SS-10240 - Cooker Sogo - Free user manual and instructions

Product type	Induction cooker
Brand	Sogo
Model	SS-10240
Power supply	220-240 V ~, 50/60 Hz, 2000 W
Cooking zones	1 zone (induction)
Control type	Touch panel with digital display
Cooking functions	Hot pot (manual), Fry, Steam, Soup, Keep warm
Adjustable power	10 levels: 120 W to 2000 W
Adjustable temperature	10 levels: 60 °C to 240 °C
Timer	Programmed stop and delayed start (depending on function)
Child safety	Panel lock (long press 3 seconds)
Hot surface indicator	Yes (on until < 60 °C)
Safety protections	Overvoltage, undervoltage, overheating, surface sensor
Cooking plate	High-hardness ceramic glass, temperature resistant
Compatible utensils	Stainless steel, iron, magnetic bottom (diameter 12-20 cm)
Non-compatible utensils	Aluminum, glass, ceramic, non-magnetic or irregular bottom
Cleaning	Mild detergent and soft cloth; do not immerse; vacuum for vent
Ventilation	Wall distance > 10 cm; do not block air inlet/outlet
Recommended power outlet	10 A minimum (15 A for multiple burners)
After-sales service	www.sogosat.com / [e-mail] / 0034 902 222 161
Country of origin	Made in China, designed by SOGO (Spain)
Standards	Directives 2014/35/CE, 2014/30/UE, 2015/863/UE, 2009/125/CE

Frequently Asked Questions - SS-10240 Sogo

What types of cookware can I use on the Sogo SS-10240 induction cooker?

Use utensils made of iron or stainless steel with a magnetic bottom, with a diameter of 12 to 20 cm. Utensils made of aluminum, glass, ceramic, or with an irregular bottom are not compatible.

How to activate the child lock?

Press the lock button for 3 seconds. The screen displays "LOC". To unlock, press again for 3 seconds.

What to do if the screen displays an error code like E0 or E1?

E0 means no compatible pan is detected. Place a suitable pan. E1 is a low voltage protection: check the power supply. Consult the manual for other codes.

How to clean the ceramic glass cooking plate?

Use a mild detergent or dish soap with a soft cloth. Never immerse the appliance. For stubborn stains, use a vacuum or a soft toothbrush. Do not use abrasives.

The cooker suddenly stops during use, what to do?

Check the following points: ambient temperature too high, air inlet/outlet blocked, timer use, or continuous use for more than 2 hours. Let it cool down and ensure good ventilation.

Can I use a delayed timer to schedule cooking?

Yes, only for automatic functions (Soup, Steam). In standby mode, press the timer, set the time, then select the automatic function.

What power and electrical outlet do you recommend?

Use a special outlet of 10A minimum (15A if using multiple burners). Do not plug other appliances into the same outlet.

The plate remains hot after use, is this normal?

Yes, the hot surface indicator stays on as long as the temperature exceeds 60°C. Do not touch the plate. The fan continues to cool; unplug only after the fan stops.

What are the available cooking modes?

Hot pot (manual), Fry, Steam, Soup (automatic), and Keep warm. Each mode has a default power or temperature and a programmable timer.

What to do if the power cord is damaged?

Do not use the appliance. Have the cord replaced by a professional or authorized after-sales service (www.sogosat.com).

USER MANUAL SS-10240 Sogo

Caution: please read and preserve these important instructions

This instruction manual can also be downloaded from our web page www.sogo.es

Statement: Because the product is constantly updated, the following functions may not apply to every product; it depends on the specific model.

First. Product feature: This product heats by means of an internal coil, and through the panel, it heats the pan.

• Environmental protection: non-toxic, no pollution, no electromagnetic radiation - Fast heating: Based on the principle of electromagnetic induction, the bottom is heated directly, which results in high thermal efficiency and fast speed. - Uses a high-hardness, high-temperature-resistant crystal plate, which is easy to clean and durable. - Microcomputer control allows for adjustable heat settings. - Safe to use, with multiple protective functions such as over-voltage, under-voltage, over-temperature, and fan delay protection.

Second. Notice

1. The plate is hot after use; please do not touch it with your hands.
2. Please do not immerse the machine in water for cleaning.
3. If the power cord is damaged, please replace it at a specialized store and use the appropriate cord.
4. Please keep it out of reach of children.
5. It must be supervised by someone during use.
6. Please do not place paper, towels, or other flammable items on the heating surface to avoid causing a fire.
7. Please use a dedicated socket rated at more than 10A (use at least 15A for two-burner and multiple-burner models).
8. Do not let children or persons with reduced physical, sensory, or mental capabilities use the appliance.
9. Do not insert wire items into the air inlet or outlet to avoid electric shock.
10. Do not heat sealed containers to avoid explosion.
11. Do not use the appliance if the plate is broken until it is repaired.
12. After each use, the fan continues to operate to dissipate heat. Only unplug the power cord after the fan has stopped.
13. Do not use pots with a distorted bottom, as uneven heating of the plate may cause it to break.
14. For household and indoor use only.
15. When the appliance is not in use and before cleaning, unplug it from the outlet.
16. To protect against the risk of electric shock, do not immerse the unit, cord, or plug in water or other liquids.
17. The appliance is intended only for the purpose described in the user manual.
18. Do not use the appliance or any part of it for purposes other than those intended to avoid risk.
19. This appliance can be used by children aged 8 years and above and by persons

with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.

1. Cleaning and user maintenance shall not be performed by children without supervision. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
2. If symbol IEC 60417-5041(2002-10) is marked on appliances, its meaning shall be explained. The instructions shall state that appliances are not intended to be operated by means of an external timer or separate
3. Remote-control system. WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. Metallic objects such as knives, forks, spoons and lids should not be placed on the hotplate since they can get hot.
4. This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments; – bed and breakfast type environments

Caution: The surface is hot after cooking. Please do not touch with your hand.

Technical parameters

Model: SS-10240
Rated voltage 220-240V~
Rated frequency 50/60Hz
Rated power 2000W

Operator Panel Instructions:

Applicable cookware:

Material: Iron or stainless steel. Shape: Bottom diameter about 12-20cm saucepan or bottom size is 12-20cm square pot.

Cookware not applicable:

Material: Non-iron metal, ceramic, glass and the bottom is made of copper or aluminum pot. Shape: Bottom uneven, diameter less than 12cm.

Aluminum kettle

Heat-resistant glass pot

Ceramic pot

Bottom not smooth

Bottom with feet

Small diameter of bottom

Function description

Preparation: Place a suitable pot on the heating unit of the machine, and plug the power cord of the machine into a suitable power socket. The "Bi" sound of the machine indicates that it is powered on. At this time, press the key to start. The display shows "on" after booting, and you can press the corresponding function key to enter the work.

Key Key function description:
Switch Enter the standby state or stop working.
Function selection keys (hot pot, fry, soup, steam, warm)	Press the corresponding function key during work to enter the corresponding function work.
Timer Used to shutdown	timer and switch on timer.
+ - Used for power, temperature and time adjustment
Child-lock In tl ing state, press for 3s to lock or unlock. Once locked, the display will show LOC. In the child lock state, all other buttons are invalid except “lock” and on/off.

2. Function Description

Function Working process
Hot pot(manual function)	Press the hot pot key in standby state or work to enter the hot pot function, the display shows the power level 1600W. This function has 10 levels of adjustable fi-repower, respectively 120-300-500-800-1000-1200-1400-1600-1800-2000W, you can press + or - to select the appropriate power level. You can press the timer key to set the working time during work. The setting range is "0:01 - 3:00".
Fry(manual function)	Press the Fry button in the standby state or work to enter the fry function, the display shows the temperature as 200°C. This function has 10 levels of adjustable temperature, respectively 60-80-100-120-140-160-180-200-220-240°C, you can press + or - to select the appropriate temperature range. You can press the timer key to set the working time during work. The setting range is "0:01 - 3:00".
Steaming(automatic function)	Press the cooking key in the standby state or work to enter the cooking function, the display shows the power level 1800W. This function is an automatic function, the machine will automatically complete the cooking process, first it will work on 1800W for 10 minutes, then automatically switch to medium 1000W for 50 minutes. After the program is completed, it will automatically shut down. The default working time is 60 minutes. The power level cannot be adjusted.
Soup(automatic function)	Press the soup key in the standby state or work to enter the soup function, the display shows the power level 1600W. This function is an automatic function, the machine will automatically complete the cooking process, first work on 1600W for 10 minutes, then automatically switch to 1000W for 10 minutes, and finally work on 300W for 55 minutes. After the program is completed, it will automatically shut down. The default working time is 75 minutes. The power level cannot be adjusted during work.In the soup state, press the timer/reservation key to set the timer shutdown time, the setting range is "0:40-1:30".
Warm (automatic function)	Press the "C" key to enter the keep warm function in the standby or work mode, the display shows the temperature 60°C. This function is an automatic function. The temperature of the surface is maintained at about 60°C during work. The default working time is 120 minutes. The temperature scale cannot be adjusted during work.Press the timer/reservation key to set the timer shutdown time, the setting range is "0:01 - 3:00".
High temperature tips	After working, when the temperature of the surface is higher than 60°C, the high temperature indicator light will be on to remind the user that the surface is high temperature, please do not touch it. When the temperature of the surface is lower than 60°C, the high temperature indicator light goes out.

Levels 1 2 3 4	5 6 7 8 9	10
Power(W) 120	300 500	800 1000	1200 14	00 1600	1800 2000
Temp (°C) 60 8	0 100 12	0 140 16	0 180 20	0 220 24

Functions Default	Working Time	Timer Range Default power / temp.	Timer Range
Hot pot 120 minutes	0:01 – 3:00 hrs 1600 W /
Fry 120 minutes 0:01 – 3:00 hrs 200°C	/
Soup 75 minutes 0:40 – 1:30 hrs 1600 W 0:01 – 24:00
Steam 60 minutes 0:40 – 1:30 hrs 1800 W 0:01 – 24:00
Warm 120 minutes 0:01 – 3:00 hrs 60°C	0:01 – 24:00

3. Shutdown Timer:

When the machine is working, press the timer key to enter the time setting state of the timer shutdown. The display flashes the timer shutdown time “*:**”. At this time, you can press the + or - button to set the time, 5 seconds after the time is set, The machine will automatically confirm the time, the time enters the countdown state, and automatically shuts down when the time is up. Please refer to each power description for the time setting range.

4. Start Timer:

In the shutdown state, press the timer key to enter the power-on setting state, the display flashes to show the default reservation time is "0:00" (only automatic functions may make reservations). At this time, you can press + or - to set the time. After the time is set, press the corresponding automatic function key to select the function to reserve the power on. After 5 seconds, the machine will automatically confirm the time and function, and the time enters the countdown state. It will turn on automatically when the time is up.

Troubleshooting

Fault Reason analysis	Maintenance method
No power on	1. Power code is loose2. Check socket and lead whether are in good condition3. Power whether is on	After checking out
Cannot boot up after power	1. Whether the plate with the water	Dry before using
A sudden stop when using 1. Whether the ambient temperature is vary high.2. Whether suction and outlet is blocked.3. Whether to set the timing.4. Whether using more than 2 hours	1. Move to the lower temperature to use.2. Discharge the bulkhead3. Normal4. Normal
Boot up after power but no heat	1. Whether in the booking status2. The damage of circuit board3. Temperature of plate too high	1. Normal2. Sent to the maintenance station.

Fault Code

Code Meaning

E0 No pot or cookware does not meet the requirements

E1 Low-voltage protection

E2 Over-voltage protection

E3 Surface sensor open (no utensil on surface) and short circuit protection

E5 Overheating protection

E6 Power tube overheating protection

E7 Surface sensor failure protection

Cleaning and maintenance

1. Turn off the appliance by pressing "On/Off" and wait until the light turns off. Once off, unplug the power cord properly.
2. Wait for some time and let the appliance cool down.
3. You can use mild detergent or dishwashing liquid with a soft cloth to remove dirt.
4. Do not clean it with running water or immerse it in water, as water will get inside and damage the appliance.
5. Always make sure that the top plate and the pan/pot are clean before cooking, as dirt from the pan/pot will stick to the plate and cause discoloration.
6. You may clean the air vent with a vacuum cleaner to suck up the dirt, or you can use cotton if the dirt is oily.
7. A toothbrush with a little soap can also be used to clean the surface, as long as you use it gently on the appliance.
8. Do not use abrasives or strong detergents, as they may cause chemical reactions.
9. After dirt has been removed, use a dry, soft cloth to wipe the appliance dry.

Safety notice

Please do not use the electrical outlet of 10A alone; do not use general sockets; do not use other appliances at the same time.

When using, place the induction cooker on a smooth surface and keep a distance of over 10 cm from the wall.

Do not use the induction cooker near a gas cooker or kerosene cooker.

Do not clean the induction cooker with water directly. Prevent any risks.

Do not insert wires, etc. Do not jam the inlet and outlet. Prevent any risks.

Do not pull iron on the plate. Protect against high temperature to prevent any risks.

Seal food, please heat after opening the lid.

Do not use the induction cooker on an iron surface, including any place with a metal mat over 10 cm thick.

Do not put the empty pot on the induction cooker to prevent affecting the product's performance or any risks.

Clean the induction cooker often to avoid the ingress of dust into the fan, which could affect normal operation.

When using, do not touch the plate with your hands to avoid scalding.

If the power cord is damaged, it must be replaced with a professional cord.

Do not let children use the induction cooker alone to avoid scalding.

Confirm with a professional doctor if you use a cardiac pacemaker; if you have no influence, you can use the induction cooker.

DECLARATION OF CONFORMITY

This device complies with the Low Voltage Directive 2014/35/EC, the Electromagnetic Compatibility Directive 2014/30/EU, Directive 2015/863/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment, and Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

DÉCLARATION DE CONFORMITÉ

This symbol means that if you wish to dispose of the product once its working life has ended, take it to an authorized waste agent for the selective collection of waste electrical and electronic equipment (WEEE).

Imported by:

Sanysan Appliances S.L, NIF: B98753056, C/ Barcas 2, 2 46002 Valencia, Spain Product made in P.R.C. – Designed by SOGO based on the European Quality Standards Customer Service: www.sogosat.com / [e-mail] / 0034 902 222 161