the electrical connection and fuses of your power circuit
Consult the warranty booklet provided with your device for NOVY after-sales service

Question 4

How to install or replace the LEDs on the NOVY Fusion Pro 8770 hood?

Accepted Answer

The manual for your NOVY Fusion Pro 8770 hood does not provide instructions for user replacement of the LEDs. The integrated LEDs in this hood are generally service components that are not designed to be replaced by the end user.

If the lighting is not functioning properly: before attempting to replace the LEDs, first check that the device is properly powered and that you are pressing the lighting button (button 4 on the control panel). The LED lighting operates independently of the motor and can be turned on even when the hood is off.

Important safety points: If you wish to access the inside of the hood for any intervention, always disconnect the device from the power supply to avoid any risk of electric shock. Allow the lighting to cool down sufficiently before any operation.

For replacement or repair: According to the official manual of the NOVY Fusion Pro 8770, in case of failure or for interventions on internal components such as the LED lighting, it is recommended to contact the authorized NOVY after-sales service. You can access the list of services via www.novy.com/contact by selecting your country. To facilitate the intervention, the service will need the reference of your device, which you will find on the nameplate inside the hood (visible by removing the grease filter).

Replacing the LEDs by a certified technician ensures that the operation is performed correctly and that your hood maintains its optimal lighting performance and compliance with safety standards.

Question 5

How to activate and deactivate the child lock function on the NOVY Multi zone 1790 cooktop?

Accepted Answer

Control panel lock on the NOVY Multi zone 1790 secures the control panel to prevent accidental changes, especially during cleaning of the glass. This function locks the entire control panel, except for the power button [0/I], which remains accessible at all times.

To activate the lock:

Turn on the cooktop by pressing the [0/I] button. The display will show [0] or [H].
Simultaneously press the [P] and [0] buttons on the right zone. No change will appear on the screen.
Press the [0] button again. The [L] indicator will appear on the displays of the right zone, confirming that the lock is activated and the control panel is now locked.

To deactivate the lock:

Turn on the cooktop by pressing [0/I]. The display will then show [L], indicating that the lock is active.
Within 5 seconds of turning it on, simultaneously press [P] and [L] on the right zone. The display will show [0], confirming the start of the unlocking process.
Press the [P] button. The displays will turn off and the control panel will be fully accessible again.

This function is particularly useful when you have children near the stove or when you need to clean the control panel without risking an accidental change of settings. As soon as you turn off the cooktop, you can turn it back on and reactivate the lock if necessary. If the lock is active and you cannot find the correct sequence to deactivate it, make sure to count the exact 5 seconds after turning on the cooktop.

Question 6

How do I turn off the light of the NOVY Salsa 6510 hood?

Accepted Answer

To turn off the light of your NOVY Salsa 6510 hood, follow these simple steps:

Locate the button or switch dedicated to the lighting on the control panel of the hood.
Press this button to cut the power to the light.

If the light does not turn off, check that the hood is properly powered and that the button is functioning normally. If the problem persists, it may be necessary to contact customer service or a specialized technician.

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