TIE20129 - Coffee machine BOSCH - Free user manual and instructions

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Notice BOSCH TIE20129 - page 34

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USER MANUAL TIE20129 BOSCH

1.3 Restriction on user group........ 34

3 Installation and connection......38

3.1 Scope of delivery..................... 38

3.2 Installing and connecting the

6.1 Preparing and cleaning the

7.1 Switching the appliance on

7.3 Dispensing a coffee drink

made from fresh beans........... 42

7.4 Dispensing drinks with milk .... 43

7.5 Dispensing a coffee drink

8.1 Adjusting the grinding level..... 44

9 Basic settings............................45

9.1 Selecting automatic switch-

off............................................. 45

9.2 Switching the signal tone on

9.4 Resetting the appliance to

the factory settings.................. 46 10 Cleaning and servicing...........46

10.1 Dishwasher-safe compon-

10.4 Cleaning the drip tray and

coffee dregs container .......... 47

10.5 Cleaning the milk frother....... 48

10.6 Cleaning the brewing unit ..... 48

Depending on the appliance specificationsen

1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡ for preparing hot drinks. ¡ in private households and in enclosed spaces in a domestic en- vironment. ¡ up to an altitude of max. 2000m above sea level. 1.3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable. 1.4 Safety information WARNING‒Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶ Keep packaging material away from children. ▶ Do not let children play with packaging material.Safety en

Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING‒Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶ The protective conductor system of the domestic electrical in- stallation must be properly installed. If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately un- plug the power cord or switch off the fuse in the fuse box. ▶ Call customer services. →Page55 Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. ▶ Never immerse the appliance or the power cord in water. ▶ Liquids must not be spilled on the appliance plug connection. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners to clean the appli- ance.en Safety

WARNING‒Risk of fire! The appliance will become hot. ▶ Ventilate the appliance adequately. ▶ Never operate the appliance in a cabinet. It is dangerous to use an extended power cord and non-approved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ Only use adapters and power cords approved by the manufac- turer. ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING‒Risk of burns! Some parts of the appliance become very hot. ▶ Never touch hot appliance parts. ▶ After use, allow hot appliance parts to cool down before touch- ing. WARNING‒Risk of scalding! Freshly prepared drinks are very hot. ▶ Leave drinks to cool down if necessary. ▶ Do not let escaping liquids or steam come into contact with your skin. WARNING‒Risk of injury! Improper use of the appliance may endanger the user. ▶ To avoid injuries, only use the appliance for its intended pur- pose. Trapped fingers when closing the appliance door. ▶ Be careful of your fingers when closing the appliance door. The grinder rotates. ▶ Never reach into the grinder.Safety en

WARNING‒Danger: Magnetism! The appliance contains permanent magnets. These may affect electronic implants, e.g. pacemakers or insulin pumps. ▶ People with electronic implants must stand at least 10 cm away from the appliance. ▶ This minimum distance of 10 cm must also be observed for the water tank when removed. WARNING‒Risk of harm to health! During filtering there may be a slight increase in the potassium level, which is possibly not good for dialysis patients and people with kidney disease. ▶ Consult a doctor before use if you have kidney disease or follow a special potassium diet. Soiling on the appliance may be harmful to health. ▶ To ensure hygiene, follow the cleaning instructions for the appli- ance. Water from the hot water circuit can be harmful to health. ▶ Only ever use the appliance with fresh, cold, non-carbonated drinking water.en Environmental protection and saving energy

Environmental protection and saving energy 2 Environmental protec- tion and saving energy Environmental protection and saving energy 2.1 Disposing of packaging The packaging materials are environ- mentally compatible and can be re- cycled. ▶ Sort the individual components by type and dispose of them separ- ately. 2.2 Tips for saving energy If you follow these instructions, your appliance will use less energy. Set the interval for automatic switch- off to the smallest value.

If the appliance is not being used, it will switch itself off earlier.

  • "Basic settings", Page45 Do not interrupt the dispensing pro- cess prematurely.

The amount of water or milk that is heated is used optimally. Descale the appliance regularly.

Limescale deposits increase the appliance's energy consumption. Installation and connection 3 Installation and con- nection Installation and connection 3.1 Scope of delivery After unpacking all parts, check for any damage in transit and complete- ness of the delivery. Note:Different accessories are en- closed depending on the appliance model. This accessory is shown in a frame with a dashed line.

Fully automatic coffee ma- chine

Depending on the appliance spe- cifications 3.2 Installing and connecting the appliance ATTENTION! Risk of damage to the appliance. If the appliance is not started up cor- rectly, it may be damaged. ▶ Use the appliance in frost-free rooms only. ▶ If the appliance has been transpor- ted or stored below 0°C, wait 3hours at room temperature be- fore starting it up. ▶ After plugging in, always wait ap- prox.5seconds.

1. Place the appliance on a level, wa-

ter-resistant surface that is capable of bearing its weight.

2. Using the mains plug, connect the

appliance to an earthed socket that has been correctly installed.Familiarising yourself with your appliance en Familiarising yourself with your appliance 4 Familiarising yourself with your appliance Familiarising yourself with your appliance 4.1 Appliance You can find an overview of the parts of your appliance here. Note:Individual details and colours may differ, depending on the appli- ance model.

Cover for water tank

Rotary selector for grinder setting

Brewing chamber door

Filling state indicator, mech- anical

Coffee dregs container 4.2 Control panel You can use the control panel to con- figure all functions of your appliance and to obtain information about the operating status. Switch the appliance on or off. Dispense espresso. Dispense coffee. Dispense cap- puccino. Dispense latte mac- chiato. Froth milk. Strength

¡ are pulsating ¡ are flashing ¡ are off ¡ dispensing underway ¡ waiting for operation, e.g. with Calc'nClean ¡ not available Accessories 5 Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Retail Customer service Cleaning tablets TCZ8001A 00312096 Descaling tablets TCZ8002A 00312093 Water filter TCZ7003 17000705 Microfibre cloth - 00460770 Care set TCZ8004A 00312107 Before using for the first time 6 Before using for the first time Before using for the first time Prepare the appliance for use. 6.1 Preparing and cleaning the appliance Remove the protective foils and clean the appliance and individual parts. Follow the illustrated instruc- tions at the beginning of this manual. ATTENTION! Unsuitable beans can block the grinder. ▶ Only use pure, roasted bean mixes that are suitable for use in fully automatic coffee or espresso ma- chines. ▶ Do not use glazed coffee beans. ▶ Do not use caramelised coffee beans. ▶ Do not use coffee beans that have been treated with additives con- taining sugar. ▶ Do not add instant coffee.

  • Fig. 3 - 10 Note:Fill the water tank with fresh, cold, non-carbonated drinking water every day. Tip:To keep the coffee beans at their best, store them in a sealed container in a cool place. You can keep the coffee beans in the bean container for several days without them losing their aroma. 6.2 General information Please bear this information in mind so that you can get the best out of your appliance. Notes ¡ The appliance has been pro- grammed at the factory with stand- ard settings for optimum operation.Before using for the first time en

¡ The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin and with too little crema, you can adjust the grinding level when the grinder is running.

  • "Adjusting the grinding level", Page44 ¡ During operation water droplets may form at the ventilation slits. ¡ If you do not perform any actions on the appliance for a certain period, it will switch off automatic- ally. You can change the duration in the basic settings. →Page45 ¡ For technical reasons steam can escape from the appliance. ¡ If you press a button, a signal tone sounds. You can deactivate the signal tone in the basic settings.
  • "Switching the signal tone on or off", Page45 Tip:Check and set the water hard- ness before using your appliance.
  • "Setting the water hardness", Page45 Note The first beverage will not yet have its full aroma if: ¡ You are using the appliance for the first time. ¡ You have run a service pro- gramme. ¡ You have not used the appliance for a long time. Do not drink the beverage. Tip:You will get a stable, fine-pored crema after you have started up your appliance and dispensed a few cups. 6.3 Water filter

You can use a water filter to minimise limescale deposits and reduce impur- ities in the water. The limescale content of the water in- fluences the aroma and crema of cof- fee. There is an aroma ring on the underside of the BRITA INTENZA wa- ter filter. Turn the aroma ring to set the optimum aroma level for your mains water. Inserting or replacing a water filter If you have to change the inserted water filter, flashes. ATTENTION! Possible damage to the appliance due to limescale build-up. ▶ Change the water filter in good time. ▶ Change the water filter after 2months at the latest. Requirement:The appliance is switched on.

1. Press and hold buttons and

simultaneously for at least 3 seconds.

2. Press the button.

a The water hardness menu is activ- ated.

3. Press button until lights

Depending on the appliance specificationsen Basic operation

4. Immerse the water filter in a glass

of water with the opening facing up and press the sides together lightly until no more air bubbles rise to the surface.

  • "Water filter", Page41

5. Set the water hardness on the

aroma ring of the water filter. ‒ Press the water filter firmly into the empty water tank.

  • Fig. 8 You can find out the water hard- ness from your local water sup- plier.

6. Fill the water tank with water up to

7. Place a container with a capacity

of at least 1l under the outlet.

8. To store the setting and activate

the rinsing process, press button.

9. Insert water tank into the appli-

ance. 10.Press button to start rins- ing. a Water will now flow through the fil- ter. 11.Press the button to exit the menu. 12.Empty the container. a The appliance is ready to use. Removing the water filter You can also operate your appliance without a water filter.

1. Remove the water filter.2. Set the water hardness.

  • "Basic settings", Page45 Tips ¡ You should also change your wa- ter filter for reasons of hygiene. ¡ With a water filter you need to de- scale your appliance less fre- quently. ¡ If you use a water filter, your coffee will be more flavoursome. ¡ The water filter can be purchased from retailers or customer service.
  • "Accessories", Page40 Basic operation 7 Basic operation Basic operation 7.1 Switching the appliance on or off ▶ Press . When the appliance is switched on or off, it will rinse itself automatic- ally. When switched off, the appli- ance will emit steam into the drip tray for cleaning. The appliance will not rinse itself if the appliance is still warm when switched on or if no beverage was dispensed be- fore it was switched off. 7.2 Dispensing beverages Find out how to prepare a drink of your choice. WARNING Risk of scalding! Freshly prepared drinks are very hot. ▶ Leave drinks to cool down if ne- cessary. ▶ Do not let escaping liquids or steam come into contact with your skin. 7.3 Dispensing a coffee drink made from fresh beans

1. Place a cup under the outlet sys-

2. To set the coffee strength, press

the button repeatedly.

3. Press button or .

a The coffee is brewed and then dis- pensed into the cup.Basic operation en

Tip:To stop the current dispensing step early, press the or button. 7.4 Dispensing drinks with milk You can make coffee drinks with milk or froth up milk. WARNING Risk of burns! The milk frother gets very hot. ▶ Let the milk frother cool down be- fore you touch it. ATTENTION! Milk residues can dry on surfaces and are difficult to remove. ▶ Clean the milk frother after each use. Tips ¡ You can also use plant-based al- ternatives to milk, e.g. soya milk. ¡ The quality of the milk froth de- pends on the type of milk or plant- based alternative used. 7.5 Dispensing a coffee drink with milk You can choose between cap- puccino and lattemacchiato.

1. Fill a large cup or large glass with

approx. 100ml milk for cap- puccino or approx. 150ml milk for latte macchiato.

2. Place the cup or glass under the

3. Slide the outlet system and milk

4. To set the coffee strength, press

the button repeatedly.

a The milk is first frothed up in the cup or glass. The coffee is then brewed and dispensed into the cup or the glass. Tip:To stop the current dispensing step early, press the or button. 7.6 Frothing up milk

1. Fill a large cup or large glass with

2. Place the cup or glass under the

3. Slide the outlet system and milk

a The milk is frothed up. Note:To stop the dispensing pro- cess early, press the button. 7.7 Drink settings Prepare a drink according to your taste. Adjusting the coffee strength Before making a drink, you can ad- just the coffee strength. ▶ To set the coffee strength, press the button repeatedly. Mild Normal Strong Note:The coffee strength selected is then active for all drinks made with coffee. Adjusting the filling level You can adjust the filling level of your drinks.

1. Place a cup under the outlet sys-

2. Press and hold button or

for 3seconds. a Dispensing takes place, with the button selected flashing.

3. Once the required filling level is

reached, press the button selected to stop. Notes ¡ The new filling level is only appar- ent when the next drink is dis- pensed. ¡ You can set the filling level 25-60ml for espresso or 80-200ml for coffee. ¡ The appliance always brews a min- imum quantity of approx. 25ml for espresso and approx. 80ml for coffee. Tip:You can change the settings at any time.

  • "Basic settings", Page45 Adjusting the frothing time You can adjust the frothing time of your drinks.

1. Fill a large cup or large glass with

approx. 100ml milk for cap- puccino or approx. 150ml milk for latte macchiato.

2. Place the cup or glass under the

3. Slide the outlet system and milk

4. Press and hold button ,

or for 3seconds. a The milk is frothed up, and the but- ton selected flashes.

5. Once the required frothing time is

reached, press the button selected to stop. Notes ¡ You can set a limited time depend- ing on the drink. ¡ Setting the frothing time has no im- pact on the filling level. Tip:You can change the settings at any time.

  • "Basic settings", Page45 Grinder 8 Grinder Grinder Your appliance has an adjustable grinder, which you can use to cus- tomise the grinding level of your cof- fee beans. 8.1 Adjusting the grinding level Set the desired grinding level while the coffee beans are being ground. WARNING Risk of injury! The grinder rotates. ▶ Never reach into the grinder. ATTENTION! Risk of damage to the grinder. The grinder may be damaged if the grind- ing level is not set properly. ▶ Only set the grinding level when the grinder is running. ▶ Select the grinding level using the rotary selector step by step. Grinding level Setting Fine grinding level for lightly roasted beans Turn rotary se- lector anticlock- wise. Coarse grind- ing level for dark-roasted beans Turn rotary se- lector clockwise.Basic settings en

The grinding level setting only takes effect after the second cup. Tip:If the coffee is only dispensed drop by drop, set a coarser grinding level. If the coffee is dispensed too quickly and with too little crema, set a finer grinding level. Basic settings 9 Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs and call up additional func- tions. 9.1 Selecting automatic switch-off Your appliance switches off automat- ically after the last button is pressed. You can set the time period to between 15minutes and 4hours.

1. Press and hold buttons and

simultaneously for at least 3 seconds.

2. Press the button.

a The automatic switch-off menu will be activated.

3. To set the required time period,

press the button. The following settings are possible: – 15min – 30min

4. Press the button to save the

5. Press the button to exit

the menu. 9.2 Switching the signal tone on or off If you press a button, a signal tone sounds. You can switch the signal tone on or off.

1. Press and hold buttons and

simultaneously for at least 3 seconds.

2. Press the button.

a The signal tone menu is activated.

3. To switch the signal tone on or off,

press . The following settings are possible: – On

4. Press the button to

5. Press the button to exit

the menu. 9.3 Setting the water hard- ness It is important to set the water hard- ness correctly so that your appliance indicates in good time that you have to descale it. You can find out the water hardness from your local water supplier.

1. Press and hold buttons and

simultaneously for at least 3 seconds.

2. Press the button.

a The water hardness menu is activ- ated.

3. To set the water hardness, press

the button. The following settings are possible: – water hardness 1 – water hardness 2 – water hardness 3 – water hardness 4

Factory settingen Cleaning and servicing

5. Press the button to exit

the menu. Note:If a water softening system is installed in your house, you can se- lect . 9.4 Resetting the appliance to the factory settings You can reset your appliance to the factory settings. This will erase your own settings.

1. Press and hold buttons and

simultaneously for at least 3 seconds.

2. Press the button.

a The appliance rinses and the fact- ory settings are reactivated. Cleaning and servicing 10 Cleaning and servicing Cleaning and servicing To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. 10.1 Dishwasher-safe components Here you can find an overview of the components you can clean in the dish- washer. ATTENTION! Some components are sensitive to heat and may be damaged if they are cleaned in a dishwasher. ▶ Follow the operating instructions of the dishwasher. ▶ Only clean dishwasher-safe com- ponents in the dishwasher. ▶ Only use programmes that do not heat the components above 60°C. Suitable: ¡ Drip plate ¡ Drip grate ¡ Coffee dregs container ¡ Mechanical fill level indicator ¡ Milk frother Not suitable: ¡ Water tank ¡ Water tank lid ¡ Aroma lid ¡ Brewing unit ¡ Drip tray 10.2 Cleaning agent Only use suitable cleaning agents. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appli- ance. ▶ Do not use harsh or abrasive de- tergents.

▶ Do not use cleaning agents con- taining alcohol or spirits. ▶ Do not use hard scouring pads or cleaning sponges. Unsuitable cleaning and descaling agents may damage the appliance. ▶ Do not use pure citric acid, vinegar or any vinegar-based agents to de- scale the appliance. ▶ Do not use descaling agent with phosphoric acid. ▶ Only use cleaning tablets and de- scaling tablets that have been spe- cially developed for the appliance.

  • "Accessories", Page40 Tips ¡ Wash new sponge cloths thor- oughly to remove any salt adher- ing to them. Salt can cause rust film to develop on stainless steel surfaces. ¡ Always remove any residues of limescale, coffee, milk and clean- ing/descaling solutions immedi- ately to prevent corrosion. 10.3 Cleaning the appliance WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. ▶ Never immerse the appliance or the power cord in water. ▶ Liquids must not be spilled on the appliance plug connection. ▶ Do not use steam- or high-pres- sure cleaners to clean the appli- ance. WARNING Risk of burns! Some parts of the appliance become very hot. ▶ Never touch hot appliance parts. ▶ After use, allow hot appliance parts to cool down before touch- ing.

1. Disconnect the appliance from the

2. Clean the housing, the high-gloss

surfaces and the control panel with a microfibre cloth.

3. Clean the outlet system with a soft,

damp cloth after beverages have been dispensed.

4. Rinse the water tank with fresh,

5. If the appliance has not been used

for a long time, e.g. after a holiday, clean the entire appliance, includ- ing moving parts such as the brew- ing unit or water tank. Note:The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning. 10.4 Cleaning the drip tray and coffee dregs con- tainer Clean and empty the drip tray and coffee dregs container every day to prevent deposits. Follow the illus- trated instructions at the beginning of this manual.

10.5 Cleaning the milk frother Clean the milk frother after each use to remove residues and ensure its proper function. WARNING Risk of burns! The milk frother gets very hot. ▶ Let the milk frother cool down be- fore you touch it.

1. Fill a glass half-full with water and

place under the outlet system.

2. Push the milk frother right down.

3. Press the button.

a Milk system is cleaned.

4. Push the milk frother right up and

allow it to cool down.

5. Remove the milk frother and clean

6. Attach the milk frother again.

Note:To stop the process early, press the button. Tip:You can clean the milk frother in the dishwasher. After rinsing, remove the detergent residues thoroughly from the milk frother. 10.6 Cleaning the brewing unit In addition to automatic rinsing, also remove and clean the brewing unit regularly. Follow the illustrated in- structions at the beginning of the manual. WARNING Risk of burns! Some parts of the appliance become very hot. ▶ Never touch hot appliance parts. ▶ After use, allow hot appliance parts to cool down before touch- ing. ATTENTION! The brewing unit may be damaged by improper cleaning. ▶ Do not use washing-up liquid. ▶ Do not use cleaning agents con- taining vinegar or acids. ▶ Do not clean in the dishwasher.

  • Fig. 16 - 25 Note:The door can only be closed if the brewing unit and drip tray are in- serted correctly. 10.7 Service programmes The button lights up de- pending on the water hardness and use of your appliance. Use the pro- gramme to descale and clean your appliance. ATTENTION! Improper cleaning and descaling or a delay in doing so may damage the appliance. ▶ Perform Calc'nClean according to the instructions immediately. ▶ Only put cleaning tablets in the duct of the brewing unit. ▶ Do not put descaling tablets or other products in the duct of the brewing unit. Tip:Before you start the service pro- gramme, remove, clean and re-insert the brewing unit. Clean the milk frother. Start Calc'nClean The process takes approx.40 minutes.

1. Press and hold the but-

ton for at least 5 seconds. a LED lights up.

3. Remove and empty the drip tray

and coffee dregs container.Cleaning and servicing en

4. Remove and clean the brewing

5. Put a cleaning tablet into the duct

of the brewing unit and re-insert the brewing unit.

6. Insert the drip tray and coffee

dregs container again and close the door. a LED lights up.

7. If there is a water filter, remove it.

8. Fill the empty water tank with luke-

warm water up to the mark and dissolve a Bosch descaling tablet in it.

9. Reinsert the water tank and place

a container with approx. 1l capa- city under the outlet system. 10.When flashes, press the button. a The programme starts, cleans and descales the appliance. a pulses. a The process takes approximately 20 minutes minutes. a LED lights up. 11.Empty the container and open the door. 12.Empty the drip tray and re-insert. 13.Close the door and place the con- tainer under the outlet system again. a LED lights up. 14.Clean the water tank. If you have removed the water fil- ter, re-insert the water filter. 15.Fill the water tank with fresh, cold, non-carbonated drinking water up to the max mark. 16.When flashes, press the button. a The programme starts, cleans and rinses the appliance. a pulses. a LED lights up. 17.Remove and empty the drip tray and coffee dregs container. 18.Clean the drip tray and the coffee dregs container and re-insert them in the appliance. a The programme has ended and the appliance is ready for opera- tion again. Resetting a service programme If the service programme is interrup- ted, e.g. by a power cut, and will light up.

1. Clean the water tank.

If you have removed the water fil- ter, re-insert the water filter.

2. Fill the water tank with fresh, cold,

non-carbonated drinking water up to the max mark.

3. Press the button.

a The service programme starts and rinses the appliance. The process takes approximately 2 minutes.

4. Empty the drip tray, clean it and re-

a The programme has ended and the appliance is ready for opera- tion again.en Troubleshooting

Troubleshooting 11 Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Fault Cause and troubleshooting Appliance no longer responds. Appliance has a fault.

1. Pull out the mains plug and wait 60seconds.

2. Re-insert the mains plug.

Appliance only dis- penses water, not cof- fee. Empty bean container is not detected by the appli- ance. ▶ Pour in coffee beans. Coffee beans are too oily and do not fall into the grinder. ▶ Gently tap the bean container. ▶ Change the coffee variety. ▶ Do not use oily beans. ▶ Clean the empty bean container with a damp cloth. Brewing unit is not inserted properly. ▶ Slide the brewing unit right back. Coffee or milk froth quality varies widely. Build-up of limescale in the appliance. ▶ Descale the appliance. Coffee is not dis- pensed or has slowed to a trickle. Set quantity is not reached. Grinding level is set too fine. ▶ Set a coarser grinding level.

  • "Adjusting the grinding level", Page44 Heavy build-up of limescale in the appliance. ▶ Descale the appliance. Air is in the water filter.

1. Immerse the water filter in water with the opening

facing upwards until no more air bubbles escape.

Fault Cause and troubleshooting Coffee is not dis- pensed or has slowed to a trickle. Set quantity is not reached. Appliance is soiled. ▶ Clean the brewing unit. ▶ Descale and clean the appliance. Residues of limescale remover are blocking the water tank.

1. Remove the water tank.

2. Clean the water tank thoroughly.

Coffee strength is set too high. ▶ Reduce the coffee strength. Milk or milk-based drinks are too hot. Milk froth is too thin, and there is a loud suction noise. There is too little milk in the glass or cup.

2. Change the frothing time.

Milk or milk-based drinks are too cold. There is too much milk in the glass or cup.

2. Change the frothing time.

Milk in the glass or cup is too cold. ▶ Use lukewarm milk. Coffee has no crema. Type of coffee is not optimal. ▶ Use a coffee variety with a higher proportion of Ro- busta beans. ▶ Use beans with a darker roast. Coffee beans are no longer freshly roasted. ▶ Use fresh coffee beans. Grinding level is not appropriate for coffee beans. ▶ Adjust the grinder to a finer setting.

  • "Adjusting the grinding level", Page44 Coffee is too acidic. Grinding level is set too coarse. ▶ Adjust the grinder to a finer setting.
  • "Adjusting the grinding level", Page44 Type of coffee is not optimal. ▶ Use a coffee variety with a higher proportion of Ro- busta beans. ▶ Use beans with a darker roast. Coffee is too bitter. Grinding level is set too fine. ▶ Set a coarser grinding level.
  • "Adjusting the grinding level", Page44 Type of coffee is not optimal.en Troubleshooting

Fault Cause and troubleshooting Coffee is too bitter. ▶ Change the coffee variety. Coffee tastes burnt. Grinding level is set too fine. ▶ Set a coarser grinding level.

  • "Adjusting the grinding level", Page44 Type of coffee is not optimal. ▶ Change the coffee variety. Milk froth quality var- ies widely. Milk froth quality depends on the type of milk or plant- based alternative used. ▶ Optimise the result through the selection of the milk or vegetable-based drink type. Appliance is not dis- pensing milk froth. Heavy build-up of limescale in the appliance. ▶ Descale the appliance. Milk frother is soiled. ▶ Clean the milk frother in the dishwasher. Milk frother is not inserted in the milk.

2. Check whether the milk frother is inserted in the

3. Slide the outlet system down completely.

Appliance is not dis- pensing drinks. Air is in the water filter.

1. Immerse the water filter in water with the opening

facing upwards until no more air bubbles escape.

2. Reinsert the filter.

▶ Firmly press the water filter straight down into the tank connection. Residues of limescale remover are blocking the water tank.

1. Remove the water tank.

2. Clean the water tank thoroughly.

There is dripping wa- ter on the inner floor of the appliance. Drip tray was removed too soon. ▶ Wait a few seconds after the last drink was dis- pensed before removing the drip tray. Brewing unit cannot be removed. Locking device cannot be released, brewing unit is jammed. ▶ Switch the appliance off and back on after 3minutes. Grinder won't start. Appliance is too hot.

1. Disconnect the appliance from the mains.

Fault Cause and troubleshooting LED lit up despite water tank being full. Water tank is missing or wrongly inserted. ▶ Insert the water tank correctly. Carbonated water is in the water tank. ▶ Fill the water tank with fresh drinking water. Float is stuck in the water tank.

1. Remove the water tank.

2. Clean the water tank thoroughly.

New water filter was not rinsed as per instructions.

1. Rinse the water filter according to the instructions.

2. Place the water filter into operation.

Air is in the water filter.

1. Immerse the water filter in water with the opening

facing upwards until no more air bubbles escape.

2. Reinsert the filter.

Water filter is old. ▶ Insert a new water filter. Limescale deposits in the water tank are blocking the system.

1. Clean the water tank thoroughly.

2. Start the Calc'nClean service programme.

All LEDs flashing. There are problems with the power supply. ▶ Only operate the appliance at 220-240V. LED ap- pears very frequently. Decalcified water still contains small amounts of lime.

1. Insert a new water filter.

2. Set the corresponding water hardness.

Incorrect or too little descaling agent used. ▶ When descaling, only use suitable tablets. Appliance cannot be operated. LEDs light up or flash. Appliance is in demo mode.

1. To deactivate demo mode, press and hold the

button for at least 5 seconds.

2. Remove the water tank.

3. Fill the water tank with fresh water.

4. Re-insert the water tank.

LED flashes. Door is not properly closed. ▶ Press the door firmly shut. Appliance is too hot.

1. Disconnect the appliance from the mains.

2. Wait 1hour so the appliance can cool down.en Troubleshooting

Fault Cause and troubleshooting LED lights up des- pite empty drip tray. Appliance is switched off and does not detect empty- ing.

1. Switch the appliance on, and remove the drip tray.

2. Re-insert the drip tray.

LED flashes and all beverage LEDs flash- ing. Water tank is missing or wrongly inserted. ▶ Insert the water tank correctly. Pipe system in the appliance is dry. ▶ Insert the water tank correctly. ▶ Fill the water tank with fresh, cold, non-carbonated drinking water. Air is in the water filter.

1. Immerse the water filter in water with the opening

facing upwards until no more air bubbles escape.

2. Reinsert the filter.

LEDs , and flashing. Ambient temperature is too cold. ▶ Operate the appliance at temperatures over 5°C. LEDs and flashing. Brewing unit is heavily soiled or cannot be removed. ▶ Restart the appliance. ▶ Clean the brewing unit. LEDs flashing. Appliance has a fault. ▶ Restart the appliance. and light up. Descaling process has been interrupted. ▶ Proceed as described in section

  • "Resetting a service programme", Page49.Transportation, storage and disposal en

Transportation, storage and disposal 12 Transportation, stor- age and disposal Transportation, storage and disposal 12.1 Activating frost protec- tion Protect your appliance from frost dur- ing transport and storage. ATTENTION! Residues of liquid in the appliance may damage it during transport or storage. ▶ Empty the pipe system before transport or storage. Requirements ¡ The appliance is ready to use. ¡ The water tank has been filled.

1. Place a large container under the

outlet system and push the milk frother down.

2. Press and hold the button for

at least 5 seconds. a The LED in the button flashes, and the appliance heats up.

3. When steam escapes from the

milk frother, remove the water tank.

4. Let the steam out of the appliance

and wait until the LED flashes and all of the beverage LEDs flash.

5. Use to switch the appliance off.

6. Empty the water tank and the drip

tray and thoroughly clean the ap- pliance.

7. Disconnect the appliance from the

mains power supply. You can now transport or store the appliance. Note:The brewing unit is now se- cured and you cannot remove it. 12.2 Disposing of old appli- ance Valuable raw materials can be re- used by recycling.

1. Unplug the appliance from the

2. Cut through the power cord.

3. Dispose of the appliance in an en-

vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority. This appliance is la- belled in accordance with European Directive 2012/19/EU concerning used electrical and elec- tronic appliances (waste electrical and electronic equipment - WEEE). The guideline determ- ines the framework for the return and recycling of used appliances as applicable throughout the EU. Customer Service 13 Customer Service Customer Service Function-relevant genuine spare parts according to the corresponding Eco- design Order can be obtained from Customer Service for a period of at least 7 years from the date on which your appliance was placed on the market within the European Eco- nomic Area. Note:Under the terms of the manu- facturer's warranty the use of Cus- tomer Service is free of charge.en Technical specifications

Detailed information on the warranty period and terms of warranty in your country is available from our after- sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E- Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser- vice can be found in the enclosed Customer Service directory or on our website. 13.1 Product number (E-Nr.) and production number (FD) You can find the product number (E- Nr.) and the production number (FD) on the appliance's rating plate. Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. Technical specifications 14 Technical specifica- tions Technical specifications Voltage 220– 240V∼ Frequency 50/60Hz Connection rating 1300W Maximum static pump pressure 15 bar Maximum capacity of water tank (without fil- ter) 1,3l Maximum capacity of bean container ≈250g Length of the power cable 100cm Appliance height 38,3cm Appliance width 25,1cm Appliance depth 43,3cm Weight, empty ≈8-9kg Type of grinder Ceramic/ steelfr

  • Expert tips & tricks for your appliance
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  • Easy access to Bosch Home Appliances Service Free and easy registration – also on mobile phones: www.bosch-home.com/welcome Looking for help? You'll find it here. Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direc- tory. *8001320712* 8001320712 (040610) de, en, fr, it, nl, pl, tr, ru, es BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY www.bosch-home.com A Bosch Company Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
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Product information

Brand : BOSCH

Model : TIE20129

Category : Coffee machine