A9 - Water dispenser Avalon - Free user manual and instructions
Find the device manual for free A9 Avalon in PDF.
User questions about A9 Avalon
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Water dispenser in PDF format for free! Find your manual A9 - Avalon and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. A9 by Avalon.
USER MANUAL A9 Avalon
A few simple steps to ensure perfect water, every time.
English
We're Here to Help

natural_image
Line drawing of a person wearing a headset and holding a tablet device, displayed on a smartphone screen (no text or symbols)We are also available for live video chat!
Call Us:
1.800.256.0695
Email Us:
support@avalonh2o.com
sales@avalonh2o.com
Live Chat:
Monday-Thursday: 9 a.m.-5:30 p.m.
Friday: 9 a.m.-4:30 p.m.
Let's Connect
Follow our social media accounts and stay up to date on the latest Avalon news.

@avalon_h2o

Avalon Water Coolers Avalonh2o
www.avalonh2o.com
Use and Care Guide
MODEL: A9
Registration
Please visit the website below to register your new water cooler within the first 30 days of purchase. Registration within the first 30 days will activate your one year warranty.
www.avalonh2o.com/register-my-avalon-cooler
Please keep your model number, order number and purchase date for future support. You can reach us at 1-800-256-0695.
Model Number
Order Number
Purchase Date



English
Contents
About Your Water Cooler
Meet Your Avalon Product 1-2
Part Names 3-4
Control Panel 5-6
Tech Specs 7
Filter Function Introduction 8
Getting Started
Unpacking 10
Installation (Under the Sink) 11-12
Installation (Refrigerator Water Line) 13
Flushing Filters 14-15
Finishing Water Cooler Installation 16-19
Installing and Removing the Drip Tray 20
User Guide and Maintenance
Replacing the Filters 22-24
Leak Detection 25
Cleaning
Rinsing, Cleaning, and Draining 27-30
Cleaning 31-32
Troubleshooting 34-35
Safety 37-38
Warranty 40
English
About Your Water Cooler
Meet Your Avalon Product
Inside the box, you'll find:

Metal Adapter with Valve

Valve and Tube Assembly

Filter Flushing Adapter

Carbon Block Filter Sediment Filter


PE Tubing (20')

Three Way Plastic Adapter
English
About Your Water Cooler
Meet Your Avalon Product

Attractive Design Custom Temperature Dual Stage Filtration
Modern countertop design with electric touch controls

Piping hot, room temperature, or crisp cold water

Double the filtration for twice the peace of mind

Worry-Free Cleaning
Self-cleaning UV function for longer lasting water purification

NSF Certified Filters
We meet strict standards for public health protection

UL Listed
We design & manufacture with your safety in mind

Child Safety Feature
Ensures safe hot water flow for the entire family
English
About Your Water Cooler
Part Names

text_image
1. Display Panel 2. Top Cover 4. Water Spout 3. Drip Tray Front
text_image
5. Fan 7. Heating Switch 6. Cooling Switch 9. Hot Drain 10. Cold Drain 11. Power Cord 8. Water Inlet Back Push Connect RingEnglish
About Your Water Cooler
Part Names
- Sediment Filter
- Carbon Block Filter

text_image
14. Filter Reset ButtonRight
English
About Your Water Cooler
Control Panel
After installation and powering on the unit, allow 5 minutes for the water to fill inside the machine. After 5 minutes, you will need to hold down the dispense button for 1 minute for both hot and cold water in order for water to dispense when using the machine for the first time as the water needs to be siphoned into the hot and cold tanks.
Hot Water Button

Touch to illuminate, then touch and hold the dispense button for a continuous flow of water. You will need to keep your finger on the dispense button until you want the flow to stop.
Room Temperature Water Button

Touch to illuminate, then touch and hold the dispense button for a continuous flow of water. You will need to keep your finger on the dispense button until you want the flow to stop.
Cold Water Button

Touch to illuminate, then touch and hold the dispense button for a continuous flow of water. You will need to keep your finger on the dispense button until you want the flow to stop.
Replace Filter Indicator
When the filters are active, the indicator will be lit up. Once the filters are near their expiration, the indicator will flash. When the filters' lifetime are up, the filter indicator will continue to blink and the machine will beep to let you know that the filters need to be changed.
Control Panel
Self-Cleaning Indicator
UV
The internal water reservoir has a self-sanitizing UV LED bulb that will sanitize any water entering the machine. This also helps prevent any bacteria from building up inside the machine. The UV will turn on and off automatically and this indicator will let you know when it is sanitizing.

Dispense Button
Touch this button to dispense water. You will need to hold your finger on this button for the continuous flow of water. When you release your finger, the flow will stop.
English
About Your Water Cooler
Tech Specs
| Model | A9 |
| Hot/Cold/Room Temp Output | 1.8L/min / 1.8L/min / 1.8L/min |
| Hot Water Capacity | 4 L/H ( ≥ 185°F) |
| Hot Tank Volume | 0.8 Liters |
| Cold Water Capacity | 3 L/H ( ≤ 185°F) |
| Cold Tank Volume | 1.2 Liters |
| Applicable Water Pressure | 0.1-0.4 MPa |
| Applicable Water | Tap Water |
| Stage 1 Filtration | Sediment Filter |
| Stage 2 Filtration | Carbon Block Filter |
| Product Size | 21"(L)x11"(W)x16"(H) |
| Packing Size | 22"(L)x16"(W)x25"(H) |
| Net Weight/Gross Weight | 30.85 lb / 33 lb |
| Voltage/Frequency | 115 V 60Hz |
| Cooling Method | Compressor |
| Heating Method | Internal Element |
| Heating Watts / Cooling Watts | 420W / 100W |
| Power Consumption | 555 W |
English
About Your Water Cooler
Filter Function Introduction
| Stage | Filter | Function |
| Stage 1 | Sediment Filter | Course filtration of raw water to remove rust, dirt and sediment |
| Stage 2 | Carbon Block Filter | Removes the water odor, residual chlorine, organic matter, and lead to improve taste |
English
Getting Started
Unpacking Your Avalon Water Cooler
Locating Dispenser
- Do NOT plug in the power cord yet.
- Place dispenser upright on a hard and level surface in a cool and shaded location near a grounded wall outlet. Position the dispenser so there is about 4 inches of clearance from the wall on the back and both sides.
Locating Accessories
- Unpack the product and install the drip tray by inserting it into place, see page 21.
Installation (Under the Sink)
Installing the Metal Adapter with Valve
- Turn off the current cold water supply that is the source of water to your sink.

natural_image
Diagram of a curved pipe with a circular valve and dashed blue arrows indicating rotation (no text or symbols)- Connect the Metal Adapter with Valve between the cold water supply line and cold water valve.

natural_image
Technical line drawing of a mechanical valve assembly with no visible text or symbols- Disconnect the current cold water supply line under your sink.

natural_image
Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)English
Getting Started
Installation (Under the Sink)
Installing the Metal Adapter with Valve
-
Remove the nut from the Metal Adapter and insert the PE Tubing through the nut. Slide the PE Tubing onto the protruding part of the Adapter where the nut was located until it reaches the threading.
-
Screw the nut tightly into place to keep the PE Tubing securely connected to the Metal Adapter with Valve. Make sure the Valve is in the off position (perpendicular to the PE Tubing).

natural_image
Line drawing of a mechanical device with a handle and connector (no text or symbols)
natural_image
Line drawing of a mechanical valve assembly with a circular base and handle (no text or symbols)Installation (Refrigerator Water Line)
Installing the Three Way Plastic Adapter
- Turn off the current cold water supply that is the source of water to your refrigerator line.

natural_image
Diagram of a curved pipe with directional arrows indicating rotation or movement (no text or symbols)- Insert each cut end of the existing 14 " tubing into one of the holes of the Three Way Plastic Adapter.

text_image
(Refrigerator Water Line) (Water Source)- Cut the current 14 " tubing that is connected to the back of your refrigerator or ice maker near the end of it that is currently inserted into the refrigerator.

natural_image
Simple line drawing of two intersecting lines forming a cross shape (no text or symbols)- Insert one end of the PE Tubing that is supplied with the water cooler into the third opening of the Three Way Plastic Adapter.

text_image
(Water Cooler)English
Getting Started
Flushing Filters Prior to Use
Before continuing with installation, it is recommended that you flush both filters for approximately 2 minutes.
- Twist the sediment filter into the provided Filter Flushing Adapter by rotating it clockwise.

natural_image
Line drawing of a mechanical device with a cylindrical component and a textured base (no text or symbols)-
Hold the filter with the Filter Flushing Adapter in place over a sink. Turn the Valve of the Metal Adapter at the water source to the on position (the on position is parallel to the Tubing) and allow the water to flow through the adapter and the filter for approximately 2 minutes to flush the new filter.
-
Take the open end of the PE Tubing that is now connected to your water supply and insert it into the left inlet hole on the Filter Flushing Adapter in the direction of the arrow.

natural_image
Simple line drawing of a mechanical clamp or bracket (no text or symbols)- Turn the Valve of the Metal Adapter at the water source back to the off position, remove the filter from the Filter Flushing Adapter.

natural_image
Line drawing of a mechanical device with a cylindrical component and a spray bottle (no text or symbols)
natural_image
Line drawing of a mechanical device with a cylindrical component and a cylindrical housing (no text or symbols)Flushing Filters Prior to Use
- Repeat the same steps with the Carbon Block Filter.

natural_image
Line drawing of a mechanical device with a cylindrical component and a dashed circular motion indicator (no text or symbols)- Remove the end of the PE Tubing from the Filter Flushing Adapter by pressing in on the push connect ring and pulling out the PE Tubing.

natural_image
Mechanical assembly diagram showing a shaft and housing with motion arrows (no text or symbols)English
Getting Started
Finishing the Water Cooler Installation
Once you have flushed the filters and removed the filters and PE Tubing from the Filter Flushing Adaptor, you are ready to complete the installation process.
-
Twist the Sediment Filter into the left filter adapter in the right side cabinet.
-
Twist the Carbon Block Filter into the right filter adapter in the right side cabinet.

natural_image
Diagram of two cylindrical containers inside a control panel, with one container and one inside, showing no text or symbols.
natural_image
Technical line drawing of a laboratory apparatus with two test tubes and a control panel (no text or symbols)Finishing the Water Cooler Installation
- Remove the plug from the water inlet (#8) located on the back of the unit. To do this press on the push connect ring that is behind the plug.

text_image
WATER IN HOT DRAIN EOLD DRAIN- Locate the Valve and Tube Assembly. Connect the tube end of this assembly to the water inlet (#8) by pressing it in and pulling on it to tighten it into place.

natural_image
Line drawing of a server rack with ventilation fan and connector (no text or symbols)English
Getting Started
Finishing the Water Cooler Installation
-
Turn the Valve for the water source back on (the on position is parallel to the PE Tubing).
-
Turn on the Valve that is located behind the unit (the on position is parallel to the PE Tubing).

natural_image
Line drawing of a medical or laboratory device with a central knob and attached tubing (no text or symbols)
natural_image
Pure electrical circuit lines without any symbolsFinishing the Water Cooler Installation
Be sure to dispense a little water from both the hot and cold buttons prior to flipping on the heating (#7) and cooling (#6) switches located on the back of the machine.
-
Once the heating switch (#7) is turned on (I), it will take 15-20 minutes for the water to reach it's desired hot temperature.
-
Once the cooling switch (#6) is turned on (I), it will take up to 1 hour to reach the desired cold temperature.

text_image
15-20 min Hot
text_image
1 hr ColdEnglish
Getting Started
Installing and Removing the Drip Tray
No external drain needed, the overflow will collect here.
-
To install the drip tray, simply slide it into the area below the spouts until it snaps into place.
-
To remove the drip tray, place your fingers in the grid of the drip tray and with one hand gently pull the drip tray toward you to release it. Once it has been released you can remove the drip tray from the cooler to empty it.

natural_image
Line drawings of three electronic devices: a hand holding a battery, a rectangular device with a sensor, and a rectangular device (no text or symbols)English
User Guide and Maintenance
English
User Guide and Maintenance
Replacing the Filters
- When lifetime of the filter is near its end, either by means of water flow or after 6 months time, the filter indicator will blink as a warning. When the filter lifetime is up, the filter indicator will continue to blink and the machine will beep to let you know that the filter needs to be changed.

text_image
avalon cooling cooling UV- Shut off the Valve located at the connection to the water source or the Valve located behind the unit.

natural_image
Line drawing of a server rack with ventilation fan and connector ports (no text or symbols)Replacing the Filters
-
Twist the expired filters to remove them from the Filter Adapter inside the side cabinet. Insert the new filters into the Filter Adapters by twisting them into place and rotating them clockwise. Make sure the Sediment Filter is on the left, and the Carbon Block Filter is on the right.
-
Turn on the Valve that was previously shut off. This Valve will be located at the connection to the water source or located behind the unit.

natural_image
Line drawing of two cylindrical test tubes with caps, no text or symbols present
natural_image
Line drawing of a server rack with ventilation fan and connector (no text or symbols)English
User Guide and Maintenance
Replacing the Filters
- After replacing the filters, press and hold the Filter Reset Button located to the right of the filters inside the cabinet.

natural_image
Simple line drawing of two test tubes with a blue dashed arrow pointing to one (no text or symbols)- In order to flush the new filters, you can follow the steps of flushing the filters on pages 15-16 or allow the water to flow from the water spout (#4) for approximately 2 minutes until all three temperature buttons blink on the front of the unit. The machine will then begin filling again with new water.

natural_image
Line drawing of a water dispenser with control panel and bucket (no text or symbols)Leak Detection

text_image
heating cooling UV filter hot room cold dispenseOur machines are equipped with a high-tech leak detector that will alert you of any potential leak. At the same time the machine will automatically shut off any intake of water to prevent a potential flood. In the event of a possible leak, the dispense button on the front panel will blink while the machine makes a beeping sound. Please check around the machine for any leaking water and determine the source of it. If you find the source of the leak, you can call our support line for assistance in fixing it. If you do not find the source of this leak, it may have been caused by accidental spillage of water or from a filter change. The leak detector is inside the machine and will need to be left to dry by itself once any excess water is removed.
English
Cleaning
Rinsing, Cleaning, and Draining
To prolong the lifetime of the machine, it is recommended that the unit be cleaned and sanitized manually about every six months.
To clean the outside of the unit
Use a disinfectant of your choice to wipe down the outside of the machine.
Disinfectant does not come with this unit. It can be purchased separately from a local store.
To rinse the inside of the unit
The machine has been disinfected prior to departing from the factory. However, it is recommended to rinse and drain the unit prior to installation.
- Before cleaning, make sure that the cooling switch (#6) and heating switch (#7) are in the off (O) position and unplug the machine.

- Remove the two screws located on the upper back of the cooler. Remove the top cover by lifting it off.

natural_image
Simple line drawing of a table with two circular indicators and dashed arrows pointing to the top section (no text or symbols)
natural_image
Technical line drawing of an internal mechanical device with no visible text or symbolsEnglish
Cleaning
Rinsing, Cleaning, and Draining
-
Remove the water reservoir lid by unclipping the 5 locking tabs with a screwdriver or similar object. The water reservoir is the square holding tank at the back of the unit.
-
You may also need to disconnect the tubing that is attached to this lid. You can do so by removing the locking clip and pressing on the push connect ring while pulling the tubing off the side of the lid.

text_image
Technical diagram of a device rear panel with labeled ports and highlighted zones
natural_image
Technical line drawing of a computer monitor internal structure (no text or symbols)Rinsing, Cleaning, and Draining
- Pour 0.6 gallons of clean water into the water reservoir.

natural_image
Technical line drawing of a device interior with no visible text or symbols- Place a large bucket beneath the hot drain (#9) and cold drain (#10) located on the back of the unit. Remove the drain covers and allow the water to drain from the unit. Water will start flowing as soon as the drain covers are removed.

natural_image
Diagram of a computer tower with ventilation fan and cable connectors, showing a magnified view of the tower structure (no text or symbols)Caution: The dispenser will heat water to a temperature of approximately 185^ F. It can cause severe burns if not handled carefully. Please use caution while operating and cleaning. Please allow ample time for any hot water inside the machine to cool down before draining it.
English
Cleaning
Rinsing, Cleaning, and Draining
- Once water is completely drained, reposition the drain covers, water reservoir lid by clipping it back on, and top cover. Ensure that the tubes and wires are connected properly and you may use the dispenser as normal.

natural_image
Technical line drawing of an internal mechanical device with no visible text or symbols
natural_image
Simple line drawing of a rectangular frame with two marked points and dashed arrows indicating direction (no text or symbols)Cleaning
To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of water with 200 g of citric acid crystals (not included) or cleaning solution of your choice.
- Unscrew the top cover and unclip the water reservoir lid.

natural_image
Simple line drawing of a table with two marked points and dashed arrows indicating direction (no text or symbols)
text_image
Technical diagram of a device rear panel with labeled ports and highlighted circular features- Put the mixture into the machine's water reservoir.

text_image
Technical diagram of a device interior with labeled components and directional arrows indicating movement or flow.English
Cleaning
Cleaning
-
Plug in the power cord and turn on (I) the heating switch (#7). Press the hot water button and then hold down the dispense button until water flows from the spout. Press the cold water button and then hold down the dispense button until water flows from the spout. Then allow the water to heat for 15 minutes before continuing to dispense.
-
Turn off (O) the heating switch (#7) and allow the liquid mixture to cool down for 20 minutes.




- Drain the liquid from the hot drain (#9) and cold drain (#10), then flush with water two or three times by following the rinsing instructions above. Only disassemble parts mentioned to avoid damaging the machine.

natural_image
Diagram of a computer tower with ventilation slots and connectors, showing a magnified view of the tower's cable (no text or symbols present)English
Troubleshooting
English
Troubleshooting
Troubleshooting
If you are having trouble with your water cooler please see the following solutions. You can also view our trouble shooting videos at the website below. Please feel free to contact us with any questions.

1-800-256-0695

support@avalonh2o.com

www.avalonh2o.com
Troubleshooting
Dispense button is flashing and unit is beeping
If the dispense button is flashing and the unit is making a slight beeping sound, it is alerting you that there may be a leak in the unit. Please refer to page 26.
Water leaking from unit
- Check to make sure that pipes are connected properly.
- Inspect the adapter to ensure that it is connected properly.
• Water pipe may need to be replaced.
Water not dispensing at a hot or cold temperature
This could be caused by an over consumption of water in a short period of time causing the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow the proper time for the water to heat and cool.
This could be caused by an interruption in the power supply. Please ensure that the power cord is connected to an outlet. Please make sure that the heating (#7) and cooling (#6) switches are in the on (I) position.
If all the water in the unit has been dispensed quicker than the tanks can fill, you can siphon water back into the tanks by holding the dispense button once a temperature is chosen until water starts to dispense again.
All three temperature buttons blinking
This means that the inner water reservoir was emptied quicker than it was able to be refilled. Wait 10 seconds until it can begin refilling again.
English
Safety
Safety
To reduce risk of injury and property damage, user must read this entire guide before assembling, installing and operating the dispenser.
Failure to execute the instructions in this manual can cause personal injury or property damage.
This product dispenses water at very high temperatures. Failure to use this properly can cause personal injury.
When operating this dispenser, always exercise basic safety precautions, including the following:
- Prior to use, this dispenser much be properly assembles and installed in
• accordance with this manual. - This dispenser is intended for water dispensing only. Do NOT use other liquids. Do NOT use for other purposes. Never use any other liquid in the dispenser other than known microbiologically safe tap water.
- For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
• Install and use only on a hard, flat and level surface. - Do NOT place dispenser in an enclosed space or cabinet.
- Do NOT operate the dispenser in the presence of explosive fumes.
- Position back of dispenser no closer than 20 cm from wall and permit free airflow between wall and dispenser. There must be at least 20 cm clearance on the sides of the dispenser to permit airflow.
- Use only properly grounded outlets.
- Do not use and extension cord with your water dispenser.
- Always grasp plug and pull straight out from outlet. Never unplug by pulling on power cord.
- To protect against electric shock, do NOT immerse cord, plug or any other part of the dispenser in water or other liquid.
English
Safety
Safety
- Ensure dispenser is unplugged prior to cleaning.
- Never allow children to dispense hot water without proper and direct supervision. Unplug unit to prevent unsupervised use by children.
• Service should be performed only by a certified technician. - Warning: Do not damage the refrigerant circuit.
- This appliance can be used my children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.
- Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
- This appliance is intended to be used in a household and similar applications such as: kitchen area in shops, offices and other working environments, bed and breakfast type environments, catering and similar non-retail applications.
- Do not store explosive substances such as aerosol cans with flammable propellant in this appliance.
- If the supply cord is damaged, it must be replaced by a special cord assembly available from the manufacturer or its service agent.
- Never turn the machine upside down or lean it more than 45^ .
- Thermostat has been adjusted. There is no need to adjust it by yourself. When the matching is below the freezing point and blocked by ice, the cooling switch should be turned off for 4 hours before turning it on again to continue its operation.
- This machine should not be plugged back in until 3 minutes after it has been unplugged.
English
Warranty
English
Warranty
Warranty
Models included are:
A1TLWATERCOOLER, A2TLWATERCOOLER, A3BLOZONEWTRCLR, A3F, A3F-SC, A4BLWTRCLR, A4F, A1BOTTLELESS, A5BOTTLELESS, A5BLK, A6BLWTRCLRWHT, A6BLWTRCLRBLK, A7BOTTLELESS, A7BOTTLELESSBLK, A8CTBOTTLELESSWHT, A8CTBOTTLELESSBLK, A9CTELECTRICSS, A9ELECTRICBLK, A9ELECTRICWHT, A10-TL, A11-CTTL, A12-CTPOU, A13, A14, A15, A1CTWTRCLRBLK, A1CTWTRCLRWHT, A3BLK, A4F, A5BLK, A6SC-WHT, A6SC-BLK, A10BLK, A11BLK, A12BLK, A13BLK, A14BLK, A13CT, A13-S, B8WHT, B8BLK, A9
Products listed above are covered by the terms of this Limited Warranty. For purposes of this Limited Warranty, the term "product" means any water cooler bottled or bottleless manufactured for Avalon. Avalon warrants that it will, at Avalon's option, replace or repair the Purchaser's Avalon product sold in the U.S. or Canada by an authorized retailer if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty. Avalon undertakes no responsibility for the quality of the goods except as otherwise provided in this warranty. There are no warranties that extend beyond the description on the face hereof. This Limited Warranty is valid only in connection with the original purchase of new products from authorized retailers and extends from the original purchase date of the original product purchased. This warranty extends only to the original purchaser of the product and lasts for one (1) year from the date of the original purchase or until the original purchaser of the product sells or transfers the product, whichever first occurs. An "original purchaser," for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from Avalon or an authorized retailer of Avalon with the intent to use the product for personal consumer use and commercial or industrial use and not with the intent to resell the product. An "authorized retailer," for purposes of this Limited Warranty, is an individual or entity authorized by Avalon to sell the product directly to original purchasers. An individual or entity that purchases the product from whatever source with the intent to resell the product is an unauthorized reseller ("unauthorized reseller"). For the purpose of this Limited Warranty a "Third Party" would be considered any plumber, maintenance company, or individual hired by the Purchaser.
This Limited Warranty does not apply to used, refurbished, renewed, floor model or "demo" products, or to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Unauthorized resellers are not "original purchasers" for the purpose of this Limited Warranty. If the purchaser is not the original purchaser of this product, the purchaser takes the product "AS IS," "with all faults" and without warranty. Avalon reserves the right to require a valid serial number located on your product to submit a valid claim under this Limited Warranty. Products where the serial number has been removed or evidence showing the removal or attempted removal of the serial number label will not be eligible to make a claim under this Limited Warranty. IF THE PURCHASE OF THIS PRODUCT WAS NOT DIRECTLY FROM AVALON, PROOF OF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINAL PURCHASER AND THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED RETAILER, AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.
Your purchase date is established from the date of your sales receipt. Avalon may require the purchaser to provide proof of the quality and condition of the water cooler if the purchaser makes a claim under this Limited Warranty. Avalon reserves the right to invalidate this Limited Warranty if the water cooler is determined, in Avalon's reasonable discretion, to be inadequate or if the water cooler is found to be in an unsanitary condition. This warranty does not apply if the product was damaged or failed because of accident, improper handling or operation, relocation, abuse, misuse, unauthorized repairs made or attempted, or improper installation or maintenance. Under this Limited Warranty, products are required to be plugged directly into a grounded wall outlet. Plugging a product into an extension cord or surge protector will be considered misuse and will void this Limited Warranty. If damage to the product has occurred during shipping, the damage must be reported to Avalon within the first 30 days from the original purchase date to be eligible to make a claim under the Limited Warranty. Shipping damage reported to Avalon outside of the first 30 days from the original purchase date will not be eligible for a valid claim under this Limited Warranty. This warranty does not cover shipping costs for the return of products to Avalon for repair or replacement.
To submit a valid claim under this Limited Warranty, troubleshooting the product with an Avalon Customer Success Expert is required. If troubleshooting the product is refused by the Purchaser, Avalon reserves the right to deny the Limited Warranty Claim. In the event a part is necessary to correct the problem with a Product, Avalon will provide the part at no cost to the original purchaser under this Limited Warranty. Replacing parts or attempting to correct an issue with the Product is required prior to submitting a claim for a replacement product under this Limited Warranty. Instructions for troubleshooting a Product or replacing a part will be provided by Avalon. Troubleshooting, repairs, part replacement, installation, and proper maintenance are the responsibility of the Purchaser. Instructions for proper installation and maintenance will be provided in the user manual.
Installation, maintenance, or repairs of the Product is the responsibility of the Purchaser. The Purchaser reserves the right to use a Third Party for installation, maintenance, and repair at their own risk. Avalon is not responsible for any additional cost incurred for installation, maintenance, or repair of the Product including but not limited to additional material needed for installation or the cost of a Third Party. Damage or failure of the Product due to improper installation, maintenance, or repair caused by a Third Party or the Purchaser is not the responsibility of Avalon and will not be covered under this Limited Warranty. Instructions for proper installation and maintenance will be provided in the user manual.
ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY), LAST ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE OR UNTIL THE ORIGINAL PURCHASER OF THE PRODUCT SELLS OR TRANSFERS THE PRODUCT, WHICHEVER FIRST OCCURS. IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY INCLUDE (I) INCIDENTAL OR CONSEQUENTIAL DAMAGES FROM ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ELECTRICAL OR WATER DAMAGE, OR (II) REPLACEMENT OR REPAIR OF ANY HOUSE FUSES, CIRCUIT BREAKERS OR RECEPTACLES. NOT WITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY EXCEED THE PURCHASE PRICE OF THE PRODUCT AND ANY SUCH LIABILITY SHALL TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD.
Except as otherwise provided, Avalon will not charge Original Purchaser to repair or replace the purchaser's Product if it is deemed defective during the length of this Limited Warranty, but any transportation costs associated with repairs or replacements are Purchaser's responsibility. No new warranty is provided with a replacement product. The warranty for the replacement product runs from the date of the original purchase of the original product. In the event that repair is necessary, such repair will be at no charge to the Purchaser except for transportation costs associated with such repair or replacement of a product in compliance with the terms of this Limited Warranty.
In the event, a warranty claim is filed and a warranty replacement is deemed necessary, the purchaser will be required to surrender the original product to Avalon at the time of replacement.
Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state and province to province.
English
Español
natural_image
Line drawing of a person wearing a headset and holding a tablet device, displayed on a smartphone screen (no text or symbols)support@avalonh2o.com
sales@avalonh2o.com
Chat en Vivo:
Lunes-Jueves: 9:00-17:30
Viernes: 9:00-16:30
Conectemos
Avalon Water Coolers Avalonh2o
www.avalonh2o.com
www.avalonh2o.com/register-my-avalon-cooler
natural_image
Diagram of a curved pipe with a circular head and dashed arrows indicating rotational motion (no text or symbols)natural_image
Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)natural_image
Technical line drawing of a mechanical valve assembly with no visible text or symbolsEspañol
Empezando
natural_image
Line drawing of a mechanical device with a valve and tubing (no text or symbols)
natural_image
Line drawing of a mechanical valve assembly with a circular base and handle (no text or symbols)natural_image
Diagram of a curved pipe with directional arrows indicating rotation or movement (no text or symbols)natural_image
Simple line drawing of two intersecting lines forming a cross shape (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a textured base (no text or symbols)natural_image
Simple line drawing of a mechanical clamp or bracket with no text or symbolsnatural_image
Line drawing of a mechanical device with a bulb and attached lever (no text or symbols)
natural_image
Line drawing of a mechanical device with a cylindrical component and a textured base (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a dashed circular motion indicator (no text or symbols)natural_image
Mechanical assembly diagram showing a shaft and housing with motion arrows (no text or symbols)Español
Empezando
natural_image
Line drawing of two cylindrical containers with a dashed arrow indicating rotation or movement (no text or symbols)
natural_image
Technical line drawing of two cylindrical test tubes with a dashed arrow indicating rotation (no text or symbols)text_image
WATER IN HOT GRAIN COLD GRAINnatural_image
Line drawing of a server rack with ventilation fan and connector (no text or symbols)Español
Empezando
natural_image
Line drawing of a medical or laboratory device with a central knob and attached tubing (no text or symbols)
natural_image
Pure electrical circuit lines without any symbolsNo external drain needed, the overflow will collect here.
natural_image
Line drawing of a hand holding a small electronic device next to a rectangular device (no text or symbols)
natural_image
Line drawing of a door with a small rectangular component and a vertical line on the left (no text or symbols)Español
text_image
avalon cooling cooling UVnatural_image
Front view of a server rack unit with ventilation fan and connector (no text or symbols visible)natural_image
Line drawing of two test tubes with caps, no text or symbols presentnatural_image
Front view of a server rack unit with ventilation fan and connector (no text or symbols visible)Español
natural_image
Simple line drawing of two test tubes with a blue dashed arrow pointing to one (no text or symbols)natural_image
Line drawing of a water purifier with control panel and bucket (no text or symbols)Detección de fugas

text_image
heating cooling UV filter hot room cold dispensenatural_image
Simple line drawing of a table with two circular indicators and dashed arrows pointing to the top section (no text or symbols)
natural_image
Technical line drawing of an internal mechanical device with no visible text or symbolsEspañol
Limpieza
Enjuagar, limpiar y drenar
text_image
Technical diagram of a device rear panel with labeled ports and highlighted zonesnatural_image
Technical line drawing of a computer monitor internal structure (no text or symbols)Enjuagar, limpiar y drenar
natural_image
Technical line drawing of a device interior with no visible text or symbolsnatural_image
Diagram of a computer tower with ventilation fan and cable connectors, showing a magnified view of the tower structure (no text or symbols)natural_image
Technical line drawing of an internal mechanical device with no visible text or symbols
natural_image
Simple line drawing of a rectangular frame with two marked points and dashed arrows indicating direction (no text or symbols)Limpieza
natural_image
Simple line drawing of a table with two marked points and dashed arrows indicating direction (no text or symbols)
text_image
Technical diagram of a device rear panel with labeled ports and highlighted circular featurestext_image
Technical diagram of a device interior with labeled components and directional arrows indicating movement or flow.Español
Limpieza
Limpieza
natural_image
Diagram of a computer tower with a fan and power cord, showing a magnified view of the tower's cable (no text or symbols present)Español
support@avalonh2o.com

www.avalonh2o.com
natural_image
Line drawing of a person wearing a headset and holding a tablet device, displayed on a smartphone screen (no text or symbols)support@avalonh2o.com
sales@avalonh2o.com
Tchat en Direct:
Lundi-Jeudi: 9h-17h30
Vendredi: 9h-16h30
Connectons-Nous
Avalon Water Coolers Avalonh2o
www.avalonh2o.com
www.avalonh2o.com/register-my-avalon-cooler
natural_image
Diagram of a curved tube with a circular head and dashed arrows indicating rotation or movement (no text or symbols)natural_image
Technical line drawing of a mechanical valve assembly with no visible text or symbolsnatural_image
Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)Français
Commencement
natural_image
Line drawing of a mechanical device with a valve and tubing (no text or symbols)
natural_image
Line drawing of a mechanical valve assembly with a circular base and handle (no text or symbols)natural_image
Diagram of a curved pipe with directional arrows indicating rotation or movement (no text or symbols)natural_image
Simple line drawing of two intersecting lines forming a cross shape (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a textured base (no text or symbols)natural_image
Line drawing of a mechanical device with a bulb and attached lever (no text or symbols)natural_image
Simple line drawing of a mechanical clamp or bracket (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a textured cap (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a mesh cap, showing motion arrows (no text or symbols)natural_image
Mechanical assembly diagram showing a shaft and housing with motion arrows (no text or symbols)Français
Commencement
natural_image
Line drawing of two cylindrical containers inside a control panel, with one partially visible and the other showing a dashed blue arrow indicating rotation (no text or symbols)
natural_image
Technical line drawing of two cylindrical test tubes with a dashed arrow indicating rotation (no text or symbols)text_image
WATER IN HOT GRAIN COLD GRAINnatural_image
Line drawing of a server rack with ventilation fan and connector (no text or symbols)Français
Commencement
natural_image
Line drawing of a medical or laboratory device with a central knob and attached tubing (no text or symbols)
natural_image
Pure electrical circuit lines without any symbolsnatural_image
Line drawing of a hand holding a small electronic device next to a rectangular device (no text or symbols)
natural_image
Line drawing of a door with a small rectangular component and a vertical line on the left (no text or symbols)Français
text_image
avalon cooling cooling UVnatural_image
Front view of a server rack unit with ventilation fan and connector (no text or symbols visible)Français
natural_image
Line drawing of two test tubes with caps, no text or symbols presentnatural_image
Line drawing of a server rack with ventilation fan and connector ports (no text or symbols)Français
natural_image
Simple line drawing of two test tubes with a dashed arrow pointing to one (no text or symbols)natural_image
Line drawing of a water dispenser with control panel and bucket (no text or symbols)Français
text_image
heating cooling UV filter hot room cold dispensenatural_image
Simple line drawing of a table with two marked points and dashed arrows indicating direction (no text or symbols)
natural_image
Technical line drawing of a mechanical device interior showing internal components and wiring (no text or symbols)Français
Nettoyage
text_image
Technical diagram of an electronic device with labeled ports and internal components, including zoomed-in circular annotations.natural_image
Technical line drawing of a computer monitor internal structure with no visible text or symbolsnatural_image
Technical line drawing of a device interior with no visible text or symbolsnatural_image
Diagram of a computer tower with ventilation fan and cable connectors, showing a magnified view of the tower structure (no text or symbols)natural_image
Technical line drawing of an internal mechanical device with no visible text or symbols
natural_image
Simple line drawing of a rectangular frame with two marked points and dashed arrows indicating direction (no text or symbols)Nettoyage
natural_image
Simple line drawing of a table with two marked points and dashed arrows indicating direction (no text or symbols)
text_image
Technical diagram of a device rear panel with labeled ports and highlighted circular featurestext_image
Technical diagram of a device interior with labeled components and directional arrows indicating movement or flow.Français
Nettoyage
Nettoyage
natural_image
Diagram of a computer tower with ventilation slots and connectors, showing a magnified view of the tower's cable (no text or symbols present)Français
Dépannage
Français
Dépannage
Dépannage
support@avalonh2o.com

www.avalonh2o.com