HDC9360 - Food Warmers Vollrath - Free user manual and instructions

Product Type	Square Heated Countertop Display Case
Model	HDC9360
Brand	Vollrath
Dimensions (length)	60 inches (152.4 cm)
Power Supply	120 V, grounded plug
Temperature Range	104 °F (40 °C) to 165 °F (74 °C)
Weight Capacity (bottom shelf)	55 lb (24.9 kg)
Main Features	LED lighting, digital display, adjustable thermostat
Intended Use	Display and holding prepared foods hot
Maintenance and Cleaning	Unplug, let cool, clean with a damp cloth and soapy water
Electrical Safety	Do not use extension cord, do not immerse, unplug before maintenance
Thermal Safety	Burn risk – do not touch hot surfaces
Installation	Flat and stable surface, minimum clearance, silicone sealing recommended
Spare Parts	Available at vollrathfoodservice.com
Repairability	Do not repair yourself – contact Vollrath customer service
Warranty	Manufacturer's warranty according to terms (see full manual)
Approximate Weight	Not specified in the manual
Materials	Glass, metal

Frequently Asked Questions - HDC9360 Vollrath

How to adjust the temperature of the display case?

Press the Set button until the temperature flashes. Use the ▲ and ▼ arrows to adjust the value. Press Set again to confirm.

Can I use an extension cord?

No, use of an extension cord is prohibited. Plug the appliance directly into a grounded wall outlet.

How to turn the LED lighting on or off?

Press the ▲ (up) and ▼ (down) buttons simultaneously to turn the LED lights on or off. The display shows 'Lt'.

What is the maximum weight supported by the bottom shelf?

For model HDC9360 (60 inches), the maximum weight is 55 lb (24.9 kg) with uniform distribution.

How to clean the display case?

Unplug the appliance and let it cool. Clean with a damp cloth and soapy water. For the glass, use a high-quality non-toxic glass cleaner.

The appliance is not heating, what to do?

Check that the appliance is plugged in and turned on. If the problem persists, the heating element or pressure switch may be defective. Contact Vollrath technical support.

Can I use the display case to reheat cold food?

No, this appliance is designed only to keep warm preheated foods. It cannot cook or reheat raw or cold foods.

What is the recommended holding temperature?

For food safety, keep hot foods at least 140 °F (60 °C) according to health department recommendations.

How to get spare parts?

Spare parts are available on the vollrathfoodservice.com website. For any repairs, contact Vollrath technical service.

Can the appliance be used without heating?

Yes, set the temperature below room temperature (e.g., 70 °F) for unheated use at ambient temperature.

USER MANUAL HDC9360 Vollrath

HEATED DELI DISPLAY CASES

Thank you for purchasing this Vollrath® product! Save this manual for reference and the packaging in case shipping is necessary.

SAFETY PRECAUTIONS

To help ensure safe use, please read and fully understand this manual and all safety messages before operation!

WARNING

Warning indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Caution indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: addresses practices not related to physical injury.

To reduce risk of injury or damage to the unit

• Use only properly grounded electrical outlets matching the nameplate-rated voltage.
• Have a qualified person install the equipment in accordance with local codes and ordinances.
• Use equipment in a flat, level position.
• Do not use an extension cord with this equipment. Do not plug this equipment into a power strip or multi-outlet power cord.
• Unplug equipment and turn off before cleaning or moving.
• Do not spray controls or outside of equipment with liquids or cleaning agents.
• Do not clean the equipment with steel wool.
• Keep equipment and power cord away from open flames, electric burners or excessive heat.
• Do not operate unattended.
• Do not operate if equipment has been damaged or is malfunctioning in any way.

Exterior view of a modern glass-wrapped display case (no text or symbols visible)

Curved Countertop

Exterior view of a modern glass-walled appliance with multiple shelves (no text or symbols visible)

Cubed Countertop

Item Model Description
HDCCV-36 HDC9236 Curved	Countertop—36"
HDCCV-48 HDC9248 Curved	Countertop—48"
HDCCV-60 HDC9260 Curved	Countertop—60"
HDCCB-36 HDC9336 Cubed	Countertop—36"
HDCCB-48 HDC9348 Cubed	Countertop—48"
HDCCB-60 HDC9360 Cubed	Countertop—60"

FUNCTION AND PURPOSE

These 120V units are designed to illuminate and display prepared, preheated food—deli (TCS-Time/Temperature Control for Safety) products—at proper serving temperatures between 104 °F (40 °C) and 165 °F (74 °C). They may also be used at ambient temperatures for displaying food that does not need to remain hot. Heated Deli Display Cases are not intended or designed to cook raw food or reheat prepared food—nor are they intended for household, industrial or laboratory use.

UNPACKING THE UNIT

1. Remove all packing material and tape, as well as any protective plastic; dispose of in an environmentally-responsible way when no longer needed.
2. Remove bolts that secure the unit to the pallet.
3. Clean any glue residue left over from the plastic or tape.
4. If adjusting shelf positions, remove the screws above the shelves and cover open slots with silicone plugs.

INSTALLATION

Clearance Requirements

• Countertop cases allow for zero clearance.
• Operator side and top of unit must remain open and accessible for proper operation and service.
• Leave a minimum of 2" of airspace between product on the top shelf and the top glass.
• Sufficient air circulation is required so the unit operates as intended. Do not cover vents on bottom platform or allow product to overhang shelves.

NOTICE: Using voltage other than the nameplate-rated voltage or modifying the power cord or electrical components will damage unit and void the warranty.

1. Place the unit on a flat stable surface.
2. Ensure control panel is accessible for operation.
3. Seal base to the countertop with food-grade silicone. Optional 4" adjustable legs are available through Vollrath®.
4. Plug the equipment into a properly grounded electrical supply matching the nameplate rating.
5. After installation, the thin breather wires on the top of the side glass panels may be trimmed and crimped closed.

FEATURES AND CONTROLS

A. Heat On Indicator—() illuminates when unit is heating.
B. Number Display—shows the current temperature or the temperature being programmed.
C. Up Triangle/Controller Power—(▲) turns controller ON or OFF or increases the temperature, dependent upon mode.
D. Set—set turns temperature setting mode ON or OFF.
E. Down Triangle/Heat—(▼) decreases temperature.

A B LAREL 8.88 set C D E

OPERATION

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating or operating.

WARNING

Electrical Shock Hazard.

Keep liquids from getting inside the unit. Do not immerse in or spray cord, plug, or unit with liquid or foam—this could cause an electrical shock. Do not use if the power cord is damaged or modified.

NOTICE: Before operation, clean the unit as directed.

NOTICE: Food must be prepared and placed in display cabinets at proper serving temperatures.

NOTICE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 °F (60 °C) to help prevent bacteria growth.

SHELF & BOTTOM PLATFORM WEIGHT CAPACITY

NOTICE: Distribute weight evenly over the shelves.

36" 48" 60"
40 lb (18.1 kg) 48 lb (21.7 kg) 55 lb (24.9 kg)

PREPARED, HOT FOOD DISPLAY USE

1. Press Up Triangle/Controller Power (▲) until unit turns on and temperature displays (about 3 seconds).
2. Press set until the temperature flashes.
3. Adjust the temperature by pressing the Up Triangle (▲) to increase or the Down Triangle (▼) to decrease.
4. Press set; heating will resume at selected temperature.
5. Preheat for about 30 minutes, then place prepared, warm food heated to proper serving temperature.

LIGHTS

1. Press Up Triangle/Controller Power ( ▲ ) and Down Triangle/Heat (▼) together to turn LED lights on or off; Lt should display or flash.

AMBIENT TEMPERATURE, NON-HEATED DISPLAY USE

1. Press Up Triangle/Controller Power ( ^▲ ) until unit turns on and temperature displays (about 3 seconds).
2. Press set until temperature flashes.
3. Press Down Triangle (▼) to decrease temperature below the ambient air.

NOTICE: Do not use this mode to store foods that could be hazardous when not maintained at proper serving temperatures.

CLEANING AND MAINTENANCE

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating.

WARNING

Electrical Shock Hazard.

Keep liquids from getting inside the unit. Do not immerse in or spray cord, plug, or unit with liquid or foam—this could cause an electrical shock. Do not use if the power cord is damaged or modified.

1. Unplug and allow unit to cool completely.
2. Dip a cloth in soapy water and wipe the unit; rinse and dry thoroughly; a non-toxic glass cleaner can be used for the glass.
3. Inspect door rollers and gasket monthly; clean and replace as needed.

TROUBLESHOOTING

Problem Potential Cause Course of Action
Unit does not have power.	Unit is not plugged in or switched on. Plug the unit in and turn it on.
	Outlet is faulty. Have a qualified person replace the outlet.
	Circuit breaker tripped. Reset the circuit breaker.
Unit is not heating.	Heating element, circulation fan, or controller is faulty.	Contact Vollrath® Technical Services.
Controller does not work. Controller is faulty.

SERVICE AND REPAIR

Serviceable parts are available on vollrathfoodservice.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.

When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.

For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.

The Vollrath Company, L.L.C. Headquarters1236 North 18th StreetSheboygan, Wisconsin 53081-3201 USAMain Tel: [phone] or 920.457.4851Main Fax: [phone] or 920.459.6573Customer Service: 800.628.0830Canada Customer Service: 800.695.8560

Technical [e-mail] Products: 800.825.6036Countertop Warming Products: 800.354.1970Toasters: 800.309.2250All Other Products: 800.628.0832

VITRINAS CALENTADAS

Exterior view of a modern glass-wrapped display case (no text or symbols visible)

Mostrador curvo

Exterior view of a modern glass-walled appliance with black and white casing (no text or symbols visible)

Mostrador cúbico

Artículo Modelo	Descripción
HDCCV-36	HDC9236 Mostrador	curvo, 36" (91 cm)
HDCCV-48	HDC9248 Mostrador	curvo, 48" (122 cm)
HDCCV-60	HDC9260 Mostrador	curvo, 60" (152,4)
HDCCB-36	HDC9336 Mostrador	cúbico, 36" (91 cm)
HDCCB-48	HDC9348 Mostrador	cúbico, 48" (122 cm)
HDCCB-60	HDC9360 Mostrador	cúbico, 60" (152,4)

FUNCIÓN Y PROPÓSITO

The Vollrath Company, L.L.C. Headquarters 1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Pujadas Vollrath of China

Ctra. de Castanyet, Vollrath Shanghai Trading 132

P.O. Box 121 Limited

17430 Santa Coloma de Farners 23A

Time Square Plaza | 500

(Girona) – Spain Zhang Yang Road

Tel. [phone] Pudong, Shanghai 200122

[e-mail] Tel: [phone]

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 4-E Col. Santa

Maria Tequepexpan 45600

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]

VITRINES CHAUFFÉES

Exterior view of a modern glass-wrapped display case (no text or symbols visible)

Vitrine de comptoir incurvée

Exterior view of a modern glass-walled display case with black and white casing (no text or symbols visible)

The Vollrath Company, L.L.C. Headquarters 1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Pujadas Vollrath of China

Ctra. de Castanyet, Vollrath Shanghai Trading 132

P.O. Box 121 Limited

17430 Santa Coloma de Farners 23A

Time Square Plaza | 500

(Girona) – Spain Zhang Yang Road

Tel. [phone] Pudong, Shanghai 200122

[e-mail] Tel: [phone]

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 4-E Col. Santa

Maria Tequepexpan 45600

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]