Edge 2000 - Heating DUUX - Free user manual and instructions

USER MANUAL Edge 2000 DUUX

Edge Heater user manual | gebruikshandleiding | bedienungsanleitung manual de usuario | manuel utilisateurThank you for choosing Duux. At Duux we believe in the importance of a comfortable and healthy living environment. Enhancing your wellbeing by designing appealing, functional and eective products is the passion that drives us every day. With our range of innovative air treatment products we aim to provide you the best possible indoor air quality. Edge guarantees powerful heating performance during cold winter months. The heating element eliminates cold air eectively, leaving any room at the desired temperature. Not only can Edge be controlled via the remote control, but also via the Duux app due to smart technology. Control the comfort of your home with ease using Edge as your heater.3

4.1. Safety symbols on the product 8 4.2. Safety instructions 5.1. Package content 5.2. Installation of the product 5.3. Setting the time and day of the week

6. Wi-Fi and Duux app operation 18

6.1. Installing the Duux app

manual Make sure you have fully read and understood the instructions in this document before installing or using the product. Keep this document for future reference. 1.1. Language This manual is originally written in English. All other languages are translations of the original English manual. 1.2. Used symbols in this manual

WARNING! This symbol indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION! This symbol indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the product. NOTICE This symbol indicates useful additional information.

overview 2.1. Intended use This product is intended for indoor use only. It is not intended as a main heating source. The product is intended for use in household environments for typical housekeeping functions that may also be used by non-expert users for typical housekeeping functions, such as: shops, oces other similar working environments, farm houses, by clients in hotels, motels and other residential type environments and/or in bed and breakfast type environments. Do not use the product in commercial, industrial or outdoor environments. Any adjustments to the product may aect the safety, warranty and correct operation.5

The Edge heater is a heater that allows the user to control the surrounding room temperature. This product has dierent functions and temperature ranges which provide the user with multiple possibilities suited for their needs. The control panel allows the user to adjust any function at any time. The product can be placed on the oor, but can also be mounted to the wall to t any interior. 3.1. Main parts

Set of oor stands (2×)

Vertical mounting bracket

Horizontal mounting bracket

4.2 × 30 mm screw – Philips

3.8 × 8mm screw – Philips

Days of the week icons

3.3. Remote control This heater is equipped with a remote control, which can be used in the same way as the control panel on the side of the product. Please use the remote control within 6 meters distance of the product. When controlling the product via the remote control, ensure the remote control is pointed at the control panel.

4.1. Safety symbols on the product Safety symbols provide information on the safe use of the product. The following symbols can be found on the product: Symbol Meaning Electronic equipment needs to bear the CE mark in order to be marketed in the EU. CE marking shows that a product is assessed before being placed on the market and that it meets EU safety, health and environmental protection requirements. The European directive 2012 / 19 / CE on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise recycling and reuse of the materials they contain and to mitigate any consequences to the environment and public health. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance. Fire hazard. Never cover the product. Covering the product may lead to overheating of the product.9

Symbol Meaning Indication for a hot surface. Contact may cause burns. Do not touch. Product in which protection against electric shock does not rely on basic insulation only, but which includes an additional safety precaution in such a way that means are provided for the connection of conductive parts (which are not live parts) to the protective (earthing) conductor in the xed wiring in such a way that these parts cannot become live in the event of a failure of the basic insulation. 4.2. Safety instructions

• Risk of electric shock. Unintended use may lead to serious injury or even death. Only use the product as described in this document.

• Risk of internal injury. Always keep button cell batteries, both full and empty, out of reach of children to avoid the chance of swallowing. Dispose of used batteries immediately and safely. Button cell batteries can cause serious internal chemical burns in as little as two hours when swallowed. Keep in mind that the rst symptoms may look like child diseases like coughing or drooling. Seek immediate medical attention when you suspect that batteries have been swallowed.

• Fire hazard. Never use the product on soft surfaces. Soft surfaces may block openings. Always use the product on a at and dry surface.

• Fire hazard. Never cover the product. Objects may block openings. Keep the space around the product free from objects.10

• Risk of burn. Never touch hot surfaces. The product may become hot while in use. Always let the product cool down before handling the product.

• Risk of falling. Never let the power cord hang over the edge of a table or counter. Someone could trip over the cord or accidentally pull the cord. Always place the power cord on a stable and at surface.

• Inhalation hazard. Never use paint, cleaning sprays or anti-insect sprays near the product. Always use the product in a clean-air environment.

• Risk of short-circuiting. Never use the product if it has been dropped, has come into contact with water, is defective or if the cord or plug is damaged. Return your device to the nearest authorised service point for examination, repair or adjustment. NOTICE

• Risk of damaging the product. Never use the product in commercial, industrial or outdoor environments. Always use the product for indoor use only.

• Fire hazard. Never use the product near ammable materials or surfaces. The product may become hot while in use. Keep the product at a minimum distance of 1 meter away from ammable materials or surfaces.

• Fire hazard. Never place the product upside down. The openings of the product may become blocked. Always place the product upright.

• Explosion hazard. Never use the product near ammable or explosive substances or fuels. Flammable or explosive substances or fuels may cause an explosion. Only use the product in a clean and well ventilated area.

• Risk of short-circuiting. Never use an extension cord. Only use the11

product on a direct power source.

• Risk of short-circuiting. Never use sockets that do not match the product’s power voltage. Before using the product, check the voltage on the unit's rating plate. Only connect the product to sockets that match the product's voltage. If you are not sure whether your connections meet the requirements, consult an electrician or your electricity supplier.

• Risk of short-circuiting. Never connect any other device with high power consumption to the same group. Limit the use of high power consumption products connected to the same group.

• Risk of short-circuiting. Never locate the product immediately below a power outlet. The product may become hot while in use. Always keep the area above the product free from objects and power outlets.

• Risk of short-circuiting. Never use the product in a humid environment. Always use the product in a clean and dry environment. NOTICE

• Risk of damaging the product. Never use the product near heat sources. Keep the product away from heat sources.

• Risk of damaging the product. Never use the product in direct sunlight. Direct sunlight may damage the housing of the product.

• Risk of damaging the product. Never pull the power cord to disconnect it from the socket. Always grasp the plug and pull.

• Risk of damaging the product. Remove all the packaging material before assembling or using the product. Leaving packaging material on the product may cause melting of the packaging material and sticking to the product.

• Risk of damaging the product. Never mount the product on the wall with the oor stands placed on the product.12

4.2.3. Children and disabled

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.

• Tip over hazard. Never let children play with the product. Give children simple instructions on how to use the product beforehand and always supervise them.

• Risk of suocation. Never let children play with the packaging material. Keep the packaging material out of the reach of children.

• Risk of electric shock. Never let children perform maintenance without supervision. Give children simple instructions on how to use the product beforehand and always supervise them.

• Risk of burn. Never let children alone unattended with the product in use. Always supervise children when the product is in use.

• Risk of electric shock. Never perform any maintenance with the product connected to the power source. Disconnect the product from the power source before service and when cleaning the product.

• Fire hazard. Never let the product or power cord become dusty. Regularly clean the product and power cord from dust.

• Risk of electric shock. Never immerse the product in water or other liquids. Follow the cleaning instructions of this manual for the correct performance of maintenance.13

• Risk of electric shock. Never handle the product with wet hands. Only handle the product with dry hands.

• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician. NOTICE

• Risk of damaging the product. Never use cleaning solvents or abrasives to clean the product. Using the wrong cleaning products may damage the housing of the product. Always use the correct cleaning method specied in this user manual.

• Risk of damaging the product. Incorrect storage may damage the product or electric circuit of the product. Always store the product in the original packaging and keep in a clean, dry place.14

5.1. Package content Check the package contents. If any parts are missing or damaged, please contact your supplier. 1 × Duux Edge Heater 1 × Horizontal mounting bracket 1 × Vertical mounting bracket 2 × Floor stand 1 × Remote control 4 × M5 × 10 mm bolt – Philips heads (4×) 4 × 4.2 × 30 mm screw – Philips head (4×) 1 × 3.8 × 8mm screw – Philips head (1×) 4 × 6 × 28 mm plug NOTICE

• Risk of damaging the product. Remove all the packaging material before assembling or using the product. Leaving packaging material on the product may cause melting of the packaging material and sticking to the product. 5.2. Installation of the product

• Fire hazard. Never use the product near ammable materials or surfaces. The product may become hot while in use. Keep the product at a minimum distance of 1 meter away from ammable materials or surfaces.

• Risk of short-circuiting. Never use an extension cord. Only use the product on a direct power source.

• Risk of short-circuiting. Never locate the product immediately below a power outlet. The product may become hot while in use. Always keep the area above the product free from objects and power outlets.

• Risk of short-circuiting. Never use the product in a humid environment. Always use the product in a clean and dry environment. This product can be used with the oor stand or mounting bracket.

5.2.2. Assembling the product

1. Carefully place the product on a soft, stable

2. Remove the rubber protection plugs 5 from

and align the holes on the oor stand with the mounting holes 6.

4. Attach the rst oor stand q to the product

with the bolts r using a screwdriver.

6. Put the product in an upright position on the

oor. - The product is now ready to use.

5.2.3. Mounting the mounting bracket

• Never mount the product on the wall with the oor stands placed on the product.

• Take a minimal spacing into account when mounting the mounting bracket. See the next image.

1. Determine the desired position of the

mounting bracket e and mark the 4 holes of the mounting bracket accordingly.

2. Drill a hole with a diameter of 6 mm at each

3. Place a plug u into each of the drilled holes

and use a hammer to x the plug.16 NOTICE

• Make sure that the plug is up to the sealing ring into the hole.

4. Align the holes in the horizontal mounting

bracket e with the holes in the wall.

5. Attach the horizontal mounting bracket

e to the wall with the screws t using a screwdriver.

6. Align the hole in the vertical mounting

bracket w with the holes in the horizontal mounting bracket e.

7. Attach the vertical mounting bracket w to

the horizontal bracket e with a screw y using a screwdriver.

8. Place the mounting slots 4 over the

mounting hooks of the horizontal mounting bracket e. - A click is heard when the mounting bracket hooks are in the mounting slots 4.

9. Shift the product over the mounting bracket

hooks to the left until a stop is felt.

10. Shift the product downwards until a click is

heard. - The product xates itself onto the horizontal mounting bracket e. NOTICE

• The product is mounted correctly if you hear a click sound.17

1. Turn the remote control i upside down.

2. Unscrew the 3.8 × 8 mm screw F to open

the battery compartment D.

3. Place the battery in the battery compartment

with the plus-side of the battery facing up.

4. Fasten the 3.8 × 8 mm screw F to close the

battery compartment. 5.3. Setting the time and day of the week Setting or adjusting the time and day of the week is done as follows:

1. Simultaneously press and hold the schedule

button P and the timer button A for 5 seconds. - The product makes a beep sound. - Number “1”in the day of the week icons starts ashing.

2. Press the increase button T or decrease

button Y and choose the number corresponding with the desired day of the week.

P to conrm the selected number. - The product makes a beep sound when the selected number is conrmed. - The selected number lights up. - After a few seconds, the product enters the hour editing setting. - Number “00” starts ashing on the display along with the hour icon .

4. Press the increase button T or the

decrease button Y and choose the number corresponding with the desired hours of the day - 00 to 23.

5. Press the schedule button P to conrm the

selected number. - The product makes a beep sound when the selected number is conrmed. - After a few seconds, the product enters the minute editing setting. - Number “00” starts ashing on the display along with the minute icon .

6. Press the increase button T or decrease

button Y and choose the number corresponding with the desired minutes of the hour – 00 to 59.

7. Press the schedule button P to conrm the

selected number.18 - The product makes a beep sound when the selected number is conrmed. - The display returns to showing the ambient temperature. - The setup of the time and day of the week is complete. NOTICE

• The days of the week and time need to be set rst before the schedule function of the product can be used.

• If no buttons are pressed for 7 seconds during the active setup process, the setup is cancelled.

• The setup process can be cancelled by pressing and holding the schedule button and the timer button for 5 seconds. The product makes a beep sound and the day of the week icons ash 7 times to indicate that the time and day of the week have not been set.

app operation 6.1. Installing the Duux app

1. Scan the QR code below or search for “Duux”

in the App Store or Google Play Store and install the application.

2. Once installed, please log in or create a

Duux app account and follow the steps to complete the registration.

3. Open the Duux app and click “Add Duux

device” on the main screen, or use the “+” button in the top right corner to add a new device.

4. Search for “Edge”.

5. Follow the instructions in the app on how to

complete the pairing process. Google Play store Apple App store

6.1.1. Disconnecting the product from Wi-Fi

• The product must be in standby mode to disconnect the product from Wi-Fi.

1. Press and hold the Wi-Fi button n for ± 5

seconds. - The Wi-Fi disconnects from the product. - The Wi-Fi icon starts ashing and searches for devices to pair with.19

• Standby mode: The product is connected to the power source but not turned on. The product can receive input from the control panel, remote control or Duux app. The standby icon lights up .

• Sleep mode: The product is turned on. The night mode icon lights up at half of the brightness. The other icons are not shown on the display. The product produces no sound signals.

• Awake mode: The product is turned on. Press any button to activate the awake mode from the sleep mode. Press the power button R to activate the awake mode from the standby mode. The display shows the room temperature and all active function icons light up. 7.2. Turning on the product

1. Plug the power plug 9 into the power

product from O to I. - The product makes a beep sound. - The product is now in standby mode. - The standby icon on the display lights up.

3. Press the power button v on the product

or the remote control to turn on the product. - The product makes a beep sound. - The standby icon turns o. - The product resumes in the thermostat function with the previous set temperature. - The display shows the room temperature along with the thermostat icon . NOTICE

• When the product is used for the rst time, the product will start in the thermostat function with a default set temperature of 20˚C. 7.3. Thermostat function The thermostat function lets the user chose the desired room temperature. The product actively heats the room to maintain the chosen temperature. The thermostat function is on by default.

- The product makes a beep sound. - The current set temperature and the thermostat icon starts ashing. NOTICE

• Step 1 is optional. To adjust the temperature directly, start with step 2.

2. Press the increase button T or decrease

button Y to adjust the temperature. - Wait for 3 seconds. - The set temperature and the thermostat icon stop ashing and light up for 2 seconds,20 showing that the chosen value is conrmed. - The product returns to awake mode. - The thermostat icon lights up on the display to indicate that the thermostat function is activated. NOTICE

• When the heater is actively heating to maintain the set temperature, the heating icon lights up on the display.

• The thermostat function can be combined with the timer function.

7.3.2. Open window detection

When a sudden drop of 5˚C in temperature within 10 minutes is detected, the product will stop heating to prevent unnecessarily heating. The product suspects an open window nearby. The product makes a long beep sound and all the function icons on the display turn o. The display shows the word “OPEN” continuously for 1 minute. During the 1 minute wait, press any button to cancel the product from entering standby mode. The product will resume the current function settings. After 1 minute, the product makes a beep sound and enters standby mode while the word “OPEN” remains on the display. Press the power button R to return the product into awake mode. 7.4. Timer function The timer function can be used in two ways:

• Turn on timer: Turns on the product automatically at a chosen time. After a set amount of time, the product enters awake mode.

• Turn o timer: Turns o the product automatically at a chosen time. After a set amount of time, the product enters standby mode. NOTICE

• The timer function can be used without a day and time being set.

• The timer function can be combined with the thermostat function.

• The timer function cannot be combined with the schedule function. Activating the timer function deactivates the schedule function.

• The product must be in standby mode to activate this function.

1. Press and hold the timer button A for 3

seconds. - The product makes a beep sound. - Number “0” starts ashing on the display along with the timer icon .

decrease button Y and choose the number corresponding with the desired amount of hours after which the product automatically turns on - 1 to 24. - Wait for 3 seconds. - The set time and the timer icon stop ashing and lights up for 2 seconds, showing that the chosen value is conrmed. - The product returns to standby mode. - The timer icon lights up on the display to indicate that the timer function is activated.

• The product must be in standby mode to deactivate the turn on timer function.

1. Press and hold the timer button A for 3

seconds. - The product makes a beep sound. - The timer icon is not shown on the display anymore to indicate that the timer function is deactivated.

• The product must be in awake mode to activate this function.

1. Press the timer button A.

- The product makes a beep sound. - Number “0” starts ashing on the display along with the timer icon .

2. Press the increase button T or the

decrease button Y and choose the number corresponding with the desired amount of hours after which the product automatically turns o - 1 to 24. - Wait for 3 seconds. - The set time and the timer icon stop ashing and lights up for 2 seconds, showing that the chosen value is conrmed. - The product returns to awake mode. - The timer icon lights up on the display to indicate that the timer function is activated.

• The product must be in awake mode to deactivate the turn o timer function.

1. Press and hold the timer button A for 3

seconds. - The product makes a beep sound. - The timer icon is not shown on the display anymore to indicate that the timer function is deactivated. 7.5. Schedule function

• The timer function cannot be combined with the schedule function. The preset schedules are divided into settings22 relating to the room temperature, time, and day of the week. The default high temperature value is set at 23˚C and low temperature is 18˚C. You can adjust the desired temperature per time slot. See chapter Setting a schedule for instructions. You can select 3 dierent pre-set schedules: home, oce or cabin mode. Home mode Day 6:00 - 8:00 8:00 - 16:00 16:00 - 23:00 23:00 - 6:00 Monday - Friday 23 ˚C 18 ˚C 23 ˚C 18 ˚C Saturday & Sunday 23 ˚C 23 ˚C 23 ˚C 18 ˚C Ocemode Day 7:00 - 17:00 17:00 - 7:00 Monday - Friday 23 ˚C 18 ˚C Saturday & Sunday O O Cabin mode Cabin mode is designed to provide a constant temperature at your home while you are on a trip to a cabin or stay in a hotel room. When the cabin schedule is activated, the schedule activates heating during the day and cooling down at night. NOTICE

• By default the schedule lasts for 30 days. After 30 days the product will continuously maintain a low temperature of 18 ˚C for 5 more months. Cabin mode Day 8:00 - 22:00 22:00 - 8:00 Monday - Sunday 23 ˚C 18 ˚C

- The product makes a beep sound. - The letter "H" starts ashing on the display along with the schedule icon .

2. Press the increase button T or the

decrease button Y and choose from the 4 available options: H (Home), O (Oce), C (Cabin) or -- (O). - Wait for 3 seconds. - The selected schedule stops ashing and lights up for 2 seconds, showing that the chosen value is conrmed. NOTICE

• The following applies to the Home or Oce mode. - The product returns to awake mode. - The schedule icon lights up on the display to indicate that the schedule function is activated.23

• The following applies to the Cabin mode. - The product makes a beep sound. - The number “30” starts ashing on the display.

3. Press the increase button T or decrease

button Y and select the desired duration of the schedule in days – 1 to 30 days. - Wait for 3 seconds. - The set number stops ashing and lights up for 2 seconds, showing that the chosen value is conrmed. - The product returns to awake mode. - The schedule icon lights up on the display to indicate that the schedule function is activated. NOTICE

• Press the thermostat button O to check the current set temperature of the schedule.

• Pressing the thermostat button O does not change the temperature setting.

7.5.3. Adjusting the temperature of a

schedule To overwrite the temperature of a schedule, see chapter Setting the temperature. Adjusting the temperature via the thermostat function temporarily overwrites the set temperature of the schedule without deactivating the schedule function. The overwritten temperature remains until the start of the next time slot of the preset schedule. The thermostat icon and the schedule icon light up on the display to show that a temporary change in temperature is made while the schedule function is active.

7.5.4. Deactivating a schedule

1. Press and hold the schedule button P for 3

seconds. - The product makes a beep sound. - The schedule icon is not shown on the display anymore to indicate that the schedule function is deactivated.

7.5.5. Custom schedules

It is possible to change the predened time slots and the default high and low temperatures of the schedules in the Duux app. Make sure the product is connected to Wi-Fi - see chapter Wi-Fi and Duux app operation – and follow the instructions. 7.6. Night mode function When the product is in night mode, the display is at half of the brightness and the sound signal of the product is deactivated.

- The product makes a beep sound. - The night mode icon lights up on the display to indicate that the night mode function is activated. - The display dims to half of the brightness.24 - The sound of the product is deactivated. - After 10 seconds, the product enters the sleep mode. - The display is turned o except for the night mode icon . NOTICE

• To change settings while in night mode, rst press any button to enter awake mode.

• The night mode does not change the functions of the product.

- The product makes a beep sound. - The night mode icon is not shown on the display anymore to indicate that the night mode function is deactivated. - The display lights up at full brightness. - The sound of the product is activated. 7.7. Child lock function The child lock function prevents users from making unwanted changes to the settings. The settings cannot be changed when the child lock function is activated.

7.7.1. Activating the child lock

1. Press and hold the child lock button S for 5

seconds. - The product makes a beep sound. - The child lock icon lights up on the display to indicate that the child lock function is activated.

7.7.2. Deactivating the child lock

1. Press and hold the child lock button S for 5

seconds. - The product makes a beep sound. - The child lock icon is not shown on the display to indicate that the child lock function is deactivated.

1. Press the power button R to turn o the

product. - The product makes a beep sound. - The product is now in standby mode. 8.2. Power o NOTICE

• When the product is turned o, all settings will be reset and functions will be deactivated.25

product from I to O. - The product is now turned o.

2. Unplug the power plug 9 from the power

• Risk of electric shock. Never perform any maintenance with the product connected to the power source. Disconnect the product from the power source before service and when cleaning the product. 9.1. Cleaning WARNING!

• Risk of electric shock. Never immerse the product in water or other liquids. Follow the cleaning instructions of this manual for the correct performance of maintenance. NOTICE

• Risk of damaging the product. Never use cleaning solvents or abrasives to clean the product. Using the wrong cleaning products may damage the housing of the product. Always use the correct cleaning method specied in this user manual. Clean the product every week.

1. Clean the outside of the product with a soft,

slightly damp cloth.

2. Dry the outside of the product with a soft, dry

cloth. 9.2. Storing When the product is not used for multiple months, please clean all the components. Store the product in the original packaging and keep in a clean, dry place. 9.3. Spare parts WARNING!

• Risk of electric shock. Never perform any maintenance with the product connected to the power source. Disconnect the product from the power source before service and when cleaning the product.

• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician. Spare parts and accessories can be requested at the point of purchase or local distributor.26

Errorcode Possible cause Possible solution E0 The NTC is disconnected. Please contact a certied Duux service provider. E1 The NTC has short circuited. Please contact a certied Duux service provider. E2 The tip-over switch has been triggered. Disconnect the product from the power source. Place the product upright on a stable and at surface. Connect the product to the power source. If problems persist, please contact your supplier.

Duux products have a 24-month guarantee from the time of purchase, provided that they are installed and maintained correctly as indicated in this user manual. Warranty will be void if the product has been improperly operated, stored or used other than described in this manual. This includes opening the device and water damage. Claims under the guarantee must always be made via the supplier of your Duux product. Products with a defect caused by the production process and within the guarantee period after purchase will be assessed by Duux. If you notice a defect, please first consult the user manual and the online FAQ at www.duux.com.27

• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician. If the product is defective, please contact your supplier. It may still be possible to repair the product. If you still need to dispose the product, please follow the local regulations. The European directive 2012 / 19 / CE on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise recycling and reuse of the materials they contain and to mitigate any consequences to the environment and public health. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

13. Simplied EU declaration of conformity

Hereby, Duux declares that this ambient radio equipment complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.duux.com/doc28

surface souple, stable et plate.