Question 1

Why does my SANITAS SBG 19 scale display an abnormal number like 2436 when I step on it?

Accepted Answer

If your SANITAS SBG 19 scale displays an abnormal number, for example 2436, when you step on it, it may be due to several causes:

1. Calibration issue

The scale may need recalibration. To do this:

Turn off the scale.
Place it on a flat, hard, and stable surface.
Turn it back on and wait for the display to show zero before stepping on it.

2. Weak or defective batteries

Worn or improperly installed batteries can cause incorrect measurements:

Check the condition of the batteries.
Replace them with new batteries if necessary.

3. Obstruction or interference

Ensure that the surface of the scale is clean and that no objects are obstructing the operation of the sensors.

4. Hardware defect

If the problem persists despite these checks, the scale may have a technical defect. In this case, it is recommended to contact customer service or a professional.

Question 2

How to disable the Bluetooth function on the SANITAS SBM 67 blood pressure monitor?

Accepted Answer

To disable the Bluetooth function of the SANITAS SBM 67 blood pressure monitor, you need to access the device's configuration settings. Bluetooth is set during the initialization of the date and time. If you want to change it later, here’s how to proceed:

Procedure:

Press the SET button for more than 5 seconds to enter the setting mode.
Use the + button to navigate until you reach the Bluetooth symbol on the screen. At this point, the words “On” (enabled) or “Off” (disabled) will blink.
Press the function buttons -/+ to select “Off” to disable the automatic data transfer via Bluetooth.
Confirm your choice by pressing the SET button.

Once Bluetooth is disabled (“Off”), your device will no longer automatically transfer recorded measurements to the HealthCoach app. This also helps save batteries, as Bluetooth transfer consumes energy. You can reactivate this function at any time by following the same procedure and selecting “On” instead.

Question 3

How to set the date and time on the SANITAS SBM 42 blood pressure monitor?

Accepted Answer

To set the date and time on your SANITAS SBM 42 blood pressure monitor, follow the steps below:

Turn on the device: Press the power button to turn on the blood pressure monitor.
Access the setting mode: Press the SET button (or a similar button) until the display starts flashing, indicating that you are in configuration mode.
Set the year: Use the + or - buttons to adjust the year. Press SET to confirm.
Set the month: The month will then flash. Adjust it with the + or - buttons and confirm with SET.
Set the day: Repeat the same operation for the day.
Set the time: First set the hours, then the minutes using the + and - buttons, confirming each step with SET.
Confirm and exit: After setting all parameters, press SET one last time to save the settings and exit configuration mode.

Your blood pressure monitor will now display the correct date and time, which is important for accurately recording your measurements.

Question 4

How to change user on the SANITAS SBM 46 blood pressure monitor?

Accepted Answer

To change user on the SANITAS SBM 46 blood pressure monitor, follow these simple steps:

Turn off the device if it is on.
Locate the "User" button or a similar button on the blood pressure monitor. This button allows you to switch between different user profiles.
Press this button to scroll through the available users (for example, User 1, User 2, etc.).
When the desired user is displayed on the screen, confirm the selection by pressing the start button or a validation button depending on the model.
Proceed to take the measurement for the selected user.

Changing users allows you to keep separate measurements for each person, thus facilitating personalized tracking of blood pressure.

Question 5

How to reset the memory of the SANITAS SBM 46 blood pressure monitor?

Accepted Answer

To reset the memory of your SANITAS SBM 46 blood pressure monitor, follow the steps below:

Turn off the device: Make sure the blood pressure monitor is completely turned off.
Press the memory button: Locate the memory button on the device. Hold it down for a few seconds.
Observe the screen: The screen should display a message or symbol indicating that the memory has been cleared.
Release the button: Once the confirmation is displayed, you can release the memory button.

This operation clears all measurements stored in the device's memory, allowing you to start with an empty memory.

Question 6

How to reset the SANITAS SBM 42 blood pressure monitor?

Accepted Answer

To reset your SANITAS SBM 42 blood pressure monitor, follow the steps below:

Turn off the device by pressing the power button if the blood pressure monitor is on.
Remove the batteries from the battery compartment. Wait about 1 to 2 minutes to allow for a complete reset.
Reinsert the batteries respecting the polarity indicated (+ and -) in the compartment.
Turn the device back on by pressing the power button.

This procedure resets the blood pressure monitor and resolves some malfunctions. If the problem persists, it may be helpful to check the batteries or contact SANITAS customer service for further assistance.

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