HeatUp Basis 15 W - Heating OASE - Free user manual and instructions

Product type	Aquarium underfloor heating
Brand	Oase
Model	HeatUp Basis 15 W
Power	15 W
Power supply	Mains 230 V / 50 Hz
Water temperature range	+4 °C to +35 °C
Use	Indoor, private aquarium use
Installation	Lay in a loop on the floor, secure with suction cups, cover with sand/gravel
Startup	Plug into mains to turn on, unplug to turn off
Main functions	Uniform heating of the aquarium floor
Safety	Use under supervision for children and people with disabilities; do not use if cable is damaged; unplug before maintenance
Maintenance and cleaning	No special maintenance; clean the outside with a damp cloth
Wear parts	Suction cups (not covered by warranty)
Warranty	36 months (manufacturer's warranty)
Recycling	Do not dispose of with household waste; cut the cable before disposal
Included accessories	Transformer, suction cups with clips
Dimensions	Not specified
Weight	Not specified

Frequently Asked Questions - HeatUp Basis 15 W OASE

How to install the HeatUp Basis 15 W heater?

Place the cable in a loop on the clean aquarium floor, secure it with the supplied suction cups, then cover it with sand, gravel or stones. Do not cross or bend the cable. Route the cable out and plug it into the transformer.

What is the power of this device?

The HeatUp Basis 15 W model has a power of 15 watts, suitable for small aquariums.

Can the heater be used with sand or gravel?

Yes, it is designed to be covered with sand, gravel or stones. Ensure that the cable is in good contact with the substrate for even heat distribution.

How to turn the device on and off?

To turn on, plug the transformer into a mains socket. To turn off, unplug it. There is no switch.

What to do if the cable does not heat up?

First check the mains voltage. If the problem persists, the device may be defective and must be replaced. Contact customer service.

Is it safe to leave the device on continuously?

Yes, the device is designed for continuous use. However, follow the safety instructions: do not use it if the cable is damaged and unplug it before any maintenance.

What are the safety precautions?

The device must be used under the supervision of a knowledgeable adult in the presence of children under 8 years or people with disabilities. Do not pull on the cable, do not open it, and unplug before working in the aquarium.

What is the warranty period?

The manufacturer's warranty is 36 months from the first purchase from an OASE dealer. It does not cover wear parts such as suction cups.

Can I shorten the cable?

No, the connection cable is not replaceable. Do not cut it. If the cable is damaged, the device must be disposed of.

How to maintain the device?

No special maintenance is necessary. Clean the outside with a damp cloth if needed. The suction cups are wear parts and must be replaced if they no longer hold.

USER MANUAL HeatUp Basis 15 W OASE

Black-and-white photo of two striped fish swimming in a shallow pool (no text or symbols visible)

HeatUp Basis 10 W/15 W/20 W

EN Operating instructions and Guarantee

Technical line drawing of a mechanical or electrical device with multiple rollers and a housing (no text or symbols)

HUP0011
4 HeatUp Basis 10W/15W/20W

Translation of the original Operating Instructions

SAFETY INFORMATION

This unit can be used by children aged 8 and above and by persons with reduced

physical, sensory or mental capabilities or lack of experience and knowledge if they are supervised or have been instructed on how to use the unit in a safe way and they

understand the hazards involved.

Do not allow children to play with the unit.

Only allow children to carry out cleaning and user maintenance under supervision.

Safe operation

• Switch off all units in the aquarium or disconnect the power plugs of all units before reaching into the water.
• Never operate the unit if either the electrical cables or the housing are defective!
• Do not carry or pull the unit by its electrical cable.
• Route cables/hoses such that they are protected from damage and do not present a tripping hazard.
• Only open the unit housing or its attendant components, when this is explicitly required in the operating instructions.
• Only carry out work on the unit that is described in this manual. If problems cannot be overcome, please contact an

authorised customer service point or, when in doubt, the manufacturer.

• Only use original spare parts and accessories for the unit.
• Never carry out technical modifications to the unit.
• Power connection cables cannot be replaced. If a cable is damaged, dispose of the respective unit or components.

Electrical connection

• Only connect the unit if the electrical data of the unit and the power supply coincide. The unit data is to be found on the unit type plate, on the packaging or in this manual.
• Protect the plug connections from moisture.
• Only plug the unit into a correctly fitted socket.

Symbols used in these instructions

NOTE

Indicates information intended to give the user a better understanding.

Additional information

☐ A Reference to a figure, e.g. Fig. A.

- EN -

PRODUCT DESCRIPTION

Intended use

HeatUp Basis 10W/15W/20W, referred to in the following as "unit", may only be used as specified in the following:

• As a substrate heater in an aquarium.
• Operation under observance of the technical data.

The following restrictions apply to the unit:

- Only use indoors and for aquaristic purposes in the home (not for commercial use).

- Only operate with water at a water temperature of +4 °C to +35 °C.

INSTALLATION AND CONNECTION

How to proceed:

□ B, C

• Fit the suction cups into the clips by twisting.
• Lay the heating cable in loops on the previously cleaned floor of the tank with the aid of

REMEDY OF FAULTS

Malfunction	Cause	Remedy
Heating cable does not heat up.	No mains voltage	Check the mains voltage.
	Unit defective	Replace unit

the suction cups. Attach the suction cups firmly to the glass.

- Ensure that no part of the cable overlaps or is kinked.

• Cover the heating cable and suction cups with sand, gravel or stones.
• Route the heating cable out of the tank and connect it to the supplied transformer.
  — The part of the cable between the plug and the coloured indentation remains cold.
• Route the power connection cable such that it forms a drip loop!

COMMISSIONING/START-UP

• Switching on: Connect the unit to the mains. The unit switches on immediately.
• Switching off: Disconnect the unit from the mains.

WEAR PARTS

The following components are wear parts and are excluded from the warranty:

- Suction cup

DISPOSAL

Do not dispose of this unit with domestic waste! For disposal purposes, please use the return system provided. Render the unit unusable beforehand by cutting the cables.

GUARANTEE

For this OASE unit purchased by you, OASE GmbH assumes a 36 month manufacturer's guarantee in accordance with the guarantee conditions laid down in the following. The guarantee period starts with the first purchase from an OASE specialist dealer. In other words, in the event of a resale, the guarantee period will not start again. If services are provided under the terms of this guarantee, this does not lead to extension or renewal of the guarantee period. Your legal rights as a purchaser, especially those ensuing from the warranty, persist. They are not restricted by this guarantee.

Guarantee conditions

OASE GmbH guarantees impeccable, purpose-related properties and workmanship, expert assembly and proper functionality. Subject to our discretion, the guarantee refers to free-ofcharge repair or free-of-charge supply of spare parts or of a replacement unit respectively. Should the unit type concerned no longer be manufactured, we reserve the right, at our discretion, to supply a replacement unit from our range that is closest to the type subject to complaint. Claims, the origin of which can be traced back to installation and operating faults as well as lack of care, e.g. the use of unsuitable cleaning materials or negligent maintenance, use other than that intended, damage due to accidents, falls, impact, effect of frost, cutting plugs, shortening cables, calcium deposits or improper attempts to repair the unit, are not covered by our guarantee. We hereby refer to the proper use as specified in the instructions of use that form an integral part of the guarantee. Wear parts such as bulbs etc. are exempted from the guarantee.

The refund of costs for removal and installation, checks, claims for lost profit and damages are exempted from the guarantee together with further reaching claims for damages and loss of whatever nature caused by the unit or its use.

The guarantee is only valid in the country in which the unit was purchased from an OASE dealer. This guarantee is governed by German law under the exclusion of the agreement of the United Nations covering contracts governing the international sale of goods (CISG) regulations.

Guarantee claims can only be brought forward by presenting the sales receipt to us, OASE

- FR -

GmbH, Tecklenburger Straße 161 in D-48477 Hörstel, Germany by returning to us the unit or part of the unit subject to complaint, freight free, at your own risk, accompanied by a copy of the

original purchase receipt from the OASE specialist dealer, this guarantee document and written information of the fault encountered.

AFVOER VAN HET AFGEDANKTE APPARAAT

OPSTILLING OG TILSLUTNING

Sådan gør du:

□ B, C

INSTALLATION OCH ANSLUTNING

Gör så här:

□ B, C

Technical line drawing of two mechanical components: a conical top and a circular base with a handle (no text or symbols)

Technical line drawing of a coiled electrical sensor with a separate 3D package (no text or symbols)

HUP0009

Abstract line drawing of overlapping curved shapes (no text or symbols)

CE

OASE GmbH · www.ase-livingwater.com