HX520 - Headphones MOTOROLA - Free user manual and instructions
Find the device manual for free HX520 MOTOROLA in PDF.
| Product Type | Bluetooth Headset (Mono) |
| Brand | Motorola |
| Model | HX520 |
| Connectivity | Bluetooth |
| Simultaneous Connections | Up to 2 phones |
| Talk Time | Up to 5 hours (depending on usage) |
| Battery Type | Internal rechargeable (non-removable) |
| Charging Port | Micro USB |
| Charging Indicator | Red/Yellow = charging; Green = full |
| Status Light | Blue (pairing/connected), Purple (second phone), Red (low battery), etc. |
| Voice Prompts | English only |
| Buttons | Call, Volume Up, Volume Down, Mute, Power |
| Wearing Style | Over-ear hook (left or right ear) |
| Microphones | Dual microphones for noise reduction |
| Weight | Approx. 10 g (0.35 oz) |
| Dimensions (approx.) | 5.0 x 2.0 x 1.5 cm (2.0 x 0.8 x 0.6 in) |
| Operating Temperature | -10°C to 60°C (14°F to 140°F) |
| Charging Temperature | 0°C to 45°C (32°F to 113°F) |
| Storage | Rotate boom to closed position |
| Cleaning | Dry soft cloth only; no alcohol or solvents |
| Safety | Do not expose to liquids, extreme heat/cold, or microwaves |
| Certifications | FCC, CE, Anatel |
| Warranty | 1 year (varies by region) |
| Support | www.motorola.com/support |
Frequently Asked Questions - HX520 MOTOROLA
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USER MANUAL HX520 MOTOROLA
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Abstract black and white geometric logo resembling a stylized letter 'M' within a circle (no text or symbols)MOTOROLA HX520
Quick Start Guide
Congratulations
Your MOTOROLA HX520 headset is designed for quick connections, clear calls, and lasting comfort.
Some other cool features:
- Simultaneously connect with two phones.
- Use voice prompts to guide you on connections, battery level, and other functions.
We've crammed all of the main features of your headset into this handy guide, and in a matter of minutes we'll show you just how easy your headset is to use.
So go on, check it out.
more information
on the Web: www.motorola.com/support
Caution: Before using your headset for the first time, please read the important Safety, Regulatory & Legal information at the back of this guide (page 17).
Your headset
the important parts

Charge it
let's get you up and running

Red/Yellow = charging
Green = fully charged
While your headset is charging, you won't be able to use it.
Note: Your battery is designed to last the life of your product. It should only be removed by a recycling facility. Any attempt to remove or replace your battery will damage your headset.
Basics
a few essentials to get you started
Turn it on & off

Wear it
1 Rotate the boom to the open position and the speaker to the right or left (depending on which you ear you use).
2 Loop it over your ear (ensure main housing is behind your ear and the boom points towards your mouth).

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Diagram of a hand-operated ear device with a curved arrow indicating rotation (no text or symbols)Tip: Try out all the supplied ear cushions to get a comfortable fit and optimal performance.
5 Basics
Store it
Rotate the boom (1) and speaker (2) as shown to the closed position.


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Simple line drawing of a medical device with a ruler and clamped cup (no text or symbols)storing position
Note: Only rotate the boom in the direction shown. It will not rotate in the other direction.
Pair & connect
connect and go
Note: The voice prompts are only in English.
Pair & connect with your phone
1 Turn off any Bluetooth™ devices previously paired with your headset.
2 Turn on the Bluetooth feature on your phone.
3 Put the headset on your ear (see "Wear it" on page 5).
4 Turn on your headset (see "Turn it on & off" on page 5).
The status light becomes steadily lit in blue and you hear “ready to pair”.
5 Follow the voice prompts to connect your phone to your headset.
Note: When prompted for the passkey, enter 0000.
When your headset successfully pairs with your phone, you hear “pairing complete”.
For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on. Your headset and phone will connect automatically.
Pair & connect a second phone
1 Turn off first phone and any other Bluetooth devices previously paired with your headset.
2 Turn your headset off (see "Turn it on & off" on page 5).
3 Put the headset on your ear.
4 Turn on the Bluetooth feature on your phone.
5 Turn on your headset.
The status light becomes steadily lit in blue and you hear “ready to pair”.
6 Follow the voice prompts to connect your phone to your headset.
Note: When prompted for the passkey, enter 0000.
When your headset successfully pairs with your phone, you hear “pairing complete”.
To connect to both phones, turn on the first phone while the second phone is connected. When you hear “phone 2 connected”, your headset is connected to both phones.
Test your connection
1 Place the headset on your ear.
2 On your phone, dial a phone number and press the Call/Send key.
If your phone and headset are successfully connected, you hear ringing on the headset.
Calls
it's good to talk
Note: Some features are phone/network dependent.
Note: The voice prompts are only in English.
| To... | |
| answer call Press the Call button. | |
| reject call Press and hold a Volume button until you hear a tone | |
| make a voice dial call | Press the Call button and you hear a tone. |
| redial last call Press and hold the Call button until you hear a tone. | |
| mute or unmute a call | Press the Mute button and you hear “mute on” or “mute off”. |
| end a call Press the Call button. | |
| answer second incoming call | Press the Call button. |
| reject second incoming call | Press and hold a Volume button until you hear a tone. |
Tip: When connected to two phones, follow the voice prompts to perform functions such as voice dial and redial on the desired phone.
Talk time
check your chat time
Note: The voice prompts are only in English.
Press both Volume buttons while not on a call.
| if light shows... and/or you hear... | your remaining talk time is... |
| red “battery level is low” | less than 2 hours |
| yellow “battery level is medium” | between 2 to 5 hours |
| green “battery level is high” | more than 5 hours |
To save battery power, turn off the headset when not using it for an extended time.
Status light
know your headset
| If light shows... your headset is... |
| three blue flashes powering on/off |
| steady blue in pairing/connect mode |
| rapid blue/purple flashes connected to your phone |
| quick blue flash receiving or making a call on phone 1 |
| quick purple flash receiving or making a call on phone 2 |
| slow blue pulse on a call |
| slow blue flash in standby (not on a call—connected to one phone) |
| slow green flash in standby (not on a call—connected to two phones) |
| slow red flash idle (not connected to a phone) |
| slow purple pulse muting the call |
| steady red trying to connect to your phone |
| quick red flash in a low battery state |
Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
Settings
make some changes
Note: The voice prompts are only in English.
Turn voice prompts on & off
With the headset turned on, press and hold either Volume button and Call button until you hear “voice prompts on” or “voice prompts off”.
Reset
Caution: This action erases all pairing information stored in your headset.
1 Ensure your headset is on.
2 Press and hold both Volume buttons and Call button together for 10 seconds until the status light is steady blue.
Problems?
we've got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired with the headset are turned off. If the status light is flashing in blue, first turn off the other device, then turn the headset off and on. The status light becomes steadily lit in blue and you hear “ready to pair”.
My phone doesn't find my headset when searching
Make sure the status light on your headset is steadily lit in blue when your phone is searching for devices. If not, press and hold the Call button and both Volume buttons until you hear “ready to pair”.
My headset worked before but now it's not working
Make sure your phone is on and the Bluetooth feature is turned on in your phone. If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again (see “Pair & connect” on page 7).
Support
we're here to help
If you have questions or need assistance, visit us at www.motorola.com/Bluetoothsupport or www.motorola.com/bluetoothconnect
Safety & General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE.
Use & Safety for Battery-Powered Accessories
- Do not store or use your battery-powered accessory (such as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C (140°F).
- Do not recharge your accessory in temperatures below 0°C (32°F) or above 45°C (113°F).
- Conditions inside a parked car can exceed this range. Do not store your accessory in a parked car.
- Do not store your accessory in direct sunlight.
- Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery.
- Battery life may temporarily shorten in low-temperature conditions.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries, antennas, and convertible covers, may cause your mobile device to exceed RF energy exposure guidelines and may void your mobile device's warranty. For a list of approved Motorola accessories, visit our Web site at: www.motorola.com
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction. Using a mobile device or accessory may be prohibited or restricted in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
- Type or read texts.
- Enter or review written data.
- Surf the web.
- Input navigation information.
- Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
- Keep your eyes on the road.
- Use a handsfree device if available or required by law in your area.
- Enter destination information into a navigation device before driving.
- Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
- Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
• End your call or other task if you cannot concentrate on driving.
Responsible driving practices can be found at www.motorola.com/callsmart (in English only).
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected.
To protect your hearing:

- Limit the amount of time you use headsets or headphones at high volume.
- Avoid turning up the volume to block out noisy surroundings.
- Turn the volume down if you can't hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at direct.motorola.com/hellomoto/nss/AcousticSafety.asp(in English only).
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
- A choking hazard may exist for small, detachable parts.
- Improper use could result in loud sounds, possibly causing hearing injury.
- Improperly handled batteries could overheat and cause a burn.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
| Symbol Definition | |
![]() | Important safety information follows. |
![]() | Do not dispose of your battery or mobile device in a fire. |
![]() | Do not dispose of your battery or product with your household waste. See “Recycling” for more information. |
![]() | For indoor use only. |
European Union Directives Conformance Statement
CE
Hereby, Motorola declares that this product is in compliance with:
- The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives

The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your product's label in the "Search" bar on the Web site.
FCC Notice to Users
The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your product may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
- Monitor access —Keep your product with you and do not leave it where others may have unmonitored access. Lock your product's keypad where this feature is available.
- Keep software up to date —If Motorola or a software/application vendor releases a patch or software fix for your product that updates the device's security, install it as soon as possible.
- Secure Personal Information —Your product can store personal information in various locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your product..
Note: For information on how to backup or wipe data from your product, go to www.motorola.com/support
- Online accounts —Some products provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features.
- Applications—Install third party applications from trusted sources only. Applications can have access to private information such as call data, location details and network resources.
If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider.
Use & Care
To care for your Motorola product, please keep it away from:

liquids of any kind
Don't expose your product to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don't try to accelerate drying with the use of an oven or dryer, as this may damage the product.

extreme heat or cold
Avoid temperatures below -10^ ( 14^ ) or above 60^ ( 140^ ).

microwaves
Don't try to dry your product in a microwave oven.

dust and dirt
Don't expose your product to dust, dirt, sand, food, or other inappropriate materials.

cleaning solutions
To clean your product, use only a dry soft cloth. Don't use alcohol or other cleaning solutions.

shock and vibration
Don't drop your product.
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should
be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.
Latin America Warranty, Except Mexico
Latin America Warranty Motorola Mobility Inc. Subscribers/Cellular Division
Through its own service centers and/or its authorized service centers, Motorola provides a 1-year warranty that covers the cellular phone, all its parts and labor against any defect and operation as long as the “Product” has been operated and handled under normal conditions. The term of 1 year begins when the “Product” is purchased.
Conditions
- For warranty service, return the "Product" and this warranty to the place of purchase or to any Motorola authorized service center.
If additional information is needed, please contact any of our service centers:
Motorola Comercial, S.A. de C.V.
Bosques Alisos No. 125
Diagonal 127A N. 17-64
Bogotá, Colombia
Telephone: 615-5759
Telephone: 615-5769
Telephone: 216-1743
If the cellular phone has been installed in a vehicle, take the vehicle to the service center to analyze the equipment, or the installation on the vehicle. This warranty does not cover the installation of the cellular phone.
- Motorola Mobility Inc., through its own service centers and/or their authorized service centers, will repair or replace the cellular phone at no charge. This warranty covers shipping expenses, only if it is needed to make the repair. Motorola Mobility Inc. through its own service centers and/or their authorized service centers, at its own discretion, will repair, replace, or reimburse the purchase price of the defective cellular phone only during the warranty period, as long as the "Product," in accordance with the conditions established in this warranty, is returned to a Motorola service center or to a Motorola authorized service center. All the accessories, batteries, parts, small boards or equipment of the cellular telephone that by virtue of being defective are replaced in fulfillment of this warranty, will automatically become property of Motorola Mobility Inc.
- To receive warranty service, present your cellular phone or accessory to any Motorola service center or Motorola authorized service center, along with your receipt of purchase or comparable substitute that indicates the date of purchase, serial number of the transceiver, and/or electronic serial number.
- The repair time will not be greater than 30 days, starting from the day the equipment was received at the service center.
- To purchase parts, spare parts, accessories and service not covered by this warranty, contact one of the service centers listed in section 1, or any authorized service center in your locality.
- This warranty is not valid in the following cases:
• Defects or damages derived from abnormal use.
- Defects or damages derived from accident or negligence.
- Defects or damages derived from tests, unsuitable operation, maintenance, installation and adjustments, or derived from any alteration or modification of any type.
- Damage caused to antennas, unless they are consequences of defects in material or workmanship.
- When the cellular phone has been disassembled and/or repaired so that its operation has been affected or that it can not be tested to verify any claim that grants this warranty.
- Any cellular phone with a serial number that has been removed, altered, or obliterated.
• Defects or damages caused by food spills or liquids. - When the cables of the control unit have been stretched or the module tongue-piece has broken.
- When the surface of the "Product" and its pieces have been scratched or damaged due to normal use.
- Leather cases.
- Rented cellular phones.
- When the "Product" has been altered or repaired by non-Motorola authorized service centers.
-
When the "Product" has not been operated in agreement with the instructions that accompany the "Product."
-
The batteries (Nickel-Cadmium) are warranted only if their capacity is reduced by 80% below its predicted capacity. This warranty is null for all types of batteries if:
- The batteries are charged by a charger that has not been approved by Motorola.
- Any of the battery seals are broken or tampered with.
- The batteries were used or installed in non-Motorola equipment.
| "Product": |
| Brand: Motorola Model: |
| Number of Mechanical Series: |
| Number of Electronic Series: |
| Name of Distributor: |
| Street and Number: |
| Town: |
| Municipality: |
| Postal Code, City, State, or Country: |
| Telephone: |
| Date of Delivery or Installation: |
Limited Warranty (Mexico)
For Motorola personal communication products and accessories purchased in Mexico
I. Concepts Covered by this Warranty
This warranty covers all the parts, components, accessories and labor of the Motorola “Product” from defects in materials and workmanship under normal consumer usage.
The Motorola “Products” that are protected under this warranty can be: (a) cellular telephones, (b) radar sets, (c) two-way radios, and (d) wireless telephones.
Motorola Comercial, S.A. de C.V., at its option, will at no charge repair, replace, or refund the purchase price of any “Product” that does not conform to this warranty. Motorola may use functionally equivalent reconditioned/refurbished/pre-owned or new products, accessories, or parts. Updates in software are not covered.
II. Length of Warranty Coverage
The length of coverage is one (1) year from the date the new “Product” was purchased from an authorized distributor.
III. Place where consumers can make the warranty effective, obtain parts, components, and accessories
Motorola Comercial, S.A. de C.V.
Bosques de Alisos 125
IV. Procedure to Make the Warranty Effective
For warranty service, return the “Product” (with its components and accessories, such as batteries, antennas, and charger) to the place of purchase, to the address above, or to an authorized service center, or call 01 800 021 0000. To request a refund, you must present this warranty, sealed by the place of purchase, along with the “Product.”
V. Warranty Limitations or Exceptions
The warranty is not valid when:
- The "Product" has been used in conditions different from the normal ones.
- The "Product" has not been operated as described in the operating instructions.)
- The "Product" has been altered or repaired by someone other than Motorola, or its authorized service centers.
If repairs are not covered by this warranty, Motorola, at the request of the purchaser, will provide information regarding availability, prices, and other conditions for the repair of the “Product.”
To obtain information on products that need repairs not covered by this warranty, please call 01 800 021 0000.
| Product Model: Date of Purchase: | |
| Seal of the authorized or established distributor where the “Product” was purchased: | |
Note: In other countries, consult the laws and local regulations under the warranty and its local Motorola office.
Copyright & Trademarks
Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.hellomoto.com
Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Motorola Mobility Argentina S.A.
Suipacha 1111 - Piso 18
C1008AAW Buenos Aires
ARGENTINA
Motorola Industrial Ltda.
Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. The Bluetooth trademarks are owned by their proprietor and used by Motorola Mobility, Inc. under license. All other product or service names are the property of their respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment.
Product ID: Motorola HX520
Manual Number: 68014248001-A

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Abstract black-and-white geometric logo resembling a stylized letter 'M' within a circle (no text or symbols)MOTOROLA HX520
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Line drawing of a medical device with a connector inserted, showing internal components and a terminal block (no text or symbols)Luz de estado
Roja/Amarilla = carga
Verde = carga completa
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Diagram of a hand-wear device with a curved arrow indicating rotation (no text or symbols)4 Conceptos básicos
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Simple line drawing of a medical device with a ruler for scale (no text or symbols)www.motorola.com/Bluetoothsupport o
www.motorola com/bluetoothconnect
Mientras conduce, NUNCA:
Diagonal 127A N. 17-64
Bogotá, Colombia
Teléfono: 615-5759
Teléfono: 615-5769
Teléfono: 216-1743
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Abstract black and white geometric logo resembling a stylized letter 'M' within a circle (no text or symbols)MOTOROLA HX520
na Web: www.motorola.com/support
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Diagram of a handbell with a handle and belt, showing a curved arrow indicating rotation (no text or symbols)natural_image
Simple line drawing of a medical device with a ruler for scale (no text or symbols)www.motorola.com/recycling
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Logo featuring a stylized eye and curved shape, labeled 'ANATEL' below (no additional text or symbols)Anatel: 2257-10-0502




