SHK 50 - Electric heating pad SANITAS - Free user manual and instructions
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USER MANUAL SHK 50 SANITAS
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Two textured, mesh-textured objects resembling a bird or fish head with earphones and circular cutouts (no text or symbols visible)IE NI Instruction for Use 10
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Diagram of a medical or electrical device with numbered parts labeled 1 to 6, showing internal components and wiring.natural_image
Technical line drawing of a mechanical component with a cylindrical housing and a threaded rod (no text or symbols)- Items included in the package ....11
1.1 Description....11
- Important instructions
Retain for future use....11
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Intended use....13
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Operation....13
4.1 Safety....13
4.2 Initial use....13
4.3 Switching on ....14
4.4 Setting the temperature .....14
4.5 Automatic switch-off....14
4.6 Switching off ....14
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Cleaning and maintenance....14
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Storage....15
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Disposal....15
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What if there are problems? 15
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Technical data 15
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Warranty/service....15
Explanation of symbols
The following symbols are used on the device, in these instructions for use, on the packaging and on the type plate for the device:
![]() | WARNING: Warning of risks of injury or health hazards | ||
![]() | CAUTION: Safety information about possible damage to appliance/accessories | ||
![]() | NOTE: Important information | ||
![]() | Read the instructions Do not insert pins | ||
![]() | Do not use folded or rucked Not to be used by very young children (0 - 3 years) | ||
![]() | Manufacturer | ||
![]() | The device has double protective insulation and therefore complies with protection class 2. | ||
![]() | Please dispose of the device in accordance with EC Directive – WEEE (Waste Electrical and Electronic Equipment). | ||
![]() | Marking to identify the packaging material.A = Material code, B = Material number: 1-7 = Plastics, 20-22 = Paper and cardboard | ||
![]() | This product satisfies the requirements of the applicable European and national directives. | ||
![]() | Separate the product and packaging elements and dispose of them in accordance with local regulations. | ||
![]() | This device meets the high requirements of OEKO-TEX® STANDARD 100 for human ecology as verified by the Hohenstein Research Institute. | ||
![]() | Wash at a maximum temperature of 30 °C, Very gentle wash | ![]() | Do not iron |
![]() | Do not bleach | ||
![]() | Do not dry-clean | ![]() | Do not dry in a tumble dryer |
1. Items included in the package
1 Shoulder heat pad
1 Control
1 Instructions for use
1.1 Description
1 Mains plug
2 Mains cable
3 Control
4 Indicator lamp
5 Sliding switch for ON/OFF and temperature settings
6 Plug-in coupling

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Diagram of an electrical plug with labeled parts including power, socket, and terminal connections2. Important instructions Retain for future use

WARNING
- Non-observance of the following notes may result in personal injury or material damage (electric shock, skin burns, fire). The following safety and hazard information is not only intended to protect your health and the health of others, it should also protect the product. For this reason, pay attention to these safety notes and include these instructions when handing over the product to others.
- This heat pad must not be used by persons who are not sensitive to heat or by other vulnerable persons who may not be able to react to overheating (e.g. diabetics, people with skin alterations due to illness or scarred tissue in the application area, after taking pain relief medication or alcohol).
- This heat pad must not be used by very young children (0-3 years old) as they are unable to respond to overheating.
- The heat pad can be used by children older than 3 and younger than 8 years of age provided they are supervised. For this, the control must always be set to the minimum temperature.
- This heat pad may be used by children over the age of 8 and by people with reduced physical, sensory or mental skills or a lack of experience or knowledge, provided that they are supervised or have been instructed on how to use the heat pad safely, and are fully aware of the consequent risks of use.
- If the heat pad is being used over several hours, we recommend that you set the lowest temperature setting on the control to avoid overheating the heated body part, which may lead to burns to the skin.
• Children must not play with the heat pad.
- Cleaning and user maintenance must not be performed by children unless supervised.
- This heat pad is not designed for use in hospitals.
- This heat pad is only intended for domestic/private use, not for commercial use.
- Do not insert needles.
- Do not use when folded or bunched up.
- Do not use if wet.
- This heat pad may only be used in conjunction with the control specified on the label.
- This heat pad must only be connected to the mains voltage that is specified on the label.
- The electrical and magnetic fields emitted by this heat pad may interfere with the function of a pacemaker. However, they are still well below the limits: electrical field strength: max. 5000 V/m, magnetic field strength: max. 80 A/m, magnetic flux density: max. 0.1 milli-tesla. Please therefore consult your doctor and the manufacturer of your pacemaker before using this heat pad.
- Do not pull, twist or make sharp bends in the cables.
- If they are not positioned properly, there may be a risk of becoming entangled in, being strangled by, tripping over, or stepping on the cable and control of the heat pad. The user must ensure that excess lengths of cable, and cables in general, are safely routed.
- Please check this heat pad frequently for signs of wear and tear or damage. If any such signs are evident, if the heat pad has been used incorrectly or if it no longer heats up, it must be checked by the manufacturer before being switched on again.
- Under no circumstances should you open or repair the heat pad (including the accessories) yourself because faultless functionality can no longer be guaranteed thereafter. Failure to observe this will invalidate the warranty.
- If the mains connection cable of this heat pad is damaged, it must be disposed of. If it cannot be removed, the heat pad must be disposed of.
- Do not expose control and cables to direct sunlight. Otherwise the heat pad may get damaged.
- When this heat pad is switched on:
- Do not place any sharp objects on it
- Do not place any heat sources, such as hot water bottles, heat pads or similar, on it
- The electronic components in the control warm up when the heat pad is in use. For this reason, the control must never be covered or placed on the heat pad when it is in use.
- Allow the heat pad to cool down before storing it away. Otherwise the heat pad may get damaged.
- To avoid any creasing in the heat pad, do not place any objects on top of it while it is being stored. Otherwise the heat pad may get damaged.
- It is essential to observe the information relating to the following chapters: Operation, Cleaning and maintenance, Storage.
- If you should have any questions about using our devices, please contact our Customer Services department.
3. Intended use

CAUTION
This heating pad is only designed to warm up the human body.
4. Operation
4.1 Safety

CAUTION
- The heating pad is fitted with a SAFETY SYSTEM. This sensor technology provides protection against overheating across the entire surface of the heating pad with an automatic switch-off in the event of a fault. If the SAFETY SYSTEM has switched off the heat pad, the indicator lamp (4) is no longer illuminated, even when the heat pad is switched on.
- Please note that for safety reasons, the heating pad can no longer be operated after a fault has occurred and must be sent to the specified service address.
- Do not connect the defective heat pad with another control of the same type. This would trigger a permanent switch-off via the control safety system.
4.2 Initial use

CAUTION
Ensure that the heating pad will not bunch up or become folded during use.
- First, connect the control to the heating pad by inserting the plug-in coupling.
- Then plug the mains plug into the socket.

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Technical line drawing of a connector with a circular base and arrow indicating direction (no text or symbols)The exclusive shape of this heating pad was developed specifically for use on the shoulders and neck. Position the heating pad on the shoulders and pull the ends over the chest. Press both ends of the heat pad against each other so that the press stud clicks into place. For a tighter fit, the alternative press studs can be used. To remove the heat pad, unfasten the press stud or press studs.
4.3 Switching on
To switch the heating pad on, set the sliding switch for ON/OFF and temperature settings to setting 1, 2, 3, 4, 5 or 6.
When it is switched on, the indicator lamp (4) lights up.
4.4 Setting the temperature
Level 0: OFF
Level 1: minimum heat
Level 2-5: individual heat
Level 6: maximum heat

NOTE
The fastest way to warm up the heating pad is to initially set the highest temperature setting.

NOTE
These heating pads have a fast heating function, which allows the pad to warm up faster in the first 10 minutes.

WARNING
If the heating pad is being used over several hours, we recommend that you set the lowest temperature setting on the control to avoid overheating the heated body part, which may lead to burns to the skin.
4.5 Automatic switch-off
This heating pad is equipped with an automatic switch-off function. This turns off the heat supply approx. 90 minutes after the initial use of the heating pad. The indicator lamp (4) then begins to flash. So that the heating pad can be switched back on, the sliding switch for ON/OFF and temperature settings (5) must first be set to setting "0" (OFF). After about 5 seconds it is possible to switch it on again.

4.6 Switching off
To switch the heating pad off, set the sliding switch for ON/OFF and temperature settings to setting "0" (OFF). When it is switched off, the indicator lamp (4) no longer lights up.

NOTE:
If the heating pad is not in use, switch the sliding switch for ON/OFF and temperature settings to setting "0" (OFF) and unplug the mains plug (1) from the socket. Then disconnect the control (3) from the heating pad by unplugging the plug-in coupling (6).
5. Cleaning and maintenance

WARNING
Before cleaning, always remove the mains plug from the socket first. Then disconnect the control from the heating pad by unplugging the plug-in coupling. Otherwise there is a risk of electric shock.

CAUTION
The control must never come into contact with water or other liquids, as this may cause damage.
- To clean the control, use a dry, lint-free cloth. Do not use any chemical or abrasive cleaning agents.
- Small marks on the heating pad can be removed with a damp cloth and if necessary, with a little liquid detergent for delicate laundry.

CAUTION
Please note that the heating pad may not be chemically cleaned, wrung out, tumble dried, put through a mangle or ironed. Otherwise the heating pad may be damaged.
- This heating pad is machine-washable.
- Set the washing machine to a particularly gentle wash cycle at 30 °C (wool cycle). Use a delicate laundry detergent and measure it out according to the manufacturer's instructions.
- Immediately after washing, reshape the heating pad to its original dimensions while it is still damp and spread it out flat on a clothes horse to dry.

CAUTION
- Do not use pegs or similar items to attach the heating pad to the clothes horse. Otherwise the heating pad may be damaged.
- Do not reconnect the control to the heating pad until the plug-in connection and the heating pad are completely dry. Otherwise the heating pad may be damaged.

WARNING
Never switch the heating pad on to dry it! Otherwise there is a risk of electric shock.
6. Storage
If you do not plan to use the heating pad for a long period of time, we recommend that you store it in the original packaging. For this purpose, disconnect the control from the heating pad by unplugging the plug-in coupling.
7. Disposal
For environmental reasons, do not dispose of the device in the household waste at the end of its useful life. Dispose of the unit at a suitable local collection or recycling point. Dispose of the device in accordance with EC Directive – WEEE (Waste Electrical and Electronic Equipment). If you have any questions, please contact the local authorities responsible for waste disposal.

8. What if there are problems?
| Problem Cause Solution | ||
| The indicator lamp is not illuminated while- the control is properly connected to the heating pad- the mains plug is connected to a working socket- the sliding switch is set to 1, 2, 3, 4, 5 or 6 | The safety system has switched the heating pad off permanently. | Send the heating pad and the control for servicing. |
9. Technical data
See the rating label on the heating pad.
10. Warranty/service
Hans Dinslage GmbH, Riedlinger Straße 28, 88524 Uttenweiler (hereinafter referred to as "HaDi"), provides a guarantee for this product, subject to the requirements below and to the extent described as follows.
Claiming the guarantee shall not affect the Purchaser's statutory guarantee rights arising from the purchase agreement with the Seller in the event of defects. The Purchaser may exercise these statu-
tory guarantee rights free of charge. The guarantee shall apply without prejudice to any mandatory statutory provisions on liability.
HaDi guarantees the perfect functionality and completeness of this product.
The worldwide guarantee period is 3 years, commencing from the purchase of the new, unused product from the seller.
The guarantee only applies to products purchased by the buyer as a consumer and used exclusively for personal purposes in the context of domestic use. German law shall apply.
During the guarantee period, should this product prove to be incomplete or defective in functionality in accordance with the following provisions, HaDi shall carry out a repair or a replacement delivery free of charge, in accordance with these guarantee conditions.
Should the buyer wish to file a guarantee claim, they shall first contact the HaDi Customer Service team:
Service hotline (free): E-mail:
GB Tel.: 0800 931 0319 service-uk@sanitas-online.de
IE NI Tel.: 1800 939 235 service-ie@sanitas-online.de
MT Tel.: 800 626 05 service-mt@sanitas-online.de
The buyer will then receive further information about the processing of the guarantee claim, e.g. where they can send the product and what documentation is required.
If we request the buyer to send the defective product, the product must be sent to the following address:
NU Service GmbH
Lessingstraße 10 b
89231 Neu-Ulm
Germany
A guarantee claim shall only be considered if the buyer can provide HaDi, or an authorised HaDi partner, with
- a copy of the invoice/purchase receipt, and
- the original product.
The following are explicitly excluded from this guarantee:
• deterioration due to normal use or consumption of the product;
- accessories supplied with this product which are worn out or used up through proper use (e.g. batteries, rechargeable batteries, cuffs, seals, electrodes, light sources, attachments and nebuliser accessories);
- products that are used, cleaned, stored or maintained improperly and/or contrary to the provisions of the instructions for use, as well as products that have been opened, repaired or modified by the buyer or by a service centre not authorised by HaDi;
- damage that arises during transport between manufacturer and customer, or between service centre and customer;
- products purchased as seconds or as used goods;
- consequential damage arising from a fault in this product (however, in this case, claims may exist arising from product liability or other compulsory statutory liability provisions).
Repairs or an exchange in full do not extend the guarantee period under any circumstances.
FR BE CH FRANÇAIS
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