HC-10 - Chocolate fountain Vevor - Free user manual and instructions
Find the device manual for free HC-10 Vevor in PDF.
| Product Type | Chocolate Fountain / Hot Beverage Dispenser |
| Model | HC-10 |
| Capacity | 10 liters |
| Dimensions (L x W x H) | 320 x 400 x 570 mm |
| Net weight | 7.1 kg |
| Power supply | AC 220-240 V / 110-120 V, 50/60 Hz |
| Power | 600 W |
| Temperature range | 30 °C to 90 °C |
| Main functions | Heating, mixing, keep warm, tap dispensing |
| Recommended uses | Hot chocolate, coffee, milk, milk tea, fruit juice, mulled wine |
| Main material | Stainless steel cylinder, plastic base |
| Heating elements | Heating tube with thermostatic control |
| Stirring system | Motorized rotating blade, removable shaft |
| Control panel | Touchscreen with digital display, temperature setting and alarms |
| Safety | Motor overcurrent alarm (E1) and heating overcurrent alarm (E2), automatic shutdown in case of fault |
| Cleaning | Removable parts: cylinder, sealing ring, stirring blade, tap; clean with hot water |
| Included accessories | Lid, cylinder, stirring blade, shaft, tap, drip tray, user manual |
| Available spare parts | Sealing ring (contact after-sales service) |
| Certifications | Compliant with FCC Part 15, EU Directive 2012/19/EU (WEEE) |
| Warranty | Electronic warranty via www.vevor.com/support |
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USER MANUAL HC-10 Vevor
Hot chocolate dispenser
MODEL: HC-10
We continue to be committed to providing you with tools at competitive prices. "Save Half", "Half Price", or any other similar expressions used by us only represent the savings you might benefit from buying certain tools with us compared to top brands, and do not necessarily mean to cover all categories of tools offered. We kindly remind you to verify carefully when placing an order with us to ensure you are actually saving half in comparison with the top major brands.
MODEL: HC-10

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This is the original instruction. Please read all manual instructions carefully before operating. VEVOR reserves the right to interpret the user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won't inform you of any technology or software updates on our product.
![]() | Warning-To reduce the risk of injury, user must read instructions manual carefully. |
![]() | CORRECT DISPOSALThis product is subject to the provision of european D 2012/19/EU. The symbol showing a wheelie bin crossed through indicates that the product requires separate refu collection in the European Union. This applies to the p and all accessories marked with this symbol. Products as such may not be discarded with normal domestic w must be taken to acollection point for recycling electrica electronic devices. |
![]() | Indoor Use Only |
The HC-10 hot chocolate machine, also known as a "hot coffee machine", is a multi-functional hot drink machine that can heat and stir coffee, chocolate, milk, milk tea, fruit juice, bean (rice) milk, wine, etc., or milk drinks such as chocolate milk, milk coffee, etc. The machine has the characteristics of beautiful appearance, novel design, small footprint, and so on, and can be used independently or together with other equipment. It is essential equipment for coffee shops, DIY chocolate shops, milk tea shops, bars, western restaurants in hotels or high-end buildings, 4S shops for leisure cars, company lounges, tea bars, and other similar establishments.
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
- Read all instructions before using this product.
- This appliance generates heat during use. Do not touch hot surfaces. Use handles or knobs.
- To protect against electric shock, do not place or immerse the cord or appliance in water or other liquid.
- This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance. Keep the appliance and its cord out of reach of children.
- Unplug from outlet when not in use, before putting on or taking off parts, and before cleaning. Allow to cool before putting on or taking off parts and before cleaning. To disconnect, turn any control to OFF, then unplug cord from outlet. Do not disconnect by pulling on cord.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or has been damaged in any manner. Do not attempt to replace or splice a damaged cord. Return appliance to the manufacturer (see warranty) for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors or for commercial purposes.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near wet surfaces, or heat sources such as gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- The heating base is subject to residual heat from cooking cycle. Do not touch heating base immediately after using. Allow to cool before handling.
- Use caution when opening the lid during or after a cooking cycle. Escaping steam can cause burns.
- Do not use appliance for other than intended use. Misuse can cause injuries.
- Intended for household countertop use only. Keep 6 inches (152 mm) clear from the wall and on all sides. Always use appliance on a dry, level surface.
clear from the wall and on all sides. Always use appliance on a dry level surface.
- Be sure handles are properly assembled to bowl and locked in place before using.
- Never leave unattended when containing hot oil.
- WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter and use outlet below counter.
- Models with detachable power cords: do not remove the power cord during operation. If plug becomes disconnected from appliance, unplug from wall outlet before re-connecting.
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY
No user-serviceable parts inside. Power Unit never needs lubrication. Do not attempt to service this product. A short power supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. An extension cord may be used with care. However, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the fondue pot. The extension cord should not be allowed to hang over the counter or tabletop where it can be pulled by children or tripped over unintentionally.
SAVE THESE INSTRUCTIONS
FCC Information:
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment!
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This product may cause harmful interference. 2) This product must accept any interference received, including
interference that may cause undesired operation.
WARNING: Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate the product.
Note: This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This product generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
- Reorient or relocate the receiving antenna.
- Increase the distance between the product and receiver.
- Connect the product to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for assistance.
I. Basic parameters
| Model | HC-10 | Volume | 10L |
| Name | Hot chocolate machine | Temperature control range | 30-90°C |
| Power supply | AC220-240V 50/60HZ AC110-120V 50/60HZ | Net weight | 7.1Kg |
| Power | 600W | Outline dimensions | 320*400*570 |
II. Component Introduction
![]() | 1.cover2.Cylinder block3.Stirring blade4.Mixing shaft5.Cylinder body buckle6.Host shell7.base8.Power switch9.Discharge faucet10.controller11.Water collection box |
Schematic of the control panel

III. Instructions for use
◆ Remove the machine and remove the foam film. Check that the nameplate parameters on the back of the machine are consistent with your needs. If not, please contact the after-sales service. Please read the instructions carefully before attempting to use the machine.
◆ Switch on the power supply, the buzzer beeps twice after power
power indicator is on, and the machine circuit is normal; press the "heating key" on the control panel, the mixing indicator is on, and the blade rotates; press the "stirring and heating key" for the second time, the heating function indicator lights up. Wait a while to see if the temperature on the display rises (it is better to add a small amount of water). Press this key the third time, and the stirring and heating will
◆ In the standby state, press the "temperature setting key"; the tube flashes to display the set temperature value. At this time, press the "temperature setting key" to increase the set value. Press and hold the "temperature setting key" to quickly increase the set value. The set temperature range is 30 °C to 90 °C. If no key is pressed for a few seconds, the parameters are saved, the setting state is exited, and the device returns to the standby state.
In standby mode, press the "Mix/Heat" key. The mixing indicator light turns on and the mixer starts operating. Press the "Mix/Heat" key again; the heating indicator light turns on, the heating element begins to work, and the digital display shows the actual temperature. When the actual temperature reaches or exceeds the set temperature, the heating element stops and the heating indicator flashes. When the temperature drops to 3 degrees below the set temperature, the heating element resumes operation and the heating indicator stays on. To stop heating, press the "Mix/Heat" key to exit heating mode; the heating indicator turns off and the unit returns to standby.
◆ Press the "temperature setting key" for a long time in the standby state to enter the parameter setting. Press the setting key to switch the parameters from C1 to C6. Press the "Stirring and heating key" to set the parameter. The nixie tube displays the corresponding parameter value. Press the "temperature adjustment key" to change the corresponding parameter value (the value increases in one direction. When it reaches the maximum value, press the "temperature adjustment key" again to change to the minimum value of the range). Press the "Stirring heating key" to return to the parameter selection. Do not operate any key for 5 seconds after setting the parameters, save the parameters, exit the setting state, and return to the standby state.
after setting the parameters, save the parameters, exit the setting state and return to the standby state.
| Parameters | Name | Range | Initial value | Unit |
| C1 | Temperature compensation value | -19~20 | 0 | °C |
| C2 | Heater restart temperature return difference | 0~50 | 1 | °C |
| C3 | Heater Alarm Curren (Span 0.1) | 0.5~3.0 | 2.0 | A |
| C4 | First two digits of motor alarm current value: 1.1 (span 0.1) | 0~2.0 | 1 | A |
| C5 | Two digits after the decimal point of mot alarm current value: 0.01 | 1~9 | 0 | A |
| C6 | alarm mode | 0~3 | 3 | 0: No alarm1: Individual heating alarm2: Separate motor alarm3: Full alarm |
Alarm description: The alarm function can only be activated when the corresponding device starts working. After the alarm goes off, it needs to be switched on again.
E1: Mixing motor overcurrent alarm. E2: Heater overcurrent alarm.
IV. Precautions for cleaning
1. Clean the outside
For the outer barrel, if the beverage is flowing, please wash it with water and scrub the position around the sealing ring with a brush; if the beverage is easy to solidify, such as chocolate, please wash it with water, and it will be easier to clean after melting. Scrub the barrel cover with a sponge or soft cleaning tools. Hard cleaning tools can easily cause scratches on the barrel wall and cover. The plastic surface of the base can be scrubbed with a towel.
2. Cleaning steps
A. Move the two cylinder block latches upwards as shown in the illustration.

B. Take the lid off.

C. As shown in the figure, pull the stirring blade up 30 cm, tilt it 80 degrees, and then pull it up to get the rotating blade out.

D. Cylinder block.

E. Remove the seal ring.

F. Install the cleaned sealing ring again. Pay attention to installing the sealing ring in place.


G. Install the cleaned cylinder on the machine.

H. Fasten the cylinder lock catch.

3. Cleaning faucet
For the faucet, if the beverage is easy to solidify, such as chocolate, it should be cleaned in a timely manner; otherwise, chocolate solidification may cause blockage of the faucet.
Cleaning method: After cleaning the cylinder block, add hot water to the cylinder block, then turn on the faucet and drain until the water from the faucet is completely free of impurities.
V. Operating Instructions
1. Instructions
Pour the chocolate powder and other seasonings into the cylinder, with a proper amount of water, leaving 3-5 cm from the upper end of the cylinder.

Turn on the power supply, press the power switch, set the temperature to the required temperature, press the stirring and heating key. The machine will automatically stir and heat, and when it reaches the set temperature, it will be in a state of heat preservation.
2. Precautions
When the machine is working, it is strictly forbidden to remove the mixing blade or take away or put back the cylinder body.
When the machine stops stirring, pay attention to whether the beverage is solidified when cooled. If it is solidified, please take out the cylinder and the stirring blade and place them on a clean basin, so as to avoid overload of the motor and affecting the service life of the machine.
If the machine needs cooling, disconnect the power supply for natural cooling. Do not spray water on the heater for cooling, so as not to affect the service life of the machine.
VI. Fault analysis and solution
| Serial Number | Symptoms | Cause of occurrence | Discharge method |
| 1 | The machine does not start | 1. The power cord not connected properly | 1. Check the power line and connect properly |
| 2. Zero line is not connected | 2. Check the zero line | ||
| 3. The power switch not turned on | 3. Turn on the power switch | ||
| 4. Problems with power switch plug and connecting wire | 4. Check the plug and wiring | ||
| 5. Problem with PCB board | 5. Replace PCB board | ||
| 2 | The motor does not stir | 1. Low voltage | 1. Check the power supply voltage |
| 2. Problem with PCB board | 2. Replace PCB board | ||
| 3. Mixing motor is damaged | 3. Replace the mixing motor | ||
| 4. The stirring rod is installed in place | 4. Check and insta in place | ||
| 3 | The machine is not heated | 1. The wire end of electric heater is loos | 1. Check the three ends and connect them properly |
| 2. The electric heater damaged | 2. Replace the electric heater | ||
| 4 | Material leakage | 1. The hose connecti the faucet is broken | 1. Check and replace the hose |
| 2. The clamp on th silicone hose is loose | 2. Check and connect the clamp | ||
| 3. Faucet valve body damaged | 3. Replace the faucet valve body | ||
| 4. The seal ring at cylinder body is damaged. | 4. Replace the sealing ring | ||
| 5 | The LCD does not display | 1. Problem with PCB board | 1. Replace PCB board |
| 2. Loose plug | 2. Check and connect the plug. |
VII. Circuit schematic
![graph TD A["Display interface"] --> B["temperature sensor"] B --> C["POWER"] C --> D["120V POWER / 230V POWER"] B --> E["heater"] B --> F["Mixer"] B --> G["JBJ"] style A fill:#f9f,stroke:#333 style B fill:#ff9,stroke:#333 style C fill:#9cf,stroke:#333 style D fill:#666,stroke:#333 style E fill:#9cf,…](/content/2026/04/734564/images/50e7f7234782e3a2bd49be488733d6a22948932d253fca945eb81359c0b89242.jpg)
Guarantee card
Q&A
- How do I get a spare seal ring?
You can contact us to purchase.
2. Can I use milk powder?
Yes.
- Can I add chocolate chunks and milk to make hot chocolate?
Chocolate cubes are not recommended. Chocolate powder is recommended.
- Can I make drinks inside?
Yes.
- Is chocolate bubbling a normal phenomenon?
Yes. Generally, chocolate contains a certain amount of small bubbles. During stirring, bubbles will also enter the chocolate slurry; heating chocolate also produces gas. So, don't worry.
Manufacturer: Shanghai Muxin Muye Youxian Gongsi
Address: Shuangcheng Lu 803 Nong 11 Hao 1602A-1609 Shi, Baoshan Qu, Shanghai 200000 CN.
Imported to AUS: SIHAO PTY LTD. 1 ROKEVA STREET, EASTWOOD NSW 2122 Australia
Imported to USA: Sanven Technology Ltd. Suite 250, 9166 Anaheim Place, Rancho Cucamonga, CA 91730
| UK | REP |
YH CONSULTING LIMITED. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4A>
| EC | REP |
Technical Support and E-Warranty Certificate www.vevor.com/support
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User Manual
YH CONSULTING LIMITED. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4AX

E-CrossStu GmbH
Mainzer Landstr.69, 60329
YH CONSULTING LIMITED. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4AX

NEED HELP? CONTACT US!
Imported into AUS: SIHAO PTY LTD. 1 ROKEVA STREET EASTWOOD NSW 2122
Australia
YH CONSULTING LIMITED. C/O YH Consulting Limited
Office 147, Centurion House, London Road, Staines-upon-
Thames, Surrey, TW18 4AX
E-CrossStu GmbH
Mainzer Landstr.69,
YH CONSULTING LIMITADO. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4AX

E-CrossStu GmbH Mainzer Landstr.69, 60329 Frankfurt am Main.
VEVOR®
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NEED HELP? CONTACT US!
Instruction manual
C/O YH Consulting Limited Office 147, Centurion House,
London Road, Staines-upon-Thames, Surrey, TW18 4AX
| REPREZENT KE |
E-CrossStu GmbH
Mainzer Landstr.69, 60329
Frankfurt am Main.
VEVOR®
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NEED HELP? CONTACT US!
H. Lock the cylinder lock pin.

3. Clean the tap • If
| EG | REP |

G. Install the cleaned cylinder on the machine.

H. Fasten the cylinder lock latch.

YH CONSULTING LIMITED. C/O YH Consulting Limited
Office 147, Centurion House, London Road, Staines-upon-
Thames, Surrey, TW18 4AX
| EC | REP |
E-CrossStu GmbH
Mainzer Landstr.69,
60329 Frankfurt am Main.
VEVOR®
TOUGH TOOLS, HALF PRICE



