A7 - Water dispenser Avalon - Free user manual and instructions

USER MANUAL A7 Avalon

A few simple steps to ensure perfect water, every time.

English

We're Here to Help

Line drawing of a person wearing a headset and holding a tablet device on a tablet screen (no text or symbols)

We are also available for live video chat!

Call Us:

1.800.256.0695

Email Us:

[e-mail]

[e-mail]

Live Chat:

Monday-Thursday: 9 a.m.-5:30 p.m.

Friday: 9 a.m.-4:30 p.m.

Let's Connect

Follow our social media accounts and stay up to date on the latest Avalon news.

@avalon_h2o

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

Use and Care Guide

MODELS: A7BOTTLELESS • A7BOTTLELESSBLK

Registration

Please visit the website below to register your new water cooler within the first 30 days of purchase. Registration within the first 30 days will activate your one year warranty.

www.avalonh2o.com/register-my-avalon-cooler

Please keep your model number, order number and purchase date for future support. You can reach us at 1-800-256-0695.

Model Number

Order Number

Purchase Date

English

Contents

About Your Water Cooler

Meet Your Avalon Product 1-2

Part Names 3-4

Indicator Lights 5

Tech Specs 6

Filter Function Introduction 7

Getting Started

Unpacking 9

Installation (Under the Sink) 10-11

Installation (Refrigerator Water Line) 12

Flushing Filters 13-14

Finishing Water Cooler Installation 15-16

Activating Heating and Cooling 17

Installing and Removing the Drip Tray 18

User Guide and Maintenance

Dispensing Water 20

Replacing the Filters 21-23

Leak Detection 24

Cleaning

Activating Self-Cleaning Function 26

Rinsing, Cleaning, and Draining 27-29

Cleaning 30-31

Troubleshooting 33-34

Safety 36-37

Warranty 39

English

About Your Water Cooler

Meet Your Avalon Product

Inside the box, you'll find:

Metal Adapter with Valve (3/8" compression)

PE Tubing (20' length, 1/4" diameter)

Filter Flushing Adapter

Carbon Block Filter Sediment Filter

Three Way Plastic Adapter (1/4")

Meet Your Avalon Product

Attractive Design

Attractive design with press-paddle spouts

Custom Temperature

Piping hot, room temperature, or crisp cold water

Dual Stage Filtration

Double the filtration for twice the peace of mind

Worry-Free Cleaning

Self-cleaning ozone function for longer lasting water purification

Built-in Nightlight

Makes late night water trips a breeze

NSF Certified Filters

We meet strict standards for public health protection

UL Listed

We design & manufacture with your safety in mind

Child Safety Feature

Ensures safe hot water flow for the entire family

English

About Your Water Cooler

Part Names

1. Power/Self-Cleaning Indicator Light 2. Heating Indicator Light 3. Cooling Indicator Light

6. Child Safety Lock 7. Hot Water Spout 8. Hot Water Press Paddle 4. Cold Water Spout 5. Cold Water Press Paddle 9. Drip Tray 10. Filter Reset Switch 11. Filter Valve

Part Names

13. Nightlight Switch 14. Cooling Switch 15. Heating Switch 16. Power Cord 17. Drain Outlet 18. Water Inlet 12. Self-Cleaning Switch Push Connect Ring

English

About Your Water Cooler

Indicator Lights

Power/Self-Cleaning Indicator Light

This light will remain steady on to indicate that the unit is plugged in and the power is on. When the unit is placed into self-cleaning mode this indicator light will blink until the cycle is complete. When the cycle is complete the light will return to steady on.

Heating Indicator Light

This light will indicate when the water is heating. The light will remain on while the water is heating and will turn off when it has reached the correct temperature of 185^ F. As the water is dispensed the hot tank will refill and the water will heat. As the water reheats this indicator light will turn on.

Cooling Indicator Light

This light will indicate when the water is cooling. The light will remain on while the water is cooling and will turn off when it has reach the correct temperature of 47^ F. As the water is dispensed the cold tank will refill and the water will cool. As the water cools this indicator light will turn on.

Filter Indicator Lights

The Heating Indicator Light and the Cooling Indicator Light will blink together to alert you that the filter needs to be replaced soon. They will continue to blink and a beep will sound to let you know to change the filter now.

Tech Specs

Model	A7BOTTLELESS • A7BOTTLELESSBLK
Hot/Cold Temp Output	1.8L/min / 2.2L/min
Hot Water Capacity	4 L/H ( ≥ 185°F)
Hot Tank Volume	1.16 Liters
Cold Water Capacity	2.5 L/H ( ≤ 47°F)
Cold Tank Volume	3.6 Liters
Applicable Water Pressure	0.1-0.4 MPa
Applicable Water	Tap Water
Stage 1 Filtration	Sediment Filter
Stage 2 Filtration	Carbon Block Filter
Product Size	13"(L)x12"(W)x41"(H)
Packing Size	15.5"(L)x14.2"(W)x46"(H)
Net Weight/Gross Weight	39.7 lb /46.3 lb
Voltage/Frequency	115 V 60Hz
Cooling Method	Compressor
Heating Method	Internal Element
Heating Watts / Cooling Watts	420W / 100 W
Power Consumption	520 W

Filter Function Introduction

Stage	Filter	Function
Stage 1	Sediment Filter	Course filtration of raw water to remove rust, dirt and sediment
Stage 2	Carbon Block Filter	Removes the water odor, residual chlorine, organic matter, and lead to improve taste

English

Getting Started

Unpacking Your Avalon Water Cooler

Locating Dispenser

• Do NOT plug in the power cord yet.
• Place dispenser upright on a hard and level surface in a cool and shaded location near a grounded wall outlet. Position the dispenser so there is about 4 inches of clearance from the wall on the back and both sides.

Locating Accessories

• Unpack the product and install the drip tray by inserting it into place, see page 19.
• Take out the installation parts from inside the cabinet of the unit and follow the installation instructions on the next page.

English

Getting Started

Installation (Under the Sink)

Installing the Metal Adapter with Valve

1. Turn off the current cold water supply that is the source of water to your sink.

Diagram of a curved pipe with directional arrows indicating motion or flow (no text or symbols)

1. Connect the Metal Adapter with Valve between the cold water supply line and cold water valve.

Technical line drawing of a mechanical valve assembly with a dashed arrow indicating direction (no text or symbols)

1. Disconnect the current cold water supply line under your sink.

Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)

Installation (Under the Sink)

Installing the Metal Adapter with Valve

1. Remove the nut from the Metal Adapter and insert the PE Tubing through the nut. Slide the PE Tubing onto the protruding part of the Adapter where the nut was located until it reaches the threading.

2. Screw the nut tightly into place to keep the PE Tubing securely connected to the Metal Adapter with Valve. Make sure the Valve is in the off position (perpendicular to the PE Tubing).

English

Getting Started

Installation (Refrigerator Water Line)

Installing the Three Way Plastic Adapter

1. Turn o the current cold water supply that is the source of water to your refrigerator line.

Diagram of a medical or surgical device with curved tubing and a central oval component, showing rotational motion arrows (no text or symbols)

1. Insert each cut end of the existing 14 " tubing into one of the holes of the Three Way Plastic Adapter.

(Refrigerator Water Line) (Water Source)

1. Cut the current 14 " tubing that is connected to the back of your refrigerator or ice maker near the end of it that is currently inserted into the refrigerator.

Simple line drawing of two intersecting rods (no text or symbols)

1. Insert one end of the PE Tubing that is supplied with the water cooler into the third opening of the Three Way Plastic Adapter.

(Water Cooler)

Flushing Filters Prior to Use

Before continuing with installation, it is recommended that you flush both filters for approximately 2 minutes.

1. Twist the filter into the provided Filter Flushing Adapter by rotating it clockwise.

Line drawing of a mechanical component with a cylindrical head and textured base, showing motion arrows (no text or symbols)

1. Hold the filter with the Filter Flushing Adapter in place over a sink. Turn the Valve of the Metal Adapter at the water source to the on position (the on position is parallel to the PE Tubing) and allow the water to flow through the Metal Adapter and the filter for approximately 2 minutes to flush the new filter.

Line drawing of a mechanical device with a bulb and handle, connected to a cylindrical container (no text or symbols)

1. Take the open end of the PE Tubing that is now connected to your water supply and insert it into the left inlet hole on the Filter Flushing Adapter in the direction of the arrow.

Simple line drawing of a mechanical clamp or bracket (no text or symbols)

English

Getting Started

Flushing Filters Prior to Use

1. Turn the Valve of the Metal Adapter at the water source back to the off position, remove the filter from the Filter Flushing Adapter.

2. Remove the end of the PE Tubing from the Filter Flushing Adapter by pressing in on the push connect ring and pulling out the PE Tubing.

Line drawing of a mechanical device with a valve and handle (no text or symbols)

Diagram of a mechanical assembly with a tool inserted into a component, showing motion arrows (no text or symbols)

Repeat steps 1-5 for flushing the Carbon Block Filter.

Finishing the Water Cooler Installation

Once you have flushed the filters and removed the filters and PE Tubing from the Filter Flushing Adaptor, you are ready to complete the installation process.

1. Remove the plug from the water inlet (#18) located on the back of the unit. To do this press on the push connect ring that is behind the plug. Push the open end of the PE Tubing into the water inlet (#18). Make sure the PE Tubing is tight and secure.

2. Open the cabinet door of the unit. Twist the filters into the filter heads in the cabinet by rotating them clockwise. The Sediment Filter should be on the left and the Carbon Block Filter should be on the right.

Diagram of a car interior with lane markings and a dashed line indicating a path (no text or symbols present)

1. Turn the Valve for the water source back on (the on position is parallel to the PE Tubing).

Line drawing of an open industrial control cabinet with internal components and ventilation grilles (no text or symbols)

Line drawing of a medical or laboratory device with a central knob and attached tubing (no text or symbols)

English

Getting Started

Finishing the Water Cooler Installation

1. Turn on the Valve that is located to the left of the filters inside of the cabinet (the on position is parallel to the PE Tubing).

Technical line drawing of a mechanical device with internal components and a pipe connection (no text or symbols)

1. After installation of the water line and filter is complete, plug the power cord into a grounded wall outlet and begin to use the machine. Please allow the machine about 10-15 minutes for the water to fill in the tanks before use. Continue on for instructions on usage.

10-15 min

Activate Heating and Cooling

Before turning on the heating (#15) or cooling switches (#14), ensure water is already filling inside the inner tanks by dispensing a drop of water from the hot (#7) and cold (#4) spouts.

To activate the cold water, push the cooling switch (#14) into the on (I) position by pushing the top of the switch in. If you do not wish to have cold water you can leave the switch in the off (O) position.

To activate the hot water, push the heating switch (#15) into the on (I) position by pushing the top of the switch in. If you do not wish to have hot water you can leave the switch in the off (O) position.

Please allow 15 minutes for the hot water to be heated. During this time the heating indicator light (#2) will be steady. The light will turn off when the heating process is complete. Please allow 1 hour for the cold water to be cooled. During this time the cooling indicator light (#3) will be steady. The light will be turned off when the cooling process is complete. If any error occurs in the heating or cooling process, the indicator light will blink.

English

Getting Started

Installing and Removing the Drip Tray

No external drain is needed, the overflow will collect here. The red float will rise to indicate when the drip tray needs to be emptied.

1. To install the drip tray, simply slide it into the area at the top of the door until it snaps into place.

Diagram of a container with internal components and directional arrows, no text or symbols present

1. To remove the drip tray, place your fingers in the grid of the drip tray with one hand and hold the door of the cooler shut with the other.

2. Gently pull the drip tray toward you to release it. Once it has been released you can remove the drip tray from the door of the cooler to empty it.

Line drawing of a car interior showing a tray with star-shaped buttons and a blue arrow indicating direction (no text or symbols)

English

User Guide and Maintenance

English

User Guide and Maintenance

Dispensing Water

Cold Water

Once you have turned the cooling switch (#14) into the on (l) position it will take initially 1 hour for the water to cool. During this time the cooling indicator light (#3) above the cold water icon will be steady. During this time the compressor could run continuously. This is normal. The light will be turned off when the cooling process is complete.

1. Position a bottle, glass, pitcher or cooking pot below the cold water spout (#4).
2. Depress the cold water press paddle (#5) downward to begin the flow of water.
3. Once the desired fill level is achieved release the cold water press paddle (#5).

Hot Water

Once you have turned the heating switch (#15) into the on (l) position it will take initially 15 – 20 minutes for the water to heat up. During this time the heating indicator light (#2) above the hot water icon will be steady. The light will be turned off when the heating process is complete.

1. Position a bottle, glass, pitcher or cooking pot below the hot water spout (#7).
2. Slide the red child safety lock (#6) to the left and depress the hot water press paddle (#8) downward to begin the flow of water. You must hold the child safety lock (#6) and push the button at the same time.
3. Once the desired fill level is achieved release the hot water press paddle (#8).

Replacing the Filters

1. When lifetime of the filter is near its end, either by means of water flow or by means of 6 months time, the heating (#2) and cooling (#3) indicator lights on the front panel will blink as a warning. When the filter lifetime is up, the indicator lights will continue to blink and the machine will beep to let you know that the filters need to be changed. Water flow may also stop until the filters are replaced.

avalon Self Clean Filter

1. Shut off the Valve located at the connection to the water source or the Valve located to the left of the Sediment Filter on the back of the unit.

Technical line drawing of a mechanical device with no visible text or symbols

Replacing the Filters

1. Twist the expired filters to remove them. Insert the new filters into the Filter Adapters by twisting them into place and rotating them clockwise. Make sure the Sediment Filter is on the back of the unit, and the Carbon Block Filter is in the side cabinet.

2. Turn on the Valve that was previously shut off. This Valve will be located at the connection to the water source or located to the left of the Sediment Filter.

Replacing the Filters

1. After replacing the filters, press and hold the filter reset button (#10) located on the upper left side of the cabinet. Press and hold this button until the heating (#2) and cooling indicator lights (#3) stop blinking.

Line drawing of a water dispenser with two side compartments and control panel (no text or symbols)

1. In order to flush the new filters, allow the water to flow from the cold water spout for approximately 2 minutes.

Line drawing of a water dispenser with control panel and two wash bottles, labeled '2 min' (no text or symbols on device)

English

User Guide and Maintenance

Leak Detection

avalon Self Clean Filter

Our machines are equipped with a high-tech leak detector that will alert you of any potential leak. At the same time the machine will automatically shut off any intake of water to prevent a potential flood. In the event of a possible leak, power/self-cleaning indicator light (#1), the heating indicator light (#2) and cooling indicator light (#3) will start blinking and a beep will sound. Please check around the machine for any leaking water and determine the source of it. If you find the source of the leak, you can call our support line for assistance in fixing it. If you do not find the source of this leak, it may have been caused by accidental spillage of water or from a filter change. The leak detector is located on the lower back left corner of the cabinet. Unplug your water cooler and ensure the area around this sensor is completely dry including the notch. Once the area and sensor are dry, plug the machine back in and the beeping and blinking indicator lights will stop and the machine will be ready to use as normal again.

English

Cleaning

Activating Self-Cleaning Function

It is recommended that the self-cleaning feature is used once a week to sanitize the tanks and water lines.

1. To activate, press the self-cleaning switch (#12) and hold in the on position for 5 seconds and release. The switch will immediately go back into the off (O) position.
2. The power/self-cleaning indicator light (#1) will begin to blink. This indicates the self-cleaning cycle is underway.
3. Ozone will be produced and injected into the water system, it will kill bacteria and bio-films typically found in water dispensers. By the end of the cleaning cycle the ozone will convert into harmless oxygen and will be emitted into the air.
4. When the self-cleaning cycle is complete the power/self-cleaning indicator light (#1) will stop blinking and will be steady.

Please Note: This self-cleaning cycle will take 90 minutes to complete. During this time do not dispense and drink the water. We recommend you do this during a period of time when the unit will not be in use for example overnight. During the cycle you may smell some of the ozone, this is normal.

Rinsing, Cleaning, and Draining

To prolong the lifetime of the machine, it is recommended that the unit be cleaned and sanitized manually about every six months.

To clean the outside of the unit

Use a disinfectant of your choice to wipe down the outside of the machine.

Disinfectant does not come with this unit. It can be purchased separately from a local store.

To rinse the inside of the unit

The machine has been disinfected prior to departing from the factory. However, it is recommended to rinse and drain the unit prior to installation.

1. Before cleaning, make sure that the cooling switch (#14) and heating switch (#15) are in the off (O) position and unplug the machine.

1. Remove the two screws located on the back (at the top, in line with the switches) of the cooler. Remove the top cover by lifting at an angle and pull off. Remove the white cold water tank cover and the separator.

Line drawing of a device rear panel with ports and connectors, no text or symbols present

Line drawing of two hands operating a large pot with a circular component (no text or symbols)

English

Cleaning

Rinsing, Cleaning, and Draining

1. Pour 0.6 gallons of clean water into the cold tank. (The cold water tank is the open cylinder that the white cover was removed from).

2. Place a large bucket beneath the drain outlet (#17) located on the back of the unit. Remove the drain cover and allow the water to drain from the unit. Water will start flowing as soon as the drain cover is removed.

Diagram of a circular mechanical component with internal structure and a dashed arrow indicating direction (no text or symbols)

Diagram showing a device with a cable and a coiled spring, connected to a server rack with a label '设备' (Device).

Caution: The dispenser will heat water to a temperature of approximately 185^ F. It can cause severe burns if not handled carefully. Please use caution while operating and cleaning. Please allow ample time for any hot water inside the machine to cool down before draining it.

Rinsing, Cleaning, and Draining

1. Once water is completely drained, reposition the drain cover, cold tank cover and the top cover. Ensure that the pipes and wires are connected properly and you may use the dispenser as normal.

English

Cleaning

Cleaning

To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of water with 200 g of citric acid crystals (not included) or a cleaning solution of your choice.

1. Unscrew the top cover and lift off the cold tank lid.

Line drawing of a device rear panel with mounting holes and internal compartments (no text or symbols)

Line drawing of hands holding a pot with a small circular object on the lid (no text or symbols)

1. Put the mixture into the machine's cold tank and make sure the water can flow out of the hot water spout (#7).

Diagram of a circular mechanical component with internal features and a dashed arrow indicating direction (no text or symbols)

Cleaning

1. Plug in the power cord and turn on (I) the heating switch (#15). Allow the water to heat for 15 minutes.

2. Turn off (O) the heating switch (#15) and allow the liquid mixture to cool down for 20 minutes.

15 min 20 min

1. Drain the liquid from the drain outlet (#16), then flush with water two or three times by following the rinsing instructions above. Only disassemble parts mentioned to avoid damaging the machine.

Diagram showing a vertical line with a magnified inset of a coiled spring inside a rack-mounted device (no text or symbols)

English

Troubleshooting

Troubleshooting

If you are having trouble with your water cooler please see the following solutions. You can also view our trouble shooting videos at the website below. Please feel free to contact us with any questions.

1-800-256-0695

[e-mail]

www.avalonh2o.com

English

Troubleshooting

Troubleshooting

Indicator lights are flashing and unit is beeping

If indicator lights #1, #2, #3 are flashing and the unit is making a slow beeping sound, it is alerting you that there may be a leak in the unit. Please refer to page 25.

Please turn off the switches on the back of the unit and unplug the unit.

Ensure that the bottom of the cabinet is completely dry. The sensor is located in the back left corner. Make sure there is no water on the sensor.

Once the unit is dry you may plug it back in and turn the switches to the on position and continue normal use.

Water leaking from unit

• Check to make sure that pipes are connected properly.
• Inspect the adapter to ensure that it is connected properly.
  • Water pipe may need to be replaced.

Water not dispensing at a hot or cold temperature

This could be caused by an over consumption of water in a short period of time causing the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow the proper time for the water to heat and cool.

This could be caused by an interruption in the power supply. Please ensure that the power cord is connected to an outlet. Please make sure that the heating (#15) and cooling (#14) switches are in the on (l) position.

English

Safety

English

Safety

Safety

To reduce risk of injury and property damage, user must read this entire guide before assembling, installing and operating the dispenser.

Failure to execute the instructions in this manual can cause personal injury or property damage.

This product dispenses water at very high temperatures. Failure to use this properly can cause personal injury.

When operating this dispenser, always exercise basic safety precautions, including the following:

• Prior to use, this dispenser much be properly assembles and installed in
  • accordance with this manual.
• This dispenser is intended for water dispensing only. Do NOT use other liquids. Do NOT use for other purposes. Never use any other liquid in the dispenser other than known microbiologically safe tap water.
• For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
  • Install and use only on a hard, flat and level surface.
• Do NOT place dispenser in an enclosed space or cabinet.
• Do NOT operate the dispenser in the presence of explosive fumes.
• Position back of dispenser no closer than 20 cm from wall and permit free airflow between wall and dispenser. There must be at least 20 cm clearance on the sides of the dispenser to permit airflow.
• Use only properly grounded outlets.
• Do not use and extension cord with your water dispenser.
• Always grasp plug and pull straight out from outlet. Never unplug by pulling on power cord.
• To protect against electric shock, do NOT immerse cord, plug or any other part of the dispenser in water or other liquid.

Safety

• Ensure dispenser is unplugged prior to cleaning.
• Never allow children to dispense hot water without proper and direct supervision. Unplug unit to prevent unsupervised use by children.
  • Service should be performed only by a certified technician.
• Warning: Do not damage the refrigerant circuit.
• This appliance can be used my children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.
• Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
• This appliance is intended to be used in a household and similar applications such as: kitchen area in shops, offices and other working environments, bed and breakfast type environments, catering and similar non-retail applications.
• Do not store explosive substances such as aerosol cans with flammable propellant in this appliance.
• If the supply cord is damaged, it must be replaced by a special cord assembly available from the manufacturer or its service agent.
• Never turn the machine upside down or lean it more than 45^ .
• Thermostat has been adjusted. There is no need to adjust it by yourself. When the matching is below the freezing point and blocked by ice, the cooling switch should be turned off for 4 hours before turning it on again to continue its operation.
• This machine should not be plugged back in until 3 minutes after it has been unplugged.

English

Warranty

Warranty

English

Warranty

Models included are:

A1TLWATERCOOLER, A2TLWATERCOOLER, A3BLOZONEWTRCLR, A3F, A3F-SC, A4BLWTRCLR, A4F, A1BOTTLELESS, A5BOTTLELESS, A5BLK, A6BLWTRCLRWHT, A6BLWTRCLRBLK, A7BOTTLELESS, A7BOTTLELESSBLK, A8CTBOTTLELESSWHT, A8CTBOTTLELESSBLK, A9CTELECTRICSS, A9ELECTRICBLK, A9ELECTRICWHT, A10-TL, A11-CTTL, A12-CTPOU, A13, A14, A15, A1CTWTRCLRBLK, A1CTWTRCLRWHT, A3BLK, A4F, A5BLK, A6SC-WHT, A6SC-BLK, A10BLK, A11BLK, A12BLK, A13BLK, A14BLK, A13CT, A13-S, B8WHT, B8BLK, A9

Products listed above are covered by the terms of this Limited Warranty. For purposes of this Limited Warranty, the term "product" means any water cooler bottled or bottleless manufactured for Avalon. Avalon warrants that it will, at Avalon's option, replace or repair the Purchaser's Avalon product sold in the U.S. or Canada by an authorized retailer if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty. Avalon undertakes no responsibility for the quality of the goods except as otherwise provided in this warranty. There are no warranties that extend beyond the description on the face hereof. This Limited Warranty is valid only in connection with the original purchase of new products from authorized retailers and extends from the original purchase date of the original product purchased. This warranty extends only to the original purchaser of the product and lasts for one (1) year from the date of the original purchase or until the original purchaser of the product sells or transfers the product, whichever first occurs. An "original purchaser," for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from Avalon or an authorized retailer of Avalon with the intent to use the product for personal consumer use and commercial or industrial use and not with the intent to resell the product. An "authorized retailer," for purposes of this Limited Warranty, is an individual or entity authorized by Avalon to sell the product directly to original purchasers. An individual or entity that purchases the product from whatever source with the intent to resell the product is an unauthorized reseller ("unauthorized reseller"). For the purpose of this Limited Warranty a "Third Party" would be considered any plumber, maintenance company, or individual hired by the Purchaser.

This Limited Warranty does not apply to used, refurbished, renewed, floor model or "demo" products, or to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Unauthorized resellers are not "original purchasers" for the purpose of this Limited Warranty. If the purchaser is not the original purchaser of this product, the purchaser takes the product "AS IS," "with all faults" and without warranty. Avalon reserves the right to require a valid serial number located on your product to submit a valid claim under this Limited Warranty. Products where the serial number has been removed or evidence showing the removal or attempted removal of the serial number label will not be eligible to make a claim under this Limited Warranty. IF THE PURCHASE OF THIS PRODUCT WAS NOT DIRECTLY FROM AVALON, PROOF OF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINAL PURCHASER AND THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED RETAILER, AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.

Your purchase date is established from the date of your sales receipt. Avalon may require the purchaser to provide proof of the quality and condition of the water cooler if the purchaser makes a claim under this Limited Warranty. Avalon reserves the right to invalidate this Limited Warranty if the water cooler is determined, in Avalon's reasonable discretion, to be inadequate or if the water cooler is found to be in an unsanitary condition. This warranty does not apply if the product was damaged or failed because of accident, improper handling or operation, relocation, abuse, misuse, unauthorized repairs made or attempted, or improper installation or maintenance. Under this Limited Warranty, products are required to be plugged directly into a grounded wall outlet. Plugging a product into an extension cord or surge protector will be considered misuse and will void this Limited Warranty. If damage to the product has occurred during shipping, the damage must be reported to Avalon within the first 30 days from the original purchase date to be eligible to make a claim under the Limited Warranty. Shipping damage reported to Avalon outside of the first 30 days from the original purchase date will not be eligible for a valid claim under this Limited Warranty. This warranty does not cover shipping costs for the return of products to Avalon for repair or replacement.

To submit a valid claim under this Limited Warranty, troubleshooting the product with an Avalon Customer Success Expert is required. If troubleshooting the product is refused by the Purchaser, Avalon reserves the right to deny the Limited Warranty Claim. In the event a part is necessary to correct the problem with a Product, Avalon will provide the part at no cost to the original purchaser under this Limited Warranty. Replacing parts or attempting to correct an issue with the Product is required prior to submitting a claim for a replacement product under this Limited Warranty. Instructions for troubleshooting a Product or replacing a part will be provided by Avalon. Troubleshooting, repairs, part replacement, installation, and proper maintenance are the responsibility of the Purchaser. Instructions for proper installation and maintenance will be provided in the user manual.

Installation, maintenance, or repairs of the Product is the responsibility of the Purchaser. The Purchaser reserves the right to use a Third Party for installation, maintenance, and repair at their own risk. Avalon is not responsible for any additional cost incurred for installation, maintenance, or repair of the Product including but not limited to additional material needed for installation or the cost of a Third Party. Damage or failure of the Product due to improper installation, maintenance, or repair caused by a Third Party or the Purchaser is not the responsibility of Avalon and will not be covered under this Limited Warranty. Instructions for proper installation and maintenance will be provided in the user manual.

ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY), LAST ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE OR UNTIL THE ORIGINAL PURCHASER OF THE PRODUCT SELLS OR TRANSFERS THE PRODUCT, WHICHEVER FIRST OCCURS. IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY INCLUDE (I) INCIDENTAL OR CONSEQUENTIAL DAMAGES FROM ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ELECTRICAL OR WATER DAMAGE, OR (II) REPLACEMENT OR REPAIR OF ANY HOUSE FUSES, CIRCUIT BREAKERS OR RECEPTACLES. NOT WITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT SHALL AVALON'S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY EXCEED THE PURCHASE PRICE OF THE PRODUCT AND ANY SUCH LIABILITY SHALL TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD.

Except as otherwise provided, Avalon will not charge Original Purchaser to repair or replace the purchaser's Product if it is deemed defective during the length of this Limited Warranty, but any transportation costs associated with repairs or replacements are Purchaser's responsibility. No new warranty is provided with a replacement product. The warranty for the replacement product runs from the date of the original purchase of the original product. In the event that repair is necessary, such repair will be at no charge to the Purchaser except for transportation costs associated with such repair or replacement of a product in compliance with the terms of this Limited Warranty.

In the event, a warranty claim is filed and a warranty replacement is deemed necessary, the purchaser will be required to surrender the original product to Avalon at the time of replacement.

Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state and province to province.

English

English

Español

Line drawing of a person wearing a headset and holding a tablet device on a tablet screen (no text or symbols)

[e-mail]

[e-mail]

Chat en Vivo:

Lunes-Jueves: 9:00-17:30

Viernes: 9:00-16:30

Conectemos

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

www.avalonh2o.com/register-my-avalon-cooler

avalon 14:24:50.00 ⊕ ↔ *

Diagram of a curved pipe with a circular valve and blue dashed arrows indicating rotation (no text or symbols)

Technical line drawing of a mechanical valve assembly with a dashed arrow indicating direction (no text or symbols)

Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)

Line drawing of a mechanical device with a dial indicator and cable connector (no text or symbols)

Line drawing of a mechanical device with a handle and base, no text or symbols present

Español

Empezando

Diagram of a medical or surgical device with curved tubing and blue dashed arrows indicating rotation (no text or symbols)

Simple line drawing of two intersecting rods (no text or symbols)

Diagram of a mechanical device with a cylindrical component and a mesh cap, showing motion arrows (no text or symbols)

Simple line drawing of a mechanical clamp or bracket with no text or symbols

Line drawing of a mechanical device with a bulb and connecting rod (no text or symbols)

Español

Empezando

Line drawing of a mechanical device with a cylindrical component and a textured base (no text or symbols)

Mechanical assembly diagram showing a shaft and housing with motion arrows (no text or symbols)

Diagram of a car interior with visible structural elements and wiring (no text or labels)

Line drawing of an open industrial enclosure with internal compartments and ventilation ducts (no text or symbols)

Line drawing of a mechanical clamp or connector with a circular base and connecting rod (no text or symbols)

Español

Empezando

Technical line drawing of a mechanical device with internal components and a blue dashed line indicating a connection point (no text or symbols present)

Line drawing of a water dispenser with two compartments and control panel, labeled '10-15 min' (no text or symbols on the device itself)

Line drawing of a hand holding a small object with star patterns, no text or symbols present

Line drawing of two hands holding a device with a grid-patterned handle (no text or symbols)

Line drawing of a car interior showing a tray with star-shaped buttons and a blue arrow indicating direction (no text or symbols)

Español

avalon Self Clean Filter

Technical line drawing of a mechanical device with no visible text or symbols

Español

Line drawing of an open electrical enclosure with two cylindrical components mounted inside (no text or symbols)

Technical line drawing of a mechanical device with pipes and components (no text or symbols)

Cambiar los filtros

Line drawing of a water dispenser with two side compartments and control panel (no text or symbols)

Line drawing of a water dispenser with control panel and two internal compartments, labeled '2 min' (no text or symbols on device)

Español

avalon Self Clean Filter

Line drawing of a device rear panel with ports and connectors, no text or symbols present

Line drawing of hands operating a pot on a stove (no text or symbols)

Español

Limpieza

Diagram of a circular mechanical component with internal structure and a dashed arrow indicating direction (no text or symbols)

Diagram showing a vertical structure with a magnified inset of a cylindrical component, connected to an internal coiled spring (no text or symbols present)

Line drawing of a rectangular electronic device with ports and mounting holes (no text or symbols)

Line drawing of hands operating a pot with a small circular component (no text or symbols)

Diagram of a circular mechanical component with a dashed arrow indicating downward motion (no text or symbols)

Limpieza

Three identical electrical switch icons arranged horizontally (no text or symbols)

Three identical electrical meters arranged horizontally (no text or symbols visible)

Diagram showing a cable or cable connection to an electrical control panel with coiled insulation (no text or symbols present)

Español

[e-mail]

www.avalonh2o.com

Español

Line drawing of a person wearing a headset and holding a tablet device, displayed on a smartphone screen (no text or symbols)

[e-mail]

[e-mail]

Tchat en Direct:

Lundi-Jeudi: 9h-17h30

Vendredi: 9h-16h30

Connectons-Nous

Avalon Water Coolers Avalonh2o

www.avalonh2o.com

www.avalonh2o.com/register-my-avalon-cooler

Diagram of a curved pipe with a circular valve and blue dashed arrows indicating rotation (no text or symbols)

Technical line drawing of a mechanical valve assembly with a dashed arrow indicating direction (no text or symbols)

Line drawing of a curved pipe fitting with a circular base and handle (no text or symbols)

Line drawing of a mechanical device with a valve and tubing (no text or symbols)

Line drawing of a mechanical clamp or connector with a circular base and shaft (no text or symbols)

Français

Commencement

Diagram of a medical or surgical device with curved tubing and blue dashed arrows indicating rotation (no text or symbols)

Simple line drawing of two intersecting rods (no text or symbols)

(Fontaine)

Line drawing of a mechanical component with a cylindrical top and textured base (no text or symbols)

Simple line drawing of a mechanical clamp or bracket (no text or symbols)

Line drawing of a mechanical device with a pipe and attached cylindrical component (no text or symbols)

Français

Commencement

Line drawing of a mechanical device with a pipe and cylindrical component (no text or symbols)

Mechanical assembly diagram showing a shaft and housing with motion arrows (no text or symbols)

Diagram of a car interior with visible wiring and mounting points (no text or labels)

Technical line drawing of an open electrical enclosure with internal components and ventilation ducts (no text or symbols)

Line drawing of a mechanical clamp or lever assembly with no text or symbols

Français

Commencement

Technical line drawing of a mechanical device with pipes and housing (no text or symbols)

Line drawing of a hand holding a small object with star-shaped markings, no text or symbols present

Line drawing of two hands inserting a small object into a container (no text or symbols)

Diagram of a car interior showing a seatbelt with star-shaped buttons and a dashed arrow indicating direction (no text or symbols)

Français

avalon Self Clean Filter

Technical line drawing of a mechanical device with pipes and components (no text or symbols)

Français

Line drawing of an open electrical enclosure with two cylindrical components mounted inside (no text or symbols)

Technical line drawing of a mechanical device with no visible text or symbols

Français

Line drawing of a water dispenser with two side compartments and control panel (no text or symbols)

Line drawing of a water dispenser with control panel and two internal compartments, labeled '2 min' (no text or symbols on device)

Français

avalon Self Clean Filter

Line drawing of a device rear panel with ports and connectors, no text or symbols present

Line drawing of hands operating a pot on a stove (no text or symbols)

Français

Nettoyage

Rincer, Nettoyer et Drainer

Diagram of a circular mechanical component with internal structure and a dashed arrow indicating direction (no text or symbols)

Diagram showing a vertical pole connected to a vertical stack of coiled insulation or heat exchanger unit (no text or symbols present)

Line drawing of a rectangular electronic device with ports and connectors (no text or symbols)

Line drawing of hands operating a pot with a small circular component (no text or symbols)

Diagram of a circular mechanical component with internal components and a dashed arrow indicating direction (no text or symbols)

Nettoyage

1. Connectez le câble

Diagram showing a cable or cable connector inserted into a server rack, with a magnified inset highlighting the cable (no text or symbols present)

Français

Dépannage

Dépannage

[e-mail]

www.avalonh2o.com

Français

Dépannage

Dépannage