Milegra ESM802 - Coffee machine GRAEF - Free user manual and instructions

USER MANUAL Milegra ESM802 GRAEF

Operating Instructions

This device conforms to the relevant safety regulations. However, in- correct handling may lead to injury and damage. Please observe the following instructions for safe handling of the unit:

• Before using the unit check for any external visible damage of the housing, the connection cable and plug. Do not operate a damaged unit.

• If the connection cable is damaged, it must be replaced by the man- ufacturer, the after-sales service or a similarly qualied person in order to avoid any hazard.

• Repairs may be carried out only by an expert or by Graef after-sales service. Incorrect repairs may cause considerable hazards for the user. In addition, any claim under guarantee is forfeited.

• Defective parts must be replaced by original spare parts only. It is only with these parts that the safety requirements are met.

• This appliance can be used by children aged from 8 years and above, by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given super- vision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user mainte- nance shall not be made by children, unless they are older than 8 years and supervised.

• The unit and its connection cable have to be clear of children who are younger than 8 years.

• Children shall not play with the appliance or its components.

• Do not leave the unit unattended during operation and decalcica- tion.

• The unit is not intended to be used with an external timer or a sep- arate remove control.

• Always disconnect the connection cable by using plug; do not pull the connecting cable.

• Be careful not to let the power cord hang freely, this could cause the fall of the appliance.

• Packaging materials must not be used for playing. There is a danger of suffocation.25

• Observe the notes on the requirements regarding the installation location and the electrical connection of the unit in order to avoid personal and material damages.

• Do not place the unit in a dishwasher, and do not hold under run- ning water either. The surfaces heat up during use and remain hot for a while af- ter use. This appliance is intended for domestic and similar use, such as:

• In staff kitchens for shops and ofces

• In agricultural estates

• In hotels, motels and other residential areas

• In bed and breakfast boarding houses Another or any exceeding use shall not be considered intended. CAUTION The appliance can cause dangers, if is not used as intended. Please therefore do the following:

• Use the unit exclusively as intended.

• Observe the procedures described in these operating instructions. Claims of any kind caused by damage by unintended use shall be excluded. The risk shall be born e sole by the operator.26 PRODUCT DESCRIPTION Pressure gauge

Removable water tank

Rotary knob for steam and hot water

Setting of degree of grinding

Coffee spoon with tamper

single-walled lter basket for 1 cup and 2 cups

Double-walled lter basket for 1 cup and 2 cups

These operating instructions for the group handle espresso machine (hereinafter referred to as the appliance) give you important information on the commissioning, safety, the intended use and maintenance of the appliance. The operating instructions shall have to be available at the unit at all times. The instructions have to be read and applied by every person which deals with

• Troubleshooting and/or

• Cleaning of the unit. Keep these operating instructions and pass them on to the next owner along with the unit. These operating instructions cannot take into consideration every conceivable use. For further information or in case of problems which are not dealt with or not dealt with sufciently in these instructions, please get in touch with Graef customer ser- vice or your specialist dealers. WARNING MESSAGES In these operating instructions, the following warning messages and signal words are used: WARNING This refers to a potentially dangerous situation. Failure to observe this warning may result in serious injury or even death. CAUTION This refers to a potentially dangerous situation. In case of non-observation of this warning message, material damage may occur. IMPORTANT! This refers to application tips and other especially important information!31

WARNING Mortal danger is caused by contact with energised cables or components! Please observe the following safety instructions in order to prevent an exposure to electric current:

• Do not use the unit if the mains cable or plug are damaged.

• In this case, you should let the Graef Customer Service install a new connection cable before using the appliance again. This may be done also by an authorised specialist.

• Do not open the housing under any circumstances. If live connections are touched or the electrical and mechanical construction are modied, there is the danger of electric shock.

• Never touch live parts. This can cause an electric shock and may cause even death. INTENDED USE This unit is not intended for commercial use. Use the unit only in closed rooms and operate it only with water. To avoid potential hazards, use the unit only for coffee preparation, frothing milk and heating water. Any other use is not permitted.

LIMITATION OF LIABILITY

All technical information, data and notes on the installation, the operation and the care contained in these operating instructions correspond to the last status before printing, and are rendered under consideration of our previous experience and to the best of knowledge. No claims may be derived from the particulars, illustrations and descriptions in these instructions. The manufacturer shall not assume any liability for damage caused by:

• non-observation of the instructions

• technical modications

• use of unapproved spare parts Translations shall be carried out to the best of knowledge. We shall not assume any liability for translation mistakes. The original German text only shall be binding. UNPACKING When unpacking the unit, proceed as follows:

• Remove the unit from the box.

• Remove the packaging parts.32

The packaging protects the unit against transport damage. The packaging materi- als are selected according to the environmental compatibility and disposal-related aspects and can therefore be recycled. The return of packaging into the material cycle saves raw material and reduces the waste volume. Dispose of the packaging material no longer needed at collection points for the “Green Dot” recycling system (in Germany). IMPORTANT! Keep the original packaging during the warranty period so that the unit can be properly packed and transported in the event of a warranty claim.

REQUIREMENTS ON THE INSTALLATION LOCATION

For safe and fault free operation of the unit, the following requirements of the installation location have to be met:

• The unit has to be placed on a solid, at, horizontal, and non-slipping surface with a sufcient weight-carrying capacity.

• Make sure that the unit cannot topple over.

• Choose the location in such a way that children cannot reach the hot surface of the unit or the supply lines.

• Do not place the appliance on hot surfaces, such as hotplates, or near them.

• Do not use the unit outdoors and keep it in a dry place.

• The unit is not designed for installation in a wall or a built-in cupboard.

• Do not set up the unit in a hot, wet or moist environment.

• The socket has to be easily accessible so that the power cable can be removed easily in case of emergency. ELECTRICAL CONNECTION For safe and fault-free operation of the unit, the following requirements have to be met during the electrical connection:

• Before connecting the unit, compare the connecting data (voltage and frequency) on the type plate with those of your energy network. These details must corre- spond so that no damage occurs to the unit. In case of uncertainty, contact a qualied electrician.

• The socket has to be protected at least by a 10 amps circuit breaker.

• Make sure that the power cable is not damaged and is not laid across hot surfaces or sharp edges.

• The connecting cable must not be stretched tightly.

• The electric safety of the unit is ensured only when it is connected to a socket with protective conductor installed correctly. Operatioat a socket outlet without a protective earth conductor is not permitted. If in doubt, let the house installation33

checked by a trained electrician. The manufacturer shall not assume responsibility for damage which has been caused by absent or interrupted protective conduc- tor.

Before rst use, clean the strainer support (not the unit) and the water tank under running water to remove any production residue. VENTING Vent the device before initial use, in the event of longer periods of no use and if you have accidentally used the device without water in the tank. Proceed as follows to remove air from the lines:

• Insert the plug into the socket.

• Fill water in the tank.

• If the device is ready for operation, place a cup or a container under the steam hot waterlance.

• Turn the rotary knob to

• Let the air escape until a water jet runs through.

• Turn the rotary knob back to . PRESSURE GAUGE Under-extraction (white area): In case of under-extraction you will get a very thin and underdeveloped coffee. In this case, too little components have been dissolved out. The coffee is very light, the cream very thin, not available or very light with large bubbles. Characteristics / causes:

• The pressure gauge needle is in the rst zone during extraction.

• Grinding degree too coarse (coffee grind falls rather quickly out of the outlet, with only a few lumps or small balls to be seen and it feels very coarse when you rub it between your ngers)

• Coffee grounds distributed too unevenly in the group handle

• Contact pressure too little

• Coffee beans not fresh

• Coffee grounds not fresh (possibly pre-ground too long) Extraction (optimal range): In case of optimal extraction, the espresso ows evenly, slowly and creamily “like honey” out of the outlet into the cup. The cream is dense and dark brown to gold- en brown.34 Characteristics / causes:

• The pressure gauge needle is in the second zone during extraction.

• Contact pressure approx.15kg

• Coffee grounds evenly distributed in the group handle

• Optimal grinding level, not too ne, not too coarse

• Coffee grounds freshly ground Over-extraction (red range): In case of over-extraction, too many bitter substances are dissolved out of the cof- fee. The coffee is very dark and has an unpleasant and bitter or even burnt taste. The cream is dark brown to red and the outline on the cream is very uneven. There are light spots between the dark areas. Characteristics / causes:

• The pressure gauge needle is in the third zone during extraction.

• Grinding level too ne (coffee ground falls rather slowly out of the outlet, partly larger chunks).

• Contact pressure too high

• Prior to preparation, coffee grounds clamped too long in the brewing unit INITIAL OPERATION CAUTION Observe the following safety instructions to prevent hazards and material dam- age:

• During use, the surfaces become hot.

• While water is running through the machine, never remove the group handle lled with coffee grounds, because it is under pressure.

• Before preparing the espresso, check that the strainer support is rmly tight- ened.

• To avoid potential hazards, use the unit only for coffee preparation, frothing milk and heating water. Any other use is not permitted.

INSERTION OF THE WATER FILTER

• Remove the water tank and ll it to the MAX marking with water.

• Remove the lter cartridge from the packaging.

• Turn the date disc until the next 2 months are shown. Note: The lter can be used for about 2 months with normal use of the appliance. If the machine has an installed lter and is not used, it will last a maximum of 3 weeks.

• To activate the lter, add tap water to the hole in the lter until water runs out of the opening for more than 1 minute.35

• Submerse the lter cartridge completely and sideways into the water tank for about 10 seconds.

• Lightly press together the cartridge to allow any air bubbles to escape.

• Insert the lter cartridges in the water tank and press them until they stop.

• Insert the water tank into the machine: The lter cartridge is now active and the machine can be used. PREPARATION After switching the unit back on again, carry out an empty withdrawal (without coffee grounds) as described below in order to bring the system to tem- perature.

• Fill the water tank with water.

• Switch the unit on. Note: The appliance performs a short ushing process after switching on. Water will escape the brewing unit.

• Insert the desired lter insert.

• Put in the group handle without coffee grounds.

• Let the cup run half full, to bring the system to desired temperature.

• Empty the cup. WATER TANK The device signals that the water tank is empty by making all lights from the user interface blink at the same time. Proceed as follows:

• Switch the machine off.

• Fill the tank with water.

• If the device is ready for operation, hold the steam/hot waterlance on the drain cover and turn the rotary button to until water escapes.

• Turn the rotary knob back to centre position .

SETTING OF DEGREE OF GRINDING

The degree of grinding inuences the volume of the water ow through the coffee in the group handle and the avor of the espresso. The degree of grinding should be set ne, but not too ne and powdery. There are 11 grinding degree settings. The smaller the number, the ner the degree of grinding. The larger the number, the coarser the degree of grinding. We recommend starting with a setting of 3 and adjusting it as needed.

• Remove the bean container cover and ll the container with whole beans.

• Place the lid back on.36

• Hold the group handle in the holder for grinding.

• Press the button and set the desired degree of grinding on the side of the device. Note: In order to protect the conical grinder, we recommend setting the degree of grinding during the grinding process. GRINDING COFFEE

• Set the desired degree of grinding (see degree of grinding setting).

• Place the desired lter basket in the strainer support.

• Hold the group handle in the holder for grinding.

• Press the button once for single espresso or twice for double espresso.

• You can also press the button to stop the grinding process while grinding.

CONFIGURATION OF AMOUNT TO GRIND

The amount to grind can be adjusted to your individual desires.

• Set requested grinding degree.

• Place the desired lter basket in the strainer support.

• Hold the group handle in the holder for grinding.

• For single espresso press the grinding button and hold it until the desired amount to grind has been reached.

• For double espresso press the grinding button twice and hold it until the desired amount to grind has been reached.

• The new amount to grind was saved. ESPRESSO PREPARATION IMPORTANT!

• Make sure that there is always enough water in the tank.

• Make sure that the water tank is always placed correctly. NORMAL ESPRESSO Note: Warm up the group handle, the system and the cup. See preparation.

• Dry the group handle after preparation.

• Insert the lter insert for 1 cup.

• Set the desired degree of grinding (see degree of grinding setting).

• Hold the group handle in the holder for grinding and press the grind button.

• The beans will be ground. The grinding process will stop automatically. Note: If you want more or less ground coffee, you can also independently cong- ure the amount to grind (see conguration of the amount to grind).

• Firmly press on the coffee grounds using the enclosed tamper.

• The distance between the upper edge and the coffee grounds should be ap- prox. 2 mm.37

• Wipe the excess coffee from the edge and tighten the sifter.

• Wait for about 10 seconds after the process has completed and then remove the group handle.

• Remove the coffee grounds into a used coffee tray (not included in the scope of delivery). DOUBLE ESPRESSO Note: Warm up the lter folder, the system and the cup. See preparation.

• Dry the group handle after preparation.

• Insert the lter insert for 2 cups.

• Set the desired degree of grinding (see degree of grinding setting).

• Hold the group handle in the holder for grinding and press the grind button.

• The beans will be ground. The grinding process will stop automatically. Note: If you want more or less ground coffee,, you can also independently cong- ure the amount to grind (see conguration of the amount to grind).

• Firmly press on the coffee grounds using the enclosed tamper.

• The distance between the upper edge and the coffee grounds should be ap- prox. 2 mm.

• Wipe the excess coffee from the edge and tighten the sifter.

• Put two cups below the outlet.

• Wait for about 10 seconds after the process has completed and then remove the group handle.

• Remove the coffee grounds into a used coffee tray (not included in the scope of delivery).

ADJUSTING THE DISPENSED COFFEE AMOUNT

The rst time you use the appliance, we recommend using the factory setting (about 30cc. for single coffee and about 66cc. for double coffee). Then if you are not sa- tised with the result, you can change the quantity following the below procedure: Single dose: press and keep pressed the one coffee button (A18); when you reach the desired quantity, release the button and the appliance memorized the desired quantity. Double dose: press and keep pressed the two coffee button (A17); when you reach the desired quantity, release the button and the appliance memorized the desired quantity. However, while the machine is making coffee, delivery can be interrupted at any moments pressing the coffee button selected.38

Note: Warm up the lter folder, the system and the cup. See preparation.

• Dry the group handle after preparation.

• Insert the lter insert for E.S.E. Pads.

• Place one or two cups underneath the outlet.

• Press the or button.

• Remove the group handle after completing the process.

• Remove the pad into a used coffee tray (not included in the scope of delivery). FACTORY SETTING Press the button until a beep sounds.

AUTOMATIC SWITCHING OFF

To save energy, the device turns off after approximately 30 minutes when not in use. In order to reactivate the device, press the button.

Notice: Ideal way to produce the cappuccino is to start from the coffeee (grinding and then brewing) and then to froth the milk and pour it on top of it. In fact, to keep the temperature of the coffee under control if the consumer will make a cap- puccino in the opposite way (rst frothing and then brewing) , there are 30 seconds of waiting between steam frothing and coffee brewing. During this time the button "coffee" is blinking. If the unit is switched off, switch it back on again

• Pour cold milk into the milk jug.

• Hold the steam distributor above the drip tray.

• Turn the rotary knob to . Steam light switch on blinking.

• Wait a moment for steam to go away.

• Once the steam was escaped, turn the rotary knob back to the centre position .

• Swivel the steam distributor outward.

• Dip the steam distributor at a slight angle of approx. 1-2 cm (at an angle of approx. 45 deg.) and not straight into the milk jug. The narrow spout can be used as a guide.

• Turn the rotary knob to

• Add air until the milk volume has increased by about half (drawing phase). Note: You will have achieved the right position if you can hear kind of a “sip noise”. This may be absent for a short time as the surface of the milk is in motion.

• Now hold the distributor a little deeper into the milk so that no more new air is drawn. Milk should be put into rolling motions (rolling phase).

• Turn the rotary knob back to centre position as soon as the milk jug gets to hot to be held.

• Pull the steam distributor out of the milk jug rst.39

• After frothing, gently swivel the milk jug in a circle and gently tap the bottom of the jug onto the tabletop to lift in coarse air bubbles and distribute the milk foam evenly.

• Wipe the steam plant with a damp cloth after a sufcient allowed time for cool- ing. Caution: It can still be very hot immediately after use. WARNING

• To froth milk, only use the attached milk jug or a larger vessel. Do not use a cup. Excessively frothing milk may lead to burns.

• Never direct the steam plant to yourself or others. There is a risk of burning. Please note: If the milk is heated up to more than 70°C, the foam will simply collapse and the drink will later taste too sweet or even of burned milk. Tips for making milk froth Use cold milk from the refrigerator, it heats up slowly and leaves enough time to foam. To practise it, you can use the following method:

• Pour cold water into the milk jug.

• Add a drop of detergent.

• Foam everything as described above.

• If you foam properly, the mixture should look like real milk foam.

• Please do not drink this mixture!

HOT WATER WITHDRAWAL

If the unit is switched off, switch it back on again

• Put one cup under the hot-waterlance.

• Turn the rotary knob to . Steam light switch on.

• Water ows into the cup.

• When the process is completed, turn the rotary knob to . DESCALING If the descaling display lights up, please descale your device. Use only Graef descaling tablets, which are especially matched to our appliances. You can obtain them in our online shop at www.graef.de under item No. 145618 or from your specialist dealer. IMPORTANT! We accept no liability for missing or insufcient decalcication. In this case, the warranty will become null and void.

• Switch the machine off.

• Remove the group handle.

• Take a small brush, clear the section in the brewing unit, and remove all old coffee40 remnants.

• Remove the water tank.

• Remove the lter cartridge from the water tank.

• Fill the water tank with water up to the MAX mark.

• Add 4 decalcifying tablets to the water tank.

• This takes about 5 minutes to dissolve in the water.

• Re-insert the water tank.

• Put a large pot underneath the brewing unit and under the steam/hot water- lance.

• Press the following buttons at the same time for 3 seconds:

• The descaling process starts.

• After completion of the descaling process, the control lights for and will extinguish.

• Empty the remaining water from the water tank and ll it again with clear water up to the MAX mark.

• Re-insert the water tank.

• Put a large pot underneath the brewing unit and under the steam/ hot waterlance.

• Press the following buttons at the same time for 3 seconds:

• The ushing process starts.

• After completion of the ushing process, you will hear a signal and the machine will switch off.

CLEANING THE BREWING UNIT

Clean the brewing unit regularly with a soft, moist towel or a small brush to remove any coffee remains. The brewing unit should be cleaned manually on a weekly ba- sis to remove any coffee residues, oils and grease. Only Use Graef cleaning tablets which are especially matched to our appliances. You can obtain them in our online shop at www.graef.de under item No. 145614.

• Remove the water tank.

• Fill the water tank with approx. 1.5 litre of water.

• Re-insert the water tank.

• Insert the lter insert for 2 cups.

• Put a Graef cleaning tablet into the group handle.

• Clamp in the group handle.

• Wait for 15 minutes.

• Press the button again.

• Repeat the last process 5 times.41

• Remove the group handle.

• Press the button to remove any remaining residues from the cleaning tablet.

• Empty the drip tray and insert it back again.

• Flush the group handle and lter basket with water. EXTERNAL CLEANING CAUTION Watch the following safety instructions before starting to clean the unit:

• Switch the unit off before cleaning and pull the power cord from the electric socket.

• Let the unit cool down before cleaning.

• Do not use any aggressive or abrasive detergents and no solvents.

• Do not scratch off stubborn soiling with hard objects.

• Do not place the unit in a dishwasher, and do not hold under running water either. Use a soft and moist cloth to clean the outer surfaces of the unit. Use a mild deter- gent in case of heavy soiling.

• Pull out the drip tray.

• Remove the drip tray.

• Empty the drip tray.

• Clean both using running water and then dry the parts with a cloth.

• Then reinsert the drip tray together with the grille.

• With the cleaning pin, you can clean the nozzle of the steam/hot waterlance and the hole from the screen inserts. TROUBLESHOOTING Error Possible causes What to do When the device is tur- ned on, the button blinks very quickly The rotary button for steam/hot water is not in the n position Turn the rotary knob to

There is either too much or not enough espresso in the cup The grinding level must be change Change the grinding level The device makes a loud pumping sound The water tank is empty Fill the water tank with water Coffee mill does not work or makes a loud noise A foreign object is blo- cking the mill Remove the foreign ob- ject42 Coffee runs too quickly from the group handle, you do not receive any cream The coffee grounds are too coarse Change the grinding le- vel, grind ner There are not enough coffee grounds in the l- ter basket Fill the lter basket with more coffee grounds The coffee grounds were not tamped rmly enough Increase the pressure while tamping Coffee does not run or it is only dripping from the group handle The water tank is empty Fill the water tank The coffee grounds are ground too ne Change the grinding le- vel, grind less ne There are too many cof- fee grounds in the lter basket Fill the lter basket with less coffee grounds The lter basket is clogged Clean the lter basket The coffee grounds have been tamped too rmly Reduce the pressure There is air in the tubes Turn the rotary button and let the air es- cape. see venting Coffee is cold The cups were not prehe- ated Preheat the cups with hot water Coffee runs next to the group handle The group handle is not inserted correctly Correctly insert the group handle Coffee grounds are on the edge of the lter bas- ket Remove the excess coffee grounds There are too many cof- fee grounds in the lter basket Fill the lter basket with less coffee grounds AFTER-SALES SERVICE If your Graef device is damaged, please contact your dealer or the Graef Customer Service at [phone] or write an e-mail to [e-mail].

DISPOSAL OF THE UNIT

At the end of its service life, this product cannot be disposed of in normal domestic43

waste. The symbol on the unit and in the instruction manual indicates this. The materials are recyclable according to your marking. With the reuse, recycling or other forms of recycling of old equipment, you make an important contribution to the protection of our environment. Please ask your municipal administration for the disposal point. TWO-YEAR WARRANTY For this product, we assume 24 months manufacturer warranty for defects, which are due to production or material defects. Your legal warranty claim in conformity with Section 437 et seq. of the German Civil Code (BGB) shall remain unaffected by this regulation.The warranty does not cover damage caused by improper handling or use as well as defects which only slightly inuence the function or the value of the appliance. Furthermore, we do not assume any liability for damages due to a lack of or insufcient descaling and care. In this case, the warranty will also become null and void. Use original Graef descaling and cleaning tablets only. Transport dam- ages, as far as we are not responsible for it, are excluded from the warranty claims. A warranty claim is excluded for damage caused by a repair which has not been carried out by us or one of our agents. In case of justied complaints, we shall repair the defective product or replace it by a product without defects at our discretion. ACCESSORIES You can order further accessories in our online shop via www.graef.de or through your specialist dealer. Furthermore, various types of coffee can be obtained in our online shop.44 INDICATIONS GÉNÉRALES SUR LA SÉCURITÉ Cet appareil est conforme aux dispositions de sécurité prescrites. Une utilisation non-conforme peut entraîner des dommages pour les per- sonnes et les objets. Pour une manipulation sûre de cet appareil, veuillez respecter les consignes suivantes: