Question 1

How to clean the rollers of the KYOCERA TASKALFA 3252CI multifunction printer?

Accepted Answer

To maintain print quality and avoid paper jams, it is important to regularly clean the rollers of your KYOCERA TASKALFA 3252CI multifunction printer. Here’s how to do it safely:

Steps to clean the rollers

Turn off and unplug the printer: Ensure that the device is completely turned off and unplugged to avoid any electrical risk.
Access the rollers: Open the cover or access panels according to your model's manual to reach the feed rollers. You may need to remove the paper tray or other removable components.
Prepare a soft cloth: Use a lint-free cloth slightly dampened with warm water or a mild cleaner specifically designed for electronic devices. Avoid solvents or harsh chemicals.
Clean the rollers: Gently wipe each roller with the cloth in a circular motion to remove dust, paper residue, and dirt. Be careful not to damage the rollers.
Let dry: Wait for the rollers to be completely dry before closing the printer.
Reassemble the parts: Replace all removed components back to their original position.
Test the printer: Turn the device back on and perform a test print to ensure that the rollers are functioning properly and that the paper is feeding correctly.

Regular cleaning of the rollers helps extend the life of your printer and ensures uninterrupted printing.

Question 2

How to resolve an issue with the bypass tray on the KYOCERA TASKALFA 3252CI printer?

Accepted Answer

The MF (multipurpose feeder) tray of your KYOCERA TASKALFA 3252CI printer allows you to print on special media or different sizes. If you encounter an issue with this tray, follow the steps below to resolve it.

1. Check the paper and the capacity of the MF tray

The MF tray supports a limited capacity depending on the type of paper: 150 sheets for standard A4 paper (80 g/m²), 50 sheets for B4 size paper or larger, and only 10 sheets for transparencies, envelopes, or coated paper. Do not exceed these capacities.
Ensure that the paper used is neither curled nor bent. If the paper is curled, straighten it before loading.
If there is paper from a previous job left in the tray, remove it completely before adding new paper.
After removing new paper from the packaging, fan it before loading it into the tray.

2. Correctly loading paper into the MF tray

Open the MF tray located on the side of the machine.
Set the MF tray size according to the paper you wish to use (sizes are indicated on the tray).
Load the paper with the print side facing down. Insert the paper into the tray along the guides until it locks in place.
Adjust the paper width guides: if there is a gap between the paper and the guides, adjust the guides to be in contact with the paper to avoid skewed feeding and paper jams.
Ensure that the loaded paper does not exceed the maximum loading limits of the tray.

3. Configuration via the control panel

Once the paper is loaded, access the machine menu: System Menu/Counters > Store/Tray Settings > MF Tray Adjustment.
Select the format and type of paper corresponding to what you have loaded.
If you are using thick paper (106 g/m² or more), set the media type to Thick and specify the exact weight of the paper used.
For transparencies, make sure to select the

Question 3

How to fix a misaligned printing issue with the KYOCERA TASKALFA 3252CI printer?

Accepted Answer

If your prints with the KYOCERA TASKALFA 3252CI are misaligned, the issue usually comes from the paper loading, paper tray settings, or printer driver parameters. Here’s how to fix this problem step by step.

Step 1: Check the paper loading in the tray
Make sure the paper is correctly inserted into the feed tray without any offset. To do this, remove the paper from the tray, then reload it properly. Position the paper guides in direct contact with the edges of the paper, leaving no space. If you are using the multi-purpose tray (MP tray), adjust the guides to ensure they are in contact with the paper to be printed. A poorly adjusted guide can cause misalignment during feeding.

Step 2: Check the paper tray settings in the system
Access the printer menu via the touchscreen. Select System > Store/MP tray settings and verify that the paper size and media type exactly match what is actually loaded in the tray (A4, A3, etc.). Incorrect paper size configuration can lead to printing misalignment. For the MP tray or side feeder, also confirm that the paper type is correctly set.

Step 3: Adjust the print settings in the driver
Open the document to be printed and go to File > Print. Select KYOCERA TASKALFA 3252CI as the printer, then click on Properties or Preferences. In the Layout tab, set the margins to zero or a minimal value to avoid software misalignment. Check that the automatic centering option is disabled if it adds to your document.

Step 4: Disable automatic scaling adjustment
Still in the driver properties, look for the print scaling option. Set it to 100% and disable any automatic page fitting or resizing. These options can cause an imperceptible but visible misalignment during printing due to document resizing.

Step 5: Test with print preview
Use the Print Preview function in your software to visually check that the content is centered on the page before printing. Adjust the settings if necessary and perform a test print with a single sheet to evaluate the result.

If the problem persists after these adjustments, it may be a mechanical or sensor issue with the machine. You can also try a test print directly from the printer's control panel to eliminate software variables. If the problem continues, contact KYOCERA technical support for specialized assistance.

Question 4

How to print in 10x15 cm format with the KYOCERA TASKALFA 3252CI multifunction printer?

Accepted Answer

To print in 10x15 cm format with your KYOCERA TASKALFA 3252CI multifunction printer, you first need to save this custom format in the driver properties, then use it when printing. Here is the detailed procedure:

Step 1: Save the 10x15 cm format

Open the Kyocera TASKALFA 3252CI printer in your Windows printer settings (Settings > Devices > Printers & scanners)
Click on the printer and select 'Printer Properties'
Click on 'Preferences' in the 'General' tab
Locate the section dedicated to custom paper sizes and click on the 'Add' button
Enter the following dimensions: length 150 mm (or 15 cm) and width 100 mm (or 10 cm)
Name the format, for example 'Photo 10x15 cm'
Click 'Save' then 'OK'

Step 2: Prepare your file and set up printing

Open the document or photo you wish to print
Go to 'File' then 'Print'
Select the KYOCERA TASKALFA 3252CI printer from the list
Click on 'Properties' or 'Preferences'
In the 'Print Size' menu, select the 'Photo 10x15 cm' format you just saved
Check that the orientation is correct (portrait or landscape depending on your photo)
Select the appropriate paper type (photo paper recommended for better quality)

Step 3: Load the paper and print

Insert 10x15 cm paper into the main feed tray of the printer
Ensure that the paper is properly aligned and that the width and length guides are set correctly
Check that the paper weight is compatible with your color laser printer (between 80 and 200 g/m²)
Click 'Print' to start printing

Important points: The 10x15 cm format (i.e., 100 mm × 150 mm) is compatible with your TASKALFA 3252CI printer. If you cannot easily find the custom sizes section, refer to the driver manual or download the latest version of the Kyocera driver from the manufacturer's website. For specialty papers like photo paper, select the appropriate media type in the print properties to achieve the best results.

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