Powerfly 4 Gen 4 - Bike TREK - Free user manual and instructions

USER MANUAL Powerfly 4 Gen 4 TREK

epowered by The Smart System

Contact - Kontakt - Contact - Contacter.......................................................................................................................................................................................... 269 Contents - Inhalt - Inhoud - MatièresImportant to read before the first ride The most important points for you to do 1. Even if you have ridden a bicycle for years, it is important for every person to read the general “Bike Owner’s manual” and the specific “Electric Bicycle Owner’s manual” carefully before you ride on the new e-bicycle.

• Both manuals contains detailed information and useful suggestions about your new bicycle.

• Make sure that you understand the proper use, maintenance, and disposal of the components of the electrical system of your new e-bicycle.

2. Think about safety. Your safety and that of other road users is very important.

• Do not ride the electric bike without the battery pack. The battery pack must be on the bike while riding, else the bike has no lights when needed.

• Do not misuse the electric bike by riding it without a saddle. Some bikes have a quick release on the seat post. If the saddle gets stolen, it may lead to hazardous situations when still riding on the electric bike without a saddle.

Check your bike for normal operation, loose parts and defects before riding. If you find any problem, visit your bike dealer for repairs before riding.

• Be aware that other road users do not expect that an electric bike can ride faster than a normal bike. Riding faster also increases the risk of accidents.

• Do not ride abusively. Only ride in the use conditions specified for your bike. Condition 1 (paved roads with tires staying on the ground) is valid for electric City/Trekking bikes, condition 3 (rougher surfaces, tires momentarily NOT on the ground ) is valid for electric Mountain bikes. Please refer to the general Bicycle Owner’s manual for more detailed information.

• Do not over load the rear rack. The maximum allowable weight for the rear rack on electric bikes is 20 kg for bikes with a rear rack battery pack and 25 kg for bikes with a down tube battery. On bicycles with a luggage rack at both sides of the rear fender only, without a top deck, the maximum allowed load on the rack is 15 kg in total.

3. The electric system of your new bicycle needs special attention.

• Do not clean your electric bicycle with a high pressure washer. Any electric system is sensitive for moisture. High pressure water might ingress in connectors or other parts of the electric system.

• Handle your battery pack with care. Do not drop or impact the battery pack. Mishandling of the battery pack could lead to severe damage or over-heating. In an extremely rare case, a battery pack that has been severely impacted or otherwise mishandled could potentially catch fire. If you suspect damage to your battery pack, visit your dealer immediately for inspection.

4. Maintain the battery pack as instructed in this Electric Bicycle Owner’s manual.

Failure to follow these instructions may result in damage to your battery pack and may require battery pack replacement:

• Only charge the battery pack with the included Bosch charger.

• When not using the battery pack for a longer period, charge it to approx. 60 % (3 to 4 LEDs lit on the charge-control indicator). Check the charge condition after 6 months. When only one LED of the charge-control indicator lights up, recharge the battery pack again to approx. 60 %.

• It is not recommended to have the battery pack connected permanently to the charger.

• When the battery pack is stored discharged (empty) for longer periods, it can become damaged despite the low selfdischarging and the battery-pack capacity may be strongly reduced.

• Store the battery pack in a dry, well-ventilated location. Protect the battery pack against moisture and water.

• Under unfavorable weather conditions, it is recommended e.g. to remove the battery pack from the bike and store it in an enclosed location until being used again.

• Store the battery packs in the following locations: in a room with a smoke alarm, away from combustible or easily flammable objects and away from heat sources.

• The battery pack can be stored at temperatures between -10°C and +60°C. For a long battery pack life, however, storing the battery pack at room temperature of approx. 20°C is of advantage. 5• Take care that the maximal storage temperature is not exceeded. As an example, do not leave the battery pack in a vehicle in summer and store it out of direct sunlight.

• It is recommended to not store the battery pack on the bike.

5. Be careful when transporting an electric bicycle.

• An e-bike is heavier than a normal bike. If transporting on a vehicle, be aware of the maximum load capacity of the vehicle’s roof, towing hook and/or of the applied bike carrier. Refer to the manual of the vehicle and bike carrier for details.

• Remove the controller, battery pack and, if present, panniers from the bicycle and store them elsewhere in the vehicle during the drive.

• Always respect local laws about transportation of a(n electric) bicycle.

• Because Li-Ion battery packs of this size and power are considered ‘Dangerous goods, class 9’ when transporting, regulations may restrict the transport of separate Li-Ion batteries in some places. The restrictions apply to most airlines and some trucking companies. But, if you intend to ship or travel with your complete e-bike (with installed battery pack), the regulations are less strict. Make sure to check ahead with your airline or carrier, before booking your trip, if it is allowed to travel with your complete e-bike.

6. Mounting accessories on an e-bike.

An electric bike has hidden wiring through frame and has other critical e-bike parts like the drive unit and battery pack. When mounting accessories (e.g. a bottle cage), be sure not to impact the wiring or battery pack, e.g. by using too long or pointed bolts. This might cause a short circuit to the electric system and/or damage to the battery. WARNING. A short circuit in the electric system and/or damage to the battery might lead to over-heating. In an extremely rare case, a battery pack that has been severely impacted could potentially catch fire.

7. Visit your dealer on a regular basis for maintenance of your new e-bike.

• To guarantee the safe and proper functioning of the bike, the bike must be maintained on a regular basis, at least once a year, by an authorized electric bicycle dealer.

• Your dealer has the right knowledge and equipment to maintain your e-bike and to mount accessories safely.

• If you have questions about your new electric bicycle, ask your dealer! Compliance Your bicycle has been designed, tested, and produced in accordance with the applicable European Directives and Harmonised Standards. Therefore, all electric bicycles are in compliance with CE. For more detailed compliance information, please refer to the Declaration of Conformity (DoC) which was included along with your bicycle. If you have misplaced your DoC, a new one can be furnished upon request, by the bicycle shop at which you purchased your electric bicycle. Limited warranty Your bicycle is covered by a Lifetime Limited Warranty. Please visit our web site for details. 6Unbedingt vor der ersten Fahrt gründlich durchlesen Was Sie unbedingt tun sollten

0 275 007 3BI | (24.03.2022) Bosch eBike Systems 16English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to secure the display or operating unit while riding. u Do not allow yourself to be distracted by the on-board computer's display. If you do not focus exclusively on the traffic, you risk being involved in an accident. If you want to make entries in your on-board computer other than switching the assistance level, stop and enter the ap- propriate data. u Do not use your smartphone while riding. If you do not focus exclusively on the traffic, you risk being involved in an accident. Only enter the relevant data having stopped first. u Set the display brightness so that you can adequately see important information such as speed and warning symbols. Incorrectly set display brightness may lead to dangerous situations. u Do not open the on-board computer. Opening the on- board computer may damage it beyond repair and void any warranty claims. u Do not use the on-board computer as a handle. Lifting the eBike up by the on-board computer can cause irrepar- able damage to the on-board computer. u Do not stand your bicycle upside down on its saddle and handlebars if the on-board computer or its holder protrude from the handlebars. This may irreparably damage the on-board computer or the holder. Also re- move the on-board computer before placing the bicycle on a wall mount to ensure that the on-board computer does not fall off or become damaged. u Caution! When using the on-board computer with Bluetooth® and/or WiFi, interference can occur with other devices and equipment, aircraft and medical devices (e.g. pacemakers, hearing aids). Likewise, injury to people and animals in the immediate vicinity cannot be excluded en- tirely. Do not use the on-board computer with Bluetooth® in the vicinity of medical devices, petrol stations, chem- ical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the on-board computer with Bluetooth® in aeroplanes. Avoid using the on-board com- puter near your body for extended periods. u The Bluetooth® word mark and logos are registered trade- marks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence. u The on-board computer is equipped with a wireless in- terface. Local operating restrictions, e.g. in aero- planes or hospitals, must be observed. Safety instructions for coin cells u WARNING! Ensure that the coin cell is kept out of the reach of children. Coin cells are dangerous. u Coin cells must never be swallowed or inserted into any other part of the body. If you suspect that someone has swallowed a coin cell or that a coin cell has entered the body in another way, seek medical at- tention immediately. Swallowing coin cells can result in severe internal burns and death within two hours. u Ensure that coin cell replacement is carried out prop- erly. There is a risk of explosion. u Only use the coin cells listed in this operating manual. Do not use any other coin cells or other forms of electrical power supply. u Do not attempt to recharge the coin cell and do not short circuit the coin cell. The coin cell may leak, ex- plode, catch fire and cause personal injury. u Remove and dispose of drained coin cells correctly. Drained coin cells may leak and cause personal injury or damage the product. u Do not overheat the coin cell or throw it into fire. The coin cell may leak, explode, catch fire and cause personal injury. u Do not damage the coin cell and or take the coin cell apart. The coin cell may leak, explode, catch fire and cause personal injury. u Do not allow damaged coin cells to come into contact with water. Leaking lithium may mix with water to create hydrogen, which could cause a fire, an explosion, or per- sonal injury. u Only for Australia Caution! Battery is hazardous and is to be kept away from children (whether the battery is new or used). Battery can cause severe or fatal injuries in 2 hours or less if it is swallowed or placed inside any part of the body. Medical attention should be sought immediately if it is sus- pected the battery has been swallowed or placed inside any part of the body. Privacy notice If the on-board computer is sent to Bosch Service because it requires servicing, the data stored on the on-board com- puter may be transmitted to Bosch. Bosch eBike Systems 0 275 007 3BI | (24.03.2022) 17English – 2 Product Description and Specifications Intended Use TheIntuvia 100 on-board computer is designed to display cycling data. To access the full functionality of theeBike system and Intuvia 100 on-board computer, you will need a compatible smartphone installed with theeBike Flow app (available from the Apple App Store or the Google Play Store), e.g. for <Reset trip>. Product Features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Bluetooth® button (2) Battery compartment cover (3) Locking screw support (4) On-board computer contact (5) Reset button (6) Locking screw for on-board computer (7) Holder for on-board computer (8) On-board computer cradle (9) On-board computer (10) Rubber seal (11) Non-rechargeable battery (coin cell type CR2450) (12) Slotted screwdriver

(13) Battery compartment (14) Holder fastening screw a) Not included in the scope of delivery Display Elements of On-Board Computer (a) Battery charge indicator (b) Bike lights display (c) Assistance level indicator (d) Drive unit assistance indicator (e) Unit indicator (f) Text indicator (g) Navigation bar (h) Value indicator (i) Speedometer Technical Data On-board computer Intuvia 100 Product code BHU3200 Operating temperature

°C −5to+40 Storage temperature °C +10to+40 Battery 1×CR2450 On-board computer Intuvia 100 Protection rating IP54 Weight, approx. g 63 Bluetooth® Low Energy 5.0 – Frequency MHz 2400–2480 – Transmission power mW ≤1 A) Temperatures outside of this range may cause faults in the dis- play. The licence information for the product can be accessed at the following Internet address: http://www.bosch-ebike.com/licences

Declaration of Conformity Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the Intuvia 100 radio communication unit complies with Directive 2014/53/EU. The full text of the EU Declara- tion of Conformity is available to view at the following web- site: https://www.bosch-ebike.com/conformity

Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the Intuvia 100 radio communication unit complies with the Radio Equipment Regulations 2017 (SI 2917/1206). The full text of the UK Declaration of Conform- ity can be accessed at the following Internet address: https://www.bosch-ebike.com/conformity

Assembly Inserting and removing the on-board computer (seefigureA) To insert the on-board computer, insert the lugs of the bat- tery compartment(13) into the cradle(8) of the holder, and press the on-board computer gently down. To lock, turn the on-board computer clockwise until it engages. To remove the on-board computer(9), turn it anticlockwise and remove the on-board computer from the cradle(8). u Remove the on-board computer when you park the eBike. Inserting the locking screw (seefigureB) The on-board computer can be secured in place to prevent it from being removed from the holder. The on-board com- puter must be in the holder for this. Undo the fastening screw(14) of the clamp with a hex key until the holder(7) can be moved. Turn the holder(7) until the bottom side of the on-board computer is accessible. Insert the locking screw(6) and bolt it with the on-board computer. Align the holder(7) correctly with the on-board computer and tighten the fastening screw(14) again with a hex key. Please note: The locking screw is not designed to prevent theft. 0 275 007 3BI | (24.03.2022) Bosch eBike Systems 18English – 3 Operation Connection of the On-Board Computer with the eBike System (Pairing) Your on-board computer is generally already connected with the eBike system. If this is not the case, proceed as follows: – Install theeBike Flow app. – Activate Bluetooth® on your smartphone and open the eBike Flow app. – Briefly press the Bluetooth® button. – The device identification is shown on the display. – Select the required tool with the same identification in the eBike Flow app. You can find further information at the following link: https://www.bosch-ebike.com/de/help-center/intuvia-100

Depending on the smartphone's operating sys- tem, theeBike Flow app can be downloaded free of charge from the Apple App Store and the Google Play store. Use your smartphone to scan the code in order to download theeBike Flow app. Switching the on-board computer on/off Switch on the eBike system. To switch on the on-board computer, gently move the eBike or tap the display. The following options are available for switching off the on- board computer: – Press the ON/OFF button on the operating unit to switch off the eBike system. The on-board computer is also switched off. – Remove the on-board computer from its holder. The on-board computer switches off automatically after 60 seconds. Power supply for the on-board computer The on-board computer is provided with energy by the CR2450 coin cell. Changing the non-rechargeable battery (seefigureC) When the non-rechargeable battery of the on-board com- puter is nearly drained, you're shown a corresponding mes- sage on the display. Open the battery compartment cover(2) with a slotted screwdriver(12), remove the used non-rechargeable battery and insert a new non-rechargeable battery of type CR2450. You can obtain the non-re- chargeable batteries recommended by Bosch from your bi- cycle dealer. When inserting the non-rechargeable battery, ensure that the rubber seal(10) is correctly positioned. Seal the battery compartment and slide the on-board com- puter onto the holder. Battery charge indicator The on-board computer shows the state of charge of the eBike rechargeable battery in per cent. A notification is dis- played once when the battery's state of charge falls below 30%, and again when it falls below 10%. The notification can be confirmed, or it simply disappears after 5s. Operation The Bluetooth® (1) button has various functions. If the on- board computer was connected with an operating unit and has been removed from the holder, the displays can be switched within 60s. To do so, briefly press the Bluetooth® (1)button. Note: If you are not going to be using your eBike for several weeks, remove the on-board computer from its holder and set the on-board computer to storage mode. To do so, press the Bluetooth® (1) button for 8–11s. The reset button(5) serves to reset the on-board computer to factory settings and delete all connections. The on-board computer can be operated and the indicators can be controlled via one of the depicted operating units. The meaning of the buttons on the operating units for the display indicators can be found in the following overview. Depending on how long it is pressed for, the select button has 2 functions. LED Remote Mini Remote Scroll left (only for LED Remote) Bosch eBike Systems 0 275 007 3BI | (24.03.2022) 19English – 4 Scroll right (only for LED Remote) Increase assistance level Decrease assistance level Select button (press briefly) Select button (press and hold>1s) Please note: All screenshots showing the display and text on the following pages are from the approved software ver- sion. The display and/or text may change slightly following a software update. Note: Depending on the lighting conditions, there is back- ground lighting that is only activated by pressing a button. The lighting duration can be adjusted. Displays and settings of the on- board computer Speed and distance indicators The speedometeralways displays the current speed. You can choose from the following functions in the function display (combination of text indicator and value indicator): – <Distance>: Distance travelled since the last reset – <Riding time>: Journey time since the last reset – <Time>: Current time – <Range>: Estimated range of the available battery charge (at constant conditions such as assistance level, route profile, etc.) – <Avg. Speed>: Average speed achieved since the last re- set – <Max. Speed>: Maximum speed achieved since the last reset – <Total distance>: Total distance travelled with the eBike (cannot be reset) Note: The on-board computer automatically displays a gear change recommendation when riding the eBike. The display of the gear change recommendation is superimposed over the text display(f) of the on-board computer, and can be de- activated manually via the basic settings. Switching Between Display Functions Press the or button until the required function is displayed. Press the select button until the required function is displayed. Certain settings cannot be assumed on the on-board com- puter, but only in the eBike Flow app, e.g.: – <Wheel circum.> – <Range reset> – <Auto trip reset> In addition, you receive an overview of the operating hours and the installed components in the eBike Flow app. Displaying/adjusting basic settings Note: The settings menu cannot be called up while riding. To get to the basic settings menu, press the select button on the operating unit until <Settings> appears in the text display. Switching/Leaving Basic Settings Press the or button until the required ba- sic setting is displayed. Press the select button until the required ba- sic setting is displayed. Note: The changed setting is automatically saved upon leav- ing the respective basic setting. Changing Basic Settings To scroll down, briefly press the select but- ton until the required value is displayed. To scroll down, press the select button>1s until the required value is displayed. Note: Pressing and holding the relevant button switches automatically to the next value in the basic settings. You can choose between the following basic settings: – <Language>: You can select your preferred system lan- guage here. – <Units>: Displaying the speed and distance in either kilo- metres or miles. – <Time>: You can set the time here. – <Time format>: Displaying the time in 12-hour or 24- hour format. – <Shift recommendation>: You can choose whether or not to have a prompt displayed when it is recommended that you change gears. – <Backlight>: You can set the duration of the background lighting here. – <Brightness>: The brightness can be adjusted in steps of 5% from 5–100%. – <Settings reset>: You can reset the settings by pressing and holding the select button here. – <Certifications> – <Back>: You can leave the settings menu with this func- tion. Leaving the Basic Settings Menu You leave the basic settings menu automatically if you are in- active for 60s or start riding the eBike, or by using the <Back> function. Briefly press the select button to leave the basic settings menu using the <Back> function. 0 275 007 3BI | (24.03.2022) Bosch eBike Systems 20English – 5 Press the select button>1s to leave the ba- sic settings menu using the <Back> function. Maintenance and servicing Maintenance and cleaning Do not clean any of the components with pressurised water. Keep the screen of your on-board computer clean. Dirt can cause faulty brightness detection. Clean your on-board computer using a soft cloth dampened only with water. Do not use cleaning products of any kind. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). In addition, the bicycle dealer may base the service date on the distance travelled and/or on a period of time. In this case, the on-board computer displays a message telling you when the service date is due each time it is switched on. Please have your eBike serviced and repaired by an author- ised bicycle dealer. u Have all repairs performed only by an authorised bike dealer. Note: If you are handing in your eBike to a bicycle dealer for maintenance, it is recommended that you temporarily deac- tivate the<eBike Lock> and<eBike Alarm> to prevent false alarms. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

(1) (8)(4) (1) (3) (8) (5) (9) (8) Bosch eBike Systems 0 275 007 3BK | (03.03.2022) 434 | 0 275 007 3BK | (03.03.2022) Bosch eBike Systems 44English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to secure the display or operating unit while riding. u Do not allow yourself to be distracted by the on-board computer's display. If you do not focus exclusively on the traffic, you risk being involved in an accident. If you want to make entries in your on-board computer other than switching the assistance level, stop and enter the ap- propriate data. u Do not use your smartphone while riding. If you do not focus exclusively on the traffic, you risk being involved in an accident. Only enter the relevant data having stopped first. u Set the display brightness so that you can adequately see important information such as speed and warning symbols. Incorrectly set display brightness may lead to dangerous situations. u Do not open the on-board computer. Opening the on- board computer may damage it beyond repair and void any warranty claims. u Do not use the on-board computer as a handle. Lifting the eBike up by the on-board computer can cause irrepar- able damage to the on-board computer. u Do not stand your bicycle upside down on its saddle and handlebars if the on-board computer or its holder protrude from the handlebars. This may irreparably damage the on-board computer or the holder. Also re- move the on-board computer before placing the bicycle on a wall mount to ensure that the on-board computer does not fall off or become damaged. Privacy notice If the on-board computer is sent to Bosch Service because it requires servicing, the data stored on the on-board com- puter may be transmitted to Bosch. Product description and specifications Intended use TheKiox 300 on-board computer is designed to display cyc- ling data. To access the full functionality of theKiox 300 on-board computer, you will need a compatible smartphone installed with theeBike Flow app (available from the Apple App Store or the Google Play Store). Product features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Display (2) Cable outlet (3) Removal blocker (4) Snap-in hook (5) Adapter tray (6) Display contacts (7) Holder contacts (8) Display mount (9) Display mount fastening screw (10) Bridge for retaining strap

a) The retaining strap is not included in the scope of delivery. Technical data On-board computer Kiox 300 Product code BHU3600 Operating temperature

°C −5to +40 Storage temperature °C +10to+40 Protection rating IP54 Weight, approx. g 32 A) Temperatures outside of this range may cause faults in the dis- play. The licence information for the product can be accessed at the follow- ing Internet address: https://www.bosch-ebike.com/licences Bosch eBike Systems 0 275 007 3BK | (03.03.2022) 45English – 2 Assembly Fitting and Removing the Display (seefigureA) To fit the display(1), attach the display(1) to the front edge of the display mount(8) in the direction of travel, on the snap-in hook(4) ❶ and press the rear side of the display(1) on the display mount(8)❷. To remove the display(1), pull the display(1) towards you ❶ until you are able to lift off the display(1)❷. A retaining strap can be secured to the bridge(10).Note: The eBike system will switch off if you are riding at un-der 3km/h and remove the on-board computer from itsholder. This does not apply to eBikes with assistance up to45km/h.Inserting the Removal Blocker (seefigureB)Note: Depending on the design/mounting of the displaymount, it may not be possible to insert the removal blocker.The display must be mounted.Insert the removal blocker(3) into the adapter tray(5) frombelow until you hear the removal blocker(3) click into place.From this point onwards, you can no longer lift off the dis-play(1) from the display fixture(8) without removing thedisplay mount(8) from the adapter tray(5) by loosening thetwo fastening screws(9).Note: The removal blocker(3) is not an anti-theft device. Operation The displays are operated and the indicators are controlledvia a control unit.The meaning of the buttons on the operating unit for the dis-play indicators can be found in the following overview. De-pending on how long it is pressed for, the select button hastwo functions.Scroll to the leftScroll to the rightScroll upScroll downChange to the second page level (press briefly)Open the settings menu on the status page (pressbriefly)Open page-related options e.g.<Reset trip> (press and hold >1s)Please note: All screenshots showing the display and texton the following pages are from the approved software ver-sion. The display and/or text may change slightly following asoftware update.Status pageFrom the start page, you can access the status page bypressing the button. 80% eMTB CONNECTIONS 10:45 SETTINGS

Battery charge Assistance level Bicycle lights

Connection indicator Smartphone connection Connection status Settings MenuYou can access the settings menu from this page by pressing the button.Note: The settings menu cannot be called up while riding.The<SETTINGS> settings menu contains the followingmenu items:– <My eBike>You can find the following menu items here.▪ <Range reset>The value for the range can be reset here.▪ <Auto trip reset>The settings for automatic reset can be adjusted here.▪ <Wheel circumf.>The value of the wheel circumference can be adjustedor reset to the standard setting here.▪ <Service>The next service date is shown here, provided that ithas been set by the bicycle dealer.▪ <Components>The components used with their version numbers aredisplayed here.0 275 007 3BK | (03.03.2022) Bosch eBike Systems 46English – 3 – <My Kiox> You can find the following menu items here.

• <Statusbar> You can choose between the<Battery>,<Time> or<Speed> displays here.

• <Language> You can select your preferred system language here.

• <Units> You can choose between metric or imperial measure- ments here.

• <Time> You can set the time here.

• <Time format> You can select one of the two time formats here.

• <Brightness> You can set the display brightness here.

• <Settings reset> You can reset all of the system settings to the default values here. – Under the<Information> menu item, you will find the contact details (<Contact>) and certificates (<Certificates>). You can leave the settings menu by pressing the button or the button. Press the button to access the start page. Start page If you did not select another page before the last time you switched off, you will be shown this page.

Unit of speed indicator

Speed Thea...c indicators form the status bar and are shown on every page. You can use the button to change from this page to the status page or press the button to access additional pages. The statistical data, battery range and average values are displayed on these pages. From each of these pages, you can access the second level of data by pressing the button. If the user is on a different page to the start page when they switch off, the most recently displayed page will appear again when the eBike is switched on. Pressing and holding the select button enables you to re- set the statistical data for your journey or excursion (not on the<SETTINGS> page). Maintenance and servicing Maintenance and cleaning Do not clean any of the components with pressurised water. Keep the screen of your on-board computer clean. Dirt can cause faulty brightness detection. Clean your on-board computer using a soft cloth dampened only with water. Do not use cleaning products of any kind. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). In addition, the bicycle dealer may base the service date on the distance travelled and/or on a period of time. In this case, the on-board computer displays a message telling you when the service date is due each time it is switched on. Please have your eBike serviced and repaired by an author- ised bicycle dealer. u Have all repairs performed only by an authorised bike dealer. Note: If you are handing in your eBike to a bicycle dealer for maintenance, it is recommended that you temporarily deac- tivate the<eBike Lock> and<eBike Alarm> to prevent false alarms. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

Transport u If you transport your eBike attached to the outside of your car, e.g. on a bike rack, remove the on-board computer and the eBike battery to avoid damaging them. Disposal The drive unit, on-board computer incl. operat- ing unit, battery, speed sensor, accessories Bosch eBike Systems 0 275 007 3BK | (03.03.2022)

Notice d'utilisation d'origine 632 | 0 275 007 3RL | (09.03.2022) Bosch eBike Systems 64| 3 (1) (7) (8) (9) (10) (11) (2)(12) (5)(4)(3) (6) Bosch eBike Systems 0 275 007 3RL | (09.03.2022) 654 | 0 275 007 3RL | (09.03.2022) Bosch eBike Systems 66English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to secure the display or operating unit while riding. u The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance. u When the push assistance is activated, the pedals may turn at the same time. When the push assistance func- tion is activated, make sure that there is enough space between your legs and the turning pedals to avoid the risk of injury. u When using the walk assistance, make sure that you can control the eBike and that you can hold it securely at all times. Under certain circumstances, the walk as- sistance may stop (e.g. if the pedals hit an obstacle or if you accidentally let go of the button on the operating unit). The eBike may suddenly move backwards onto you or tip up. This presents a risk for the user particularly if there is additional load on the eBike. When using the walk assistance, do not bring the eBike into situations in which you cannot hold the eBike using your own strength. u Do not stand your bicycle upside down on its handle- bars and saddle if the operating unit or its holder pro- trude from the handlebars. This may irreparably dam- age the operating unit or the holder. u Do not connect a charger to the eBike system if the eBike system displays a critical error. This may result in damage to your battery. The battery may catch fire, thereby resulting in serious burns and other injuries. u The operating unit features a wireless interface. Local operating restrictions, e.g. in aeroplanes or hospitals, must be observed. u Caution! When using the operating unit with Bluetooth®, this may cause interference that affects other devices and systems, aeroplanes and medical devices (e.g. pace- makers, hearing aids). Likewise, injury to people and an- imals in the immediate vicinity cannot be excluded en- tirely. Do not use the operating unit with Bluetooth® in the vicinity of medical devices, petrol stations, chemical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the operating unit with Bluetooth® in aeroplanes. Avoid operation near your body for extended periods. u The Bluetooth® word mark and logos are registered trade- marks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence. u Observe all national regulations which set out the ap- proved use of eBikes. Privacy notice When you connect the eBike to theBosch Dia- gnosticTool3, data about Bosch drive unit (e.g. energy con- sumption, temperature, etc.) is transferred to Bosch eBike Systems (Robert Bosch GmbH) for the purposes of product improvement. You can find more information about this on the Bosch eBike website at www.bosch-ebike.com

Product description and specifications Intended use TheLED Remote operating unit is designed to control a Bosch eBike system and control an on-board computer. You can also use it to change the assistance level in theeBike Flow app. So as to be able to use the operating unit fully, a compatible smartphone with the eBike Flow app is required. TheeBike Flow app can be accessed via Bluetooth®. Depending on the smartphone's operating sys- tem, theeBike Flow app can be downloaded free of charge from the Apple App Store and the Google Play store. Use your smartphone to scan the code in order to download theeBike Flow app. Product features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. All illustrations of bike parts except for the drive unit, on- board computer (including operating unit), speed sensor and the corresponding holders are a schematic representa- tion and may differ on your eBike. (1) On/off button (2) Select button (3) LEDs for battery charge indicator (4) ABS LED (optional) (5) Assistance level LED (6) Holder (7) Diagnostics connection (for servicing purposes only) (8) Button for decreasing support level –/ walk assistance (9) Button for increasing support level +/ bike lights Bosch eBike Systems 0 275 007 3RL | (09.03.2022) 67English – 2 (10) Button to reduce brightness/ go back (11) Button to increase brightness/ go forward (12) Ambient light sensor Technical data Operating unit LED Remote Product code BRC3600 Max. charging current of USB port

Charging temperature °C 0 to +45 Operating temperature °C –5 to +40 Storage temperature °C +10 to +40 Diagnostic interface USB Type-C®

Internal lithium-ion battery V mAh

Protection rating IP54 Dimensions (without fastening) mm 74×53×35 Weight g 30 Bluetooth® Low Energy 5.0 – Frequency MHz 2400–2480 – Transmission power mW 1

Specification for charging the LED Remote; external devices cannot be charged. B) Not included as part of standard delivery C) USBType-C® and USB-C® are trademarks of USB Implementers Forum. The licence information for the product can be accessed at the follow- ing Internet address: https://www.bosch-ebike.com/licences Declaration of Conformity Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio communication unit complies with Directive 2014/53/EU. The full text of the EU Declara- tion of Conformity is available to view at the following web- site: https://www.bosch-ebike.com/conformity

Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio communication unit complies with the Radio Equipment Regulations 2017 (SI 2917/1206). The full text of the UK Declaration of Conform- ity can be accessed at the following Internet address: https://www.bosch-ebike.com/conformity

Operation Prerequisites The eBike system can only be activated when the following requirements are met: – A sufficiently charged battery is inserted (see battery op- erating instructions). – The speed sensor is connected properly (see drive unit operating instructions). Operating unit power supply If a sufficiently charged eBike battery is inserted into the eBike and the eBike system is switched on, then the operat- ing unit battery is powered and charged by the eBike bat- tery. If the state of charge of the internal battery is very low, you can charge the internal battery via the diagnostics connec- tion(7) with a USB Type C® cable using a power bank or an- other suitable power source (charging voltage5V; charging current max.600mA). Always close the flap of the diagnostics connection(7) so that no dust or moisture can enter. Switching the eBike system on/off To switch on the eBike system, briefly press the on/off but- ton(1). After the starting animation, the state of charge of the battery is displayed in colour with the battery charge in- dicator(3) and the set assistance level with the(5) display. The eBike is ready to ride. The display brightness is controlled by the ambient light sensor(12). Therefore, do not cover the ambient light sensor(12). The drive is activated as soon as you start pedalling (except at assistance level OFF). The motor output depends on the settings of the assistance level. As soon as you stop pedalling when in normal operation, or as soon as you have reached a speed of 25/45km/h, the eBike drive switches off the assistance. The drive is automat- ically reactivated as soon you start pedalling again and the speed is below 25/45km/h. To switch off the eBike system, press the on/off button(1) briefly (<3s). The battery charge indicator(3) and the as- sistance level LED(5) go out. If no power is drawn from the eBike drive for about10minutes (e.g. because the eBike is not moving) and no button is pressed on the on-board computer or the con- trol unit of the eBike, the eBike system will switch off auto- matically. Battery charge indicator The battery charge indicator (3) displays the eBike battery's state of charge. The state of charge of the eBike battery can also be checked on the LEDs of the battery itself. In the(3) display, each ice-blue bar represents 20% capa- city and each white bar represents 10% capacity. The top- most bar shows the maximum capacity. 0 275 007 3RL | (09.03.2022) Bosch eBike Systems 68English – 3 Example: Four ice-blue bars and one white bar are dis- played. The state of charge is between 81% and 90%. If capacity is low, both of the lower displays change colour: Bar Capacity 2 × orange 30% to 21% 1 × orange 20% to 11% 1 × red 10% to reserve 1 × red flashing Reserve to empty If the eBike battery is being charged, the topmost bar on the battery charge indicator(3) flashes. Setting the assistance level You can set how much the eBike drive assists you while ped- alling on the operating unit using the(8) and (9)buttons. The assistance level can be changed at any time, even while cycling, and is displayed in colour. Level Notes OFF Motor support is switched off. The eBike can just be moved by pedalling, as with a normal bi- cycle. ECO Effective support with maximum efficiency, for maximum range TOUR Steady support, long range for touring TOUR+ Dynamic assistance for natural, sporty cycling eMTB/ SPORT Optimal support whatever the terrain, rapid ac- celeration when starting from a standstill, im- proved dynamics and top performance TURBO Maximum support even at a high cadence, for sport cycling AUTO The support is dynamically adapted to the rid- ing situation. RACE Maximum support on the eMTB racetrack; very direct response and maximum “Extended Boost” for the best possible performance in competitive situations CARGO

Steady, powerful support, so as to be able to safely transport heavy weights A) TheCARGO assistance level can have an additional description.The designations and configuration of the assistance levels can be preconfigured by the manufacturer and selected by the bicycle re-tailer. Adapting the Assistance Level The assistance level can be adapted within certain limits us- ing the eBike Flow app. This gives you the option of adjust- ing your eBike to your personal requirements. It is not possible to create a completely new mode. You can only adjust the modes that have been enabled by the manu- facturer or dealer on your system. This may be fewer than 4 modes. Due to technical limitations, you cannot adjust theeMTB andTOUR+ modes. In addition, restrictions in your country may mean that it is not possible to adjust a particular mode. The following parameters are available for making adjust- ments: – Assistance in relation to the base value of the mode (within the legal requirements) – Drive response – Top limit speed (within the legal requirements) – Maximum torque (within the limits of the drive) The parameters are dependent on each other and influence each other. For example, it is not fundamentally possible to simultaneously set a low torque value and high assistance. Note: Please ensure that your modified mode retains the po- sition, name and colour on all on-board computers and con- trols. Interaction between the eBike system and gear- shifting The gear shifting should be used with an eBike drive in the same way as with a normal bicycle (observe the operating in- structions of your eBike on this point). Irrespective of the type of gear shifting, it is advisable that you briefly reduce the pressure on the pedals when changing gear. This will aid gear shifting and reduce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force. Switching bike lights on/off Check that your bike lights are working correctly before every use. To switch on the bike lights, press the (9)button for more than 1s. You can use the(11) and(10) buttons to control the bright- ness of the LEDs on the operating unit. Switching the push assistance on/off The walk assistance makes it easier to push your eBike. The speed in this function depends on the selected gear and can reach a maximum of 4km/h. u The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance. To start walk assistance, press the (8)button for more than 1s and keep it pressed. The battery charge indicator(3) goes out and a white moving light in the direction of travel shows that it is ready. To activate walk assistance, one of the following actions must occur within the next 10s: – Push the eBike forwards. – Push the eBike backwards. – Perform a sideways tilting movement with the eBike. After activation, the motor begins to push and the continu- ously filling white bars change colour to ice-blue. If you release the (8)button, walk assistance is stopped. You can reactivate walk assistance within 10s by pressing the (8)button. Bosch eBike Systems 0 275 007 3RL | (09.03.2022) 69English – 4 If you do not reactivate walk assistance within 10s, walk as- sistance automatically switches off. Walk assistance is always ended if: – the rear wheel jams, – the bicycle cannot move over ridges, – a body part is blocking the bike crank, – an obstacle continues to turn the crank, – you start pedalling, – the (9)button or on/off button(1) is pressed. Walk assistance has a roll-away lock, i.e. even after walk as- sistance has been used, rolling backwards is actively curbed by the drive system for a few seconds, and you cannot push the eBike backwards or can only do so with difficulty. The push assistance function is subject to local regulations; the way it works may therefore differ from the description above, or the function may even be deactivated completely. ABS – anti-lock braking system (optional) If the bicycle is equipped with a Bosch eBike ABS, the ABS LED(4) lights up when the eBike system starts. After moving off, the ABS internally checks its functionality and the ABS LED goes off. In the event of a fault, the ABS LED(4) lights up, together with the orange flashing assistance level LED(5). You can acknowledge the error with the select button(2); the flash- ing assistance level LED(5) goes out. While the ABS LED(4) is lit up, the ABS is not in operation. For details on the ABS and how it works, please refer to the ABS operating instructions. Establishing a smartphone connection In order to be able to use the following eBike functions, a smartphone with the eBike Flow app is required. Connection to the app occurs via a Bluetooth® connection. Switch on the eBike system and do not start riding the eBike. Begin Bluetooth® pairing by pressing and holding (>3s) the on/off button(1). Release the on/off button(1) as soon as the topmost bar on the battery charge indicator shows the pairing process by flashing blue. Confirm the connection request in the app. Activity tracking In order to record activities, it is necessary to register and log into the eBike Flowapp. To record activities, you must consent to the storage of your location data in the app. Without this, your activities cannot be recorded in the app. For location data to be recorded, you must be logged in as the user. <eBike Lock> The<eBike Lock> can be activated for each user via theeBike Flow app. In the process, a key for unlocking the eBike is saved on the smartphone. The<eBike Lock> is automatically enabled in the following cases: – Switching off the eBike system via the control unit – Automatically switching off the eBike system – Removing the on-board computer If the eBike system is switched on and the smartphone is connected to the eBike via Bluetooth®, the eBike will be un- locked. <eBike Lock> is linked to your user account. If you lose your smartphone, you can log in to your user ac- count on theeBike Flow app using another smartphone and unlock then the eBike. Warning! If you select a setting in the app that could have negative consequences in combination with the<eBike Lock> (e.g. deleting your eBike or user account), you will be shown warning messages beforehand. Please read through these thoroughly and adhere to the warnings that are is- sued (e.g. before deleting your eBike or user account). Setting Up the<eBike Lock> In order to be able to set up the<eBike Lock>, the following conditions must be fulfilled: – TheeBike Flow app is installed. – A user account has been created. – The eBike is not currently updating. – The eBike is connected to the smartphone via Bluetooth®. – The eBike is stationary. – The smartphone is connected to the Internet. – The eBike battery is sufficiently charged and the charging cable is not connected. You can set up the<eBike Lock> in theeBike Flow app in the Settings menu item. From now on, you can deactivate the assistance from your drive unit by switching on<eBike Lock> in theeBike Flow app. This deactivation can only be can only be overridden if your smartphone is in the vicinity of the eBike system when the system is switched on. To do this, your smartphone must haveBluetooth® switched on and theeBike Flow app must be active in the background. TheeBike Flow app does not need to be open. When the<eBike Lock> is activated, you can continue to use your eBike without assistance from the drive unit. Compatibility The<eBike Lock> is compatible with these Bosch eBike product lines: Drive unit Product line BDU374x Performance Line CX BDU33xx Performance Line How it works In combination with the<eBike Lock>, the smartphone functions similarly to a key for the drive unit. The<eBike Lock> is activated by switching off the eBike system. As long as the<eBike Lock> is active after the function is switched on, this will be indicated by the operating unitLED Remote flashing white and by a padlock symbol on the display. Note: The<eBike Lock> alone does not provide adequate theft protection; it is simply a supplement to a mechanical lock. The<eBike Lock> does not provide any form of mech- anical lock for the eBike. Only the assistance from the drive unit is deactivated. The drive unit will be unlocked for as long as the smartphone is connected to the eBike via Bluetooth®. 0 275 007 3RL | (09.03.2022) Bosch eBike Systems 70English – 5 If you wish to give other users temporary or permanent ac- cess to your eBike or you want to take your eBike to servi- cing, you will need to deactivate the<eBike Lock> in theeBike Flow app in the Settings menu item. If you wish to sell your eBike, you will also need to delete the eBike from your user account in theeBike Flow app in theSettings menu item. When the eBike system is switched off, the drive unit will emit a "Lock" sound (i.e. an audio signal that is played once) to indicate that the assistance from the drive unit is switched off. Note: The audio signal will only be played if the system is switched on. When the eBike system is switched on, the drive unit will emit two "Unlock" sounds (i.e. an audio signal that is played twice) to indicate that the assistance from the drive unit is enabled again. The "Lock" sound will help you determine whether or not the<eBike Lock> on your eBike is active. The audio signal is activated by default, but it can be deactivated in theeBike Flow app in the Settings menu item by selecting the lock symbol below your eBike. Note: If you can no longer set up or switch off the<eBike Lock>, please contact your bicycle dealer. Replacing eBike Components and the<eBike Lock> Replacing the Smartphone

1. Install theeBike Flow app on the new smartphone.

2. Log in with the same account that was used to activate

3. The<eBike Lock> is displayed as set up in theeBike

Flow app. Replacing the drive unit

1. The<eBike Lock> is displayed as deactivated in

2. Activate the<eBike Lock> by pushing the<eBike

Lock> controller to the right.

3. If you are handing in your eBike to a bicycle dealer for

maintenance, it is recommended that you temporarily deactivate the<eBike Lock> to prevent false alarms. Software updates Software updates must be manually started in the eBike Flow app. Software updates are transferred to the operating unit in the background of the app as soon as it is connected to the app. During the update process, a green flashing on the battery charge indicator(3) shows the progress. The system is then restarted. You can control the software updates via the eBike Flowapp. Error messages The operating unit shows whether critical errors or less crit- ical errors occur in the eBike system. The error messages generated by the eBike system can be read via the eBike Flowapp or by your bicycle retailer. Via a link in the eBike Flowapp, information about the error and support for rectifying the error can be displayed. Less critical errors Less critical errors are shown by the assistance level LED(5) flashing orange. Pressing the select button(2) confirms the error and the assistance level LED(5) once again continu- ously shows the colour of the set assistance level. You can use the following table to rectify the errors yourself if necessary. Otherwise, please contact your bicycle retailer. Number Troubleshooting

The indicated error numbers show that there is interference when the sensors de- tect the magnetic field. See whether you have lost the magnet while riding. If you are using a magnet sensor, check that the sensor and magnet have been properly installed. Make sure too that the cable to the sensor is not damaged. If you are using a rim magnet, make sure that you do not have any magnetic field interfer- ence in the vicinity of the drive unit.

Critical errors Critical errors are shown by the assistance level LED(5) and the battery charge indicator(3) flashing red. Follow the in- structions in the table below if a critical error occurs. Number Instructions

Do not charge the battery and do not continue to use it. Please contact your Bosch eBike dealer.

– Acknowledge the error code. – Restart the system. If the problem persists: – Acknowledge the error code. – Perform software update. – Restart the system. If the problem persists: – Please contact your Bosch eBike dealer. Maintenance and servicing Maintenance and cleaning The operating unit must not be cleaned with pressurised wa- ter. Keep the operating unit clean. Dirt can cause faulty bright- ness detection. Clean your operating unit using a soft cloth dampened only with water. Do not use cleaning products of any kind. u Have all repairs performed only by an authorised bike dealer. Bosch eBike Systems 0 275 007 3RL | (09.03.2022) 71English – 6 After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

Notice d'utilisation d'origine 932 | (10) (2) (11) (12) (13) (14) (6) (5) (4) (7) (8) (1) (9) (3) 0 275 007 3RC | (25.03.2022) Bosch eBike Systems 94English – 1 Safety Instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to secure the display or operating unit while riding. u The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance. u When the push assistance is activated, the pedals may turn at the same time. When the push assistance func- tion is activated, make sure that there is enough space between your legs and the turning pedals to avoid the risk of injury. u When using the walk assistance, make sure that you can control the eBike and that you can hold it securely at all times. Under certain circumstances, the walk as- sistance may stop (e.g. if the pedals hit an obstacle or if you accidentally let go of the button on the operating unit). The eBike may suddenly move backwards onto you or tip up. This presents a risk for the user particularly if there is additional load on the eBike. When using the walk assistance, do not bring the eBike into situations in which you cannot hold the eBike using your own strength. u Do not stand your bicycle upside down on its handle- bars and saddle if the operating unit or its holder pro- trude from the handlebars. This may irreparably dam- age the operating unit or the holder. u Do not connect a charger to the eBike system if the eBike system displays a critical error. This may result in damage to your battery. The battery may catch fire, thereby resulting in serious burns and other injuries. u The operating unit features a wireless interface. Local operating restrictions, e.g. in aeroplanes or hospitals, must be observed. u Caution! When using the operating unit with Bluetooth®, this may cause interference that affects other devices and systems, aeroplanes and medical devices (e.g. pace- makers, hearing aids). Likewise, injury to people and an- imals in the immediate vicinity cannot be excluded en- tirely. Do not use the operating unit with Bluetooth® in the vicinity of medical devices, petrol stations, chemical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the operating unit with Bluetooth® in aeroplanes. Avoid operation near your body for extended periods. u The Bluetooth® word mark and logos are registered trade- marks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence. u Observe all national regulations which set out the ap- proved use of eBikes. Safety instructions for coin cells u WARNING! Ensure that the coin cell is kept out of the reach of children. Coin cells are dangerous. u Coin cells must never be swallowed or inserted into any other part of the body. If you suspect that someone has swallowed a coin cell or that a coin cell has entered the body in another way, seek medical at- tention immediately. Swallowing coin cells can result in severe internal burns and death within two hours. u Ensure that coin cell replacement is carried out prop- erly. There is a risk of explosion. u Only use the coin cells listed in this operating manual. Do not use any other coin cells or other forms of electrical power supply. u Do not attempt to recharge the coin cell and do not short circuit the coin cell. The coin cell may leak, ex- plode, catch fire and cause personal injury. u Remove and dispose of drained coin cells correctly. Drained coin cells may leak and cause personal injury or damage the product. u Do not overheat the coin cell or throw it into fire. The coin cell may leak, explode, catch fire and cause personal injury. u Do not damage the coin cell and or take the coin cell apart. The coin cell may leak, explode, catch fire and cause personal injury. u Do not allow damaged coin cells to come into contact with water. Leaking lithium may mix with water to create hydrogen, which could cause a fire, an explosion, or per- sonal injury. u Only for Australia Caution! Battery is hazardous and is to be kept away from children (whether the battery is new or used). Battery can cause severe or fatal injuries in 2 hours or less if it is swallowed or placed inside any part of the body. Medical attention should be sought immediately if it is sus- pected the battery has been swallowed or placed inside any part of the body. Privacy notice When you connect the eBike to theBosch Dia- gnosticTool3, data about Bosch drive unit (e.g. energy con- sumption, temperature, etc.) is transferred to Bosch eBike Systems (Robert Bosch GmbH) for the purposes of product improvement. You can find more information about this on the Bosch eBike website at www.bosch-ebike.com

Bosch eBike Systems 0 275 007 3RC | (25.03.2022) 95English – 2 Product Description and Specifications Intended Use TheSystem Controller and Mini Remote operating units are designed to control a Bosch eBike system and to control an on-board computer. You can also use them to change the assistance level in theeBike Flow app. So as to be able to use the operating unit fully, a compatible smartphone with the eBike Flow app is required. Using the eBike Flow app, a Bluetooth® connection can be established between the smartphone and the eBike system, between the smartphone and System Controller, and between System Controller and Mini Remote. Depending on the smartphone's operating sys- tem, theeBike Flow app can be downloaded free of charge from the Apple App Store and the Google Play store. Use your smartphone to scan the code in order to download theeBike Flow app. Product Features All illustrations of bike parts except for the drive unit, on- board computer (including operating unit), speed sensor and the corresponding holders are a schematic representa- tion and may differ on your eBike. The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Mini Remote operating unit (optional) (2) Operating unit System Controller (3) LED indicator lamp (4) Button for increasing assistance level +/ bike lights (5) Select button (6) Button for decreasing assistance level –/ walk assistance (7) Fastening screw for holder (8) Holder (9) Rubber insert/battery holder (10) Assistance level LED (11) ABS LED (optional)/ambient light sensor (12) On/off button (13) LEDs for battery charge indicator (14) Mode button Technical Data Operating unit SystemController Product code BRC3100 Operating temperature °C –5 to +40 Storage temperature °C +10 to +40 Operating unit SystemController Protection rating IP54 Dimensions mm 88×28×27 Weight g 35 Bluetooth® Low Energy 5.0 – Frequency MHz 2400–2480 – Transmission power mW ≤1 Operating unit Mini Remote Product code BRC3300 Operating temperature °C –5 to +40 Storage temperature °C +10 to +40 Battery 1×CR1620 Protection rating IP54 Dimensions mm 40×39×22 Weight g 16 Bluetooth® Low Energy 5.0 – Frequency MHz 2400–2480 – Transmission power mW ≤1 The licence information for the product can be accessed at the follow- ing Internet address: https://www.bosch-ebike.com/licences Declaration of Conformity Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the System Controller/Mini Remote radio communica- tion unit complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available to view at the following website: https://www.bosch-ebike.com/conformity

Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the System Controller/Mini Remote radio communica- tion unit complies with the Radio Equipment Regulations 2017 (SI 2917/1206). The full text of the UK Declaration of Conformity can be accessed at the following Internet ad- dress: https://www.bosch-ebike.com/conformity

Operation Requirements The eBike system can only be activated when the following requirements are met: – A sufficiently charged battery is inserted (see battery op- erating instructions). – The speed sensor is connected properly (see drive unit operating instructions). Operating unit power supply (System Controller) If a sufficiently charged eBike battery is inserted into the eBike and the eBike system is switched on, then the operat- 0 275 007 3RC | (25.03.2022) Bosch eBike Systems 96English – 3 ing unit battery is powered and charged by the eBike bat- tery. Please contact your bicycle dealer if the operating unit bat- tery is defective. Operating unit (Mini Remote) power supply The Mini Remote operating unit is supplied with voltage by a CR1620 coin cell. Replacing the battery (Mini Remote) If the battery in the Mini Remote (1) operating unit is low, the LED indicator lamp (3) lights up orange. To replace the battery, unscrew the Mini Remote (1) oper- ating unit from the handlebars. Remove the rubber insert (9). This also functions as the battery holder. Remove the used battery and insert a new CR1620 battery in the rubber insert (9). Push the battery and the rubber insert (9) into the Mini Remote (1) operating unit. If the battery is seated correctly, the LED indicator lamp (3) flashes green for 10s. Then secure the Mini Remote (1) operating unit back onto the handlebars. Note: The connection to the System Controller is not inter- rupted when the battery is replaced. You can obtain the batteries recommended by Bosch from your bicycle dealer. Switching the eBike system on/off To switch on the eBike system, briefly press the on/off but- ton(12). After the starting animation, the state of charge of the battery is displayed in colour with the battery charge in- dicator(13) and the set assistance level with the(10) dis- play. The eBike is ready to ride. The display brightness is controlled by the ambient light sensor(11). Therefore, do not cover the ambient light sensor(11). The drive is activated as soon as you start pedalling (except at assistance level OFF). The motor output depends on the settings of the assistance level. As soon as you stop pedalling when in normal operation, or as soon as you have reached a speed of 25/45km/h, the eBike drive switches off the assistance. The drive is automat- ically reactivated as soon you start pedalling again and the speed is below 25/45km/h. To switch off the eBike system, press the on/off button(12) briefly (<3s). The battery charge indicator(13) and the as- sistance level LED(10) go out. If no power is drawn from the eBike drive for about 10minutes (e.g. because the eBike is not moving) and no button is pressed on the on-board computer or the control unit of the eBike, the eBike system will switch off automatic- ally. Battery charge indicator The battery charge indicator (13) displays the eBike bat- tery's state of charge. The state of charge of the eBike bat- tery can also be checked on the LEDs of the battery itself. In the(13) display, each ice-blue bar represents 20% capa- city and each white bar represents 10% capacity. The top- most bar shows the maximum capacity. Example: Four ice-blue bars and one white bar are dis- played. The state of charge is between 81% and 90%. If capacity is low, both of the lower displays change colour: Bar Capacity 2 × orange 30% to 21% 1 × orange 20% to 11% 1 × red 10% to reserve 1 × red flashing Reserve to empty If the eBike battery is being charged, the topmost bar on the battery charge indicator(13) flashes. Setting the assistance level On the operating unit, you can set the level of assistance you want the eBike drive to provide you with while pedalling. Mini Remote: Briefly press (<1s) the buttons to increase assistance + (4) or decrease assistance – (6) in order to in- crease or decrease the assistance level accordingly. System Controller: Briefly press (<1s) the mode button (14) to increase assistance. Press the mode button (14) for longer than 1s to decrease the assistance. The assistance level can be changed at any time, even while cycling, and is displayed in colour. Level Notes OFF Motor support is switched off. The eBike can just be moved by pedalling, as with a normal bi- cycle. ECO Effective support with maximum efficiency, for maximum range TOUR Steady support, long range for touring TOUR+ Dynamic assistance for natural, sporty cycling eMTB/ SPORT Optimal support whatever the terrain, rapid ac- celeration when starting from a standstill, im- proved dynamics and top performance TURBO Maximum support even at a high cadence, for sport cycling AUTO The support is dynamically adapted to the rid- ing situation. RACE Maximum support on the eMTB racetrack; very direct response and maximum “Extended Boost” for the best possible performance in competitive situations CARGO

Steady, powerful support, so as to be able to safely transport heavy weights

TheCARGO assistance level can have an additional description. The designations and configuration of the assistance levels can be preconfigured by the manufacturer and selected by the bicycle re- tailer. Bosch eBike Systems 0 275 007 3RC | (25.03.2022) 97English – 4 Adapting the Assistance Level The assistance level can be adapted within certain limits us- ing the eBike Flow app. This gives you the option of adjust- ing your eBike to your personal requirements. It is not possible to create a completely new mode. You can only adjust the modes that have been enabled by the manu- facturer or dealer on your system. This may be fewer than 4modes. Due to technical limitations, you cannot adjust theeMTB andTOUR+ modes. In addition, restrictions in your country may mean that it is not possible to adjust a particular mode. The following parameters are available for making adjust- ments: – Assistance in relation to the base value of the mode (within the legal requirements) – Drive response – Top limit speed (within the legal requirements) – Maximum torque (within the limits of the drive) The parameters are dependent on each other and influence each other. For example, it is not fundamentally possible to simultaneously set a low torque value and high assistance. Note: Please ensure that your modified mode retains the po- sition, name and colour on all on-board computers and con- trols. Interaction between the eBike system and gear- shifting The gear shifting should be used with an eBike drive in the same way as with a normal bicycle (observe the operating in- structions of your eBike on this point). Irrespective of the type of gear shifting, it is advisable that you briefly reduce the pressure on the pedals when changing gear. This will aid gear shifting and reduce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force. Switching bicycle lights on/off (Mini Remote only) Check that your bike lights are working correctly before every use. To switch the bicycle lights on and off, press the button to increase the assistance level/bicycle lights (4) for longer than 1s. ABS – anti-lock braking system (optional) If the bicycle is equipped with a Bosch eBike ABS, the ABS LED(11) lights up when the eBike system starts. After moving off, the ABS internally checks its functionality and the ABS LED (11) goes off. In the event of a fault, the ABS LED(11) lights up, together with the orange flashing assistance level LED(10). You can acknowledge the fault using the select button (5) on the Mini Remote (1) operating unit or with the mode button (14) on the System Controller (2) operating unit. The flash- ing assistance level LED (10) goes out. While the ABS LED(11) is lit up, the ABS is not in operation. For details on the ABS and how it works, please refer to the ABS operating instructions. Switching the push-assistance function on/off The walk assistance makes it easier to push your eBike. The speed in this function depends on the selected gear and can reach a maximum of 4km/h. u The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using the push assistance. To start walk assistance, press the (6)button for more than 1s and keep it pressed. The battery charge indicator(13) goes out and a white moving light in the direction of travel shows that it is ready. To activate walk assistance, one of the following actions must occur within the next 10s: – Push the eBike forwards. – Push the eBike backwards. – Perform a sideways tilting movement with the eBike. After activation, the motor begins to push and the continu- ously filling white bars change colour to ice-blue. If you release the (6)button, walk assistance is stopped. You can reactivate walk assistance within 10s by pressing the (6)button. If you do not reactivate walk assistance within 10s, walk as- sistance automatically switches off. Walk assistance is always ended if: – the rear wheel jams, – the bicycle cannot move over ridges, – a body part is blocking the bike crank, – an obstacle continues to turn the crank, – you start pedalling, – the (4)button or on/off button(12) is pressed. Walk assistance has a roll-away lock, i.e. even after walk as- sistance has been used, rolling backwards is actively curbed by the drive system for a few seconds, and you cannot push the eBike backwards or can only do so with difficulty. The push assistance function is subject to local regulations; the way it works may therefore differ from the description above, or the function may even be deactivated completely. Establishing a smartphone connection In order to be able to use the following eBike functions, a smartphone with the eBike Flow app is required. Connection to the app occurs via a Bluetooth® connection.

1. Switch on the eBike system and do not start riding the

2. Begin Bluetooth® pairing by pressing and holding (>3s)

the on/off button(12). Release the on/off button(12) as soon as the lowest bar on the battery charge indicator (13) shows the pairing process by flashing blue.

3. Confirm the connection request in the eBike Flow app.

0 275 007 3RC | (25.03.2022) Bosch eBike Systems 98English – 5 Activity tracking In order to record activities, it is necessary to register and log into the eBike Flowapp. To record activities, you must consent to the storage of your location data in the app. Without this, your activities cannot be recorded in the app. For location data to be recorded, you must be logged in as the user. <eBike Lock> The<eBike Lock> can be activated for each user via theeBike Flow app. In the process, a key for unlocking the eBike is saved on the smartphone. The<eBike Lock> is automatically enabled in the following cases: – Switching off the eBike system via the control unit – Automatically switching off the eBike system – Removing the on-board computer If the eBike system is switched on and the smartphone is connected to the eBike via Bluetooth®, the eBike will be un- locked. <eBike Lock> is linked to your user account. If you lose your smartphone, you can log in to your user ac- count on theeBike Flow app using another smartphone and unlock then the eBike. Warning! If you select a setting in the app that could have negative consequences in combination with the<eBike Lock> (e.g. deleting your eBike or user account), you will be shown warning messages beforehand. Please read through these thoroughly and adhere to the warnings that are is- sued (e.g. before deleting your eBike or user account). Setting Up the<eBike Lock> In order to be able to set up the<eBike Lock>, the following conditions must be fulfilled: – TheeBike Flow app is installed. – A user account has been created. – The eBike is not currently updating. – The eBike is connected to the smartphone via Bluetooth®. – The eBike is stationary. – The smartphone is connected to the Internet. – The eBike battery is sufficiently charged and the charging cable is not connected. You can set up the<eBike Lock> in theeBike Flow app in the Settings menu item. From now on, you can deactivate the assistance from your drive unit by switching on<eBike Lock> in theeBike Flow app. This deactivation can only be can only be overridden if your smartphone is in the vicinity of the eBike system when the system is switched on. To do this, your smartphone must haveBluetooth® switched on and theeBike Flow app must be active in the background. TheeBike Flow app does not need to be open. When the<eBike Lock> is activated, you can continue to use your eBike without assistance from the drive unit. Compatibility The<eBike Lock> is compatible with these Bosch eBike product lines: Drive unit Product line BDU374x Performance Line CX BDU33xx Performance Line How it works In combination with the<eBike Lock>, the smartphone functions similarly to a key for the drive unit. The<eBike Lock> is activated by switching off the eBike system. As long as the<eBike Lock> is active after the function is switched on, this will be indicated by the operating unitSystem Con- troller flashing white and by a padlock symbol on the dis- play. Note: The<eBike Lock> alone does not provide adequate theft protection; it is simply a supplement to a mechanical lock. The<eBike Lock> does not provide any form of mech- anical lock for the eBike. Only the assistance from the drive unit is deactivated. The drive unit will be unlocked for as long as the smartphone is connected to the eBike via Bluetooth®. If you wish to give other users temporary or permanent ac- cess to your eBike or you want to take your eBike to servi- cing, you will need to deactivate the<eBike Lock> in theeBike Flow app in the Settings menu item. If you wish to sell your eBike, you will also need to delete the eBike from your user account in theeBike Flow app in theSettings menu item. When the eBike system is switched off, the drive unit will emit a "Lock" sound (i.e. an audio signal that is played once) to indicate that the assistance from the drive unit is switched off. Note: The audio signal will only be played if the system is switched on. When the eBike system is switched on, the drive unit will emit two "Unlock" sounds (i.e. an audio signal that is played twice) to indicate that the assistance from the drive unit is enabled again. The "Lock" sound will help you determine whether or not the<eBike Lock> on your eBike is active. The audio signal is activated by default, but it can be deactivated in theeBike Flow app in the Settings menu item by selecting the lock symbol below your eBike. Note: If you can no longer set up or switch off the<eBike Lock>, please contact your bicycle dealer. Replacing eBike Components and the<eBike Lock> Replacing the Smartphone

1. Install theeBike Flow app on the new smartphone.

2. Log in with the same account that was used to activate

3. The<eBike Lock> is displayed as set up in theeBike

Flow app. Replacing the drive unit

1. The<eBike Lock> is displayed as deactivated in

2. Activate the<eBike Lock> by pushing the<eBike

Lock> controller to the right. Bosch eBike Systems 0 275 007 3RC | (25.03.2022) 99English – 6

3. If you are handing in your eBike to a bicycle dealer for

maintenance, it is recommended that you temporarily deactivate the<eBike Lock> to prevent false alarms. Software updates Software updates must be manually started in the eBike Flow app. Software updates are transferred to the operating unit in the background of the app as soon as it is connected to the app. During the update process, a green flashing on the battery charge indicator(13) shows the progress. The system is then restarted. You can control the software updates via the eBike Flowapp. Connecting the System Controller to the Mini Remote The System Controller and Mini Remote operating units are connected via Bluetooth®. Switch on the eBike system and do not start riding the eBike. If the Mini Remote operating unit has not already been con- nected to the System Controller operating unit by the bi- cycle dealer, proceed as follows:

1. First connect your smartphone to the System Control-

ler operating unit via the eBike Flow app (see Establish- ing a smartphone connection).

2. In the eBike Flow app, select <Connect the Mini Re-

mote>. You will be asked to switch the System Controller and Mini Remote to pairing mode.

3. System Controller: Start the pairing process by press-

ing and holding (3s) the on/off button (12) until the lower bar on battery charge indicator (13) shows the pairing process by flashing blue.

4. Mini Remote: Start the pairing process by pressing any

button until the pairing process is shown by the LED in- dicator light (3) flashing blue.

5. Follow the instructions in the eBike Flow app.

If pairing is successful, this is shown within 30s on the Mini Remote operating unit by the LED indicator light (3) flashing green three times. If the connection cannot be established, this is shown by the LED indicator lamp (3) flashing red three times. Repeat the connection process. If you want to connect the Mini Remote operating unit to a System Controller on another eBike, the following steps must be carried out:

1. Mini Remote: Remove the battery on the Mini Remote

operating unit and reinsert it.

2. Within the next 10s, press and hold the decrease as-

sistance –/walk assistance (6) button for 5s. The pairing process is shown by the LED indicator light (3) flashing blue for 30s.

3. System Controller: Start the pairing process by press-

ing and holding (3s) the on/off button (12) until the lower bar on battery charge indicator (13) shows the pairing process by flashing blue. If pairing is successful, this is shown within 30s on the Mini Remote operating unit by the LED indicator light (3) flashing green three times. If the connection cannot be established, this is shown by the LED indicator lamp (3) flashing red three times. Repeat the connection process. Error messages The operating unit shows whether critical errors or less crit- ical errors occur in the eBike system. The error messages generated by the eBike system can be read via the eBike Flowapp or by your bicycle retailer. Via a link in the eBike Flowapp, information about the error and support for rectifying the error can be displayed. Less critical errors Less critical errors are shown by the assistance level LED (10) flashing orange. Press the select button (5) on the Mini Remote (1) operating unit or the mode button (14) on the System Controller (2) operating unit to confirm the error. The assistance level LED (10) once again continuously shows the colour of the set assistance level. You can use the following table to rectify the errors yourself if necessary. Otherwise, please contact your bicycle retailer. Number Troubleshooting

The indicated error numbers show that there is interference when the sensors de- tect the magnetic field. See whether you have lost the magnet while riding. If you are using a magnet sensor, check that the sensor and magnet have been properly installed. Make sure too that the cable to the sensor is not damaged. If you are using a rim magnet, make sure that you do not have any magnetic field interfer- ence in the vicinity of the drive unit.

Critical errors Critical errors are shown by the assistance level LED(10) and the battery charge indicator(13) flashing red. Follow the instructions in the table below if a critical error occurs. Number Instructions

Do not charge the battery and do not continue to use it. Please contact your Bosch eBike dealer.

– Acknowledge the error code. – Restart the system. If the problem persists: – Acknowledge the error code. – Perform software update. – Restart the system. 0 275 007 3RC | (25.03.2022) Bosch eBike Systems 100English – 7 Number Instructions If the problem persists: – Please contact your Bosch eBike dealer. Maintenance and servicing Maintenance and Cleaning The operating unit must not be cleaned with pressurised wa- ter. Keep the operating unit clean. Dirt can cause faulty bright- ness detection. Clean your operating unit using a soft cloth dampened only with water. Do not use cleaning products of any kind. u Have all repairs performed only by an authorised bike dealer. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

(1) (10) (11) (3) (5) (4) (6) (7) (5) (2) Bosch eBike Systems 0 275 007 3S1 | (09.06.2021) 1294 | 0 275 007 3S1 | (09.06.2021) Bosch eBike Systems 130English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. u The contact surfaces of the display holder may be- come very hot (>60°C). Allow the contact surfaces to adjust to the ambient temperature before you touch them. This is particularly important when using a Smart- phoneGrip. u Keep swallowable small parts away from small chil- dren. There is a risk of serious injury. u Never short-circuit the pins. The display holder may be irreparably damaged and must then be replaced. u Ensure that the contacts are free of dirt. By doing this, you prevent malfunctions or damage. u After a fall, check the display holder for sharp edges. Replace it if required. u Do not stand your bicycle upside down on its saddle and handlebars if the on-board computer or its holder protrude from the handlebars. This may irreparably damage the on-board computer or the holder. Also re- move the on-board computer before placing the bicycle on a wall mount to ensure that the on-board computer does not fall off or become damaged. u Observe all national regulations which set out the ap- proved use of eBikes. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. Product description and specifications Intended use The display holder is intended to establish the mechanical and electrical connection to a display or on-board computer. Only original Bosch eBike components can be connected to the display holder. A display holder is not required for an eBike system to func- tion. Product features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Display mount (2) Adapter tray (3) Clamp for holder (4) Clamp screw (5) Round rubber spacer (6) 1-arm socket (7) Screw for adjusting tilt (8) Removal blocker (9) Snap-in hook (10) Connection cables (11) Fastening screws for display mount The display mount(1) can also be embedded in the bicycle design. Technical data Display holder Product code BDS3210 BDS3250 BDS3620 BDS3630 Output voltage V 4.75 to 5.4 Output current, max. A 1.5 Operating temperature °C –5 to +40 Storage temperature °C +10 to +40 Protection rating IP54 Fitting Installation positions (seefigureA) The 1-arm socket can be mounted at three different posi- tions on the handlebars: – In front of the handlebars ➀ – Over the stem ➁ – In the triangle between the stem and handlebar ➂ Note: In order to ensure clean cable routing, the appropriate display mount must be used for each of the three different positions: The BDS3210 display mount for in front of the handlebars (electrical connections at the rear); the BDS3250 display mount for over the stem or in the triangle between the stem and handlebar (electrical connections at the front). If you want to change the installation position and you have the correct display mount(1), you must first remove the 1- arm socket(6) and re-mount it afterwards. Note: Please be aware that there are two different handlebar diameters (31.8mm and 35mm). Your bicycle retailer will help you to select the correct components. Mounting the display mount (seefigureB) Insert the display mount(1) into the adapter tray(2). En- sure that it is in the required installation position. Secure the display mount(1) from below using the screws(11). When Bosch eBike Systems 0 275 007 3S1 | (09.06.2021) 131English – 2 doing so, be aware of the torque specified on the adapter tray(2). Connect the connection cables that come out of the drive unit and the control unit. It does not matter which cable is connected to which connection for the functions to work. When connecting the cables, ensure that the markings on the connector and on the cable match. Securing on the handlebars (seefigureC) Note: The display holder must only be secured in the cyl- indrical area of the handlebars and not in the tapered area. To clamp a display in the centre, the handlebars must have a cylindrical area of at least 90mm in width. Open the clamp and bring the 1-arm socket(6), together with the round rubber spacer(5), into the required position. Gently tighten the clamp screw(4) so that the 1-arm socket(6) can still move. Adjust the tilt for the display mount by loosening and tight- ening the screw(7). Preferably adjust the tilt without the display or on-board computer. In the connection between the 1-arm socket(6) and the ad- apter tray, there are interlocking teeth, which means that it is only possible to align the adapter tray in predefined posi- tions. Before tightening the screw(7), make sure that the teeth engage in one another correctly. In addition, be aware of the torque specified on the 1-arm socket(6). Bring the 1-arm socket(6) into its final position and tighten the clamp screw(4). Be aware of the torque specified on the 1-arm socket(6) here too. Thanks to the round rubber spacer(5), it is possible to move the 1-arm socket(6) in all directions. Removal blocker A device attached to the display holder can be secured using the removal blocker(8). Usage is described in the operating instructions for the respective device. Maintenance and servicing Maintenance and cleaning The display holder must not be cleaned with pressurised wa- ter. Use a soft cloth dampened only with water for cleaning. Do not use cleaning products of any kind. u Have all repairs performed only by an authorised bike dealer. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

(13) (14) 0 275 008 3SG | (28.02.2022) Bosch eBike Systems 144English – 1 Safety Instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not allow your attention to be diverted from sur- rounding traffic when using Bosch eBike components and always ride with both hands on the handlebars. Al- ways observe the applicable legal provisions in your country for the permitted use of your bicycle in road traffic. In particular, note that it is prohibited to pick up or hold your smartphone in your hand in road traffic. u Set the display brightness so that you can adequately see important information such as speed and warning symbols. Incorrectly set display brightness may lead to dangerous situations. u The contact surfaces of the display holder may be- come very hot (>60°C). Allow the contact surfaces to adjust to the ambient temperature before you touch them. This is particularly important when using a Smart- phoneGrip. u Consult a doctor before using fitness app programs. Fitness apps may cause people to overexert themselves physically. u Always observe local restrictions for using electronic devices. u Avoid operation near your body for extended periods.u Do not stand your bicycle upside down on its saddle and handlebars if the SmartphoneGrip or its holder protrude from the handlebars. This may irreparably damage the SmartphoneGrip or the holder. u Do not use the SmartphoneGrip as a handle. Lifting the eBike up by the SmartphoneGrip can cause irreparable damage to the SmartphoneGrip. u Do not open the SmartphoneGrip. Opening the Smart- phoneGrip may damage it beyond repair and void any warranty claims. u Caution! When using the SmartphoneGrip with Bluetooth® and/or Wi-Fi, interference can occur with other devices and equipment, aircraft and medical devices (e.g. pacemakers, hearing aids). Likewise, injury to people and animals in the immediate vicinity cannot be excluded entirely. Do not use the SmartphoneGrip with Bluetooth® in the vicinity of medical devices, petrol sta- tions, chemical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the Smart- phoneGrip with Bluetooth® in aeroplanes. Avoid opera- tion near your body for extended periods. Product Description and Specifications Intended Use The Bosch SmartphoneGrip is designed to hold and charge a smartphone on the handlebars of a Bosch eBike system. In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time. The SmartphoneGrip is suitable for cycling on reinforced paths without jumps and with few ledges (<15cm) at aver- age speeds of between 15 and 25km/h, for example on as- phalt roads, country paths, paths reinforced with gravel or sand, and reinforced woodland paths. In case of improper use, there is a risk of the smartphone coming loose from the holder, falling down and becoming damaged as a result. There is also a considerable risk of an accident if the smartphone falls out. Product Features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. All illustrations of bike parts except for the drive unit, Smart- phoneGrip (including operating unit), speed sensor and the corresponding holders are a schematic representation and may differ on your eBike. (1) Front retraining bracket, movable (2) Rear retaining bracket, fixed (3) USB port with USB cap (4) Release mechanism (5) SmartphoneGrip mount (6) Snap-in hook (7) Socket contacts (8) SmartphoneGrip contacts (9) Status LED (10) Inductive charging coil (11) Display mount fastening screw (12) Removal blocker (13) Keypad lock (14) Hex key

(16) Adapter tray a) Not included in the scope of delivery Technical Data SmartphoneGrip Product code BSP3200 Charging capacity via USB port W 5W (1A at 5V) Bosch eBike Systems 0 275 008 3SG | (28.02.2022) 145English – 2 SmartphoneGrip Inductive charging capacity W 7.5W (1.5A at 5V) Efficiency > 67% Operating temperature °C –5 to 40 Storage temperature °C 10 to 40 Protection rating IP54 Weight, approx. g 75 Assembly SmartphoneGrip Assembly (seefigureA) Press and hold the release mechanism(4) to position the SmartphoneGrip. Place the upper edge of the Smart- phoneGrip next to the snap-in hook(6) of the display holder(5)➊. Pull the SmartphoneGrip towards you and push the SmartphoneGrip onto the display holder➋. Let go of the release mechanism(4). Press the release mechanism(4) while pulling it towards you➊ to remove the SmartphoneGrip. Remove the Smart- phoneGrip and let go of the release mechanism(4)➋. Inserting the Removal Blocker (seefigureB) Insert the removal blocker(12) into the adapter tray(16) from below until you hear the removal blocker(12) click into place. Together with the keypad lock(13), this prevents the Smart- phoneGrip from being quickly and easily removed. Note: The removal blocker(12) is not an anti-theft device. To remove the removal blocker(12), loosen the two fasten- ing screws(11). Smartphone Assembly (seefigureC) The SmartphoneGrip can hold smartphones in the following sizes: 67–88 mm 6,8–13 mm

–175 mm The specified dimensions include any phone cases. Smart- phones with folio and carrying cases must not be used. The total weight must not exceed 276g. Insert your smartphone(15) with the long side of the phone positioned at the centre against the movable retaining bracket(1). Press the smartphone(15) against the movable retaining bracket(1) with both hands ➊ and place your smartphone(15) in the SmartphoneGrip ➋. u Be careful not to pinch your fingers between the movable retaining bracket and the SmartphoneGrip when inserting your smartphone. Once you have inserted your smartphone, check that the smartphone cannot come into contact with any hard parts on the bike even in case of vibrations, as this could cause last- ing damage to the smartphone. Keypad Lock Assembly (seefigureD) The keypad lock(13) supplied, together with the removal blocker(12), prevents the SmartphoneGrip from being quickly and easily removed by blocking the release mechan- ism(4). To insert the keypad lock(13), slide the keypad lock(13) into the provided opening ➊ and carefully screw it into place with a hex key (1.5mm)(14) ➋. Note: The keypad lock is not an anti-theft device. The keypad lock prevents the SmartphoneGrip from being quickly removed from the holder. The keypad lock does not affect the smartphone in any way. Note: Never leave your smartphone unattended in the SmartphoneGrip. To remove the keypad lock(13), unscrew the securing screw with a hex key (1.5mm)(14)and remove the keypad lock(13). Operation Starting Operation Place your smartphone in the SmartphoneGrip. Start theeBike Flow app to have riding data displayed. Depending on the smartphone's operating sys- tem, theeBike Flow app can be downloaded free of charge from the Apple App Store and the Google Play store. Use your smartphone to scan the code in order to download theeBike Flow app. Charging your Smartphone While the smartphone is in the SmartphoneGrip, it can be charged at the same time as displaying riding data. If your smartphone has an inductive charging function, you can charge the smartphone without needing a cable. Inductive Charging The charging process starts automatically when you place a smartphone with an inductive charging function in the SmartphoneGrip. The status LED(9) lights up yellow. When the smartphone is fully charged, the status LED(9) will light up green permanently. 0 275 008 3SG | (28.02.2022) Bosch eBike Systems 146English – 3 The charging voltage is switched off when you remove the smartphone from the holder. Charging via USB If your smartphone does not have an inductive charging function, you can charge your smartphone via the USB port(3). To do so, open the USB cap and connect a separate USB cable (not included in the scope of delivery) to the Mi- cro-A/B USB port. Pay attention to the type of plug required for your smart- phone when purchasing the USB cable. Status Indicators The status LED(9) indicates the following statuses with dif- ferent colours and lighting patterns. Status Behaviour Charging via USB LED lights up blue. Inductive charging starts LED flashes yellow 3 times. Inductive charging LED lights up yellow. Fully charged LED lights up green. Error message LED flashes red. The following alarm states are detected and will lead to the inductive charging process being interrupted: – Detection of foreign objects, e.g. coins, keys and other metallic objects – Temperature alarm If the SmartphoneGrip is outside of the operating temper- ature range, the status LED(9) will light up red and the charging process is interrupted. The charging process will resume as soon as the SmartphoneGrip is back within the operating temperature range. – Overvoltage alarm at voltages above 6V – Undervoltage alarm at voltages below 4.2V Maintenance and servicing Maintenance and cleaning Use a soft cloth dampened only with water for cleaning. Do not use cleaning products of any kind. u Have all repairs performed only by an authorised bike dealer. Do not clean any of the components with pressurised water. Transport u If you transport your eBike attached to the outside of your car, e.g. on a bike rack, remove the Smart- phoneGrip and the eBike battery to avoid damaging them. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

Notice d'utilisation d'origine 1610 275 008 3CM | (02.03.2022) Bosch eBike Systems 162English – 1 Safety Instructions Read all the safety and general instructions. Failure to observe the safety and general in- structions may result in electric shock, fire and/or serious injury. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Have installation and all repairs to the ConnectModule performed only by an authorised specialist dealer. Specialist knowledge is required here. Incorrect installa- tion may mean that the ConnectModule or eBike can no longer be operated in a legally compliant manner. u The ConnectModule is equipped with a wireless inter- face. There may therefore be local operating restric- tions, e.g. in aircraft or hospitals. In this instance, fol- low the instructions below under (see "Transport", pageEnglish – 2). Product Description and Specifications Intended Use The ConnectModule is exclusively for use with the related features from the eBike Flow app. Therefore, a mobile device is required, on which the eBike Flow app is down- loaded and installed. The ConnectModule is exclusively for use in combination with an eBike, particularly for tracking eBikes in the event of theft. Technical Data ConnectModule Product code BCM3100 Internal battery V mAh

External battery connection V 12 Frequency band LTE Cat-M1 MHz B1 (2100 MHz) B2 (1900 MHz) B3 (1800 MHz) B4 (1700 MHz) B5 (850 MHz) B8 (900 MHz) B12 (700 MHz) B13 (700 MHz) B20 (800 MHz) B28 (700 MHz) Transmission power dBm 20 Weight, approx. g 40 Operating temperature °C –5 to +40 Storage temperature °C +10 to +40 Protection rating IP54 Declaration of Conformity Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the ConnectModule radio communication unit com- plies with Directive 2014/53/EU. The full text of the EU De- claration of Conformity is available to view at the following website: https://www.bosch-ebike.com/conformity

Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the ConnectModule radio communication unit com- plies with the Radio Equipment Regulations 2017 (SI 2917/1206). The full text of the UK Declaration of Conform- ity can be accessed at the following Internet address: https://www.bosch-ebike.com/conformity

Operation For the ConnectModule to function, a functioning GPS and mobile connection are prerequisites. The ConnectModule has motion sensors, a global navigation satellite system and mobile communications. This means the ConnectModule can identify suspicious movements of the eBike, determine the local position of the eBike and gener- ate a local alarm. Positions and movement data are displayed to the owner of the eBike in the eBike Flow app. The ConnectModule thereby also facilitates other services, such as <eBike Alarm>, which is provided for the end cus- tomer in the eBike Flow app. Additional information regard- ing the individual services of the eBike Flow app are provided in the app. Costs may be incurred for use of these services. Details are displayed in the eBike Flow app. Starting Operation As soon as a ConnectModule is installed in an eBike, it can be activated once via the eBike Flow app. Services such as <eBike Alarm> can be activated and used via the eBike Flow app. Depending on the smartphone's operating sys- tem, theeBike Flow app can be downloaded free of charge from the Apple App Store and the Google Play store. Use your smartphone to scan the code in order to download theeBike Flow app. The ConnectModule services can be deactivated at any time via the eBike Flow app. The user can reactivate all services as long as the user has a valid activation. Deactivation of the ConnectModule itself is not provided. Switching On and Off The ConnectModule does not have to be switched on or off separately. As long as the ConnectModule is supplied with voltage and the relevant services are activated, it sends data to the bi- cycle owner. Bosch eBike Systems 0 275 008 3CM | (02.03.2022) 163English – 2 The ConnectModule has a internal battery in order to be able to provide the services independently of the eBike battery. The internal battery's state of charge can be viewed via the eBike Flow app. If the internal battery's state of charge is critical, an eBike battery should be inserted and the Bosch eBike charger should be connected. Maintenance and servicing Maintenance and Cleaning The ConnectModule is maintenance-free. In the event of damage or failure, contact an authorised specialist dealer directly. If services are not functioning despite being activated, con- tact your bike dealer directly, from whom you purchased the ConnectModule. If you are handing in your eBike to a bicycle dealer for main- tenance, it is recommended that you temporarily deactivate the services, <eBike Lock> and <eBike Alarm>. This pre- vents false alarms. Transport As soon as you transport your eBike (e.g. in a vehicle trailer, train, aeroplane, etc.), we recommend deactivating all indi- vidual services or activating the <Transport mode> func- tion. This also deactivates any ConnectModule communica- tion. This will allow you to prevent false alarms. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

(2) (2) (3) (4) (5) 0 275 007 3D2 | (16.03.2022) Bosch eBike Systems 174English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to change – and especially increase – the power of your drive or the maximum speed that it supports. Doing this may put yourself and others at risk, and you may also breach statutory regulations. u Do not make any modifications to your eBike system or fit any other products that might increase the per- formance of your eBike system. Doing so will generally reduce the service life of the system and risks damaging the drive unit and the bike. You also run the risk of losing the guarantee and warranty claims on the bicycle you have purchased. By handling the system improperly you are also endangering your safety and that of other road users, thus running the risk of high personal liability costs and possibly even criminal prosecution in the event of ac- cidents that can be attributed to manipulation of the bi- cycle. u Do not open the drive unit yourself. The drive unit must only be repaired by qualified personnel using only original spare parts. This will ensure that the safety of the drive unit is maintained. Unauthorised opening of the drive unit will render warranty claims null and void. u All components fitted to the drive unit and all other components of the eBike drive (e.g. chainring, chain- ring receptacle, pedals) must only be replaced with identical components or components that have been specifically approved by the manufacturer for your eBike. This will protect the drive unit from overloading and becoming damaged. u Remove the battery from the eBike before beginning work (e.g. inspection, repair, assembly, maintenance, work on the chain, etc.) on the eBike, transporting it with a car or aeroplane, or storing it. Unintentional ac- tivation of the eBike system poses a risk of injury. On sections of the drive, temperatures >60°C may occur in extreme conditions, e.g. when carrying consistently high loads at low speed when riding up hills or transport- ing loads. u After a ride, do not allow your unprotected hands or legs to come into contact with the housing of the drive unit. Under extreme conditions, such as continuously high torques at low travel speeds, or when riding up hills or carrying loads, the housing may reach a very high tem- perature. The temperature that the drive unit housing may reach is influenced by the following factors: – Ambient temperature – Ride profile (route/gradient) – Ride duration – Assistance modes – User behaviour (personal effort) – Total weight (rider, eBike, luggage) – Motor cover on the drive unit – Heat dissipation properties of the bicycle frame – Type of drive unit and type of gear-shifting u Use only original Bosch batteries that the manufac- turer has approved for your eBike. Using other batter- ies can lead to injuries and pose a fire hazard. Bosch ac- cepts no liability or warranty claims if other batteries are used. Keep the magnet away from implants and other medical devices, e.g. pacemakers or insulin pumps. The magnetgenerates a field that can impair the function of implants and medical devices. u Keep the magnet away from magnetic data carriers and magnetically sensitive devices. The effect of the magnets may lead to irreversible data losses. u Observe all national regulations which set out the ap- proved use of eBikes. Privacy notice When you connect the eBike to theBosch Dia- gnosticTool3, data about Bosch drive unit (e.g. energy con- sumption, temperature, etc.) is transferred to Bosch eBike Systems (Robert Bosch GmbH) for the purposes of product improvement. You can find more information about this on the Bosch eBike website at www.bosch-ebike.com

Bosch eBike Systems 0 275 007 3D2 | (16.03.2022) 175English – 2 Product description and specifications Intended use The drive unit is intended exclusively for driving your eBike and must not be used for any other purpose. In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time. Product features Individual illustrations in these operating instructions may differ slightly from the actual conditions depending on the equipment of your eBike. The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Drive unit (2) Speed sensor

(3) Spoke magnet (4) CenterLock magnet

(5) Rim magnet a) different sensor type and installation position is possible b) different installation position is possible Technical data Drive unit Performance Line Product code BDU3360 Continuous rated power W 250 Torque at drive, max. Nm 75 Rated voltage V= 36 Operating temperature °C –5to+40 Storage temperature °C +10to+40 Protection rating IP54 Weight, approx. kg 3.2 The Bosch eBike system uses FreeRTOS (seehttp://www.freertos.org

V= 12 Maximum power – Front light W 17.4 – Tail light W 0.6 A) Depends on legal regulations, not possible in all country-specific models via the eBike battery B) When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suit- able for the specified voltage. Bulbs must only be replaced with bulbs of the same voltage. Inserting a bulb incorrectly can cause it to blow. Information on the noise emissions of the drive unit Typically, the A-weighted noise emission level of the eBike system is<70dB(A). A key feature of the<eBike Alarm> service is that the drive unit will emit an alarm tone in re- sponse to unauthorised movement of the eBike. This alarm tone can exceed a noise emission level of 70dB(A) and measures 80dB(A) at a 2m distance from the drive unit. The alarm tone is only available once the<eBike Alarm> service has been activated and can be deactivated via the appeBike Flow. Assembly Checking the speed sensor (see figure A) Speedsensor (slim) The speed sensor(2) and its CenterLock magnet(4) or spoke magnet(3) are mounted ex works in such a manner that the magnet, after a turn of the wheel, moves past the speed sensor with a clearance of at least 2mm, yet no more than 15mm. If any structural changes are made, the correct distance between the magnet and the sensor must be complied with (see figureA). Note: Make sure you do not damage the sensor or the sensor holder when fitting or removing the rear wheel. When changing a wheel, make sure that the sensor cable is routed so that it is not under tension and has no kinks. The CenterLock magnet(4) can only be removed and rein- serted up to five times. Rim magnet When installing a rim magnet, no sensor is required to detect a wheel turn. The drive unit itself detects when the magnet is close to it and calculates the speed and any other data re- quired from the frequency of the emergence of the magnet field. Since the drive unit is sensitive to magnetic fields, avoid other magnetic fields in the vicinity of the drive unit (e.g. magnetic clipless pedals, magnetic cadence sensors, etc.) in order to prevent disruption to the drive unit. Operation A control unit is required for the starting operation of the eBike system. Observe the starting operation for the eBike system and drive unit control in the control unit operating in- structions. Notes on cycling with the eBike system When does the eBike drive work? The eBike drive assists your cycling only when you are ped- alling. If you do not pedal, the assistance will not work. The motor output always depends on the pedalling force you ap- ply. 0 275 007 3D2 | (16.03.2022) Bosch eBike Systems 176English – 3 If you apply less force, you will receive less assistance than if you apply a lot of force. This applies irrespective of the as- sistance level. The eBike drive automatically switches off at speeds over 25km/h. When the speed falls below 25km/h, the drive automatically becomes available again. An exception applies to the push assistance function, in which the eBike can be pushed at low speed without ped- alling. The pedals may rotate when the push assistance is in use. You can also use the eBike as a normal bicycle without as- sistance at any time, either by switching off the eBike system or by setting the assistance level to OFF. The same applies when the battery is drained. Interaction between the eBike system and gear-shifting The gear-shifting should be used with an eBike drive in the same way as with a normal bicycle (observe the operating in- structions of your eBike on this point). Irrespective of the type of gear-shifting, it is advisable to briefly stop pedalling when changing gear. This will facilitate the gear change and reduce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force. Gaining initial experience We recommend that you gain initial experience with the eBike away from busy roads. Test the various assistance levels, beginning with the lowest level. As soon as you feel confident, you can ride your eBike in traffic like any other bicycle. Test the range of your eBike in different conditions before planning longer and more demanding trips. Influences on range The range is affected by a number of factors, such as: – Assistance level – Speed – Gear shifting behaviour – Tyre type and tyre pressure – Age and condition of the battery – Route profile (gradients) and conditions (road surface) – Headwind and ambient temperature – Weight of eBike, rider and luggage For this reason, it is not possible to predict the range accur- ately before and during a trip. However, as a general rule: – With the same assistance level on the eBike drive: The less energy you need to exert in order to reach a certain speed (e.g. by changing gears optimally), the less energy the eBike drive will consume and the higher the range per battery charge will be. – The higher the selected assistance level under otherwise constant conditions, the smaller the range will be. Taking care of your eBike Please observe the operating and storage temperatures of the eBike components. Protect the drive unit, on-board com- puter and battery against extreme temperatures (e.g. from intense sunlight without adequate ventilation). Extreme tem- peratures can cause the components (especially the battery) to become damaged. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). Maintenance and servicing Maintenance and cleaning When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be re- placed with bulbs of the same voltage. Do not immerse any components, including the drive unit, in water or clean them with pressurised water. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). Please have your eBike serviced and repaired by an author- ised bicycle dealer. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

Performance Line 192Drive Unit

(2) Bosch eBike Systems 0 275 007 3D1 | (14.03.2022) 1954 | 0 275 007 3D1 | (14.03.2022) Bosch eBike Systems 196English – 1 Safety instructions Read all the safety information and in- structions. Failure to observe the safety in- formation and follow instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Do not attempt to change – and especially increase – the power of your drive or the maximum speed that it supports. Doing this may put yourself and others at risk, and you may also breach statutory regulations. u Do not make any modifications to your eBike system or fit any other products that might increase the per- formance of your eBike system. Doing so will generally reduce the service life of the system and risks damaging the drive unit and the bike. You also run the risk of losing the guarantee and warranty claims on the bicycle you have purchased. By handling the system improperly you are also endangering your safety and that of other road users, thus running the risk of high personal liability costs and possibly even criminal prosecution in the event of ac- cidents that can be attributed to manipulation of the bi- cycle. u Do not open the drive unit yourself. The drive unit must only be repaired by qualified personnel using only original spare parts. This will ensure that the safety of the drive unit is maintained. Unauthorised opening of the drive unit will render warranty claims null and void. u All components fitted to the drive unit and all other components of the eBike drive (e.g. chainring, chain- ring receptacle, pedals) must only be replaced with identical components or components that have been specifically approved by the manufacturer for your eBike. This will protect the drive unit from overloading and becoming damaged. u Remove the battery from the eBike before beginning work (e.g. inspection, repair, assembly, maintenance, work on the chain, etc.) on the eBike, transporting it with a car or aeroplane, or storing it. Unintentional ac- tivation of the eBike system poses a risk of injury. On sections of the drive, temperatures >60°C may occur in extreme conditions, e.g. when carrying consistently high loads at low speed when riding up hills or transport- ing loads. u After a ride, do not allow your unprotected hands or legs to come into contact with the housing of the drive unit. Under extreme conditions, such as continuously high torques at low travel speeds, or when riding up hills or carrying loads, the housing may reach a very high tem- perature. The temperature that the drive unit housing may reach is influenced by the following factors: – Ambient temperature – Ride profile (route/gradient) – Ride duration – Assistance modes – User behaviour (personal effort) – Total weight (rider, eBike, luggage) – Motor cover on the drive unit – Heat dissipation properties of the bicycle frame – Type of drive unit and type of gear-shifting u Use only original Bosch batteries that the manufac- turer has approved for your eBike. Using other batter- ies can lead to injuries and pose a fire hazard. Bosch ac- cepts no liability or warranty claims if other batteries are used. Keep the magnet away from implants and other medical devices, e.g. pacemakers or insulin pumps. The magnetgenerates a field that can impair the function of implants and medical devices. u Keep the magnet away from magnetic data carriers and magnetically sensitive devices. The effect of the magnets may lead to irreversible data losses. u Observe all national regulations which set out the ap- proved use of eBikes. Privacy notice When you connect the eBike to theBosch Dia- gnosticTool3, data about Bosch drive unit (e.g. energy con- sumption, temperature, etc.) is transferred to Bosch eBike Systems (Robert Bosch GmbH) for the purposes of product improvement. You can find more information about this on the Bosch eBike website at www.bosch-ebike.com

Bosch eBike Systems 0 275 007 3D1 | (14.03.2022) 197English – 2 Product description and specifications Intended use The drive unit is intended exclusively for driving your eBike and must not be used for any other purpose. In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time. Product features Individual illustrations in these operating instructions may differ slightly from the actual conditions depending on the equipment of your eBike. The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. (1) Drive unit (2) Speed sensor

(3) Spoke magnet (4) CenterLock magnet

(5) Rim magnet a) different sensor type and installation position is possible b) different installation position is possible Technical data Drive unit Drive Unit Performance Line CX/Cargo/ CX Race Edition/ Speed Product code BDU3740 BDU3741 BDU3760 BDU3761 BDU3780 BDU3781 Continuous rated power W 250 Torque at drive, max. Nm 85 Rated voltage V= 36 Operating temperature °C −5to +40 Storage temperature °C +10 to +40 Protection rating IP54 Weight, approx. kg 3 The Bosch eBike system uses FreeRTOS (seehttp://www.freertos.org

V= 12 Maximum power – Front light W 17.4 Bicycle lights

– Tail light W 0.6 A) Depends on legal regulations, not possible in all country-specific models via the eBike battery B) When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suit- able for the specified voltage. Bulbs must only be replaced with bulbs of the same voltage. Inserting a bulb incorrectly can cause it to blow. Information on the noise emissions of the drive unit Typically, the A-weighted noise emission level of the eBike system is<70dB(A). A key feature of the<eBike Alarm> service is that the drive unit will emit an alarm tone in re- sponse to unauthorised movement of the eBike. This alarm tone can exceed a noise emission level of 70dB(A) and measures 80dB(A) at a 2m distance from the drive unit. The alarm tone is only available once the<eBike Alarm> service has been activated and can be deactivated via the appeBike Flow. Assembly Checking the speed sensor (see figure A) Speedsensor (slim) The speed sensor(2) and its CenterLock magnet(4) or spoke magnet(3) are mounted ex works in such a manner that the magnet, after a turn of the wheel, moves past the speed sensor with a clearance of at least 2mm, yet no more than 15mm. If any structural changes are made, the correct distance between the magnet and the sensor must be complied with (see figureA). Note: Make sure you do not damage the sensor or the sensor holder when fitting or removing the rear wheel. When changing a wheel, make sure that the sensor cable is routed so that it is not under tension and has no kinks. The CenterLock magnet(4) can only be removed and rein- serted up to five times. Rim magnet When installing a rim magnet, no sensor is required to detect a wheel turn. The drive unit itself detects when the magnet is close to it and calculates the speed and any other data re- quired from the frequency of the emergence of the magnet field. Since the drive unit is sensitive to magnetic fields, avoid other magnetic fields in the vicinity of the drive unit (e.g. magnetic clipless pedals, magnetic cadence sensors, etc.) in order to prevent disruption to the drive unit. Operation A control unit is required for the starting operation of the eBike system. Observe the starting operation for the eBike 0 275 007 3D1 | (14.03.2022) Bosch eBike Systems 198English – 3 system and drive unit control in the control unit operating in- structions. Notes on cycling with the eBike system When does the eBike drive work? The eBike drive assists your cycling only when you are ped- alling. If you do not pedal, the assistance will not work. The motor output always depends on the pedalling force you ap- ply. If you apply less force, you will receive less assistance than if you apply a lot of force. This applies irrespective of the as- sistance level. The eBike drive automatically switches off at speeds over 25/45km/h. When the speed falls below 25/45km/h, the drive automatically becomes available again. An exception applies to the push assistance function, in which the eBike can be pushed at low speed without ped- alling. The pedals may rotate when the push assistance is in use. You can also use the eBike as a normal bicycle without as- sistance at any time, either by switching off the eBike system or by setting the assistance level to OFF. The same applies when the battery is drained. Interaction between the eBike system and gear-shifting The gear-shifting should be used with an eBike drive in the same way as with a normal bicycle (observe the operating in- structions of your eBike on this point). Irrespective of the type of gear-shifting, it is advisable to briefly stop pedalling when changing gear. This will facilitate the gear change and reduce wear on the powertrain. By selecting the correct gear, you can increase your speed and range while applying the same amount of force. Gaining initial experience We recommend that you gain initial experience with the eBike away from busy roads. Test the various assistance levels, beginning with the lowest level. As soon as you feel confident, you can ride your eBike in traffic like any other bicycle. Test the range of your eBike in different conditions before planning longer and more demanding trips. Influences on range The range is affected by a number of factors, such as: – Assistance level – Speed – Gear shifting behaviour – Tyre type and tyre pressure – Age and condition of the battery – Route profile (gradients) and conditions (road surface) – Headwind and ambient temperature – Weight of eBike, rider and luggage For this reason, it is not possible to predict the range accur- ately before and during a trip. However, as a general rule: – With the same assistance level on the eBike drive: The less energy you need to exert in order to reach a certain speed (e.g. by changing gears optimally), the less energy the eBike drive will consume and the higher the range per battery charge will be. – The higher the selected assistance level under otherwise constant conditions, the smaller the range will be. Taking care of your eBike Please observe the operating and storage temperatures of the eBike components. Protect the drive unit, on-board com- puter and battery against extreme temperatures (e.g. from intense sunlight without adequate ventilation). Extreme tem- peratures can cause the components (especially the battery) to become damaged. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). Maintenance and servicing Maintenance and cleaning When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be re- placed with bulbs of the same voltage. Do not immerse any components, including the drive unit, in water or clean them with pressurised water. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software). Please have your eBike serviced and repaired by an author- ised bicycle dealer. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

(16) (15) (14) (2) (1) Bosch eBike Systems 0 275 007 3PX | (25.05.2022) 2218 | 0 275 007 3PX | (25.05.2022) Bosch eBike Systems 222English – 1 Safety instructions Read all the safety and general instructions. Failure to observe the safety and general in- structions may result in electric shock, fire and/or serious injury. The contents of lithium-ion battery cells are flammable under certain conditions. You must therefore ensure that you have read and understood the rules of conduct set out in these operating instructions. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Remove the battery from the eBike before beginning work (e.g. inspection, repair, assembly, maintenance, work on the chain, etc.) on the eBike, transporting it with a car or aeroplane, or storing it. Unintentional ac- tivation of the eBike system poses a risk of injury. u Do not open the battery. There is a risk of short-circuit- ing. Opening the battery voids any and all warranty claims. u Protect the battery against heat (e.g. prolonged sun exposure), fire and from being submerged in water. Do not store or operate the battery near hot or flam- mable objects. There is a risk of explosion. u When the battery is not in use, keep it away from pa- per clips, coins, keys, nails, screws or other small metal objects that could make a connection from one terminal to another. A short circuit between the battery terminals may cause burns or a fire. Short circuit damage which occurs in this instance voids any and all warranty claims against Bosch. u Avoid mechanical loads and exposure to high temper- atures. These can damage the battery cells and cause the flammable contents to leak out. u Do not place the charger or the battery near flam- mable materials. Ensure the battery is completely dry and placed on a fireproof surface before charging. There is a risk of fire due to the heat generated during charging. u The eBike battery must not be left unattended while charging. u If used incorrectly, liquid may leak from the battery. Contact with this liquid should be avoided. If contact occurs, rinse off with water. If the liquid comes into contact with your eyes, seek additional medical atten- tion. Liquid leaking from the battery may cause irritation or scalding. u Batteries must not be subjected to mechanical shock. There is a risk of the battery being damaged. u The battery may give off fumes if it becomes damaged or is used incorrectly. Ensure the area is well ventil- ated and seek medical attention should you experi- ence any adverse effects. The fumes may irritate the respiratory system. u Only charge the battery using original Bosch chargers. When using chargers that are not made by Bosch, the risk of fire cannot be excluded. u Use the battery only in conjunction with eBikes that have original Bosch eBike drive systems. This is the only way in which you can protect the battery against dan- gerous overload. u Use only original Bosch batteries that the manufac- turer has approved for your eBike. Using other batter- ies can lead to injuries and pose a fire hazard. Bosch ac- cepts no liability or warranty claims if other batteries are used. u Keep the battery away from children. The safety of both our customers and our products is import- ant to us. Our eBike batteries are lithium-ion batteries which have been developed and manufactured in accordance with the latest technology. We comply with or exceed the require- ments of all relevant safety standards. When charged, these lithium-ion batteries contain a high level of energy. If a fault occurs (which may not be detectable from the outside), in very rare cases and under unfavourable conditions, lithium- ion batteries can catch fire. Privacy notice When you connect the eBike to theBosch Dia- gnosticTool3, data about the eBike batteries (e.g. temper- ature, cell voltage, etc.) is transferred to Bosch eBike Sys- tems (Robert Bosch GmbH) for the purposes of product im- provement. You can find more information about this on the Bosch eBike website at www.bosch-ebike.com

Product description and specifications Intended Use The Bosch eBike rechargeable batteries are intended exclus- ively for the power supply of your Bosch eBike drive unit and must not be used for any other purpose. Product features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. All representations of bicycle parts, apart from the batteries and their holders, are schematic and may differ from those on your own eBike. In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time. (1) Key for the battery lock (2) Battery lock (3) PowerTube battery safety hook Bosch eBike Systems 0 275 007 3PX | (25.05.2022) 223English – 2 (4) PowerTube battery (pivot) (5) Socket for charging connector (6) Operation/battery charge indicator (7) On/off button (8) PowerTube battery safety restraint (9) Locking mechanism (10) Pull strap (11) Axial rail (12) PowerTube battery (axial) (13) Upper axial PowerTube holder (14) Upper holder for PowerPack battery (15) PowerPack battery (16) Lower holder for PowerPack battery (socket without charging option) (17) Lower holder for PowerPack battery (socket with charging option) (18) Charger (19) Charging socket cover Technical data Li-ion battery PowerTube500 PowerTube625 PowerTube750 Product code Horizontal BBP3750 BBP3760 BBP3770 Product code Vertical BBP3751 BBP3761 BBP3771 Rated voltage V= 36 36 36 Nominal capacity Ah 13.4 16.7 20.1 Energy Wh 500 625 750 Operating temperature °C –5to+40 –5to+40 –5to+40 Storage temperature °C +10to+40 +10to+40 +10to+40 Permitted charging temperature range °C 0to+40 0to+40 0to+40 Weight, approx. kg 3.0 3.6 4.3 Protection rating IP54 IP54 IP54 Li-ion battery PowerPack 545 PowerPack 725 Product code BBP3551 BBP3570 Rated voltage V= 36 36 Nominal capacity Ah 14.4 19.2 Energy Wh 545 725 Operating temperature °C –5to+40 –5to+40 Storage temperature °C +10to+40 +10to+40 Permitted charging temperature range °C 0to+40 0to+40 Weight, approx. kg 3.0 4.0 Protection rating IP54 IP54 Fitting u Ensure the battery is placed on clean surfaces only. Avoid getting dirt, e.g. sand or soil, in the charging socket and contacts in particular. Testing the battery before using it for the first time Test the battery before charging it for the first time or using it in your eBike. To do this, press the on/off button (7) to switch the battery on. If none of the LEDs on the battery charge indicator (6) light up, the battery may be damaged. If at least one (but not all) of the LEDs on the battery charge indicator (6) lights up, the battery will need to be fully charged before using it for the first time. u Do not charge or use batteries if they are damaged. Contact an authorised bicycle dealer. Charging the battery u A Bosch eBike battery must only be charged using an original Bosch eBike charger. Note: The battery is supplied partially charged. To ensure full battery capacity, fully charge the battery in the charger before using it for the first time. 0 275 007 3PX | (25.05.2022) Bosch eBike Systems 224English – 3 To charge the battery, read and follow the instructions in the operating manual for the charger. The battery can be charged at any state of charge. Interrupt- ing the charging process does not damage the battery. The battery has a temperature monitoring function which only allows it to be charged within a temperature range of 0°C to 40°C. If the temperature of the bat- tery is outside this charging range, three of the LEDs on the battery charge indicator (6) will flash. Disconnect the battery from the charger and let it acclimatise. Do not reconnect the battery to the charger until it has reached the correct charging temperature. Battery charge indicator The five LEDs on the battery charge indicator(6) indicate the battery's state of charge when the battery is switched on. Each LED represents approximately 20% of the charging ca- pacity. When the battery is fully charged, all five LEDs will be lit. The battery's state of charge when switched on is also shown on the display of the on-board computer. Read and follow the instructions in the operating manuals for the drive unit and on-board computer. If the battery capacity is less than 10%, the last remaining LED will flash. If the battery capacity is less than 5%, all the LEDs on the battery charge indicator (6) on the battery will go out. The display function of the on-board computer, however, will carry on working. Once charging is complete, disconnect the battery from the charger and the charger from the mains. Inserting and removing the battery u Always switch off the battery and the eBike system when inserting the battery into the holder or remov- ing it from the holder. Removing the PowerTube battery (pivot) (seefigureA)

To remove the PowerTube battery(4), open the lock(2) using the key(1). The battery will be unlocked and fall into the safety restraint(8). ❷ Press on the safety restraint from above. The battery will be unlocked completely and fall into your hand. Pull the battery out of the frame. Note: As a result of varying designs, the battery may need to be inserted and removed using a different method. Read the operating instructions of the eBike manufacturer. Inserting the PowerTube battery (pivot) (seefigureB) In order for the battery to be inserted, the key (1) must be inserted into the lock (2) and the lock must be open.

To insert the PowerTube battery (4), place it so that its contacts are in the lower holder of the frame. ❷ Push the battery upwards until it is held by the safety restraint (8). ❸ Hold the lock open with the key and press the battery upwards until you hear it click into place. Check that the battery is secure in all directions.

Always secure the battery by closing the lock (2) – otherwise the lock may open and the battery may fall out of the holder. Always remove the key (1) from the lock (2) after locking it. This prevents both the key from falling out and the battery from being removed by unauthorised third parties when the eBike is not in use. Removing the PowerTube battery (axial) (seefigureC)

Use the pull strap(10) to pull the battery(12) out of the frame and keep hold of it so that it does not fall out of the frame. Note: As a result of varying designs, the battery may need to be inserted and removed using a different method. Read the operating instructions of the eBike manufacturer. Inserting the PowerTube battery (axial) (seefigureD) In order for the battery to be inserted, the locking mechan- ism(9) must be folded to the side. At this point, the key(1) must not be inserted in the battery lock(2). ❶ To insert the PowerTube battery, insert it into the frame with the socket for the charging connector(5) facing upwards until the battery clicks into place. En- sure that the battery is aligned correctly.

Close the locking mechanism(9), insert the key(1) into the battery lock(2) and secure the battery. Make sure that the safety hook(3) is hooked in at the open- ing of the axial rail(11). ❸ Check that the battery is secure in all directions. Always remove the key (1) from the lock (2) after locking it. This prevents both the key from falling out and the battery from being removed by unauthorised third parties when the eBike is not in use. Inserting and Removing the PowerPack battery (seefigureE) In order to insert the battery, the key(1) must not be inser- ted in the lock(2). To insert the PowerPack battery(15), place it so that its contacts are in the lower holder(16) on the eBike. Tilt it into the upper holder(14) as far as possible until you hear it click into place. Check that the battery is secure in all directions. Do not ride with the key(1) inserted. Make sure that the key is no longer inserted when you park the eBike. To remove the PowerPack battery(15), switch it off and open the lock(2) using the key(1). Bosch eBike Systems 0 275 007 3PX | (25.05.2022) 225English – 4 Tilt the battery out of the upper holder(14) and pull it out of the lower holder(16). Operation Start-up u Use only original Bosch batteries that the manufac- turer has approved for your eBike. Using other batter- ies can lead to injuries and pose a fire hazard. Bosch ac- cepts no liability or warranty claims if other batteries are used. Switching on/off Switching on the battery is one way to switch on the eBike system. Read and follow the instructions in the operating manuals for the drive unit and on-board computer. Before switching on the battery, i.e. the eBike system, make sure that the lock (2) is closed. To switch on the battery, press the on/off button (7). Do not use any sharp or pointed objects to press the button. The LEDs on the indicator (6) will light up, indicating the bat- tery's state of charge at the same time. Note: If the battery capacity is less than 5%, none of the LEDs on the battery charge indicator(6) will light up. Whether the eBike system is switched on is only visible on the on-board computer/control unit. To switch off the battery, press the on/off button (7) again. The LEDs on the indicator (6) will go out. This will also switch the eBike system off. If no power is drawn from the eBike drive for about 10minutes (e.g. because the eBike is not moving) and no button is pressed on the on-board computer or the control unit of the eBike, the eBike system will switch off automatic- ally. The battery is protected against deep discharge, overload- ing, overheating and short-circuiting by the "Battery Manage- ment System (BMS)". In the event of danger, a protective circuit switches the battery off automatically. If a fault is detected in the battery, two of the LEDs on the battery charge indicator (6) will flash. Contact an au- thorised bicycle dealer if this happens. Recommendations for optimal handling of the battery The service life of the battery can be extended if it is looked after well and especially if it is stored at the correct temper- ature. As it ages, however, the capacity of the battery will diminish, even with good care. A significantly reduced operating time after charging indic- ates that the battery has deteriorated. The battery should be replaced. Recharging the battery before and during storage When you are not going to use the battery for an extended period (longer than three months), store it at a state of charge of around 30% to 60% (when two to three of the LEDs on the battery charge indicator (6) are lit). Check the state of charge after six months. If only one of the LEDs on the battery charge indicator (6) is lit, charge the battery back up to around 30% to 60%. Note: If the battery is stored with no charge for an extended period of time, it may become damaged despite the low self- discharge and the battery capacity could be significantly re- duced. Leaving the battery permanently connected to the charger is not recommended. Storage conditions If possible, store the battery in a dry, well-ventilated place. Protect it against moisture and water. When the weather conditions are bad, it is advisable to remove the battery from the eBike and store it in a closed room until you use it next, for example. Store the eBike batteries in the following locations: – In a room with a smoke alarm – Away from combustible or easily flammable objects – Away from heat sources To ensure an optimum service life, store the eBike batteries at temperatures between10°C and20°C. Never store them at temperatures below–10°C or above60°C. Make sure that the maximum storage temperature is not ex- ceeded. Do not leave the battery in your car in the summer, for example, and store it away from direct sunlight. Leaving the battery on the bicycle for storage is not recom- mended. Action in the event of a fault The Bosch eBike rechargeable battery must not be opened, including for repairs. There is a risk of the Bosch eBike re- chargeable battery catching fire, e.g. as a result of a short circuit. This risk continues to apply on any Bosch eBike re- chargeable battery ever opened, even at a later point in time. In the event of a fault, do not have your Bosch eBike re- chargeable battery repaired; instead, have it replaced with an original Bosch eBike rechargeable battery by your spe- cialist retailer. Maintenance and servicing Maintenance and cleaning u The battery must not be submerged in water or cleaned using a jet of water. Keep the battery clean and avoid contact with skincare products and insect repellant.Clean it carefully with a soft, damp cloth. Clean and lightly grease the connector pins occasionally. 0 275 007 3PX | (25.05.2022) Bosch eBike Systems 226English – 5 Please contact an authorised bicycle dealer if the battery is no longer working. After-sales service and advice on using products If you have any questions about the batteries, contact an au- thorised bicycle dealer. u Note down the key manufacturer and number on the key (1). Contact an authorised bicycle dealer if you lose the key. Give them the name of the key manufacturer and the number on the key. For contact details of authorised bicycle dealers, please visit www.bosch-ebike.com

Transport u If you transport your eBike attached to the outside of your car, e.g. on a bike rack, remove the on-board computer and the eBike battery to avoid damaging them. The batteries are subject to legislation on the transport of dangerous goods. Private users can transport undamaged batteries by road without having to comply with additional requirements. When batteries are transported by commercial users or third parties (e.g. air transport or forwarding agency), special re- quirements on packaging and labelling (e.g. ADR regula- tions) must be met. When preparing items for shipping, a dangerous goods expert can be consulted as required. Do not ship batteries if the housing is damaged or the re- chargeable battery is not fully functional. Use only the ori- ginal Bosch packaging for transport. Apply tape over ex- posed contacts and pack the battery such that it cannot move around inside the packaging. Inform your parcel ser- vice that the package contains dangerous goods. Please also observe any additional national regulations should these ex- ist. If you have any questions about transporting the batteries, contact an authorised bicycle dealer. You can also order suit- able transport packaging from the dealer. Disposal Batteries, accessories and packaging should be recycled in an environmentally friendly manner. Do not dispose of batteries along with household waste. Apply tape over the contact surfaces of the battery terminals before disposing of batteries. Do not touch severely damaged eBike batteries with your bare hands – electrolyte may escape and cause skin irrita- tion. Store the defective battery in a safe location outdoors. Cover the terminals if necessary and inform your dealer. They will help you to dispose of it properly. In accordance with Directive 2012/19/EU and Directive 2006/66/EC respectively, elec- tronic devices that are no longer usable and de- fective/drained batteries must be collected separately and recycled in an environmentally friendly manner. Li-ion: Please observe the information in the section on (see "Transport", pageEnglish – 5). Please return batteries that are no longer usable to an au- thorised bicycle dealer. Subject to change without notice. Bosch eBike Systems 0 275 007 3PX | (25.05.2022) 2270 275 007 3P3 (2022.05) T / 7 WEUwww.bosch-ebike.comRobert Bosch GmbH72757 ReutlingenGermany PowerPack English Dear customers, changes have been made to this operating manual WEU: 0 275 007 3PX (2022.03). Contrary to the informa- tion on the cover and in the Technical Data, the following currently applies: The following product versions for the PowerPack re- chargeable batteries were added: Product name Product code PowerPack545 BBP3551 PowerPack725 BBP3570 The product versions of the PowerPack rechargeable battery already contained in the operating manual are not currently available yet. The schematic diagrams and information on handling are accurate and also apply for the added product versions. Technical Data The following technical data currently applies: Li-ion battery PowerPack

Product code BBP3551 BBP3570 Rated voltage V= 36 36 Nominal capacity Ah 14.4 19.2 Energy Wh 545 725 Operating temperature °C –5to+40 –5to+40 Storage temperature °C +10to+40 +10to+40 Permitted charging temperature range °C 0to+40 0to+40 Weight, approx. kg 3.0 4.0 Protection rating IP54 IP54 Note: You can find more information in the Service area of the official website: http://www.bosch-ebike.com

(7) (6) (5) (11) 0 275 007 3CX | (15.03.2022) Bosch eBike Systems 252English – 1 Safety instructions Read all the safety and general instructions. Fail- ure to observe the safety and general instructions may result in electric shock, fire and/or serious injury. Save all safety warnings and instructions for future ref- erence. The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. u Read and observe the safety warnings and directions contained in all the eBike system operating instruc- tions and in the operating instructions of your eBike. u Carefully cover the charging socket with the flap after charging the eBike. This ensures that no dirt or water gets in. Do not expose the charger to rain or wet conditions. If water enters a charger, there is a risk of electric shock. u Charge only Bosch lithium-ion batteries that are ap- proved for use in eBikes. The battery voltage must match the battery charging voltage of the charger. Otherwise there is a danger of fire and explosion. u Keep the charger clean. Dirt poses a risk of electric shock. u Always check the charger, cable and plug before use. Stop using the charger if you discover any damage. Do not open the charger. Damaged chargers, cables and plugs increase the risk of electric shock. u Do not operate the charger on an easily ignited sur- face (e.g. paper, textiles, etc.) or in a flammable envir- onment. There is a risk of fire due to the charger heating up during operation. u Take care if you touch the charger while it is charging. Wear protective gloves. The charger can get very hot, especially when the ambient temperature is high. u The battery may give off fumes if it becomes damaged or is used incorrectly. Ensure the area is well ventil- ated and seek medical attention should you experi- ence any adverse effects. The fumes may irritate the respiratory system. u The eBike battery must not be left unattended while charging. u Children or persons who, owing to their physical, sensory or mental limitations or to their lack of experi- ence or knowledge, are not capable of safely operat- ing the charger may only use this charger under super- vision or after having been instructed by a responsible person. Otherwise, there is a danger of operating errors and injuries. u A sticker in English is adhered to the bottom of the char- ger (marked(4) in the diagram on the graphics page). This says: Use ONLY with BOSCH lithium-ion rechargeable batteries! Product description and specifications Intended Use In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time. The Bosch eBike chargers are intended exclusively for char- ging Bosch eBike batteries and must not be used for any other purpose. The Bosch eBike charger depicted here is compatible with Bosch eBike batteries from the new system generationthe smart system. Product features The numbering of the components shown refers to the illus- trations on the graphics pages at the beginning of the manual. Individual illustrations in these operating instructions may differ slightly from the actual conditions depending on the equipment of your eBike. (1) Charger (2) Device socket (3) Device connector (4) Charger safety instructions (5) Charging connector (6) Socket for charging connector (7) Charging socket cover Bosch eBike Systems 0 275 007 3CX | (15.03.2022) 253English – 2 (8) Operation/battery charge indicator (9) Battery on/off button (10) PowerTube (11) PowerPack Technical data Charger 4ACharger Product code BPC3400 Rated voltage V~ 220… 240 Frequency Hz 50… 60 Battery charging voltage V= 36 Charging current (max.) A 4 Charging time for PowerTube750, ap- prox.

h 3.5 Operating temperature °C 0to 40 Storage temperature °C 10to 40 Weight, approx. kg 0.7 Protection rating IP40 A) You can find the charging times for additional batteries at: http://www.bosch-ebike.com The specifications apply to a rated voltage [U] of 230 V. These spe- cifications may vary at different voltages and in country-specific mod- els. Operation Start-up Connecting the charger to the mains (see figure A) u Pay attention to the mains voltage. The voltage of the power source must match the voltage specified on the rating plate of the charger. Chargers marked 230 V can also be operated at 220 V. Plug the device connector (3) of the power cable into the device socket (2) on the charger. Connect the power cable (country-specific) to the mains. Charging the removed battery (see figure B) Switch the battery off and remove it from its holder on the eBike. When doing so, read and observe the operating in- structions of the battery. u Ensure the battery is placed on clean surfaces only. Avoid getting dirt, e.g. sand or soil, in the charging socket and contacts in particular. Plug the charging connector (5) of the charger into the socket (6) on the battery. Charging the battery on the bike (see figures C andD) Switch the battery off. Clean the cover of the charging socket (7). Avoid getting dirt, e.g. sand or soil, in the char- ging socket and contacts in particular. Lift the cover of the charging socket (7) and plug the charging connector (5) into the charging socket (6). u There is a risk of fire due to the charger heating up during charging. Ensure the battery on the bike is completely dry and placed on a fireproof surface be- fore charging. If this is not possible, remove the battery from the holder and charge it in a more suitable location. When doing so, read and observe the operating instruc- tions of the battery. Charging process The charging process begins as soon as the charger is con- nected to the battery or charging socket on the bike and to the mains. Note: The charging process is only possible when the tem- perature of the eBike battery is within the permitted char- ging temperature range. Note: The drive unit is deactivated during the charging pro- cess. The battery can be charged with and without the on-board computer. When charging without the on-board computer, the charging procedure can be observed on the battery charge indicator. When the on-board computer is connected, a charging noti- fication appears on the display. The state of charge is displayed by the battery charge indic- ator(8) on the battery and by the bars on the on-board com- puter. The LEDs on the battery charge indicator(8) flash during the charging process. Each solid illuminated LED represents ap- proximately 20% of the charging capacity. The flashing LED indicates the next 20% currently charging. Once the eBike battery is fully charged, the LEDs go out im- mediately and the on-board computer is switched off. The charging process is terminated. The state of charge can be displayed for5 seconds by pressing the on/off button(9) on the eBike battery. Disconnect the charger from the mains and the battery from the charger. When the battery is disconnected from the charger, the bat- tery is automatically switched off. Note: If you have charged the battery on the bike, carefully close the charging socket (6) with the cover (7) after char- ging, so that no dirt or water can get in. If the charger is not disconnected from the battery after charging, after a few hours the charger will switch itself back on, check the state of charge of the battery and begin the charging procedure again if necessary. 0 275 007 3CX | (15.03.2022) Bosch eBike Systems 254English – 3 Errors – causes and corrective measures Cause Corrective measures Battery defective Two LEDs flash on the battery. Contact an authorised bike dealership. Battery too warm or too cold Three LEDs flash on the battery. Disconnect the battery from the charger until the charging temperature range has been reached. Do not reconnect the battery to the charger until it has reached the correct charging temperature. The charger is not charging. No LEDs flashing (one or more LEDs will remain perman- ently lit depending on the state of charge of the eBike bat- tery). Contact an authorised bike dealership. Charging not possible (no indicator on battery) Connector not attached properly Check all connections. Battery contacts dirty Carefully clean the battery contacts. Plug socket, cable or charger defective Check the mains voltage, have the charger checked over by a bike dealership. Battery defective Contact an authorised bike dealership. Maintenance and servicing Maintenance and cleaning If the charger fails, please contact an authorised bike dealer- ship. After-sales service and advice on using products If you have any questions about the eBike system and its components, contact an authorised bicycle dealer. For contact details of authorised bike dealerships, please visit www.bosch-ebike.com

• For Service and Warranty, please contact your local dealer.