Q: What does the error code Err 3 mean on the SANITAS SBM 67 blood pressure monitor?

Err 3 (or E3) means that the cuff is too tight or not tight enough around your arm. How to correct this error Reposition the cuff: The lower edge should be placed 2-3 cm above the elbow crease Check the tightness: The cuff should fit snugly. You should be able to fit two fingers underneath without excessive effort Make sure to use the original cuff: The device is only compatible with the supplied cuff (arm circumference: 22-36 cm) Stay calm and still: Rest for a few minutes before restarting the measurement If the error persists after these checks, check the condition of the batteries (replace them if necessary) and restart the measurement.

Q: What does the error E4 (Er4) mean on the SANITAS SBC 15 and how can it be fixed?

The error Er4 on the Sanitas SBC 15 blood pressure monitor means that the cuff is improperly positioned : it is either too tight or too loose during measurement. This prevents the device from accurately measuring your blood pressure. How to fix the Er4 error: Reposition the cuff : Expose your wrist and place the cuff on the inside of your wrist, with the top edge of the device about 1 cm from the palm of your hand. Adjust the tension correctly : The cuff should be snug around the wrist without being too tight. You should be able to slip one finger underneath, no more, no less. Ensure circulation is not restricted : Remove any tight clothing that may restrict blood flow in the arm. Stay still and quiet : Do not move or talk during the entire measurement. Rest first : Sit comfortably with your back supported, and rest for at least 5 minutes before starting the measurement again. Make sure the cuff is at heart level. If the Er4 error persists after correcting the cuff positioning, check the condition of your batteries. Ensure you have inserted two AAA 1.5V LR03 batteries correctly respecting the polarity. If the batteries are nearly empty, replace them with two identical new alkaline batteries. Weak batteries can cause repeated measurement errors. If the error continues to appear after replacing the batteries, contact Sanitas customer service, as this may indicate a malfunction of the device.

Question 1

What does the error code Err 3 mean on the SANITAS SBM 67 blood pressure monitor?

Accepted Answer

Err 3 (or E3) means that the cuff is too tight or not tight enough around your arm.

How to correct this error

Reposition the cuff: The lower edge should be placed 2-3 cm above the elbow crease
Check the tightness: The cuff should fit snugly. You should be able to fit two fingers underneath without excessive effort
Make sure to use the original cuff: The device is only compatible with the supplied cuff (arm circumference: 22-36 cm)
Stay calm and still: Rest for a few minutes before restarting the measurement

If the error persists after these checks, check the condition of the batteries (replace them if necessary) and restart the measurement.

Question 2

Do I need to calibrate the SANITAS SFT 75 thermometer after changing the batteries?

Accepted Answer

No, no calibration is necessary after changing the batteries.

The SANITAS SFT 75 thermometer is factory pre-calibrated and maintains its calibration regardless of battery replacement. When you change the 2 AAA 1.5V batteries located in the compartment at the back of the device, the existing calibration is not affected and remains valid.

If you suspect inaccuracy: The thermometer displays an accuracy of ±0.1°C. If the measurements seem abnormal after changing the batteries, please consult SANITAS customer service rather than attempting to recalibrate it yourself. Specific calibration instructions are only provided by the manufacturer if necessary.

Question 3

How to download the manual for the SANITAS SBM 46 blood pressure monitor in English?

Accepted Answer

The SANITAS SBM 46 manual is available in several languages including English. To obtain the English version:

At the top of the page, click on the flag EN (English) among the available language flags (FR, DE, EN, IT, NL).
Once the page is loaded in English, click on the Download button - the downloaded PDF will then be in English.

If you still encounter issues, you can also directly access the English version via the link: https://www.notice-facile.com/en/manual/400752/sanitas+sbm-46

For other languages not listed, you can use the "Choose your language" option at the bottom of the page to provide your email and receive a suitable translation.

Question 4

Why does the SANITAS SIH 21 not spray or produce mist?

Accepted Answer

Checks and Solutions

If the SANITAS SIH 21 does not produce mist, here are the points to check in order:

Clogged air filter - Replace the filter every 6 months. A dirty filter significantly reduces spraying. Clean it with warm water between replacements.
Worn nebulizer - The manual recommends an annual replacement of the nebulizer to maintain efficiency. If your device is over a year old and the mist has gradually weakened, this is likely the cause.
Clogged nozzle - Rinse the tip and nozzle of the nebulizer under warm water. Residues from medication can block the outlet (expected flow rate: about 0.4 ml/min).
Pinned or crushed hose - Check that the compressed air hose is not pinched, twisted, or stuck.
Insufficient medication - Ensure that the reservoir (capacity 2-8 ml) contains at least 2 ml of solution.
Incorrect position - Keep the device in a vertical or slightly tilted position. An improper position prevents spraying.

Cleaning after each use: Disassemble the nebulizer and rinse it with warm water after each session. Do not immerse the entire device. For deep cleaning, soak the nebulizer and tip for a few minutes in distilled water or a vinegar/water solution.

If after these checks the mist still does not appear, the compressor or nebulizer needs servicing.

Question 5

What does the error E4 (Er4) mean on the SANITAS SBC 15 and how can it be fixed?

Accepted Answer

The error Er4 on the Sanitas SBC 15 blood pressure monitor means that the cuff is improperly positioned: it is either too tight or too loose during measurement. This prevents the device from accurately measuring your blood pressure.

How to fix the Er4 error:

Reposition the cuff: Expose your wrist and place the cuff on the inside of your wrist, with the top edge of the device about 1 cm from the palm of your hand.
Adjust the tension correctly: The cuff should be snug around the wrist without being too tight. You should be able to slip one finger underneath, no more, no less.
Ensure circulation is not restricted: Remove any tight clothing that may restrict blood flow in the arm.
Stay still and quiet: Do not move or talk during the entire measurement.
Rest first: Sit comfortably with your back supported, and rest for at least 5 minutes before starting the measurement again. Make sure the cuff is at heart level.

If the Er4 error persists after correcting the cuff positioning, check the condition of your batteries. Ensure you have inserted two AAA 1.5V LR03 batteries correctly respecting the polarity. If the batteries are nearly empty, replace them with two identical new alkaline batteries. Weak batteries can cause repeated measurement errors.

If the error continues to appear after replacing the batteries, contact Sanitas customer service, as this may indicate a malfunction of the device.

Question 6

How to use the SANITAS SFT 75 infrared thermometer?

Accepted Answer

Basic Use

The SANITAS SFT 75 offers three measurement modes: forehead, ear, and surface measurement. Here’s how to get started:

Forehead Mode (temple)

Press the POWER/MEASURE button to turn on the device
Place the infrared tip on your temple
Hold the button down while sliding the device to the other temple
Release - the temperature will display in a few seconds with a beep
The LED indicator lights up: green if normal temperature, red if fever (≥38°C)

Ear Mode

Turn on the device with POWER/MEASURE
Remove the forehead tip by gently pushing to the right and then pulling
Pull the ear up and back to straighten the ear canal
Gently insert the probe and press POWER/MEASURE for 1 second
The result displays immediately

Memory Function and Settings

The device remembers your last 30 measurements. Press the M button to navigate through the history. To set the date, time, or change the temperature unit (°C/°F), hold the S button for 5 seconds.

The device operates with 2 AAA 1.5V batteries included.

Question 7

Why does my SANITAS SBG 19 scale display an abnormal number like 2436 when I step on it?

Accepted Answer

If your SANITAS SBG 19 scale displays an abnormal number, for example 2436, when you step on it, it may be due to several causes:

1. Calibration issue

The scale may need recalibration. To do this:

Turn off the scale.
Place it on a flat, hard, and stable surface.
Turn it back on and wait for the display to show zero before stepping on it.

2. Weak or defective batteries

Worn or improperly installed batteries can cause incorrect measurements:

Check the condition of the batteries.
Replace them with new batteries if necessary.

3. Obstruction or interference

Ensure that the surface of the scale is clean and that no objects are obstructing the operation of the sensors.

4. Hardware defect

If the problem persists despite these checks, the scale may have a technical defect. In this case, it is recommended to contact customer service or a professional.

Question 8

How to disable the Bluetooth function on the SANITAS SBM 67 blood pressure monitor?

Accepted Answer

To disable the Bluetooth function of the SANITAS SBM 67 blood pressure monitor, you need to access the device's configuration settings. Bluetooth is set during the initialization of the date and time. If you want to change it later, here’s how to proceed:

Procedure:

Press the SET button for more than 5 seconds to enter the setting mode.
Use the + button to navigate until you reach the Bluetooth symbol on the screen. At this point, the words “On” (enabled) or “Off” (disabled) will blink.
Press the function buttons -/+ to select “Off” to disable the automatic data transfer via Bluetooth.
Confirm your choice by pressing the SET button.

Once Bluetooth is disabled (“Off”), your device will no longer automatically transfer recorded measurements to the HealthCoach app. This also helps save batteries, as Bluetooth transfer consumes energy. You can reactivate this function at any time by following the same procedure and selecting “On” instead.

Question 9

How to set the date and time on the SANITAS SBM 42 blood pressure monitor?

Accepted Answer

To set the date and time on your SANITAS SBM 42 blood pressure monitor, follow the steps below:

Turn on the device: Press the power button to turn on the blood pressure monitor.
Access the setting mode: Press the SET button (or a similar button) until the display starts flashing, indicating that you are in configuration mode.
Set the year: Use the + or - buttons to adjust the year. Press SET to confirm.
Set the month: The month will then flash. Adjust it with the + or - buttons and confirm with SET.
Set the day: Repeat the same operation for the day.
Set the time: First set the hours, then the minutes using the + and - buttons, confirming each step with SET.
Confirm and exit: After setting all parameters, press SET one last time to save the settings and exit configuration mode.

Your blood pressure monitor will now display the correct date and time, which is important for accurately recording your measurements.

Question 10

What does the error code E3 mean on the SANITAS SBM 42 blood pressure monitor and how can it be resolved?

Accepted Answer

The error code E3 on the SANITAS SBM 42 blood pressure monitor indicates that the cuff is improperly fitted: either too tight or too loose. This device detects positioning anomalies of the cuff and prevents measurement from taking place to ensure the accuracy of the results. It is a safety mechanism integrated into the blood pressure monitor that prevents erroneous measurements due to inappropriate tightening.

Immediate solutions to resolve the E3 code:

Remove the cuff and examine it carefully. Ensure that the cuff is not folded, torn, or damaged, and that the connection tube is intact.
Properly replace the cuff on the bare arm (left arm preferred): the lower edge should be positioned exactly 2 to 3 cm above the elbow and above the artery. The tube should point towards the middle of your palm.
Adjust the tightening precisely: close the Velcro so that the cuff is snug but not excessive. A simple guideline: you should be able to fit two fingers (index and middle) under the cuff. If you can only fit one, it is too tight. If you can fit more than two, it is too loose.
Check for any folds or twists: the cuff should be perfectly flat against your arm, without any folds. If the cuff is unevenly wrapped, reposition it.
Reconnect the cuff properly to its connector on the device, ensuring that the connection is secure.
Initiate a new measurement: remain still and calm during the inflation and deflation process (approximately 30 to 60 seconds).

Additional checks in case of persistent issues:

If the E3 code continues to display after these adjustments, the issue may stem from the cuff itself. The internal balloon may be slightly loose or have a small air leak. Ensure that you are using the original cuff provided with the SANITAS SBM 42 (designed for an arm circumference of 22 to 36 cm). Using an incompatible cuff or a worn-out cuff may also trigger this message. As a last resort, contact SANITAS customer service at 0 157 323 320 (France) to request a replacement cuff under warranty (3 years) or consider professional repair.

User manual SANITAS : user manuals and guides in PDF

Models SANITAS most viewed

Browse manuals SANITAS by appliance type

Recent questions about devices SANITAS