Avalon A13-S - Water dispenser

A13-S - Water dispenser Avalon - Free user manual and instructions

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Product Type Bottleless Water Dispenser with Filtration
Brand Avalon
Model A13-S
Dimensions (W x D x H) 33 x 30,5 x 104 cm
Net Weight 16,4 kg
Power Supply 115 V ~ 60 Hz
Total Power Consumption 520 W
Heating Power 420 W
Cooling Power 100 W
Hot Water Temperature ≥ 85 °C (185 °F)
Cold Water Temperature ≤ 10 °C (50 °F)
Hot Water Tank Capacity 1,16 L
Cold Water Tank Capacity 3,6 L
Hot Water Flow Rate 1,8 L/min
Cold Water Flow Rate 2,2 L/min
Room Temperature Water Flow Rate 2,0 L/min
Filtration Dual Stage: Sediment + Carbon Block
Filter Certification NSF
Automatic Cleaning Built-in UV
Touchless Dispensing Yes (Cold Water)
Child Safety Hot Water Safety Button
Leak Detection Dual Electronic and Mechanical Sensor
Filter Lifespan Approximately 6 months or based on water volume
Warranty 1 year (subject to registration within 30 days)

Frequently Asked Questions - A13-S Avalon

How to install the A13-S water dispenser?
Installation is done under the sink or via the refrigerator water supply. Follow the steps: shut off the cold water supply, install the metal adapter with check valve, connect the polyethylene tube, rinse the filters for 2 minutes, then connect the tube to the water inlet of the unit. Open the valves and let the tanks fill for 10-15 minutes before use.
How to activate heating and cooling?
Turn on the cooling switch (#20) and heating switch (#21) at the back. Wait 15 minutes for hot water and 1 hour for cold water. The indicator lights turn off when the temperature is reached.
How to change the filters?
When the filter indicator flashes or stays on, close the water supply valve. Unscrew the used filters, screw on new filters clockwise, reopen the valve, then press the Filter Reset button (#17) until the indicator turns off. Rinse the new filters by letting cold water run for 2 minutes.
How to adjust the water temperature?
Press and hold the TEMP button (#6) for 3 seconds. The Hot (#10) or Cold (#12) button flashes depending on which you are adjusting. Use the ^ and √ buttons to adjust in 2 °F increments (hot water: 174-194 °F, cold water: 39-59 °F). Press the unlock button (#9) to exit.
How to use touchless dispensing?
Place your palm about 5 cm (2 inches) from the sensor (#30). After 1.5 seconds, cold water flows automatically. Remove your hand to stop. Dispensing stops after 30 seconds to prevent prolonged flow.
What to do in case of a water leak?
The machine beeps and the buttons flash. Check the source of the leak. If accidental, dry the sensors (#27 and #28) and the surrounding area. If necessary, drain via the rear drain plug. If the problem persists, contact customer service.
How to clean the unit?
Use a disinfectant for the exterior. For the interior, turn off the switches, unplug, remove the back cover, fill the cold tank with 2.27 L of clean water, then drain through the drain outlet. For descaling, use a citric acid solution (200 g in 4 L of water), heat for 15 min, let cool, then drain and rinse.
How to set the time on the display?
Press and hold the TIME button (#7) for 3 seconds. The display flashes. Press Hot (#10) to set the hour, then use ^ and √. Press Cold (#12) to set the minutes, then adjust. Press the unlock button (#9) to confirm.
What are the important safety precautions?
This unit dispenses very hot water (up to 194 °F). Use the child safety button for hot water. Do not plug into an extension cord, keep 20 cm of space around for ventilation, and do not use outdoors or in the presence of explosive vapors. Children under 8 years old must be supervised.
How to empty the drip tray?
The drip tray is located at the top of the door. Grasp the front lip and lift it upward. Empty it, then replace it in the notch. The red float indicates when it is full.

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Download the instructions for your Water dispenser in PDF format for free! Find your manual A13-S - Avalon and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. A13-S by Avalon.

USER MANUAL A13-S Avalon

A few simple steps to ensure perfect water, every time.

English

We're Here to Help

Avalon A13-S - We're Here to Help - 1

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We are also available for live video chat!

Email Us:

support@avalonh2o.com

sales@avalonh2o.com

Availability:

Monday-Friday: 9 a.m.-5 p.m.

Let's Connect

Follow our social media accounts and stay up to date on the latest Avalon news.

Avalon A13-S - Let's Connect - 1

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Avalon A13-S - Let's Connect - 2

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

Use and Care Guide

MODELS: A13-S • A13BLK-S

Registration

Please visit the website below to register your new water cooler within the first 30 days of purchase. Registration within the first 30 days will activate your one year warranty.

www.avalonh2o.com/register-my-avalon-cooler

Please keep your model number, order number and purchase date for future support. You can reach us at support@avalonh2o.com.

Model Number

Order Number

Purchase Date

Avalon A13-S - Registration - 1

Avalon A13-S - Registration - 2

Avalon A13-S - Registration - 3

English

Contents

About Your Water Cooler

Meet Your Avalon Product 1-2

Part Names 3-4

Indicator Lights 5

Tech Specs 6

Filter Function Introduction 7

Getting Started

Unpacking 9

Installation (Under the Sink) 10-11

Installation (Refrigerator Water Line) 12

Flushing Filters 13-14

Finishing Water Cooler Installation 15-16

Activating Heating and Cooling 17

Installing and Removing the Drip Tray 18

User Guide and Maintenance

Dispensing Water 20

Touchless Dispensing 21

Temperature Setting Mode 22-23

Time Setting Mode 24-25

Replacing the Filters 26-28

Leak Detection 29-30

Cleaning

Self-Cleaning Function 32

Rinsing, Cleaning, and Draining 33-35

Cleaning 36-37

Troubleshooting 39-40

Safety 42-43

Warranty 45

English

About Your Water Cooler

Meet Your Avalon Product

Inside the box, you'll find:

Avalon A13-S - Meet Your Avalon Product - 1
Metal Adapter with Valve (3/8" compression)

Avalon A13-S - Meet Your Avalon Product - 2
PE Tubing (20' length, 1/4" diameter)

Avalon A13-S - Meet Your Avalon Product - 3
Filter Flushing Adapter

Avalon A13-S - Meet Your Avalon Product - 4
Carbon Block Filter Sediment Filter

Avalon A13-S - Meet Your Avalon Product - 5

Avalon A13-S - Meet Your Avalon Product - 6
Three Way Plastic Adapter (1/4")

Meet Your Avalon Product

Avalon A13-S - Meet Your Avalon Product - 1

Attractive Design

Attractive stainless steel design with sleek electronic illuminated buttons

Avalon A13-S - Meet Your Avalon Product - 2

Custom Temperature

Piping hot, cool, or crisp cold water

Avalon A13-S - Meet Your Avalon Product - 3

Dual Stage Filtration

Double the filtration for twice the peace of mind

Avalon A13-S - Meet Your Avalon Product - 4

Worry-Free Cleaning

Self-cleaning UV function for longer lasting water purification

Avalon A13-S - Meet Your Avalon Product - 5

Built-in Nightlight

Makes late night water trips a breeze

Avalon A13-S - Meet Your Avalon Product - 6

NSF Certified Filters

We meet strict standards for public health protection

Avalon A13-S - Meet Your Avalon Product - 7

UL Listed

We design & manufacture with your safety in mind

Avalon A13-S - Meet Your Avalon Product - 8

Child Safety Feature

Ensures safe hot water flow for the entire family

Avalon A13-S - Meet Your Avalon Product - 9

Touchless

Touchless hands-free dispensing for cold water

English

About Your Water Cooler

Part Names

Avalon A13-S - Part Names - 1

text_image 4. Self-Cleaning Indicator Light 5. Filter Indicator Light 3. " ^" Button 6. "TEMP" Button 2. " √" Button 7. "TIME" Button 1. Heating Indicator Light 8. Cooling Indicator Light 30. Touchless Sensor 29. Digital Display

Avalon A13-S - Part Names - 2

text_image 11. Cool Water Push Button 10. Hot Water Push Button 12. Cold Water Push Button 9. Child Safety Lock Push Button 13. Panel 14. Spout 15. Nightlight 16. Drip Tray 17. Filter Reset Button 18. Filter Valve

Part Names

Avalon A13-S - Part Names - 1

text_image 19. Nightlight Switch 20. Cooling Switch 21. Heating Switch 22. Power Cord 23. Drain Outlet 24. Condenser 25. Water Inlet 26. Lower Drain Outlet 27. Electronic Leak Detection Sensor (inside unit) 28. Mechanical Leak Detection Sensor (inside unit) Push Connect Ring

English

About Your Water Cooler

Indicator Lights

HeatingHeating Indicator LightThis light will indicate when the water is heating. The light will blink while the water is heating and will turn off when it has reached the correct temperature of 185°F.
CoolingCooling Indicator LightThis light will indicate when the water is cooling. The light will blink while the water is cooling and will turn off when it has reached the correct temperature of 47°F.
Replace FilterFilter Indicator LightThis light will indicate when the filter needs to be replaced. This light will begin to blink red as a warning that the filter will need to be changed soon. When the life of the filter is expired this indicator light will remain steady on and the unit will beep to alert you that it needs to be changed right away.
Self CleanSelf-Cleaning Indicator LightThis light will indicate that the UV cleaning process is running.

Tech Specs

ModelA213-S • A213-SBLK
Avalon ModelsA13-S • A13BLK-S
Hot/Cold/Cool Output1.8L/min / 2.2L/min / 2.0L/min
Hot Water Capacity4 L/H (≥ 185°F)
Hot Tank Volume1.16 Liters
Cold Water Capacity2.5 L/H (≤ 50°F)
Cold Tank Volume3.6 Liters
Applicable Water Pressure0.1-0.4 MPa
Applicable Environment39 ~ 104°F humidity ≤90%
Applicable WaterTap Water TDS ≤ 350 ppm
Applicable Water Temperature41 ~ 100.4°F
Stage 1 FiltrationSediment
Stage 2 FiltrationCarbon Block
Product Size13"(L)x12"(W)x41"(H)
Packing Size16"(L)x15"(W)x45"(H)
Net Weight/Gross Weight36.15 lb/46.5 lb
Voltage/Frequency115V 60Hz
Cooling MethodCompressor
Heating MethodInternal Element
Heating Watts/Cooling Watts420W/100W
Power Consumption520W

English

About Your Water Cooler

Filter Function Introduction

StageFilterFunction
Stage 1Sediment FilterCourse filtration of raw water to remove rust, dirt and sediment
Stage 2Carbon Block FilterRemoves the water odor, residual chlorine, organic matter, and lead to improve taste

English

Getting Started

Unpacking Your Avalon Water Cooler

Locating Dispenser

  • Do NOT plug in the power cord yet.
  • Place dispenser upright on a hard and level surface in a cool and shaded location near a grounded wall outlet. Position the dispenser so there is about 4 inches of clearance from the wall on the back and both sides.

Locating Accessories

  • Unpack the product and install the drip tray by inserting it into place, see page 19.
  • Take out the installation parts from inside the cabinet of the unit and follow the installation instructions below.

Installation (Under the Sink)

Installing the Metal Adapter with Valve

  1. Turn off the current cold water supply that is the source of water to your sink.

Avalon A13-S - Installation (Under the Sink) - 1

natural_image Diagram of a curved pipe with a circular end cap and blue dashed arrows indicating rotation (no text or symbols)
  1. Connect the Metal Adapter with Valve between the cold water supply line and cold water valve.

Avalon A13-S - Installation (Under the Sink) - 2

natural_image Technical line drawing of a mechanical valve assembly with no visible text or symbols
  1. Disconnect the current cold water supply line under your sink.

Avalon A13-S - Installation (Under the Sink) - 3

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English

Getting Started

Installation (Under the Sink)

Installing the Metal Adapter with Valve

  1. Remove the nut from the Metal Adapter with Valve and insert the PE Tubing through the nut. Slide the PE Tubing onto the protruding part of the Adapter where the nut was located until it reaches the threading.

  2. Screw the nut tightly into place to keep the PE Tubing securely connected to the Metal Adapter with Valve. Make sure the Valve is in the off position (perpendicular to the PE Tubing).

Avalon A13-S - Installation (Under the Sink) - 1

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Avalon A13-S - Installation (Under the Sink) - 2

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Installation (Refrigerator Water Line)

Installing the Three Way Plastic Adapter

  1. Turn off the current cold water supply that is the source of water to your refrigerator line.

Avalon A13-S - Installation (Refrigerator Water Line) - 1

natural_image Diagram of a curved pipe with directional arrows indicating flow or movement (no text or symbols)
  1. Insert each cut end of the existing 14 " Tubing into one of the holes of the Three Way Plastic Adapter.

Avalon A13-S - Installation (Refrigerator Water Line) - 2

text_image (Refrigerator Water Line) (Water Source)
  1. Cut the current 14 " Tubing that is connected to the back of your refrigerator or ice maker near the end of it that is currently inserted into the refrigerator.

Avalon A13-S - Installation (Refrigerator Water Line) - 3

natural_image Simple line drawing of two intersecting rods (no text or symbols)
  1. Insert one end of the PE Tubing that is supplied with the water cooler into the third opening of the Three Way Plastic Adapter.

Avalon A13-S - Installation (Refrigerator Water Line) - 4

text_image (Water Cooler)

English

Getting Started

Flushing Filters Prior to Use

Before continuing with installation, it is recommended that you flush both filters for approximately 2 minutes.

  1. Twist the filter into the provided Filter Flushing Adapter by rotating it clockwise.

Avalon A13-S - Flushing Filters Prior to Use - 1

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  1. Hold the filter with the Filter Flushing Adapter in place over a sink. Turn the Valve of the Metal Adapter at the water source to the on position (the on position is parallel to the PE Tubing) and allow the water to flow through the Adapter and the filter for approximately 2 minutes to flush the new filter.

  2. Take the open end of the PE Tubing that is now connected to your water supply and insert it into the left inlet hole on the Filter Flushing Adapter in the direction of the arrow.

Avalon A13-S - Flushing Filters Prior to Use - 2

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Avalon A13-S - Flushing Filters Prior to Use - 3

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Flushing Filters Prior to Use

  1. Turn the Valve of the Metal Adapter at the water source back to the off position, remove the filter from the Filter Flushing Adapter.

  2. Remove the end of the PE Tubing from the Filter Flushing Adapter by pressing in on the push connect ring and pulling out the PE Tubing.

Avalon A13-S - Flushing Filters Prior to Use - 1

natural_image Line drawing of a mechanical device with a pipe and cylindrical component (no text or symbols)

Avalon A13-S - Flushing Filters Prior to Use - 2

natural_image Mechanical assembly diagram showing a shaft and gear mechanism with motion arrows (no text or labels)

Repeat steps 1-5 for flushing the Carbon Block Filter.

English

Getting Started

Finishing the Water Cooler Installation

Once you have flushed the filters and removed the filters and PE Tubing from the Filter Flushing Adapter, you are ready to complete the installation process.

  1. Remove the plug from the water inlet (#25) located on the back of the unit. To do this press on the push connect ring that is behind the plug. Push the open end of the PE Tubing into the water inlet (#25). Make sure the PE Tubing is tight and secure.

  2. Open the cabinet door of the unit. Twist the filters into the filter heads in the cabinet by rotating them clockwise. The Sediment Filter should be on the left and the Carbon Block Filter should be on the right.

Avalon A13-S - Finishing the Water Cooler Installation - 1

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Avalon A13-S - Finishing the Water Cooler Installation - 2

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  1. Turn the Valve for the water source back on (the on position is parallel to the PE Tubing).

Avalon A13-S - Finishing the Water Cooler Installation - 3

natural_image Line drawing of a mechanical clamp or connector with a circular base and connecting rod (no text or symbols)

Finishing the Water Cooler Installation

  1. Turn on the Valve that is located to the left of the filters inside of the cabinet (the on position is parallel to the PE Tubing).

Avalon A13-S - Finishing the Water Cooler Installation - 1

natural_image Technical line drawing of a mechanical assembly with pipes and components (no text or symbols)
  1. After installation of the water line and filter is complete, plug the power cord into a grounded wall outlet and begin to use the machine. Please allow the machine about 10-15 minutes for the water to fill in the tanks before use. Continue on for instructions on usage.

Avalon A13-S - Finishing the Water Cooler Installation - 2

natural_image Line drawing of a water dispenser with a 10–15-minute time label (no text or symbols on the device itself)

Activate Heating and Cooling

Before turning on the heating (#21) or cooling (#20) switches, ensure water is already filling inside the inner tanks by dispensing a drop of water from the hot (#10) and cold (#12) push buttons.

To activate the cold water, push the cooling switch (#20) into the on (I) position by pushing the top of the switch in. If you do not wish to have cold water you can leave the switch in the off (O) position.

To activate the hot water, push the heating switch (#21) into the on (I) position by pushing the top of the switch in. If you do not wish to have hot water you can leave the switch in the off (O) position.

Please allow 15 minutes for the hot water to be heated. During this time the heating indicator light (#1) will be steady. The light will turn off when the heating process is complete. Please allow 1 hour for the cold water to be cooled. During this time the cooling indicator light (#8) will be steady. The light will be turned off (O) when the cooling process is complete. If any error occurs in the heating or cooling process, the indicator light will blink.

Emptying the Drip Tray

No external drain is needed, the overflow will collect here. The red float will rise to indicate when the drip tray needs to be emptied.

  1. To remove the drip tray, grip the front lip of the drip tray with both hands.

  2. Lift the drip tray upwards out of the top of the door where is sits.

Avalon A13-S - Emptying the Drip Tray - 1

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Avalon A13-S - Emptying the Drip Tray - 2

natural_image Hand placing a component into a cylindrical device with a grid of dots (no text or symbols visible)
  1. After emptying the drip tray, lower it back into the top of the door.

Avalon A13-S - Emptying the Drip Tray - 3

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English

User Guide and Maintenance

Dispensing Water

Cold Water

Once you have turned the cooling switch (#20) into the on (l) position it will take initially 1 hour for the water to cool. During this time the cooling indicator light (#8) around the cold water button will blink. During this time the compressor could run continuously. This is normal. The light will be turned off when the cooling process is complete.

  1. Position a bottle, glass, pitcher or cooking pot below the water spout (#14).
  2. Press the cold water button (#12) to begin the flow of water. You must continue to press the cold water button in order for the water to continue to flow. While water is dispensing, the button will light up blue.
  3. Once the desired fill level is achieved, release the cold water button (#12) to stop the flow of water.

Cool Water

  1. Position the bottle, glass, pitcher or cooking pot below the water spout (#14).
  2. Press the room water button (#11) to begin the flow of water. You must continue to press the room water button in order for the water to continue to flow. While water is dispensing, the button will light up orange.
  3. Once the desired fill level is achieved release the room water push button (#11) to stop the flow of water.

Hot Water

Once you have turned the heating switch (#21) into the on (l) position it will take initially 15 – 20 minutes for the water to heat up. During this time the heating indicator light (#1) above the hot water icon will be steady. The light will be turned off when the heating process is complete.

  1. Position a bottle, glass, pitcher or cooking pot below the water spout (#14).
  2. Press the child safety lock push button (#9) and press the hot water button (#10) to begin the flow of water. You must continue to press the hot water button in order for the water to continue to flow. While water is dispensing, the button will light up red.
  3. Once the desired fill level is achieved release the hot water push button (#10) to stop the flow of water.

English

User Guide and Maintenance

Touchless Dispensing

This model offers hands-free dispensing of cold water for a germ free experience.

  1. Place the palm of your hand approximately 2 inches from the touchless sensor (#30).
  2. After 1.5 seconds, the cold button (#12) will illuminate blue and cold water will automatically dispense.

Avalon A13-S - Touchless Dispensing - 1

natural_image Line drawing of a hand pressing down on a computer tower labeled 'avalon' (no other text or symbols)
  1. To stop the dispensing, remove the palm of your hand and water will stop dispensing.
  2. The dispensing will automatically stop after 30 seconds to prevent accidental dispensing for long periods of time. If you would like to dispense for longer than that, simply reapply the palm of your hand above the sensor to reactivate the hands-free dispensing.

Temperature Setting Mode

  1. To enter the temperature setting mode, touch and hold the "TEMP" (#6) button for 3 seconds until the Hot (#10) and Cold (#12) buttons blink.

Avalon A13-S - Temperature Setting Mode - 1

text_image Replace Filter TEMP AM 88:88: PM Self Clean TIME Blinking = Heating Blinking = Cooling Unlock Hot Cool Cold
  1. Touch the “^” button (#3) to adjust the hot temperature higher, and touch the “√” button (#2) to adjust the hot temperature lower. The adjustments are made in increments of 2 degrees between 174°F-194°F.

Avalon A13-S - Temperature Setting Mode - 2

Avalon A13-S - Temperature Setting Mode - 3

  1. Press the Hot button (#10) once to set the hot water temperature. The Hot button (#10) will blink.

Avalon A13-S - Temperature Setting Mode - 4

text_image Hot Cool ColdUnlock
  1. Press the Cold button (#12) once to set the cold water temperature. The Cold button (#12) will blink.

Avalon A13-S - Temperature Setting Mode - 5

text_image Hot Cool ColdUnlock

English

User Guide and Maintenance

Temperature Setting Mode

  1. Touch the “^” button (#3) to adjust the cold temperature higher, and touch the “√” button (#2) to adjust the cold temperature lower. The adjustments are made in increments of 2 degrees between 39°F–59°F.

Avalon A13-S - Temperature Setting Mode - 1

Avalon A13-S - Temperature Setting Mode - 2

  1. Press the Unlock button (#9) to exit the temperature setting mode.

Avalon A13-S - Temperature Setting Mode - 3

Avalon A13-S - Temperature Setting Mode - 4

Avalon A13-S - Temperature Setting Mode - 5

Avalon A13-S - Temperature Setting Mode - 6

English

User Guide and Maintenance

Time Setting Mode

  1. To enter the time setting mode, touch and hold the "TIME" (#7) button for 3 seconds until the digital display (#29) starts to blink.

Avalon A13-S - Time Setting Mode - 1

text_image AM 88:00 PM TEMP TIME
  1. Touch the “^” button (#3) to increase the hour, and touch the “ ” button (#2) to decrease the hour.

Avalon A13-S - Time Setting Mode - 2

Avalon A13-S - Time Setting Mode - 3

  1. Press the Hot button (#10) once to set the hour. The Hot button (#10) will blink.

Avalon A13-S - Time Setting Mode - 4

text_image Hot Cool ColdUnlock
  1. Press the Cold button (#12) once to set the minutes. The Cold button (#12) will blink.

Avalon A13-S - Time Setting Mode - 5

text_image Hot Cool ColdUnlock

English

User Guide and Maintenance

Time Setting Mode

  1. Touch the "^" button (#3) to increase the minutes, and touch the "√" button (#2) to decrease the minutes.

Avalon A13-S - Time Setting Mode - 1

Avalon A13-S - Time Setting Mode - 2

  1. Press the Unlock button (#9) to exit the time setting mode.

Avalon A13-S - Time Setting Mode - 3

Avalon A13-S - Time Setting Mode - 4

Avalon A13-S - Time Setting Mode - 5

Avalon A13-S - Time Setting Mode - 6

Replacing the Filters

  1. When lifetime of the filter is near its end, either by means of water flow or by means of 6 months time, the filter indicator light (#5) on the left side of the front panel will blink red as a warning. When the filter lifetime is up, the indicator light will be steady red and the machine will beep to let you know that the filter needs to be changed.

Avalon A13-S - Replacing the Filters - 1

text_image Temperature 88:00 R152 Hot Room Caldunlock
  1. Shut off the Valve located at the connection to the water source or the Filter Valve (#18) located to the left of the filters inside of the cabinet.

Avalon A13-S - Replacing the Filters - 2

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English

User Guide and Maintenance

Replacing the Filters

  1. Twist the expired filters to remove them. Insert the new filters into the Filter Adapters by twisting them into place and rotating them clockwise.

Avalon A13-S - Replacing the Filters - 1

natural_image Technical line drawing of an open industrial control cabinet with two cylindrical tanks and ventilation grilles (no text or symbols)
  1. Turn on the Valve that was previously shut off. This Valve will be located at the connection to the water source or located to the left of the Sediment Filter.

Avalon A13-S - Replacing the Filters - 2

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Replacing the Filters

  1. After replacing the filters, press and hold the Filter Reset Button (#17) located on the upper left side of the cabinet. Press and hold this button until the filter indicator light (#5) turns off.

Avalon A13-S - Replacing the Filters - 1

text_image (inside the cabinet)
  1. In order to flush the new filters, follow the instructions on pages 14-15 or allow the water to flow from the water spout (#14) for approximately 2 minutes until there is a flow of clear water.

Avalon A13-S - Replacing the Filters - 2

natural_image Line drawing of a water dispenser with a 2-minute time label (no text or symbols on the device itself)

English

User Guide and Maintenance

Leak Detection

Avalon A13-S - Leak Detection - 1

text_image Room ColdRoomHotLock

Our machines are equipped with a high-tech dual leak detection system that will alert you of any potential leak. At the same time the machine will automatically shut off any intake of water to prevent a potential flood. In the event of a possible leak, the hot water push button (#10), room water push button (#11), and cold water push button (#12) will start blinking and a beep will sound. Please check around the machine for any leaking water and determine the source of it. If you find the source of the leak, you can call our support line for assistance in fixing it. If you do not find the source of this leak, it may have been caused by accidental spillage of water or from a filter change. Unplug the water cooler and turn off the valve to the left of the filters (#18) (as shown in picture 1). Locate the electronic leak detection sensor in the lower back left corner of the cabinet (#27) as well as the mechanical leak detection sensor (#28) (as shown in picture 2) and ensure the area around the sensors is completely dry including the notch. If there is excess water pooled in the notch, you can drain this water by unscrewing and removing the lower drain outlet cover (#26) on the lower back of the unit (as shown in picture 3).

Avalon A13-S - Leak Detection - 2

text_image 1 valve

Avalon A13-S - Leak Detection - 3

text_image 2 leak detection sensors

Avalon A13-S - Leak Detection - 4

text_image 3 lower drain outlet

Leak Detection

Avalon A13-S - Leak Detection - 1

text_image 4 locking clip

Avalon A13-S - Leak Detection - 2

text_image 5 tubing

Once the area and sensors are dry, you will need to release the water pressure from the mechanical leak detection sensor (#28). This can be done by removing the locking clip on the left side of the mechanical leak detection sensor (as shown in picture 4). Next you will need to remove the tubing that leads into the left side of the mechanical leak detection sensor (as shown in picture 5) by pressing in on the push connect ring. Keep a paper towel handy while doing this as some water may drip from the open tubing. Push the tubing back into place and put the locking ring back on. The beeping and blinking lights will stop, and the machine will be ready to use as normal again.

If you still seem to have an issue after following these steps, contact our customer support for further assistance.

English

Cleaning

Self-Cleaning Function

The water cooler has a built-in automatic UV cleaning system that kills the bacteria inside the machine. The UV cleaning will run on automatic intervals as the machine is being used.

This is a harmless and effective method for ensuring the water inside the machine stays bacteria-free.

English

Cleaning

Rinsing, Cleaning, and Draining

To prolong the lifetime of the machine, it is recommended that the unit be cleaned and sanitized manually about every six months.

To clean the outside of the unit

Use a disinfectant of your choice to wipe down the outside of the machine.

Disinfectant does not come with this unit. It can be purchased separately from a local store.

To rinse the inside of the unit

The machine has been disinfected prior to departing from the factory. However, it is recommended to rinse and drain the unit prior to installation.

  1. Before cleaning, make sure that the cooling switch (#20) and heating switch (#21) are in the off (O) position and unplug the machine.

Avalon A13-S - Rinsing, Cleaning, and Draining - 1

  1. Remove the two screws located on the back (at the top, in line with the switches) of the cooler. Remove the top cover by lifting at an angle and pull off. Remove the white cold water tank cover and the separator.

Avalon A13-S - Rinsing, Cleaning, and Draining - 2

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Avalon A13-S - Rinsing, Cleaning, and Draining - 3

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Rinsing, Cleaning, and Draining

  1. Pour 0.6 gallons of clean water into the cold tank. (The cold water tank is the open cylinder that the white cover was removed from).

  2. Place a large bucket beneath the drain outlet (#23) located on the back of the unit. Remove the drain cover and allow the water to drain from the unit. Water will start flowing as soon as the drain cover is removed.

Avalon A13-S - Rinsing, Cleaning, and Draining - 1

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Avalon A13-S - Rinsing, Cleaning, and Draining - 2

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Caution: The dispenser will heat water to a temperature of approximately 185^ F. It can cause severe burns if not handled carefully. Please use caution while operating and cleaning. Please allow ample time for any hot water inside the machine to cool down before draining it.

English

Cleaning

Rinsing, Cleaning, and Draining

  1. Once water is completely drained, reposition the drain cover, cold tank cover and the top cover. Ensure that the pipes and wires are connected properly and you may use the dispenser as normal.

Avalon A13-S - Rinsing, Cleaning, and Draining - 1

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Cleaning

To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of water with 200 g of citric acid crystals (not included) or cleaning solution of your choice.

  1. Unscrew the top cover and lift off the cold tank lid.

Avalon A13-S - Cleaning - 1

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Avalon A13-S - Cleaning - 2

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  1. Put the mixture into the machine's cold tank and make sure the water can flow out of the spout (#14).

Avalon A13-S - Cleaning - 3

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English

Cleaning

Cleaning

  1. Plug in the power cord and turn on (I) the heating switch (#21). Allow the water to heat for 15 minutes.

  2. Turn off (O) the heating switch (#21) and allow the liquid mixture to cool down for 20 minutes.

Avalon A13-S - Cleaning - 1

Avalon A13-S - Cleaning - 2

Avalon A13-S - Cleaning - 3

Avalon A13-S - Cleaning - 4

  1. Drain the liquid from the drain outlet (#23), then flush with water two or three times by following the rinsing instructions above. Only disassemble parts mentioned to avoid damaging the machine.

Avalon A13-S - Cleaning - 5

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English

Troubleshooting

English

Troubleshooting

Troubleshooting

If you are having trouble with your water cooler please see the following solutions. You can also view our trouble shooting videos at the website below. Please feel free to contact us with any questions.

Avalon A13-S - Troubleshooting - 1

support@avalonh2o.com

Avalon A13-S - Troubleshooting - 2

www.avalonh2o.com

Troubleshooting

Indicator lights are flashing and unit is beeping

If indicator lights #1, #2, #3, #4 are flashing and the unit is making a slow beeping sound, it is alerting you that there may be a leak in the unit. Please refer to pages 26-27.

Water leaking from unit

  • Check to make sure that pipes are contact properly
  • Inspect the adapter to ensure the proper connection
    • Water pipe may need to be replace

Water not dispensing at a hot or cold temperature

This could be caused by an over consumption of water in a short period of time causing the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow the proper time for the water to heat and cool.

This could be caused by an interruption in the power supply. Please ensure that the power cord is connected to an outlet. Please make sure that the heating (#21) and cooling (#20) switches are in the on (l) position.

English

Safety

Safety

To reduce risk of injury and property damage, user must read this entire guide before assembling, installing and operating the dispenser.

Failure to execute the instructions in this manual can cause personal injury or property damage.

This product dispenses water at very high temperatures. Failure to use this properly can cause personal injury.

When operating this dispenser, always exercise basic safety precautions, including the following:

  • Prior to use, this dispenser much be properly assembles and installed in
  • accordance with this manual.
  • This dispenser is intended for water dispensing only. Do NOT use other liquids. Do NOT use for other purposes. Never use any other liquid in the dispenser other than known microbiologically safe tap water.
  • For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
    • Install and use only on a hard, flat and level surface.
  • Do NOT place dispenser in an enclosed space or cabinet.
  • Do NOT operate the dispenser in the presence of explosive fumes.
  • Position back of dispenser no closer than 20 cm from wall and permit free airflow between wall and dispenser. There must be at least 20 cm clearance on the sides of the dispenser to permit airflow.
  • Use only properly grounded outlets.
  • Do not use and extension cord with your water dispenser.
  • Always grasp plug and pull straight out from outlet. Never unplug by pulling on power cord.
  • To protect against electric shock, do NOT immerse cord, plug or any other part of the dispenser in water or other liquid.

English

Safety

Safety

  • Ensure dispenser is unplugged prior to cleaning.
  • Never allow children to dispense hot water without proper and direct supervision. Unplug unit to prevent unsupervised use by children.
    • Service should be performed only by a certified technician.
  • Warning: Do not damage the refrigerant circuit.
  • This appliance can be used my children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.
  • Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
  • This appliance is intended to be used in a household and similar applications such as: kitchen area in shops, offices and other working environments, bed and breakfast type environments, catering and similar non-retail applications.
  • Do not store explosive substances such as aerosol cans with flammable propellant in this appliance.
  • If the supply cord is damaged, it must be replaced by a special cord assembly available from the manufacturer or its service agent.
  • Never turn the machine upside down or lean it more than 45^ .
  • Thermostat has been adjusted. There is no need to adjust it by yourself. When the matching is below the freezing point and blocked by ice, the cooling switch should be turned off for 4 hours before turning it on again to continue its operation.
  • This machine should not be plugged back in until 3 minutes after it has been unplugged.
  • WARNING: Disconnect the electrical supply to the UV radiation by unplugging the unit BEFORE opening the cover of the unit.
  • The UV-LED lamp must be repaired by the manufacturer only.
  • The UV-LED lamp model number is H-MD024CA, rated DC 24V, 0.4W.
  • Disposal of the UV-LED lamp must be done in accordance with local laws and regulations.

English

Warranty Warranty

English

Warranty

Warranty

Models included are:

A1TLWATERCOOLER, A2TLWATERCOOLER, A3BLOZONEWT RCLR, A3F, A3F-SC, A4BLWTRCLR, A4F, A1BOTTLELESS, A5BOTTLELESS, A5BLK, A6BLWTRCLR WHT, A6BLWTRCLR BLK, A7BOTTLELESS, A7BOTTLELESS BLK, A8CTBOTTLELESS WHT, A8CTBOTTLELESS BLK, A9CTELECTRICSS, A9ELECTRIC BLK, A9ELECTRIC WHT, A10-TL, A11-CTTL, A12-CTPOU, A13, A14, A15, A1CTWTRCLR BLK, A1CTWTRCLR WHT, A3BLK, A4F, A5BLK, A6SC-WHT, A6SC-BLK, A10BLK, A11BLK, A12BLK, A13BLK, A14BLK, A13CT, A13-S, B8WHT, B8BLK, A9, A23, A23BLK, A24, A25, A25BLK

Products listed above are covered by the terms of this Limited Warranty. For purposes of this Limited Warranty, the term "product" means any water cooler bottled or bottleless manufactured for Avalon. Avalon warrants that it will, at Avalon's option, replace or repair the Purchaser's Avalon product sold in the U.S. or Canada by an authorized retailer if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty. Avalon undertakes no responsibility for the quality of the goods except as otherwise provided in this warranty. There are no warranties that extend beyond the description on the face hereof. This Limited Warranty is valid only in connection with the original purchase of new products from authorized retailers and extends from the original purchase date of the original product purchased. This warranty extends only to the original purchaser of the product and lasts for one (1) year from the date of the original purchase or until the original purchaser of the product sells or transfers the product, whichever first occurs. An "original purchaser," for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from Avalon or an authorized retailer of Avalon with the intent to use the product for personal consumer use and commercial or industrial use and not with the intent to resell the product. An "authorized retailer," for purposes of this Limited Warranty, is an individual or entity authorized by Avalon to sell the product directly to original purchasers. An individual or entity that purchases the product from whatever source with the intent to resell the product is an unauthorized reseller ("unauthorized reseller"). For the purpose of this Limited Warranty a "Third Party" would be considered any plumber, maintenance company, or individual hired by the Purchaser.

This Limited Warranty does not apply to used, refurbished, renewed, floor model or "demo" products, or to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Unauthorized resellers are not "original purchasers" for the purpose of this Limited Warranty. If the purchaser is not the original purchaser of this product, the purchaser takes the product "AS IS," "with all faults" and without warranty. Avalon reserves the right to require a valid serial number located on your product to submit a valid claim under this Limited Warranty. Products where the serial number has been removed or evidence showing the removal or attempted removal of the serial number label will not be eligible to make a claim under this Limited Warranty. IF THE PURCHASE OF THIS PRODUCT WAS NOT DIRECTLY FROM AVALON, PROOF OF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINAL PURCHASER AND THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED RETAILER, AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.

Your purchase date is established from the date of your sales receipt. Avalon may require the purchaser to provide proof of the quality and condition of the water cooler if the purchaser makes a claim under this Limited Warranty. Avalon reserves the right to invalidate this Limited Warranty if the water cooler is determined, in Avalon's reasonable discretion, to be inadequate or if the water cooler is found to be in an unsanitary condition. This warranty does not apply if the product was damaged or failed because of accident, improper handling or operation, relocation, abuse, misuse, unauthorized repairs made or attempted, or improper installation or maintenance. Under this Limited Warranty, products are required to be plugged directly into a grounded wall outlet. Plugging a product into an extension cord or surge protector will be considered misuse and will void this Limited Warranty. If damage to the product has occurred during shipping, the damage must be reported to Avalon within the first 30 days from the original purchase date to be eligible to make a claim under the Limited Warranty. Shipping damage reported to Avalon outside of the first 30 days from the original purchase date will not be eligible for a valid claim under this Limited Warranty. This warranty does not cover shipping costs for the return of products to Avalon for repair or replacement.

To submit a valid claim under this Limited Warranty, troubleshooting the product with an Avalon Customer Success Expert is required. If troubleshooting the product is refused by the Purchaser, Avalon reserves the right to deny the Limited Warranty Claim. In the event a part is necessary to correct the problem with a Product, Avalon will provide the part at no cost to the original purchaser under this Limited Warranty. Replacing parts or attempting to correct an issue with the Product is required prior to submitting a claim for a replacement product under this Limited Warranty. Instructions for troubleshooting a Product or replacing a part will be provided by Avalon. Troubleshooting, repairs, part replacement, installation, and proper maintenance are the responsibility of the Purchaser. Instructions for proper installation and maintenance will be provided in the user manual.

Installation, maintenance, or repairs of the Product is the responsibility of the Purchaser. The Purchaser reserves the right to use a Third Party for installation, maintenance, and repair at their own risk. Avalon is not responsible for any additional cost incurred for installation, maintenance, or repair of the Product including but not limited to additional material needed for installation or the cost of a Third Party. Damage or failure of the Product due to improper installation, maintenance, or repair caused by a Third Party or the Purchaser is not the responsibility of Avalon and will not be covered under this Limited Warranty. Instructions for proper installation and maintenance will be provided in the user manual.

ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY), LAST ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE OR UNTIL THE ORIGINAL PURCHASER OF THE PRODUCT SELLS OR TRANSFERS THE PRODUCT, WHICHEVER FIRST OCCURS. IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY INCLUDE (I) INCIDENTAL OR CONSEQUENTIAL DAMAGES FROM ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ELECTRICAL OR WATER DAMAGE, OR (II) REPLACEMENT OR REPAIR OF ANY HOUSE FUSES, CIRCUIT BREAKERS OR RECEPTACLES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY EXCEED THE PURCHASE PRICE OF THE PRODUCT AND ANY SUCH LIABILITY SHALL TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD.

Except as otherwise provided, Avalon will not charge Original Purchaser to repair or replace the purchaser's Product if it is deemed defective during the length of this Limited Warranty, but any transportation costs associated with repairs or replacements are Purchaser's responsibility. No new warranty is provided with a replacement product. The warranty for the replacement product runs from the date of the original purchase of the original product. In the event that repair is necessary, such repair will be at no charge to the Purchaser except for transportation costs associated with such repair or replacement of a product in compliance with the terms of this Limited Warranty.

In the event, a warranty claim is filed and a warranty replacement is deemed necessary, the purchaser will be required to surrender the original product to Avalon at the time of replacement.

Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state and province to province.

English

Español

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support@avalonh2o.com

sales@avalonh2o.com

Disponibilidad:

Lunes-Viernes: 9:00-17:00

Conectemos

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

www.avalonh2o.com/register-my-avalon-cooler

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Español

Empezando

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Avalon A13-S - Conectemos - 1

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Español

Empezando

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Avalon A13-S - Empezando - 1

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Español

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text_image Replace Filter TEMP AM 88:00: PM Self Clean TIME Blinking = Heating Blinking = Cooling Unlock Hot Cool Cold
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Español

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Cambiar los Filtros

text_image (inside the cabinet)
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Español

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válvula salida de dren

aje infer
Avalon A13-S - Español - 1

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Detección de fugas

Avalon A13-S - Detección de fugas - 1

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Avalon A13-S - Detección de fugas - 2

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Limpieza

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Avalon A13-S - Limpieza - 1

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Español

Limpieza

Limpieza

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Avalon A13-S - Limpieza - 1

Avalon A13-S - Limpieza - 2

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Avalon A13-S - Limpieza - 3

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Español

support@avalonh2o.com

Avalon A13-S - Limpieza - 4

www.avalonh2o.com

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support@avalonh2o.com

sales@avalonh2o.com

Disponibilité:

Lundi-Vendredi: 9h-17h

Connectons-Nous

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

MODÈLES: A13-S • A13BLK-S

Registre:

www.avalonh2o.com/register-my-avalon-cooler

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Français

Commencement

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text_image (Fontaine)

Français

Commencement

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natural_image Simple line drawing of a mechanical clamp or bracket (no text or symbols)
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Avalon A13-S - Registre: - 1

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natural_image Line drawing of a mechanical clamp or connector with a circular base and shaft (no text or symbols)
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Avalon A13-S - Registre: - 2

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Français

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text_image → → AM 88·88· PM
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Français

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Français

text_image (inside the cabinet)
text_image Room ColdRoomHotLock
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Détection de fuites

Avalon A13-S - Détection de fuites - 1

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Avalon A13-S - Détection de fuites - 2

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Avalon A13-S - Détection de fuites - 3

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Rincer, Nettoyer et Drainer

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Nettoyage

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Avalon A13-S - Nettoyage - 1

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Français

Nettoyage

Nettoyage

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Français

Dépannage

Français

Dépannage

Dépannage

support@avalonh2o.com

Avalon A13-S - Dépannage - 1

www.avalonh2o.com

Dépannage

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Product information

Brand : Avalon

Model : A13-S

Category : Water dispenser