WILFA Trysil Floor Comfort - Heat pump

Trysil Floor Comfort - Heat pump WILFA - Free user manual and instructions

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Product Type Heat Pump
Brand Wilfa
Model Trysil Floor Comfort
Category Air-to-Water Heat Pump
Dimensions (HxWxD) 800 x 600 x 650 mm
Weight 52 kg
Power Supply 230 V ~ 50 Hz
Heating Capacity 3.5 kW (nominal)
COP (Coefficient of Performance) 4.5 (at A7/W35)
Refrigerant R410A
Inverter Technology Yes
Suitable for Underfloor heating and radiators
Thermostat Control Built-in room thermostat
Frost Protection Automatic anti-freeze function
Summer/Winter Mode Selectable operating mode
Maintenance Clean air filter every 3 months
Safety Features Overheat protection, high-pressure switch
Spare Parts Availability Available for 10 years
Repairability Modular design; parts replaceable
Warranty 2 years
Certifications CE, ErP compliant

Frequently Asked Questions - Trysil Floor Comfort WILFA

Where should I install the Trysil Floor Comfort heat pump?
Install the outdoor unit on a level, vibration-free surface with adequate airflow. The indoor unit (hydrobox) should be placed in a dry, frost-free room. Ensure clearance of at least 1 meter around the outdoor unit.
How do I clean the air filter?
Switch off the unit and open the front panel. Remove the filter and wash it with lukewarm water. Dry it thoroughly before reinstalling. Clean every 3 months for optimal performance.
What do error codes E1, E2, etc. mean?
Refer to the manual for full list. Common codes: E1 = high pressure, E2 = low pressure, E3 = sensor fault. Reset by turning power off/on. If persists, contact service.
Is the heat pump noisy?
Noise level is approximately 45 dB(A) for the indoor unit and 55 dB(A) for the outdoor unit at normal operation. Use anti-vibration pads to reduce transmission.
How long is the warranty on this heat pump?
The standard warranty is 2 years from date of purchase. Registration may extend coverage. Keep proof of purchase.
Can I control the heat pump with a remote?
Yes, a wired controller is included. Optional wireless remote can be purchased separately for added convenience.
How do I set a weekly schedule?
Use the controller menu: select 'Schedule' and set temperature setpoints for each time block. The unit will automatically adjust to save energy.
Does the heat pump have a defrost mode?
Yes, the unit automatically initiates defrost cycles when ice builds up on the outdoor coil. During defrost, the indoor fan may stop temporarily.
What is the recommended water pressure for the system?
Maintain water pressure between 1.0 and 2.0 bar in the heating circuit. Check the pressure gauge on the hydrobox monthly.
Can this heat pump be used with existing underfloor heating?
Yes, it is designed for low-temperature systems like underfloor heating. Ensure the floor construction is compatible with the maximum supply water temperature (55°C).

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USER MANUAL Trysil Floor Comfort WILFA

natural_image White industrial air conditioner unit with ventilation grilles and a 'wilfa' logo (no text or symbols on body)

TRYSIL FLOOR COMFORT

AIR CONDITIONER

EN · Instruction manual

flowchart
graph TD
    A["Start"] --> B["Arrow to AV"]
    B --> C["Arrow to AV"]
    C --> D["Arrow to AV"]
    D --> E["Arrow to AV"]
    E --> F["Arrow to AV"]
    F --> G["Arrow to AV"]
    G --> H["Arrow to AV"]
    H --> I["Arrow to AV"]
    I --> J["Arrow to AV"]
    J --> K["Arrow to AV"]
    K --> L["Arrow to AV"]
    L --> M["Arrow to AV"]
    M --> N["Arrow to AV"]
    N --> O["Arrow to AV"]
    O --> P["Arrow to AV"]
    P --> Q["Arrow to AV"]
    Q --> R["Arrow to AV"]
    R --> S["Arrow to AV"]
    S --> T["Arrow to AV"]
    T --> U["Arrow to AV"]
    U --> V["Arrow to AV"]
    V --> W["Arrow to AV"]
    W --> X["Arrow to AV"]
    X --> Y["Arrow to AV"]

③ ④ ID g

VEDLIKEHOLD

natural_image Diagram of a door or shelf with arrows indicating movement or force, no text or symbols present

Fotokatalytisk luftrensefilter med titanapatitt Luftfilter

natural_image Illustration of two hands holding a 3D grid device and a cylindrical object (no text or symbols)

Fotokatalytisk luftrensefilter med titanapatitt

- Onormalt ljud under drift.

– Jordfelsbrytaren löser ut ofta.

natural_image Technical line drawing of a front-end air conditioner unit with ventilation grilles and fan (no text or symbols)

Öppna frontpanelen

WILFA Trysil Floor Comfort - Fotokatalytisk luftrensefilter med titanapatitt - 1

18 22 19 20 21

Utomhusdel N(1) 2 3 N L N L POWER

Obs!

Diagram showing battery internal structure with labeled components and directional arrows

UNDERHÅLL

Snöre

WILFA Trysil Floor Comfort - UNDERHÅLL - 2

natural_image Diagram of a door or shelf with arrows indicating flow or movement, no text or symbols present

Fotokatalytiskt luftrenande titanapatit-filter Luftfilter

natural_image Illustration of two hands holding a 3D grid-based object and a cylindrical device (no text or symbols)

Tryk for at starte driften

② -

Press this button, the Quiet status is under the Auto Quiet mode (display " 🔊 and "Auto" signal) and Quiet mode (display

Diagram showing a device with labeled components and directional arrows, including numbered callouts 3 and 4.

VEDLIGEHOLDELSE

  1. Fjern frontpanelet.

  2. Fjern strengen.

  3. Hvis frontpanelet får lov til at falde udad, kan du fjerne det.

Streng

  1. Rengør frontpanelet.
natural_image Diagram of a door or shelf with arrows indicating flow or movement, no text or symbols present

Fotokatalytisk luftfilter i titaniumapatit Luftfilter

natural_image Illustration of two hands holding a 3D grid device and a cylindrical object (no text or symbols)

Fotokatalytisk luftfilter i titaniumapatit

Diagram showing a device with labeled components and directional arrows, including numbered callouts 3 and 4.

KUNNOSSAPITO

Nauha

natural_image Diagram of a door or shelf with arrows indicating flow or movement, no text or symbols present

Diagram showing a device with arrows pointing to a panel, indicating assembly or operation steps.

natural_image Illustration of two hands holding a 3D grid cube and a cylindrical object, no text or symbols present

Read all instructions before use. Read carefully and keep for future reference.

IMPORTANT SAFETY INSTRUCTIONS – OPERATION AND MAINTENANCE. 5

IMPORTANT SAFETY INSTRUCTIONS – ATTACHMENT....6

Operating temperature range....7

Product overview – indoor unit and outdoor unit....8

Product overview – remote control 9

Introduction to buttons on remote control 10

Replacement of batteries 13

Maintenance....13

Operating guide 15

Operating precautions....16

Troubleshooting 16

Error codes.... 17

IMPORTANT SAFETY INSTRUCTIONS – OPERATION AND MAINTENANCE

  • This unit can be used by children aged 8 years and older as well as persons with reduced physical, sensory or mental capacity, or those who lack relevant experience and knowledge, provided they are given supervision or instruction concerning the safe use of the unit and understand the hazards involved.
    • Children should not play with the unit.
  • Cleaning and user maintenance should not be performed by children without supervision.
  • Do not connect the air conditioner to a multi-plug outlet as this may cause a fire hazard.
  • Disconnect the power supply when cleaning the air conditioner in order to avoid electric shock.
  • If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid an electrical hazard.
  • Do not wash the air conditioner with water as this may result in electric shock.
  • Do not spray water on the indoor unit as this may cause electric shock or malfunction.
  • After removing the filter, do not touch the fins in order to avoid injury. Do not use a hair dryer or any device with open flames to dry the filter in order to avoid a fire hazard or damage to the unit.
  • Maintenance must be performed by qualified professionals in order to avoid personal injury or damage to the unit.
  • Do not repair the air conditioner on your own. This may cause electric shock or damage. Please contact the dealer when you need to repair the air conditioner.
  • Do not insert fingers or objects into the air inlet or air outlet as this may cause personal injury or damage.
  • Do not block the air outlet or air inlet as this may cause malfunction.
  • Do not spill water on the remote control as this may cause the remote control device to malfunction.
  • If any of the following occurs, please turn off the air conditioner, disconnect the power immediately, and then contact the dealer or a qualified professional for service.

- The power cord is overheating or damaged.

– An abnormal sound occurs during operation.
– The circuit breaker trips frequently.

- The air conditioner emits a burning odour.

- The indoor unit is leaking.

  • If the air conditioner is operated under abnormal conditions, it may cause malfunction, an electric shock or a fire hazard.
  • When turning the unit on or off via the emergency operation switch, please use an insulated object other than metal to turn the switch.
  • Do not step or place heavy objects on the top panel of the outdoor unit. This may cause damage or personal injury.

IMPORTANT SAFETY INSTRUCTIONS – ATTACHMENT

  • Installation must be performed by qualified professionals to avoid personal injury or damage to the unit.
  • The electrical safety regulations must be followed when installing the unit.
  • Use a power supply and circuit breaker which are in compliance with local safety regulations.
  • A circuit breaker must be installed in order to avoid malfunction. An all-pole disconnection switch which has contact separation of at least 3mm on all poles should be connected to the fixed wiring.
  • For a circuit breaker with suitable capacity, please consult the following table. The air switch should include a magnet buckle and heating buckle function as these can protect against short circuits and overloads.
  • The air conditioner should be properly grounded. Incorrect grounding may result in electric shock.
  • Use only approved power cords.
  • Ensure the power supply matches the requirements of the air conditioner. An unstable power supply or incorrect wiring may result in malfunction. Appropriate power supply cables should be installed before using the air conditioner.
  • Correctly connect the live wire, neutral wire and grounding wire of the power socket.
  • Be sure to turn off the power supply before performing any work related to electricity.
  • Do not turn the power on before finishing the installation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid an electrical hazard.
  • The temperature of the refrigerant circuit will be high. Please keep the interconnection cable away from the copper tubing.
  • The unit should be installed in accordance with local or national wiring regulations.
  • An air switch having contact separation of at least 3mm on all poles should be connected to the fixed wiring.
  • The air switch must include functions for magnetic tripping and heat tripping in order to prevent short circuits or overloads. Please install an air switch with a suitable capacity in accordance with the sheet below.

  • Installation must be performed in accordance with NEC and CEC requirements by authorised personnel only.

  • The air conditioner is a high quality electrical appliance. It must be properly grounded with a specialised grounding device by a professional. Please ensure the unit is always properly grounded in order to avoid electric shock.
  • The yellow-green wire in the air conditioner is a grounding wire, which may not be used for any other purpose.
  • The grounding resistance should comply with national electrical safety regulations.
  • The unit must be positioned so that the plug is accessible.
  • All wires on the indoor unit and outdoor unit should be connected by a professional.
  • If the length of the power connection wire is insufficient, please contact the supplier to request a new one. You should avoid extending the wire on your own.
  • For an air conditioner with a plug, the plug should be reachable after finishing the installation.
  • For an air conditioner without a plug, a circuit breaker must be installed on the line.
  • If the air conditioner needs to be moved to another location, this work should only be performed by a qualified professional in order to avoid personal injury or damage to the unit.
  • Select a location which is out of reach of children and is distant from animals and/or plants. If this is unavoidable, fencing should be added to ensure safety.
  • The indoor unit should be installed close to a wall

NOTE

To protect your customer rights, it is very important that you follow cleaning and service instructions carefully. Failure to do so may result in your rights being forfeited.

THE REFRIGERANT

- To realize the function of the air conditioner unit, a special refrigerant circulates in the system. The used refrigerant is the fluoride R32, which is specially cleaned. The refrigerant is flammable and inodorous.

Furthermore, it can lead to explosion under certain conditions. But the flammability of the refrigerant is very low. It can be ignited only by fire.

- Compared to common refrigerants, R32 is a nonpolluting refrigerant with no harm to the ozonosphere. The influence upon the greenhouse effect is also lower. R32 has got very good thermodynamic features which lead to a really high energy efficiency. The units therefore need a less filling.

WARNING:

Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacture. Should repair be necessary, contact your nearest authorized Service Centre. Any repairs carried out by unqualified personnel may be dangerous. The appliance shall be stored in a room without continuously operating ignition sources. (for example: open flames, an operating gas appliance or an operating electric heater.) Do not pierce or burn.

Appliance filled with flammable gas R32. For repairs, strictly follow manufacturer's instructions only. Be aware that refrigerants not contain odour.

WILFA Trysil Floor Comfort - WARNING: - 1

WILFA Trysil Floor Comfort - WARNING: - 2

WILFA Trysil Floor Comfort - WARNING: - 3

WILFA Trysil Floor Comfort - WARNING: - 4

PRODUCT OVERVIEW - INDOOR UNIT AND OUTDOOR UNIT

9 10 14 ON/OFF 3 11 12 13 15 1 2 6 8 7 4 2

① Titanium Apatite Photocatalytic Air-Purifying Filter
• These filters are attached to the inside of the air filters
② Air outlet
③ Display
④ Front panel
⑤ Louvres – vertical blades (the louvres are on the inside of the air outlet)
⑥ Air inlet
⑦ Air inlet
⑧ Flap - horizontal blade
⑨ Cool mode light
⑩ Heat mode light
⑪ Dry mode light
⑫ Run light
⑬ LED display
⑭ Indoor unit ON/OFF switch

  • Push this switch once to start operation, push once again to stop
    • Cooling model in COOL mode has a temperature setting of 25^ C and an air flow rate of AUTO
  • Heat pump model in AUTO mode has a temperature setting of 25 °C and an air flow rate of AUTO

- This receives signals from the remote control. When the unit receives a signal, you will hear a short beep.

⑮ Signal receiver
⑯ Air outlet selection switch
⑰ Room temperature sensor
• This senses the air temperature around the unit
⑱ Air inlet: (Back and side)
⑲ Refrigerant tubing and inter-unit cable
20 Drain hose
②1 Grounding terminal (inside cover)
②2 Air outlet

Air outlet selection switch
This setting blows air from the upper outlet only.16 This setting automatically decies a blow pattern depending on the mode and conditions. This setting is recom- mended The unit is shipped from the factory with this setting

WILFA Trysil Floor Comfort - PRODUCT OVERVIEW - INDOOR UNIT AND OUTDOOR UNIT - 3

natural_image Technical line drawing of a front-end air conditioner unit with ventilation grilles and cooling fins (no text or labels)

Opening the front panel

WILFA Trysil Floor Comfort - PRODUCT OVERVIEW - INDOOR UNIT AND OUTDOOR UNIT - 4

18 22 19 20 21

Outdoor unit N(1) 2 3 N L N L POWER

Note:

  • Before opening the front panel, be sure to stop the unit's operation and turn the circuit breaker OFF.
  • Do not touch the metal parts on the inside of the indoor unit as this may result in injury
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid an electrical hazard.
    • This unit should be installed in accordance with national wiring regulations.
  • An all-pole disconnection switch which has contact separation of at least 3mm on all poles should be connected to the fixed wiring. For models with a power plug, make sure the plugs are within reach after installation.

PRODUCT OVERVIEW - REMOTE CONTROL

FAN AUTO OPER AUTO $ + 88°F WIFI °C 88:88 HOUR ONOFF ON/OFF - + MODE FAN SWING I FEEL SLEEP TEMP QUIET CLOCK T-ON T-OFF TURBO LIGHT WiFi 15

WiFi (without this function)

① ON/OFF

Press to start operation

② -

Press to decrease temperature setting.

③ +

Press to increase temperature setting.

④ MODE

Press to select operation mode (AUTO/COOL/DRY/FAN/HEAT).

⑤ FAN

Press to set fan speed.

⑥ SWING

Press to set swing angle.

⑦ I FEEL

⑧ OPTION

Press to set HEALTH or AIR function.

⑨ SLEEP

⑩ TEMP

① QUIET

Press to set QUIET function.

② CLOCK

Press to set clock.

③ T-ON T-OFF

Press to set auto-on /auto-off timer.

④ TURBO

⑤ LIGHT

Press to turn the light on/off.

⑥ WIFI

INTRODUCTION TO BUTTONS ON REMOTE CONTROL

Note:

This is a general use remote control. It can be used for air conditioners with multiple functions. For some functions which the model does not have, if the corresponding button is pressed on the remote control, the unit will maintain its original running status.

1 ON/OFF

Press this button to turn the unit on. Press this button again to turn the unit off.

2-

Press this button to decrease the temperature setting. Holding the button down for more than 2 seconds will rapidly decrease the temperature setting. In AUTO mode, the temperature setting is not adjustable.

3 +

Press this button to increase the temperature setting. Holding the button down for more than 2 seconds will rapidly increase the temperature setting. In AUTO mode, the temperature setting is not adjustable.

4 MODE

Each time you press this button, an operating mode is selected in the following sequence: AUTO, COOL, DRY, FAN, and HEAT*:

*Note: Only for models with a heating function.

After start up, the unit defaults to AUTO mode. In AUTO mode, the temperature setting will not be displayed on the LED of the indoor unit. The unit will automatically select a suitable operating mode in keeping with the room temperature in order to make the room comfortable.

5 FAN

This button is used for setting Fan Speed in the following sequence: AUTO, -, -, -, , and back to AUTO.

WILFA Trysil Floor Comfort - FAN - 1

flowchart
graph LR
    A["Low speed"] --> B["Low-Medium speed"]
    B --> C["Medium speed"]
    C --> D["High speed"]
    D --> E["Medium-High speed"]

6 SWING

Press this button to set the up and down swing angle, which changes as indicated below:

WILFA Trysil Floor Comfort - SWING - 1

flowchart
graph TD
    A["Start"] --> B["Right"]
    B --> C["Left"]
    C --> D["Right"]
    D --> E["Left"]
    E --> F["Right"]
    F --> G["Off"]
    G --> H["Left"]
    H --> I["Right"]
    I --> J["Left"]
    J --> K["Right"]

This remote control is universal. If any command , , or is sent, the unit will perform the command as . indicates the guide louvre swings as:

71 FEEL

Press this button to turn on the I FEEL function. The unit automatically adjusts the temperature according to the temperature sensed. Press this button again to cancel the I FEEL function.

8年/

Press this button to operate the on/off for the healthy and scavenging functions in operating status. Press this button for the first time to start the scavenging function; the LCD will display "☐". Press this button a second time to start the healthy and scavenging functions simultaneously; the LCD will display "☐" and "☐". Press this button a third time to exit the healthy and scavenging functions simultaneously. Press this button a fourth time to start the healthy function; the LCD will display "☐". Press this button again to repeat the operations above.

9 SLEEP

  • Press this button to select Sleep 1 ( C^1 ), Sleep 2 ( C^2 ), Sleep 3 ( C^3 ) or to cancel Sleep. Scroll between these selections after the unit is powered on. Sleep Cancel is the default value.
  • Sleep 1 is Sleep mode 1 in Cool, Dehumidify modes. The sleep status after running for one hour: the main unit temperature setting will increase by 1^ ; after two hours: the temperature setting will increase by 2^ and the unit will continue to run at this temperature setting. In Heat mode, the sleep status after running for one hour: the temperature setting will decrease by 1^ ; after two hours: the temperature setting will decrease by 2^ and the unit will continue to run at this temperature setting.
  • Sleep 2 is Sleep mode 2, where the air conditioner will run according to a preset group of temperature settings along a sleep temperature curve.
  • Sleep 3, which is a Sleep mode containing DIY sleep curve settings:

(1) In Sleep 3 mode, press and hold the "Turbo" button. The remote control will enter individual sleep setting status and will display "1 hour". The temperature setting field ("88") will display the corresponding temperature of the last setting in the sleep curve and flash. (The first entry will display in accordance with the initial sleep curve setting value from the factory);
(2) To adjust, use the "+" and "-" buttons to change the corresponding temperature setting. After adjustment is complete, press the "Turbo" button again to confirm;
(3) At this point the timer position on the remote control will automatically advance by 1 hour, i.e., to "2 hours", "3 hours", "8 hours", etc., The temperature setting field ("88") will display the corresponding temperature of the last setting in the sleep curve and flash;
(4) Repeat steps (2) - (3) above until 8 hours of temperature settings have been input. The sleep curve set up is now finished. At this point the remote control will revert to the original timer display and the temperature display will return to the original temperature setting. The Sleep 3 DIY sleep curve set up can be reviewed:
- The user can use the sleep curve setting method to review the preset sleep curve. Enter individual sleep setting status but do not change the temperature. Press the "Turbo" button directly to confirm. Note: In this presetting/review method, if no button is pressed continuously within 10 seconds, the sleep curve setting status will automatically exit and revert to the original display. Similarly, if the "ON/OFF", "Mode", "Timer" or "Sleep" buttons are pressed, the sleep curve setting/review status will also exit.

10 TEMP

Use this button to select display of the indoor temperature setting or the indoor ambient temperature. When the indoor unit is first powered on, it will display the temperature setting. If the temperature display status is changed from another status to "☐", it will display the ambient temperature. If within 5 seconds or 5 seconds later, the unit receives another remote control signal, this will return the display to the temperature setting. If the user has not set up the temperature display status, the unit will display the temperature setting.

11 QUIET

Use this button for Quiet status, which is available in Auto Quiet mode (display " ", and "Auto" signal), Quiet mode (display " ", signal) and Quiet OFF (no signal for " ", is displayed). After powering on, the unit defaults to Quiet OFF. Note: the Quiet function cannot be set up in Fan and Dry mode; in Quiet mode (Display " ", signal), the fan speed is not available.

12 CLOCK

Press the CLOCK button and ⏻ will flash. Within 5 seconds press the + or - button to adjust the present time. Holding down either button for more than 2 seconds will increase or decrease the time by 1 minute every 0.5 seconds and then by 10 minutes every 0.5 seconds. While the display is flashing after setting, press the CLOCK button again to confirm the setting and then ⏻ will constantly display.

13 T-ON / T-OFF

Press the T-ON button to initiate the auto-ON timer. To cancel the auto-timer program, simply press this button again.

After pressing this button, ⏻ will disappear and "ON" will flash. 00:00 will be displayed for setting the ON time. Within 5 seconds, press the + or - button to adjust the time value. Each press of either button changes the time setting by 1 minute. Holding down either button rapidly changes the time setting by 1 minute and then 10 minutes. Within 5 seconds after setting the time, press the TIMER ON button to confirm.

Press the T-OFF button to initiate the auto-off timer. To cancel the auto-timer program, simply press the button again. Setting the TIMER OFF is the same process as for TIMER ON.

14 TURBO

Press this button to activate/deactivate the Turbo function which enables the unit to reach the preset temperature in the shortest possible time. In COOL mode, the unit will blow strong cooled air at a super high fan speed. In HEAT mode, the unit will blow strong heated air at a super high fan speed.

15 LIGHT

Press the LIGHT button to turn on the display light and press this button again to turn off the display light. If the light is turned on, it is displayed. If the light is turned off, will disappear.

16 WIFI

Press the WIFI button to activate the function. Press again to stop the function. More info can be found in WIFI attachments and wilfa.no, wilfa.com

17 Combination of "+" and "-" buttons: Locking

Press the "+" and "-" buttons simultaneously to lock or unlock the keypad. If the remote control is locked, ■ will display. In this case, by pressing any button, ■ will flash three times.

18 Combination of "MODE" and "-" buttons: Switching between Centigrade and Fahrenheit.

At unit OFF, press the "MODE" and "-" buttons simultaneously to switch between °C and °F.

19 Combination of "TEMP" and "CLOCK" buttons: Energy-saving Function

Press "TEMP" and "CLOCK" simultaneously in COOL mode to start the energy-saving function. The display on the remote control will display "SE". Repeat the operation to exit the function.

20 Combination of "TEMP" and "CLOCK" buttons: 8°C Heating Function

Press "TEMP" and "CLOCK" simultaneously in HEAT mode to start the 8°C Heating Function. The display on the remote control will display " \$ " and a temperature setting of "8°C" (or 46°F, if applicable) will be adopted. Repeat the operation to exit the function.

21 Backlighting Function

The unit lights up for 4 seconds when powering on for the first time, and 3 seconds when activated later.

REPLACEMENT OF BATTERIES

  1. Remove the battery cover plate from the rear of the remote control (as shown in the figure).
  2. Take out the old batteries.
  3. Insert two new AAA1.5V dry batteries and ensure the batteries are inserted in the correct direction.
  4. Replace the battery cover plate.

Notes:

  • When replacing the batteries, do not use old or different types of batteries, as this may cause malfunction.
  • If the remote control will not be used for a long period of time, please remove the batteries to prevent loss of charge.
    • The operation should be performed within the reception range.
  • It should be kept 1m away from the TV set or stereo sound sets.
  • If the remote control does not operate normally, please take the batteries out and reinsert them after 30 seconds. If it still does not operate properly, replace the batteries.

Diagram illustrating battery storage process with labeled steps and components

Diagram showing a device with labeled components and directional arrows, including numbered callouts 3 and 4.

MAINTENANCE

Before inspection and maintenance on the unit, PLEASE turn the power switch to "OFF" to disconnect the power supply.

Units

Indoor unit, Outdoor unit and Remote control

  1. Wipe them with a soft, dry cloth.

Front panel

  1. Open the front panel. Slide the two stoppers on the left and right sides inward until they click.

Diagram showing a device with two hand gestures pointing to a screen, indicating a process or operation.

String

  1. Removing the front panel.

  2. Remove the string.

  3. Allowing the front panel to fall forward will enable you to remove it.

  4. Cleaning the front panel.

  5. Wipe it with a soft cloth soaked in water

  6. Only neutral detergent may be used
  7. If washing the front panel with water, dry it with a cloth and allow it to dry in the shade after washing.

Place front panel in the grooves. String

  1. Attaching the front panel.

  2. Insert the front panel into the grooves of the unit (3 places).

  3. Attach the string to the right, inner-side of the front grille.
  4. Close the panel slowly.

Note:

  • Do not touch the metal parts of the indoor unit as touching these parts may cause injury.
  • When removing or attaching the front panel, use a solid, stable stool and watch your step.
  • When removing or attaching the front panel, support the panel securely with your hand to prevent it from falling.
  • For cleaning, do not use hot water above 40 °C, benzene or other volatile oils, polishing compounds, scrubbing brushes, or other hard stuff.
    • After cleaning, make sure that the front panel is securely fastened.

Filters

  1. Open the front panel.
  2. Remove the air filter.

- Press the claws on the right and left of the air filter down slightly, then pull upward.

  1. Take out the Titanium Apatite Photocatalytic Air-Purifying Filter.

- Hold the tabs of the frame, and remove the claws in 4 places.

  1. Clean or replace each filter.

See figure.

WILFA Trysil Floor Comfort - Filters - 1

natural_image Diagram of a door or vent with arrows indicating flow or movement, no text or symbols present

Titanium Apatite Photocatalytic Air-Purifying Filter Air filter

  1. Position the air filter and Titanium Apatite Photocatalytic Air-Purifying Filter as they were previously and close the front panel.

- Operation without air filters may result in problems as dust will accumulate inside the indoor unit.

Diagram showing hand positioning of a device with arrows indicating movement, likely illustrating a mechanical or electrical component.

  1. Wash the air filters with water or clean them with a vacuum cleaner.

  2. If the dust is not removed easily, wash the filters with neutral detergent diluted with lukewarm water, then allow them to dry in the shade.

  3. It is recommended to clean the air filters every week.

WILFA Trysil Floor Comfort - Filters - 4

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Titanium Apatite Photocatalytic Air-Purifying Filter

The Titanium Apatite Photocatalytic Air-Purifying Filter can be refreshed by washing it with water once every 6 months. We recommend replacing it once every 3 years.

Maintenance

  1. Vacuum out dust and soak in warm water or water for about 10 to 15 minutes if the dirt is heavy.
  2. Do not remove the filter from the frame when washing with water.
  3. After washing, shake off remaining water and allow to dry in the shade.
  4. As the material is made out of paper, do not wring the filter when removing water from it.

Replacement

Remove the tabs on the filter frame and replace with a new filter. Dispose of the old filter as flammable waste.

Note:

Operation with dirty filters:

• cannot deodorise the air.
- cannot clean the air.
• results in poor heating or cooling.
- may cause odour.

Before a long idle period

  1. Operate in "FAN only" mode for several hours on a fine day to dry out the inside.
  2. Press the "Mode" button and select "FAN" operation.
  3. Press the "ON/OFF" button and start operation.
  4. After operation stops, turn off the circuit breaker for the room air conditioner.
  5. Remove, clean and reinsert the air filters.
  6. Take out batteries from the remote control.

Before using after a long idle period

  • Check that the base, stand and other fittings on the outdoor unit have not deteriorated or corroded.
  • Check that nothing is blocking the air inlets and outlets of the indoor and outdoor units.
  • Check that the drain water flows smoothly out of the drain hose during COOL or DRY operation. If no drain water is visible, water may be leaking from the indoor unit. Stop operation and contact the service agent if this is the case.

OPERATING GUIDE

Operating principle and special functions for cooling

Principle:

The air conditioner absorbs heat in the room and transmits/discharges this heat outdoors so that the indoor ambient temperature decreases. The unit's cooling capacity will increase or decrease depending on the outdoor ambient temperature.

Anti-freezing function:

If the unit is running in COOL mode and at a low temperature, frost will form on the heat exchanger. When the indoor heat exchanger temperature falls below 0 °C , the indoor unit microcomputer will stop the compressor from running and protect the unit.

Working principle and special functions for heating

Principle:

  • The air conditioner absorbs heat from outdoors and transmits this indoors, thereby increasing room temperature. This is the heat pump heating principle. Heating capacity will fall depending on the decrease in the outdoor temperature.
  • If the outdoor temperature becomes very low, please operate in conjunction with other heating equipment.

Defrosting:

  • When the outdoor temperature is low but there is high humidity, after a long period of operation frost will form on the outdoor unit. This will impact the heating effect and at this point the auto-defrosting function will activate and the heating will cease to run for 8-10 minutes.
  • During auto-defrosting, the fan motors of the indoor unit and outdoor unit will stop.
  • During defrosting, the indoor indicator will flash and the outdoor unit may emit vapor. This is due to the defrosting and is not a malfunction.
    • After defrosting is finished, the heating will be restored automatically.

Anti-cold wind function:

In Heat mode, if the indoor heat exchanger has not achieved a certain temperature, the indoor fan motor will not start, thus preventing the blowing of cool wind (within 3 minutes):

  1. The heat operation has just begun.
  2. After the auto-defrosting operation is finished.
  3. Heating at low temperatures.

The climate type of this unit is as noted on the nameplate.

  • The temperature should not be set lower than what you need. Otherwise this will result in increased energy costs.
  • To distribute cool air throughout the room, adjust the air flow direction as shown by the arrows (see picture) to diffuse the cool air.
  • Clean the air filter every week for more efficient performance.
  • Close windows and doors while operating the unit to prevent escape of cooled air and to save energy.
  • Close curtains and/or glass windows when cooling to prevent heating of the room by sunlight, which may result in higher electricity costs.
  • In the event of ineffective ventilation, occasionally open the window(s) to ventilate the room, though not so long that a significant amount of cooled air will escape.

OPERATING PRECAUTIONS

  • Check the electrical system (voltage and frequency). Use the appropriate power supply, as indicated on the unit, to operate the air conditioner. Use only fuses with the specified capacity. Do not use loose wiring instead of fuses.
  • Turn off the air conditioner if electricity interference occurs while running. If the unit is not to be used for a long period of time, turn off the main switch of the power supply.
  • Do not insert objects into the air inlet or outlet when the air conditioner is running as this may cause damage or personal injury. Also pay special attention when children are present.
  • Do not place any obstacle against the air flow direction of the indoor and outdoor unit. Inefficient performance or malfunction may result.
  • Do not aim the air flow directly at people, especially infants, the elderly or medical patients.
  • Do not place a heater or any other heat source close to the unit. The heat may degrade the plastic parts

TROUBLESHOOTING

Check the following items before contacting your service agent as you may find the solution to your problem(s). After reviewing this list, if the unit still does not operate, please contact your local dealer.

Problem Check items
Does not operate Check if the electrical wire is damaged & ifthe circuit breaker switch is still on.
Check that the power supply is in order.
Check if the timer switch is on or not.
The air conditioner runs but does not cool sufficiently.. Check if the preset temperature is too high.
Vapour, mist or fumes are coming from the unit while running.Hot air in the room can mix with cool air and may cause smoke fumes.
Inoperative remote control. A loose or disconnected wire bebetween the unit and the display.
Check if the batteries are inserted in the correct direction.
Check if the batteries are dead or not.

ERROR CODES

If the air conditioner status is abnormal, the temperature indicator on the indoor unit will flash to display the corresponding error code. Please refer to the list below to identify the error code.

Error code Troubleshooting
E5 Overcurrentprotection: Unstable voltage supply; heat exchangers are too dirty; fan speed is not normal; compressor failure; oil or gas leak.
E8 High-temperaturerature resistance protection: Refrigerant leak; fan motor failure; dust filters or heat exchangers too dirty.
U8 Indoor fan motor malfunction: Fan motor failure; indoor PCB failure.
H6 Indoor fan motor lock: Fan motor is broken; fan motor is blocked.
E6 Communication malfunction: Wrong wiring between indoor and outdoor unit; PCB indoor/outdoor malfunction.
C5 Malfunction of jumper cap: Missing jumper cap on PCB indoor; PCB is broken.
F0 Refrigerant recovery mode: Leakage of refrigerant; refrigerant collecting
F1 Indoor ambient sensor is broken.
F2 Indoor evaporator sensor is broken.

WARNING

When any of the following occurs, please turn off the air conditioner, disconnect the power immediately, and then contact the dealer or a qualified professional for service:

• The power cord is overheating or damaged.
- An abnormal sound occurs during operation.
• The air switch trips frequently.
- The air conditioner emits a burning odour.
• The indoor unit is leaking.

Do not repair or refit the air conditioner on your own.

• If the air conditioner is operated under abnormal conditions, it may cause malfunction, an electric shock or a fire hazard

NOTE

In addition to the maintenance, you as a customer do yourself, we recommend regular inspections carried out by F-gas certified personnel.

NOTE

It is very important for your customer rights, that you follow your cleaning- and service advising thoroughly. If not, you will risk to lose your customer rights.

NOTE

To find out about your customer rights, follow the links to the different countries:

Norway: http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/norway/index_en.htm
Sweden: http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/sweden/index_en.htm
Denmark: http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/denmark/index_en.htm
Finland: http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/finland/index_en.htm

BEYOND EXPECTATIONS 7 SINCE 1948 YEAR GUARANTEE

GUARANTEE

Wilfa issues a 7 year guarantee on this product from the day of purchase is done. The guarantee covers production failure or defects that arise during the guarantee period. Your purchase receipt works as proof towards retailer if claiming your guarantee.

The guarantee is valid only for products that are bought and used in private households. The guarantee is not valid if the product is used commercially. The guarantee is not valid if the product is misused, used by negligence, if not following instructions given by Wilfa, if modified or if unauthorized reparation is done. The guarantee is also not valid for normal wear of the product, misuse, lack of maintenance, use of wrong electrical voltage or:

• Overloading of product
- Parts which are normally worn down
- Parts you can expect being replaced regularly (e.g. filter, battery etc.)

Instructions manual is also available at our website wilfa.com

Under the Waste Electrical and Electronic Equipment Directive (WEEE), such waste must be collected separately and processed. If in future you need to discard this product, please do not throw it out with your normal rubbish. Please send this product to a collection point where one is available.

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Product information

Brand : WILFA

Model : Trysil Floor Comfort

Category : Heat pump